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EE Outage Report in Stourport-on-Severn, Worcestershire, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Stourport-on-Severn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourport-on-Severn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Stourport-on-Severn, England

The most recent EE outage reports came from the following cities: Oldbury, Kidderminster, Worcester, Dudley, and Kingswinford.

CityProblem TypeReport Time
Oldbury Wi-fi 1 day ago
Kidderminster Wi-fi 3 days ago
Kidderminster Wi-fi 3 days ago
Worcester Internet 7 days ago
Oldbury Phone 7 days ago
Oldbury Total Blackout 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stourport-on-Severn, England

Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:

  • benjamincutting
    Benjamin Cutting (@benjamincutting) reported from Cleobury Mortimer, England

    @EE I have to reset my network settings once a day with you guys. It’s not ideal at all.

  • Mr_neil_c
    Neil (@Mr_neil_c) reported from Dudley, England

    @ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • stayingaliveuk
    Michael de Groot (@stayingaliveuk) reported from Stourport-on-Severn, England

    My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • cseaman1975
    Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England

    @EE will ee be commenting on the supply issues for Apple Watch Ultra and the fact large upfront payments are being taken and sat in ee’s bank account for an unknown length of time until supply is resolved - not good!

  • MagsWinthrop
    Mags Winthrop (@MagsWinthrop) reported from Dudley, England

    @PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.

  • davehoppy66
    David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • andygorton63
    gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • DeanPeasley
    Deano (@DeanPeasley) reported from Dudley, England

    When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G

  • cseaman1975
    Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England

    @EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

  • B25dave
    David Farrell (@B25dave) reported from Dudley, England

    Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

  • harvey_khela
    june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

  • benavfcfranklin
    Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

  • richthorndike
    Richard Thorndike (@richthorndike) reported from Stoke, England

    I have been completely let down by @EE and as such will never place an order with them again. All contracts being cancelled as we speak.

  • gukea
    Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KatM62260735
    KatM_* (@KatM62260735) reported

    @EE currently on day 5 of no network. Are there issues in SE London coverage?! Completely unable to use my phone as soon as I leave my house and the wifi

  • HuwRMorris
    Huw Morris (@HuwRMorris) reported

    Absolutely disgusted with the service received by @ee over a mistake they have made, only for their 'customer care' team to stop replying to me. You've lost a customer of 10+ years for good.

  • chrislegge99
    Chris Legge (@chrislegge99) reported

    @EE just placed an order online, made the payment and website crashed, money has been taken but no confirmation… help!!

  • eggsinasquare
    Andrew (@eggsinasquare) reported

    @Capt_tuBBymAN @EE I was championing this idea several years ago at Narnia (CTC) - do all the computing in the cloud, give all the ATCOs iPAD Pro and Google glasses and close down all the expensive Centres. My other idea was double decker runways at Heathrow to increase capacity 👻

  • HuwRMorris
    Huw Morris (@HuwRMorris) reported

    @EE The issue is that no one made me aware that you closed at 4pm, instead you just stop replying mid conversation without resolving any of my technical issues. Issues that you have cause and still haven't rectified! #jokers

  • sezzle1974
    Sara Nisbet (@sezzle1974) reported

    @EE It was 08000790103 no he never got through so has sent a cancellation form by email now so waiting on response.

  • MiniYin1991
    BabyBratLuna🖤 (@MiniYin1991) reported

    @EE signal so bad I can't phone nhs 24 very good

  • DaddyDan8
    Dan Phelps (@DaddyDan8) reported

    @EE Hi, can you advise when your stores will start selling iPhones unlocked to any network, as per the OFCOM regulations please. I want to run a new iPhone on a dual SIM with a personal EE and Three for work as they cannot give me an answer in store

  • FMAcidphire2185
    FMAcidphire21 (@FMAcidphire2185) reported

    @EE OK sim arrived its been in my phone since yesterday still just says "emergency calls only" is it because I provided my pac code when I ordered online and I'm waiting on it porting over? Or do I need to activate it first as the leaflet said it would be ready to go

  • Mrs_Smith12345
    Anne Smith (@Mrs_Smith12345) reported

    @EE - Was with EE for 2 years and had a great service, made a mistake and went to Sky. Asked EE to reconnect so why did EE open a new BT contract? I don’t want oversees call centres and the bad service BT provide, I asked for EE NOT BT. What’s going on?