EE Outage in Dudley, England

@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

@dinglette1972 @EE **** em off go with someone else 👍

@94JattSandhu @EE I got “help” if you want to call it that today called 8 in the morning finished at 9! Hour of my life

@EE That would be nice but as a loyal customer for god knows how many years I'd have to pay myself out of my contract with you first to take advantage

@2004Sophia @EE Don’t we all. But they don’t want to help.

@EE if I came to you as a new Customer for my Home Broadband I would be better off by £15.00 What is it with company’s that do not watch after loyal customers?21 years first wanadoo then Freeserve they where taken over by Orange and then EE #notgoodenough

@EE BT51 5UY broadband and network coverage is just awful, home working and social surfing / connecting is a major challenge. Lovely agents who must be fed up telling me we can't get fibre and we have too many devices connecting 🤔🤔🤔 #whosehouseisanydifferent

@f0reverkatycat @O2 @EE Same!!! Never had a problem but these past couple of months have been rubbish!! I’m £50ish I think! Not good enough for the amount we’re paying! Yeah EE seem good!!! I’m very tempted!!!

@EE hi. I added amazon prime as my swappable last week on a upgrade contract. I already had it active but it’s yet to reactivate after I selected it again through the app. How do I fix?

@ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?

@EE i am getting calls for another customer, also getting their bank updates, on a payg sim i have had for 2 weeks, also cannot register phone number as it says its registered to another account....

@EE Signal has been very poor recently, hard to shell out more money when the current service isn’t upto scratch