EE Outage Report in Marley Hill, Gateshead, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Marley Hill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Marley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Marley Hill, Gateshead, England
The most recent EE outage reports came from the following cities: Cramlington, Consett, Jarrow, Sunderland, Gateshead, Newcastle upon Tyne, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Marley Hill, England
Latest outage, problems and issue reports in Marley Hill and nearby locations:
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shannon
(@behemememe) reported
@EE can't log into app to track my order.. new broadband has gone live today but router still hasn't arrived. I'm now left with no broadband while working from home and royal mail tracking hasn't updated. Any chance of some help with this?
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Paul Clark Mcr
(@PaulClark_Mcr) reported
@EE Was this a network disruption Michael or is it that there is just no service in Manchester terminal 2? There was no backup service available to me, only free public unencrypted Wi-Fi which is not an option for my business connection.
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Tim Pegden
(@timypeg) reported
@EE Can you tell me exactly why theres no signal in TS4 3AJ, so i know if I should expect it to return today please
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Andreas
(@AndyeelesEeles) reported
from
Barnsley, England
@EE why you should go to Ee now as I just had to call ee about mobile bill that has been not on there network for 120 days plus yet I get bill ref me to credit ref if I do not pay up for bill I don’t have mobile on there network. She thinks i upset they can ref to credit ref s
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🌔🦜🐧🦢Celeriya🦢🦚🐬🌠
(@TheCeleryLady) reported
Hi @EE , sorry to bother you again, but the connection issue is really bad...
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Jiraffe
(@Adventurooga) reported
PSA: do not buy a contract with @EE. Have had to lodge multiple separate complaints as their customer service team stop responding when they run out of ideas to resolve an issue whereby the brand new iPhone is receiving <10% calls/texts. AVOID!
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Marc Hodkinson
(@BackToFrontBoy) reported
@EE Yeah it does thank, but now you have seem to have switched off my signal as I can't connect to your network, but my package has been delayed by DPD, due to "adverse wether conditions". So that's not great at all tbh.
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Claire Hewlett
(@enquisitiv) reported
@EE_Complaints @EE Can you please provide an ugent update on the coverage issues for the SP10 area? 1 out of 3 masts operational since the 9/11! Appaulling service, given you knew 1 mast would be decomissioned due to a building being demonlished. When will service be restored?!
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Stu
(@StuEkins) reported
Really missed a trick, @kevinbacon should have got a line in about getting a great @EE signal even in the middle of Nowhere.
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sarah cooke
(@Sahbear0112) reported
@EE I have been trying to file an insurance claim since 4.30 but it keeps saying server down on the app,I really need to get a replacement tomorrow