EE

EE Outage Report in Walker Gate, Newcastle upon Tyne, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Walker Gate, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Walker Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Walker Gate, Newcastle upon Tyne, England 01/04/2026 11:25

January 04: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Walker Gate, Newcastle upon Tyne, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend E-mail
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Walker Gate, England

Latest outage, problems and issue reports in Walker Gate and nearby locations:

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bethanyrosemoss BethanyRose (@bethanyrosemoss) reported from Hailsham, England

    @EE said issues are now driving me up the wall and considering cancelling my contract as im due to renew soon.

  • pablothekingg Pablo 🌺 (@pablothekingg) reported

    Oi, @EE I beg you don't let me cuss you on Beyonce's internet tonight. You ramp too much, where's my call back? Y'all ain't fixed my shitty signal yet and you're charging me full price.. LISTEN 👏🏾 call me immediately.

  • wisq Little Dave (@wisq) reported

    @ee I've been trying to upgrade online for 3 days and every time it hangs at checkout. Is it broken? Tried on Chrome and Microsoft Edge - same on both.

  • tab_c1909 Tabby C (@tab_c1909) reported

    @EE I need help tracking my phone. Can't seem to do it online. I brought it in store and due to tier 4 it had to be changed to home delivery. I have sent a dm.

  • designerdiva93 Tamsin (@designerdiva93) reported

    @EE Hi i'm moving house shortly and despite your website stating i should have good network coverage. I have no more than 1 bar of signal which is patchy and constantly disappears altogether. can you help?

  • edinburghwitch Yule be sorry (@edinburghwitch) reported

    @EE Yes, but it was a shambles. Got given a tracking number through chat function. Was then told it had been delivered in Durham on the 17th... I live in Scotland! It arrived today and I’m relieved but let down by poor service

  • hindleyoung Laura Hindle Young (@hindleyoung) reported

    Wow @EE after over 20 years of being a loyal customer, you offer a deal which will cost me more than moving to @O2 but then 2 hours later can’t honour even that! Utter disbelief at a complete lack of customer care. #badcustomerservice #nothingforloyality

  • Billy86060280 Billy (@Billy86060280) reported

    @EE Yet again I have service issues in my area. This now seems to be happening every week. What's going on

  • NumberTenCat Santa Larry 🎅🎄☃️🎁 (@NumberTenCat) reported

    Hi @ee you just sent a text message asking for my opinion on the SIM delivery. I don't have it yet and as you haven't sent it by any tracked service I have no idea where it is. So at the moment the service delivery is a big fat zero Hope it comes tomorrow...

  • deltaonlinerace Delta Online Racing (@deltaonlinerace) reported

    @DELTALIVETV @EE On a Sunday, we turn all devices off if we can for racing. Tv’s, sky, iPads, laptops, phones switch to 4G/3G And tbh I still have issues running the Xbox and the laptop. I can’t follow the stream, or have my phone on the Wi-fi to follow discord. Very frustrating