EE Outage Report in Stoke, Worcestershire, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stoke, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 16: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stoke, Worcestershire, England
The most recent EE outage reports came from the following cities: Birmingham, Worcester, Solihull, Bromsgrove and Halesowen.
City | Problem Type | Report Time |
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Total Blackout | ||
Total Blackout | ||
Wi-fi | ||
Wi-fi | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stoke, England
Latest outage, problems and issue reports in Stoke and nearby locations:
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nicole (@nicole118nicole) reported from Birmingham, England
@EE I’m still having issues, can’t log into my account
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RELLEY. (@relleypaul) reported from Birmingham, England
Will @EE ever fix their app.
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upsie daisie (@upsiedasie) reported from Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Forbes Coleman (@ForbesProducer) reported from Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Dean Kavanagh (@dean_kavanagh) reported from Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Loreta (@lottynew) reported from Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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De3ze (@De3ze) reported from Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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Liam Ames (@Mrmagistar_MUFC) reported from Worcestershire, England
@EE can someone sort this mast out that’s near me? Been down for days and my signal keeps cutting out
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C5 (@OoRITE_C4) reported from Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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Jean Thierry (@MutliRaceMan) reported from Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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caroline palmer (@cazman3011) reported from Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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David Hopkinson (@davehoppy66) reported from Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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C5 (@OoRITE_C4) reported from Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England
@EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!
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Michael de Groot (@stayingaliveuk) reported from Stourport-on-Severn, England
My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Hawkins (@SharonSjh1974) reported
@EE It’s appalling customer services. Waiting for nearly 2 hours to get situation resolved @EE
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John (@Dadyougeek) reported
@EE is there a problem with logging into accounts? I need to transfer some data but unable to log in
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Mrs Bailey (@APerson3245) reported
@EE Not been able to log in to my account via yoir app for days? R u having technical issues?
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The Plazzy Scouser (@Alan_Dawson1971) reported
Stop It @kevinbacon they never landed a plane through @EE Broadband (cause It's shite) stop it right now! That advert Is silly as much as having a mocked-up virtual shave ..just stop. FFS..
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lesley smith (@weesmithers) reported
@EE Not working in Glasgow
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Angela Maclean (@angmac68) reported
@EE is there an issue with My EE , it’s wanting me to register when I’ve already done this ?
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Naomi McDonnell (@mcdonnellnaomi1) reported
@EE I still have no service!
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Nigel Richards (@__nrg) reported
@EE hi I’m having issues with the My EE app. I cannot login to the app. It’s is asking for me to sign in using a phone number when I add the phone number the app insists I do it again, over and over. My wife needs data, is there another way to do this without using the app?
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Sharon Hawkins (@SharonSjh1974) reported
@EE I’ve been trying to get a complaint resolved for over 2 hours….. shocking customer services
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john shewan (@shoobsy1969) reported
@EE A message comes up saying sorry there are no suitable plans available right now this problem has been occurring for a very long time.