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EE Outage Report in Burntwood, Staffordshire, England

Why is my EE service not working?

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The latest reports from users having issues in Burntwood come from postal codes WS7 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Burntwood, England

The most recent EE outage reports came from the following cities: Walsall, Wolverhampton, Wednesbury, Stafford, Lichfield, Tamworth, Burton upon Trent, West Bromwich, Burntwood, Sutton Coldfield, Willenhall, Bilston, Tipton, Rugeley, and Cannock.

CityProblem TypeReport Time
Walsall Wi-fi 3 days ago
Walsall Phone 5 days ago
Wolverhampton Total Blackout 6 days ago
Wolverhampton Total Blackout 6 days ago
Wolverhampton Total Blackout 6 days ago
Wolverhampton Phone 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • bluenoze63
    linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • SarahKeery1
    Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

  • loulabelle46
    𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported from Tamworth District, England

    @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

  • leecadallan
    Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

  • Bizzle_187
    Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • donnak2002
    Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • Nikki_Jayne7
    Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England

    @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

  • trudy_taylor72
    Trudy (@trudy_taylor72) reported from Tamworth District, England

    @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

  • lovingit2015
    𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • ZachariahED
    Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • DanJennings9
    Dan Jennings (@DanJennings9) reported from Burntwood, England

    @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

  • Chezzels2
    Chezzels (@Chezzels2) reported from Cannock Chase, England

    @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

  • SarahKeery1
    Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

  • Jarrook
    Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • Hitendra70
    Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • karu1402
    🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AaronSablon
    AaronSablon (@AaronSablon) reported

    @Pete_Bassist @EE @Ofcom All UK networks signal coverage maps are slightly misleading. We are in 21st Century and all networks together should share the cost of the entire infrastructure and all share their infrastructure - this would make a huge difference

  • richkav1
    Richard Kavanagh (@richkav1) reported

    @northolt3103 @EE Recently they allegedly upgraded the system locally to 5G we now have worse signal than when it was 3G

  • MGBLincs
    Mark B (@MGBLincs) reported

    @northolt3103 @EE Yep absolutely appalling signal wherever I go in the UK

  • LCampbell1985
    Laura Campbell ❤️ (@LCampbell1985) reported

    @northolt3103 @MarkCabbie @EE Whatever you do, avoid Three. I’m actively counting down the day, signal is shocking!

  • AnnaEll06605627
    Anna 🇺🇦 (@AnnaEll06605627) reported

    @EE absolutely useless - instore staff unwilling to help with upgrade , nobody answering instore phone. general phone been on hold 20 mins. no wonder we want to leave

  • Avoidmotorway
    LittleRedThumper (@Avoidmotorway) reported

    @northolt3103 @EE Too many people now and not enough masts to boost the signal.

  • Chri592
    Chris (@Chri592) reported

    @DeesideDon @Flexer1973 @EE Hmmm I had horrific problems with vodafone broadband and their ****** bot based customer service. Not gambling but thanks

  • tansel_Turuk
    tansel (@tansel_Turuk) reported

    @EE @EE I’ve had no usable mobile internet at my home (OL16 5AS) for over 2 months. I can’t use WhatsApp or browse the web. I’ve contacted you multiple times with no solution. I’m paying a high monthly fee for unusable service and want to cancel my contract without penalty. help.

  • crazyworld0071
    CrazyWorld (@crazyworld0071) reported

    @northolt3103 @EE They've all got bad since those phone masts went up

  • ejk39
    Steve Butler (@ejk39) reported

    @northolt3103 @EE 18 months? I've had bad/non-existent broadband for at least 3 years. When I mentioned it to them, they gaslit me