EE Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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The latest reports from users having issues in Sutton Coldfield come from postal codes B74 and B73.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent EE outage reports came from the following cities: Tamworth, Birmingham, Bilston, West Bromwich, Oldbury, Solihull, Lichfield, Cannock, Dudley, Wolverhampton, Smethwick, Sutton Coldfield, Walsall, Rowley Regis and Tipton.
| City | Problem Type | Report Time |
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| Total Blackout | ||
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| Total Blackout | ||
| Total Blackout | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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linda young
(@bluenoze63) reported
from
Lichfield, England
@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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Neil Waters
(@muddy7617) reported
from
Solihull, England
@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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kirsty dunlop
(@dunlop_kirsty) reported
I need broadband into my house this week after poor customer service from @bt_uk who can support? @EE @Onestream_UK
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Steven Foley
(@sdf1981) reported
@EE Thank you for the last 20 years, I now know what 3rd party messages I’ve been getting for the last week even spoke to you about it. I asked what they was about to be told don’t worry about it, we’ll I’m sure other providers will tell me, shocking customer service
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Mitchell
(@MitchellLund_) reported
@EE why is there never no signal?
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Jacko
(@_Jacko10) reported
@EE Thank you to the Customer Service team on Twitter. I had a frustrating time with #EE Monday due to contradictions lip service, and overall poor customer service. However yesterday and today via DMs and a call from Charlotte you have restored my faith in EE.
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Tia
(@rejectaa) reported
@EE can you please explain why your broadband has gone down without warning? Are you going to compensate me for using my data at home now?
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Red Passage Consulting
(@RedPassageC) reported
@EE is one of the most customer-UNfriendly companies I have ever dealt with. I regret using them as my mobile service provider. Cannot wait for the contract to be over so I can deal with a more friendly and professional company. Absolute waste of time.
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Thomas Hamilton
(@Hammy2273) reported
Upgraded my phone today at the @EE branch at kinnaird park, Edinburgh. Fantasy service from Simon. Another reason I’ve been with EE/Orange for nearly 20 years.
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Mick Cooper
(@themickcooper) reported
@EE “Hello, is that Mr Cooper?” “Yes - who’s that?” “It’s EE. For security clearance, what is your first name?” “Why?” “That’s how security clearance works. I’ll hang up if you don’t give it to me” “Well jog on then” I’m not impressed @EE if these are who you give my data to.
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Jacko
(@_Jacko10) reported
@EE Thank you to the Customer Service team on Twitter. I had a frustrating time with #EE Monday due to contradictions, lip service and overall poor customer service. However yesterday and today via DMs and a call from Charlotte you have restored my faith in EE.
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Laura Greenaway
(@LauraGreenawa12) reported
@EE I’ve to to say customer service is getting worse!! Currently 35 mins on hold to speak someone! Same thing last 2 times I called.