EE Outage Report in West Bromwich, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in West Bromwich come from postal codes B70 and B71.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Bromwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Kingswinford, Willenhall, Wolverhampton, Bilston, Wednesbury, Walsall, Sutton Coldfield, Dudley, Tipton, Oldbury, West Bromwich, Solihull, Lichfield and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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De3ze
(@De3ze) reported
from
Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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Lee CadwalladerAllan
(@leecadallan) reported
from
Burntwood, England
@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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Dan Jennings
(@DanJennings9) reported
from
Burntwood, England
@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David Morgan
(@morgs4mountains) reported
@EE And when I asked about this I was advised of the additional cost to be added to my contract. I know you're trying Andy, but until you reintroduce free roaming without the need to add packages I sense you're up against it. Thank you for the service EE have provided. Sad to go.
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Lord Chad Cracker of Byker 🇷🇺🪆
(@SanJoseIsAnAlly) reported
One shop visit, then customer service hanging up on me, then a second shop visit. I finally got given the grotty backstore charger for free. Cancelling my contract in 3 months @EE because that was awful service
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KC
(@shintengo) reported
@EE Unless you can get my day moved forward. No this isn't sorted. I will raise my formal complaint after my internet has been activated.
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Louise Kilner
(@MrsLouK) reported
Absolutely disgusting services received from @EE this morning if Georgia from Darlington is who you have representing your customer service team you need to rethink your training model the way she spoke to me was appalling
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Ian Chandler
(@IanChandler1990) reported
@EE The team didn't point it out but only mentioned the router will not do hair pinning, as explained in my email back(the picture) hair pinning will work but only if the other device is wifi. this was my testing I did to found this out. as to a fix to my issue nothing is happening
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Just me
(@leighnlee) reported
@EE is there issue broadband in Bridgend area it’s a joke it really is
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Bruce
(@Bruce83483212) reported
@EE My name is Bruce and for the past 21 years I have been a customer, I've never thought about going to another provider and the reason for this is the last 17 years Michelle from the Nottingham Victoria Centre has been an absolute saviour to me, as I am not tech savvy. (1)
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M H
(@Cycling_Matt75) reported
@EE Hi Dale. I’m not having much luck. I’ve been trying for the last 2 days to upgrade using the link from the EE App….which takes me to “Sorry this page doesn’t exist”. Not a great customer experience in truth
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Emily Atkins
(@bahallathegreat) reported
@EE Have to admit the service has got better in my area
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Natalie Wiltshire
(@Natalie91__xox) reported
@EE I’ve had no signal in my area for over three days now, is there something broken?