EE Outage Report in West Bromwich, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in West Bromwich come from postal codes B71.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Solihull, Lichfield, Cannock, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Walsall, Rowley Regis and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Oldbury |
Phone | |
| Birmingham |
Total Blackout | |
| West Bromwich |
Total Blackout | |
| West Bromwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
-
Stevie B
(@originalstevieb) reported
from
Cheslyn Hay, England
@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
-
Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
-
jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
-
Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
-
Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
-
Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
-
deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
-
Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
-
Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
-
Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
-
James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
-
Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
-
C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
-
Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
-
Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
-
Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
-
C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
-
Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
-
Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
-
upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Liam Thompson
(@LiamT09) reported
@EE need help with bt log in!
-
Bruno Belcastro
(@argen) reported
from
Camden Town, England
@nikolajht @EE Hey, did you manage to fix it?
-
Russell Carty
(@russcarty) reported
@EE Hi Megan, yes have followed your suggested steps online and have called your support like. I have been told to call @Apple and then they said it was a network issue and to call @EE back. I am sure it’s a software issue as the phone is working fine and I have full 4G connection.
-
Paul Taylor
(@PaulTay73102351) reported
@ChaarleyEmily @EE Same thing has happened to me, however I’m still being charged! Been trying to cancel a contract since August but the customer service is shocking. Definitely put me off using them again in the future😡😡
-
Froth
(@thefrothofdays) reported
@EE why your technical support is unable to explain why I have no signal almost every month? It's started over 1 year ago and it last several days every few months. I asked for a compensation for not received services. It was rejected...
-
Tom M Maloney
(@TomMaloney89) reported
New mobile contract last week, it included BT sport but you never sent me a code. Called 3 times after getting fed up of waiting the first 2. Got through and they sent a text to activate it. Unfortunately it hasn't done that. Just waited another 25 minutes, fed up. Call me @EE
-
Benjo
(@mydogskip) reported
@RogueOneIsh @EE There is a serious problem when Coventry has sorted a problem.
-
ItsNatashaCharlotte
(@ItsNatashaC) reported
@EE Do we know when broadband is going to be back up in the CH61 area? It's been down all day.
-
Dalriada
(@Mark__Eadie) reported
Coverage by @ee in eastern Germany continues to be shockingly bad, day in day out. Don’t even THINK about going for EE if you travel extensively: their data coverage is dreadful.
-
Dalriada
(@Mark__Eadie) reported
Tell you @ee, if I could cancel my contract I’d do it in a heartbeat. Absolutely hopeless. Useless across Africa, useless across Europe. Your woeful data coverage has left me unable to use the German covid check-in app Luca three times today, can’t access train times, etc