EE Outage Report in Burntwood, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent EE outage reports came from the following cities: Birmingham, Bilston, Tamworth, West Bromwich, Lichfield, Cannock, Wolverhampton, Sutton Coldfield, Walsall, Burton upon Trent, Tipton, Stafford, Willenhall and Burntwood.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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linda young
(@bluenoze63) reported
from
Lichfield, England
@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Rob moore🥩🥩🍺🍺
(@gonzbigdaf) reported
from
Burton upon Trent, England
Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓
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🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺
(@karu1402) reported
from
Tamworth District, England
@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
EE Issues Reports
Latest outage, problems and issue reports in social media:
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frank
(@MinesWrites) reported
@charliemfc @EE They have gone to bed hungry and in the dark as the electric went last night. Used the emergency trying to buy a phone.
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Dave Smith
(@cubwolf) reported
@EE Sorry I got sidetracked with covid on holiday. Juat pointing out the signal in Ingoldmells is appalling. Not a fault just a low signal and obvious lack of data capacity in the summer down there
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Giles Gregg
(@gilesgregg) reported
@EE I’ve been waiting on your tech support line for 20 minutes and then just kicked off. Why can’t my phone connect to underground wifi? It’s never worked, just got the SIM card a month ago. Your online help is crap.
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Craig Richmond
(@CraigRi34493206) reported
@EE my Internet has been down since last Tuesday due to clowns cutting the wires will out working in the street to upgrade something and they said it would be fixed by the end of the day that's now a week quick at taking my money but nor fixing a the problem in hand joke
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Sean Smyth
(@smythsays) reported
@EE Hi, I am trying to navigate to your customer service from the states. It tells me on your webpage that a "start conversation" button will pop up, but it never does. Any help you could provide would be greatly appreciated!
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observationdek
(@observationdek) reported
@EE A quick reminder to people that when your contract finishes you continue to pay the same amount via your DDM - and EE will make little effort to help customers save money. If your contract has expired and you have not made a new phone decision then call EE and reduce to SIM only.
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Dan Bennett
(@mrflyingtoilet) reported
@EE hi guys, just done my upgrade and noticed that the number on the text updates is wrong but can’t see how to change it? Can you help?
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Sundown Yellow-Moon 🌕 🏴 🇺🇦
(@suze1301) reported
@EE tried login with email & LONG established password. Not recognised. Changed password. Not recognised. Locked for 20 mins. What is going on?!
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JillybeanCakeCouture
(@Jillybean_Cakes) reported
@EE I have NO network coverage in USA after calling you 3 times! You have cut me off the entire network after I have paid for roaming service. I can't even call you to fix now! How do I wifi contact you? Please help! P.s. can I have a refund?
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✳️👁🗨ann, palely loitering
(@ellifanntine) reported
@EE Hi! I cannot send messages or call out -- error message says mobile network is unavailable. What's happening?