EE Outage in Sutton Coldfield, City and Borough of Birmingham, England

@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

@EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

@tatbels @TomTalksCars @EE I always recommend my clients buy phones outright them go SIM only, slashed one clients spend by over 85%.Also, avoid high end state of the art phones, buy something older & ready to be discontinued or slightly lower down range, that's where best value is to be found.

@tatbels @TomTalksCars @EE Sadly a lot of companies use GDPR to try avoid helping clients, hiding behind data protection. If you want to get their attention, phone up customer services, close his account & ask for a PAC code, then they'll help.What they've been charging your father is disgusting.

@EE Hi, please I need help regarding my broadband account

@EE Hi, is it possible for someone to check if my upgrade was successful as I have had no reply as to when my new handset will arrive.. I upgraded to Samsung S20 plus last Friday via message service

@EE truly appalling customer service. four representatives yesterday personally guaranteed a call back from a manager last night and no one called. absolute joke.

@TomTalksCars @tatbels @EE Three customer service is dog shite.

@EE I have BT sport large screen but when I access the app the cast button doesn’t appear. Can you help please?

@TomTalksCars @EE Trying to sort out my fathers account as he’s been paying £300 a month for god knows how long. Brought in a letter from him authorising my access which I’m told to call customer services but even if I do that won’t give me access without him there in person also???!! Pointless.

@EE you call Center staff are just ignorant pieces of **** bunch of ***** the lot of yah send out wrong information over txt call Center staff rude ***** that just sat on there fat ***’s all day wankers the lot of yah!! So glad I left pay monthly you lot couldn’t run a bath

@EE @EE Hi, my mobile data doesn't seem to be down so cannot use my phone without WiFi. Please provide details on the issue?