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EE Outage Report in Burton upon Trent, Staffordshire, England

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The latest reports from users having issues in Burton upon Trent come from postal codes DE15.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burton upon Trent, Staffordshire, England 11/21/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent EE outage reports came from the following cities: Derby, Barlestone, Spondon, Burton upon Trent, Tamworth, Swadlincote and Burntwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Total Blackout
United KingdomBarlestone Phone
United KingdomDerby Internet
United KingdomDerby Phone
United KingdomDerby Internet
United KingdomDerby E-mail

Community Discussion

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EE Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

  • Helen_Bennett Helen Bennett (@Helen_Bennett) reported from Burton upon Trent, England

    Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!

  • IanJamsie Ian James 🦁 (@IanJamsie) reported from Rocester, England

    @STAUNT0N @MrPJLinton @EE I always pay for Jeans. Cheap jeans damage your nuts and get wrecked quickly. Cheap jeans are false economy. Phones are essentially identical chip sets across all makes.

  • DataAnalystLee Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

  • DanJennings9 Dan Jennings (@DanJennings9) reported from Burntwood, England

    @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

  • bluenoze63 linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • Heretoanywhere Kyle's Evie (@Heretoanywhere) reported from Appleby Magna, England

    @MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!

  • lordhollins Daniel Hollins (@lordhollins) reported from Hatton, England

    @EE If you could provide a reasonable 4G service in LE19 first that would be great.

  • The_sooze S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

  • gaznet Gareth Brown (@gaznet) reported from Swadlincote, England

    @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

  • gonzbigdaf Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

  • pyebibby Jamie Livingston (@pyebibby) reported from Burton upon Trent, England

    @EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

  • MatthewON Matthew O'Neill (@MatthewON) reported from Ashby-de-la-Zouch, England

    @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

  • NickolaiMeakin Nick Meakin (@NickolaiMeakin) reported from Coalville, England

    @Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • greggusrex Greggusrex (@greggusrex) reported

    @EE Earlier in the week I tweeted @ee moaning about bills going up. I take it back - I’ll happily pay the extra to support this. Well done EE.

  • Top_Gooner68 keith (@Top_Gooner68) reported

    @EE No just poor customer service

  • acemods Acemods (@acemods) reported

    @EE Bribing people with gifts, if the network was that good you wouldn't need to do this. remember back in the day mobile phone shops would give people free TVs/game consoles etc.

  • bullittcole BULLITTCOLE (@bullittcole) reported

    @EE I cant wait for my contract to end wiv EE customer service is rubbish found out i was meant to have a call about my watch but nothing and only offered 40% payback what a joke and got a phone that goes out of signal and 100x zoom that has never worked.

  • _EmmaLW_xo Em (@_EmmaLW_xo) reported

    @EE anyone online to help cos no sense is made over the phone as to why I’m still paying for an Apple Watch that contract ended a year ago……..

  • GuyRobotTV Guy, Robot (@GuyRobotTV) reported

    @EE there’s showing as a service issue in EH17 area. My friend can connect to EE but I get no service despite phone seeing network available. Is this related to the service problem or unrelated?

  • Howardmicks Howard Saurin (@Howardmicks) reported

    @BarneeEb @EE Could do with having a look at your reviews on trustpilot russ,What the hell as gone wrong at ee???….Clearly part of the increase ain’t going on staff training in regards customer service

  • TommieJBee Tom J Beechey (@TommieJBee) reported

    @ee 2nd attempt to anytime upgrade to the new Samsung S22 Ultra using the offer presented to me by your own app. Only to be told that the offer was not an option and you are cancelling my order again, why am I being penalised for errors/issues on your app not once but twice.

  • Lisie_Lou33 Lisa Penny Crayon (@Lisie_Lou33) reported

    @EE got a new phone yesterday, activated new SIM online, old SIM now not working but new SIM also not on your network yet so I can’t call or text. Your online chat through the website doesn’t seem to be working either.

  • amerp_123 Amer Pervez (@amerp_123) reported

    @EE I got an email a few days ago that to cancel my price plan. The charge I got is lower on the email than the text I got today when requesting my pac code