EE Outage Report in West Bromwich, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in West Bromwich come from postal codes B70 and B71.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Bilston, Tipton, Willenhall, Sutton Coldfield, Kidderminster, Burntwood, Oldbury, Wolverhampton, Lichfield, West Bromwich, Brierley Hill, Dudley and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Walsall |
Total Blackout | |
| Bilston |
Total Blackout | |
| Bilston |
Total Blackout | |
| Tipton |
Internet | |
| Bilston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Stevie B
(@originalstevieb) reported
from
Cheslyn Hay, England
@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝐉 𝐄 𝐒 𝐒 𝐈 𝐂 𝐀
(@Fletch_jessica) reported
@EE what on earth is going on with the signal today🥲 no bars at all
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Rhys
(@RhysHellyer1) reported
@EE please help. My data roaming had stopped working and I can’t use my phone for anything. Im in corfu and was told I will be fine and won’t be charged yet now my phone won’t let me do anything as it says I’ve reached my spend cap. I have direct messaged you.
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Justin Hayde-West
(@JHaydeWest) reported
@EE is there an issue with the broadband service in Bristol today? It has stopped working for me since ~11am
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Shelli
(@ComaOphelia) reported
@EE are there any known issues or works being carried out in the Dussindale/Norwich area? My signal is non-existent and I can't make any calls, send any texts etc. I don't want to walk 15 minutes and stand in the middle of nowhere to make private calls. Many residents are annoyed
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Adam Stubbs
(@StubbsAdam) reported
@EE Smart Hub reboots every 2hrs since 24th May 2022 and still no solution/resolution!! Not acceptable! You can't claim to a "top tier service" in the UK and allow this problem to continue for so long! #EEbrokenservice
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Gavin
(@GavinStalgis) reported
@EE I need help... tried getting through to you since yesterday but had no replies at all. Need help activating my ROAMING. I've DM you many times to no luck.
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Gary Fenton
(@garfen) reported
EE #broadband #fail. A dodgy software update from @EE is causing their routers across the UK to reboot every 2 hours since 24th May. No apology, no update, no end in sight. :-(
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Andromeda 🇺🇦
(@FreyaIsle) reported
@EE Thats not really my point. Best deal was from uswitch not EE. EE replied that if I went via @UswitchUK I'd be a 2nd tier customer & not get same level of service. When I asked what that meant I was told to make my own judgement. Really? Your customer strategy needs a BIG rethink.
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Gavin
(@GavinStalgis) reported
@EE Need help.... messaged you.
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Caroline Gregory
(@CazTravels) reported
@EE When I click the link (iOS), it informs me ‘this app is currently not available in your country or region’. I’m in the UK, my phone is UK registered etc etc. Help?