EE Outage Report in Redditch, Worcestershire, England
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 16: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (42%)
-
Internet (35%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent EE outage reports came from the following cities: Birmingham, Worcester, Solihull, Bromsgrove, Stratford-upon-Avon and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
-
Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
-
Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
-
Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
-
Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
-
Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
-
caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
-
Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
-
upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
-
Ali Hunt
(@alisondhunt) reported
from
Worcestershire, England
@EE is there an issue with signal in WR4 area? I haven’t had a signal all morning on my work phone and my personal phone.
-
Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
-
deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
-
Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
-
C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
-
De3ze
(@De3ze) reported
from
Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
-
Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
-
allan dowker
(@aldo888) reported
from
Stratford-upon-Avon, England
@EE hi guys. Recently did upgrade on Apple Watch. Thrilled with it but, there was no envelope for return of trade in. Can you help please as don’t want £100 bill. Thanks.
-
C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
-
jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
-
Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
-
Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Clare Houston
(@CHouscous) reported
@EE can I get some help with a bill? Thanks !
-
Brian Green
(@BrianGr16285359) reported
from
Fort William, Scotland
@EE FYI There are ongoing payment issues for customers. Banks are authorising these payments but they’re not showing up on EE customer accounts. Also duplicate payments are going out when speaking to EE Customer Advisors when attempting to pay over the phone.
-
carter ✌🏻
(@_CarterKing_) reported
@EE it says I have an outstanding bill on my account even though I’ve cancelled my contract? Can you help me?
-
Paulina
(@paulinasimply) reported
@EE Hi there. I’ve been an EE mobile customer and I want to add my EE broadband to my already existing online account. I’ve got my emails from EE home Broadband Bill, but the account number is nowhere to be seen in those emails, but I need such number to add my broadband?
-
Hayley Kellard
(@GlitteryHayls) reported
Has 4G just become really slow because they want us to use 5G or is there an issue @EE it’s been so slow for days.
-
Eds
(@DameEds) reported
Um... has anyone else on @ee just lost service or just me?
-
Phil moore
(@phil90851446) reported
@EE What’s happening in the cf82 area internet is shockingly slow
-
J
(@MixedRaceDJ) reported
@EE I have been trying to sort an issue with my sim since Oct’20. I has been alerted to level 2, 4 times & told I would receive a call Worthing 24-48. Again in January 21, again 22nd Feb, again 24th Feb. Today is 26th and STILL nothing. Unacceptable.
-
Ted
(@ASCmotorschool) reported
@EE Well if you want to help you could possibly stop repeatedly ignoring my complaints about your crappy EE app which every time I tried to login to you doesn’t work and every time I contact you you send me back some stupid baloney answer which is of absolutely no use to me.
-
David Hill
(@david_ghill) reported
@EE @rootmetrics People are talking out of their rear end, if I get fast 4g speeds where I live in the far southwest then Hull won't be a problem.