EE

EE Outage Report in Burntwood, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burntwood, Staffordshire, England 02/25/2026 10:05

February 25: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent EE outage reports came from the following cities: Birmingham, Willenhall, Tipton, Rugeley, Walsall, Wolverhampton, West Bromwich, Tamworth, Bilston, Lichfield, Cannock, Sutton Coldfield, Burton upon Trent, Stafford and Burntwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomWillenhall Total Blackout
United KingdomTipton Total Blackout
United KingdomTipton Total Blackout
United KingdomTipton Total Blackout
United KingdomTipton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • Breny85 Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • WaseemZaffar Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

  • yusuf_huraira Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • dinglette1972 Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England

    @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

  • kieran_stanley Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • stourdave Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

  • WorkAwayJoe Joe (@WorkAwayJoe) reported from Stafford, England

    @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • bluenoze63 linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

  • StephenLapper Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • francoissouyri François Souyri (@francoissouyri) reported from Birmingham, England

    @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

  • mercede72928186 mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • kelaniebookie Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • bigdavehotrod77 Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jax28523607 Jax (@Jax28523607) reported

    @EE can you please send someone out that can fix the mast properly covering ip124rn everytime you say it's fixed it's broken after 10 minutes no service all week

  • ShannonBurnikel Shannon Burnikell-Restrepo (@ShannonBurnikel) reported

    @EE Hi i can not long in my acount from abroad they have blocked my acount i can only logg in the app in my phone can someone help me as i am traveling at the moment and can not phone back home either i have money on my acount my phone is pay as you go

  • SteveCa54578453 Steve Carter (@SteveCa54578453) reported

    @EE Please send a response! Our internet and broadband has been down all night and the smart hub has been flashing blue all night. We cannot watch any Amazon Prime or Disney Plus and are having to use 5G at present. Please could you try to fix this asap?

  • JWM_traveller James Mitchell (@JWM_traveller) reported

    @EE @MarcAllera ZERO data through-put and no calls/SMS on 4G and no 5G at @manairport in T2 1903 lounge. Best network 9 years in a row…what an utter joke 💩💩

  • 0ae9b96bbb63448 ElCasco (@0ae9b96bbb63448) reported

    @EE can you tell me why my home broadband has been going off for hours at a time since Xmas eve? Absolute joke of a service from EE and its getting worse as the months go by.

  • perky356 Alice Perkins (@perky356) reported

    @EE I’ve landed in Australia and the smart pass I pre-arranged has not loaded so I have no data. The app is ‘not working’, the website won’t log me in due to suspicious activity, and neither of your customer service numbers for customers calling from abroad work. Please help!

  • buildyourowndog buildyourowndog (@buildyourowndog) reported

    @EE It was sent by support just at a test due to weak signal where I am but now I get no signal anywhere... Someone tried to reenable my existing sim earlier today but it still seems to be disbabled...

  • ShannonBurnikel Shannon Burnikell-Restrepo (@ShannonBurnikel) reported

    @EE i have problem with my acount plus i can not call and text back home from abroad i have pm a message to you please help

  • DanielleCoelho_ Danielle (@DanielleCoelho_) reported

    @EE still out here waiting for any semblance of a response on this. I never understood why everyone told me not to go with you guys as a service provider… now I get it

  • buildyourowndog buildyourowndog (@buildyourowndog) reported

    @EE Support decided to send it to me.