EE Outage Report in West Bromwich, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in West Bromwich come from postal codes B70 and B71.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Bromwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
 
Live Outage Map Near West Bromwich, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Tipton, Oldbury, Smethwick, Halesowen, Walsall, Solihull, Kingswinford, Dudley, Sutton Coldfield, Wednesbury and Burntwood.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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ryan holyhead 
    (@theorbsta) reported 
    
        from
            Walsall Wood, England
    
@EE I cannot gift data to my daughter through the app or my online account. Help please
 - 
                
Jordan Ladley 
    (@jordanladley) reported 
    
        from
            Solihull, England
    
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
 - 
                
Bukky Kelani 
    (@kelaniebookie) reported 
    
        from
            Birmingham, England
    
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
 - 
                
Brenden 
    (@Breny85) reported 
    
        from
            Birmingham, England
    
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
 - 
                
Dave Harte 
    (@daveharte) reported 
    
        from
            Birmingham, England
    
@EE All sorted now via a phone call. No problem.
 - 
                
nicole 
    (@nicole118nicole) reported 
    
        from
            Birmingham, England
    
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
 - 
                
....Yaz 
    (@DrYazzzz) reported 
    
        from
            Birmingham, England
    
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
 - 
                
ryan holyhead 
    (@theorbsta) reported 
    
        from
            Walsall Wood, England
    
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
 - 
                
Mademoiselle LeVell Comedy 
    (@M_elleLeVell) reported 
    
        from
            Birmingham, England
    
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
 - 
                
PeteSloanPhotography 
    (@psphotography79) reported 
    
        from
            Birmingham, England
    
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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carpe_dm_uk 
    (@carpe_dm_uk) reported 
    
        from
            Birmingham, England
    
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
 - 
                
jedibiker 
    (@jedibikrt76) reported 
    
        from
            Birmingham, England
    
@EE why always is my signal so low? Two bars out 4? All the time
 - 
                
Hitendra 
    (@Hitendra70) reported 
    
        from
            West Bromwich, England
    
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
 - 
                
linda young 
    (@bluenoze63) reported 
    
        from
            Lichfield, England
    
@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone
 - 
                
ARCF 
    (@AlumRockCF) reported 
    
        from
            Birmingham, England
    
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
 - 
                
Ian Cruise #StayHomeSaveLives 
    (@iancruise1972) reported 
    
        from
            Birmingham, England
    
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
 - 
                
Neil Waters 
    (@muddy7617) reported 
    
        from
            Solihull, England
    
@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
 - 
                
RELLEY. 
    (@relleypaul) reported 
    
        from
            Birmingham, England
    
Will @EE ever fix their app.
 - 
                
Jody 
    (@Jarrook) reported 
    
        from
            Wolverhampton, England
    
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
 - 
                
nicole 
    (@nicole118nicole) reported 
    
        from
            Birmingham, England
    
@EE I’m still having issues, can’t log into my account
 
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tanith Din 
    (@tanith76) reported 
@EE I’m on holiday in the Netherlands and my package has not renewed. I have enough money in my account and even topped up again to see if it would help. Help please…
 - 
            
stevie 
    (@stevie2612) reported 
@EE why has my wife lost all her allowances on her payg account? Plenty of credit to cover renewal, but account is saying she's used all her mins, txts and data, which is garbage. An explanation and getting the issue resolved would be nice.
 - 
            
Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮 
    (@Nickpurn300) reported 
@EE HI EE. WOULD IT BE CLASSED AS GOOD CUSTOMER SERVICE TO IGNORE A QUESTION FROM A PAYING CUSTOMER, OR IS IT A CASE OF IGNORE AND HOPE THEY'LL GO AWAY.
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Dale Watts 
    (@Extinguisherman) reported 
@AshScrivens @EE @O2 No go read trust pilot reviews! Neteigk is bad, customer service is horrendous
 - 
            
shaun 
    (@secure87) reported 
@EE as a long term customer I am left frustrated to know you guys can sit in your office and make a sumptions which cause more distress. A victim of a crime where the @metpoliceuk is involved yet @EE you have place me in debt base on a LIE telling me ITS MY SIGNATURE!
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sarah smith 
    (@sehsmiffy) reported 
What is going on with ee ?! Pay monthly sim only - data not working ?! @EE ?!
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it's my name not yours 
    (@sarloe1306) reported 
@EE are you joining other ISP next week on offering lower tariffs for customers on benefits and low incomes? Dwp are involved in this nationwide support is EE???
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Jamie Shaw 
    (@jamie_shaw) reported 
@EE Your new iPhone app doesn't remember the selected product/account. My account has both my wife and I as "products" but keeps reverting to her details on reopen despite selecting myself previously. Can you fix please – it should remember the previously selected product.
 - 
            
Neil Webb 
    (@webbybloke) reported 
@EE Hello Sarah. My comment was based on being a customer of Plusnet, who use your network. I spent years on and off telling EE the signal in Hoylake is unusable, but told system tells you all is OK. Just need someone to go to Hoylake and drive down north parade. No signal.
 - 
            
James Warburton 
    (@wrexhamexile71) reported 
@EE please can you tell me why I have little to no signal in LS23 postcode. Sent from on top of a set of ladders..