EE Outage Report in Burton upon Trent, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Burton upon Trent come from postal codes DE14.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (39%)
-
Phone (27%)
-
Total Blackout (18%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Burton upon Trent, Staffordshire, England
The most recent EE outage reports came from the following cities: Derby, Burton upon Trent, Burntwood, Coalville and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Burton upon Trent |
Phone | |
| Burton upon Trent |
Phone | |
| Derby |
Internet | |
| Burton upon Trent |
Total Blackout | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
-
Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦
(@DataAnalystLee) reported
from
Hilton, England
@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
-
Helen Bennett
(@Helen_Bennett) reported
from
Burton upon Trent, England
Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!
-
Matthew O'Neill
(@MatthewON) reported
from
Ashby-de-la-Zouch, England
@EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.
-
Daniel Hollins
(@lordhollins) reported
from
Hatton, England
@EE If you could provide a reasonable 4G service in LE19 first that would be great.
-
Kyle's Evie
(@Heretoanywhere) reported
from
Appleby Magna, England
@MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!
-
Ian James 🦁
(@IanJamsie) reported
from
Rocester, England
@STAUNT0N @MrPJLinton @EE I always pay for Jeans. Cheap jeans damage your nuts and get wrecked quickly. Cheap jeans are false economy. Phones are essentially identical chip sets across all makes.
-
Lee CadwalladerAllan
(@leecadallan) reported
from
Burntwood, England
@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.
-
Gareth Brown
(@gaznet) reported
from
Swadlincote, England
@EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.
-
Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.
-
Jamie Livingston
(@pyebibby) reported
from
Burton upon Trent, England
@EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃
-
linda young
(@bluenoze63) reported
from
Lichfield, England
@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone
-
Nick Meakin
(@NickolaiMeakin) reported
from
Coalville, England
@Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.
-
Dan Jennings
(@DanJennings9) reported
from
Burntwood, England
@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!
-
Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?
-
S҉u҉z҉y҉
(@The_sooze) reported
from
Coalville, England
@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
-
Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
-
Ben Curry
(@ElecInn) reported
from
Chellaston, England
@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
-
Rob moore🥩🥩🍺🍺
(@gonzbigdaf) reported
from
Burton upon Trent, England
Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓
-
Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
-
Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Sam Marks
(@Quilo) reported
Hey @EE spoke to one of your support team on Saturday re problems with BT sport app after signing up. Mentioned there were ongoing issues. Any light in the tunnel with regards to this issue being resolved?
-
David
(@David58116540) reported
@EE Big deal who cares, Go enjoy the water have a wee swin for God sake leave your phone in your bag. This is why we have a problem with fat people oh sorry obesity.
-
Hanna Fowler
(@hannalfowler) reported
@EE Hi, I keep receiving a fake email pretending to be EE Customer Services saying there’s an issue with my latest bill - just making you aware so others don’t fall for it!
-
Nicky
(@NG_Bookkeeping) reported
@EE help I need a new SIM asap! I can phone you to order one, because I managed to lose it!
-
WyrdKnitting
(@KnittingWyrd) reported
@hookaduckduck @EE This drives me up the wall! If I want to upgrade my service with @virginmedia I can do that online with no issues, because I'm giving them more money. If I want to cancel or downgrade though I have to call them, so that some support exec can try and talk me out of it.
-
TheRealSockey99
(@TheRealSockey99) reported
@ee your website is useless! Chat doesn't work, how are you meant to register a new sim keeping the same number after an upgrading!?
-
joe
(@joe61817247) reported
@EE Never mind it was off for 5 hours then when I tweeted you it fixed
-
Jonno
(@jonnyham34) reported
@EE hello, have you got any issues in SG15 area? No 4G for a few hours now.
-
Richard Brader
(@Dieseldick1973) reported
@EE But he couldn't help, so can someone please explain what was going on, I'll try to attach the message.
-
Richard Ireland
(@richardireland) reported
@EE I was literally in London, on EE 5G network and I got your advert that your agency think is targeting people in Manchester. It isn't. Whoever they are they've screwed it up probably - both on the basis of geo-targeting and on exclusion of existing customers