EE Outage Report in Douglas, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Douglas, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 05: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Douglas, Scotland
Latest outage, problems and issue reports in Douglas and nearby locations:
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE day two without any signal again, you assured me that issue was fixed last time, approx two weeks ago!! What’s going on, here we go round again !
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE once again our phone signal is non existent, can someone explain what’s happening and why this is, getting farcical now !!
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now
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Gavin Byers (@GavinB77) reported from Douglas, Scotland
@EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT
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Gavin Byers (@GavinB77) reported from Douglas, Scotland
@EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.
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Gavin Byers (@GavinB77) reported from Douglas, Scotland
@EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE Send phone signal, ours is missing again !
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Gavin Byers (@GavinB77) reported from Douglas, Scotland
@EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!
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Gavin Byers (@GavinB77) reported from Douglas, Scotland
@EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time
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andy (@andrew_moor) reported from Thankerton, Scotland
@EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Eliza Carson (@Shady__Pines) reported
@EE I raised a complaint - was called but missed it, nobody has called back since. This is has been ongoing for a couple of days as the live chat team was useless! Can you please HELP!
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Jon Pitts (@briavelsjon) reported
@EE @cjdracing1969 If your phone has coverage, but you're reporting capacity issues, toggling flight mode could actually make it worse - by unnecessarily increasing signalling traffic. Losses of coverage can be resolved by flight mode, but I suspect this is not your issue.
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Jon Pitts (@briavelsjon) reported
@cjdracing1969 @EE @SilverstoneUK Are you saying your phone is showing no coverage/emergency calls only? 🤔
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Gary Phillips (@GaryPhi70067930) reported
@EE Your service is Fooking useless think il cancel all 3 contracts
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darren styles (@darrenjstyles) reported
@EE there seems to be a major fault in the NR15 area with broadband, no updates nothing works and the mobile signal is pretty much useless too so no chance of using 5G to hotspot, what is going on and when will normal service be resumed
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Jon Pitts (@briavelsjon) reported
@EE @clivej2010 To clarify: You will only roam when home-network coverage is unavailable, but foreign networks are.
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Lisa Bailey (@lisa01403) reported
@EE my old phones that i keep after upgrading - are they locked to your network or unlocked?
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Tom Codling (@tomcodling) reported
@EE WiFi called ng, so using my internet connection to make the call that I pay you money for to access your mobile network?
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JJB (@jjbaggaley) reported
@DesTidbury @EE I’m currently going through the same. WiFi box constantly flashing orange. Took 10 days to resolve last time. Sent all around the country, from Cardiff Sunderland. Each time I had to re-explain the issue 🤬
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Jane Bransby 💙 (@JaneBransby) reported
@EE I tried that and was put onto an auto text bot. The text bot told me the problem was ongoing but your app/website says ‘there is a problem and it is expected to be fixed by 9.28 on the 3rd. This is poor comms. At what point can we get compensation for lack of service?