EE outages and service status in West Bromwich, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Bromwich, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Solihull, Sutton Coldfield, and West Bromwich.

City	Problem Type	Report Time
Birmingham	Internet	17 hours ago
Birmingham	E-mail	3 days ago
Birmingham	Internet	4 days ago
Wolverhampton	Phone	4 days ago
Birmingham	E-mail	4 days ago
Birmingham	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  nicole (@nicole118nicole) reported 3 minutes ago from Birmingham, England

  @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 5 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  Dean Kavanagh (@dean_kavanagh) reported 5 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 7 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  Dip singh (@dip974) reported 13 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  caroline palmer (@cazman3011) reported 14 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  Dan Harris (@dan04harris) reported 16 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Liam H (@LiamHBCFC) reported 22 minutes ago from Birmingham, England

  @EE is down in Birmingham phone lines down

• 
  King Of Ink Land ® (@king_body_art) reported 23 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  James Larner (@james_larner) reported 24 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Andy L. (@Andy_Lane_) reported 26 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  Dave Roney (@bigdavehotrod77) reported 31 minutes ago from Birmingham, England

  @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

• 
  Haani İYİ (@haani_m1) reported 33 minutes ago from Birmingham, England

  @EE what’s with no service how do i have no signal or service without WiFi

• 
  Liam M-D (@LiamM_D) reported 37 minutes ago from Aldridge, England

  @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

• 
  Hitendra (@Hitendra70) reported 40 minutes ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  Forbes Coleman (@ForbesProducer) reported 42 minutes ago from Birmingham, England

  @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

• 
  ryan holyhead (@theorbsta) reported 43 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 53 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 57 minutes ago from Birmingham, England

  @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

• 
  Matt (@hellomattwalker) reported 59 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Gray (@Monetization26) reported 2 minutes ago

  @EE I have just spent another 1hr 30mins on the phone when the phones been put down, this is and utterdisgrace. I will not spend my life on the phone to EE, I want a senior manager to ring me!!

• 
  Martin Elliker (@MartinElliker) reported 3 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  K🐧🤘🌻🌱🏊‍♀️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@purplepenguin81) reported 5 minutes ago

  Is it normal for @EE staff to knock on doors at 730pm and ask if u are a ee broadband customer and that work will be carried out over the next 3 weeks? We are not EE customers. Wouldn't have she had known this. Shouldn't we get a leaflet saying our broadband may get affected?

• 
  G E E T U P 💪🏼 (@dalli_72) reported 9 minutes ago

  @EE please help guys I have only a E sim device and my eSIM has deleted 😭😭😭😭 can’t access my phone or emails unless have WiFi and don’t have it in my work place where I am

• 
  Mark Davison (@MarkDavisonUK) reported 10 minutes ago

  @KevlarBrock @EE @Plusnet Sky are relatively good for pricing right now, however they also operate on the Openreach lines so if it’s an Openreach issue it might be a recurring thing - Starlink is a good shout or the 5G routers

• 
  Kev (@KevlarBrock) reported 11 minutes ago

  @MarkDavisonUK @EE @Plusnet BTO say everything is good at their end. But then again EE said that too. I’d hate to leave EE to find the same issue (which would suggest BTO)

• 
  Kev (@KevlarBrock) reported 12 minutes ago

  Less than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻

• 
  Johno (@Johno_nufc) reported 12 minutes ago

  @EE not sure what’s going on with the service lately but it’s been very poor for me. In my local area and currently down in the Kent. Can’t even get logged onto my ee account ridiculous!

• 
  Greg (@Peter_Gregory_H) reported 12 minutes ago

  @EE I’m waiting for someone to call me. I wrote ASSIST in a text message 30 minutes ago. EE is on the ball when you want my money. Silence when I need to speak to a real person for help.

• 
  fatish (@fordtastic101) reported 16 minutes ago

  @EE You sent me the general number that takes ages before I get to speak to someone.....to discuss a complaint about how bad the service is at EE? You really are trying hard. Great effort.