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EE outages and service status in Dudley, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Dudley, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Aug 24, 3:17 PM GMT+1.
  • 61% Internet (61%)
  • 14% Phone (14%)
  • 11% E-mail (11%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 24: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dudley, England

The most recent EE outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Walsall, and Dudley.

CityProblem TypeReport Time
Birmingham Phone 5 hours ago
West Bromwich Internet 17 hours ago
Birmingham Internet 2 days ago
Birmingham E-mail 4 days ago
Birmingham Internet 5 days ago
Wolverhampton Phone 5 days ago

Nearby cities with recent reports

Birmingham

7 recent signals

5 hours ago
West Bromwich

1 recent signals

17 hours ago
Wolverhampton

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • UniqueJames
    James Houghton (@UniqueJames) reported from Birmingham, England

    @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

  • dinglette1972
    Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • ukb00tlegs
    ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • dip974
    Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • jayedwards96
    jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • RosieJ0
    Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • donnak2002
    Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • bigdavehotrod77
    Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • lovingit2015
    𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • cazman3011
    caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • PaulCadmanUK
    Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England

    @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

  • theblackstrat
    swingeymart (@theblackstrat) reported from Hunnington, England

    @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Wednesfield, England

    @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

  • TheDivineFrog
    Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • ReissOmari
    Gordé (@ReissOmari) reported from Birmingham, England

    alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

  • LiamM_D
    Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

  • badgers_back
    Dan Badger (@badgers_back) reported from Birmingham, England

    Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Cariboo9361961
    🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported

    @EE To think, I have to call you just to reset or refresh my data, because your network is crap! Mind you, 2 weeks ago I had to refresh my data, because the network service is crap! Do better EE!

  • OliverH69492772
    Oliver Hodgson (@OliverH69492772) reported

    Back when huawei were in the UK signal was amazing all over! Now it’s a struggle to get signal anywhere, phone dips in and out of signal driving around Exeter. @EE has piss poor signal all over it’s chuffing ridiculous.

  • Monetization26
    Mr Gray (@Monetization26) reported

    @WeAreOpenreach @EE If Openreach can’t sort them self out and supply a reliable service, then we should be allowed to cancel our contracts free of charge. It’s a complete shambles that many of us are self employed and can’t work. @Starlink can you come to the rescue!!!!.

  • NaomiLWood
    Naomi Langford-Wood (@NaomiLWood) reported

    @EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.

  • fordtastic101
    fatish (@fordtastic101) reported

    @EE You sent me the general number that takes ages before I get to speak to someone.....to discuss a complaint about how bad the service is at EE? You really are trying hard. Great effort.

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @EE Says they’re improving the network will be down for 3hrs, good job I’ve got WiFi then.

  • missinflower
    ⭐️LittleOne⭐️ (@missinflower) reported

    @EE called for broadband deals and 20 mins still on the call with the advisor unable to get into the system wasting my time! Been a customer for over 20 years!

  • Monetization26
    Mr Gray (@Monetization26) reported

    @WeAreOpenreach @EE Yet again another failure of Service, Fibre went down on 14th, engineer showed up Daniel Cox today, internet went down again after 1hr that’s all properties on the road again. It’s just not good enough!!!

  • bezberesford
    Bez Beresford (@bezberesford) reported

    Hello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue

  • thebadgerf1
    joe bloggs (@thebadgerf1) reported

    @EE Would do but I have no signal