EE outages and service status in West Bromwich, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Bromwich, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, Willenhall, Oldbury, Burntwood, West Bromwich, and Solihull.

City	Problem Type	Report Time
Birmingham	Internet	1 day ago
Birmingham	Wi-fi	2 days ago
Walsall	Phone	3 days ago
Birmingham	Internet	5 days ago
Wolverhampton	Internet	8 days ago
Willenhall	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Andy L. (@Andy_Lane_) reported 5 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  swingeymart (@theblackstrat) reported 7 minutes ago from Hunnington, England

  @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 8 minutes ago from Birmingham, England

  @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

• 
  Shane (@ShaneoTheBaggie) reported 8 minutes ago from West Bromwich, England

  When will your service be fully up and running @EE? Mobile data still dropping in and out

• 
  JH 🥳🪩 (@jfrncs_) reported 9 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 10 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 11 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 12 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  Jean Thierry (@MutliRaceMan) reported 16 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  Keith Cartwright (@keith291) reported 34 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Dave Harte (@daveharte) reported 38 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  Dip singh (@dip974) reported 38 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  De3ze (@De3ze) reported 42 minutes ago from Solihull, England

  @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

• 
  Zac Davies (@ZachariahED) reported 43 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Dave (@stourdave) reported 45 minutes ago from West Bromwich, England

  @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

• 
  Sarita (@saritaverma11) reported 46 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  R Joberns (@rjoberns) reported 57 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  C5 (@OoRITE_C4) reported 57 minutes ago from Birmingham, England

  @DeanBryan_ @EE Bun voda, they're the worst

• 
  Dannniiii😁 (@DaniiJonesX) reported 58 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Joanne Gough (@RosieJ0) reported 1 hour ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Davies (@_MarkD) reported 3 minutes ago

  @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.

• 
  Jay (@Jason87r) reported 5 minutes ago

  What the actual **** @EE why the hell can't you turn off voice over LTE on your network ******* stupid and that's coming from an IT guy!!! Calls drop constantly can the data stream can't handle it, most moronic thing i have ever seen in my life!!!

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 6 minutes ago

  So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

• 
  Caz Mc (@Caz83Mc) reported 17 minutes ago

  @EE Online would be better for me due to working hours, poor to offer something as online and then just ignore the messages

• 
  Linda Rogers (@tankie76) reported 19 minutes ago

  @ad_moran4 @EE @O2 Please look at which provider offers the best coverage, I moved from o2 as their coverage was so poor. EE is much better! I’m now sim only and pay £30 a month with EE for unlimited data, calls and texts etc.

• 
  Eza (@14EZA) reported 19 minutes ago

  @EE it is absolutely staggering at how incompetent your company is at this point and how badly you treat your customers! Miss selling me products on multiple occasions and despite offering me a refund, i haven’t received it, and funnily enough now there is no record of my refund

• 
  harry hound (@harryhoundy) reported 22 minutes ago

  @DerRohlSouness @EE he has never played for rangers how can they take credit?

• 
  lord farquar (@Rudolph4974) reported 23 minutes ago

  @EE I have 5g on my works phone granted it’s 02 so why doesn’t your network cover this area I’m in #nottingham

• 
  Clodagh Beckham (@clodaghkeane) reported 25 minutes ago

  @EE what a disgrace!! Best customer service?? I don’t think so. Phone stolen and reported immediately to EE who FAILED TO BLOCK IT! Thieves put multiple Google Play purchases onto my account and despite speaking to SIX customer service agents, EE fail to resolve. Disgraceful!

• 
  Savy (@savy2127) reported 28 minutes ago

  @ee why are your signals so **** in Blackpool and Fleetwood. I’ve not been able to use my data coz of the signal