EE outages and service status in Thankerton, Scotland
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- EE generated 0 outage signals in the last 24 hours around Thankerton, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thankerton, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thankerton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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EE Issues Reports Near Thankerton, Scotland
Latest outage, problems and issue reports in Thankerton and nearby locations:
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Gavin Byers (@GavinB77) reported from Douglas, Scotland@EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT
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andy (@andrew_moor) reported from Thankerton, Scotland@EE once again our phone signal is non existent, can someone explain what’s happening and why this is, getting farcical now !!
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andy (@andrew_moor) reported from Thankerton, Scotland@EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!
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andy (@andrew_moor) reported from Thankerton, Scotland@EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now
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andy (@andrew_moor) reported from Thankerton, Scotland@EE Send phone signal, ours is missing again !
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Gavin Byers (@GavinB77) reported from Douglas, Scotland@EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!
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Gavin Byers (@GavinB77) reported from Douglas, Scotland@EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights
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Gavin Byers (@GavinB77) reported from Douglas, Scotland@EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.
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andy (@andrew_moor) reported from Thankerton, Scotland@EE day two without any signal again, you assured me that issue was fixed last time, approx two weeks ago!! What’s going on, here we go round again !
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andy (@andrew_moor) reported from Thankerton, Scotland@EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!
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andy (@andrew_moor) reported from Thankerton, Scotland@EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time
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Gavin Byers (@GavinB77) reported from Douglas, Scotland@EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.
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andy (@andrew_moor) reported from Thankerton, Scotland@EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Julie F (@jvfisher59) reported@EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳
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sunshine2015 (@iconicdriver) reportedAfter 30 years with @EE t mobile and mercury decided to jump ship as the best deal they could offer was double the price of another provider. Guess it dont pay to be a loyal customer any more
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Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reportedI have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer
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mumtaz khan (@nayah_2010) reported@EE worst customer service ever will never go with you again
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Tobes (@theGrimey) reported@EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.
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Steve, not Frank. (@WoodUksparky137) reported@superpaddiepads @sassycassyL @EE I’ve never minded paying for the phone monthly, because the contracts used to run side by side. Now you pay longer for the phone.
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Kenguin (@Kenguin34) reported@EE If I'd known about these charges, I would NOT have bothered with the upgrade!! Absolutely shocking!! An extra £40+ on top of an already extortionate service!!
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Curtis Evans (@bladestylez02) reported@GaryMcI74904767 @EE Got the same problem aswell with their internet it's a ******* joke claim to be the fastest broadband what a croc of ****
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Charlie Thomas (@CThomas663) reportedAnd then the auto dialler calls me straight back with an empty line. Much more of this, @EE and I'll be switching network provider.
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Tobes (@theGrimey) reported@EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).