EE Outage Report in Birmingham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Birmingham come from postal codes B2, B5, B19, B18, B1, B4, B12 and B10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Birmingham, England
The most recent EE outage reports came from the following cities: Birmingham, Halesowen, Cradley Heath, Wolverhampton, West Bromwich, Walsall, Tamworth, Oldbury, Sutton Coldfield, Solihull, Wednesbury, Tipton, Redditch, Rowley Regis and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Halesowen |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Nikki Jayne
(@Nikki_Jayne7) reported
from
Tamworth District, England
@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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De3ze
(@De3ze) reported
from
Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺
(@karu1402) reported
from
Tamworth District, England
@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Susan May
(@Smay54May) reported
@EE I have reported a technical problem to you twice this year can I get it resolved NO totally impossible your message/chat service completely useless ran by dim wits registered a complaint also useless inadequate follow up extremely unimpressed with #EE
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Al Taylor
(@AlTaylo84480866) reported
@paulsceeny @StopFundingHate @EE Pretty sure they're talking about GIDS here. GIDS was ordered to close down last week by the NHS over safety fears. It's not hateful to want our children to have safe, well-evidenced and researched medical care, and kept away from experimental treatments that sterilise kids.
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John Sandell
(@johnsandell) reported
@EE That was 2 days ago. Signal back now, though I’ve just had an auto-update to say a problem has been fixed so it may have been down again today without me noticing. It was down for several days in June, and again in July, for “maintenance”. Irritating! DMs with EE at the time.
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keelyjan50
(@keelyjan50) reported
@EE who do I call what number too I contact u on about changeing my number please help
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Christian
(@ChristianFish3) reported
@EE any issues is the South Wales area? Got full bars of 4g but absolutely nothing is loading? Been like this since yesterday Working perfect on wifi #ee #eesignal
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Fruitbat
(@terrichamp) reported
@EE I do not support hateful news, please do not advertise with them anymore. We are all EE in our family and all due to renew, will go elsewhere if by Sept you are still advertising with them..
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redael
(@redael) reported
@EE what on earth is going on with your continued inability to get a SIM card delivered to me, had problems with this at the end of June which forced me to cancel a migration from BT Mobile and now another SIM for an additional line has yet again failed to arrive.
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Pompey Blue
(@surreypomp) reported
@JOEXADLINGTON @EE They are 4% on top. Plus their customer service is totally dreadful
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Sarah Ilott
(@sri5308) reported
from
Morpeth, England
@EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.
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Jessnika
(@Jessnika) reported
Imagine paying £50 toward your upgrade for a brand new phone only to have it delivered and its a refurbished phone, then cant do anything about it until Monday. Bad craic @EE