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EE Outage Report in Thankerton, South Lanarkshire, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thankerton, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thankerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thankerton, South Lanarkshire, Scotland 07/03/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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EE Issues Reports Near Thankerton, Scotland

Latest outage, problems and issue reports in Thankerton and nearby locations:

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE day two without any signal again, you assured me that issue was fixed last time, approx two weeks ago!! What’s going on, here we go round again !

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE once again our phone signal is non existent, can someone explain what’s happening and why this is, getting farcical now !!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE Send phone signal, ours is missing again !

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NiallMcGarry8 Niall McGarry (@NiallMcGarry8) reported

    @EE I’ve been with EE in various guises for over 30 years non stop but have now decided to leave and take my number me but It’s an absolute nightmare. I will never recommend them to anyone. Beware.

  • lukescudder Luke Scudder (@lukescudder) reported

    @EE I have and although I’ve spoken to kind, polite and empathetic guides there is still no solution. DPD have admitted that my brand new device was stolen by a self employed driver but nothing has been resolved. A disappointing experience all around to be honest

  • bethargg beth (@bethargg) reported

    @EE Your billing team were empathetic, but Sarah from customer care was dismissive and said EE ‘lost money’ on the plan. Texts about changes were vague (should’ve been a letter/email too). £389 over 6 months for 30GB shared data is insane-we’ve now had to escalate to the Ombudsman.

  • JamesD971 James (@JamesD971) reported

    @ThreeUKSupport @bluekatie25 Hi Maxine I think my girlfriend means your innate ability to provide 0 customer service to paying customers who are being charged for a product or service they are yet to receive despite charging them for it the same reason I left your farcical company and switched to @EE

  • MStephens1977 Stephens with a PH 𓅪 (@MStephens1977) reported

    @EE any idea why the signal is so bad in Birmingham city centre at the moment. Almost unusable

  • heritage_surv heritage-house (@heritage_surv) reported

    @EE Broadband - been off since Saturday pm and now Tuesday pm - our business depends on reliable signal - no explanation or indication of what is going on. As for language - I cannot tell what any of the call centre are saying - broad, thick unintelligible Asian. Used to be geordie.

  • yuge53 Eugene (@yuge53) reported

    @EE Truth is, I can call an automated message that offers no actual help. Great at avoiding actual customer service and cutting costs, who cares about customers eh? they are all peasants anyway......terrible service

  • daveboneherron Langley Park Mackem (@daveboneherron) reported

    @EE Three times it’s been opened and closed as soon I put the phone down, no way to treat customers.

  • SiWheeler78 Simon Wheeler (@SiWheeler78) reported

    Scammers using the number 01615666218 claiming to be @EE and saying that lines will be disconnected. I’ve never been an EE customer but using words such as official EE technical department.

  • heritage_surv heritage-house (@heritage_surv) reported

    So we have total internet blackout from @EE .. They used to speak English. Now any calls are routed to an unintelligible Indian/pakistani call centre. I can’t understand a bloody word they say. Thinking of leaving EE after more than 20 years - **** service - and still no internet