EE

EE Outage Report in Walker Gate, Newcastle upon Tyne, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Walker Gate, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Walker Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Walker Gate, Newcastle upon Tyne, England 01/24/2025 14:40

January 24: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Walker Gate, Newcastle upon Tyne, England

The most recent EE outage reports came from the following cities: Gateshead, South Shields, Sunderland, Newcastle upon Tyne, Chester-le-Street, Boldon Colliery, Jarrow, Seaham, Washington, Cramlington, Hebburn and Consett.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomSouth Shields Phone
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Walker Gate, England

Latest outage, problems and issue reports in Walker Gate and nearby locations:

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WDWMrWomble Darren Little (@WDWMrWomble) reported

    Hey @VodafoneUK your networ has some SERIOUS reconnecting issues in Newcastle/Gateshead areas. Unlike @EE it doesn't work underground on the @My_Metro system, but when coming back outside it only ever connects to H+ Put airplane mode on and off, 4G/5G pops, tried after 20m wait

  • killie88 paninaro (@killie88) reported

    @EE @glastonbury Pity your network went down Thursday

  • christinemsmit2 Chris Smit#freeJulianAssange#NoVaccinePassports (@christinemsmit2) reported

    @EE @glastonbury I used to watch this late at night. Never particularly wanted to be there, but when I saw “actor” Zelensky appearing there that was enough for me to not bother this year. Paul McCartney (Faul?) can’t sing any more and I saw a short clip of Diana Ross that sounded flat! PC💩

  • Turner1966James James Turner (@Turner1966James) reported

    @EE @glastonbury Are you still stealing from pensioners? You are the worst network in the country .p#ss off

  • DavidJa21663999 David James (@DavidJa21663999) reported

    @EE @glastonbury Real hippie’s would be Turning in there graves!!!!!!! **** the man

  • azherashraf1999 romeo (@azherashraf1999) reported

    @EE @glastonbury I wouldn’t ever renew my contract with ee nothing but issue and customer support is pathetic

  • morkofork Ğąřēțh Çöøp (@morkofork) reported

    @EE Not on my street, I can barely get 4g in my house never mind 5g.

  • Shadow_me Nick Eaglesfield (@Shadow_me) reported

    @EE I haven't had any mobile internet all day but calls work fine. Restarted phone, mob data, WiFi, airplane mode etc & nada. Can you help? Current postcode GU7. Newish contract and well under limit. Is it network or account related? Cheers.

  • jamiegray4 jamie gray (@jamiegray4) reported

    @ee called into Leeds branch yesterday had an appointment booked to be then told how you wouldn’t look at our phone as it’s been gifted to us. This after cousin has unlocked it and it’s showing no sim restrictions, but still not working!!!

  • bbpmoran Bridget Heaps (@bbpmoran) reported

    @EE @glastonbury Worst network ever and their customer services is even crappier