EE Outage Report in Redditch, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Redditch come from postal codes B98.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent EE outage reports came from the following cities: Birmingham, Worcester, Redditch, Solihull and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
-
James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
-
C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
-
Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
-
Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
-
Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
-
Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
-
Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
-
Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
-
C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
-
deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
-
Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
-
Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
-
jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
-
Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
-
Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
-
upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
-
Ali Hunt
(@alisondhunt) reported
from
Worcestershire, England
@EE is there an issue with signal in WR4 area? I haven’t had a signal all morning on my work phone and my personal phone.
-
Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
-
Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
-
allan dowker
(@aldo888) reported
from
Stratford-upon-Avon, England
@EE hi guys. Recently did upgrade on Apple Watch. Thrilled with it but, there was no envelope for return of trade in. Can you help please as don’t want £100 bill. Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
J
(@roomfordisaster) reported
@mrchrisjohn @MarinaPurkiss @EE Problem with this is that if the company dispute it then the DD just gets taken off you again. Not saying it’s not worth a try, but so many people think this means customers are fully protected and they’re not at all.
-
Nigel Dixon
(@Nigeljdixon) reported
@MarinaPurkiss @EE Don’t expect a response, as a business customer I’ve been waiting for 9 months for a reason as to why I can’t get my invoices to claim back the VAT, to this day their site doesn’t work and they can’t tell us when it will be sorted. They literally don’t give a **** !!!!
-
Anne Shuker
(@twoarmadillos) reported
@TVK_Performance @MarinaPurkiss @EE I have found that taking to X to highlight an unresolved problem catches their attention and gets things sorted without hours in an automated menu world.
-
Richard Atherton
(@rmabolton) reported
@MarinaPurkiss @EE It’s joint with BT who are equally inept and arrogant, they operate with a complacency that they don’t need to offer any type of customer service because they once had a monopoly, others are cheaper & offer much better service
-
Mr Chips
(@highburyhigh1) reported
@MarinaPurkiss @EE I had the same thing with Sky......£133 for a call i never made.....CORRUPTION !!
-
Nick Brockis💙🇺🇦🇬🇧
(@NickBrockis) reported
@EE @MarinaPurkiss I'll be binning @EE off shortly. Shite to non exsistant signal where I live.
-
Phil Radbourne
(@PhilipRadbourne) reported
@MarinaPurkiss @EE Terrible company. Avoid them.
-
Kelly 🫨
(@kellythe4th) reported
@MarinaPurkiss @EE I met an elderly lady in McDonalds and ended up talking about her mobile and internet. She was being charged £70 a month and had no clue why. This is something that seriously needs looked into. That poor woman. I tried my best. It was also EE she was with.
-
Well meaning AMHP
(@veggiebrekkie) reported
@MarinaPurkiss @EE This is interesting Marina. I was abroad earlier this year and used local esims and physical sims. EE are saying chargeable calls were made despite setting the phone to the local sim/esim. Over the past 18 mths the tech side has really deteriorated as has their customer service.
-
ᴰᵃʷˢ ♕
(@DAWS_ON_) reported
@Rollsie7 @EE Nope they haven't lol, I was still installing it 12 months after that was announced.. and the head ends are easy to change.. it's a mast issue, they've had to take one down