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EE Outage Report in Burntwood, Staffordshire, England

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The latest reports from users having issues in Burntwood come from postal codes WS7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burntwood, Staffordshire, England 01/31/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent EE outage reports came from the following cities: Sutton Coldfield, Birmingham, Cannock, Wolverhampton, Walsall, Burton upon Trent, Bilston, Tipton, Stafford, Willenhall, Burntwood, Lichfield, West Bromwich and Tamworth.

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City Problem Type Report Time
United KingdomSutton Coldfield Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomBirmingham Phone
United KingdomCannock Total Blackout

Community Discussion

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EE Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • deb_fitzgerald deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England

    @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

  • conrad_noble Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • APG1959 Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

  • ZSJaved123 Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • gingerandnuts Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

  • H95342533Holmes Robert Holmes (@H95342533Holmes) reported from Tamworth District, England

    @EE Rubbish network

  • t_talbotx Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • upsiedasie upsie daisie (@upsiedasie) reported from Birmingham, England

    @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • H95342533Holmes Robert Holmes (@H95342533Holmes) reported from Tamworth District, England

    @EE Rubbish network EE giffgaff is the best 💯💯💯💯

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

  • LiamM_D Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • originalstevieb Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE my fibre went down about half an hour ago, can I get any help tonight?

  • saritaverma11 Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • Pattimwr Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE No problem, just that their not open yet.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pierre_w33 Pierre (@pierre_w33) reported

    @EE @BigOtter1972 If you read the news, you’ll see that the ‘postcode’ you need to check out is UK. This is a widescale issue which, weirdly, EE are not acknowledging on social media.

  • SJaydes S Jaydes (@SJaydes) reported

    @EE any idea when my 4G will be up and running? It’s been down for the past two hours. Thanks

  • Haribo93 Harriette Whitehouse (@Haribo93) reported

    @EE no network loading in DY8 area?!

  • emma_rieley Emma Rieley (@emma_rieley) reported

    @EE received a text saying data turned off and now can't use majority of phone, can't send messages, just a general blackout!!!

  • keely1089 Keely Perryman (@keely1089) reported

    @EE why is my 4g not working? And my phone won't let me connect to the WiFi, yet everything else in the house is working with the WiFi so it's not an issue with that!!

  • deSilvaAssocs lisa de silva (@deSilvaAssocs) reported

    Really disappointed with @EE. Have been customer for almost 10 years. Contract up - was messaged asking to stay on and promised price match. Yet they won’t price match a basic sim only deal. Have no choice but to leave and will cancel other contracts using them.

  • AlexandraDoche1 AlexandraMalone (@AlexandraDoche1) reported

    How long are we going to have no connection for. This is outrageous. No contact from EE to explain what is going on. Calls get disconnected if you try the contsct center. No communication. @EE this is awful service!

  • stephenjcorrig1 stephen sisco corrigan (@stephenjcorrig1) reported

    @EE what is up with ur internet I’m on 4g and it’s down for nearly 2 hours I can’t access anything I can send a message on normal and call that’s about it

  • Deen56109343 Deen (@Deen56109343) reported

    @EE Well Bob Instead of writing a paragraph on how respectful ee is. Why don’t you put that much effort into resolving the problem. U ****

  • TomaszHerbasz Tomasz Herbasz (@TomaszHerbasz) reported

    @EE I lost internet on my mobile and 4gee router as well. It appears to be linked to some sort of wider outage? Do you know when I can expect normal service to resume?