EE Outage Report in Burntwood, Staffordshire, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Burntwood come from postal codes WS7 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Burntwood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Burntwood, England
The most recent EE outage reports came from the following cities: Walsall, Wolverhampton, Wednesbury, Stafford, Lichfield, Tamworth, Burton upon Trent, West Bromwich, Burntwood, Sutton Coldfield, Willenhall, Bilston, Tipton, Rugeley, and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall
|
Wi-fi | 2 days ago |
|
Walsall
|
Phone | 4 days ago |
|
Wolverhampton
|
Total Blackout | 5 days ago |
|
Wolverhampton
|
Total Blackout | 5 days ago |
|
Wolverhampton
|
Total Blackout | 5 days ago |
|
Wolverhampton
|
Phone | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Dan Harris (@dan04harris) reported from Walsall Wood, EnglandHey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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Matthew Sparks (@matthew_74) reported from West Bromwich, England@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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Dave (@stourdave) reported from West Bromwich, England@EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉
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Dip singh (@dip974) reported from Wednesfield, England@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England@EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.
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Joe (@WorkAwayJoe) reported from Stafford, England@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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Stephen Lapper (@StephenLapper) reported from Wolverhampton, England@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
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Dip singh (@dip974) reported from Wednesfield, England@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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Jody (@Jarrook) reported from Wolverhampton, EnglandJust realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Sarah Keery (@SarahKeery1) reported from Cannock Chase, England@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Dan Jennings (@DanJennings9) reported from Burntwood, England@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!
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mercedes hodson 💁🏼♀️ (@mercede72928186) reported from Wednesfield, England@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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linda young (@bluenoze63) reported from Lichfield, England@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone
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Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, EnglandWell after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓
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j7b7 (@Jeanybabesb) reported from Walsall Wood, EnglandHave been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.
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Sarah Keery (@SarahKeery1) reported from Cannock Chase, England@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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ryan holyhead (@theorbsta) reported from Walsall Wood, England@EE I cannot gift data to my daughter through the app or my online account. Help please
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ryan holyhead (@theorbsta) reported from Walsall Wood, England@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Hitendra (@Hitendra70) reported from West Bromwich, England@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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WE WON THE FA CUP!!!!! (@Kirby2k) reported@EE Broadband has been totally down in PO14 3LR since 11am. Infuriating as I am working from home and every hour that passes is one I will have to make up later. Not easy with a newborn and a 4-year-old. Please sort it out ASAP and/or tell me when it will be fixed.
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❤️🔥🚒 (@swiftsbuddie) reportedEE public wifi is truly the worst, paid £8 for a day, it’s lasted like five minutes it keeps connecting and disconnecting again @EE
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Johnny (@ProgWinds) reported@EE At the end - apparently they can't send an engineer out without them giving me £100! Sounds well dodgy to me! The guy's name was James Gordon ...or so he said! So I'm still waiting for a resolution .... and a complaints procedure! Contacting MP and BBC next! 2/2
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Technicslover (@technicslover) reported@BritisherPaz49 Companies like @EE are the worst. Totally indoctrinated in woke culture. Accusing men of being ****, posters only showing non white people and having social campaigns rather than just being a comms company. Same with supermarkets pushing agendas.
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Billy Lenihan (@billy406) reported@EE I have a signal issue with my phone and have logged it twice on the app but no fault found. It says to call to speak about it further but the signal issue is so bad I can't call so how can I sort the issue?
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azzer (@superaddlm) reported@EE your promo for the Chromebook when purchasing the Google pixel phones is an absolute scam. Went to claim today and there was a limited number that could be claimed. Why was this not communicated at point of sale? Was told I had to wait 14 days to claim. Help?
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__lifeofpsalmmytee 🫶📸 (@Psalmmytee2) reported@England @EE @BukayoSaka87 Foden can never.
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Adam King (@TheLoneRanger00) reported@EE Well here's the thing. I am with you and I've never come close to those speeds. You sent an engineer who said there's nothing wrong and as long as I'm getting 200mb then that's acceptable. Well I'm not even getting that. I used to get 75mbs over wifi from a possible 80mbs.
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Johnny (@ProgWinds) reported@EE @BT_Openreach Please send your complaints procedure and the email address of your Chief Executive Officer! I am escalating this to the top! My next door neighbour is in the same boat and she works for the NHS as an emergency attender and currently has NO web access because of your incompetence
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Donald Dyer.Backing UTAG (@arsenemustgo) reported@carlitaswayy @BOFClareriviera @EE Update on the EE issue,having just spoken to Taxiworld they have confirmed the issue with the internet signal around CG and strand is a mast has gone down,EE has confirmed to them it is not a priority 😩So carry on with my plan B until EE resolve the issue.