EE

EE Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sutton Coldfield come from postal codes B74 and B73.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 02/16/2026 00:55

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent EE outage reports came from the following cities: Tamworth, Birmingham, Bilston, West Bromwich, Oldbury, Solihull, Lichfield, Cannock, Dudley, Wolverhampton, Smethwick, Sutton Coldfield, Walsall, Rowley Regis and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTamworth Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • jordanladley Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • bluenoze63 linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • Breny85 Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • muddy7617 Neil Waters (@muddy7617) reported from Solihull, England

    @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

  • kelaniebookie Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dunlop_kirsty kirsty dunlop (@dunlop_kirsty) reported

    I need broadband into my house this week after poor customer service from @bt_uk who can support? @EE @Onestream_UK

  • sdf1981 Steven Foley (@sdf1981) reported

    @EE Thank you for the last 20 years, I now know what 3rd party messages I’ve been getting for the last week even spoke to you about it. I asked what they was about to be told don’t worry about it, we’ll I’m sure other providers will tell me, shocking customer service

  • MitchellLund_ Mitchell (@MitchellLund_) reported

    @EE why is there never no signal?

  • _Jacko10 Jacko (@_Jacko10) reported

    @EE Thank you to the Customer Service team on Twitter. I had a frustrating time with #EE Monday due to contradictions lip service, and overall poor customer service. However yesterday and today via DMs and a call from Charlotte you have restored my faith in EE.

  • rejectaa Tia (@rejectaa) reported

    @EE can you please explain why your broadband has gone down without warning? Are you going to compensate me for using my data at home now?

  • RedPassageC Red Passage Consulting (@RedPassageC) reported

    @EE is one of the most customer-UNfriendly companies I have ever dealt with. I regret using them as my mobile service provider. Cannot wait for the contract to be over so I can deal with a more friendly and professional company. Absolute waste of time.

  • Hammy2273 Thomas Hamilton (@Hammy2273) reported

    Upgraded my phone today at the @EE branch at kinnaird park, Edinburgh. Fantasy service from Simon. Another reason I’ve been with EE/Orange for nearly 20 years.

  • themickcooper Mick Cooper (@themickcooper) reported

    @EE “Hello, is that Mr Cooper?” “Yes - who’s that?” “It’s EE. For security clearance, what is your first name?” “Why?” “That’s how security clearance works. I’ll hang up if you don’t give it to me” “Well jog on then” I’m not impressed @EE if these are who you give my data to.

  • _Jacko10 Jacko (@_Jacko10) reported

    @EE Thank you to the Customer Service team on Twitter. I had a frustrating time with #EE Monday due to contradictions, lip service and overall poor customer service. However yesterday and today via DMs and a call from Charlotte you have restored my faith in EE.

  • LauraGreenawa12 Laura Greenaway (@LauraGreenawa12) reported

    @EE I’ve to to say customer service is getting worse!! Currently 35 mins on hold to speak someone! Same thing last 2 times I called.