EE

EE Outage Report in Douglas, South Lanarkshire, Scotland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Douglas, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Douglas, South Lanarkshire, Scotland 02/07/2026 14:50

February 07: Problems at EE

EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Douglas, Scotland

Latest outage, problems and issue reports in Douglas and nearby locations:

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE once again our phone signal is non existent, can someone explain what’s happening and why this is, getting farcical now !!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE day two without any signal again, you assured me that issue was fixed last time, approx two weeks ago!! What’s going on, here we go round again !

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE Send phone signal, ours is missing again !

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SamBHodgson 🌻🌻Sam Hodgson🌻🌻 (@SamBHodgson) reported

    @EE This isn’t my experience: I live in central Manchester and have two phones for work - one on the Vodafone network, and one on EE. Of the two, the EE coverage appears to be much more patchy.

  • ZJObeng02 Ms Obeng 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇭❤️ (@ZJObeng02) reported

    @EE for months I have been trying to return my phone that has never worked. I’ve been told multiple times I would get a call back and shock, still no communication from you. Please can you let me know your complaints procedure. I need this phone to work.

  • CharlieBlaxill Charles Blaxill (@CharlieBlaxill) reported

    It's OK @EE giving away free @NetflixUK with an upgrade but it's a really bad headache when things go wrong as Netflix are saying contact EE and EE are saying contact Netflix and I can't watch anything . Utter madness and lazy customer service.

  • shioooooooooooo shiori (@shioooooooooooo) reported

    @EE I've already started using it, but suddenly it stopped working today. I tried on / off 10 times. The indicator is green and the wifi and PC are connected but not connected to the internet. I have already paid a deposit of 250 £. Customer service is also not connected.

  • scottishgirl201 G🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottishgirl201) reported

    @EE why cant i enter radio competitions by text says error -0 ?? How can i fix it

  • cheshiretoad Viscount Toad KG 🌸🕊 (@cheshiretoad) reported

    @EE Your service was good so deserves praise. I think the problem is really the fault of @OpenreachHelp

  • jasmincook14 jaz 🤍 (@jasmincook14) reported

    @EE signal is constantly down, i can only use my phone when connected to wifi. what am i paying £89 a month for?? 😭

  • thisisvasleon VAS LEON (@thisisvasleon) reported

    I gotta change my contract from @O2 to something else. @EE or something. Because this network don’t be working anymore

  • cheshiretoad Viscount Toad KG 🌸🕊 (@cheshiretoad) reported

    In contrast, earlier this morning I called @EE because of very slow broadband. Phone answered within a minute by a polite bloke in Plymouth and engineer visit booked for tomorrow 👍

  • flight737 David Baxendale (@flight737) reported

    @ee so I have a mobile bb router only on contract 2 months, now is faulty, changed its SSID to Quanta itself and now can't access Internet. Now your repair centre want to charge me to repair it as outside of warranty! Wtf?