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EE Outage Report in West Bromwich, Sandwell, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in West Bromwich come from postal codes B71 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near West Bromwich, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Oldbury, Kidderminster, Wolverhampton, Wednesbury, Dudley, Lichfield, Smethwick, West Bromwich, Burntwood, Sutton Coldfield, Kingswinford, Willenhall, and Bilston.

CityProblem TypeReport Time
Birmingham Total Blackout 13 hours ago
Birmingham Total Blackout 18 hours ago
Walsall Internet 23 hours ago
Birmingham Total Blackout 23 hours ago
Oldbury Wi-fi 1 day ago
Birmingham Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • tiablake__
    T I A B L A K E (@tiablake__) reported from Solihull, England

    Why is my data not working @EE

  • dinglette1972
    Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England

    @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

  • spoonaah
    alex spooner (@spoonaah) reported from Birmingham, England

    @EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve

  • dodge109
    rob jones (@dodge109) reported from Wolverhampton, England

    @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

  • Jeanybabesb
    j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • KheraDesigns
    Dip singh (@KheraDesigns) reported from Solihull, England

    EE is an absolute joke coming. They have promised me on 4 occasions that they will call me back to resolve an issue and they haven’t. 1 minute before the end of his shift I receive this text message.... absolute JOKE @ee @eecustomerservice

  • therealGDJ
    Garath Williams (@therealGDJ) reported from Solihull, England

    @EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.

  • Jaysixtinine
    Heisenberg (@Jaysixtinine) reported from Birmingham, England

    I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off

  • stourdave
    Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • kwn_photouk
    Karl W Newton Photography (@kwn_photouk) reported from Birmingham, England

    @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

  • francoissouyri
    François Souyri (@francoissouyri) reported from Birmingham, England

    @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

  • distantshipsmok
    sammie (@distantshipsmok) reported from Birmingham, England

    @EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)

  • Claytoncast
    Paul Clayton (@Claytoncast) reported from Birmingham, England

    Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband

  • distantshipsmok
    sammie (@distantshipsmok) reported from Birmingham, England

    @EE The SIM won't work in it, but the SIM works in my old phone. It registers that the SIM card is in, but it says Emergency Calls Only. The handset hasn't been blacklisted - that was checked at an EE store and by tech support. I took the contract out last Thursday online. (1/2)

  • pgw1
    Paul Williams🦁 (@pgw1) reported from Birmingham, England

    @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

  • idl3wis
    Iain Lewis (@idl3wis) reported from Wolverhampton, England

    @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

  • Jaysixtinine
    Heisenberg (@Jaysixtinine) reported from Birmingham, England

    I will be changing my network today because @ThreeUK are a load of shit woke up today with no service now it says 3G and no internet connection @EE here I come @ThreeUK go **** your self

  • ReissOmari
    Gordé (@ReissOmari) reported from Birmingham, England

    alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

  • andygorton63
    gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • licklemouse
    Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FC360D
    Full Circle (@FC360D) reported

    @EE I turned my voicemail off earlier as a friend said they were having a issue leaving me a message but now I am unable to enable it again and get a sms back saying I don't have voicemail on my phone but I do. Any idea whats wrong?

  • bbtents
    Ruth Hamer (@bbtents) reported

    @EE pls can someone help me track an order that’s been returned by DPD? we never received an order number either... 🤔 thanks

  • normoperson
    Hannah (@normoperson) reported

    @EE No thanks the signal is crap round by me

  • AshronDesigns
    Ashron Designs (@AshronDesigns) reported

    @EE how can I still only have 1 bar of signal??

  • RagsToni
    Toni & Mochi Rags 💙 (@RagsToni) reported

    @EE Its our broadband, it was down most of Saturday, was fine yesterday and gone again today

  • alexwillis_x
    alex🌸 (@alexwillis_x) reported

    @EE why can I only pick up 3G or nothing at all in cardiff today?? Is there an issue

  • CarlCharles
    Carl Charlesworth (@CarlCharles) reported

    @EE I spent hours over the phone trying to get help. Unfortunately your careless staff simply said, there’s nothing we can do

  • adam_r_walker
    Adam Walker 🏳️‍🌈 (@adam_r_walker) reported

    @EE Thanks for that. I usually get great costumer service but must’ve just been an off day. I’m going to wait a little bit longer until a standard upgrade is available.

  • hmallettuk
    Hywel Mallett (@hmallettuk) reported

    Don’t like to call companies out in public, but @Plusnet and @EE are both providing a ****** service today. About 1 Mbps bandwidth combined between them, and for only £150 per month. 🤬

  • Mc_Heckin_Duff
    Phil McDuff 📕⁷ (@Mc_Heckin_Duff) reported

    @BeffernieBlack @EE @Hermesparcels I just don't know how they can be so consistently bad. It's literally "you had one job."