EE outages and service status in Burton upon Trent, England

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burton upon Trent, England

The most recent EE outage reports came from the following cities: Barlestone, Burntwood, Derby, and Coalville.

City	Problem Type	Report Time
Barlestone	Phone	25 days ago
Burntwood	Phone	25 days ago

Community Discussion

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EE Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 33 seconds ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  Gregory Turner (@Turner15Gregory) reported 3 minutes ago from Ibstock, England

  @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

• 
  Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported 3 minutes ago from Burton upon Trent, England

  Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

• 
  S҉u҉z҉y҉ (@The_sooze) reported 6 minutes ago from Coalville, England

  @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

• 
  linda young (@bluenoze63) reported 27 minutes ago from Lichfield, England

  @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

• 
  Ian James 🦁 (@IanJamsie) reported 27 minutes ago from Rocester, England

  @STAUNT0N @MrPJLinton @EE I always pay for Jeans. Cheap jeans damage your nuts and get wrecked quickly. Cheap jeans are false economy. Phones are essentially identical chip sets across all makes.

• 
  ianisnew (@therealianisnew) reported 29 minutes ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

• 
  Matthew O'Neill (@MatthewON) reported 32 minutes ago from Ashby-de-la-Zouch, England

  @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

• 
  Ben Curry (@ElecInn) reported 33 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  Gregory Turner (@Turner15Gregory) reported 34 minutes ago from Ibstock, England

  @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

• 
  Helen Bennett (@Helen_Bennett) reported 36 minutes ago from Burton upon Trent, England

  Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!

• 
  Lee CadwalladerAllan (@leecadallan) reported 38 minutes ago from Burntwood, England

  @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

• 
  Tyl’Ari (@tyl_ari) reported 44 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Gareth Brown (@gaznet) reported 47 minutes ago from Swadlincote, England

  @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

• 
  Daniel Hollins (@lordhollins) reported 48 minutes ago from Hatton, England

  @EE If you could provide a reasonable 4G service in LE19 first that would be great.

• 
  Gregory Turner (@Turner15Gregory) reported 51 minutes ago from Ibstock, England

  @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

• 
  Nick Meakin (@NickolaiMeakin) reported 54 minutes ago from Coalville, England

  @Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

• 
  Jamie Livingston (@pyebibby) reported 57 minutes ago from Burton upon Trent, England

  @EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

• 
  Gregory Turner (@Turner15Gregory) reported 58 minutes ago from Ibstock, England

  @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

• 
  Dan Jennings (@DanJennings9) reported 58 minutes ago from Burntwood, England

  @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rootezroo (@Root_Ezroo1) reported 5 minutes ago

  Ooooooooh @EE ITSALL BEGINNING TO MAKE SENSE WHY YOUR SERVIC HAS BEEN A BAG OF **** LATELY, YOURE NOW GOING TO SELL US 5G PLUS YOU ***** SLAGS

• 
  Derek (@DerekAllan61) reported 5 minutes ago

  @sarahph412971 @EE Once they have your money they don't give a ****

• 
  Catherine Pengilly (@pinguigloo) reported 6 minutes ago

  @EE It’s a moto E13 I think but it’s no good trying to guide me through it as I’m not with her again until next weekend. I am trying to find someone who can go with her to the shop in the hope that they can, at the very least put in some emergency contacts for her

• 
  simon withers (@KalEl_WBS) reported 6 minutes ago

  @EE why do you advise to contact you if you have issues then get a generic response! Network update: We couldn't find a problem in location:This may have been a one off and we recommend you restart your device. It’s not a one off!!

• 
  Not another one (@NicDenso) reported 6 minutes ago

  @MichelleBeckett I had a similar problem with @EE, they stuck to their terms and conditions like glue, I only had one request and that was they inform a senior person of the situation, I didn't even want them to concede, just be aware of the issue, they point blank refused. I've had 5 contracts with them for about 6 years now. As each one ends I'm going elsewhere on principle now.

• 
  CHX Roller (@FareJacob) reported 8 minutes ago

  @EE Thanks the issue has now been resolved. CHX Wimpole.

• 
  Jon May (@J0NMAY) reported 8 minutes ago

  @EE why on earth has my internet gone so slow it cant load a single page? this is unacceptle when i pay you £180 a month.

• 
  OMG Beardd (@OMGBeardd) reported 9 minutes ago

  @OniSuika @EE Sounds like a real waste of time considering the social media team don’t have access to any accounts. They are literally just paid to redirect you to somewhere they think can help.

• 
  Vicki Heselton (@VHeselton) reported 11 minutes ago

  @EE pay nearly £70 a month for digital and wifi. Supposed to be guaranteed. It’s hopeless and inconsistent and to make matters worse you can never speak to anyone! Can you please do something to improve

• 
  simon withers (@KalEl_WBS) reported 11 minutes ago

  @EE why is 5G so slow in my area NE23, usually get 30mb not exactly the 5G+ experience you say. And yes I’ve reported this and you say there’s no issues and it’s on our phones and not just one device