EE Outage Report in Dudley, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Dudley, England
The most recent EE outage reports came from the following cities: Birmingham, Smethwick, Halesowen, West Bromwich, Redditch, Walsall, Dudley, Oldbury, Bewdley, Wolverhampton, Tipton, Kingswinford and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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Stevie B
(@originalstevieb) reported
from
Cheslyn Hay, England
@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sam.Anderson🦄 💫
(@Anderson86Sam) reported
@mouthwaite @EE I’ve been an EE customer since the orange days, I cannot fault their service and would never publicly slander them in this way. Please be mindful of the fact that a lot of them are working from home and there are far less of them on the shop floor!
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Fabiana
(@Fabiana95726492) reported
@mouthwaite @EE I've been them for few years and never had reason to complain. Replaced my phone within 48hrs when I broke it, upgraded in less than 30 min phone call very recently and also very helpful during the moving house process.
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Tiffany
(@Tiffany49070477) reported
@mouthwaite @EE This is why I left them. They are shite at customer service
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Glenn Salt
(@GlennSalt) reported
@MeStressymummy @mouthwaite @EE Faye,I’m unsure your comments are called for tbh. Regardless of what career people have, be it on tv or not. Everyone is entitled to customer support for a product they have loyally paid for. Lots of industries suffered during the pandemic. We all have to manage our cash flow !!
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Ben
(@BenKegg) reported
@EE status update in my region please. Signal and network has been shocking since Friday. What's going on?
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Gareth
(@GPCamies) reported
from
Watford, England
@mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.
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Jodie Jayne
(@JodieJayne4) reported
@MeStressymummy @mouthwaite @EE Like everybody's customer service experience is the same. Like all the shops have the same people working in them. Like everyone's customer queries are the same. Get a grip.
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Nuno Espírito Santa 🎅
(@_KyloBen) reported
@EE My issue is with the website itself, its taking ridiculous amounts of time to load certain pages, sometimes it will say the page I clicked on doesn't even exist. Then when I finally get onto my basket page, I'll try to put in my voucher and it stays in a loop trying to authorise.
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san whiteford
(@funkysan) reported
@MeStressymummy @mouthwaite @EE Why call her names? Don’t agree with her statement that’s fine so EE been good for you that doesn’t mean everyone else’s opinion is **** just cause you said so!! what happned to “be kind”
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joanne jones
(@Jonesta1) reported
@mouthwaite @EE I had an absolute mare with them, we couldn’t get it sorted so they put you in lockdown, basically it goes to another dept who will then try and sort it for you!!! The stress it causes is ridiculous just awful 😩😩😩