EE

EE Outage Report in West Bromwich, Sandwell, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in West Bromwich come from postal codes B70 and B71.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Bromwich, Sandwell, England 02/18/2026 19:50

February 18: Problems at EE

EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Bilston, West Bromwich, Oldbury, Solihull, Lichfield, Cannock, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Walsall and Rowley Regis.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham E-mail
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    3rd day of @EE being down in Birmingham city centre. I wonder if they will be taking the full money this month or refunding their customers.

  • aydamstoidy Adam (@aydamstoidy) reported from Birmingham, England

    @EE Already sent a complaint

  • LisaBCFCdavies Lisa Davies-Green (@LisaBCFCdavies) reported from West Bromwich, England

    I’m having issues too can’t access any data @EE #EE

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽

  • penelopedougan Penelope Dougan (@penelopedougan) reported from Solihull, England

    @EE We arrived and were sorted with a new sim in 15 minutes flat! There were problems with scanning my ID but they got that sorted ASAP I had rung EE earlier in the day so we just needed the sun and they couldn’t have been more helpful it was the Manager and another nice guy 👏👏

  • BarbarellaFem Theresa Derwin #SaveWaywardSisters #spnfamily (@BarbarellaFem) reported from Birmingham, England

    @EE that’s the longest ass phone call ever, in the world, just to cancel a phone line when you get enough of my money - when someone says “too long, not going in to it, just cancel.” It really means “Shut up”

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE But I’ve made the complaint through the right dept and got nowhere

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @jpowell40 @EE I’m changing over in October. Take my number with me. I have asked them to solve my problem publicly instead on DM and I haven’t heard back from Monika at EE

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

  • media_beyond . (@media_beyond) reported from Birmingham, England

    Is the @EE app down can’t log in

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE I’m not getting the service I pay for. There’s not much more I can say... couldn’t make a call yesterday and can’t text today

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    @EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff

  • gabrielle_jan gabrielle (@gabrielle_jan) reported from Birmingham, England

    Bought unlimited calls from @EE Turns out it's a scam as it's only unlimited to "certain" numbers. Tried to phone customer service and was told it costs 25p per minute to speak to someone. JOKES. Disgusted. 10/10 would NOT recommend.

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE

  • huggybro Neil Brown (@huggybro) reported from Birmingham, England

    @EE having serious issues using my phone in Birmingham city centre !! Been bad all day at work can’t make calls and some txts taking ages to go through or fail to go, seen a few people having same problem

  • jamesgr76875698 james avfc (@jamesgr76875698) reported from Birmingham, England

    @EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE All I want you to do is see if there is an issue in the B2 area of Birmingham. And if there is , what is it and how long will it last for as this is the 4th day.

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE B2 5QP. All work phones down and 3 other phones on EE in the office also down.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Amyshamblesx Amy (@Amyshamblesx) reported

    @EE paid for a sim contract for a month. Spoke to an agent in live chat to cancel it after the month is up but it seems like he may have cancelled it now? I’ve paid for the month and need it, can someone check this for me?

  • scott_fenton Scott Fenton (@scott_fenton) reported

    @EE I’m having problems playing internet radio (LBC, BBC Sounds) when connected to EE, my second sim for O2 is fine.

  • spawnofthediva_ Dor 🏳️‍🌈 (@spawnofthediva_) reported

    @LukeTwomey_ @basic_john_ @EE Is it bad that I love the fact that the WiFi is so terrible on the Underground? It's the single place I know I can't look at my phone so I just sit and read my book in peace.

  • DeanPiper Dean Piper (@DeanPiper) reported

    @EE Hi Guys, I'm finding it impossible to talk to anyone at EE about my terrible phone signal for calls. It's been going on for over a year. Some sort of legal dispute but I can hardly make calls and they just drop out. Your automated service now says "everything's fine" LOLZ.

  • RichardGilgunn Richard Gilgunn (@RichardGilgunn) reported

    @EE Thank you for your honest and sincere reply Paul. Can I just commend you for your empathetic and very human response - I really appreciate that, because that’s a million times more than I’ve had from the other corporations I’ve messaged regarding this issue. Thank you

  • XZed1000 XyZed1000 (@XZed1000) reported

    @EE hi. I have had problems with my mobile data..... it's not been working for 2 days. Service status claims there's no problems in my area. Right now I'm having to rely on WiFi. Thanks.

  • MTPlastering M Turner Plastering (@MTPlastering) reported

    @EE can you help! My contract was meant to change b4 Christmas, I was told it wouldn’t work, I then was told it could work so it was changed. It then wouldn’t change until Christmas Day. It still didn’t change. I went to get a new phone today and it changed over This l this….

  • brylydon Bryan (@brylydon) reported

    @EE Hi, looking at new broadband deals and it appears you're putting up a new mast near me (Dartford Heath), will this mean along awaited improvements to the local EE signal? 🤞🏼🤞🏼🤞🏼🤞🏼

  • LukeTwomey_ Luke 🎄 (@LukeTwomey_) reported

    The @EE Wi-Fi on the underground is so ****. It barely connects when you pull into a station and you can’t use the virgin wifi 😖

  • ltirvine lee Irvine (@ltirvine) reported

    @EE sorry to say but your full of crap, unable to even answer any questions on the call for an error your end which still is unresolved. Absolutely shocking customer service at its best 🤬