1. Home
  2. Companies
  3. EE
  4. West Bromwich, England
EE

EE Outage Report in West Bromwich, Sandwell, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in West Bromwich come from postal codes B71 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near West Bromwich, England

The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, Wednesbury, Dudley, Lichfield, Smethwick, West Bromwich, Burntwood, Sutton Coldfield, Kingswinford, Willenhall, Bilston, and Tipton.

CityProblem TypeReport Time
Birmingham Internet 1 hour ago
Oldbury Phone 2 hours ago
Birmingham Total Blackout 20 hours ago
Birmingham Total Blackout 23 hours ago
Birmingham Total Blackout 1 day ago
Walsall Phone 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • haani_m1
    Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • hellomattwalker
    Matt (@hellomattwalker) reported from Birmingham, England

    Major issues with @EE today. Complete loss of signal, let alone data use.

  • SirAndyDavies
    Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

  • dinglette1972
    Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • leehunt4
    lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • richardpfranks
    Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • Pingviners_n
    P. Angela Grant (@Pingviners_n) reported from Birmingham, England

    @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

  • harvey_khela
    june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • gukea
    Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • RosieJ0
    Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • NormWolves1877
    Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, England

    Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Wednesfield, England

    @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • ShaneoTheBaggie
    Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

  • UniqueJames
    James Houghton (@UniqueJames) reported from Birmingham, England

    @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SiimplyDarliin
    SiimplyDarliin (@SiimplyDarliin) reported

    @EE how can I do an upgrade and the upgrade team lie to me in order got me to continue with them. I call bk n I’m told there’s nothing they can do about it. This is called stealing and I’d like to terminate my contract with you

  • RidgeRacer12
    RidgeRacer (@RidgeRacer12) reported

    @EE Yes I know and I appreciate that but just disappointed I’m paying for a service I can’t use 😔

  • NourishxRebecca
    Rebecca Price (@NourishxRebecca) reported

    @EE is there any issue with broadband in the TD4 area? Can’t get my broadband to connect. Thanks.

  • alcampian
    •¤● Ian Campbell ●¤• (@alcampian) reported

    @EE Can you please tell me if Signal Box Model No.74-12584-01 support is still active? The service in my area is virtually unusable. The box connects to my router but not to your system. Your representatives say support has been withdrawn, but your website suggests otherwise.

  • SamKompfner
    Sam Kompfner (@SamKompfner) reported

    @EE Hi, just had brief power cut in ST19 5QZ, and now 4GEE router shows RED for network, despite several reboots. Is local EE mast also affected?

  • dulledrose
    🥀 (@dulledrose) reported

    @EE I’ve upgraded my phone today and accidentally chose to have an enjoy expert set it up during a visit. Can I cancel this as I will be able to do it myself? thank you

  • thatcoolguy___
    That cool guy (@thatcoolguy___) reported

    @RahShivji @EE Exact same issue my end. I actually found by ignoring and not blocking that I get far less.

  • LeonM_Johnson
    Leon Martin (@LeonM_Johnson) reported

    @EE I’m still struggling with my internet, and as of yet haven’t really had any help.

  • watto583
    Tom Watson (@watto583) reported

    @EE Afternoon, ending my second week of degraded network service with poor provision of 4G. Each day I have to provide details in order to be notified of updates. All-round incredibly frustrating. Any end in sight for network improvements at LN5 9**? Thanks.

  • Bertie123B
    bert1e (@Bertie123B) reported

    @EE how come your pay as you go needs renewing monthly ? Sounds to me it’s a pay monthly service.