EE outages and service status in Thankerton, Scotland
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- EE generated 0 outage signals in the last 24 hours around Thankerton, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thankerton, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thankerton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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EE Issues Reports Near Thankerton, Scotland
Latest outage, problems and issue reports in Thankerton and nearby locations:
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Gavin Byers (@GavinB77) reported from Douglas, Scotland@EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT
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andy (@andrew_moor) reported from Thankerton, Scotland@EE day two without any signal again, you assured me that issue was fixed last time, approx two weeks ago!! What’s going on, here we go round again !
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andy (@andrew_moor) reported from Thankerton, Scotland@EE Send phone signal, ours is missing again !
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Gavin Byers (@GavinB77) reported from Douglas, Scotland@EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.
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Gavin Byers (@GavinB77) reported from Douglas, Scotland@EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.
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andy (@andrew_moor) reported from Thankerton, Scotland@EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now
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andy (@andrew_moor) reported from Thankerton, Scotland@EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!
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Gavin Byers (@GavinB77) reported from Douglas, Scotland@EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!
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Gavin Byers (@GavinB77) reported from Douglas, Scotland@EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights
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andy (@andrew_moor) reported from Thankerton, Scotland@EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time
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andy (@andrew_moor) reported from Thankerton, Scotland@EE once again our phone signal is non existent, can someone explain what’s happening and why this is, getting farcical now !!
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andy (@andrew_moor) reported from Thankerton, Scotland@EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!
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andy (@andrew_moor) reported from Thankerton, Scotland@EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ChrisM (@chrismaddison74) reported@WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!
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Rach 🇪🇺 (@MsVespertilio) reported@EE I’ve spent several hours on the phone to various people to ensure more equipment didn’t get sent. At 11.47 I was assured none would be sent. At 13.17 got a text to say it had been sent. The “best possible solution” is actually listening to customers. Complaints address please.
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KAM Socialist (@keithmallinson1) reported@Hepworthclare @EE Been in same situation. Found e mail address of CEO and e mailed them direct. Received a call within 4 hours and resolution in 24.
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jason (@Jason29wctb) reported@EE I'm 54 only had a orange phone when it first started and binned the phone after a week ,there customer service was awful, so now EE/BT thought I'd give you ago , on o2 and since virgin owned it it's been the worst ,even there broadband is broken , I'll go into shop Saturday
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ChrisM (@chrismaddison74) reported@Fletchmeister81 @EE Seems to be an issue in every store now. The staff in Sunderland bridges are the worst I've ever encountered. It's like you're bothering them when you ask a question. I'm looking at moving all four of my lines to elsewhere now as I'm also sick of being ripped off with price rises
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Kev (@KevlarBrock) reported@EE Done that. But it can’t see my hub. Because it’s gone down. Again. 150?
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shaun bull (@shaunwbull) reported@EE Can I raise a formal complaint on this matter and arrange a refund. I have tried several numbers. Nobody is interested in helping unless it relates to a phone issue. It has now been 6 working days with no information, with a promised 1-3 working day delivery.
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Jon Chadwick (@JonD_Chadwick) reported@EE yet more billing problems with EE. Why is this so terrible? Some of your team are great, some not so good, but your systems for dealing with problems are awful
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Surinder (@SurinderRehal) reported@EE Guess what? It’s still not working. I don’t want to use an idiotic bot. Send me a direct message. I’ll send you a reply with my postcode and address and when it’s sorted by you then tell me. You pay me nothing I pay you so I’d expect you to fix it. No doubt you will ignore
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Birduder344 (@Birduder344) reportedThat's the end of c.28 years with @EE , started with Freeserve - Wanadoo - Orange, finally @EE good service overall, must say, shame they treat their loyal customers with such contempt. @vodafone been okay so far, at least the guy called me to check all was okay as he promised!