EE outages and service status in Bilston, England

Problems in the last 24 hours in Bilston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bilston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bilston, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Oldbury, Wednesbury, Dudley, Lichfield, Smethwick, Burntwood, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Internet	9 hours ago
Birmingham	Internet	16 hours ago
Birmingham	Wi-fi	1 day ago
Birmingham	Internet	2 days ago
Walsall	Phone	3 days ago
Birmingham	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Bilston, England

Latest outage, problems and issue reports in Bilston and nearby locations:

• 
  Stevie B (@originalstevieb) reported 1 minute ago from Cheslyn Hay, England

  @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

• 
  Joanne Gough (@RosieJ0) reported 1 minute ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Tony G (@APG1959) reported 4 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  Tara (@t_talbotx) reported 8 minutes ago from West Bromwich, England

  @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

• 
  Kieran (@kieran_stanley) reported 11 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  Lee CadwalladerAllan (@leecadallan) reported 12 minutes ago from Burntwood, England

  @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

• 
  Pat Murphy Wright (@Pattimwr) reported 13 minutes ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

• 
  King Of Ink Land ® (@king_body_art) reported 13 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  James Larner (@james_larner) reported 19 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Jean Thierry (@MutliRaceMan) reported 27 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  Dannniiii😁 (@DaniiJonesX) reported 28 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  Shane (@ShaneoTheBaggie) reported 29 minutes ago from West Bromwich, England

  When will your service be fully up and running @EE? Mobile data still dropping in and out

• 
  ukb00tlegs (@ukb00tlegs) reported 30 minutes ago from Birmingham, England

  @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

• 
  Guy (@gukea) reported 45 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  Jonathan Whiteland (@chailey_) reported 46 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  Dave Roney (@bigdavehotrod77) reported 49 minutes ago from Birmingham, England

  @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

• 
  King Of Ink Land ® (@king_body_art) reported 51 minutes ago from Birmingham, England

  @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

• 
  Darren Y (Ginger and Nuts) (@gingerandnuts) reported 56 minutes ago from Walsall Wood, England

  @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 56 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  Tally B (@Bizzle_187) reported 60 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HB79 (@blenchy79) reported 8 minutes ago

  @EE you website and app are a nightmare. Can never log in, and now it's saying I'm blocked while trying to view my bill.

• 
  tim davis (@timdavis87) reported 10 minutes ago

  Is @EE the hardest organization to speak to. Instead of meaningless text options why not answer a phone. And why when you open a complaint will you close it unless I contact you. Surely you should contact me to say how and when it’s been resolved. Absolutely appalling

• 
  John Martin Moore (@Dream_Sculptor) reported 11 minutes ago

  @EE Why is there no chat in the EE app, no way to connect to customer service from outside the UK without making a phone call?

• 
  Thomas O'Duffy (@ThomasODuffy) reported 19 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 22 minutes ago

  yet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄

• 
  Daniel Bailey (@DanielLBailey) reported 23 minutes ago

  Once your contract term is done the service on @EE becomes poor. I've experienced it every time my contract runs out. Despite still paying for the service on a rolling contract. Why is that?

• 
  Gordon Murdie (@GordonMurdie) reported 23 minutes ago

  @EE Thank you. I have already had a polite conversation. I, as a customer of many decades (and a pensioner), have been advised it's just tough luck and you wish £490 to get me to stop being overcharged. Very disappointed.

• 
  Dan 'Nubz' 🤔 (@IamNubz) reported 26 minutes ago

  @WeAreOpenreach & @EE again failing Rural customers. Two major service outages in 6 months. No communication, last one was from 19th December to 7th January with no Internet in area with no indoor signal. This time ETA is 29th April, was 28th yesterday. Pathetic.

• 
  RaSHiDa (@ItsOnlyRash) reported 26 minutes ago

  @EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?

• 
  Neil Davis (@neiltheshaker) reported 30 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…