EE Outage Report in Marley Hill, Gateshead, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Marley Hill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Marley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Marley Hill, Gateshead, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Gateshead, Consett, Wallsend, Washington and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Cramlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Marley Hill, England
Latest outage, problems and issue reports in Marley Hill and nearby locations:
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dmitri Old
(@DmitriusOld) reported
@bt_uk @EE This is now degenerating into the worst customer service I have ever experienced. Now up to 1 hour 40 minutes. @BTCare, you are a total disgrace.
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$ɨβ€ж
(@sibex) reported
@EE why can't I or my family make or receive phone calls with or without WiFi calling enabled? Is there an issue with the service?
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Howard
(@howardgunn) reported
@EE how do I make a formal complaint regarding lack of service? Through automated telephone system just states we'll send you a text but I never get anything.
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Aldeby 294 🇪🇺
(@Keableg) reported
@EE There are so many postcodes that have awful 5G, I don't have enough time to list them all. & nothing will be done about it. I will be just referred to some future plans with an ambiguous deadline date. Prices have gone up although my phone has stayed the same & service is worse.
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Lin Campion-Chilton
(@livjay29) reported
@EE when will the network be restored in the Devizes area, 5 days with very little connection or hours with none at all! 😳
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Shaan
(@APrashant20) reported
@EE update, My wife and I have our PAC's and we choose not to deal with this thievery and atrocious support.
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Brad Fullwood
(@brad_fullwood) reported
@EE my internet been down all night and still is tried ringing up no answer since this morning as too busy, all it says is to reset the router which has been done multiple times. Help me 😢
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Shaan
(@APrashant20) reported
@EE after spending hours with your esteemed support staff, who, by the way, still maintain 3 separate narratives for a trivial issue, just speaks volumes of the ethics, culture, and morality currently in play at EE. Such thievery and dishonesty is astounding. Thanks so much
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Shaan
(@APrashant20) reported
@EE is this the best you can do? I think the agent was trying to explain that if you run out of Data. So are unable to send and receive imessages without WiFi Then the message is converted into an MMS message and sent over the network. This is where charges are added for MMS,
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Shaan
(@APrashant20) reported
@EE you have to see this, charging 40p for something that is free. So I guess this is how you are financing your crappy infrastructure to support 5G is it?