EE

EE Outage Report in West Bromwich, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Bromwich, Sandwell, England 04/24/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (27%)

    Phone (27%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Dudley, Solihull, Burntwood, Wolverhampton, Tipton and Walsall.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • dean_kavanagh Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • Pattimwr Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    @DeanBryan_ @EE Bun voda, they're the worst

  • ZachariahED Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

  • conrad_noble Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • originalstevieb Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • cazman3011 caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

  • ForbesProducer Forbes Coleman (@ForbesProducer) reported from Birmingham, England

    @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

  • deb_fitzgerald deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England

    @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • LiamM_D Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • upsiedasie upsie daisie (@upsiedasie) reported from Birmingham, England

    @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

  • APG1959 Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PaddyMoretti B.P. Crawfordetti🍀🐺🍕 (@PaddyMoretti) reported

    @EE absurd three calls all over ½hour, only alling because a PUK code won't work. Transferred the last of 3 accounts from BT to you. Looks like a double bill in these times if you won't fix it.

  • Hexxeh Liam McLoughlin (@Hexxeh) reported

    @EE do you know if 5G roaming is a setting that has to be enabled? My EE data PAYG SIM for my iPad is getting great 5G, but my PAYM Pixel 6 Pro has very poor 4G, both in the same location.

  • liz_htafc Liz Hudds (@liz_htafc) reported

    @EE @Jen05071948 My grandma is having the same issue, do we need to do anything with her phone or will this be something that sorts itself out? thanks

  • languageslouise Languages Louise (@languageslouise) reported

    @nick_ahmed @EE @O2 oh... that's such a shame. I have never had problems with EE customer service but the prices are going through the roof 😳

  • LumphinnansBC The Fifer (@LumphinnansBC) reported

    @EE is there an issue with signal in Glenrothes Fife, KY6 area? Three EE phones with no signal in my house

  • angelaireland angelaireland (@angelaireland) reported

    @EE new customer here. On hold 25 minutes and counting. Not a good start. You haven’t transferred my old number !!!!!!!

  • mauricerkelly Maurice Kelly (@mauricerkelly) reported

    Me: I’ll buy an @EE SIM to see what the network is like at the new house, and maybe move 4 accounts over to them if it’s good. @EE: Nah mate, our ****’s so broken we can’t let you top up. Also we’re not available to help.

  • whitekallum Kallum White (@whitekallum) reported

    @Hortoninho @EE Thought they’d replied because of the notification then🙃 yeah they’re crap

  • ace110uk A. Abedi (@ace110uk) reported

    @EE 👎🏻 17 years being a loyal customer only to be messed about from your customer services for a week and not providing professional service. Really dissatisfied and disappointed. Goodbye from 3 customers as we will be moving to @VodafoneUK 👍🏻 who understood our need and actioned

  • Trizzle21 angelo (@Trizzle21) reported

    @Andrewj7770 @EE all the higher storage pro max especially, I preordered my 1tb pro max on release day and that **** is delayed till October