EE outages and service status in Stoke, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Stoke, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (50%)
- TV (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stoke, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stoke, England
The most recent EE outage reports came from the following cities: Worcester, Solihull, Redditch, Bromsgrove, Hartlebury, and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester
|
TV | 18 days ago |
|
Solihull
|
Internet | 28 days ago |
|
Redditch
|
Total Blackout | 1 month ago |
|
Bromsgrove
|
Internet | 1 month ago |
|
Worcester
|
1 month ago | |
|
Bromsgrove
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stoke, England
Latest outage, problems and issue reports in Stoke and nearby locations:
-
Penelope Dougan (@penelopedougan) reported from Solihull, England@EE We arrived and were sorted with a new sim in 15 minutes flat! There were problems with scanning my ID but they got that sorted ASAP I had rung EE earlier in the day so we just needed the sun and they couldn’t have been more helpful it was the Manager and another nice guy 👏👏
-
jonathan scott (@jonscott1980) reported from Solihull, England@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
-
richard kimberley (@richardkimberl3) reported from Redditch, England@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
-
Ben Gorman (@bjwgorman) reported from Solihull, England@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!
-
Simon Beamish (@simon_beamish) reported from Worcestershire, EnglandDear @EE Please can you fix my work iPhone. It's been down with 'no service' since yesterday and I'm having to wait for the IT department at work to liaise with you to find out why!
-
Dean Kavanagh (@dean_kavanagh) reported from Solihull, England@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
-
Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England@EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!
-
Richard Thorndike (@richthorndike) reported from Stoke, EnglandI have been completely let down by @EE and as such will never place an order with them again. All contracts being cancelled as we speak.
-
Actor David Edgar (@David_Edgar) reported from Worcestershire, England@EE Hi. Well, it did seem to get a little better but the main problem is I was travelling around quite a bit on Friday - Worcester, Malvern, Birmingham, Solihull, pinpointing a postcode would be too difficult. Seems to be ok now, thank you.
-
De3ze (@De3ze) reported from Solihull, England@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
-
Robert Mann (@bmann2801) reported from Worcestershire, EnglandThank you @EE for making this lockdown even more inconvenient. Your premium service for which l am paying was merely intermittent but now goes off for 12-15 hours at a time . When it does return it's intermittent again . So unable t work from home , unable to connect with family
-
Michael de Groot (@stayingaliveuk) reported from Stourport-on-Severn, EnglandMy 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
-
R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
-
@PaulWareingPoetry (@PaulWPoetry) reported from Salford Priors, England@EE I’m so proud to be an EE customer now you are giving NHS employees unlimited data. What a great thing to do! #NHSThankYou I just upgraded to an iPhone 11Pro and am glad I did.
-
Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England@EE will ee be commenting on the supply issues for Apple Watch Ultra and the fact large upfront payments are being taken and sat in ee’s bank account for an unknown length of time until supply is resolved - not good!
-
Karen Horne (@mrskhorne) reported from Sheldon, EnglandYoungest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts
-
Dan Slee (@danslee) reported from Worcestershire, EnglandIf you're wondering which phone or internet provider to switch to you may want to keep up to speed on Andy as he bangs his head on the wall of @EE customer service...
-
Sam Billyard (@sambillyard) reported from Redditch, EnglandHey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
-
-
Jordan Ladley (@jordanladley) reported from Solihull, England@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr Helen Perkins (@earlyyearsHP) reported@EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡
-
PushbackUK (@PimPGA) reportedHey @EE, this is now the 4th time in 2 weeks that my internet connection went out. I use my own router so I am assuming that you're doing something to make it fail. I pay for internet, not for your router, so stop pulling this ****.
-
Karishma Dave (@tripletno_3) reported@EE absolutely shocking service. I have paid a £100 upgrade any time fee to upgrade my phone, only for the website to crash and the order not go through. I placed the order again through the website, received a confirmation only to be told by your online chat that it hasn’t gone
-
Opeyemi Daniel (@DinaGlyphs) reported@EE That worked. However the contact person had not update on the problem or the expected timeline expected to have that fixed. Apparently, @WeAreOpenreach is yet to fix whatever problem there is in my neighbourhood and EE doesn’t seem to have any alternative solution for those affected. We’re stuck in a limbo.
-
simon withers (@KalEl_WBS) reported@Ubiquiti do your 5g devices support all networks? I’m on @EE your uk site lists T-Mobile but you don’t get that network in the uk.
-
David Rose (@david_navigator) reported@EE @GorwayGlobal To be fair, your account management web site is probably the worst in the known universe.
-
Matt Martin (@gtfcmatt) reported@EE Im logging into my account and its saying an account couldnt be found to match the user ID. Could you help me please. Thanks 👍
-
Lisa Grantham (@LisaJac03929654) reported@EE bought two S26 Ultra's - promised buds but its proving impossible to get them 🙁 tried to call customer services but they didn't call us back.
-
Hefin Richards (@HefinR) reported@LouNfu @EE They have areas which show perfect 5G cover yet data is slow or non existent- Shrewsbury SY3 is poor - I have raised this and they say “we have no reports of a fault” - it isn’t a “fault” It’s been like it for years! Same around SY22 - what you see ain’t what you get!
-
Julie (@jhshepherd9) reported@EE when your told the reason your wifi isn’t working right is because it’s school holidays and the WiFi traffic is bad. Doesn’t change the fact that I PAY to use WiFi school holidays or not