EE outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent EE outage reports came from the following cities: Birmingham, Bromsgrove, Hartlebury, Oldbury, West Bromwich, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Kingswinford, Willenhall, Bilston, and Tipton.

City	Problem Type	Report Time
Birmingham	Wi-fi	8 hours ago
Bromsgrove	Internet	13 hours ago
Birmingham	Internet	15 hours ago
Bromsgrove	Phone	19 hours ago
Hartlebury	Phone	22 hours ago
Birmingham	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  C5 (@OoRITE_C4) reported 5 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  Joanne Gough (@RosieJ0) reported 7 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Chris Seaman (@cseaman1975) reported 11 minutes ago from Stourport-on-Severn, England

  @EE will ee be commenting on the supply issues for Apple Watch Ultra and the fact large upfront payments are being taken and sat in ee’s bank account for an unknown length of time until supply is resolved - not good!

• 
  Matt (@hellomattwalker) reported 11 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  Dip singh (@dip974) reported 17 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  Kieran (@kieran_stanley) reported 20 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  Bukky Kelani (@kelaniebookie) reported 21 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 25 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

• 
  Dave Harte (@daveharte) reported 26 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  R Joberns (@rjoberns) reported 28 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  R Joberns (@rjoberns) reported 29 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 30 minutes ago from Birmingham, England

  @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

• 
  James Larner (@james_larner) reported 33 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Jules (@falmouth_wolf) reported 34 minutes ago from Willenhall, England

  @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

• 
  Lesa Horton MBE (@horton_lesa) reported 35 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  David Farrell (@B25dave) reported 46 minutes ago from Dudley, England

  Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

• 
  Iain Lewis (@idl3wis) reported 48 minutes ago from Wolverhampton, England

  @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 51 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  Kira🦁 (@pyper18th) reported 51 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  Liam H (@LiamHBCFC) reported 58 minutes ago from Birmingham, England

  @EE is down in Birmingham phone lines down

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kirsty sanderson (@sanderson345) reported 3 minutes ago

  @EE please help me without telling me phone up! Neither of my order numbers work with tracking . And I can’t track my phone order to know when I have to be home to sign for it! Why aren’t they working? I have 2 codes one starting xko and one just numbers.

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 5 minutes ago

  @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

• 
  Photo man (@ach59) reported 6 minutes ago

  @EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer

• 
  ItzCyberCell (@ItzCyberCell) reported 8 minutes ago

  A bit of context to my previous posts. I have been a loyal @EE customer for over 3 years. I pay £96.99/m for Sports & Entertainment & 900Mbps internet. I also pay for @tntsports through EE which is now part of HBO Max. If I am paying over £100/m I shouldn't be forced to watch ads

• 
  Tony Crystal (@TonyCrystals) reported 9 minutes ago

  @chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth

• 
  L Davies (@Leedavi39933109) reported 11 minutes ago

  @EE Please avoid this company if you don’t want sky high mobile phone bills, expensive broadband that’s not a patch on virgin plus awful customer services, can’t wait to be out of contract, try ID mobile for phone and virgin for broadband

• 
  Mark (@Mark14182043442) reported 12 minutes ago

  @EE not happy with service. Had an issue with app etc person on phone had to open ticket with main tech people. 48 hours I was told. Now a week later no call or anything. I will have to phone again later today now. If i didn’t pay my bill bet you would be quick to get in touch

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 16 minutes ago

  @CronoYellow27 @EE EE having a lot if issues today I can’t access my account via app or safari

• 
  Andy Furnival (@AndyFurnival2) reported 17 minutes ago

  @WoodUksparky137 @EE EE, a premium priced network, for the lowest possible service. The annual price increases are the only consistent aspect of EE

• 
  HP (@HDP1995) reported 18 minutes ago

  @PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat