EE Outage Report in Burton upon Trent, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Burton upon Trent come from postal codes DE14.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burton upon Trent, Staffordshire, England
The most recent EE outage reports came from the following cities: Lichfield, Barlestone, Swadlincote, Burton upon Trent, Burntwood, Derby and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Lichfield |
Phone | |
| Barlestone |
Phone | |
| Swadlincote |
Internet | |
| Burton upon Trent |
Total Blackout | |
| Burntwood |
Internet | |
| Lichfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
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Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦
(@DataAnalystLee) reported
from
Hilton, England
@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
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Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
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S҉u҉z҉y҉
(@The_sooze) reported
from
Coalville, England
@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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Matthew O'Neill
(@MatthewON) reported
from
Ashby-de-la-Zouch, England
@EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.
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linda young
(@bluenoze63) reported
from
Lichfield, England
@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone
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Nick Meakin
(@NickolaiMeakin) reported
from
Coalville, England
@Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.
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Jamie Livingston
(@pyebibby) reported
from
Burton upon Trent, England
@EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.
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Gareth Brown
(@gaznet) reported
from
Swadlincote, England
@EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.
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Dan Jennings
(@DanJennings9) reported
from
Burntwood, England
@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!
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Rob moore🥩🥩🍺🍺
(@gonzbigdaf) reported
from
Burton upon Trent, England
Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓
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Helen Bennett
(@Helen_Bennett) reported
from
Burton upon Trent, England
Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?
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Kyle's Evie
(@Heretoanywhere) reported
from
Appleby Magna, England
@MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!
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Ben Curry
(@ElecInn) reported
from
Chellaston, England
@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
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Lee CadwalladerAllan
(@leecadallan) reported
from
Burntwood, England
@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.
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S҉u҉z҉y҉
(@The_sooze) reported
from
Coalville, England
@EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!
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Daniel Hollins
(@lordhollins) reported
from
Hatton, England
@EE If you could provide a reasonable 4G service in LE19 first that would be great.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lewy Lewtas
(@lewylooster) reported
@EE @jamiewake Or perhaps @EE you should check the areas you are present in and makes sure that customers aren't impacted by poor service. Something you're Business Continuity Plans should check.
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Aphiz
(@_aphiz) reported
Everywhere you go around the uk, don’t ever rely on @ThreeUK network for internet access, because it’s shite. I need to move to @EE ASAP!
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Green Shield
(@greenshield67) reported
@EE You have the shittiest website, and your signal sucks. It's friday night and I'm still working trying to close off my month and i can't get my bills off your crappywebsite, worst interface, worst service, I'm switching asap. Avoid!!!!
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Morissa Livett
(@MorissaM) reported
@EE absolutely appalling service from you! Four attempts to resolve a complaint. 5.5 hours last night on a chat to be cut off. Asked to raise a formal complaint and promised a call back 3 weeks ago. Still got nowhere!
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Carl
(@officialnucky) reported
@EE hello. I went in store to get the Pixel 10 Fold and trade in my Pixel 9 Pro for the £768 you are offering Firstly, why don't stores actually have stock of the Fold 10? Secondly, why can I only get the discount if I upgrade online? I feel like this opens me up to damage/loss
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thecarelawyer
(@thecarelawyer) reported
Absolutely appalling customer service from @EE. Mis-selling inducements to enter into a contract. Left with no choice other than to email Trading Standards and the regulator. Loyal customer of 16 years. Bet they don’t have too many of those…
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Claire T
(@ClaireBear_1981) reported
@EE Hi there... So terribly confused. I've been with you for my mobile for donkeys. In the last few years we had EE for our broadband, but it was so unreliable we had to switch to another provider (fibre broadband). Even your team agreed that the service was not...(1 of 2)
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Gem Griffin
(@GemGriffin) reported
Daughter works in “customer service” for @EE & received an email from director of the group for feedback on exceptional “customer service” (her role) but yet NO recognition NO reward a simple email thread. Yet if you get a “sale” in the CS team you get rewarded - all about money
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Woodsy
(@HunkyPig) reported
Is anybody else having the same problem trying to LEAVE @EE but not getting through because the line drops whilst on hold?
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MJ⚡️DJ
(@DJ_Mikey_J) reported
@EE Still **** all done for me load of clowns man u lot need to go into administration cos mate ******* **** ***** Worst broadband goin im cancelling iv had enough iv rang 4 times today same yest ******* ***** mate **** yas man