EE Outage Report in Coalville, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Coalville, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Coalville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Coalville, Leicestershire, England
The most recent EE outage reports came from the following cities: Loughborough, Leicester and Coalville.
City | Problem Type | Report Time |
---|---|---|
Loughborough | Phone | |
Loughborough | Wi-fi | |
Leicester | Internet | |
Loughborough | Phone | |
Loughborough | Phone | |
Leicester | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Coalville, England
Latest outage, problems and issue reports in Coalville and nearby locations:
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
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Michael Cosgrove
(@cozzy8) reported
from
Desford, England
Seriously impressed with the coverage on my new @EE contract, I even get signal in my black hole of a pub kitchen! 👍
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// c o u l s o n //
(@ZNC1993) reported
from
Markfield, England
@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
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Leigh Spencer
(@Leigh984) reported
from
Newbold Verdon, England
@EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.
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David J Leeke
(@coopercarman) reported
from
Anstey, England
@EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please
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Jamie Livingston
(@pyebibby) reported
from
Burton upon Trent, England
@EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃
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Will Pither
(@will_pither) reported
from
Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Kyle's Evie
(@Heretoanywhere) reported
from
Appleby Magna, England
@MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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Darren
(@DarrenS78) reported
from
Ratby, England
@EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!
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MUGSY | Mahesh Mistry
(@DJMUGSY) reported
from
Birstall, England
On hold to #EE and the music is enough to put a rope around your neck then get a loud noise and a hung tone. Let’s try @EE again. More of the same music 😩🙉 I shall not put it down.
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S҉u҉z҉y҉
(@The_sooze) reported
from
Coalville, England
@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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Keith Houghton
(@kezqb) reported
from
Ketteringham, England
Very poor service from @EE tried to upgrade phone in shop but their IT is down
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
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MUGSY | Mahesh Mistry
(@DJMUGSY) reported
from
Birstall, England
@EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆
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Gareth Brown
(@gaznet) reported
from
Swadlincote, England
@EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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RtwRich
(@RTWRich) reported
@EE @bt Thanks for fighting to keep costs down for consumers... By yet again increasing prices well above inflation, despite massive spend on UK advertising, rights & a complex/expensive snr executive structure. Remember when we had a competitive mobile & broadband market? @Ofcom
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Rhys Bull
(@RhysBull2) reported
from
Saint Stephen, England
@EE is your service down in Cornwall ?
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Mops Of Manchester
(@ZebPuliZeb) reported
@EE We already did that. Maybe the storm has caused an issue (depending on where you’re based I guess)
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Daniel D'Arcangelo
(@ArcangeloDaniel) reported
@EE I’ve been trying to call 150 to activate as my bt smart add on doesnt work any more. Can you help please? Is there a problem with 150? Thanks
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jackie
(@shannensmum) reported
@EE how can I cancel my re account? Website is atrocious and not helpful
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Liz Tray
(@LizTray) reported
Here is a (long) story about how @EE screwed me over and can’t fix it. My phone started having dropouts on calls, this went on for weeks. I thought it wasn’t me, then it started on landlines as well. I went into my local store and was told maybe it was the SIM. Ok.
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theaz
(@redrunazza) reported
@EE can anyone help I have ordered a new phone of Sunday, I’ve received an order confirmation and then nothing, tried to track my order and there isn’t anything there? I was told my new phone should be with the delivery company within 24 hours, it’s now been 4 days!
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Steve Arber
(@stevearber1810) reported
@ohwelp123 @EE That’s appalling. Been a customer for over 20 years never been treated this way by them ever. Even when t mobile had offshore call centres
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Cee Arn
(@cee_arn) reported
@EE a mast has been down in rangers road Buckhurst Hill for a week now and our internet isn’t working. Nothing is being done about this!! It’s unacceptable we are paying for internet that doesn’t work! When will this be fixed? It’s really so bad
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Cee Arn
(@cee_arn) reported
@EE hi - why was my message deleted? We have no internet in Our area and been told it’s because a mast is damaged in rangers road Buckhurst Hill. It’s been a week now with no working internet and we cannot work from home! This needs resolving urgently it’s so bad service