EE outages and service status in West Bromwich, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Bromwich, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Solihull, Oldbury, Kidderminster, Wednesbury, Dudley, Lichfield, Smethwick, and Burntwood.

City	Problem Type	Report Time
Birmingham	Internet	8 hours ago
Birmingham	Total Blackout	14 hours ago
Birmingham	Wi-fi	19 hours ago
Birmingham	Internet	3 days ago
Birmingham	Internet	3 days ago
Birmingham	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Keith Cartwright (@keith291) reported 2 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  tanya mahon (@tattypatch1985) reported 4 minutes ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

• 
  Yusuf (@yusuf_huraira) reported 6 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 7 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported 7 minutes ago from West Bromwich, England

  Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

• 
  Dean Kavanagh (@dean_kavanagh) reported 9 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported 18 minutes ago from Wednesfield, England

  @EE i’m getting no internet signal whatsoever guys, what’s going on?!

• 
  Dannniiii😁 (@DaniiJonesX) reported 19 minutes ago from Birmingham, England

  @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

• 
  Dip singh (@dip974) reported 23 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  nicole (@nicole118nicole) reported 26 minutes ago from Birmingham, England

  @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

• 
  King Of Ink Land ® (@king_body_art) reported 30 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  JH 🥳🪩 (@jfrncs_) reported 35 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Matt (@hellomattwalker) reported 35 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  Pat Murphy Wright (@Pattimwr) reported 36 minutes ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

• 
  Brenden (@Breny85) reported 37 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  Karen Horne (@mrskhorne) reported 37 minutes ago from Sheldon, England

  Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

• 
  Sophia Goldsmith (@dinglette1972) reported 37 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

• 
  Dannniiii😁 (@DaniiJonesX) reported 51 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 57 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  ryan holyhead (@theorbsta) reported 58 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TankMatt and 452 other people (@tank_matt) reported 9 minutes ago

  @EE I will put it here. I can’t call and get told to use the relay app because what don’t work due to the issue Im having

• 
  Maria Zelenova (@maria__zelenova) reported 12 minutes ago

  Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

• 
  Jon (@RealJKay) reported 17 minutes ago

  @EE I have reached out before and told it’s all fine and no issues. Something went wrong with the number port.

• 
  Tracey (@T_lo1972) reported 18 minutes ago

  @EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!

• 
  Karim Harbott (@KarimHarbott) reported 19 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

• 
  Michael Knight (@michaelmknight) reported 19 minutes ago

  @EE You keep sending me these letters. I informed you that my Mum, Who's bill this is, passed away in December of 2025. I sent you a letter and an original death certificate, which seems to have gone missing or you never returned it to me. As this is my Mum's account, I am not responsible for her debts, even in death. Dealing with a bereavement is hard enough, without receiving letters like this, especially when you were informed last year. Nether of us are/were ever late paying our bills, but things like this make me not want to continue being a customer of EE.

• 
  AFCdonnilad (@afcdonnilad) reported 20 minutes ago

  PT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.

• 
  The Laughing Gooner (@pascalgrimandi) reported 25 minutes ago

  @EE The app is awful. Why won't you just come out and admit you're having major issues with it? I can't even manage my home broadband through it. It worked fine a week ago.

• 
  Tracy Woods (@tracyanne1965) reported 26 minutes ago

  @EE please send me an email address I can send a message I keep getting on my phone, need some help!

• 
  Pvr (@Popsvanrie) reported 27 minutes ago

  @EE I gave them a call and you send me a link and put the phone down .been on chat with an adviser for 20mins . I'll just get another contract elsewhere