EE outages and service status in Burntwood, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Burntwood, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jun 5, 12:25 PM GMT+1.
- Internet (71%)
- Phone (21%)
- Wi-fi (7%)
The latest reports from users having issues in Burntwood come from postal codes WS7 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burntwood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burntwood, England
The most recent EE outage reports came from the following cities: Burntwood, Stafford, Walsall, Wolverhampton, Willenhall, Tamworth, West Bromwich, and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood
|
Internet | 1 hour ago |
|
Stafford
|
Internet | 2 days ago |
|
Stafford
|
Internet | 3 days ago |
|
Walsall
|
Phone | 3 days ago |
|
Wolverhampton
|
Internet | 9 days ago |
|
Willenhall
|
Internet | 10 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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lee hunt (@leehunt4) reported from West Bromwich, England@EE Looking at so other tweets not getting signal
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Helen Bennett (@Helen_Bennett) reported from Burton upon Trent, EnglandJust ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!
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Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England@EE my fibre went down about half an hour ago, can I get any help tonight?
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Tally B (@Bizzle_187) reported from Wolverhampton, England@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Joanne Gough (@RosieJ0) reported from Wombourne, England@EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.
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Sarah Keery (@SarahKeery1) reported from Cannock Chase, England@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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TRAI (@KRAYzTRAI) reported from Cannock Chase, England@xanniex58 @EE It’s been like this since late afternoon annie, I turned off WiFi and tried to use my data still not working x
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rob jones (@dodge109) reported from Wolverhampton, England@EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..
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j7b7 (@Jeanybabesb) reported from Walsall Wood, EnglandHave been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Jody (@Jarrook) reported from Wolverhampton, EnglandJust realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
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Barry dunn (@dunn_pdunn1) reported from West Bromwich, EnglandHow long before the @EE app is put right been down for a long time now
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Infamous Suk (@InfamousSuk) reported from West Bromwich, EnglandOne of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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Sarah Keery (@SarahKeery1) reported from Cannock Chase, England@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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Shane (@ShaneoTheBaggie) reported from West Bromwich, EnglandWhen will your service be fully up and running @EE? Mobile data still dropping in and out
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linda young (@bluenoze63) reported from Lichfield, England@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone
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lee hunt (@leehunt4) reported from West Bromwich, England@EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt
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Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England@EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.
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Dan Harris (@dan04harris) reported from Walsall Wood, EnglandHey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel C (@danielciornei) reported@EE is by far the worst company when it comes to loyalty tax. come broadband renewal… the ONLY option was upgrade to 10% more cost and when I started the switch the most bored person in the world called…. @EE I don’t care you are the best … thank you but no thank you.
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Shaun (@actionjaxon666) reported@jdklfc @EE Yeah so EE should just pay all the other companies to use their infrastructures around the world? Sure - not EE’s problem. It’s an industry problem. The infrastructure behind roaming is vastly complex, and with complexity comes costs that your basic AF contract doesn’t cover.
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Steve (@coastersteve) reported@EE I'm at the point of ditching my contract with EE which I've held since you started and before that Orange. Scaring customers is a terrible way to gain customers. They're coming back at 7, the cctv is on and I'll record them lying to my face to get a sale.
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Some UK Tesla Guy (@SomeUKTeslaGuy) reportedSo today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.
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caitlyn1972 (@AlwaysAnAngel72) reported@EE waiting for my new phone which should have been here yesterday but was a problem with your end. It was sent yesterday but I don't have an order number to track it fully. How do I get this please? I got the text from DPD but it's just stuck at Morley Depot.
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David charnock (@david4charnock) reported@ad_moran4 @EE @O2 Yeah but o2 signal and coverage is absolutley shocking
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PushbackUK (@PimPGA) reported@EE A hand? I called them before and once you mention that you have your own router, they can't help you.
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Dominic Geraghty (@DominicGeraghty) reported@EE You keep writing that and they do nothing - they can't be bothered to look into it properly. Cancel this threatening demand please. I couldn't care less about £18 but I'm not being bullied by lying corporations.
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Paul Leetham (@leetham_paul) reported@EE Many thanks for your reply but the issue has now been sorted & restrictions removed. It was an error made by your billing department & so I was told a missing zero of my credit limit when it was redone
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Matt Black (@DJ_Matt_Black) reported@EE Thank you, when I contacted customer service by DM this is the number that contacted me so I think you might want to look into it