EE Outage Report in Douglas, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Douglas, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Douglas, Scotland
Latest outage, problems and issue reports in Douglas and nearby locations:
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE day two without any signal again, you assured me that issue was fixed last time, approx two weeks ago!! What’s going on, here we go round again !
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE once again our phone signal is non existent, can someone explain what’s happening and why this is, getting farcical now !!
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now
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Gavin Byers (@GavinB77) reported from Douglas, Scotland
@EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT
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Gavin Byers (@GavinB77) reported from Douglas, Scotland
@EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.
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Gavin Byers (@GavinB77) reported from Douglas, Scotland
@EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE Send phone signal, ours is missing again !
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Gavin Byers (@GavinB77) reported from Douglas, Scotland
@EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!
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Gavin Byers (@GavinB77) reported from Douglas, Scotland
@EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Churchill (@churchilldave) reported
@EE I have already raised 4 complaints. All of which have been closed down with zero acknowledgement
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Alan Wood (@Pantagoon) reported
No phone signal with @EE, their app doesn't load and their service check isn't working on their website. What ******** is going on big companies today? It's disgraceful.
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Alan Wood (@Pantagoon) reported
@EE 'Not registered on network' error in ME13 postcode. Your Android app won't load. Your service checker is not working on your website. Bad day? I'm having one too.
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Astor Tate (@astortate) reported
@EE I just did but the reference text quotes my home address. The problem is in SE15.
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Alex Davies (@GNEAlex22) reported
@EE I’ve had a message that my order has been cancelled, please help
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B 🍂 (@swiftiehaze13) reported
@EE Is there a direct line for customer service? Every time I ring EE I get the same recorded message asking if I’m home broadband/mobile phone and I’m neither, then I get bounced off the call.
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Astor Tate (@astortate) reported
@EE @DavidWa28957772 Any chance you can explain the network issues in the SE15 area. Little to no connectivity since yesterday. Really humbugging.
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B 🍂 (@swiftiehaze13) reported
@EE I’ve tried multiple times to get through to you but keep getting bounced. I’ve spoken to a representative about a faulty switch 2 we bought from you, told I’d hear back last week re exchange and heard nothing. Please can you give me an update on this - service is ridiculous.
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Alex Davies (@GNEAlex22) reported
@EE my account has been set up however I keep getting an error message when trying to login to the EE app
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Chrissy K (@PresenterChris) reported
@O2 have spoken to 5 people about a credit that was due to be applied to my account. Assured that it had been done end shock horror it hasn’t. Ridiculous service @EE @VodafoneUK any good deals on?