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EE Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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The latest reports from users having issues in Sutton Coldfield come from postal codes B75.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 11/05/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent EE outage reports came from the following cities: Dudley, Birmingham, Wolverhampton, Tamworth, West Bromwich, Tipton, Oldbury, Smethwick, Halesowen, Walsall, Solihull, Sutton Coldfield, Wednesbury and Burntwood.

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City Problem Type Report Time
United KingdomDudley Phone
United KingdomBirmingham Internet
United KingdomWolverhampton Wi-fi
United KingdomTamworth Internet
United KingdomBirmingham Total Blackout
United KingdomWest Bromwich Total Blackout

Community Discussion

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EE Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE my fibre went down about half an hour ago, can I get any help tonight?

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • Pattimwr Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

  • LiamM_D Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • cazman3011 caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

  • ForbesProducer Forbes Coleman (@ForbesProducer) reported from Birmingham, England

    @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    @DeanBryan_ @EE Bun voda, they're the worst

  • loulabelle46 𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported from Tamworth District, England

    @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

  • trudy_taylor72 Trudy (@trudy_taylor72) reported from Tamworth District, England

    @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

  • originalstevieb Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

  • deb_fitzgerald deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England

    @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

  • dean_kavanagh Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • APG1959 Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

  • upsiedasie upsie daisie (@upsiedasie) reported from Birmingham, England

    @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BenjiCrossley Benjamin Mace-Crossley (@BenjiCrossley) reported

    @EE haven’t had broadband connection all day. Is there currently a outage in Helsby, Cheshire

  • ItsAishxo 🇵🇸 عائشة (@ItsAishxo) reported

    @EE your customer service has been so bad. I need to sort out two of my contracts and having to wait 40 mins to get through to someone who ‘can’t help’ isn’t helpful. Might just move to O2 or Vodafone at this rate 😒

  • kangemic Michel Grosset 🇨🇲🇬🇧 (@kangemic) reported

    @EE Hi Ashley ! But that was on a 150 phone call to EE. 16yrs of being a customer (since Orange) after explaining all the sets of loyalty discounts I have on my account she said it doesn’t matter because it’s the new IPhone . Even though I have had new IPhone . That was jus funny

  • moonstar6777 moonstarr (@moonstar6777) reported

    @EE shocking 4g service hope this is fixed

  • filmflammable Filmflammable (@filmflammable) reported

    @EE are you actually going to fix the app anytime soon. It would be great if I could actually look at my account. I've already tweeted you about this, and nobody bothered responding.

  • blue_nige BlueNige (@blue_nige) reported

    @EE I'm still waiting for a response 4 days later. Terrible customer service.

  • kevn84 kevgn84 (@kevn84) reported

    @EE absolute disgrace of a company. Have given them £8473 of my hard earned money over the last 7 years. I fall behind and owe them a measly couple of hundred. They said they can do nothing for me and my phone(and my OAP mother’s) will remain out of service until I can pay #ofcom

  • RachyMachy ✨Rachel✨ (@RachyMachy) reported

    @EE who do I contact to speak about returning a phone that was sent to me as a new line instead of an upgrade? I’ve filled in the online form and heard nothing back. Please help.

  • mummydozza Doreen Hornsby💙 (@mummydozza) reported

    @EE thanks for not responding to my DMs re erratic internet service for 3 days

  • ProfDrMrP Paul (@ProfDrMrP) reported

    @EE your website will not me log in, as usual, and my phone is not connecting to the network at all. Is there a known issue with your webpage?