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EE Outage Report in West Bromwich, Sandwell, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in West Bromwich come from postal codes B71 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near West Bromwich, England

The most recent EE outage reports came from the following cities: Solihull, Oldbury, West Bromwich, Birmingham, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Lichfield, Smethwick, Burntwood, Sutton Coldfield, Kingswinford, and Willenhall.

CityProblem TypeReport Time
Solihull Wi-fi 47 minutes ago
Oldbury Wi-fi 7 hours ago
West Bromwich Internet 9 hours ago
Birmingham Internet 12 hours ago
Birmingham Total Blackout 1 day ago
Birmingham Total Blackout 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • jordanladley
    Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • donnak2002
    Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • relleypaul
    RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • M_elleLeVell
    Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • iancruise1972
    Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • Jarrook
    Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • daveharte
    Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • TheDivineFrog
    Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • DrYazzzz
    ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • carpe_dm_uk
    carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • psphotography79
    PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • DanJennings9
    Dan Jennings (@DanJennings9) reported from Burntwood, England

    @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • Hitendra70
    Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • jedibikrt76
    jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • bluenoze63
    linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Lucasisthename
    Claire Lucas (@Lucasisthename) reported

    @EE what the hell is going on with your network. Every phone in my house is cutting out mid phone call. I’ve called you 3 times then it cuts out but no one is calling me back!!!

  • patxi_hastoy
    Patxi Hastoy (@patxi_hastoy) reported

    @amygm87 @EE Why is that such a recurring issue! Same for me this morning. I'll try other browser.

  • the_silver_swan
    Sarah Whiteley (@the_silver_swan) reported

    @EE WiFi isn’t working!!! Is there any issues with it please?

  • Clair_S78
    Clair_S78 (@Clair_S78) reported

    @EE is there issues with the app? Mines keeps crashing after I log on.

  • mathewprice89
    Mathew Price (@mathewprice89) reported

    @EE hi there, I can't log in to the app or website to view my bill. Help please

  • HarrierGR3
    Gareth Watcham (@HarrierGR3) reported

    @EE @93ColSanders Is there a reason you keep acting surprised customers tweet they can't log in, then generically asking everyone to DM their details like its a singular event - when hundreds of customers are tweeting you with the same problem? Maybe just globally fix the issue?

  • drneilstanley
    Dr Neil Stanley (@drneilstanley) reported

    @EE You might find it easier to help me if it was possible for me to log in to your completely unresponsive small business website. what is the problem?

  • azherashraf1999
    romeo (@azherashraf1999) reported

    @dantheman19970 @EE It’s taken Ee 3 years to fix my signal can’t fault them customers service outstanding each time I’ve called. Better than any other network

  • ERPPartners
    ERP Partners (@ERPPartners) reported

    @EE Do you have an issue with you client log ins today as I cannot access our account online?

  • vishalmakhija
    vishalmakhija (@vishalmakhija) reported

    @EE Please can you advise on the status of phone network in BR5 area? Been a very frustrating morning as keep getting booted off work conference calls with the network constantly dropping ☹ #nosignal