EE Outage in Burntwood, Staffordshire, England

@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

@DeanBryan_ @EE Bun voda, they're the worst

So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

Annoyed that my unlock code for my 2 year old @ee bought phone has not arrived like promised 10 days ago. Poor service.

@EE Yes currently I am a pay monthly customer

@bobbibalf7 @MattyElliott00 @EE Customer service have been alright with me, they get it wrong every time but once I tell them it’s with the ombudsman they shut up and apologise. EE themselves genuinely are the worst company, procedures that are in place and the mistakes they make are abysmal

@brie_for @EE The whole point is to kill off any infected so they don’t reach Jackson. He didn’t help people in the first game and there’s no indication he’d changed. And no they wouldn’t just automatically say their name and Joel gave his own name away.

@EE Hi, my friend doesn’t receive my text messages from my IPhone, she hasn’t blocked me accidentally as I can receive her’s she’s the only one I have this problem with and it’s been going on now for a while, can you suggest anything please?

@EE it's not so much the 4.5% that i have an issue with (although i do). it's more the fact that this was slipped in hoping that people won't notice. as an aside, how do you know that i'm not financially vulnerable?

@honestjon74 @EE We are sorry to hear that. Please get your son to message us directly so we can check to see what has caused the issue here. -Mohsin

@EE I'm currently a customer and I am interested in moving from a physical am to an e-sim Is it possible to do this without changing my plan

Love how @EE will fail to apply a discount code for a contract ,over charge you on it, agree to pay back what they over charged you ,then refuse to pay anything back past 3 months ,blame me for it ,and fail to answer my complaints procedure and close it without contacting me.

@samsunguk @ee - yet again poor service! Will I EVER see my free smartwatch or are they like #unicorn turds? #disappointed #customerservice