EE Outage Report in Douglas, South Lanarkshire, Scotland
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
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E-mailProblems in the last 24 hours in Douglas, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Community Discussion
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EE Issues Reports Near Douglas, Scotland
Latest outage, problems and issue reports in Douglas and nearby locations:
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andy
(@andrew_moor) reported
from
Thankerton, Scotland
@EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time
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andy
(@andrew_moor) reported
from
Thankerton, Scotland
@EE Send phone signal, ours is missing again !
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Gavin Byers
(@GavinB77) reported
from
Douglas, Scotland
@EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.
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andy
(@andrew_moor) reported
from
Thankerton, Scotland
@EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now
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Gavin Byers
(@GavinB77) reported
from
Douglas, Scotland
@EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.
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Gavin Byers
(@GavinB77) reported
from
Douglas, Scotland
@EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights
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Gavin Byers
(@GavinB77) reported
from
Douglas, Scotland
@EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!
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andy
(@andrew_moor) reported
from
Thankerton, Scotland
@EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!
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andy
(@andrew_moor) reported
from
Thankerton, Scotland
@EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!
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andy
(@andrew_moor) reported
from
Thankerton, Scotland
@EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!
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Gavin Byers
(@GavinB77) reported
from
Douglas, Scotland
@EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT
EE Issues Reports
Latest outage, problems and issue reports in social media:
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❤️Sharon_H🏳️🌈🌈 ❤️
(@IAM_Sharon_) reported
@NB_Aecern @EE I did have a text to say that they had updated network settings. Maybe that’s why you are having issues
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andy marsh
(@rab1dkorndogg) reported
@EE Gigabit speeds...haha...only if you're sat on the signal tower...
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GiorginaS
(@giorginaspark) reported
@EE your customer service is shocking! Enough of the high number of calls ...you always have a high number of calls ...hire more staff! 30 minutes wait with your hideous Christmas music.
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Patricia Young
(@FreakyPatty) reported
@ElzsMullins @EE Yeah they did that with me yesterday, a guess as to what it may come to, I’m all the years I have been with EE, I never had this happen before.
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John
(@johncan74) reported
Can not believe how slow @EE have been to resolve an open complaint. After agreeing an upgrade with specific add ons only to find out these have not been honoured despite providing proof and call listening. Such a shame
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Haron Kagon
(@Lngway2neverlnd) reported
@EE you should train your staff to end the call, before they start *************** out of your customers ... you ignorant, rude bunch of *****
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Dylan Thomas Gilbert
(@DylanGilbert93) reported
@EE customer service is a shambles 16 years with orange/ee #timetogo
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Ginger lord
(@Gingerlord20) reported
@EE signal in LN12 area is on/off poor this morning
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andy marsh
(@rab1dkorndogg) reported
@eddystephenson1 @EE Yep I've had the same issues previously
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Jacqui Boyle
(@JacquiSBoyle) reported
@ee I would say what awful customer service but the reality is you have none! A phone ordered over a week ago has disappeared in your supply chain and now I am left to the will of your 'investigation' both without the phone I ordered and with a bill to pay for it! Total shambles