EE outages and service status in Burton upon Trent, England

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burton upon Trent, England

The most recent EE outage reports came from the following cities: Derby, Barlestone, and Burntwood.

City	Problem Type	Report Time
Derby	Internet	5 hours ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

• 
  Nick Meakin (@NickolaiMeakin) reported 3 minutes ago from Coalville, England

  @Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

• 
  Helen Bennett (@Helen_Bennett) reported 3 minutes ago from Burton upon Trent, England

  Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!

• 
  Ian James 🦁 (@IanJamsie) reported 3 minutes ago from Rocester, England

  @STAUNT0N @MrPJLinton @EE I always pay for Jeans. Cheap jeans damage your nuts and get wrecked quickly. Cheap jeans are false economy. Phones are essentially identical chip sets across all makes.

• 
  Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported 4 minutes ago from Burton upon Trent, England

  Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

• 
  Gareth Brown (@gaznet) reported 7 minutes ago from Swadlincote, England

  @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

• 
  Daniel Hollins (@lordhollins) reported 8 minutes ago from Hatton, England

  @EE If you could provide a reasonable 4G service in LE19 first that would be great.

• 
  Dan Jennings (@DanJennings9) reported 8 minutes ago from Burntwood, England

  @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

• 
  Gregory Turner (@Turner15Gregory) reported 15 minutes ago from Ibstock, England

  @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

• 
  linda young (@bluenoze63) reported 18 minutes ago from Lichfield, England

  @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

• 
  Matthew O'Neill (@MatthewON) reported 19 minutes ago from Ashby-de-la-Zouch, England

  @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 35 minutes ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  Jamie Livingston (@pyebibby) reported 35 minutes ago from Burton upon Trent, England

  @EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

• 
  Gregory Turner (@Turner15Gregory) reported 48 minutes ago from Ibstock, England

  @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

• 
  Ben Curry (@ElecInn) reported 49 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  Tyl’Ari (@tyl_ari) reported 51 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Gregory Turner (@Turner15Gregory) reported 51 minutes ago from Ibstock, England

  @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

• 
  S҉u҉z҉y҉ (@The_sooze) reported 52 minutes ago from Coalville, England

  @EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!

• 
  ianisnew (@therealianisnew) reported 52 minutes ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

• 
  Gregory Turner (@Turner15Gregory) reported 56 minutes ago from Ibstock, England

  @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

• 
  S҉u҉z҉y҉ (@The_sooze) reported 59 minutes ago from Coalville, England

  @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@j199024) reported 4 minutes ago

  @banx82 @EE Same here. I never had any issue with Sky broadband.

• 
  Martin Winstanley (@soupisready) reported 4 minutes ago

  @EE @edfen19 The number ends in 150. there’s the clue! it’s an endless loop and @EE know it! its embarrassing. you want to talk to some about an issue (like them not calling you back) then you can’t ask them to do that, you must raise a formal ‘complaint’ DONT WANT TO COMPLAIN JUST TALK! 🤦

• 
  Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported 4 minutes ago

  @Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?

• 
  Martin Elliker (@MartinElliker) reported 6 minutes ago

  @EE Well just when you thought everything was sorted - you pile of 💩 as a company you absolutely stink - I’m being billed for a service I don’t yet have - My BT account when you morons took it over had TNT sports as a package and being as my Broadband had been sorted I naturally assumed - quite wrongly as it turns out - my sport package would also be working - but that’s far too simple - of course it’s not and now after 3 weeks I’ve got to wait even longer to get this service it turns out I have been billed for over the last 3 days - I asked your adviser I spoke to if I could speak to someone more senior about this and was told “Managers only manage people” so there’s no one to speak to and raise concerns as a customer - what a pile of 💩this organisation truly is - to say I have zero faith in any of you would be an over exaggeration - Useless doesn’t even begin to describe you all - voted the best service 25 times too - that claim need shoving where the sun doesn’t shine and I really wish I was the one to be shoving it - let’s see what you come up with as your sorry excuse / explanation this time shall we ??

• 
  Kev (@KevlarBrock) reported 6 minutes ago

  Now in the process of setting up every single one of my devices at home after being told a router reset would NOT change the network name or password. Thanks Libby from @EE (and incidentally if you fixed the issue in the first place I wouldn’t need to keep calling) 😡

• 
  KGDiGiTaL .Co .uK & IT serViCe aND suppoRT. Co .uK (@BuTGBNewsFaGsss) reported 10 minutes ago

  @CAPACTIVATORSUS @nhs emergency in here whiTe group the ****- @ee is Kneee DeD

• 
  Dan Frampton (@danwillmixit) reported 10 minutes ago

  @EE Yeah, that’s when we get back to the problem that I CANT CALL!! EE needs to have a human text chat through the app that I can communicate with. The bot on the app is complete ****.

• 
  James Bowen (@SirCHUCKY) reported 11 minutes ago

  @EE, very refreshing to cancel a new TV contract and not even have someone trying to negotiate so I stay. I have 5 phone lines, a tablet and broadband with you already and the red carpet was rolled out when I said the word cancel. At least @skytv put the effort in.

• 
  Mr Gray (@Monetization26) reported 11 minutes ago

  @EE @JohnFal45158766 There is a main issue with your service today, and I just don’t know why non of your customer service team are advising customers of this!!!.

• 
  dora (@ratgirl468) reported 12 minutes ago

  I just have to say, EE WiFi @EE IS THE SHITTEST FUCJING WIFI EVER TO EXIST. SKY HAS BETTER WIFI THAN YOU PAL. I’d rather **** in my hands and clap for an hour every day than go on record and say EE has decent WiFi. Honestly what does the owner do for a living ?