EE Outage Report in Oldbury, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Oldbury come from postal codes B68.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Oldbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Oldbury, Sandwell, England
The most recent EE outage reports came from the following cities: West Bromwich, Birmingham, Solihull, Wordsley, Dudley, Redditch, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Oldbury, Walsall, Rowley Regis, Bilston and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Total Blackout | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Solihull |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Oldbury, England
Latest outage, problems and issue reports in Oldbury and nearby locations:
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
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Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Stevie B
(@originalstevieb) reported
from
Cheslyn Hay, England
@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
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jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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beth🍉
(@xbethanyjane_x) reported
@EE the networks been down in my area now for almost 3 days I can’t get any signal at all, I’m paying £87 a month for something I can’t use. Will I be entitled to any compensation?
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Rachel Darke
(@RachelADarke) reported
Hi @EE - I see from my texts that I have been submitting complaints about my service since April 2018. I am completely tied in with you despite pleading with you to let me leave. Apparently there is work going on on masts near here and so I can't make calls, including
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Tony
(@tonypcaterham) reported
@EE That’s not much help as I do not have the cable from the previous phone. Why not just send a standard USB cable instead of the C?
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Jon Hilton
(@frombullets2biz) reported
Never thought I’d say it but might have to leave @EE as not able to find a suitable plan or match an offer online from another supplier. Who do you have a plan with and what’s the service like please
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HuntedTeamNick #BrexitIsACoup #SeriouslyAnnoying
(@HuntedTeamNick) reported
@EE Hi, please can help, our local tower has stopped working since just before 3.00 pm so have no internet or phone ? Currently in car on a hill ! Thanks !
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Ellie
(@Elliep_IAAHR) reported
@EE just spoke to Scott in customer services and he was brilliant! Really went the extra mile to help me 🥰 #veryhappycustomer
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Miguel Henriques
(@MiguelH86318826) reported
@EE Hi, I'm having problems with my broadband since thrusday already spoke to costumer service (didn't help at all) and rang the broadband helpline... Got no answers and my Internet is still not working properly...
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Chrissie
(@FVRaRenegade) reported
@EE can I have someone message me please. My mums phone is in my name, she decided to keep her phone and contract so I never looked into getting her a new one. A day after this months contract was paid from my account the phone started playing up and now can’t use it
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Holli Dillon
(@HolliDillon11) reported
@EE what’s up with your customer service tech support line? Held for ages and was hung up on twice. Wanted to book an MOT, since I’m having battery issues randomly. Help? 🙏🏻
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Shittykawa
(@HenceVyW) reported
@Kat3Pr3ston @EE @Nyilah It was my problem earlier, but luckily I fix it. What I did is simply long press the chrome and click 'App Info'. After that click uninstall update because that what causes your apps to crash. Hopefully this method helps, and i'm sure it will..