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EE Outage Report in Dudley, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Dudley, England 12/04/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Dudley, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Oldbury, West Bromwich, Smethwick, Halesowen, Redditch, Dudley, Bewdley, Tipton and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWolverhampton Wi-fi
United KingdomBirmingham Total Blackout
United KingdomWalsall Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • horton_lesa Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • LiamM_D Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • gingerandnuts Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

  • carliemartin 𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • tattypatch1985 tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • sambillyard Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

  • originalstevieb Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • ZSJaved123 Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • APG1959 Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

  • t_talbotx Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • Pattimwr Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • saritaverma11 Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • conrad_noble Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Melanie57747082 Melanie Atkinson (@Melanie57747082) reported

    @MicrosoftUK @EE @Microsoft Absolutely shocking service - been with EE for 20+ yrs to lose our number when they cancelled - their error - 2 weeks later still waiting for the number to be put back onto the line - huge loss of business - missing vital calls and not one person will take accountability

  • Annasie1018 Anna Happiness 🥳 (@Annasie1018) reported

    @EE is anyone available to help please? Service cut off again & bill not going out when arranged 🙄

  • k22bow keith bowen mbe (@k22bow) reported

    @EE hi there 4 hours on phone to returns still no answer what service

  • saratpediredla Sarat Pediredla 🦔 (he/him) (@saratpediredla) reported

    @EE it’s really frustrating that you won’t let me cancel a plan that is expiring online. Only way to cancel is via phone but 3 days in a row your lines are very busy. All the while the auto renewal deadline is coming close. How do I stop the auto renewal?

  • markarenh Mark H (@markarenh) reported

    @EE have a problem, somehow my sim card has got jammed in the slot, it fell out when I was changing the memory card… what can I do?

  • Amy_Darlington Amy Darlington (@Amy_Darlington) reported

    In a world of deteriorating customer service & rising costs I want to commend @EE who have not only saved me £20pm on broadband & TV, but today when it switched over provided impeccable customer service. No lengthy queues & a personal email provided for support if needed 👏

  • msp_po Mitchell Smithard-po (@msp_po) reported

    @EE insurance is ridiculous no help at all worse phone provider I have ever been with , I have had adviser put the phone down on me and being rude calling me a liar , spoke to numerous advisers and all had a different story to where my delivery for my phone was such a shambles

  • YellowCloud14 YellowCloud (@YellowCloud14) reported

    @EE @EEHelpdesk Yet again I’m unable to have a conversation with anyone due to intermittent call quality. Missed important hospital phone calls and can’t speak to anyone properly. I use my phone for for so is completely unacceptable. Previously reported same issue!!

  • JordanLeeSounds Jordan Lee Collins (@JordanLeeSounds) reported

    @EE Hi DJ, I’ve now switched back to the copper line based broadband. Unfortunately I’m still only getting between 4-8mbps but that’s the best I can get in my area. 4G router was just no good. Your colleague Arran was helpful on the phone. My issue is now with @OpenreachHelp

  • Ayman_Abdrabo_ Ayman M. AbdelNasser (@Ayman_Abdrabo_) reported

    @EE EE is worst customer service team. I have been talking for two hours with customer service for an issue that it's 100% not my fault and didn't reach to a conclision . End of call, customer service agent hung up the line