EE outages and service status in West Bromwich, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Bromwich, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Solihull, Oldbury, Kidderminster, Wednesbury, Dudley, Lichfield, Smethwick, Burntwood, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Wi-fi	11 hours ago
Birmingham	Internet	16 hours ago
Walsall	Phone	2 days ago
Birmingham	Phone	2 days ago
Wolverhampton	Wi-fi	2 days ago
West Bromwich	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Dean Kavanagh (@dean_kavanagh) reported 3 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  Dip singh (@dip974) reported 8 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  Karl W Newton Photography (@kwn_photouk) reported 21 minutes ago from Birmingham, England

  @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

• 
  C5 (@OoRITE_C4) reported 22 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  j7b7 (@Jeanybabesb) reported 22 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 23 minutes ago from Wednesfield, England

  @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

• 
  Hitendra (@Hitendra70) reported 25 minutes ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  PeteSloanPhotography (@psphotography79) reported 25 minutes ago from Birmingham, England

  @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

• 
  jay (@jayedwards96) reported 28 minutes ago from Birmingham, England

  @EE why is my connection being so slow tonight?

• 
  Jean Thierry (@MutliRaceMan) reported 30 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  Zac Davies (@ZachariahED) reported 39 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Neil Waters (@muddy7617) reported 39 minutes ago from Solihull, England

  @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

• 
  ukb00tlegs (@ukb00tlegs) reported 40 minutes ago from Birmingham, England

  @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

• 
  upsie daisie (@upsiedasie) reported 42 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  Darren Y (Ginger and Nuts) (@gingerandnuts) reported 43 minutes ago from Walsall Wood, England

  @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

• 
  Gordé (@ReissOmari) reported 48 minutes ago from Birmingham, England

  alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

• 
  Garath Williams (@therealGDJ) reported 51 minutes ago from Solihull, England

  @EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 51 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  deb fitzgerald (@deb_fitzgerald) reported 56 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  James Larner (@james_larner) reported 58 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 5 minutes ago

  @EE Still no call from tech support!!

• 
  TankMatt and 452 other people (@tank_matt) reported 8 minutes ago

  @EE That’s the issue I can’t call and your contacts dont work

• 
  Rachel Bridge (@rachelbbridge) reported 8 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

• 
  Steveo (@SteveA39845825) reported 11 minutes ago

  @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????

• 
  Me (@shawtty64) reported 16 minutes ago

  @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !

• 
  Maria Zelenova (@maria__zelenova) reported 17 minutes ago

  Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

• 
  Micky Jones (@MickyJones_) reported 19 minutes ago

  @SteveA39845825 @EE We don't you apologise for the app being down or at least admit you're having problems with the app

• 
  Steveo (@SteveA39845825) reported 20 minutes ago

  @EE Have phoned no. supplied. I just want to report App is not working, despite re installing. The menu system to report an issue with the app seems to be non existent!

• 
  Julie F (@jvfisher59) reported 21 minutes ago

  @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

• 
  ⚫️ ElleQat (@BaroqueChic) reported 23 minutes ago

  @EE I’m unable to use telephone contact. Don’t you offer any other access support for disabled customers?