EE outages and service status in Sutton Coldfield, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 1 outage signal in the last 24 hours around Sutton Coldfield, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Aug 22, 3:23 PM GMT+1.
- Internet (67%)
- E-mail (14%)
- Phone (10%)
- Total Blackout (5%)
- Wi-fi (5%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 23: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sutton Coldfield, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Dudley, Solihull, Sutton Coldfield, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 19 hours ago |
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3 days ago | |
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Internet | 4 days ago |
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4 days ago | |
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Internet | 4 days ago |
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Internet | 5 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
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EE Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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ryan holyhead (@theorbsta) reported from Walsall Wood, England@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Andy Davies! 🏴🇮🇹🏴 (@SirAndyDavies) reported from Birmingham, England@Thomberley @ShaunPi73634082 @EE Never!
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Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, EnglandHey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒
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Dan Jennings (@DanJennings9) reported from Burntwood, England@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!
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C5 (@OoRITE_C4) reported from Birmingham, EnglandSo @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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swingeymart (@theblackstrat) reported from Hunnington, England@EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response
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King Of Ink Land ® (@king_body_art) reported from Birmingham, EnglandAbsolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating
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MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, EnglandWhat on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠
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upsie daisie (@upsiedasie) reported from Birmingham, England@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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tanya mahon (@tattypatch1985) reported from Birmingham, England@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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mattthemarshal (@mattthemarshal) reported from Cannock Chase, England@EE why is my signal so bad when im indoors?
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Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England@EE No problem, just that their not open yet.
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Matthew Sparks (@matthew_74) reported from West Bromwich, England@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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Jonathan Whiteland (@chailey_) reported from Birmingham, EnglandLovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Haani İYİ (@haani_m1) reported from Birmingham, England@EE what’s with no service how do i have no signal or service without WiFi
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Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.
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Sarah Keery (@SarahKeery1) reported from Cannock Chase, England@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England@EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!
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Barry dunn (@dunn_pdunn1) reported from West Bromwich, EnglandCannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Elliker (@MartinElliker) reported@EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time off on was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩
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SpionK (@Eltidostar) reported@EE it seems that you have utilised dial-up technology for your 5G in TA9 area #poorsignal #slow
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Elena J (@Posi61) reported@EE It doesn’t! Why is it so difficult for me to speak to a human being? If I DM you my phone number, could somebody call me? If not, then I’ll just cancel. I’ve had enough if this is how you treat a customer of over 20 years then it’s not worth me staying with you.
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simon withers (@KalEl_WBS) reported@EE Says they’re improving the network will be down for 3hrs, good job I’ve got WiFi then.
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Martin Winstanley (@soupisready) reported@EE How long does it take you to deal with complaints? sitting here with a potentially damaged iphone after my new order dropped thru letterbox after me paying DPD service they used Royal Fail ! and now nobody from @EE wants to talk to me but bet they’ll take the DD next week!
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blueShrew (@totfinsol) reported@EE help!
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Naomi Langford-Wood (@NaomiLWood) reported@EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.
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G E E T U P 💪🏼 (@dalli_72) reported@EE please help guys I have only a E sim device and my eSIM has deleted 😭😭😭😭 can’t access my phone or emails unless have WiFi and don’t have it in my work place where I am
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Michael Cryne (@michael_cryne) reported@markgregory_ @EE They’re a decent network but their sales operation is disgusting. That’s why I never accept their sales calls. I want everything in writing.
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Jim Gardiner (@jimmyg1972) reported@EE @birthdaycakexo I agree.....EEs only answer is check the coverage....the signal in Falkirk has been dreadful for years.....value for money is about 1 out of 10....time to move network shortly...