EE Outage in Birmingham, England

@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

@DeanBryan_ @EE Bun voda, they're the worst

So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

@EE I’m still having issues, can’t log into my account

@EE I'm paying for international calls as a bundle on top of the 2 over priced contracts I begrudgingly have with you, customer service is appalling, can't call my cousin in Australia tonight, since EE has taken over from orange the loyalty has gone out the window. Rubbish

@jon_howard @EE My broadband has been going down for months now ee I'm not happy

@EE @OpenreachHelp So next Tuesday now - and again not even a definite date for resolution - just another date when I’ll get another update

@EE has the worst internet. Can’t believe how bad it’s Wifi is

I never do this but the customer service of @EE is amazing!! There’s an 0800 number to call and you get straight through to a human being!!! 😱😱😱 Didn’t even have to choose a single number and they solved my problem straight away #EE #BT

@EE my phone has no signal it has been like this for 3 days now. When are you going to sort out the connection problems?

@EE Hi , I’ve been trying to access my app for more than a few days now and it keeps crashing upon opening it.. I’ve logged in again and the same issue is happening? Is there any way to fix this? Thanks :)

@EE Why does my stream crash every 10 minutes lads I’m on a 5G network ???

@EE Thanks for getting back to me. It's now been 2 weeks and is essentially costing me money as I'm unable to change network without it. Should I call in again?

@EE when will your online account login an EE app be back running again please?