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EE Outage Report in Burton upon Trent, Staffordshire, England

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The latest reports from users having issues in Burton upon Trent come from postal codes DE14.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burton upon Trent, Staffordshire, England 05/14/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent EE outage reports came from the following cities: Coalville, Tamworth, Swadlincote, Derby, Ashby de la Zouch, Burton upon Trent and Burntwood.

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City Problem Type Report Time
United KingdomCoalville Phone
United KingdomTamworth Internet
United KingdomSwadlincote Internet
United KingdomDerby Internet
United KingdomSwadlincote Internet
United KingdomDerby Phone

Community Discussion

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EE Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • The_sooze S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!

  • gonzbigdaf Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • DataAnalystLee Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

  • DanJennings9 Dan Jennings (@DanJennings9) reported from Burntwood, England

    @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • pyebibby Jamie Livingston (@pyebibby) reported from Burton upon Trent, England

    @EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

  • lordhollins Daniel Hollins (@lordhollins) reported from Hatton, England

    @EE If you could provide a reasonable 4G service in LE19 first that would be great.

  • The_sooze S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

  • bluenoze63 linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

  • NickolaiMeakin Nick Meakin (@NickolaiMeakin) reported from Coalville, England

    @Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

  • Heretoanywhere Kyle's Evie (@Heretoanywhere) reported from Appleby Magna, England

    @MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

  • gaznet Gareth Brown (@gaznet) reported from Swadlincote, England

    @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

  • MatthewON Matthew O'Neill (@MatthewON) reported from Ashby-de-la-Zouch, England

    @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

  • Helen_Bennett Helen Bennett (@Helen_Bennett) reported from Burton upon Trent, England

    Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jonwoodward jonwoodward (@jonwoodward) reported

    @EE Hi there, had no service for the past 2 hours. Not sure if the network down in UK or an issue with my phone?

  • MrJaslax Jason-lee Morrison (@MrJaslax) reported

    @EE EE Broadband fluctuating all over the place, dropping to about 1/10th or lower of it's usual speed and up and down. Very unstable. I'm on the full fibre package with a typical wireless speed on my desktop of about 700-800mbps.

  • irltrashqueen Gabby Rose (@irltrashqueen) reported

    @EE Mine and my mums apps are down still, have been since yesterday. I need to access it so I can gift her data

  • robaltoft Robert Altoft (@robaltoft) reported

    @EE I’m having some trouble getting wifi signal through my house - I understand I’m entitled to a second disc but how do I order one?

  • philhutchings5 Phil Hutchings (@philhutchings5) reported

    @EE @Niccinooxx I've had this problem for 2 days and my wife has the same issue. Suggests there is a problem with the app

  • marvinreido15 Funky Monkey (@marvinreido15) reported

    @EE utterly useless. Run out of data but barred from buying more. Reset password on account and it’s blocked. On hold to for over 15mins. Not fit for purpose EE, youre hopeless and after 17yrs of this **** I will be leaving tonight for a real network

  • Derek_Charnwood Derek Hollis (@Derek_Charnwood) reported

    @lynseyherbert1 @EE Lots of people are having the same issue. And being made to think it’s our fault.

  • sELECTROclash Mac Harris (@sELECTROclash) reported

    @EE My Galaxy ZFold3 phone was replaced by @EE insurance and now @SamsungMobile refuses to service it saying the new phone is from the UAE market, not valid in UK. Pls help.

  • n16ectruns Nigel Taylor (@n16ectruns) reported

    @EE why doesn't your app work. And why do your support need my email address if they have verified my account. Seriously annoying

  • AstaLunaMoon ✨Moon✨ (@AstaLunaMoon) reported

    @EE please can someone tell me why the EE app isn’t working? Can’t open it, wants my password but still says there is an issue logging on?