EE outages and service status in West Bromwich, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Bromwich, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Wolverhampton, Dudley, Solihull, Sutton Coldfield, West Bromwich, Burntwood, and Wednesbury.

City	Problem Type	Report Time
Walsall	Total Blackout	12 hours ago
Birmingham	Internet	18 hours ago
Birmingham	E-mail	1 day ago
Wolverhampton	Internet	2 days ago
Birmingham	Wi-fi	2 days ago
Birmingham	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Andy L. (@Andy_Lane_) reported 2 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  Liam H (@LiamHBCFC) reported 2 minutes ago from Birmingham, England

  @EE is down in Birmingham phone lines down

• 
  caroline palmer (@cazman3011) reported 3 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  Dip singh (@dip974) reported 4 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  JH 🥳🪩 (@jfrncs_) reported 7 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Stephen Lapper (@StephenLapper) reported 7 minutes ago from Wolverhampton, England

  @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

• 
  Richard Franks (@richardpfranks) reported 7 minutes ago from Birmingham, England

  @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

• 
  Donna (@donnak2002) reported 9 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported 25 minutes ago from West Bromwich, England

  Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 25 minutes ago from Brownhills, England

  @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

• 
  Kira🦁 (@pyper18th) reported 31 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  Jonathan Whiteland (@chailey_) reported 38 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  Jules (@falmouth_wolf) reported 39 minutes ago from Willenhall, England

  @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

• 
  deb fitzgerald (@deb_fitzgerald) reported 45 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  Shane (@ShaneoTheBaggie) reported 47 minutes ago from West Bromwich, England

  When will your service be fully up and running @EE? Mobile data still dropping in and out

• 
  gort (@andygorton63) reported 49 minutes ago from Dudley, England

  @dinglette1972 @EE **** em off go with someone else 👍

• 
  Lesa Horton MBE (@horton_lesa) reported 50 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  C5 (@OoRITE_C4) reported 52 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  Guy (@gukea) reported 55 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 59 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sameena Ahmad 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SameenaAhmad7) reported 5 minutes ago

  @Hepworthclare @EE My local shop was very dismissive and wilfully unhelpful but I did get help on the phone a couple of years ago. Can't find the number I used.

• 
  𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reported 7 minutes ago

  What is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE

• 
  KAM Socialist (@keithmallinson1) reported 8 minutes ago

  @Hepworthclare @EE Been in same situation. Found e mail address of CEO and e mailed them direct. Received a call within 4 hours and resolution in 24.

• 
  Alex Chippendale (@chipods) reported 8 minutes ago

  @EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible

• 
  Emma Lockhart (@EmmaLockha51775) reported 9 minutes ago

  @EE take out a phone contract, get promised free buds, 6 calls later and still not sorted. Keep getting told our guide says we have to do this, well your guide is not working so we need another solution. I am going to @OmbudsmanPh if this isn't sorted

• 
  Beasty 90 (@90Beasty) reported 9 minutes ago

  @EE I cant do either, i have no money to get a new sim or anyone willin to help with call via the landline

• 
  Martin Elliker (@MartinElliker) reported 11 minutes ago

  @EE another day and still no resolution so I’ve added another pile to the count 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩- 15 piles and counting - I’m just putting it out there how poor you are - I would have gone to another provider if I had known most definitely

• 
  ian westell 🏳️‍🌈🏳️‍⚧️😃 (@ianwestell) reported 12 minutes ago

  @Hepworthclare @EE The whole world is quietly going mad queuing in an automated service. Meanwhile in an abandoned office somewhere on an anonymous high street there’s a single telephone ringing, never to be answered again

• 
  Edfen19 (@edfen19) reported 14 minutes ago

  Anybody else had issues with @RiseFibre ? I am not even a customer yet as we're waiting to be connected & already pissed off. Passed me around different departments & then had me on hold for 13mins. Might give @EE another call to see if they can renew my package at a lower price

• 
  Omegamanuk (@Omegaman_uk) reported 22 minutes ago

  @EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,