EE Outage Report in Burntwood, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Burntwood come from postal codes WS7.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent EE outage reports came from the following cities: Birmingham, Lichfield, Wolverhampton, Tamworth, Burton upon Trent, West Bromwich, Burntwood, Sutton Coldfield, Willenhall, Stafford, Bilston, Wednesbury, Walsall, Tipton and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Lichfield |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
-
Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
-
Lee CadwalladerAllan
(@leecadallan) reported
from
Burntwood, England
@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.
-
Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
-
C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
-
C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
-
Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
-
Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
-
caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
-
Nikki Jayne
(@Nikki_Jayne7) reported
from
Tamworth District, England
@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
-
𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
-
Trudy
(@trudy_taylor72) reported
from
Tamworth District, England
@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?
-
🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺
(@karu1402) reported
from
Tamworth District, England
@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.
-
Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
-
Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
-
Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
-
Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
-
Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
-
Dan Jennings
(@DanJennings9) reported
from
Burntwood, England
@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!
-
Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
-
Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
SarahNiichole
(@sarahnsmiith) reported
@EE worst customer service! Absolutely useless
-
Smith
(@relatvi) reported
@garthomas78 @EE Had exactly the same issue but i was helped by a hacker called cr4ckware on Instagram he can help you
-
Lizzie Cass-Maran (she/her)
(@LizzieCassMaran) reported
@ThatGirlVim Thank you, this is a total bugbear. Then they offer you cheaper deals. I had this when I left @EE - they told me when I rang that I could get better deals chatting on the phone and I straight up told them that was just another reason I didn't want to be a customer. It's ableist.
-
David
(@belanxg) reported
@garthomas78 @EE If not for the help of cr4ckware on Instagram I wouldn’t have gotten back my account
-
Ellie Dawes
(@mrsjelly) reported
I don't think people tweet enough about good service - I reported a fault with my broadband to @ee last night and they sent an engineer round and fixed it this morning. I'm really happy.
-
Mercedes Millbank
(@mercmillbank) reported
@EE why when I’ve been on hold for 40mins, on the phone to an agent for 15mins does he then put me on hold, hang up and not attempt to call me back? The service from your call centre agents and live chat agents recently is SHITE #EE
-
Sarah
(@SarahSmithxox) reported
@EE Would appreciate if someone with manners could check the dm I have sent you after speaking to an very unhelpful rude advisor this morning
-
dreadnowt
(@GDrybala) reported
@EE got txt telling 80% data used - in middle of streaming an interactive app: try to buy more data on link given 1 link given tells me “cannot recognise you as a customer” ! 2 neither app nor website are working If can’t sell data when we need it, maybe give 250MB Pls reply
-
ed francis
(@pompeyhedge) reported
@RetroGameLord1 @VodafoneUK @EE I've had 6 months of crap signal and only got a new sim card 🙄 (which did nothing)
-
tumtumtum
(@tumtumtum) reported
If you take too long trying to navigate the @ee 150 telephone support menus, the Apple Watch set up times-out and you're back to square one again.