EE

EE Outage Report in West Bromwich, Sandwell, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in West Bromwich come from postal codes B71 and B70.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Bromwich, Sandwell, England 01/09/2026 01:55

January 09: Problems at EE

EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Lichfield, Willenhall, West Bromwich, Brierley Hill, Dudley, Sutton Coldfield, Oldbury, Tipton, Wolverhampton, Smethwick, Cannock, Solihull and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Total Blackout
United KingdomBirmingham Total Blackout
United KingdomLichfield Internet
United KingdomWillenhall Total Blackout
United KingdomWillenhall Total Blackout
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • donnak2002 Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • bluenoze63 linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • jordanladley Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • DanJennings9 Dan Jennings (@DanJennings9) reported from Burntwood, England

    @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 1adrianlogan Adrian Logan (@1adrianlogan) reported

    @EE I’ve just transferred from Sky to you and I wish I hadn’t. Every evening, at least 3 or 4 times, I lose transmission and the reason stated on the screen is the internet, which you provide! If this continues I’ll cancel my contract based on your failure to deliver

  • SerenAwst Danielle Kirkwood (@SerenAwst) reported

    @EE I’ve now spent 6 hours in phone calls trying to buy a product from you. Unbelievably appalling service.

  • PavSRandhawa Pavanvir Randhawa (@PavSRandhawa) reported

    @VodafoneUK why is your network so poor? Such a bad mistake leaving @EE, take me back please!

  • DamaniIrfan Irfan Damani (@DamaniIrfan) reported

    @EE hi, I placed an order over the phone. Paid for delivery cost and upfront cost. Haven’t received an email nor delivery text. Can you help?

  • hollyora holly (@hollyora) reported

    @EE I’m contacting you on behalf of my father who is older and living alone. His mobile broadband stopped working shortly after renewing on 28 Sept. He’s been without WiFi for nearly a month despite calls, a new SIM, and no engineer help. Please investigate urgently

  • bljhcr Brian Millar (@bljhcr) reported

    @EE @NTTSilver1991 Same problem here

  • SerenAwst Danielle Kirkwood (@SerenAwst) reported

    @EE I’ve tried to buy from you. You misled and missold me. I called you to chase, spent 3 hours with no resolution. Was told I would get a call back, didn’t. I called again. I’m still nowhere. It’s taken 6 hours so far. I just want to buy EE One. This is rediculous.

  • chrishunteronx Chris Hunter (@chrishunteronx) reported

    So today it's @EE turn to have an outage. I can’t seem to make or receive calls on WiFi or mobile...

  • dazzgedd73 dazz ii am (@dazzgedd73) reported

    @EE can’t make voice calls other than WIFI ? Is there a known issue ? #ee

  • gothteddy Teddy (@gothteddy) reported

    Hey @EE how can you admit to their being network failures in response to AWS going down but then when its reported claim nothing happened? Some of us need our mobile connections for work/side hustles etc. We pay you every month for stable connections not lies its just my device