EE Outage Report in Marley Hill, Gateshead, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Marley Hill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Marley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Marley Hill, Gateshead, England
The most recent EE outage reports came from the following cities: Washington, Gateshead, Sunderland, Newcastle upon Tyne, Prudhoe and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Marley Hill, England
Latest outage, problems and issue reports in Marley Hill and nearby locations:
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Keir
(@AcKeir) reported
@EE I’ve sent a DM, I’d really appreciate a response soon. Really disappointed that I have now spent 2 hours 7 minutes on the phone & no one’s even answered yet. Not the sort of service I have come to expect from EE
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Dave Thompson
(@daveyboytommo) reported
@EE think you should be lending out some of your customer service staff to other companies to train them up on what customer service is all about. Can't think of any company I've dealt with in the last five years that even comes close to you and your high standards.
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Cmdr PanPiper
(@CPanpiper) reported
Finally, @ee signal returns
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Tim Morley
(@Timbo_UK) reported
No offer of help from @EE either
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Stu Meech
(@stumeech) reported
@smalltownhero @EE How long after the contract started did the cost go up? And how much by in % terms? Quoting the ASA here "Therefore, if your customers are consumers, all prices you quote should include VAT." You might be able to get EE to cancel retrospectively.
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Autistic Doodler 🐍
(@twelve_snape) reported
I've tried to reset my password three times now via your website (and once with the My ee app), @EE - it never sends the link via email. How else do I reset it?
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Gareth
(@ggbourne) reported
@smalltownhero @stumeech @EE I’ve been an EE customer for years. It’s not VAT, that doesn’t make any sense at all. So, check the details on the bills.
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George Forakis
(@g_forakis) reported
@EE I can’t believe the customer service I received from EE. I have ordered a new iPhone 13 pro max paid £400 meant to be delivered in Nov never came. Then told it would come tomorrow just called now been told not in stock. Unbelievably **** customer service. @EEComplaints
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That Guy Max
(@MadMaxMotoVlog) reported
I now EXPECT to be anxious, coerced, misdirected, mislead and uncomfortable in phone shops, its a bad look for @EE. Stores shouldn't feel like you're being scammed and this one did. Surely it's not sustainable for repeat business? Most people will simply avoid going in.
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Dave Thompson
(@daveyboytommo) reported
Wonderful customer service once again from @EE, spoke with your call centre yesterday, the guy was very pleasant, don't want to share his name publicly, he sorted the issue and even rang back today to ensure the parcel had been delivered. 1/2