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EE Outage Report in Dudley, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Dudley, England 09/18/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Dudley, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Oldbury, West Bromwich, Halesowen, Wolverhampton, Stourbridge, Tipton, Bilston, Ryton, Bromsgrove, Kidderminster, Redditch, Willenhall and Dudley.

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City Problem Type Report Time
United KingdomWalsall Phone
United KingdomBirmingham Phone
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • ForbesProducer Forbes Coleman (@ForbesProducer) reported from Birmingham, England

    @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

  • ZachariahED Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • deb_fitzgerald deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England

    @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

  • upsiedasie upsie daisie (@upsiedasie) reported from Birmingham, England

    @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

  • cazman3011 caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • APG1959 Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

  • sambillyard Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • originalstevieb Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • cseaman1975 Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England

    @EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

  • Pattimwr Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

  • LiamM_D Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    @DeanBryan_ @EE Bun voda, they're the worst

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisRe37312847 Chris Reynolds (@ChrisRe37312847) reported

    @EE are you still using @RitaOra for your advertising? As somebody who is self employed and hasn’t worked for ten months staying at home to school our daughter I will be extremely disappointed if you are! Not your fault she is an idiot

  • awalsh777 Alison Walsh (@awalsh777) reported

    @EE shout out to Ross on your customer service phone line. He was a rockstar yesterday helping to sort out a real muddle 🌟👏🏅

  • georgeboon29 George Boon (@georgeboon29) reported

    @EE keeps telling me it cant connect me to customer services due to high demand in calls i need speak about a new tv order

  • jennysummers89 Jenny Summers (@jennysummers89) reported

    @EE Nobody is answering the phones for technical support. It's for a business sim. Just got a new sim for sim only after contract ended, but need to change the phone number. How do I get help with this?

  • Azza201211 Walks (@Azza201211) reported

    @EE Yes she is and has been for the whole time, nearly 3 months now. No seem to hurry openreach. Had an openreach engineer come and tell her it's still the same problem I was 2 months ago when they came last. Why? why is it taking this long. Will be going to ADR.

  • Valuee__ OK (@Valuee__) reported

    @EE whats with the app its been down for a few days now....

  • Rida_Aziz11 Rida Aziz (@Rida_Aziz11) reported

    @EE I’ve been having signal issues for the last two months and even after receiving an email saying the issue has been fixed, I’m still not receiving signal.

  • JDgawa1 JD (@JDgawa1) reported

    @chris200191 @EE Pre ordered myself. Have the 20 ultra. Its good but no amazing although I've had Androids since iPhone 3gs so its never a big change. Only upgraded cause it worked out cheaper p/m

  • greenboo91 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Sarah 🇪🇺 (@greenboo91) reported

    @EE I am a broadband and mobile customer and am having difficulties with phone signal - rarely going above 1 bar and have ‘no signal’ often. I have been cut off from work phone calls a lot today and need help to fix this issue ASAP. Thanks!

  • x_chloe456_x Chloe (@x_chloe456_x) reported

    @EE hi can I get some help with a phone issue.