EE

EE Outage Report in Douglas, South Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Douglas come from postal codes ML11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Douglas, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Douglas, South Lanarkshire, Scotland 12/14/2025 08:00

December 14: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Douglas, South Lanarkshire, Scotland

The most recent EE outage reports came from the following cities: Douglas.

Loading map, please wait...
City Problem Type Report Time
United KingdomDouglas Phone
United KingdomDouglas Phone
United KingdomDouglas E-mail
United KingdomLanark Wi-fi
United KingdomLanark Phone
United KingdomLanark Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Douglas, Scotland

Latest outage, problems and issue reports in Douglas and nearby locations:

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE Send phone signal, ours is missing again !

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE once again our phone signal is non existent, can someone explain what’s happening and why this is, getting farcical now !!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • notbuzzofficial Buzz (@notbuzzofficial) reported

    @EE Yo! EE, any explanation as to why my internet is still awful? Im phoning you in the morning to cancel 👍

  • swalesmetroprof Mark Barry (toot.wales/@swalesmetroprof) (@swalesmetroprof) reported

    @EE It's always been poor..esp indoors where we often lose connection. Considering finding a different provider...

  • malabell1966 @malabell1966 (@malabell1966) reported

    @EE is there a chat service ? Want to talk without having to call

  • ShannonBurnikel Shannon Burnikell-Restrepo (@ShannonBurnikel) reported

    @EE i have problem with my acount plus i can not call and text back home from abroad i have pm a message to you please help

  • Jax28523607 Jax (@Jax28523607) reported

    @EE can you please send someone out that can fix the mast properly covering ip124rn everytime you say it's fixed it's broken after 10 minutes no service all week

  • SteveCa54578453 Steve Carter (@SteveCa54578453) reported

    @EE Please send a response! Our internet and broadband has been down all night and the smart hub has been flashing blue all night. We cannot watch any Amazon Prime or Disney Plus and are having to use 5G at present. Please could you try to fix this asap?

  • IndianDawn Dawn Williams (Dixon (@IndianDawn) reported

    @EE WOW!!!,absolutely appalling customer service,business customer for 20yrs+ & unable to fulfill an order made on 12/12 !!!told just have to wait???!!!we've waited & been let down,disgusted!!!

  • JWM_traveller James Mitchell (@JWM_traveller) reported

    @EE @MarcAllera ZERO data through-put and no calls/SMS on 4G and no 5G at @manairport in T2 1903 lounge. Best network 9 years in a row…what an utter joke 💩💩

  • ShannonBurnikel Shannon Burnikell-Restrepo (@ShannonBurnikel) reported

    @EE Hi i can not long in my acount from abroad they have blocked my acount i can only logg in the app in my phone can someone help me as i am traveling at the moment and can not phone back home either i have money on my acount my phone is pay as you go

  • sambeale12 Sam Beale (@sambeale12) reported

    @EE hoping I could have some help with an on going order I have from yourselves? Many thanks