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EE Outage Report in Burton upon Trent, Staffordshire, England

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The latest reports from users having issues in Burton upon Trent come from postal codes DE14.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burton upon Trent, Staffordshire, England 12/16/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent EE outage reports came from the following cities: Derby, Tamworth, Burton upon Trent, Swadlincote, Burntwood, Barlestone and Spondon.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomTamworth Phone
United KingdomBurton upon Trent Internet
United KingdomSwadlincote Wi-fi
United KingdomDerby Total Blackout
United KingdomBurntwood Internet

Community Discussion

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EE Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • DataAnalystLee Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

  • MatthewON Matthew O'Neill (@MatthewON) reported from Ashby-de-la-Zouch, England

    @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

  • Helen_Bennett Helen Bennett (@Helen_Bennett) reported from Burton upon Trent, England

    Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • pyebibby Jamie Livingston (@pyebibby) reported from Burton upon Trent, England

    @EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

  • lordhollins Daniel Hollins (@lordhollins) reported from Hatton, England

    @EE If you could provide a reasonable 4G service in LE19 first that would be great.

  • DanJennings9 Dan Jennings (@DanJennings9) reported from Burntwood, England

    @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

  • bluenoze63 linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

  • gonzbigdaf Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

  • The_sooze S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!

  • gaznet Gareth Brown (@gaznet) reported from Swadlincote, England

    @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

  • The_sooze S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

  • Heretoanywhere Kyle's Evie (@Heretoanywhere) reported from Appleby Magna, England

    @MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!

  • NickolaiMeakin Nick Meakin (@NickolaiMeakin) reported from Coalville, England

    @Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieSummers4 Jamie Summers (@JamieSummers4) reported

    @EE network/signal is awful this week in the Northam,North Devon area #poorsignal

  • Big_Zed Zander (@Big_Zed) reported from Glasgow, Scotland

    @EE I am now becoming discussed with the level of service I am getting regarding cueing my bills. I have not been able to access any of my bills since November neither online or on the app. When I call just get fobbed off with excuses. I want this to be fixed!

  • longevities_ 💎 (@longevities_) reported

    @EE have the worst customer service ive experienced in my entire life. been trying to unlock my iphone since march 2020 and called probably 40+ times. inserting my new sim.. call again and the lady says it’s NEVER had a filed unlock request.. new job and dr appointments all lost

  • AdamBak29805537 Adam Baker (@AdamBak29805537) reported

    @kingstoby1 @KingDreMMA @EE Pretty poor though isnt it really? With the amount of questions etc they get about it. Someone isnt doing their job if they cant get hold of any stock.

  • Leftlung John Seedhouse (@Leftlung) reported

    Process options to cancel and return in 14 days. Phone? Indefinite long wait. Email with promised instant form reply? Not instant replied. URL to download form. Dead page. Get better @EE please.

  • HaggasRob RobHaggas (@HaggasRob) reported

    @EE Sorry. In 12 approx months I must subscribe to a FTTP service BUT I will be still be in contract with EE. Do I need to shift providers (in which case what will the penalties to leave 5 months early) or can EE supply FTTP or allow me to move to BT without penalty?

  • thatsultanagirl . (@thatsultanagirl) reported

    @EE what the hell is going with your network. I can’t call, text, use data or even call 150 😐

  • gazslave85 Gazslave85 (@gazslave85) reported

    @EE your phone service is a joke I been on the 1 hour now and no answer !!!!

  • RaighoHusky Raigho (@RaighoHusky) reported

    @BRITISHFOXY @EE Think I might contact trading standards. Collected a bunch of screenshots that make a compelling case that people are being misled and sold mobile contracts and renewals in bad faith. It’s not about being out of stock. It’s about misleading people and playing unfair.

  • SamanthaJEvansX Samantha (@SamanthaJEvansX) reported

    @EE @DazWilko1984 I’m having the same trouble