EE outages and service status in Burton upon Trent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Burton upon Trent, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burton upon Trent, England
The most recent EE outage reports came from the following cities: Derby, Burntwood, Coalville, Tamworth, and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Wi-fi | 8 days ago |
|
Burntwood
|
Internet | 8 days ago |
|
Coalville
|
Internet | 20 days ago |
|
Burntwood
|
Wi-fi | 22 days ago |
|
Burntwood
|
Internet | 25 days ago |
|
Tamworth
|
Internet | 26 days ago |
Community Discussion
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EE Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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linda young (@bluenoze63) reported from Lichfield, England@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone
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Tyl’Ari (@tyl_ari) reported from Chellaston, England@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
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Gareth Brown (@gaznet) reported from Swadlincote, England@EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.
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Ian James 🦁 (@IanJamsie) reported from Rocester, England@STAUNT0N @MrPJLinton @EE I always pay for Jeans. Cheap jeans damage your nuts and get wrecked quickly. Cheap jeans are false economy. Phones are essentially identical chip sets across all makes.
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Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.
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Matthew O'Neill (@MatthewON) reported from Ashby-de-la-Zouch, England@EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.
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Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, EnglandWell after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓
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Jamie Livingston (@pyebibby) reported from Burton upon Trent, England@EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃
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Kyle's Evie (@Heretoanywhere) reported from Appleby Magna, England@MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!
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ianisnew (@therealianisnew) reported from Derby, England@EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
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Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.
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Helen Bennett (@Helen_Bennett) reported from Burton upon Trent, EnglandJust ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!
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Daniel Hollins (@lordhollins) reported from Hatton, England@EE If you could provide a reasonable 4G service in LE19 first that would be great.
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Nick Meakin (@NickolaiMeakin) reported from Coalville, England@Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.
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Dan Jennings (@DanJennings9) reported from Burntwood, England@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported@EE You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.
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Billy (@Tomcat1006) reported@EE They haven't; were on the phone for over an hour! So now I have to call tomorrow to cancel my contract because I have today left on it!
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WorldCupOracle2026 (@OracleWC2026) reported@England @EE Not the performance we wanted. But, maybe it’s not sooo bad. Warm up game. Difficult conditions. Everyone through injury free. That’s the key part Tuchel will have learned more from that 90 minutes than any training session. Croatia in 10 days. That’s when it actually matters 🏴🔮 #ENGvNZL #WC2026 #ThreeLions
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Achorawl 🔜TheMixupLyon➡️Infurnity獸無限 (@Achorawl) reported@justnvc @EE I had a similar experience with the house my ex bought. The house had been rented 2 years before the date of purchase, but they never shut down their service. We could have moved in and they would be paying for our electricity bills as we had no way to contact them !
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Steff McD (@Steffmcd80) reported@scoobyhugh8 @EE Prices are shocking cant even compete or even try and keep you as a customer
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Andrew Walker (@filmAlive) reported@EE hi. I left EE yesterday using my PAC code however as I was on a full works plan my account is still showing the watch data which was included is still active. I've tried to contact live chat in the app but it won't put me through when I ask to speak to an agent. Help please
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KWAKU RONABELLINGHAM (@KyleStephen77) reported@iamdatdudeee @England @EE What’s race in choosing Gordon over Bellingham or even Konsa aa the man of the match? Are you that stupid not to have realized that or did you not watch the game? Gyimii
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hughdankelso (@hughdankelso) reportedHey @ee You keep saying you are sending me a code but it never appears. Cannot access my account to check why payments are being taken from my account
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JC (@jaykona3670) reported@EE I’m having problems with my broadband, tried to sort using the App but won’t resolve the issue. I work from home and dont really have time to be spending sorting out broadband issues. I’m new to EE following migration from BT and would appreciate some assistance with this
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🤟🤟🤟 (@TakittyAi) reported@EE I cant send the message through. The connection is still on and off all day! Im a new customer!