EE Outage Report in Douglas, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Douglas, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Douglas, Scotland
Latest outage, problems and issue reports in Douglas and nearby locations:
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Gavin Byers
(@GavinB77) reported
from
Douglas, Scotland
@EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT
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andy
(@andrew_moor) reported
from
Thankerton, Scotland
@EE Send phone signal, ours is missing again !
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andy
(@andrew_moor) reported
from
Thankerton, Scotland
@EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!
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andy
(@andrew_moor) reported
from
Thankerton, Scotland
@EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!
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andy
(@andrew_moor) reported
from
Thankerton, Scotland
@EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time
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Gavin Byers
(@GavinB77) reported
from
Douglas, Scotland
@EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.
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Gavin Byers
(@GavinB77) reported
from
Douglas, Scotland
@EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!
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andy
(@andrew_moor) reported
from
Thankerton, Scotland
@EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!
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Gavin Byers
(@GavinB77) reported
from
Douglas, Scotland
@EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.
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andy
(@andrew_moor) reported
from
Thankerton, Scotland
@EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now
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Gavin Byers
(@GavinB77) reported
from
Douglas, Scotland
@EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Lawrence
(@ScanningScience) reported
from
Kendal, England
@jjwaggitt @EE A solid point @EE Menai Bridge has a shocking "dead zone" are there any plans in place? I'm sure many of the local business in the town centre would be keen to hear from you if you want/need a little signal relay.
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Paul
(@WestonMarvel) reported
Anyone else have internet with @ee, is it being really poor for anyone else? Connectivity keeps dropping, same happened yesterday.
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Prof Paul Bernal
(@PaulbernalUK) reported
@EE I didn’t call to resolve the issue. I went into the shop and talked in person to someone who, after some investigation, discovered what had happened. And still didn’t really resolve it, but suggested the colleague I’d spoken to the last time had been wrong/lying.
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mimeArtist
(@mimeartist) reported
@EE I’ve been on a support call already yesterday, and was told 20,000 people are experiencing this? Again, please direct me to a status page so I don’t have to keep having to have the same conversation telling me to wait 24 hours (again)
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Lisa Rowan- Harney
(@HarneyRowan) reported
@EE Can you advise how to end my contract early due to appalling signal. I'm using WiFi calls and I am fed up complaining and nothing happening. Check my call log, you will see that I repeatedly have to re dial someone I have called up to 5 times in a conversation
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Helena Felix
(@helena_felix1) reported
@EE So disappointed in your customer service. Impossible to download VAT invoice from the app, and told they cannot email me a copy. Paper copy takes a week . In this day and age that’s unacceptable and quoting the reason as data protection is a smokescreen.
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SSGLOL
(@SSGLOL9) reported
@EE Poor Customer service. Takes half an hr for you to respond.
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Nicola
(@nicolajharvey) reported
@GilesPalaeoLab @EE Hi Sam, sorry for replying to a tweet from last year. Did it get resolved satisfactorily? About to have to sort out similar issue…
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Richard Dale
(@richarddale5) reported
@EE Still shite and on and off as before. Genuinely the worst broadband I have ever had and sad thing is I'm stuck with you for another year
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Ben Chappel-Harney
(@Ben_Harney) reported
@EE I’m in the US and my minutes, calls and data isn’t working. I’m paying for the full works smart benefits package and my roaming benefit is activated, but it’s not working. Can you please help? Thanks.