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EE Outage Report in Burntwood, Staffordshire, England

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The latest reports from users having issues in Burntwood come from postal codes WS7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burntwood, Staffordshire, England 12/04/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, West Bromwich, Burton upon Trent, Burntwood, Sutton Coldfield, Tamworth, Tipton and Stafford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWolverhampton Wi-fi
United KingdomBirmingham Total Blackout
United KingdomWalsall Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • DanJennings9 Dan Jennings (@DanJennings9) reported from Burntwood, England

    @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

  • ZachariahED Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • donnak2002 Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • Nikki_Jayne7 Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England

    @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

  • karu1402 🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

  • ForbesProducer Forbes Coleman (@ForbesProducer) reported from Birmingham, England

    @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

  • lovingit2015 𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • cazman3011 caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • Chezzels2 Chezzels (@Chezzels2) reported from Cannock Chase, England

    @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pham234 pham234 (@pham234) reported

    @EE Need help setting up roaming?? Please DM, thanks

  • sophiegrant1980 Sophie Grant (@sophiegrant1980) reported

    Anyone else having problems with @EE broadband pay for a service but cannot watch anything today and normal TV is absolutely useless

  • EzMobiles i=Mc2 (@EzMobiles) reported

    @EE The Roam Abroad Pass is a 30-day rolling add-on allowing signal coverage in 47 European destinations. Covering all countries affected by EU roaming charges. There are a few ways to enable add-ons to your account. For the simplest method text ROAMING PASS to 150 to pick the pass.

  • abdullahm3211 Abdullah (@abdullahm3211) reported

    @EE Very very annoyed! I’m in a foreign country trying to unlock my phone which isn’t working even after the 24 hours. Call your customer service at my expense - because you charge £2/min - and get hung up on after 20 minutes.

  • Lewis1876 Lewis: Falkirk TV & shirts (@Lewis1876) reported

    @ERC_312730 @EE Yep, zero signal at all most of the day

  • twirlerjonesy Emma Jones (@twirlerjonesy) reported

    @EE your cheltenham branch is a waste of time very unhelpful glad I’m with @VodafoneUK would never buy a phone from EE if that’s the help I’m going to get!

  • Tartannancy hollie arnold (@Tartannancy) reported

    @EE - not been able to make or receive calls since NYE daytime until 3 pm today. EE store can't help as no nano Sims in-store. Your tech support can't help to cancel contract £700 fee. On a phone I couldnt use or u can't access tech help @MartinSLewis @MarcAllera

  • BriefcaseFFC Ben (@BriefcaseFFC) reported

    @EE Yeah, so the link to Order a New SIM card doesn't work. Can I go into a branch and get one? Will I be able to keep my number?

  • TweetsSmithy Rob Smith (@TweetsSmithy) reported

    @EE are you able to give any information on the service issue you have at the moment in the CO7 postcode area. I understand the outage has been going on for several days

  • Thelaserbearguy Matt Ley (@Thelaserbearguy) reported

    @EE hey, I’m having trouble activating my data roaming - I’m in Spain and don’t have any network in order to text 150 to turn roaming on, and I can’t seem to activate it in my account settings on the web or app, any advice?