EE Outage in Solihull, England

@EE I’m having issues with my broadband. The connection on it is terrible, it’s drops in and out all day. At the moment I can’t even stream Netflix on one device. I’ve done all the usual troubleshooting with no help. It’s been like this for 4 days now

@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

@EE It seems to be ok so far this morning. Is there any way to check the status of service in my area

@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

@EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

@EE what a joke!! Putting prices up yet again even though I’m already paying a lot for a later model of an iPhone. Will not be renewing my contract with you guys after being a customer for 4yrs. Had enough of your ridiculous prices!

@EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.

@EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

@EE It's been a good few weeks now. Constantly having to use my limited mobile data because the WiFi can't support more than one device using it. I'd leave for another company but I don't want to pay the termination fees.

@EE hoping for help with pay as go phone not working abroad. It was fine then stopped after account was changed from monthly to pay as go. I have enough credit just won't make/receive calls or send txt.

@EE paying for 75Mbps download, lowest should be 50 but here I am day 2 of it being 11Mbps download. The issues I'm having with you guys are getting frustrating beyond belief unfortunately

do I upgrade to apple and pay more or go to @SamsungMobile or @NokiaMobile again and end up tearing my hair out because of their USB-C charging issues. A scratch on the camera lens is not causing these @EE #fuckthis

@EE You can do absolutely nothing!!! Been on the phone to customer service and they were not helpful one bit. Give me a discount on my remaining line rental plan and my PAC code to help. I’m basically without a line for a whole week ??? Something I was not informed

EE technical team is the worst on this planet. Feel to just pay off this stupid contract and get a sim only elsewhere because how you just disconnect my SIM card with no warning??? FUMINGGGGG is an understatement !!! @EE hope you see this 😡😡😡😡

@EE I haven't had s phone signal since yesterday. I am in Islington London Is there a Problem ?

@EE why is it taking so long to fix a network problem at TA9 3NP?

@EE can’t log in to app or on pc - is there a problem

@EE No issues with internet so far. I have tried plugging the phone directly into phone socket - same result. It does receive calls though.