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EE outages and service status in Douglas, Scotland

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Douglas, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Douglas, Scotland

Latest outage, problems and issue reports in Douglas and nearby locations:

  • GavinB77
    Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.

  • andrew_moor
    andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now

  • andrew_moor
    andy (@andrew_moor) reported from Thankerton, Scotland

    @EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!

  • GavinB77
    Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights

  • GavinB77
    Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT

  • GavinB77
    Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.

  • andrew_moor
    andy (@andrew_moor) reported from Thankerton, Scotland

    @EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time

  • andrew_moor
    andy (@andrew_moor) reported from Thankerton, Scotland

    @EE Send phone signal, ours is missing again !

  • andrew_moor
    andy (@andrew_moor) reported from Thankerton, Scotland

    @EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!

  • GavinB77
    Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • frankiehoophoop
    Francesca Hooper (@frankiehoophoop) reported

    @EE should you not be contacting your customers to tell them the service is terrible, apologise and sort it out as part of our contract! This is back to front. You know you have an issue, so contact your customers its affecting???

  • IanTaylor3
    Ian Taylor (@IanTaylor3) reported

    @EE I just tried to use text relay service to speak to an advisor and it hung up on me before I could speak to someone.

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @EE @EE my EE SIM card is not working at all!!! Please help me!!!😭😭😭😭😭💔💔💔💔💔

  • coachharveyMOM
    Simone Harvey (@coachharveyMOM) reported

    @ee terrible service!!! Got the new iPhone 12 pro in the post Wednesday 9th Dec , I am on a trade in upgrade , and over a week later no return packaging no return instructions, yet if i don’t return in 14 days you will bill my account? Con artists!!!!!!!!! Beware!!!!

  • KathywithaK_13
    💕 Kathy 💕 (@KathywithaK_13) reported

    How is this for disgusting customer service. I have Broadband speed of 0.16 due to a landline fault. I’ve had 3 appointments with @openreach this week which no ones bothered to turn up to & have now had to rebook for next week! @ee can’t even seem to be bothered to reply @Ofcom

  • angeliquehatha1
    Angel (@angeliquehatha1) reported

    What a joke @ee we have been without a mast for a few months due to problems with a land owner ! and now in our area no signal for 3 days ! This is my business line - you can pay for lost business

  • sophiasmithuk
    Sophia Smith TOP 1% ONLYFANS (@sophiasmithuk) reported

    @frankiehoophoop @EE wouldnt expect a reply ***, ive been without service for over a week and my dms just go unanswered

  • McTwitBot
    Mark Fenwick (@McTwitBot) reported

    @EE And now calls from the National Crime Agency saying my National Insurance number has been suspended. Fair play to letting them use your network. These are hilarious :D

  • frankiehoophoop
    Francesca Hooper (@frankiehoophoop) reported

    @EE...ongoing problems in our area. Lots of other EE customers in our town are also struggling, no network or intermittent network for days at a time - discussions all over our local town facebook group. I cant make calls, cant even call you to discuss or use your chat. Help!

  • am_henderson
    Al Henderson (@am_henderson) reported

    @EE having broadband problems in #Northampton. Router keeps telling me its detected internet connection problems and re-connects. Can't make stable VPN connection to work.. #workingfromhome