EE

EE Outage Report in Douglas, South Lanarkshire, Scotland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Douglas, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Douglas, South Lanarkshire, Scotland 11/25/2025 10:40

November 25: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Douglas, Scotland

Latest outage, problems and issue reports in Douglas and nearby locations:

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE Send phone signal, ours is missing again !

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE once again our phone signal is non existent, can someone explain what’s happening and why this is, getting farcical now !!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkFinning Mark Finning (@MarkFinning) reported

    @EE @glastonbury How about pausing the self-promoting adverts about things like apps, apps that millions can't use at the moment because of an outage meaning no signal, no data, and even no WifiCalling working... all systems are down!! Come on EE talk to your customers!!!

  • Marks0000003 Mark W (@Marks0000003) reported

    @EE Hopefully EE will be giving customers a discount seen as they are having issues using the service ?

  • JefedeMaqinas EarbaC_KnarF 🇺🇦🚢🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🤬 #3.5% (@JefedeMaqinas) reported

    @EE This appears to be GB wide problem?

  • azherashraf1999 romeo (@azherashraf1999) reported

    @EE how long will this take to get the network back up and running.using Wi-Fi is not a option I’m paying £180 per month on 3 contracts and all day no signal can’t even use 3G pathetic what kind of network is this

  • racingspoon 🥄 (@racingspoon) reported

    @solariskai @EE On an average £30 a month contract you are paying 4.2p an hour for your coverage. It’s actually pretty good value when you break it down. 👍

  • mikear82 Michael Robb (@mikear82) reported

    @EE Unusual for there to be zero service at all. How widespread is this?

  • JJGraham92 JJ (@JJGraham92) reported

    @EE Still not working and been 6 hours so far. Can't make calls, receive message or use Internet. Surely some form of incentive has to go to customers because yous are quick enough to raises prices each year!

  • SoundDave1981 The Soundest of Daves (@SoundDave1981) reported

    @kevinsleach @EE @lickle_monster They've had no signal either!

  • carl_h_photo Carl  (@carl_h_photo) reported

    @grshorwich @EE You’ll note that their social media team is copy and pasting. Not explaining. It’s been an entire work day outage nationally. Not the best service. Badly worded. Badly handled.

  • perpetuallywhat Christina Collins (@perpetuallywhat) reported

    @EE 4G router has been down for hours in County Tyrone.