EE Outage Report in Burton upon Trent, Staffordshire, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burton upon Trent, Staffordshire, England
The most recent EE outage reports came from the following cities: Swadlincote, Burntwood, Coalville, Derby and Burton upon Trent.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Phone | ||
Phone | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England
@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
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Tyl’Ari (@tyl_ari) reported from Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England
@EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England
@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
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Kyle's Evie (@Heretoanywhere) reported from Appleby Magna, England
@MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!
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Dan Jennings (@DanJennings9) reported from Burntwood, England
@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!
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Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England
@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.
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Helen Bennett (@Helen_Bennett) reported from Burton upon Trent, England
Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!
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Jamie Livingston (@pyebibby) reported from Burton upon Trent, England
@EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England
@EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?
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Gareth Brown (@gaznet) reported from Swadlincote, England
@EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.
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Matthew O'Neill (@MatthewON) reported from Ashby-de-la-Zouch, England
@EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.
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Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England
Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓
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Ben Curry (@ElecInn) reported from Chellaston, England
@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
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S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England
@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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linda young (@bluenoze63) reported from Lichfield, England
@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone
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Daniel Hollins (@lordhollins) reported from Hatton, England
@EE If you could provide a reasonable 4G service in LE19 first that would be great.
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S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England
@EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!
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Nick Meakin (@NickolaiMeakin) reported from Coalville, England
@Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.
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Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England
@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Lewis (@jamesLewis84) reported
@EE Is there first of all awareness and plans to fix the terrible mobile network speeds in Leeds? Ok around 07:30 and gets progressively worse as the day goes on.
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Mr W. (@Mroppinionated) reported
If you are thinking @EE read there review 71% are bad 1 star. Avoid EE @MarcAllera #eepriceincrease #avoidEE #tuesdayvibe
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Adam Shearsmith (@adamshearsmith) reported
@EE I'm a new customer and just had an email saying my phone bill is going up £7.36 a month. This is apparently to match the CPI (inflation rate) You do realise you don't have to match that rate. That's why people are struggling. Your now adding more to that inflation rate.
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Milly March (@millymarch) reported
@EE No, I don’t think I need to DM you. It was made perfectly clear to me that you no longer have any plans that are within my budget/requirements, so I’ll just wait until I don’t have to pay some bs fee and then find a network that can do me a better deal.
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Andrei (@nisq25) reported
@EE Been on the phone with cust support. They have mentioned some services are disturbed since planned works are ahead and also some dead antennas. Still waiting for this problem to be sorted.
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My Name (@SneakyBear1987) reported
@JamboAldo @thePHILLOCKETT @EE I think other networks are going up 3.9% to which not so bad, but then EE are just being greedy
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victoria reader (@reader_victoria) reported
@EE I am a loyal customer of yours and have a lot of contracts and broadband with you - I had a large bill and I am moving house - I needed extra time to pay and used a promise to pay defer my bill -until 4/4 but you have cut me off I am so angry
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Sam. (@samuelsaurusrex) reported
@EE I’m having real trouble with my roaming network. Cannot connect to any network at all, now can’t even phone out to your helplines. Please help me fix this. I spoke to your customer services yesterday who seemed to sort it but it’s worse than ever today.
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Rebecca Lake (@rebeccalake4) reported
@EE I had issues with my new ipad being delivered and DPD decided to return to consignor. I spoke to someone at ee on Monday and was told I would have to reorder when it was returned. I've still not heard and now paying more for a device I don't have. I would like some advice please
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madwoman in the attic (@lorrainecri1954) reported
@EE Thankyou, I am in contact with Level 2 now, who are also struggling to work out what the problem is!