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EE outages and service status in Worcestershire, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Worcestershire, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Phone.
  • 29% E-mail (29%)
  • 29% Internet (29%)
  • 29% Phone (29%)
  • 14% Total Blackout (14%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Worcestershire, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Worcestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 30: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Worcestershire, England

The most recent EE outage reports came from the following cities: Redditch, Bromsgrove, Worcester, Hartlebury, and Great Malvern.

CityProblem TypeReport Time
Redditch Total Blackout 8 days ago
Bromsgrove Internet 15 days ago
Worcester E-mail 15 days ago
Bromsgrove Phone 15 days ago
Hartlebury Phone 15 days ago
Great Malvern Internet 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Worcestershire, England

Latest outage, problems and issue reports in Worcestershire and nearby locations:

  • em_lou_1
    Emma Canning (@em_lou_1) reported from Evesham, England

    @EE what the hell is wrong with the mobile service today!! #every call I make is failed. I can’t make any calls 😤😤😤😤 #redone #EE #failedcalls

  • capriccioqu4
    Capriccio Quartet (@capriccioqu4) reported from Malvern Wells, England

    Me too it’s a flipping nightmare actually 😳😢@EE help! It says as I am a small business I am not die an upgrade!!!!😭

  • David_Edgar
    Actor David Edgar (@David_Edgar) reported from Worcestershire, England

    @EE Hi. Well, it did seem to get a little better but the main problem is I was travelling around quite a bit on Friday - Worcester, Malvern, Birmingham, Solihull, pinpointing a postcode would be too difficult. Seems to be ok now, thank you.

  • n1gelwood
    Nigel Wood (@n1gelwood) reported from Wyre Piddle, England

    @EE Hi, any idea when we can expect the internet to be reconnected? it's been down for 3hrs now.

  • bmann2801
    Robert Mann (@bmann2801) reported from Worcestershire, England

    Thank you @EE for making this lockdown even more inconvenient. Your premium service for which l am paying was merely intermittent but now goes off for 12-15 hours at a time . When it does return it's intermittent again . So unable t work from home , unable to connect with family

  • Mrmagistar_MUFC
    Liam Ames (@Mrmagistar_MUFC) reported from Worcestershire, England

    @EE can someone sort this mast out that’s near me? Been down for days and my signal keeps cutting out

  • andyjuk
    Andrew Jones (@andyjuk) reported from Worcestershire, England

    @EE your voice and data coverage in Worcester is diabolical. The number of times I have full 4g signal but no data and either disconnects or atrocious call quality is ridiculous. It’s like a daily occurrence.

  • JackHea67413657
    Jack Healey (@JackHea67413657) reported from Evesham, England

    @EE why are your upgrades always so much more than @SkyUK. @SkyUK what can you do to help?

  • capriccioqu4
    Capriccio Quartet (@capriccioqu4) reported from Malvern Wells, England

    @EE my home button is broken AGAIN I have fixed it twice and my phone is my office for my small business and yet told I am not due an upgrade!

  • NatalieJ_Slater
    Natalie Slater (@NatalieJ_Slater) reported from Worcestershire, England

    @Matthew44563383 @EE Also true, it's when I or the person I'm phoning doesn't have Wi-Fi! Tbh I never expected it to be an issue... live and learn I guess!!

  • richthorndike
    Richard Thorndike (@richthorndike) reported from Stoke, England

    I have been completely let down by @EE and as such will never place an order with them again. All contracts being cancelled as we speak.

  • simon_beamish
    Simon Beamish (@simon_beamish) reported from Worcestershire, England

    Dear @EE Please can you fix my work iPhone. It's been down with 'no service' since yesterday and I'm having to wait for the IT department at work to liaise with you to find out why!

  • PaulWPoetry
    @PaulWareingPoetry (@PaulWPoetry) reported from Salford Priors, England

    @EE I’m so proud to be an EE customer now you are giving NHS employees unlimited data. What a great thing to do! #NHSThankYou I just upgraded to an iPhone 11Pro and am glad I did.

  • richardkimberl3
    richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • davehoppy66
    David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • lottynew
    Loreta (@lottynew) reported from Beoley, England

    @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

  • goodzorr
    Alex 🦁 (@goodzorr) reported from Worcestershire, England

    @EE my broadband has been quite pants for a few weeks now; keeps dropping out. No problems in the area on your checker. The modem/router/box is almost 3 years old now, what's their shelf life?

  • sambillyard
    Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

  • danslee
    Dan Slee (@danslee) reported from Worcestershire, England

    If you're wondering which phone or internet provider to switch to you may want to keep up to speed on Andy as he bangs his head on the wall of @EE customer service...

  • JackHea67413657
    Jack Healey (@JackHea67413657) reported from Evesham, England

    @EE They did, much more helpful than the online team and actually willing to help! Thanks @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CruiseFelix
    Pop'i' (@CruiseFelix) reported

    @EE All my HD channels gone. Spent 1hr on phone with EE...Said they don't know issue. VERY FRUSTRATING...Virgin here we come...

  • Kenguin34
    Kenguin (@Kenguin34) reported

    @EE If I'd known about these charges, I would NOT have bothered with the upgrade!! Absolutely shocking!! An extra £40+ on top of an already extortionate service!!

  • Lava087
    Simon (@Lava087) reported

    @O2 @EE I’ve been in #Newark town centre most of today and signal on both of your SIM cards have been atrocious!! You really need to focus on improving signal around Newark! It’s awful!!

  • notjay92349724
    not jay (@notjay92349724) reported

    @EE That’s exactly what I told him, but with the issues above he doesn’t want to make a fuss, and won’t push it. I’m surprised the guide at the time never looked into it. Instead they just out his tariff down to a consumer tariff

  • Samomit29
    Jee (@Samomit29) reported

    @EE 14 years of being a customer and you can’t provide me a decent service

  • ItsOnlyRash
    RaSHiDa (@ItsOnlyRash) reported

    @EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?

  • D_Paskell
    Daryl (@D_Paskell) reported

    @EE I need to change my inclusive extra but your app is down. How do I do this?

  • will6310
    william benstock (@will6310) reported

    @EE strange issue between eetv box and tumble dryer every time I open my tumble dryer I get a black screen on my TV or if I use the tumble dryer my eetv starts to stutter and cut on and off picture

  • hilaryhendy
    Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported

    @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

  • vertop5248
    U (@vertop5248) reported

    @EE WHAT IS GOING ON WITH MY ******* REPLACEMENT SIM CARD!!!!! IVE TIED TWO DIFFERENT PHONES AND ITS NOT ******* WORKING. IM TRYING TO LOGIN TO MY SCCOUNT JUDT TO ******* TO TO SOMEBODY AND IT WANTS TO SEND S ******* CODE TO MY NUMBER I CANT SCCESS!!!!