EE

EE Outage Report in West Bromwich, Sandwell, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in West Bromwich come from postal codes B70 and B71.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Bromwich, Sandwell, England 01/23/2026 18:20

January 23: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Sutton Coldfield, Oldbury, Rowley Regis, Walsall, Dudley, Bilston, Tipton, Willenhall, Kidderminster, Burntwood, Wolverhampton, Lichfield, West Bromwich and Brierley Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomSutton Coldfield Internet
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • Pingviners_n P. Angela Grant (@Pingviners_n) reported from Birmingham, England

    @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • hellomattwalker Matt (@hellomattwalker) reported from Birmingham, England

    Major issues with @EE today. Complete loss of signal, let alone data use.

  • RosieJ0 Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • UniqueJames James Houghton (@UniqueJames) reported from Birmingham, England

    @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Wednesfield, England

    @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

  • SirAndyDavies Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • haani_m1 Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • NormWolves1877 Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, England

    Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

  • Rob_Edwards90 Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • Rob_Edwards90 Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • richardpfranks Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • RxAbdalla1 Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • ShaneoTheBaggie Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamT09 Liam Thompson (@LiamT09) reported

    @EE need help with bt log in!

  • RobertGauld Robert Gauld (@RobertGauld) reported

    @EE Would love to but your checkout is broken! Getting a server error and endless spinner when submitting (in app, chrome and firefox).

  • furylust Theshineshineshy (@furylust) reported

    @DazStraughan @EE their service is totally unbelievable, and their charging is sky high, i have compared it with chinese network service, you know, in china the iphone 13 price is 2/3 of here, and the 5G network is almost free. however, in uk, they still supply 4G network, and 5G is diamond price

  • emmadotjpg emma📷 (@emmadotjpg) reported

    @EE pls I'm sorry I have such bad anxiety don't ridicule me xox

  • StaceyFriend16 Stacey Friend (@StaceyFriend16) reported

    Shout out to @EE, gave me a great deal on IPhone 13, better then my previous provider #o2 were offering me for the 12, despite having been a customer for 13 years.

  • MikeBlibBlythe Mike Blythe (@MikeBlibBlythe) reported

    @EE Sure. It was +44 1462 341325. He was trying to sell me the new iPhone and when I advised politely that I didn't want to give him info and that I felt it was a bit intrusive calling me as I'm not even a customer he advised that "legally we can do it" then hung up

  • gaydarke Gay Darke (@gaydarke) reported

    So @EE how DO we contact your customer service, as suggested by your totally unhelpful EE community advice forum?

  • bodgeit1 nigel (@bodgeit1) reported

    @EE and again no signal on my phone, keep telling you but nothing being done , I think I may look to break my contract as you can’t provide a service for me

  • PaulTay73102351 Paul Taylor (@PaulTay73102351) reported

    @ChaarleyEmily @EE Same thing has happened to me, however I’m still being charged! Been trying to cancel a contract since August but the customer service is shocking. Definitely put me off using them again in the future😡😡

  • karlmfisher Karl Fisher (@karlmfisher) reported

    Hello @EE I’m sure you’re aware of the issues in KT1 and surrounding areas but can’t see any tweets about the lack of signal and disruption this is causing? It’s been 2 days now and business are suffering, why the silence?