EE Outage Report in Dudley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Dudley, England
The most recent EE outage reports came from the following cities: Birmingham, Kidderminster, Oldbury, Wolverhampton, Walsall, Willenhall, Redditch, West Bromwich, Brierley Hill, Dudley, Tipton, Smethwick, Halesowen and Bewdley.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Michael de Groot
(@stayingaliveuk) reported
from
Stourport-on-Severn, England
My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hector Brocklebank
(@HectorBrockle) reported
@EE Hello lazy weekend here off course I would like a iPhone 13 pro I currently have an X and a very cheap tariff so would not purposely move to the 13 and pay that amount like I said no doubt EE has the best network and you pay a little extra for that. Enjoy your weekend.
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martyn
(@mng321) reported
@EE People would be happier if you cancelled the 10% increase in their bills… profit before customers never a good thing.. just think that 10 increase will decrease your customers by 10% when their contract ends..
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Tamara
(@tm1fox) reported
Weeklong hassle with mobile phone porting, PACing which went badly wrong. I have to say that the EE Twitter team were fantastic .@EE I can’t thank them enough . Getting good customer service these days is like finding an oasis in the desert. .@DVLAgovuk is the opposite.
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yum
(@randomuser1838) reported
@EE can i pls have some help
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Phoebe Brymer
(@rosebudpbrymer) reported
@EE What is happening at NP26 3AZ? My neighbours have EE broadband working. We havent had it since Tues 9am. The status checker says there is a problem which should be resolved in 16 hours. And then it is not. Please tell me what the issue is? Is a mast down?
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Rajbeer
(@Rajbeer04) reported
@EE my 5g connection is not working and not loading
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Mike Crypto Gaming
(@MikeCryptoGamin) reported
Still can't believe LTE doesn't work on @samsung Watch 4, with @oneplus + @EE phones... What a waste of money 😢
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Harrogate Stuff
(@harrogate_stuff) reported
Hi @EE, can you turn mobile internet back on for #Harrogate please? Local EE shop says it could take up to 16 hours to restore service.
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Hilary Farmery
(@FarmeryHilary) reported
@O2 do you specialise in being indifferent? Or is it incompetent? I wish I had never left @EE
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Luke Parry
(@_LukeParry) reported
@EE I need help - live chat isn't working. My phone has been stolen whilst in Brazil and I need to cancel the SIM and phone, and order a new SIM.