EE Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Sutton Coldfield come from postal codes B73.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent EE outage reports came from the following cities: Birmingham, Tipton, Tamworth, Wolverhampton, Bilston, Oldbury, Walsall, Solihull, Willenhall, Dudley, Halesowen, Sutton Coldfield, Hampton in Arden, Smethwick and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Tipton |
Internet | |
| Birmingham |
Total Blackout | |
| Tamworth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Dan Jennings
(@DanJennings9) reported
from
Burntwood, England
@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺
(@karu1402) reported
from
Tamworth District, England
@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Athena
(@athenaki) reported
@EE morning, customer battling to upgrade a handset for nearly 2 weeks. ‘Back-office’ supposed to the sorting but no one taking responsibility or sorting! How do I reach someone who can sort my issue?
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' DMF🇵🇹
(@DMFv2) reported
@EE Nope.. still down despite being told it would be fixed that night. Don't worry, once it's fixed you'll be getting a call to discuss money off the bill because I'm not paying for a service that doesn't work.
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Tall Andy
(@xTallAndyx) reported
Courtesy of @VodafoneUK I now don’t have a mobile phone. I planned to move to them (huge mistake) and set up a new account along with my PAC from @EE. Received the SIM and checked coverage which was poor to none. Rang and cancelled subscription and was promised porting (1)
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𝑹𝒂𝒏𝒈𝒆𝒓𝒔 𝑩𝒆𝒂𝒓
(@RangersBear55) reported
Sick fed up of the crap service from @O2 mobile data barely working, calls going straight to vmail, can't connect when dialing out, texts won't send. And the excuse is because some mast has been removed.. Paying £55/mth for this?! Had it. Moving to @EE
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👩🏼💚LJ💚👩🏼
(@readsleepwork) reported
@EE 3 weeks on I still have issues after doing a sim swap, a replacement sim was sent after not getting my number back and no I have NO way of being contacted because even the temporary number isn’t working anymore, and my Mum’s sim has been cancelled too! Useless!
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Shaun
(@shaun___97) reported
@EE Hi terribly sorry I ended up calling to fix thr problem as I had to pay my bill thank you for geting back to me
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DDM_Clarke
(@ClarkeDdmthe1st) reported
@EE your BT broadband service over the last few days have been DREADFUL!
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james miller
(@bassking67) reported
@EE has there been a problem on the north coast of @Cornwall this year.. signal has never been this bad.?
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James West
(@WestCreative) reported
@EE desperately trying to add data to my account - but there’s an error with logging in, issues in the app saying try again later and zero response from your online chat having been waiting for over an hour.
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Skynet
(@Skynet_TX) reported
@IkeagoneKatz @EE I've found that if I dial 150 and just listen to the start of the message where it tells you your balance, then hang up, I then receive a text within a few seconds with all of my allowance details.