EE outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent EE outage reports came from the following cities: Dudley, West Bromwich, Birmingham, Kidderminster, Smethwick, Wolverhampton, Wednesbury, Stourbridge, and Walsall.

City	Problem Type	Report Time
Dudley	Internet	14 hours ago
West Bromwich	Internet	18 hours ago
West Bromwich	Internet	18 hours ago
Birmingham	Phone	4 days ago
Kidderminster	Phone	5 days ago
Birmingham	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Sarita (@saritaverma11) reported 6 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  Shane (@ShaneoTheBaggie) reported 8 minutes ago from West Bromwich, England

  When will your service be fully up and running @EE? Mobile data still dropping in and out

• 
  Stevie B (@originalstevieb) reported 9 minutes ago from Cheslyn Hay, England

  @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

• 
  Heisenberg (@Jaysixtinine) reported 12 minutes ago from Birmingham, England

  I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off

• 
  Andy L. (@Andy_Lane_) reported 14 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  deb fitzgerald (@deb_fitzgerald) reported 14 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  Ben Franklin. (@benavfcfranklin) reported 15 minutes ago from Dudley, England

  @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

• 
  R Joberns (@rjoberns) reported 17 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  James Larner (@james_larner) reported 19 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Paul Williams🦁 (@pgw1) reported 20 minutes ago from Birmingham, England

  @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

• 
  Gordé (@ReissOmari) reported 32 minutes ago from Birmingham, England

  alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

• 
  C5 (@OoRITE_C4) reported 33 minutes ago from Birmingham, England

  @DeanBryan_ @EE Bun voda, they're the worst

• 
  rob jones (@dodge109) reported 36 minutes ago from Wolverhampton, England

  @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

• 
  King Of Ink Land ® (@king_body_art) reported 38 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  Dan Harris (@dan04harris) reported 38 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Kieran (@kieran_stanley) reported 45 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  Kira🦁 (@pyper18th) reported 46 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  Demi (@MissDFreeman) reported 51 minutes ago from West Bromwich, England

  @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

• 
  Joanne Gough (@RosieJ0) reported 56 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Tara (@t_talbotx) reported 59 minutes ago from West Bromwich, England

  @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wozza (@Wozza777) reported 3 minutes ago

  @LeilaniDowding @EE There will be something for those communities they can’t legally leave a house without a connection I’ve just moved my elderly parents over to digital home phone there are backup lines for pendant alarms. The copper landline wiring is poor these days it’s just moving with the tec

• 
  Ciaran (@CiaranDerry) reported 5 minutes ago

  @EE Not having any issues i just want to know why @ITV where you RECORD a programme to watch later and prevented from skipping Ads. I would be interested to hear from @ITV about this as they seem to be the only commercial station that does this

• 
  Wozza (@Wozza777) reported 5 minutes ago

  @LeilaniDowding @EE You use the mobile network

• 
  Phil Coyne (@PhilCoyne) reported 6 minutes ago

  @EE I've already done that and been referred to the Ombudsman and given £40, leaving me with a phone that doesn't work with two years left to pay. Doesn't seem like you have taken it very seriously, especially considering the flags on my account that all advisors should be aware of.

• 
  Rebecca J Lockley ➡️ Shenanigans (@annaonthemoon) reported 9 minutes ago

  @EE I tried to redeem my oneup reqard code for the @marksandspencer voucher but the website to claim has timed out several times. I was really looking forward to the extra treat since today is my birthday :(

• 
  Les Cashmore (@LesCashmore) reported 10 minutes ago

  @EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy

• 
  micka9990 (@Michael66108716) reported 13 minutes ago

  @EE Do you access to accounts in your high street stores? I’ve just been on phone for 25 mins and eventually spoke to a lady but still the same issue

• 
  Jules (@julesw1lko) reported 17 minutes ago

  Anyone had .@EE chop the phone line of an elderly relative without consent ? What did they do about it? @Ofcom any input ? I am absolutely raging that a 90 year old has had her phone line chopped (a number she’s had for oh, 60 years). And the customer service are not great

• 
  NeilM (@NM_Rdg) reported 17 minutes ago

  @EE How does roaming work for visiting Spain/Portugal? My main issues are around potentially receiving calls if I don't have it or it activating and charging me when I don't want it (I'll have WiFi all day on some days)

• 
  Burytownfan (@shardcreek) reported 18 minutes ago

  @EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment