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EE Outage Report in West Bromwich, Sandwell, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in West Bromwich come from postal codes B71 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near West Bromwich, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Oldbury, Kidderminster, Wolverhampton, Wednesbury, Dudley, Lichfield, Smethwick, West Bromwich, Burntwood, Sutton Coldfield, Kingswinford, Willenhall, and Bilston.

CityProblem TypeReport Time
Birmingham Total Blackout 4 hours ago
Walsall Internet 9 hours ago
Birmingham Total Blackout 9 hours ago
Oldbury Wi-fi 10 hours ago
Birmingham Internet 13 hours ago
Birmingham Total Blackout 24 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • jedibikrt76
    jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • lovingit2015
    𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • Hitendra70
    Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • donnak2002
    Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • TheDivineFrog
    Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • benavfcfranklin
    Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • psphotography79
    PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • carpe_dm_uk
    carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • daveharte
    Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • jordanladley
    Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • leecadallan
    Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • DanJennings9
    Dan Jennings (@DanJennings9) reported from Burntwood, England

    @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

  • relleypaul
    RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • Jarrook
    Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • De3ze
    De3ze (@De3ze) reported from Solihull, England

    @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

  • DrYazzzz
    ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rockchick1317
    Annette Higgs (@rockchick1317) reported

    @EE Why is my signal so rubbish? Won’t be staying with you after my contract runs out

  • banhampants
    Paul Banham (@banhampants) reported

    @EE want to complain about your mobile signal from Colchester to Liverpool Street station, London. Never had any issues until the last couple of months now contstant slow buffering all the time. Mobile signal shows as full 4g most of the time and it just doesn't work!!!!!!!

  • jadesafterglow
    han (@jadesafterglow) reported

    @Lionesses @EE bro anyone else’s link not working how do i fix that

  • HurstAnnemarie
    indiana68 (@HurstAnnemarie) reported

    @EE absolutely horrible new advert with the slithering snake…

  • mhh02
    james (@mhh02) reported

    @EE I told the man on the phone the deal I wanted to take but he said I give you more data that I didn’t need but it going to be twice as much than the deal I asked for, I told him what I wanted but if I haven’t manage to get into my account I would never have known,

  • LillisKaty
    Katy Lillis (@LillisKaty) reported

    @EE I did reply to you. Waiting to hear about my complaint. A ‘Natalie’ from your contact centre was due to call me today. Still waiting …..getting more annoyed with EE

  • blacksheepali
    Alison Hopkins (@blacksheepali) reported

    @EE No not going to call again to have the phone put down on me

  • Ellen_Renner
    Ellen Renner (@Ellen_Renner) reported

    @EE Dear EE: No mobile service for a week in our area. What's the problem and when will we have signal again? CA17 post code.

  • yvonnehamilton0
    Yvonne Hamilton (@yvonnehamilton0) reported

    @EE I am very disappointed with you. Ordered an upgrade and new phone and you have delivered a reconditioned one. Seal broken. When I contacted you by phone to sort this out so unhelpful and told me I have to ring another number and will only discuss this once you receive back.

  • usmansikander_1
    Usman Sikander (@usmansikander_1) reported from Bristol, England

    Hi @EE, the reception is very poor for sometime now. I remember there was a planned maintenance going on, how long more until it gets sorted out?