EE Outage Report in Burton upon Trent, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- 
            Internet (48%) 
- 
            Phone (25%) 
- 
            Wi-fi (13%) 
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            Total Blackout (9%) 
- 
            E-mail (4%) 
- 
            TV (2%) 
Live Outage Map Near Burton upon Trent, Staffordshire, England
The most recent EE outage reports came from the following cities: Tamworth, Swadlincote, Derby, Burntwood and Coalville.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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 Rob moore🥩🥩🍺🍺 
    (@gonzbigdaf) reported 
    
        from
            Burton upon Trent, England Rob moore🥩🥩🍺🍺 
    (@gonzbigdaf) reported 
    
        from
            Burton upon Trent, EnglandWell after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓 
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 Gareth Brown 
    (@gaznet) reported 
    
        from
            Swadlincote, England Gareth Brown 
    (@gaznet) reported 
    
        from
            Swadlincote, England@EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another. 
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 Lee CadwalladerAllan 
    (@leecadallan) reported 
    
        from
            Burntwood, England Lee CadwalladerAllan 
    (@leecadallan) reported 
    
        from
            Burntwood, England@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks. 
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 linda young 
    (@bluenoze63) reported 
    
        from
            Lichfield, England linda young 
    (@bluenoze63) reported 
    
        from
            Lichfield, England@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone 
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 Matthew O'Neill 
    (@MatthewON) reported 
    
        from
            Ashby-de-la-Zouch, England Matthew O'Neill 
    (@MatthewON) reported 
    
        from
            Ashby-de-la-Zouch, England@EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers. 
- 
                
 Gregory Turner 
    (@Turner15Gregory) reported 
    
        from
            Ibstock, England Gregory Turner 
    (@Turner15Gregory) reported 
    
        from
            Ibstock, England@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you 
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 Kyle's Evie 
    (@Heretoanywhere) reported 
    
        from
            Appleby Magna, England Kyle's Evie 
    (@Heretoanywhere) reported 
    
        from
            Appleby Magna, England@MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help! 
- 
                
 Gregory Turner 
    (@Turner15Gregory) reported 
    
        from
            Ibstock, England Gregory Turner 
    (@Turner15Gregory) reported 
    
        from
            Ibstock, England@EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages? 
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 Gregory Turner 
    (@Turner15Gregory) reported 
    
        from
            Ibstock, England Gregory Turner 
    (@Turner15Gregory) reported 
    
        from
            Ibstock, England@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out 
- 
                
 Dan Jennings 
    (@DanJennings9) reported 
    
        from
            Burntwood, England Dan Jennings 
    (@DanJennings9) reported 
    
        from
            Burntwood, England@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out! 
- 
                
 Helen Bennett 
    (@Helen_Bennett) reported 
    
        from
            Burton upon Trent, England Helen Bennett 
    (@Helen_Bennett) reported 
    
        from
            Burton upon Trent, EnglandJust ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!! 
- 
                
 Nick Meakin 
    (@NickolaiMeakin) reported 
    
        from
            Coalville, England Nick Meakin 
    (@NickolaiMeakin) reported 
    
        from
            Coalville, England@Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges. 
- 
                
 Jamie Livingston 
    (@pyebibby) reported 
    
        from
            Burton upon Trent, England Jamie Livingston 
    (@pyebibby) reported 
    
        from
            Burton upon Trent, England@EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃 
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 Tyl’Ari 
    (@tyl_ari) reported 
    
        from
            Chellaston, England Tyl’Ari 
    (@tyl_ari) reported 
    
        from
            Chellaston, England@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things 
- 
                
 Ben Curry 
    (@ElecInn) reported 
    
        from
            Chellaston, England Ben Curry 
    (@ElecInn) reported 
    
        from
            Chellaston, England@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73 
- 
                
 Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦 
    (@DataAnalystLee) reported 
    
        from
            Hilton, England Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦 
    (@DataAnalystLee) reported 
    
        from
            Hilton, England@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment. 
- 
                
 Gregory Turner 
    (@Turner15Gregory) reported 
    
        from
            Ibstock, England Gregory Turner 
    (@Turner15Gregory) reported 
    
        from
            Ibstock, England@EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you. 
- 
                
 S҉u҉z҉y҉ 
    (@The_sooze) reported 
    
        from
            Coalville, England S҉u҉z҉y҉ 
    (@The_sooze) reported 
    
        from
            Coalville, England@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off! 
- 
                
 Daniel Hollins 
    (@lordhollins) reported 
    
        from
            Hatton, England Daniel Hollins 
    (@lordhollins) reported 
    
        from
            Hatton, England@EE If you could provide a reasonable 4G service in LE19 first that would be great. 
- 
                
 S҉u҉z҉y҉ 
    (@The_sooze) reported 
    
        from
            Coalville, England S҉u҉z҉y҉ 
    (@The_sooze) reported 
    
        from
            Coalville, England@EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work! 
EE Issues Reports
Latest outage, problems and issue reports in social media:
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 Mr Dunning McKruger 
    (@endoplasmic_uk) reported Mr Dunning McKruger 
    (@endoplasmic_uk) reportedCalled @ee technical support and the recorded message said they are celebrating how wonderful their staff are so they can't answer my call. You can't make this up. 
- 
            
 Karlos 🇺🇦 
    (@KarlKavanagh69) reported Karlos 🇺🇦 
    (@KarlKavanagh69) reported@EE I placed an order for an upgraded phone yesterday it crashed when I went to pay through PayPal so started again and paid through card but now I’ve had 2 emails for 2 orders how can I cancel one and get a refund? 
- 
            
 Paulflames 
    (@firesafeFSM) reported Paulflames 
    (@firesafeFSM) reported@EE any chance of ever being able to actually talk to someone on the phone about my account? Absolutely shocking customer service. 
- 
            
 Vudi Xhymshiti 
    (@VudiXhymshiti) reported Vudi Xhymshiti 
    (@VudiXhymshiti) reported@EE I am tired of having to call or text. I will have to ask code and leave to find another service provider I am afraid. 
- 
            
 Rep4Boaters 
    (@Rep4B) reported Rep4Boaters 
    (@Rep4B) reported@EE please help 
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 M J 
    (@MJ26344143) reported M J 
    (@MJ26344143) reported@EE my broadband is down again and you clearly have a country wide issue with your black routers. Why are we being charged for such poor service. Please get this fixed asap 
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 Sub Effect (in the sub-woofer world) 
    (@Sub_Effect) reported Sub Effect (in the sub-woofer world) 
    (@Sub_Effect) reportedSo it seems @ee is having a "celebration" this morning so there is no customer support. Exactly what you want. Not. 
- 
            
 Cassandra Robinson 
    (@miss_robinson86) reported Cassandra Robinson 
    (@miss_robinson86) reportedThe @ee store in Leicester is the absolute worst! 
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 Terence Meghani Official 
    (@MeghaniOfficial) reported Terence Meghani Official 
    (@MeghaniOfficial) reported@EE Nope I haven't, been round in circles with customer service etc. Annoying really 
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 Ram$🎯 
    (@RLewisHarris95) reported Ram$🎯 
    (@RLewisHarris95) reportedI’m onto these pricks @EE some piece of **** company