EE outages and service status in Ratby, England

Problems in the last 24 hours in Ratby, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ratby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ratby, England

The most recent EE outage reports came from the following cities: Leicester, Loughborough, Nuneaton, Bedworth, Shepshed, and Desford.

City	Problem Type	Report Time
Leicester	Phone	4 days ago
Loughborough	Internet	6 days ago
Loughborough	Internet	9 days ago
Leicester	Phone	16 days ago
Leicester	Phone	17 days ago
Leicester	Phone	17 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ratby, England

Latest outage, problems and issue reports in Ratby and nearby locations:

• 
  Gregory Turner (@Turner15Gregory) reported 5 minutes ago from Ibstock, England

  @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

• 
  Gregory Turner (@Turner15Gregory) reported 13 minutes ago from Ibstock, England

  @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

• 
  Joel Murray (@joelmurray) reported 14 minutes ago from Oadby and Wigston, England

  @EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...

• 
  Susan (@Suzy_dashey) reported 16 minutes ago from Great Glen, England

  @EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!

• 
  ArDent (@shakermaker_AD) reported 17 minutes ago from Hinckley, England

  The attitude of @EE call centre staff is usually a pleasure but for the little prick that has just called trying to offer me ‘special discount deals’ because I’m a ‘valued customer’. The deals were no different to what I can see online myself, so there’s nothing special at all!

• 
  Martyn Spencer💙 (@MartynSpencer10) reported 17 minutes ago from Oadby and Wigston, England

  @EE hello I’ve got my new monthly sim it’s just arrived, how do I give you my STAC code to cancel my three account please

• 
  Joel Murray (@joelmurray) reported 24 minutes ago from Oadby and Wigston, England

  @EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...

• 
  dave ketts (@K3TTS) reported 27 minutes ago from Narborough, England

  @EE when I signed up to broadband and Apple TV I got BT sport included now it’s saying I don’t have a subscription since I went sim only on my phone…help I need football back

• 
  Gregory Turner (@Turner15Gregory) reported 31 minutes ago from Ibstock, England

  @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

• 
  Mary Jane Warwick (@MaryJane2406) reported 31 minutes ago from Aston Flamville, England

  @EE Hi is there something going on with your service?! My friend hasn't had signal since 6am this morning!

• 
  Tomasz Nowicki (@tomnovy) reported 35 minutes ago from Leicestershire, England

  @EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.

• 
  Ulla Rajala 💗 #Dig4Arch 🇺🇦 (@UllaMR) reported 35 minutes ago from Anstey, England

  @EE advertises being the best network. Realised today I get better deal and service elsewhere for my mobile phone. Unlocking the phone was an ordeal and the staff in the shop did not know their operations.

• 
  Soph Antoinette (@mullersangels) reported 38 minutes ago from Leicestershire, England

  @EE how do I cancel a payment for a top up for a phone I no longer have?

• 
  Melissa Goodwin (@meligoodwin) reported 38 minutes ago from Leicestershire, England

  Horrendous customer service once again @EE 👍🏼👍🏼👍🏼

• 
  kyle (@kylesyrett1) reported 40 minutes ago from Leicestershire, England

  In the space on 5 minutes @EE broadband has gone off twice 😭 worst provider I've ever known

• 
  Joel Murray (@joelmurray) reported 43 minutes ago from Oadby and Wigston, England

  First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?

• 
  David J Leeke (@coopercarman) reported 49 minutes ago from Anstey, England

  @EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please

• 
  Andy (@awright2001) reported 51 minutes ago from Kibworth Beauchamp, England

  @EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???

• 
  analoguedisaster (@analoguedisastr) reported 52 minutes ago from Leicestershire, England

  @NoServiceHereUK Leicester city centre. 1 bar of reception. Twitter barely loads. @EE awful I pay £70 a month for a phone I can barely use. What a joke. Can’t wait for my contract to end... absolute waste of money I travel the uk a lot, doesn’t get much better at anywhere

• 
  S҉u҉z҉y҉ (@The_sooze) reported 60 minutes ago from Coalville, England

  @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 9 minutes ago

  @JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol

• 
  Deborah Sacks (@deborahsacks) reported 10 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  Jaymz Hatstand (@jaymz_hatstand) reported 12 minutes ago

  @EE our fibre broadband which we've had installed for a week, after over 2 months of waiting has gone down this evening. The website says we need an engineer and one can come out on Thursday 9th! We both work from home and require our connection for that. Can this be sorted?

• 
  Craig Taylor (@blown_ranger) reported 12 minutes ago

  @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

• 
  Robert Marrs (@farmermarrs) reported 12 minutes ago

  @EE I’ve complained several times and all I get told to do is to reset the device and then it works for 2/3 days then goes back to been absolute garbage!!

• 
  Tony Crystal (@TonyCrystals) reported 13 minutes ago

  @chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth

• 
  Kitten Kong (@kittenkong42) reported 17 minutes ago

  This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

• 
  Mark (@Mark14182043442) reported 23 minutes ago

  @EE not happy with service. Had an issue with app etc person on phone had to open ticket with main tech people. 48 hours I was told. Now a week later no call or anything. I will have to phone again later today now. If i didn’t pay my bill bet you would be quick to get in touch

• 
  Charles (@Charleslaws) reported 28 minutes ago

  @EE Hi please remove your service from my computer.

• 
  Brian Slater (@BrianSlater1976) reported 30 minutes ago

  @EE signal issues in KY12 yet again. No connection on mobile and as recently moved to 4G broadband no connection either