EE Outage in Cannock, Staffordshire, England

@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

@EE I’m still having issues, can’t log into my account

Will @EE ever fix their app.

@EE All sorted now via a phone call. No problem.

@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

@EE I cannot gift data to my daughter through the app or my online account. Help please

@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

@EE why always is my signal so low? Two bars out 4? All the time

@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

On hold with @EE again, so far this is call number 5 today, and each time my phone has dropped out/cut off. So bad even the advisor I have briefly spoke to can't get through. Can we guess what I'm calling about. Good job I'm not self-employed...oh wait. #EEfail #EEPhoneProblems

@EE The signal in tw10 area doesn't work and hasn't for over 10 days got told my next update is 8th October on this issue this is totally unacceptable #poorservice

@EE 150 send me the link n from online i did it. For your kind information EE send me the unlock code but it doesn't work. To many incorrect attempts so now ph ask me MCK code. Thank you for your reply otherwise still i m waiting for a call from customer care but no one call me back.

@BenjaminEHowe @virginmedia I wanted to go with @EE but Jamie sorted out the bills here and he went with Virgin Media. I used to have my broadband linked to my phone account so whenever the Internet went down, I'd call them and they'd boost my data so I could tether. It made it SO much better.

@EE I'm lucky if I get 1 signal bar. I'm totally relying on WiFi calling. Been like it for years and seems there's no chance of it getting better. Will be moving to a different network once the contract is up.

@EE Thanks and I did that, I also have another problem

@EE hi I have tried calling to cancel my britbox add on. There is no automated option to do this, but online it says to call. What do I do?

@EE Hi is there a problem in EX39 3FA, our 4g is down?

I've never been able to access my pension account and I've been told that I should call to access my account. How can I access my account if I'm diverted to @EE voicemail!?

@EE I’ve been having problems with my fibre broadband on and off for the last 48 hours. I run a now tv stick and it’s either giving a blurry picture, buffering or not loading whatsoever