EE Outage Report in Burntwood, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Burntwood come from postal codes WS7.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, Wednesbury, Stafford, Lichfield, Tamworth, Burton upon Trent, West Bromwich, Burntwood, Sutton Coldfield, Willenhall, Bilston, Tipton and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Walsall |
Phone | |
| Birmingham |
Total Blackout | |
| Wolverhampton |
Total Blackout | |
| Birmingham |
Internet | |
| Wolverhampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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mercedes hodson 💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Rob moore🥩🥩🍺🍺
(@gonzbigdaf) reported
from
Burton upon Trent, England
Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓
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linda young
(@bluenoze63) reported
from
Lichfield, England
@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The Average FC Player
(@AverageFCPlayer) reported
@EE No internet for three days. Messaged me to say the problem was fixed yesterday, it isn’t. Can’t get through to an operator, just sends me to a bot. The problem is all with most of my local area, any chance of getting someone out to fix it or am I waiting for another 3 days?
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Ash
(@ashley79xx) reported
@EE I try to dm you but the bot keeps telling me to call customer service. I can’t as I’m not in the UK I’m away on holiday! I can’t even call 150 hence the problem!
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Nikki Johns
(@JohnsNikki48371) reported
@EE Thanks, managed to get through a it's done, though your website is really flaky and the app doesn't work well!
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Chuppers
(@ChuuppersPoGo) reported
@EE switche internet over from BT to you. Activation date was last Friday, it's now Sunday and you haven't allowed me to start the service. Your customer service reps are just putting my partner and I in a loop. Adding random time frames where nothing changes.
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Alun Prosser
(@LanzaroteCamel) reported
@EE How am I supposed to call 150 or use the app when there is no signal and no internet because your transmitter tower is down yet again. I have had to drive somewhere else to get a signal to send this.
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Stephen McGarry
(@Mad_McGarry) reported
@EE any news on when the issues in the TS25 area will be fixed? Broadband has been off completely for at least 4 hours, can't even log into the website to check the area status
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Suzanne💙
(@suzywosit) reported
@EE I've arrived in the usa and want to buy a 7 day pass, I've got the text but the link isn't let me buy the pass help!!
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👉 Dean Hall 👈
(@Deane_Hall) reported
@EE Really disappointed with my broadband. Runs that slow that it’s really starting to piss me off. SHOULD OF STAYED WITH @TalkTalk
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Lord Carter
(@LordACarter) reported
@EE our plan is out of contract nice rep resolved a query tried to put us through to retention team they did not want to know and told him to deal with us Guess we are off to new provider Disgusting could not careless retentions team Hope you are proud of this service#EE
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Jamie Holland
(@jamoiholland) reported
@EE I placed an early upgrade order yesterday, got an SMS today saying "issue with the order, contact us", the chat agent is giving me a different price, and saying the order number is actually only a reference number. This smells fishy. Is it legitimate process? Thank you