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EE Outage Report in Burntwood, Staffordshire, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Burntwood come from postal codes WS7 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Burntwood, England

The most recent EE outage reports came from the following cities: Walsall, Wolverhampton, Wednesbury, Stafford, Lichfield, Tamworth, Burton upon Trent, West Bromwich, Burntwood, Sutton Coldfield, Willenhall, Bilston, Tipton, and Rugeley.

CityProblem TypeReport Time
Walsall Internet 1 day ago
Walsall Wi-fi 6 days ago
Walsall Phone 8 days ago
Wolverhampton Total Blackout 9 days ago
Wolverhampton Total Blackout 9 days ago
Wolverhampton Total Blackout 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • lovingit2015
    𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • trudy_taylor72
    Trudy (@trudy_taylor72) reported from Tamworth District, England

    @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

  • donnak2002
    Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • spartan888
    Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • Nikki_Jayne7
    Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England

    @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • SarahKeery1
    Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

  • Hitendra70
    Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • karu1402
    🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

  • DanJennings9
    Dan Jennings (@DanJennings9) reported from Burntwood, England

    @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

  • leecadallan
    Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

  • SarahKeery1
    Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • Chezzels2
    Chezzels (@Chezzels2) reported from Cannock Chase, England

    @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

  • Bizzle_187
    Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • Jarrook
    Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • loulabelle46
    𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported from Tamworth District, England

    @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

  • ZachariahED
    Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • amylou88_x
    Amy Louise. (@amylou88_x) reported

    Anyone else got issues with early upgrades with @EE? App says eligible for an early upgrade with no fee for a new phone or a fresh sim only deal. Tried to take advantage of this only to be told it’s actually only handset? Customer service have been dismissive #ee #upgrade

  • notelkz
    Matt // elkz 🕹️ (@notelkz) reported

    More than a week since I upgraded with @EE and I still don't have a phone and they won't let me order a new one. Fantastic service.

  • rstoeber
    Robert Stoeber (@rstoeber) reported

    Does @EE actually store passwords in clear text? I got an email from John Bonner, Executive Customer Resolution Team saying: If you can’t call me, please email me back to confirm the: name on the account 3rd and 5th characters of the account password.

  • Bingobong72
    Ian Wilko (@Bingobong72) reported

    @EE I would be better if I wasn’t in the middle of nowhere and your online top up system wasn’t shite…never ever works when needed #shitwebsite

  • nickjenkins01
    Nick Jenkins (@nickjenkins01) reported

    @Katemorris08 @EE Found out if you ring customer services from a landline 0800 079 8586 you get the option of hanging up, staying in the queue and they ring you back..and it worked!

  • 11Jordz
    Jordan🇩🇲 (@11Jordz) reported

    6 months into my 2 year phone contract with @Ee and my monthly price has gone up £8. The signal is constantly **** I have to use wifi calling to make a phone call, if anything they should be giving me £8 back a month🤯

  • elaineduggan
    Elaine Duggan (@elaineduggan) reported

    @EE I need someone to call me as my husband and I have a problem.

  • chalkychap
    Andy (@chalkychap) reported

    @EE Maybe billing is the wrong word in relation to #EE PAYG accounts. Can a PAYG customer look at their usage history to see calls, texts and data usage? Just trying to understand how you might be able to keep track of usage on PAYG. TIA.

  • nickjenkins01
    Nick Jenkins (@nickjenkins01) reported

    @EE just tried to speak to someone on 150....but no, you have to go thro options and then get cut off! Try again... offered some new "visual service" !!?? Doesn't work! Then you manage to get a text and wait for someone to ring back. Ahhhh JUST answer the phone!

  • JimCranky
    Jim (@JimCranky) reported

    Well I was having a lovely time watching some rugby until, for approx the millionth time this month, our @EE broadband died. Ever since we switched to @EE we’ve had trouble