EE Outage Report in Bilston, Wolverhampton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Bilston come from postal codes WV14.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bilston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bilston, Wolverhampton, England
The most recent EE outage reports came from the following cities: Birmingham, Dudley, Solihull, Smethwick, Sutton Coldfield, Oldbury, Cannock, Wolverhampton, Walsall, Rowley Regis, Bilston, Tipton, Willenhall, Burntwood and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Dudley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bilston, England
Latest outage, problems and issue reports in Bilston and nearby locations:
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Stevie B
(@originalstevieb) reported
from
Cheslyn Hay, England
@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
EE Issues Reports
Latest outage, problems and issue reports in social media:
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stuart
(@stu_24) reported
@EE Price! Service! And you do nothing to keep customers. An example. I recently returned from Turkey. My friend with sky paid £2 a day and could use all his plan. EE charge over £6 and get a tiny bit of data only. No calls or texts. Time to move all devices.
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Pigeon | Yassified for anonymity
(@ThePigeonShowTV) reported
@Papistanaccount @EE I genuinely open up Spotify on the ho and have to wait 5 minutes for my phone to even connect to the network, its awful
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Stacey Adcock
(@adcock_stacey) reported
@EE how can I find out when I can cancel a plan? I have two and don’t use one of them
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Amanda Hartley Denton
(@AmandaHartleyD1) reported
@EE Hi I've had so many phone calls, were now at 2 weeks of waiting for a phone and you won't cancel the order as it's allegedly out of your hands. When can you step in and fix?
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Gary
(@Garythegreat43) reported
@EE hi my ee app is down I need to make a payment he helpfully if you sort it guys or u not getting your money on time
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Daddy Doo Dah
(@Feeltheflesh) reported
@EE why can’t I see what my data usage is. App, web and 150 all say there is a problem but that’s it
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Scott
(@scott_0708) reported
Hi @EE is there a problem with your broadband services in the SM1 area? I have no internet and my modem light is flashing green.
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Stephen Bouvier 💙 Get vaxxed, fix the climate
(@BouvierJourno) reported
@EE Thanks for following up. I've sorted it. The issue was that somehow the SIM wasn't activated, even tho I rang you from it. So, @VodafoneUK said I had more than 1 number on the a/c (no, just an e-sim), EE said there was a SIM issue, so the PAC process failed. It's not great.
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Maxwell Lamb
(@Panopticrat) reported
@EE So what you’re saying is that you set out to deliberately mislead your customers? I wish to terminate, as you are in material breach of your contract, which under U.K. law includes promises made in advertising materials.
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Joe Donkin
(@JoeDizzleDonk) reported
@MavenAdviser @EE 14.4% increase (CPI plus 3.9% - nothing in the email explains the 3.9%). “What goes up must come down” sadly doesn’t apply either, a permanent increase that just might not be so severe in future. Wonder if EE employees will be receiving pay rises on a similar scale…