EE Outage Report in West Bromwich, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in West Bromwich come from postal codes B71 and B70.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Sutton Coldfield, Oldbury, Tipton, Wolverhampton, Smethwick, Walsall, Dudley, West Bromwich, Cannock, Solihull, Halesowen, Brierley Hill and Burntwood.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Sutton Coldfield |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Oldbury |
Internet | |
| Tipton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Stevie B
(@originalstevieb) reported
from
Cheslyn Hay, England
@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Lee CadwalladerAllan
(@leecadallan) reported
from
Burntwood, England
@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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De3ze
(@De3ze) reported
from
Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Darran
(@Neurotypecast) reported
@EE I appreciate you aren't in a position to help further and are just acting as a focal point for my frustration. The avenues suggested have merely confirmed there is a problem in the area. No timescales, just the same promise that the problem will be fixed. It has not been.
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Reenee
(@Reenee125) reported
@EE hi there just noticed I’m only getting 3G never had that issue before - are there any problems in Chelmsford area ?
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Darran
(@Neurotypecast) reported
@EE I suppose I was hoping for something like "Yeah, a meteor hit the junction box and a commune of rats have gained sentience. They're preventing our engineers from getting a good look at it", something I can say "fair enough, I can wait" to or look forward to some defined fix date.
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Okan Oz
(@MrOzFitness) reported
@EE Exactly, this is the problem! You try according to phone and plan price. Sometimes customer loyalty is more important!
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Ryan Anderson
(@ryanstanley22) reported
@EE You always come back with how it can be used with another ee sim so actually do some research and find out if anyone actually has two sims from the same network. Put a poll on your Twitter to see if anyone has 2 sims on ee or 2 sims on separate networks
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Human-PracticalTherapy
(@stevebrinda66) reported
@EE signal on iPhone 12 has got worse over few days at LS154EF. Fluctuates between 1 and 0 bars.
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Darran
(@Neurotypecast) reported
@EE As it is clearly a problem external to my home, I am forever pointed towards network checkers and being told a fault has been found in the area, which seems to be recurrent. All I want is the service I am paying for and this has been going on for weeks now.
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Blith Draphlith
(@draphlith) reported
@EE Hi @EE I just started my 160GB data new sim only account but it’s showing 80GB in my usage (now s#down to 76) is there a reason for this ?
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Yummy
(@abass99) reported
@EE quite disappointed at the customer service being received, was on call for about an hour thirty mins yesterday with no resolution in place ..I was advised that I would receive a call today to offer a resolution on the issue but still none in sight...called again this morning
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Darran
(@Neurotypecast) reported
@EE The issue here is that on your own network checking service these issues/faults are already documented and allegedly resolved. As I have previously stated. You (EE) are flagging up the problems, they are just persistent leaving me with a weekly average speed of 1mb/s.