EE outages and service status in Burton upon Trent, England

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burton upon Trent, England

The most recent EE outage reports came from the following cities: Burntwood, Tamworth, Swadlincote, Derby, and Burton upon Trent.

City	Problem Type	Report Time
Burntwood	Wi-fi	12 hours ago
Burntwood	Internet	4 days ago
Tamworth	Internet	4 days ago
Swadlincote	E-mail	1 month ago
Derby	Phone	1 month ago
Tamworth	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

• 
  Gregory Turner (@Turner15Gregory) reported 37 seconds ago from Ibstock, England

  @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

• 
  Helen Bennett (@Helen_Bennett) reported 11 minutes ago from Burton upon Trent, England

  Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!

• 
  Gareth Brown (@gaznet) reported 12 minutes ago from Swadlincote, England

  @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

• 
  Tyl’Ari (@tyl_ari) reported 13 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  S҉u҉z҉y҉ (@The_sooze) reported 14 minutes ago from Coalville, England

  @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

• 
  Dan Jennings (@DanJennings9) reported 17 minutes ago from Burntwood, England

  @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

• 
  Kyle's Evie (@Heretoanywhere) reported 17 minutes ago from Appleby Magna, England

  @MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!

• 
  Gregory Turner (@Turner15Gregory) reported 18 minutes ago from Ibstock, England

  @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

• 
  Daniel Hollins (@lordhollins) reported 19 minutes ago from Hatton, England

  @EE If you could provide a reasonable 4G service in LE19 first that would be great.

• 
  Gregory Turner (@Turner15Gregory) reported 19 minutes ago from Ibstock, England

  @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

• 
  Ben Curry (@ElecInn) reported 21 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  S҉u҉z҉y҉ (@The_sooze) reported 23 minutes ago from Coalville, England

  @EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!

• 
  Matthew O'Neill (@MatthewON) reported 23 minutes ago from Ashby-de-la-Zouch, England

  @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

• 
  linda young (@bluenoze63) reported 23 minutes ago from Lichfield, England

  @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

• 
  Ian James 🦁 (@IanJamsie) reported 27 minutes ago from Rocester, England

  @STAUNT0N @MrPJLinton @EE I always pay for Jeans. Cheap jeans damage your nuts and get wrecked quickly. Cheap jeans are false economy. Phones are essentially identical chip sets across all makes.

• 
  Nick Meakin (@NickolaiMeakin) reported 36 minutes ago from Coalville, England

  @Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 37 minutes ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  Lee CadwalladerAllan (@leecadallan) reported 40 minutes ago from Burntwood, England

  @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

• 
  Gregory Turner (@Turner15Gregory) reported 41 minutes ago from Ibstock, England

  @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

• 
  ianisnew (@therealianisnew) reported 51 minutes ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ethan Keating (@TheParagram) reported 3 minutes ago

  So the cheapest to renew my @bt_uk contract is £57 a month but a new customer can get it for £38 a month? I've already phoned and they can't knock anything off the price... Switching to @EE is no cheaper either... make it make sense

• 
  Rob Myers (@RobLMyers) reported 5 minutes ago

  @EE Kind of pointless doing that. It’s your general customer service number and, unsurprisingly, none of the options are relevant. The help section on the website is also of no help whatsoever.

• 
  Mary (@sisterloulou333) reported 6 minutes ago

  @EE how much longer are these network issues remaining ? Been a few days now !

• 
  Brian Slater (@BrianSlater1976) reported 7 minutes ago

  @EE signal issues yet again in KY12 left without phone or 4G WiFi connection. Beginning to become a regular occurrence.

• 
  🤷🏻‍♂️ (@wickedwizard777) reported 8 minutes ago

  @EE down again. Can’t go 20 minutes without being ****** over by the broadband. My *** are they the best provider. It’s 2026, how can your broadband be THIS terrible? Been happening for months. Ridiculous.

• 
  Technicslover (@technicslover) reported 8 minutes ago

  @bt_uk can advertise all they like, but the fact remains they are an anti white super woke organisation who's sole purpose is to rip ******** out of people. Really hope they go out of business and take @EE with them.

• 
  IndianAlways (@IyengarPallavi) reported 12 minutes ago

  @EE Hi i was recently trying to purchase your broadband as shift to new place, but my goodness your client support is poor - A girl in chat support promise me yesterday that smart mobile support costing £10 will deliver today and also i placed an order

• 
  MARV (@marv33067105) reported 13 minutes ago

  @astortate @virginmedia @EE Unfortunately most companies are doing this … try speaking to human at Evri!! .. and they the nerve to call this ‘Customer Service’

• 
  scott (@smclellanduk) reported 14 minutes ago

  @Benleo i gave up on them 4 years ago and switched to @EE since then i have had 1 outage of 6 hours from 10pm till 4pm, 1 outage in 4 years and consistent speed , i wouldnt go back

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 21 minutes ago

  @EE No problem at all I have reported and blocked the page and I’ve also called you this evening and reported it to two of your fantastic colleagues. I really hope you get this sorted 🤞