EE

EE Outage Report in Thankerton, South Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thankerton, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thankerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thankerton, South Lanarkshire, Scotland 03/26/2026 15:25

March 26: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thankerton, Scotland

Latest outage, problems and issue reports in Thankerton and nearby locations:

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE Send phone signal, ours is missing again !

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • azherashraf1999 romeo (@azherashraf1999) reported

    @ee when will 5g be in area please as I’ve spoken to customer service advisor and they told my self that it’s getting graded that was 5 months ago post code Eh54 8th area

  • mabj1992 Marissa Billinge-Jones (@mabj1992) reported

    @GOVUK just FYI this person on an EE mobile is pretending to be you calling people and telling them their NI number will be terminated unless they pay them. number is 07813206907. @EE maybe you should terminate this number for committing fraud?

  • hugill_jamie Jamie Hugill (@hugill_jamie) reported

    @EE Never heard of any of them

  • sophie374 Sophie-Louise (@sophie374) reported

    @EE absolutely disgusted with your service with the mobile signal in Storrington... the service has been down about hours everyday for the past 4 days and when it's logged they say its being worked on! Paying for a service which is not being provided! Horrendous!

  • kevinparkin12 kevin parkin (@kevinparkin12) reported

    @EE @LiamPayne @LiveOnTheRound Any chance of some service today? It's been even worse than it usually is in Lymm (WA13), Your website says 'upgrades', which is what it always say when you're scrambling to fix your terrible network but don't want to admit to a fault incase you have to pay for loss of service,

  • HJL0206 Heather (@HJL0206) reported

    @EE Really!! Daughter can't get phone signal or 4G where we live. I'm fine with O2!

  • 64Beverly Beverly White (@64Beverly) reported

    @EE looks like I'm not the only one having issues, day 3 not being able to make or receive calls without them dropping. Apparently no issues in my area. Why is this happening then? Wasted 2 hours on chats yesterday. Feel like leaving. Been with EE & previous guises for over 20yrs

  • KimChapman21 Kim Chapman (@KimChapman21) reported

    @babez45 @EE Oh goodness, they have it wrong on so many levels! I think 14 days is now out of the question and there must be some recompense for their service levels.

  • olemcd ryan (@olemcd) reported

    @EE Hi, unfortunately I do not have a landline and service is too poor to wait for an advisor I disconnect when I’m the queue. Also not open currently?

  • gregtierney Greg Tierney (@gregtierney) reported

    Honestly @EE signal is diabolical every single call I make drops after 20 seconds on WiFi or 4g. Can’t even call them to sort it out