1. Home
  2. Companies
  3. EE
  4. Stourport-on-Severn, England
EE

EE Outage Report in Stourport-on-Severn, Worcestershire, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Stourport-on-Severn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourport-on-Severn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Stourport-on-Severn, England

The most recent EE outage reports came from the following cities: Oldbury, Kidderminster, Worcester, Dudley, and Kingswinford.

CityProblem TypeReport Time
Oldbury Wi-fi 9 hours ago
Oldbury Wi-fi 2 days ago
Kidderminster Wi-fi 4 days ago
Kidderminster Wi-fi 4 days ago
Worcester Internet 7 days ago
Oldbury Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stourport-on-Severn, England

Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:

  • cseaman1975
    Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England

    @EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

  • MagsWinthrop
    Mags Winthrop (@MagsWinthrop) reported from Dudley, England

    @PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

  • DeanPeasley
    Deano (@DeanPeasley) reported from Dudley, England

    When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • benjamincutting
    Benjamin Cutting (@benjamincutting) reported from Cleobury Mortimer, England

    @EE I have to reset my network settings once a day with you guys. It’s not ideal at all.

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • harvey_khela
    june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • benavfcfranklin
    Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

  • stayingaliveuk
    Michael de Groot (@stayingaliveuk) reported from Stourport-on-Severn, England

    My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

  • Mr_neil_c
    Neil (@Mr_neil_c) reported from Dudley, England

    @ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • andygorton63
    gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • theblackstrat
    swingeymart (@theblackstrat) reported from Hunnington, England

    @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • gukea
    Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • davehoppy66
    David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • cseaman1975
    Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England

    @EE will ee be commenting on the supply issues for Apple Watch Ultra and the fact large upfront payments are being taken and sat in ee’s bank account for an unknown length of time until supply is resolved - not good!

  • B25dave
    David Farrell (@B25dave) reported from Dudley, England

    Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dsbahia1
    Mr S 🌸 (@dsbahia1) reported

    @EE i've just switched away from EE and need to get a final bill but i can't login. I get a login error: "Sorry, we were unable to complete your request right now. Please try again later." 🙄

  • daveake
    Dave Akerman (@daveake) reported

    @EE Is there a way of reporting that an issue has been fixed? I reported the local mast being offline this morning, but it's working again now. Report ID is 3631323. The confirmation email came from no-reply@... so not much point replying to that!

  • laura_day6
    Laura 💙 (@laura_day6) reported from Ilford, England

    @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

  • Dan_woodward80
    Dan Woodward (@Dan_woodward80) reported

    @EE your customer service is shocking

  • rhiannehadley92
    Its_me_Rhi (@rhiannehadley92) reported

    @EE Hi! Any idea why our compensation (broadband down for a week) isn't showing on our account? Our latest bill is reduced by £5 yet we were told we'd have £30odd in compensation (5 days worth) this happened in Oct and we've already had to chase it up several times..

  • kiwiandkermit
    Caroline (@kiwiandkermit) reported

    @TMobileHelp @EE He is a T-Mobile US customer and would like to be able to use his phone over here since he’s moved and not pay roaming charges

  • PhilLewisHQ
    Phil Lewis (@PhilLewisHQ) reported

    @EE are you having issues with your systems? I can't seem to log in as I normally do, and when I do my bill isn't showing - it says I need the 'account holder's' permission, even though I am the account holder and have been for years...

  • dylarama
    Judy Harris (@dylarama) reported

    @EE you provide my internet but I can't find a way to email you. Please help.

  • dantheman19970
    dan (@dantheman19970) reported

    @EE Just one last thing your staff in the hope street store in Wrexham are so rude but I always had good customer service on Twitter and over the phone

  • dantheman19970
    dan (@dantheman19970) reported

    @EE I been in because I didn’t have a sim pin to put my sim in my phone because it came in the post but the lady had a bad attitude with me