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EE Outage Report in Burton upon Trent, Staffordshire, England

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The latest reports from users having issues in Burton upon Trent come from postal codes DE14.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burton upon Trent, Staffordshire, England 12/02/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent EE outage reports came from the following cities: Burton upon Trent, Swadlincote, Derby, Burntwood, Barlestone, Spondon and Tamworth.

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City Problem Type Report Time
United KingdomBurton upon Trent Internet
United KingdomSwadlincote Wi-fi
United KingdomDerby Total Blackout
United KingdomBurntwood Internet
United KingdomDerby Total Blackout
United KingdomBarlestone Phone

Community Discussion

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EE Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • lordhollins Daniel Hollins (@lordhollins) reported from Hatton, England

    @EE If you could provide a reasonable 4G service in LE19 first that would be great.

  • NickolaiMeakin Nick Meakin (@NickolaiMeakin) reported from Coalville, England

    @Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

  • MatthewON Matthew O'Neill (@MatthewON) reported from Ashby-de-la-Zouch, England

    @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

  • DataAnalystLee Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

  • DanJennings9 Dan Jennings (@DanJennings9) reported from Burntwood, England

    @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

  • The_sooze S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

  • gaznet Gareth Brown (@gaznet) reported from Swadlincote, England

    @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

  • gonzbigdaf Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • Heretoanywhere Kyle's Evie (@Heretoanywhere) reported from Appleby Magna, England

    @MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!

  • Helen_Bennett Helen Bennett (@Helen_Bennett) reported from Burton upon Trent, England

    Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!

  • pyebibby Jamie Livingston (@pyebibby) reported from Burton upon Trent, England

    @EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

  • bluenoze63 linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

  • The_sooze S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sBQHeDJCzu7STQr Adam (@sBQHeDJCzu7STQr) reported

    @MohamedAbdulwa @EE Same here mate I’ve been with EE for 15 years and they won’t match an offer from another network. Orange was amazing in retaining loyal customers but EE is all about profits. I have like 5 phones with them I’ll be moving them all next month

  • martinjbaker Martin Baker (@martinjbaker) reported

    @HotelLubyanka Hurrah! I noticed this week that @EE shops have FINALLY removed the stupid screens on their customer service desks.

  • EezerGooner Herman (@EezerGooner) reported

    I’ve had @EE broadband for a week and it’s had as many issues as I had in 4 years of BT, think I’ll have to switch again

  • Stevefc Stephen Crawshaw (@Stevefc) reported

    @EE been on phone over 20 mins to cancel 24 month contract ee signed me up for without informing me. sure if I was upgrading phone would have been answered in a minute. Joke service

  • niki_milligan Niki Milligan (@niki_milligan) reported

    @EE Hi I got a notification a few days ago that there was going to be improvement work going on at a local tower and to expect disruption yeaterday. Speed still down from 20mb normal to 2mb (same post restart). Can you check and see when the work will be completed? BT22 2AD. Ta!

  • GarfittJoy Joy Garfitt (@GarfittJoy) reported

    Dear @ee your mobile signal in the Brecon area has been down for well over a week. We may be a rural population but we rely on for your our work and personal communications. When will this be sorted? And how do we claim a refund for the fees we have paid & received no service?

  • spanna161 Anna•Kate•Mayfield (@spanna161) reported

    @EE 4GEE wifi mini at my work hasn’t been working all week, we have been using this whilst the o2 mast is down in Leeds city centre and now we have no wifi at all and we require internet connection to be able to actually get anything done, you claim to be Leeds fastest network :(

  • gavinwatson Gavin Watson (@gavinwatson) reported from Corhampton and Meonstoke, England

    @EE no signal again guys... There's a guy at the top of a mountain waiting for me to finish his shave!

  • steveeddiecross Steve Cross (@steveeddiecross) reported

    @EE tech support, would be quicker to walk to them rather than get them to help on the chat or on the call I'm currently on.... Zzzzzzzz

  • VickyWildWood Vicky Smith (@VickyWildWood) reported

    @EE why over the last year is your service so poor in TQ7 postcode area? I’m not talking about one specific fault but the endless weekly faults/ outages or poor signal events. If your engineers are ‘working to improve the service’ why doesn’t it get better! Serious question?