EE

EE Outage Report in Burton upon Trent, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Burton upon Trent come from postal codes DE15.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burton upon Trent, Staffordshire, England 03/16/2026 17:25

March 16: Problems at EE

EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent EE outage reports came from the following cities: Lichfield, Tamworth, Burton upon Trent, Burntwood, Derby, Derby, Barlestone and Swadlincote.

Loading map, please wait...
City Problem Type Report Time
United KingdomLichfield Phone
United KingdomTamworth Total Blackout
United KingdomBurton upon Trent Phone
United KingdomBurntwood Internet
United KingdomTamworth E-mail
United KingdomTamworth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • bluenoze63 linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • DataAnalystLee Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

  • MatthewON Matthew O'Neill (@MatthewON) reported from Ashby-de-la-Zouch, England

    @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

  • DanJennings9 Dan Jennings (@DanJennings9) reported from Burntwood, England

    @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

  • Heretoanywhere Kyle's Evie (@Heretoanywhere) reported from Appleby Magna, England

    @MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!

  • lordhollins Daniel Hollins (@lordhollins) reported from Hatton, England

    @EE If you could provide a reasonable 4G service in LE19 first that would be great.

  • Helen_Bennett Helen Bennett (@Helen_Bennett) reported from Burton upon Trent, England

    Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!

  • therealianisnew ianisnew (@therealianisnew) reported from Derby, England

    @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

  • pyebibby Jamie Livingston (@pyebibby) reported from Burton upon Trent, England

    @EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

  • IanJamsie Ian James 🦁 (@IanJamsie) reported from Rocester, England

    @STAUNT0N @MrPJLinton @EE I always pay for Jeans. Cheap jeans damage your nuts and get wrecked quickly. Cheap jeans are false economy. Phones are essentially identical chip sets across all makes.

  • gaznet Gareth Brown (@gaznet) reported from Swadlincote, England

    @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

  • gonzbigdaf Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • The_sooze S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieL_Hunter Katie Hunter (@KatieL_Hunter) reported

    @EE the worst company ever!! Soooo angry how they treat loyal customers!! So disorganised

  • taeminPOTUS bry⁵ (^._.^)ノ !! ♥︎ (@taeminPOTUS) reported

    @EE are the absolute WORST 👊

  • gayfordb Barbara Gayford (@gayfordb) reported

    Hooray! 16working days..... And Twitter comments later.... @EE finally unlocked my phone!! They did waive the unlocking fee and apologise for the delay, but I will never buy an EE locked phone again.

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported

    @EE I have actually had to go in to 4g to be able to send these messages. I’ve had issues for months but today has especially bad

  • ElectricalAllen Allen Electrical (@ElectricalAllen) reported

    @EE It would be nice to be able to get a signal on Harpenden, Hertfordshire and Milton Keynes hospital!! Both awful for reception

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • iancollingwood2 IAN COLLINGWOOD. CAIN. (@iancollingwood2) reported

    @EE @TracyMillerTime EE, ALWAYS SOLVES THE PROBLEM, AND MORE.

  • Mikes_Brother Rob (@Mikes_Brother) reported

    @ee @btsport why do I pay for an upgraded service so that I can cast my phone screen to my projector, when you then inhibit that function? What am I paying the extra for?! That. So I'm getting milked for extra service and getting nothing for it. Refund Compensation Apology

  • stevevar74 stevevarney (@stevevar74) reported

    @EE smart hub management only work on apple not pc platform down stream speed goe crazy all the time never stable since bad storms also cant get hold of tech support for boad band on the week end its shut down

  • AlloyMagLad AlloyLadMag (@AlloyMagLad) reported

    @EE hi, I’d like to make a complaint, I’ve been mis sold a product by your company during a pandemic when self employed individuals were not earning money and I’ve now found I’m paying an additional £50 a month which I cannot afford. Can someone please get in touch #rippedoff