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EE outages and service status in Dudley, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Dudley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 5, 11:15 AM GMT+1.
  • 65% Internet (65%)
  • 15% Phone (15%)
  • 10% Wi-fi (10%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dudley, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, West Bromwich, and Wednesbury.

CityProblem TypeReport Time
Birmingham Wi-fi 7 hours ago
Birmingham Internet 3 days ago
Wolverhampton Internet 3 days ago
Birmingham Internet 3 days ago
Walsall Internet 4 days ago
Birmingham Internet 8 days ago

Nearby cities with recent reports

Birmingham

3 recent signals

7 hours ago
Wolverhampton

1 recent signals

3 days ago
Walsall

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • originalstevieb
    Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

  • gingerandnuts
    Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

  • MissDFreeman
    Demi (@MissDFreeman) reported from West Bromwich, England

    @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

  • jayedwards96
    jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • dinglette1972
    Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England

    @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • bigdavehotrod77
    Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • AlumRockCF
    ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • carliemartin
    𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • Andy_Lane_
    Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • dodge109
    rob jones (@dodge109) reported from Wolverhampton, England

    @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

  • Claytoncast
    Paul Clayton (@Claytoncast) reported from Birmingham, England

    Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband

  • Jaysixtinine
    Heisenberg (@Jaysixtinine) reported from Birmingham, England

    I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • mercede72928186
    mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • deb_fitzgerald
    deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England

    @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

  • richardpfranks
    Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • recklesslntent
    Lu 🎙⚒️ (@recklesslntent) reported

    @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

  • androidfung
    Fung (@androidfung) reported

    @EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.

  • lparkin
    Lee Parkin (@lparkin) reported

    @EE can someone help me with an order? When placed it said in stock delivered within 2 days… still not dispatched though..

  • Rutherford_Paul
    Paul Rutherford (@Rutherford_Paul) reported

    @EE I can assure you I get no signal whatsoever. And I have the latest iPhone too. I used to get 5G there. I raised the issue at the local EE Shop & was told the problem is engineers cannot gain access to where the problematic mast is. This was 3 MONTHS AGO! It’s so so poor!

  • Jason29wctb
    jason (@Jason29wctb) reported

    @EE I'm 54 only had a orange phone when it first started and binned the phone after a week ,there customer service was awful, so now EE/BT thought I'd give you ago , on o2 and since virgin owned it it's been the worst ,even there broadband is broken , I'll go into shop Saturday

  • JuFitJuJu
    Julian (@JuFitJuJu) reported

    @EE why is it so difficult to get a simple question answered? Can I get full fibre in my area? Yes or no? Now I’ve your colleague asking me if I need my internet checking or me to look at things in the house…..No I just need to know if I can get this service and then we talk

  • MsVespertilio
    Rach 🇪🇺 (@MsVespertilio) reported

    @Bandit5570 @EE Haven’t had a problem in years! But last two months atrocious!

  • Cannesle
    Carol Annesley (@Cannesle) reported

    @EE why for the last few months does my plan never renew when I'm always in credit think it's time for me to move on...not going into a store every month to solve it 🤬🤬🤬

  • WorbleGames
    Ben (@WorbleGames) reported

    @lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about £100-£200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down

  • ryan_eccles9
    Ryan (@ryan_eccles9) reported

    @DerekAllan61 @EE When my contract finishes with @EE at Christmas I won't be renewing either ridiculous been with them 12 years prices and 5g coverage is terrible