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EE outages and service status in Dudley, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Dudley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jun 13, 7:30 PM GMT+1.
  • 63% Internet (63%)
  • 16% Phone (16%)
  • 9% Total Blackout (9%)
  • 9% Wi-fi (9%)
  • 3% E-mail (3%)

The latest reports from users having issues in Dudley come from postal codes DY2 and DY3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at EE

EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dudley, England

The most recent EE outage reports came from the following cities: Birmingham, Dudley, Wednesbury, Walsall, Wolverhampton, Willenhall, Oldbury, West Bromwich, and Bromsgrove.

CityProblem TypeReport Time
Birmingham Internet 23 hours ago
Dudley Internet 1 day ago
Wednesbury Internet 4 days ago
Walsall Internet 4 days ago
Dudley Phone 4 days ago
Wolverhampton Phone 5 days ago

Nearby cities with recent reports

Birmingham

2 recent signals

23 hours ago
Wolverhampton

2 recent signals

5 days ago
Wednesbury

1 recent signals

4 days ago
Walsall

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • saritaverma11
    Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • carpe_dm_uk
    carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • iancruise1972
    Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • UniqueJames
    James Houghton (@UniqueJames) reported from Birmingham, England

    @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

  • donnak2002
    Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • benavfcfranklin
    Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • ReissOmari
    Gordé (@ReissOmari) reported from Birmingham, England

    alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

  • richardpfranks
    Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • Jeanybabesb
    j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • ForbesProducer
    Forbes Coleman (@ForbesProducer) reported from Birmingham, England

    @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

  • pgw1
    Paul Williams🦁 (@pgw1) reported from Birmingham, England

    @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

  • DaniiJonesX
    Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • Claytoncast
    Paul Clayton (@Claytoncast) reported from Birmingham, England

    Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband

  • yusuf_huraira
    Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • DaniiJonesX
    Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • M_elleLeVell
    Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dr_Letterman
    Paul Scullion (@Dr_Letterman) reported

    @hulllad47 @robbopalmer @EE Same here. They told my parents they could have 2 free tablets and a decrease on their monthly payments. Neither was true. Complained and they said they would get the tablets picked up by DPD. DPD never arrived. After 4 further DPD no-shows we had to send them back via Royal Mail

  • mege09
    Margaret Newbery (@mege09) reported

    @EE why am I getting texts saying the my signal had dropped & will take 12 - 15 to fix then get text saying it fixed and I still have no signal

  • DJSam_D
    Sam (@DJSam_D) reported

    @EE is your online store down, can’t seem to make an order

  • Oxford_Life
    In Oxford (@Oxford_Life) reported

    @engineers_feed ...and yet @EE STILL can't provide a reliable 5G signal in large swathes of #Oxford!

  • LozzyPurry
    Loz Perugini (@LozzyPurry) reported

    @EE hey, my internet connection constantly drops. We’ve had numerous people out to “fix” it. It’s dropped 10+ times today alone. It’s abysmal

  • g30r93g
    George Nick Gorzynski (@g30r93g) reported

    @TomTugendhat @O2 @EE coverage means nothing if signal strength is so abysmal the network becomes unusable

  • RichardBentall
    Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported

    Hi @EE your customer service is ****. All I wanted was an upgrade to my iphone and you've wasted 5 hours of my time (3 store visits, an application via the app, and a long chat this morning). You can't process my order because of an IT fault that you don't know how to fix.

  • dr_besty
    Alex Jones (@dr_besty) reported

    @TomTugendhat @O2 @EE EE had to replace their entire Huawei 5G core at great expense at the behest of your government, it put their network investment back by nearly a decade, I'd maybe sit this one out if I was you

  • bendougcraig
    Ben Craig (@bendougcraig) reported

    @TomTugendhat @O2 @EE Tom, this issue has been going on for years. It occurs in your current and former constituencies. So why wasn’t there an effort made when your party was in government to solve this?

  • FlamesNomad
    Val FS Nomad (Cømms Open) (@FlamesNomad) reported

    Yo @EE is the network down or sommin? I can't even check to see if it is in my area because of the requirement to sign in