EE Outage Report in West Bromwich, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in West Bromwich come from postal codes B70 and B71.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Solihull, Lichfield, Cannock, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Walsall, Rowley Regis and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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John Francis
(@jfrncs_) reported
from
Birmingham, England
My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.
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John Francis
(@jfrncs_) reported
from
Birmingham, England
Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE
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Neil Brown
(@huggybro) reported
from
Birmingham, England
@EE having serious issues using my phone in Birmingham city centre !! Been bad all day at work can’t make calls and some txts taking ages to go through or fail to go, seen a few people having same problem
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LMB797
(@LB797) reported
from
Birmingham, England
@jpowell40 @EE I’m changing over in October. Take my number with me. I have asked them to solve my problem publicly instead on DM and I haven’t heard back from Monika at EE
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Mags Winthrop
(@MagsWinthrop) reported
from
Dudley, England
@PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.
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LMB797
(@LB797) reported
from
Birmingham, England
@EE But I’ve made the complaint through the right dept and got nowhere
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james avfc
(@jamesgr76875698) reported
from
Birmingham, England
@EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider
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Penelope Dougan
(@penelopedougan) reported
from
Solihull, England
@EE We arrived and were sorted with a new sim in 15 minutes flat! There were problems with scanning my ID but they got that sorted ASAP I had rung EE earlier in the day so we just needed the sun and they couldn’t have been more helpful it was the Manager and another nice guy 👏👏
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽
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LMB797
(@LB797) reported
from
Birmingham, England
@EE I’m not getting the service I pay for. There’s not much more I can say... couldn’t make a call yesterday and can’t text today
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LMB797
(@LB797) reported
from
Birmingham, England
3rd day of @EE being down in Birmingham city centre. I wonder if they will be taking the full money this month or refunding their customers.
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LMB797
(@LB797) reported
from
Birmingham, England
@EE B2 5QP. All work phones down and 3 other phones on EE in the office also down.
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LMB797
(@LB797) reported
from
Birmingham, England
@EE All I want you to do is see if there is an issue in the B2 area of Birmingham. And if there is , what is it and how long will it last for as this is the 4th day.
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
@EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff
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Lisa Davies-Green
(@LisaBCFCdavies) reported
from
West Bromwich, England
I’m having issues too can’t access any data @EE #EE
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
@EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Mills
(@charlesemills) reported
@kevinbacon please stop advertising @EE they don’t have the best customer service, they don’t have anyone to answer phones and if your service goes down between 8pm and 8am you are ****ed
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Hamza Ahmed
(@_HamzaAhmed316) reported
@EE EE MASK HAS BEEN DOWN FOR THE LAST 3 MONTHS IN THIS POST CODE BD8 9LH Can this please be looked in to and fixed
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Kane FireHero
(@FireHero) reported
@CJSeedge @XboxP3 @EE Well actually No Microsoft didn’t cancel the PS5 that was the devs themselves that tuck the chance to drop it when Microsoft bought them. Clearly they needed to aswell the game been delayed a year and it’s coming out as a none finished game on Xbox missing 60FPS mode
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nanc
(@nancwatsonx) reported
@EE taking £220 out my account without informing me. Taking money for a SIM contract that I was told hadn’t been processed. Spent most the morning on the phone to customer service and still no further forward. UKs best network, no way.
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Luke D
(@TheQuietLAD) reported
Hi @EE - why is my Samsung phone unable to connect to your network, telling me I'm "not registered on this network"? I've tried restarting, taking out the sim card and returning it, looking for phone updates (I'm fully up to date). What else can I do?
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Hannah Cosgrove
(@HannahCosgrov03) reported
@EE are a absolute disgrace! Spoke to 3 people on the phone and all said different things, trying to cancel and never even got told I was on a contract! Customer service is disgusting and this is exactly why I want to leave and will be #ee
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Deborah Storm
(@DeborahStorm13b) reported
@EE why take £30 credit of 76 year old elderly person. It was unused credit…even though didn’t make calls needs mobile in emergency- no EE email to complain too! I don’t have time to call too busy being a super stressed carer so don’t ask me please supply email
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N M 💗💛💙
(@NM0_NM0) reported
@EE Never had ANY problems using my phone data. I have a sim only contract with unlimited data and use it for my laptop, smart TV and phone. Since the latest price hike 2 wks ago, that's all changed. It's slow, glitchy and sometimes I can't connect at all! I'm very disappointed😞
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Nick Black
(@fuzzynick) reported
@EE Have managed to do it now, on laptop. Not sure what the issue was yesterday, when tried doing on phone, but thanks for your fast reply.
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Charlie Mills
(@charlesemills) reported
@EE any known broadband problems in ex39? Mine is down, have DM’d you but no response