EE Outage in Burton upon Trent, Staffordshire, England

@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

@EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

@EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

@EE If you could provide a reasonable 4G service in LE19 first that would be great.

@MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!

@Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

@EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!

@EE Yes, they simply said that I’m too far away from the 5G mast, this clearly isn’t the problem as my phone works and my 5G router has an external antenna, and it can see a 5G signal

@EE Seems like lots of people having the exact same problem for days on end with no fix in sight. As you know I've rang twice today and had a convo with yourself but I have to ring a 3rd time. Is EE aware that it's a problem for multiple users ?

@EE my sim only plan has reduced to £15 per month but I’m still paying £25.......help!

Absolutely useless @EE 2nd time my Mrs has sat in all day for broadband upgrade to be installed only for your installers to not bother showing up. No phone call, no email. Nothing. Disgusting service

Awful service from @EE regarding an upgrade 🙄😡

@EE having problems getting on the internet via the yellow box thing, this has been going on since The night before New Year’s Eve

@MysticalLiar @Bec_P_Thompson @EE Same here, obviously a problem but why isnt it being acknowledged and resolved. Come on EE, get it sorted.

@MoohanLiam @EE Have you got this resolved, same issue here but no fix as yet.

@BeadleHands @EE Been having this same problem now for 2 days, 2 phone calls and 1 ee twitter support convo and no further forward. Try again tomorrow 🤬

@EE Ignored completely, now really looking forward to the call in a month to cancel EE after 10years of £50pm and an extra line took on this year on top of that