EE Outage Report in Ratby, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ratby, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ratby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Ratby, Leicestershire, England
The most recent EE outage reports came from the following cities: Loughborough, Leicester, Nuneaton, Bedworth, Shepshed, Desford, Leicestershire and Barlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
Phone | |
| Leicester |
Internet | |
| Nuneaton |
Total Blackout | |
| Nuneaton |
Total Blackout | |
| Bedworth |
Internet | |
| Shepshed |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ratby, England
Latest outage, problems and issue reports in Ratby and nearby locations:
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Keith Houghton
(@kezqb) reported
from
Ketteringham, England
Very poor service from @EE tried to upgrade phone in shop but their IT is down
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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Soph Antoinette
(@mullersangels) reported
from
Leicestershire, England
@EE how do I cancel a payment for a top up for a phone I no longer have?
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Tomasz Nowicki
(@tomnovy) reported
from
Leicestershire, England
@EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.
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S҉u҉z҉y҉
(@The_sooze) reported
from
Coalville, England
@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Darren
(@DarrenS78) reported
from
Ratby, England
@EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.
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Will Pither
(@will_pither) reported
from
Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
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analoguedisaster
(@analoguedisastr) reported
from
Leicestershire, England
@NoServiceHereUK Leicester city centre. 1 bar of reception. Twitter barely loads. @EE awful I pay £70 a month for a phone I can barely use. What a joke. Can’t wait for my contract to end... absolute waste of money I travel the uk a lot, doesn’t get much better at anywhere
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Leigh Spencer
(@Leigh984) reported
from
Newbold Verdon, England
@EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.
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Michael Cosgrove
(@cozzy8) reported
from
Desford, England
Seriously impressed with the coverage on my new @EE contract, I even get signal in my black hole of a pub kitchen! 👍
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David J Leeke
(@coopercarman) reported
from
Anstey, England
@EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please
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Ibrahim
(@ibsturay) reported
from
Leicestershire, England
@EE is the worst broadband company ever. Nothing ever get solved. Been having the same problem for 7 months. I wouldn’t recommend to anyone
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Luke Gosling
(@Lucas7710) reported
from
Leicestershire, England
@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
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// c o u l s o n //
(@ZNC1993) reported
from
Markfield, England
@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Shirley
(@PapaTooFly) reported
@EE I'm trying to resolve my #vulnerable elderly mother's complaint of being missold a device. Despite my case being 'elevated as an urgent matter' this is the first reply I've had in a week from @EE that's not really the 'best customer experience' now is it?
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Rachel Benbow
(@Raymbb) reported
@EE I took my contract out in September 2021, there certainly wasn’t a clause for a 16% increase with 3 weeks notice. Maybe a slight increase but 16% is absolute day light robbery. Maybe if your network actually worked efficiently then it would be less insulting.
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Rebecca
(@RebeccaTweets__) reported
@EE Hello, I was wondering if you could please check my account. I haven't been able to access mobile broadband when I have been travelling (both US and EU) and I have a trip coming up so I am hoping to have the issue solved before then
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Adam Roberts
(@admrobrts) reported
So I joined @EE in 1 March. A monthly contract of £101. 7 days later they email to inform me my bill will increase to £115.54 on 31 March. 14.4% increase. Nice way to welcome a new customer. I’ll take my business elsewhere.
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Steve Frost
(@stevefrost) reported
@EE I can't make or receive phone calls, and webchat is unavailable, I need some tech support.
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Cadi Llwyd🦀
(@cadi_llwyd) reported
@EE home broadband outage - no internet since 23:45 yesterday CF37 area.
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Country Peach
(@Peacherz) reported
@munchl4xx @EE I know right!! That’s why Stu switched, and I’ll be dropping my contract as soon as I can. Bet prices won’t go down when inflation goes down
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Adam H
(@BytesGuy) reported
@O2 I’m having trouble activating iMessage since porting my number to you from @EE on Tuesday. Chat support in the O2 app just tell me to contact Apple who in turn tell me to contact O2. I have DM’d you a few hours ago
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MTAS Psychology
(@jamiebarsky) reported
@MartinSLewis any thoughts or advice on @EE increasing my contracted monthly fee by 15% but refusing to let me change my package to bring the cost down?
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Parody Bruce 🏴☠️ 🇬🇧 🇪🇺 💙 💉🦠
(@BruceSCrawford) reported
@ee I am experiencing slow-to-no broadband internet this morning in TQ13. Is it you or is it me?