EE Outage Report in West Bromwich, Sandwell, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near West Bromwich, England

The most recent EE outage reports came from the following cities: Birmingham, Kidderminster, Walsall, Oldbury, Wolverhampton, Wednesbury, Dudley, Lichfield, Smethwick, West Bromwich, Burntwood, Sutton Coldfield, Kingswinford, Willenhall, and Bilston.

City	Problem Type	Report Time
Birmingham	Total Blackout	7 hours ago
Birmingham	Wi-fi	9 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago
Kidderminster	Wi-fi	1 day ago
Kidderminster	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  caroline palmer (@cazman3011) reported 2 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  Conrad Clinton Noble (@conrad_noble) reported 4 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  Dannniiii😁 (@DaniiJonesX) reported 5 minutes ago from Birmingham, England

  @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

• 
  Stevie B (@originalstevieb) reported 6 minutes ago from Cheslyn Hay, England

  @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

• 
  C5 (@OoRITE_C4) reported 7 minutes ago from Birmingham, England

  @DeanBryan_ @EE Bun voda, they're the worst

• 
  Liam M-D (@LiamM_D) reported 7 minutes ago from Aldridge, England

  @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

• 
  Dannniiii😁 (@DaniiJonesX) reported 13 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  C5 (@OoRITE_C4) reported 17 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  Dannniiii😁 (@DaniiJonesX) reported 17 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  Tony G (@APG1959) reported 20 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  Forbes Coleman (@ForbesProducer) reported 20 minutes ago from Birmingham, England

  @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

• 
  upsie daisie (@upsiedasie) reported 20 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  jonathan scott (@jonscott1980) reported 26 minutes ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

• 
  Tally B (@Bizzle_187) reported 28 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Jean Thierry (@MutliRaceMan) reported 31 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  Jonathan Whiteland (@chailey_) reported 36 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  deb fitzgerald (@deb_fitzgerald) reported 36 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  Dean Kavanagh (@dean_kavanagh) reported 44 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  Sarita (@saritaverma11) reported 55 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  Pat Murphy Wright (@Pattimwr) reported 56 minutes ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Purcell (@KevinPurcell65) reported 4 minutes ago

  @EE great news you can land a plane and shave someone remotely! Any chance you could stop the gimmicks and get my broadband in after 10 weeks and numerous missed appointments and a don’t really care customer service attitude!

• 
  Russ C (@RussCollibobs) reported 5 minutes ago

  @EE L392AT is where the problems are. Its the area of Ormskirk School and Ormskirk Hospital. Thousands of people use both daily so for the signal to be non-existent isn't good enough for the company that brags to have the UKs best network.

• 
  marty swanston (@martystar) reported 6 minutes ago

  @CineIreland @EE Did you get sorted out. I finally got mine after ee support told me to tell the shop they have to order them through sales plus in shop.

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 6 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

• 
  Barbara Band (@bcb567) reported 7 minutes ago

  @tinamreynolds @Sarah111well @EE Not if the new tenants moved in before the end of the contract - although that would mean they were being paid twice for the same service at the same address so somebody should receive a refund.

• 
  Emily Dixon (@emi_bbyx) reported 11 minutes ago

  @EE I want to close my account and my Sim contact. I have moved country. Online it only gives the option to call to cancel. I cannot call I’m in another country. Help

• 
  Janice (@friendofkaren) reported 12 minutes ago

  @EE what is the point in having underground wifi if ones phone can never seem to connect to it?

• 
  k33bym (@k33bym) reported 16 minutes ago

  Reminiscing about the days when you could pay 50p to jump the hold queue when calling @EE customer service. Please bring it back 😭

• 
  Barbara Band (@bcb567) reported 16 minutes ago

  @Sarah111well @tinamreynolds @EE When did her contract finish or what was her notice period for cancelling? If she was within those dates then they can't charge her for the period she was no longer using the service. I would fight this.

• 
  Oh This Bloody Computer (@OhThisBloodyPC) reported 18 minutes ago

  @EE Who chooses that awful tinny racket that you play to people when they're on hold to your call centre? Why not let people choose what they get to hear?