EE

EE Outage Report in Burntwood, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burntwood, Staffordshire, England 02/14/2026 09:15

February 14: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent EE outage reports came from the following cities: Birmingham, Bilston, Tamworth, West Bromwich, Lichfield, Cannock, Wolverhampton, Sutton Coldfield, Walsall, Burton upon Trent, Tipton, Stafford, Willenhall and Burntwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • bluenoze63 linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • Breny85 Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • gonzbigdaf Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • karu1402 🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MinesWrites frank (@MinesWrites) reported

    @charliemfc @EE They have gone to bed hungry and in the dark as the electric went last night. Used the emergency trying to buy a phone.

  • cubwolf Dave Smith (@cubwolf) reported

    @EE Sorry I got sidetracked with covid on holiday. Juat pointing out the signal in Ingoldmells is appalling. Not a fault just a low signal and obvious lack of data capacity in the summer down there

  • gilesgregg Giles Gregg (@gilesgregg) reported

    @EE I’ve been waiting on your tech support line for 20 minutes and then just kicked off. Why can’t my phone connect to underground wifi? It’s never worked, just got the SIM card a month ago. Your online help is crap.

  • CraigRi34493206 Craig Richmond (@CraigRi34493206) reported

    @EE my Internet has been down since last Tuesday due to clowns cutting the wires will out working in the street to upgrade something and they said it would be fixed by the end of the day that's now a week quick at taking my money but nor fixing a the problem in hand joke

  • smythsays Sean Smyth (@smythsays) reported

    @EE Hi, I am trying to navigate to your customer service from the states. It tells me on your webpage that a "start conversation" button will pop up, but it never does. Any help you could provide would be greatly appreciated!

  • observationdek observationdek (@observationdek) reported

    @EE A quick reminder to people that when your contract finishes you continue to pay the same amount via your DDM - and EE will make little effort to help customers save money. If your contract has expired and you have not made a new phone decision then call EE and reduce to SIM only.

  • mrflyingtoilet Dan Bennett (@mrflyingtoilet) reported

    @EE hi guys, just done my upgrade and noticed that the number on the text updates is wrong but can’t see how to change it? Can you help?

  • suze1301 Sundown Yellow-Moon 🌕 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦 (@suze1301) reported

    @EE tried login with email & LONG established password. Not recognised. Changed password. Not recognised. Locked for 20 mins. What is going on?!

  • Jillybean_Cakes JillybeanCakeCouture (@Jillybean_Cakes) reported

    @EE I have NO network coverage in USA after calling you 3 times! You have cut me off the entire network after I have paid for roaming service. I can't even call you to fix now! How do I wifi contact you? Please help! P.s. can I have a refund?

  • ellifanntine ✳️👁‍🗨ann, palely loitering (@ellifanntine) reported

    @EE Hi! I cannot send messages or call out -- error message says mobile network is unavailable. What's happening?