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EE Outage Report in Worcestershire, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Worcestershire, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Worcestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Worcestershire, England

The most recent EE outage reports came from the following cities: Worcester, Great Malvern, Redditch, and Evesham.

CityProblem TypeReport Time
Worcester Internet 3 days ago
Great Malvern E-mail 5 days ago
Redditch Phone 1 month ago
Redditch Phone 1 month ago
Worcester Phone 1 month ago
Evesham Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Worcestershire, England

Latest outage, problems and issue reports in Worcestershire and nearby locations:

  • simon_beamish
    Simon Beamish (@simon_beamish) reported from Worcestershire, England

    Dear @EE Please can you fix my work iPhone. It's been down with 'no service' since yesterday and I'm having to wait for the IT department at work to liaise with you to find out why!

  • sambillyard
    Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

  • andyjuk
    Andrew Jones (@andyjuk) reported from Worcestershire, England

    @EE your voice and data coverage in Worcester is diabolical. The number of times I have full 4g signal but no data and either disconnects or atrocious call quality is ridiculous. It’s like a daily occurrence.

  • NatalieJ_Slater
    Natalie Slater (@NatalieJ_Slater) reported from Worcestershire, England

    @Matthew44563383 @EE Also true, it's when I or the person I'm phoning doesn't have Wi-Fi! Tbh I never expected it to be an issue... live and learn I guess!!

  • lottynew
    Loreta (@lottynew) reported from Beoley, England

    @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

  • PaulWPoetry
    @PaulWareingPoetry (@PaulWPoetry) reported from Salford Priors, England

    @EE I’m so proud to be an EE customer now you are giving NHS employees unlimited data. What a great thing to do! #NHSThankYou I just upgraded to an iPhone 11Pro and am glad I did.

  • JackHea67413657
    Jack Healey (@JackHea67413657) reported from Evesham, England

    @EE why are your upgrades always so much more than @SkyUK. @SkyUK what can you do to help?

  • em_lou_1
    Emma Canning (@em_lou_1) reported from Evesham, England

    @EE what the hell is wrong with the mobile service today!! #every call I make is failed. I can’t make any calls 😤😤😤😤 #redone #EE #failedcalls

  • richthorndike
    Richard Thorndike (@richthorndike) reported from Stoke, England

    I have been completely let down by @EE and as such will never place an order with them again. All contracts being cancelled as we speak.

  • davehoppy66
    David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • bmann2801
    Robert Mann (@bmann2801) reported from Worcestershire, England

    Thank you @EE for making this lockdown even more inconvenient. Your premium service for which l am paying was merely intermittent but now goes off for 12-15 hours at a time . When it does return it's intermittent again . So unable t work from home , unable to connect with family

  • capriccioqu4
    Capriccio Quartet (@capriccioqu4) reported from Malvern Wells, England

    @EE my home button is broken AGAIN I have fixed it twice and my phone is my office for my small business and yet told I am not due an upgrade!

  • David_Edgar
    Actor David Edgar (@David_Edgar) reported from Worcestershire, England

    @EE Hi. Well, it did seem to get a little better but the main problem is I was travelling around quite a bit on Friday - Worcester, Malvern, Birmingham, Solihull, pinpointing a postcode would be too difficult. Seems to be ok now, thank you.

  • capriccioqu4
    Capriccio Quartet (@capriccioqu4) reported from Malvern Wells, England

    Me too it’s a flipping nightmare actually 😳😢@EE help! It says as I am a small business I am not die an upgrade!!!!😭

  • danslee
    Dan Slee (@danslee) reported from Worcestershire, England

    If you're wondering which phone or internet provider to switch to you may want to keep up to speed on Andy as he bangs his head on the wall of @EE customer service...

  • peakie78
    simone peake (@peakie78) reported from Great Malvern, England

    @EE please can you help I've upgraded through another company but now I've logged into my account it now shows two numbers and looks like I have 2 accounts please advice. Thanks

  • richardkimberl3
    richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • goodzorr
    Alex 🦁 (@goodzorr) reported from Worcestershire, England

    @EE my broadband has been quite pants for a few weeks now; keeps dropping out. No problems in the area on your checker. The modem/router/box is almost 3 years old now, what's their shelf life?

  • Mrmagistar_MUFC
    Liam Ames (@Mrmagistar_MUFC) reported from Worcestershire, England

    @EE can someone sort this mast out that’s near me? Been down for days and my signal keeps cutting out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mumcalleddebbie
    Debbie Cook (@mumcalleddebbie) reported

    @EE It would be fantastic to get any signal at G77 6ZF 🙄😞

  • bondd
    Ben (@bondd) reported

    @EE I’m In Spain and unable to make calls to the UK, I have checked your EE forums but nothing seems to work, please help. Need to make an important call ASAP!

  • pmacbrum
    Phil McLaughlin (@pmacbrum) reported

    @EE Apparently for service lost for whole week to my business EE think a £25 credit is acceptable. No warning, no help really just telling us to use WIFI. I was given a number to complain. That proved pointless. I'll have to wait for the contract to expire. Are they all like this?

  • tammyanneb
    Tammy Barker (@tammyanneb) reported

    @Burton_jake25 @EE Mines been down most of the day

  • Roster192
    Texas Ross (@Roster192) reported

    @EE Hey Connor. Sadly what you've said here isn't what Gina from your Live Chat service thinks. She couldn't get anywhere near offering me the deal that a new customer can get. I'll text the chat number to see if anything is different. Thanks

  • AnnieConboy
    Annie Conboy MA(Couns) (She/her) 🧙🏻‍♀️🔮🎨🖌📝 (@AnnieConboy) reported

    @EE what a let down!Upgraded 2 phones yesterday from iPhone 6 to iPhone 12. EE operator didn’t mention that when the phones arrived I wouldn’t be able to charge them. Apparently I have to spend more money & buy a charger. @joelycett I feel this needs your special attention 😱

  • AlexanderChrisS
    Alexander Stopher 🇬🇬 (@AlexanderChrisS) reported

    @johnnywebster72 @EE How odd, definitely an EE problem! If you both use Apple Music you may find it more cost effective to change to Apple Music Family instead. £14.99 for up to six people in your family (if just two people use it, it’s already cheaper than two separate plans).

  • samcwylie
    Sam Wylie (@samcwylie) reported

    Disappointed with the broadband moving house service from @EE and @OpenreachHelp. 3 and a half weeks since contacting them, still not even a date for a new connection. Anyone in the Twitter team of either company able to speed up the process?

  • AndrewKelso1
    Andrew Kelso (@AndrewKelso1) reported

    @JakeOKane @EE Worse than that Jake. Can’t get 02 signal in Seahill!!!

  • bruno_sirianni
    Bruno Sirianni (@bruno_sirianni) reported

    @EE any problem today? I don't have signal on my mobile.