EE

EE Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Sutton Coldfield come from postal codes B75.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 01/24/2025 08:20

January 24: Problems at EE

EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Halesowen, Burntwood, Cradley Heath, Wolverhampton, West Bromwich, Lichfield, Tamworth, Oldbury, Sutton Coldfield, Solihull, Wednesbury, Tipton and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall TV
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi
United KingdomHalesowen Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBurntwood Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • rachelg2711 Rachel Graham (@rachelg2711) reported from Birmingham, England

    @EE I’ve been with EE for many many years pay monthly (never missed a payment ect) and I’ve upgraded and they’ve said I have to pay a security deposit for line rental along with my bill... I’m so confused what this is for...

  • spoonaah alex spooner (@spoonaah) reported from Birmingham, England

    @EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve

  • Jaysixtinine Heisenberg (@Jaysixtinine) reported from Birmingham, England

    I will be changing my network today because @ThreeUK are a load of shit woke up today with no service now it says 3G and no internet connection @EE here I come @ThreeUK go **** your self

  • KheraDesigns Dip singh (@KheraDesigns) reported from Solihull, England

    EE is an absolute joke coming. They have promised me on 4 occasions that they will call me back to resolve an issue and they haven’t. 1 minute before the end of his shift I receive this text message.... absolute JOKE @ee @eecustomerservice

  • yogapuff67 🍸Lisa Pearson🍸 (@yogapuff67) reported from Birmingham, England

    @EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling

  • TROYBLVD (@TROYBLVD) reported from Birmingham, England

    @EE IVE BEEN IN UR STORE 45 MINS NOW ADVISOR TRYING TO FIX MY GALAXY WATCH IT SHOULDNT TAKE THIS LONG WOULD RATHER A REFUND CUSTOMER SERVICE HAVE TOLD ME ITS BEING INVESTIGATED I HAVENT GOT TIME FOR U TO INVESTIGATE IT JUST TAKE THE WATCH BACK WASTING MY TIME IN HERE SORT IT OUT

  • HarrisonKieran Kieran (@HarrisonKieran) reported from Birmingham, England

    @EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.

  • distantshipsmok sammie (@distantshipsmok) reported from Birmingham, England

    @EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)

  • Claytoncast Paul Clayton (@Claytoncast) reported from Birmingham, England

    Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband

  • Jaysixtinine Heisenberg (@Jaysixtinine) reported from Birmingham, England

    I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off

  • distantshipsmok sammie (@distantshipsmok) reported from Birmingham, England

    @EE The SIM won't work in it, but the SIM works in my old phone. It registers that the SIM card is in, but it says Emergency Calls Only. The handset hasn't been blacklisted - that was checked at an EE store and by tech support. I took the contract out last Thursday online. (1/2)

  • tiablake__ T I A B L A K E (@tiablake__) reported from Solihull, England

    Why is my data not working @EE

  • TROYBLVD (@TROYBLVD) reported from Birmingham, England

    @EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME

  • fashionenth Eunice Abe (@fashionenth) reported from Birmingham, England

    Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡

  • JasonWa30721137 Jason Watts (@JasonWa30721137) reported from Birmingham, England

    @EE full strength 4g signal at B5 7QU and no bandwidth at all. Come on EE. Put 50p in the meter. We’re paying enough for the data! #ripoff

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

  • HarrisonKieran Kieran (@HarrisonKieran) reported from Birmingham, England

    So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.

  • TROYBLVD (@TROYBLVD) reported from Birmingham, England

    @EE I DONT WANT IT REPAIRED I WANT MY MONEY BACK IVE NOT BROKEN IT LTE SERVICE NOT WORKING

  • BenMarkley Ben Markley (@BenMarkley) reported from Tamworth District, England

    @BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Onyxlightss Onyxlights (@Onyxlightss) reported

    @EE Is it going down? Just had two outages back to back in 10 minutes. #EEoutage

  • vmfranco92 Vincenzo Franco (@vmfranco92) reported

    @EE This is still an issue and has been so since middle of November. I am unable to get through on the phone as wait times appear to always be very long. If someone could get back to me I would appreciate it. Thanks V

  • screwballriver Scott Alexander (@screwballriver) reported

    @EE When you mean here to help I assume you don't refer to responding to people asking queries about the PS+ Bundles ordered on the 19th of November that no one is getting a response about.

  • lslef 𝙻𝚘𝚞𝚒𝚜𝚎. (@lslef) reported

    @EE my phone is literally useless because my usual full bars of signal has gone to nothing. I can’t send a message or ring ANYONE. What am I paying a bill for??? So frustrating.

  • Marie34244815 Marie pike (@Marie34244815) reported

    @EE called last night and told the exchange was down in my area DA1 5DA. Information given was that it would be running by 12.30am. Still not working no WiFi available.

  • mrbirch86 Nathan Birch (@mrbirch86) reported

    @O2 @O2 Thank you for your reply. I will be in contact shortly, as my 12 year service to @EE looks not valued as they have made no attempt to contact me. Speak soon.

  • Sparx0707 Sparx0707 (@Sparx0707) reported

    @EE is your broadband down around Ashford in Kent at the moment?

  • shanygne93 shanygne (@shanygne93) reported

    @EE @EE has got to be one of the worst mobile phone service providers I have ever had to deal with 😡.You say you are here to support but yet you continue to scam people

  • shanygne93 shanygne (@shanygne93) reported

    @EE Definitely the worst service provider I have had to deal with

  • LukeJamesConway Luke (@LukeJamesConway) reported

    @EE Any help?