EE

EE Outage Report in Douglas, South Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Douglas come from postal codes ML11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Douglas, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Douglas, South Lanarkshire, Scotland 12/17/2025 05:30

December 17: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Douglas, South Lanarkshire, Scotland

The most recent EE outage reports came from the following cities: Douglas.

Loading map, please wait...
City Problem Type Report Time
United KingdomDouglas Phone
United KingdomDouglas Phone
United KingdomDouglas E-mail
United KingdomLanark Wi-fi
United KingdomLanark Phone
United KingdomLanark Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Douglas, Scotland

Latest outage, problems and issue reports in Douglas and nearby locations:

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE Send phone signal, ours is missing again !

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE once again our phone signal is non existent, can someone explain what’s happening and why this is, getting farcical now !!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bev_asher Bevan Asher (@bev_asher) reported

    @EE is your logging in function down at the minute? Haven’t been able to log in to pay my bill.

  • MartGray Martin Gray (@MartGray) reported

    @EE Your hold music is the worst! Screech bump nasal noodle....

  • LiToast Princess Space Catt 💙 (@LiToast) reported

    Best uk internet supplier for reliability? Since moving house our @bt_uk / @EE “unbreakable” wifi has been down for a solid week and they have told us if we want to break contract to switch we won’t be penalised as a result

  • da_vids19 David (@da_vids19) reported

    @EE since when did your customer service become so bad?

  • scotrayd scotrayd (@scotrayd) reported

    @EE once again sorted the problem myself...as I asked for assistance yesterday at 0926am...and numerous DMs later still no response...Quality Service...🙄

  • DavidLo45174680 David Lowe (@DavidLo45174680) reported

    @EE New Customer, new phone number, and EE dont answer, recognise my number, seems I need an activation code, guess what, the EE website, says my number belongs to someone else, wow, 1st Day and zero service, exactly 40 minutes waiting now, I made an error, big time, awful

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE your CUSTOMER SERVICE IS ATTROCIOUS I WILL COMPLAIN AT VICTORIA CENTRE WHEN I NEXT GO TO TOWN MY CONTACT WAS TAKEN OUT THERE 9/7/2017 SORT THIS OR ELSE

  • _____Macca Tom Mc (@_____Macca) reported

    @graham_swift @EE Main reason I left. Terrible company

  • atiqulhussain Atiq (@atiqulhussain) reported

    @EE hi can we please have back the previous EE app on iPhone? This new one’s UI makes it more difficult to use, and it’s really slow to load. Thanks!

  • vicky_entwistle Vicky Entwistle (@vicky_entwistle) reported

    Just to let my Twitter Family know that if you fail to respond to a text message from @EE about your contract coming to an end they will continue to take payments on devices that have already been paid for in full. In my case to the tune of £600. Money that is not theirs.