EE Outage Report in Marley Hill, Gateshead, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Marley Hill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Marley Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Marley Hill, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Durham, Gateshead, and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
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9 days ago | |
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Phone | 14 days ago |
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Internet | 16 days ago |
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Phone | 19 days ago |
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Internet | 20 days ago |
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Phone | 25 days ago |
Community Discussion
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EE Issues Reports Near Marley Hill, England
Latest outage, problems and issue reports in Marley Hill and nearby locations:
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England@ob999666 @EE @EE is indeed down, big UK outtage
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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John Adams (@Johnad25) reported from Durham, England@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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steve (@stevew_pfc) reported from Cramlington, England@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Shaun Edge (@sedge1989) reported from Ryton, EnglandYou can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. It’s not been answered.
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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David Bailey (@Bailz84) reported from Durham, England@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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David (@davidhorsefield) reported from Longbenton, England@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Liam (@L17aamLiam) reported from Gateshead, England@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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steve barnes (@stegley1981) reported from Sunderland, England@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Gareth Miller (@geemiller71) reported from South Shields, England@EE looks like im moving networks. No help whatsoever
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jaysview106 (@JanineD17377909) reported@EE has charged me £480 for a SIM card for a tablet I got in 2021 even though I have never had a SIM card. Then £1680 since I have been out of contract. It’s a disgusting practice for the so called best network. I have been refunded £274 which I almost didn’t get
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Steve G (@stevegaughan1) reported@EE I’ve had a “conversation” with one of your staff online that has taken over 2 hours. And I’ve made almost zero progress. It’s painfully slow, frustrating and cannot be an acceptable way to manage customer enquiries. I cannot face going through all of that again.
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susan vinnicombe (@mersthamsue) reported@EE you offer all sorts of stuff but how about a new phone? Ours are out of contract, there is no phone shop anymore in Redhill area. What do you suggest? I have been a customer of yours since 1999
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Kevin Orchard (@kevorchard) reported@EE are you guys aware that your website portal and PAYG portal is the WORST experience ever. My dog could design a better website.
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Ray’s Work Phone (@RaysWorkPhone) reportedCustomer with @EE since 2018, I’ve got 2 landline broadband contracts and 3 mobile phone contracts over £260 a month. Looking to change after bad experience over the phone today. Any/All service providers my inbox is open 🤝
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Lukas Spyrou (@LukeSpyrou) reported@EE No chance...service is terrible. Didn't even turn up to fix my issue and now your DM service won't accept messages. Any chance of actually physically speaking to a human being please!!
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Dan Grimley (@dangrimley) reported@EE in Pendeen in Cornwall and your broadband isnt working. I understand there are issues. Can you let me know the current situation as to when this will be sorted out.
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandThe last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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jacob (@j4cob97) reported@EE there is no problem in the area and I don't have access to make phone calls now at all, I don't have any other phones with me and wifi calling does not work atm🙄
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.