EE

EE Outage Report in Birmingham, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

The latest reports from users having issues in Birmingham come from postal codes B4, B20, B33, B11, B23, B42, B6 and B43.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Birmingham, England 10/16/2025 07:55

October 16: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Birmingham, England

The most recent EE outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Dudley, Walsall, Sutton Coldfield, Solihull, Bromsgrove, Tipton, Wednesbury, Smethwick, Oldbury and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • donnak2002 Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • karu1402 🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • lovingit2015 𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • De3ze De3ze (@De3ze) reported from Solihull, England

    @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • jordanladley Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • Nikki_Jayne7 Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England

    @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • davehoppy66 David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • alisonlaurabell Alison Bell (@alisonlaurabell) reported

    @allo_mate @EE I'm on EE and everything is fine. It's just all the Facebook properties that are down.

  • Invyism Invy (@Invyism) reported

    @EE Hi, just DM'd you because I've waited all day for DPD only for the driver to bugger off back to the depot with my package. Would appreciate some help please, thanks.

  • rachaeldawn95 Rachael (@rachaeldawn95) reported

    @EE what sort of compensation will you offer for the network being down this long!?

  • AshleighLowin Ashleigh Lowin (@AshleighLowin) reported

    Has anyone with @EE wifi also lost connections??? Phone is not really working but now nothing is?!? #help #whatsgoingonee #eesortitout

  • Kingy508 Jamie “Kingy” King (@Kingy508) reported

    @EE when we getting network cover back?

  • sophslou 👽 (@sophslou) reported

    @EE what's going on with the network? Sort it out

  • philford pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • RobsonOnAir Robson James (@RobsonOnAir) reported

    @AliceHamer5 @allo_mate @EE DNS issue with EE.

  • jennabewley Jenna (@jennabewley) reported

    @OjStevieWonder @EE Yeh same I can’t even get wifi or nothing. This is a bit weird isn’t it. Don’t trust it! How can multi million companies just all fail at once!! Not a chance

  • Ebstar Eben Halford (@Ebstar) reported

    @EE Hey how do I report an issue with 4g data?