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EE outages and service status in Dudley, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Dudley, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jul 9, 12:26 AM GMT+1.
  • 68% Internet (68%)
  • 19% Phone (19%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at EE

EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dudley, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, Walsall, West Bromwich, Wednesbury, Willenhall, and Oldbury.

CityProblem TypeReport Time
Birmingham Total Blackout 17 hours ago
Wolverhampton Phone 19 hours ago
Wolverhampton Internet 5 days ago
Birmingham Internet 5 days ago
Birmingham Internet 5 days ago
Birmingham Internet 7 days ago

Nearby cities with recent reports

Birmingham

4 recent signals

17 hours ago
Wolverhampton

2 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • gukea
    Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • Andy_Lane_
    Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

  • SirAndyDavies
    Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • leehunt4
    lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • originalstevieb
    Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

  • haani_m1
    Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • mercede72928186
    ✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported from Willenhall, England

    Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE

  • davehoppy66
    David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • MutliRaceMan
    Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • donnak2002
    Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • Bizzle_187
    Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • M_elleLeVell
    Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • Hitendra70
    Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • Jeanybabesb
    j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • Claytoncast
    Paul Clayton (@Claytoncast) reported from Birmingham, England

    Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband

  • cseaman1975
    Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England

    @EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Notretsam
    Shaun Masterton (@Notretsam) reported

    @Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.

  • britishchick21
    SleepingBeauty 😴 (@britishchick21) reported

    I’m getting no signal in places I used to always have signal lately, what’s up with that @EE

  • Shellebags
    Michelle Edmundson 💙 (@Shellebags) reported

    @EE Absolutely disgusted by your team. I’m in France driving to Switzerland & my service won’t work because you changed my price plan even though I’ve called twice to check roaming would be ok. I’ve got an 850km drive, no maps and your solution? Buy a sim and you’ll give me £20?

  • hazardhyena
    Hazard Hyena (@hazardhyena) reported

    @TheBeardedNardo @EE And medical reasons should not be required by any company to accommodate for a business to prioritize their customer to me that just sounds like a scam or a way for you to sell clients information I would never work with a company like that nor would I recommend such a company

  • sheree17smith
    Sheree (@sheree17smith) reported

    @EE get your act together. Sent a complaint in over two weeks ago asking for this complaint to be resolved and to send me a PAC code. You came saying you were looking into it and that you would call back. I request you deal with this as a matter of urgency.

  • Davidaag1991
    D (@Davidaag1991) reported

    @EE any known issues with your BB in ML11? Nothing is working, lights on hub are suggesting everything is working and can’t run a test on the app.

  • paulamobi
    TRUTH (@paulamobi) reported

    @England @EE The funniest thing about the 'high-value' men and women lecturing people on this app is that none of you are actually married or in stable relationships. You're just single people who read three paragraphs of a self-help book and decided to open a school."

  • Knowmeee
    Nomi (@Knowmeee) reported

    @EE can I get your customer service email address? I have already called to cancel my account but I just got a new bill but I can’t check it online or on the app because my profile (using the same email address mindU) is not linked to my account 🫠🫠🫠

  • 2LivesCid
    El Cid (@2LivesCid) reported

    @StupidNeilAgain @jazmak99 @EE I phoned customer services 3 months ago..still on hold listening to mantovani

  • BayXXIV
    Yokenthwaite (@BayXXIV) reported

    @EE @Dykediaries69 Funny you mention that I tried your online support and I tried your "team" via the phone no help was provided as still having the same issue.