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EE outages and service status in Burntwood, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Burntwood, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, Internet, and Phone.
  • The most recent signal from this area was received May 10, 11:20 PM GMT+1.
  • 67% Wi-fi (67%)
  • 17% Internet (17%)
  • 17% Phone (17%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 12: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Burntwood, England

The most recent EE outage reports came from the following cities: Walsall, Wolverhampton, West Bromwich, Tamworth, Burton upon Trent, Wednesbury, Stafford, and Lichfield.

CityProblem TypeReport Time
Walsall Internet 2 days ago
Walsall Phone 12 days ago
Wolverhampton Wi-fi 12 days ago
West Bromwich Wi-fi 12 days ago
Walsall Wi-fi 12 days ago
Walsall Wi-fi 26 days ago

Nearby cities with recent reports

Walsall

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • mercede72928186
    mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • lovingit2015
    𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • KRAYzTRAI
    TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    What is wrong with EE , Facebook Instagram all down @EE

  • dip974
    Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

  • mikewardunited
    michael ward (@mikewardunited) reported from Stafford, England

    @EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE

  • leehunt4
    lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt

  • trudy_taylor72
    Trudy (@trudy_taylor72) reported from Tamworth District, England

    @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

  • RosieJ0
    Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • InfamousSuk
    Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    @EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff

  • NormWolves1877
    Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, England

    Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

  • SarahKeery1
    Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

  • ZachariahED
    Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • LiamM_D
    Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • conrad_noble
    Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • dinglette1972
    Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Boonana2704
    Boonana (@Boonana2704) reported

    @EE I have spoken to samsung regarding getting some galaxy buds repaired and they directed me to yourselves. Can I DM you regarding my issue and get a quote please?

  • trickytrees12
    Thomas Payne (@trickytrees12) reported

    Never known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.

  • alex_smerdon
    Alex Smerdon (@alex_smerdon) reported

    @EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.

  • MickyJones_
    Micky Jones (@MickyJones_) reported

    @HappyDa63374790 @EE I would use the website but the drop down bar for choosing device doesn't work so I can upgrade a device. Both knackered

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

  • maria__zelenova
    Maria Zelenova (@maria__zelenova) reported

    Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

  • D_W_Marshall
    David Marshall (@D_W_Marshall) reported

    @EE please help.. I closed an account down for my dad (who is unable to deal with as I have POA).. you sent me an email to pay the final bill but the phone number you give is not relevant (round round and round) ... Help as I cant pay what is due

  • mohoosenplus
    Mo (@mohoosenplus) reported

    @EE my number won’t work for iMessage help 😞

  • ShmufmBreakfast
    Shmufm Breakfast - The most Diverse music (@ShmufmBreakfast) reported

    @EE @tonycarmelo15 The app is crap...this always happens after there is an update

  • Billyhawes
    Billy Hawes (@Billyhawes) reported

    I don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles