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EE Outage Report in West Bromwich, Sandwell, England

Why is my EE service not working?

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The latest reports from users having issues in West Bromwich come from postal codes B71 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near West Bromwich, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Oldbury, Wolverhampton, Wednesbury, Dudley, Lichfield, Smethwick, West Bromwich, Burntwood, Sutton Coldfield, Kingswinford, Willenhall, Bilston, and Tipton.

CityProblem TypeReport Time
Birmingham Internet 10 hours ago
Birmingham Total Blackout 1 day ago
Birmingham Wi-fi 1 day ago
Birmingham Total Blackout 1 day ago
Birmingham Total Blackout 2 days ago
Birmingham Total Blackout 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • leehunt4
    lee hunt (@leehunt4) reported from West Bromwich, England

    @EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on

  • fashionenth
    Eunice Abe (@fashionenth) reported from Birmingham, England

    Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡

  • HarrisonKieran
    Kieran (@HarrisonKieran) reported from Birmingham, England

    So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.

  • rachelg2711
    Rachel Graham (@rachelg2711) reported from Birmingham, England

    @EE I’ve been with EE for many many years pay monthly (never missed a payment ect) and I’ve upgraded and they’ve said I have to pay a security deposit for line rental along with my bill... I’m so confused what this is for...

  • Mr_neil_c
    Neil (@Mr_neil_c) reported from Dudley, England

    @ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!

  • TROYBLVD
    (@TROYBLVD) reported from Birmingham, England

    @EE IVE BEEN IN UR STORE 45 MINS NOW ADVISOR TRYING TO FIX MY GALAXY WATCH IT SHOULDNT TAKE THIS LONG WOULD RATHER A REFUND CUSTOMER SERVICE HAVE TOLD ME ITS BEING INVESTIGATED I HAVENT GOT TIME FOR U TO INVESTIGATE IT JUST TAKE THE WATCH BACK WASTING MY TIME IN HERE SORT IT OUT

  • JasonWa30721137
    Jason Watts (@JasonWa30721137) reported from Birmingham, England

    @EE full strength 4g signal at B5 7QU and no bandwidth at all. Come on EE. Put 50p in the meter. We’re paying enough for the data! #ripoff

  • HarrisonKieran
    Kieran (@HarrisonKieran) reported from Birmingham, England

    @EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.

  • TROYBLVD
    (@TROYBLVD) reported from Birmingham, England

    @EE I DONT WANT IT REPAIRED I WANT MY MONEY BACK IVE NOT BROKEN IT LTE SERVICE NOT WORKING

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling

  • InfamousSuk
    Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    @EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff

  • yogapuff67
    🍸Lisa Pearson🍸 (@yogapuff67) reported from Birmingham, England

    @EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.

  • DeanPeasley
    Deano (@DeanPeasley) reported from Dudley, England

    When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G

  • InfamousSuk
    Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

  • jfrncs_
    John Francis (@jfrncs_) reported from Birmingham, England

    Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE

  • leehunt4
    lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt

  • MagsWinthrop
    Mags Winthrop (@MagsWinthrop) reported from Dudley, England

    @PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.

  • TROYBLVD
    (@TROYBLVD) reported from Birmingham, England

    @EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME

  • distantshipsmok
    sammie (@distantshipsmok) reported from Birmingham, England

    @EE The SIM won't work in it, but the SIM works in my old phone. It registers that the SIM card is in, but it says Emergency Calls Only. The handset hasn't been blacklisted - that was checked at an EE store and by tech support. I took the contract out last Thursday online. (1/2)

  • jfrncs_
    John Francis (@jfrncs_) reported from Birmingham, England

    My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TFishcheese
    Terence Fishcheese (@TFishcheese) reported

    @ItsJamesPowers @EE @SamsungUK How did all this start? Sorry to hear you are going through all this trouble

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported

    @EE I’m not going to another provider. I just want to cancel. I don’t want to sit on a queue for an hour to cancel. This is something that ought to be possible online.

  • NCC_17fOrmula1
    ZX Geoff Owen (@NCC_17fOrmula1) reported

    @woodmally1979 @geogramblings @EE Not making excuses for them but I used to work for them. That looks like a standard boiler-plate letter that would be sent out to anyone, otherwise you'd have been address Dear (name). I agree though that 'Dear Customer' would be better now.

  • ChrisWall85
    Chris Wall 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ChrisWall85) reported

    @EE hey I've noticed my mobile internet these last few days has been quite poor. Any known issues?

  • TFishcheese
    Terence Fishcheese (@TFishcheese) reported

    @ItsJamesPowers @EE @SamsungUK Sounds like it’s broken. I’m surprised they won’t give you a replacement. Bad form. How long have you had the phone?

  • anthonyjcook
    anthony (@anthonyjcook) reported

    @EE your BT sport app for smart tvs has to be one of the worst apps out there, absolute garbage.

  • jhd_____
    jasmine (@jhd_____) reported

    @EE Is it possible to gift data to another EE customer?

  • Pollski81
    Polly Gordon (@Pollski81) reported

    @EE are your services down. WiFi in my house has been down all day.

  • _nicks_tweets
    Nick (@_nicks_tweets) reported

    @EE what is going on Oxford St? I remember signal being 💩 last time I was here (about 3 months ago) so what’s the deal?? No internet at all!!!

  • NataliaJade__
    Natalia Chapman (@NataliaJade__) reported

    @EE Sorry didn't reply, yes sorted it was an issue my end after someone took money from my account so at the time was just wondering if could have still paid via bank giro at the back of bill. But thank you!