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EE Outage Report in West Bromwich, Sandwell, England

Why is my EE service not working?

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The latest reports from users having issues in West Bromwich come from postal codes B71 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near West Bromwich, England

The most recent EE outage reports came from the following cities: Kidderminster, Birmingham, Walsall, Oldbury, Wolverhampton, Wednesbury, Dudley, Lichfield, Smethwick, West Bromwich, Burntwood, Sutton Coldfield, Kingswinford, Willenhall, and Bilston.

CityProblem TypeReport Time
Kidderminster Wi-fi 3 hours ago
Birmingham Internet 24 hours ago
Birmingham Total Blackout 2 days ago
Birmingham Wi-fi 2 days ago
Birmingham Total Blackout 2 days ago
Birmingham Total Blackout 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • james_larner
    James Larner (@james_larner) reported from Birmingham, England

    @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

  • badgers_back
    Dan Badger (@badgers_back) reported from Birmingham, England

    Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

  • UniqueJames
    James Houghton (@UniqueJames) reported from Birmingham, England

    @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Wednesfield, England

    @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

  • NormWolves1877
    Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, England

    Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

  • theblackstrat
    swingeymart (@theblackstrat) reported from Hunnington, England

    @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

  • mercede72928186
    ✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported from Willenhall, England

    Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • richardpfranks
    Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • jfrncs_
    JH 🥳🪩 (@jfrncs_) reported from Birmingham, England

    Not @EE showing as full signal 5G but not actually providing a 5G service

  • harvey_khela
    june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

  • PaulCadmanUK
    Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England

    @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

  • gukea
    Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • B25dave
    David Farrell (@B25dave) reported from Dudley, England

    Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

  • LiamHBCFC
    Liam H (@LiamHBCFC) reported from Birmingham, England

    @EE is down in Birmingham phone lines down

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WeighAllThings
    Sir Thingy of House Ma-Bob (@WeighAllThings) reported

    @RetroActiveGM @EE Damn you beat me to it. Came here to post this and then promptly mute/block these morons.

  • SpreeUlaid
    Spree Spree (@SpreeUlaid) reported

    @PhilMitchell83 @EE My complaint was not upheld, and they had over 200 complaints against it by the time they replied

  • skipper68uk
    Mands 💜💙💜🤍😷🌷🌺🌻🌼 (@skipper68uk) reported

    @EE live chat what a joke ! dads phone not working and they said call 150, he got it May from EE ONLINE and local shop does not deal with PAYG It needs to be returned and repaired / replacement - dad is in hospital so he needs it

  • davemwilliams12
    David Williams (@davemwilliams12) reported

    @EE why does my daily phone call on my commute always get loss of signal on the m56 (one of busiest motorways in Britain) by Bowden turn off????? Is this really something that should happen still in 2022????!!!! Please sort this and get us out of the 90s!!!

  • FlaneurOnTour
    🤔FlaneurOnTour📽️ (@FlaneurOnTour) reported

    @EE No errors messages and confirmed the code.... Merely submitted and repeatedly told the number cannot be transferred because of “an error” ! 😦

  • thenameishopper
    Hopper (@thenameishopper) reported

    @EE Improve your signal instead of virtue signalling.

  • skipper68uk
    Mands 💜💙💜🤍😷🌷🌺🌻🌼 (@skipper68uk) reported

    For pay as you go EE gives only the pay as you go SIM not the device hence, to check the device issue you need to speak to the manufacturer of the device as it can not be dealt with EE. what a joke @EE

  • Nathage
    Nathan (@Nathage) reported

    @EE I am abroad with no signal whatsoever, so can’t call you to sort. Can you help?

  • kevinragg
    Maragceltic (@kevinragg) reported

    @EE 4GEE upload speed is 0.05mbs Download 6mbs. To send photo's to is tying up our computer for Hours. Have turned Router off and on twice no difference a lot of other people in our area are having similar problems, HS2 9ER. I messaged help yesterday, not come back to me. Unhappy

  • Chloeshan97
    Chloe Shannon (@Chloeshan97) reported

    @kris_m_thompson @EE @ThreeUK If it’s saying no service and not showing 3G/4G, I’m having the exact same problem