EE outages and service status in Burton upon Trent, England

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burton upon Trent, England

The most recent EE outage reports came from the following cities: Barlestone, Burntwood, Derby, Coalville, and Tamworth.

City	Problem Type	Report Time
Barlestone	Phone	4 days ago
Burntwood	Phone	4 days ago
Derby	Wi-fi	22 days ago
Burntwood	Internet	22 days ago
Coalville	Internet	1 month ago
Burntwood	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

• 
  Gregory Turner (@Turner15Gregory) reported 3 seconds ago from Ibstock, England

  @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

• 
  Gregory Turner (@Turner15Gregory) reported 1 minute ago from Ibstock, England

  @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

• 
  Tyl’Ari (@tyl_ari) reported 2 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 2 minutes ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  S҉u҉z҉y҉ (@The_sooze) reported 3 minutes ago from Coalville, England

  @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

• 
  Gregory Turner (@Turner15Gregory) reported 3 minutes ago from Ibstock, England

  @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

• 
  Daniel Hollins (@lordhollins) reported 7 minutes ago from Hatton, England

  @EE If you could provide a reasonable 4G service in LE19 first that would be great.

• 
  S҉u҉z҉y҉ (@The_sooze) reported 8 minutes ago from Coalville, England

  @EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!

• 
  Nick Meakin (@NickolaiMeakin) reported 10 minutes ago from Coalville, England

  @Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

• 
  Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported 10 minutes ago from Burton upon Trent, England

  Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

• 
  Jamie Livingston (@pyebibby) reported 11 minutes ago from Burton upon Trent, England

  @EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

• 
  Ian James 🦁 (@IanJamsie) reported 13 minutes ago from Rocester, England

  @STAUNT0N @MrPJLinton @EE I always pay for Jeans. Cheap jeans damage your nuts and get wrecked quickly. Cheap jeans are false economy. Phones are essentially identical chip sets across all makes.

• 
  Lee CadwalladerAllan (@leecadallan) reported 15 minutes ago from Burntwood, England

  @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

• 
  Gareth Brown (@gaznet) reported 16 minutes ago from Swadlincote, England

  @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

• 
  linda young (@bluenoze63) reported 20 minutes ago from Lichfield, England

  @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

• 
  Dan Jennings (@DanJennings9) reported 32 minutes ago from Burntwood, England

  @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

• 
  Kyle's Evie (@Heretoanywhere) reported 39 minutes ago from Appleby Magna, England

  @MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!

• 
  Matthew O'Neill (@MatthewON) reported 42 minutes ago from Ashby-de-la-Zouch, England

  @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

• 
  Ben Curry (@ElecInn) reported 43 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  ianisnew (@therealianisnew) reported 50 minutes ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported 1 minute ago

  @EE we had an engineer come round to install an upgrade today. completely incompetent and constantly on the phone to a call centre who were of no help. left early and we now have no internet. Could you advise me as to where I lodge a formal complaint and seek compensation?

• 
  Arnold Smith (@ArnoldLabour) reported 5 minutes ago

  @janettocornetto @EE If you can get online using wi-fi, maybe you could install a navigation app that just uses GPS only and doesn't need an Internet connection. The US is quite big, I'm guessing there's places without mobile signal.

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 6 minutes ago

  @EE I rang on the 6th and told you when the issue for me first started - it’s not just today I can’t connect. I pay a lot every month for the “plus” service for the abroad element and it’s not worked for almost two weeks

• 
  Mark Beardmore (@Beardmore8Mark) reported 7 minutes ago

  @TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all

• 
  The Blasted Cat (@RobbieTwts) reported 8 minutes ago

  @TomTugendhat @O2 @EE We increasingly have 650 elected officials in Westminster more interested in chasing personal glory on matters overseas than attempting to resolve domestic issues

• 
  🌼Julie Anne🌼 (@JulesAP011) reported 14 minutes ago

  @EE I have—repeatedly After a further 40 min call secured appt for tomorrow PM. It shouldn’t be this difficult to become a New Customer, where equipment is correct & right 1st time✅ It’s cost me over 5.5hrs of my time If you say you’ll call back—just do what you say you’ll do!

• 
  Photo man (@ach59) reported 15 minutes ago

  @EE Thanks for not much - all I want to do is talk to a person- after 6 days of tests - but I ring the number you gave and what do I get : Hi, it's the EE Diagnostics bot here. We are now running some tests to see what might be causing a problem…..

• 
  John Paul Gonzalez (@JanusPaulusG) reported 17 minutes ago

  @EE Not possible to fix

• 
  Duncan (@Dunkcanio) reported 20 minutes ago

  @janettocornetto @EE I’m glad it’s not just me, but contacting ee is impossible abroad when they have cut off service and only on WiFi.

• 
  Dr Hanko Honkasson (@drhanko2) reported 22 minutes ago

  @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.