EE

EE Outage Report in Walker Gate, Newcastle upon Tyne, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Walker Gate, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Walker Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Walker Gate, Newcastle upon Tyne, England 12/05/2025 13:10

December 05: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Walker Gate, Newcastle upon Tyne, England

The most recent EE outage reports came from the following cities: Sunderland, Washington, Gateshead, Newcastle upon Tyne, Prudhoe, Hebburn and Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Phone
United KingdomWashington Phone
United KingdomGateshead Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Walker Gate, England

Latest outage, problems and issue reports in Walker Gate and nearby locations:

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cocobumgo cocobumgo (@cocobumgo) reported

    @EE @BAFTAScotland @EE i've seen crappy broadband provider in my life.. but you guys.. Just wow.. if you are not able to provide just normal service in central London, where can you? Just a disgrace.. in 4month the service has been cut for a month... if anyone considers EE for their home runaway..

  • PoadyR Poady (@PoadyR) reported

    So flippant and arrogant. @EE service is beyond a joke

  • nickwbataylor Nick Taylor (@nickwbataylor) reported

    Anyone considering getting a new @EE line, my advice don’t bother. Worst customer service going. Unable to make or receive calls for 4 days and their response, wait another 5 days and see what happens, but it’s not their problem therefore they “cant” give me a temp number to use.

  • cocobumgo cocobumgo (@cocobumgo) reported

    @EE i've seen crappy broadband provider in my self.. but you guys.. Just wow.. if you are not able to provide just normal service in central London, where can you? Just a disgrace.. in 4month the service has been cut for a month... if anyone considers EE for their home runaway..

  • random_c random_c (@random_c) reported

    @EE I know that *now*. It should have never come up: Status banners would vastly reduce your support queues. Once it had happened, it should never have taken so long to fix. I may be PAYG just now but I've been a customer since before you *were* EE. This is disgraceful.

  • wallace83 Ricky (@wallace83) reported

    @EE your customer support is awful.

  • dazyoungs Darren James Youngs (@dazyoungs) reported

    @EE Done it.... upgraded it but that's ot the point 2gb for £11 is absurd! If I didn't do this in a store I would be sticking a ZERO down on the NPS!

  • Owenlljones Owen Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@Owenlljones) reported

    @EE 4G mast issues in the SY18 6 area seem to be getting progressively worse today after seeming to be fixed last night. I’m working from home with meetings to attend in the morning. Can’t afford to be dropping out every 1-2 minutes.

  • kivia_m Kivia Martins (@kivia_m) reported

    @EE I was informing you how I am going to complain. Not asking for you useless advice. And good to know that this channel does not work for consumers. Once again, EE customer service being inexistent.

  • donnamcgir donna McGirr (@donnamcgir) reported

    @CyclingFinn @VodafoneUK @EE Vodafone still unable to help. Another hour and a half spent getting nowhere!!