EE

EE Outage Report in Dunston, Gateshead, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Dunston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Dunston, Gateshead, England 04/24/2025 09:00

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (27%)

    Phone (27%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Dunston, Gateshead, England

The most recent EE outage reports came from the following cities: Houghton-Le-Spring, Sunderland, Newcastle upon Tyne, Gateshead, Chester-le-Street, Durham, Stanley and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomHoughton-Le-Spring Phone
United KingdomSunderland TV
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • stevew_pfc steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NormyNormisson Normy (@NormyNormisson) reported

    @EE unable to get any reception in the New Royal Liverpool Hospital, as there are no signal boosters for your network. O2 and Voda are all fine. Will this be sorted out or do I have to change networks?

  • generalplantain ساكيل (@generalplantain) reported

    Hey @EE @bt_uk you have some incompetent staff at your customer service centres, I’ve been passed back and forth to the wrong departments and wasted two hours on the phone with idiots. I was misled by your sales advisors and been told incorrect information???

  • 21spike0 21spike0 (@21spike0) reported

    Unable to gift any data for last 24 hours, anyone else having the same issue? Please respond @EE

  • webdarren Darren Ratcliffe (@webdarren) reported from Oldham, England

    @bharatbhandari1 @EE It doesn’t matter where I am it’s just as bad at home, Manchester, Stockport… just as bad in each area

  • slr1975 SLR (@slr1975) reported

    @EE I need to speak to an advisor, calling 150 I can’t find an option for my problem? Please advise

  • TheyCallHimR 🆁 (@TheyCallHimR) reported

    Literally jist want to talk to someone to add a roam EU pass. The text service thing goes round in circles or tries to get me to change my smart benefit which i dont want to do. FFS @EE

  • RichBrockling Rich Brockling (@RichBrockling) reported

    @EE asking how much I earn yearly before tax before they'll give me upgrade options... Haha and then when I refused they quickly found upgrade options but couldn't match my current price (or close to it) been a loyal customer for 15 years... Time to switch I think

  • kirstiebakes Kirstiebakes (@kirstiebakes) reported

    @EE Am trying to request a PAC code for two numbers but can't get through to anyone on the phone. Literally standing in a shop waiting to change my account. Can anyone help asap? Thanks.

  • bharatbhandari1 Bharat Bhandari (@bharatbhandari1) reported

    @webdarren @EE It depends if the mast are bemusy or not, of if there upgrading the network

  • MarySequera Mary (@MarySequera) reported

    @EE our wifi router is not working. It says it is connected but the internet is not working. Horrible service provided by EE as usual