EE Outage Report in Redditch, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (39%)
-
Phone (27%)
-
Total Blackout (18%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent EE outage reports came from the following cities: Birmingham, Solihull, Worcester, Redditch and Bromsgrove.
City | Problem Type | Report Time |
---|---|---|
Total Blackout | ||
Internet | ||
Total Blackout | ||
Total Blackout | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
-
Dean Kavanagh (@dean_kavanagh) reported from Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
-
C5 (@OoRITE_C4) reported from Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
-
Loreta (@lottynew) reported from Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
-
Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
-
allan dowker (@aldo888) reported from Stratford-upon-Avon, England
@EE hi guys. Recently did upgrade on Apple Watch. Thrilled with it but, there was no envelope for return of trade in. Can you help please as don’t want £100 bill. Thanks.
-
upsie daisie (@upsiedasie) reported from Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
-
Jonathan Whiteland (@chailey_) reported from Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
-
Ali Hunt (@alisondhunt) reported from Worcestershire, England
@EE is there an issue with signal in WR4 area? I haven’t had a signal all morning on my work phone and my personal phone.
-
Sam Billyard (@sambillyard) reported from Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
-
Forbes Coleman (@ForbesProducer) reported from Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
-
Tony G (@APG1959) reported from Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
-
Pat Murphy Wright (@Pattimwr) reported from Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
-
Jean Thierry (@MutliRaceMan) reported from Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
-
Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
-
Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
-
C5 (@OoRITE_C4) reported from Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
-
deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
-
jonathan scott (@jonscott1980) reported from Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
-
Sarita (@saritaverma11) reported from Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
-
Zee (@ZSJaved123) reported from Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡 (@SocialTechHD) reported
@M_at @EE Maybe it's 30 upload then 👍 maybe it's 50 on 300 I would stick with what you have mate that's easily enough for everything will do 4K no issues and download stuff fast enough
-
TheRunningShoeGuru (@runningshoeguru) reported
As it’s awards season I nominate @EE for the WORST SERVICE AWARD of 2021. A week spent getting a phone and then a further 3hours wasted today messaging via Twitter to sort out a SIM card. Congratulations.
-
shawood (@shgl1) reported
@EE the worst company I’ve ever come across failed to deliver my phone 5 times now refusing to refund me bc they haven’t had the phone back
-
NB Aecern (@NB_Aecern) reported
Anyone else got @EE 4G internet issues? Slow/Zero speeds?
-
Grant Williams (@GWilliamsLLM) reported
@EE Dear Bob. I did eventually but they weren’t able to help as the security questions rely on my mother being able to remember things she’s no chance of remembering. The alternative being a text to the list phone or an email which, of course, she’s only got on the lost phone… 🙄
-
andy marsh (@rab1dkorndogg) reported
@eddystephenson1 @EE Yep I've had the same issues previously
-
𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡 (@SocialTechHD) reported
@M_at @EE Yh it's all guaranteed ballocks to save them having to pay out any compensation they'll only help if you go below 100 basically
-
𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡 (@SocialTechHD) reported
@rab1dkorndogg @stuartjbull @EE I live in a town and had full fibre for years and that's incorrect you get your own fibre cable from the ducts and also a allocated speed won't affect anyone else on the same network wouldn't offer it if capacity wasn't there it's so much different to FTC which does affect speeds
-
Jimbix (@myrustytrombone) reported
@EE what's happened to your app. For the last 2 weeks, it says there's a problem and to retry later. Still no luck. Updated phone apps, just in case. Still no joy. Any answers?
-
andy marsh (@rab1dkorndogg) reported
@SocialTechHD @stuartjbull @EE We can only hope, if we have to pay over the odds they'd better give a good service. But I don't trust EE or BT one iota