EE

EE Outage Report in Burntwood, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Burntwood come from postal codes WS7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burntwood, Staffordshire, England 01/27/2026 02:50

January 27: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent EE outage reports came from the following cities: Birmingham, Cannock, Walsall, Sutton Coldfield, Burton upon Trent, Bilston, Tipton, Stafford, Willenhall, Burntwood, Wolverhampton, Lichfield, West Bromwich and Tamworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomCannock Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • donnak2002 Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • DanJennings9 Dan Jennings (@DanJennings9) reported from Burntwood, England

    @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

  • lovingit2015 𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

  • cazman3011 caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • ZachariahED Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • Nikki_Jayne7 Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England

    @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

  • ForbesProducer Forbes Coleman (@ForbesProducer) reported from Birmingham, England

    @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

  • karu1402 🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

  • Chezzels2 Chezzels (@Chezzels2) reported from Cannock Chase, England

    @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    @DeanBryan_ @EE Bun voda, they're the worst

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SweetMochi53 merry (@SweetMochi53) reported

    @EE anyone looking to go with EE, don’t. They sell your data and I’ve been getting 5-10 spam calls every day. This is a number I almost never use so I didn’t post it online anywhere. Calling customer service did nothing! Stay away!!!!!

  • PaulRees80 Paul Rees (@PaulRees80) reported

    @EE are there issues with signals in CF23 area I live 200 yds from a 5G mast and I’m struggling to get a signal

  • iHareClamilton CH (@iHareClamilton) reported

    @EE I won’t be making any calls. I contacted EE because I cannot access data. The message EE sent me states that data roaming is included. Your agent told me it wasn’t and that I had never received a message. Please confirm data is included with no charge and how I access it.

  • srk1407 Scott K ⚒ (@srk1407) reported

    @EE Thanks. Do you offer better rates to come back or is it just what is shown on your website as I was a long term customer and was on a good tariff.

  • Newby13Craig Joseph Newby golf (Craig Newby) (@Newby13Craig) reported

    Just got to say the customer service at @EE is the best never ever had a issue and 5 year just superb

  • LfcShaunjudge Shaun (@LfcShaunjudge) reported

    @O2 glad my contract is up... Literally the worst mobile company I have used... I work all over the country... 5G is 3G with a 5G mask on in most places... @virginmedia you had a stinker teaming up with this lot.. @EE was better by far...

  • AndyWhyte_ Andy Whyte (@AndyWhyte_) reported

    @EE i am wasting enough time on this... i found some time yesterday to call and the lines were shut after saying they were open. the time before that i called and my order number changed status to 'cancelled' and i received no new order number. absolute **** show. can i just cancel?

  • JonD_Chadwick Jon Chadwick (@JonD_Chadwick) reported

    @EE yes, I tried that. They promised someone would reply to me, then closed the complaint. I can't get anywhere on the phone

  • zbehagg Zoe Behagg (@zbehagg) reported

    @EE are your services down or is my router broken?

  • SamsaraLosingIt Samsara (@SamsaraLosingIt) reported

    @EE why can't I get a simple thing like a PAC code from yourself 5 times I've text now and not a single reply, Your online form is broken was yesterday too and I don't want to call an advisor over something that should be simple. 😤 Any wonders why I want to leave.