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EE Outage Report in Douglas, South Lanarkshire, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Douglas, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Douglas, South Lanarkshire, Scotland 12/05/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

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EE Issues Reports Near Douglas, Scotland

Latest outage, problems and issue reports in Douglas and nearby locations:

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE Send phone signal, ours is missing again !

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE once again our phone signal is non existent, can someone explain what’s happening and why this is, getting farcical now !!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE day two without any signal again, you assured me that issue was fixed last time, approx two weeks ago!! What’s going on, here we go round again !

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • VickyHewlett1 Vicky Hewlett (@VickyHewlett1) reported

    @EE your app is such a bad customer experience. Trying to upgrade with a sim only plan advertised to me by text which then isn’t available when it takes me to login. The more info on plans doesn’t work, live chat is unavailable so no way of contacting for help?!

  • tashaguiver tash (@tashaguiver) reported

    @jbarfoot23 @EE More like what’s wrong with the signal everywhere !!! 😫

  • GazzaGinger Gary 🤪 (@GazzaGinger) reported

    @EE bloody useless as always. No signal at work- they say no issues. Waiting for lads SIM card to arrive and they’ve cancelled the order and don’t know why. ******* brilliant. 🤡

  • chrisboyle79 christine boyle (@chrisboyle79) reported

    @EE I wouldn't choose any particular one....network around here is totally naff!...about 3 miles from the M25

  • ValerieAmajoutt Valerie (@ValerieAmajoutt) reported from Camden Town, England

    @EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀

  • DriftyZatara Allan (@DriftyZatara) reported

    @EE Hello, I have just switched to your network and recieved my sim card today. I used a PAC code when signing up and i got an email on the 17th saying my number would be transferred in 24 hours. It hasn't yet. Any way to double check this is happening?

  • Rocco76564224 Rocco, Welsh miserable today no sugar (@Rocco76564224) reported

    @EE been cut off with advisor can you look into issues with network please sa16 area

  • journeyingjohn journeyingjohn (@journeyingjohn) reported

    @EE Just a shame about the awful customer service, extortionate charges and stretched contention ratios you offer then...

  • footie_prints viciwitt (@footie_prints) reported

    @EE it has now been over 72 hours since I requested my now out of contract phone to be unlocked by phoning customer support. Nothing heard back and phone still locked. I can't log in to ee online and never have been able to. Please can you advise.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @AndyDouglas79 @EE I would try @VodafoneUK , always have better signal.