EE Outage in Birmingham, England

@EE why always is my signal so low? Two bars out 4? All the time

@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

@EE EE rob you and rip you off. avoid like the plague, gave my 18 year old on benefits a 50pm contact wtf.... he gets 200 a month.

@EE my signal in the Yo17 area as been shocking over last 48 hrs has they been problems in I have only got one bar on my phone as I write this at 21:45.

BT sport App via EE ? Yep it's down.. @EE @btsport it would be nice if you could let your customers know regarding the outage.

@EE Fix wifi please

@EE Hi, is anyone available to help? I've sent a DM

@EE Why is it your broadband is getting worst?! You guus are part of BT. There shoudnt be any problem. Or are you using some cheap hardware for you servers etc! Playing youtube for example buffering like fck! And its setting to low resolution just to play the video.

@EE been on hold for 40 minutes and still not been answered. Beyond a joke. Been trying to contact you since Wednesday as well, just to keep having the phone out down on me! Very poor customer service!

@OpenreachHelp @EE have booked me another appointment now as its on the line outside the property. Just mad how it is that poor in 2020. Sorry for any anger but I've been on this issue for months.

@EE - absolutely disgusted. Fobbed off again and told there's an issue in my area, again. I'm paying over £65 a month for a phone I can't use and to cancel I have to pay over £500 - Appalled, been a loyal customer for over 20 years. Clearly all you care about is taking my money.

@EE I did expect the offer.. but the guy I spoke to was like thats with discount for being with EE since it was Orange.. so technically ive had no actual discount, it was just a way to keep me as a customer.. but instore on the board it says discount available for existing customers