EE outages and service status in Douglas, Scotland

Problems in the last 24 hours in Douglas, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Douglas, Scotland

Latest outage, problems and issue reports in Douglas and nearby locations:

• 
  Gavin Byers (@GavinB77) reported 8 minutes ago from Douglas, Scotland

  @EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.

• 
  andy (@andrew_moor) reported 11 minutes ago from Thankerton, Scotland

  @EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!

• 
  Gavin Byers (@GavinB77) reported 14 minutes ago from Douglas, Scotland

  @EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!

• 
  andy (@andrew_moor) reported 16 minutes ago from Thankerton, Scotland

  @EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!

• 
  Gavin Byers (@GavinB77) reported 18 minutes ago from Douglas, Scotland

  @EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT

• 
  andy (@andrew_moor) reported 19 minutes ago from Thankerton, Scotland

  @EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time

• 
  andy (@andrew_moor) reported 19 minutes ago from Thankerton, Scotland

  @EE Send phone signal, ours is missing again !

• 
  andy (@andrew_moor) reported 21 minutes ago from Thankerton, Scotland

  @EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!

• 
  andy (@andrew_moor) reported 24 minutes ago from Thankerton, Scotland

  @EE day two without any signal again, you assured me that issue was fixed last time, approx two weeks ago!! What’s going on, here we go round again !

• 
  andy (@andrew_moor) reported 30 minutes ago from Thankerton, Scotland

  @EE once again our phone signal is non existent, can someone explain what’s happening and why this is, getting farcical now !!

• 
  Gavin Byers (@GavinB77) reported 38 minutes ago from Douglas, Scotland

  @EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights

• 
  Gavin Byers (@GavinB77) reported 41 minutes ago from Douglas, Scotland

  @EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.

• 
  andy (@andrew_moor) reported 53 minutes ago from Thankerton, Scotland

  @EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Handsome Nick (@Nicklo2k) reported 6 minutes ago

  @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving EE.

• 
  Oldpuddle (@Oldpuddle) reported 6 minutes ago

  @EE and @HBO - if you offer a free trial to customers then don't charge people for it when they sign up. We even called customer services and lo and behold - we get charged. Terrible behaviour.

• 
  Yorkshire Business, Media & Property (@YorkshireProps) reported 8 minutes ago

  @EE Simply the worst mobile app in the history of the world. Shame they won't see this post.

• 
  Steveo (@SteveA39845825) reported 9 minutes ago

  @EE The app is still not working! Have deleted and re installed... no change.

• 
  Jill Matthews (@mat11217534) reported 10 minutes ago

  @EE EE mis sold me a broadband contract. I cancelled my contract with EE but they poached me back by misrepresenting the deal. Furious! My complaint registered but complaint closed yesterday without them even ringing me. I will not be renewing with EE

• 
  Jenny (@JennyB311) reported 11 minutes ago

  My 96 year old gran who is more or less deaf and never wears her hearing aids has somehow got a voicemail service added to her phone by @BT @EE and now can’t get to it fast enough to answer it. My father phoned to cancel it and was told it’s cancelled but it’ll stay on her phone for a month. This is a very vulnerable elderly woman that has no requirement for voicemail. This should never have been added in the first place and it needs to be removed immediately! I wonder if someone got commission for setting this up?

• 
  Jake Murphy (@jake_murphy95) reported 13 minutes ago

  .@skytv £106 a month my bill has gone up to for sky stream , ridiculously stupid amount. Despite saying I was leaving you advisor said couldn’t do anything to assist as I was on a good deal You have 48 hours to reduce my bill or I’m heading to @EE tv

• 
  Karen Reid (@Karenreid24) reported 15 minutes ago

  Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.

• 
  Slimming World With Lord Paul (@SWWithLordPaul) reported 20 minutes ago

  What’s the ongoing issue with my damn WiFi @EE ?? Constant buffering when I have FULL FIBRE WIFI 7?

• 
  Bryan Pinto (@bryanp247) reported 20 minutes ago

  @EE got lots of problems with my internet connection when i am out and about besides being on full data plan i now see my mobile data is switched off very unhappy with EE as I can no longer call you to sort it