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EE outages and service status in Ratby, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Ratby, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • The most recent signal from this area was received Jul 15, 8:39 AM GMT+1.
  • 60% Phone (60%)
  • 20% Internet (20%)
  • 20% Wi-fi (20%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ratby, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ratby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 20: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ratby, England

The most recent EE outage reports came from the following cities: Leicester, Nuneaton, Loughborough, Barlestone, and Coalville.

CityProblem TypeReport Time
Leicester Phone 5 days ago
Leicester Internet 7 days ago
Nuneaton Wi-fi 16 days ago
Loughborough Phone 24 days ago
Barlestone Phone 27 days ago
Leicester Internet 1 month ago

Nearby cities with recent reports

Leicester

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ratby, England

Latest outage, problems and issue reports in Ratby and nearby locations:

  • kezqb
    Keith Houghton (@kezqb) reported from Ketteringham, England

    Very poor service from @EE tried to upgrade phone in shop but their IT is down

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...

  • Suzy_dashey
    Susan (@Suzy_dashey) reported from Great Glen, England

    @EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?

  • K3TTS
    dave ketts (@K3TTS) reported from Narborough, England

    @EE when I signed up to broadband and Apple TV I got BT sport included now it’s saying I don’t have a subscription since I went sim only on my phone…help I need football back

  • tomnovy
    Tomasz Nowicki (@tomnovy) reported from Leicestershire, England

    @EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.

  • FionaT91
    Fiona (@FionaT91) reported from Bedworth, England

    @EE @LewisHamilton Do you price match? I am a current customer due an upgrade, but seen a better deal else where? @EE

  • scottydaly1989
    Scott (@scottydaly1989) reported from Leicestershire, England

    @EE are you having some issues today? My WiFi keeps dropping!! So annoying!

  • KenchThomas1983
    Tom (Bungel) Kench (@KenchThomas1983) reported from Nuneaton, England

    @EE who do I contact to get you to STOP sending me bills for someone that does not and has never lived at my address. I have repeatedly sent them back and also had to deal with a debt collection agency about this matter. If it continues I will seek legal advice.

  • Scampiuk
    𝙲𝚑𝚛𝚒𝚜 𝚆𝚒𝚕𝚕𝚒𝚊𝚖𝚜 ☕💻🎧🇪🇺🇬🇧 (@Scampiuk) reported from Nuneaton, England

    @EE The simple solution here is just to uninstall the app

  • awright2001
    Andy (@awright2001) reported from Kibworth Beauchamp, England

    @EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???

  • mullersangels
    Soph Antoinette (@mullersangels) reported from Leicestershire, England

    @EE how do I cancel a payment for a top up for a phone I no longer have?

  • MartynSpencer10
    Martyn Spencer💙 (@MartynSpencer10) reported from Oadby and Wigston, England

    @EE hello I’ve got my new monthly sim it’s just arrived, how do I give you my STAC code to cancel my three account please

  • UllaMR
    Ulla Rajala 💗 #Dig4Arch 🇺🇦 (@UllaMR) reported from Anstey, England

    @EE advertises being the best network. Realised today I get better deal and service elsewhere for my mobile phone. Unlocking the phone was an ordeal and the staff in the shop did not know their operations.

  • kylesyrett1
    kyle (@kylesyrett1) reported from Leicestershire, England

    @EE broadband is shockingly bad, can't remember the last time it stayed on for more than 5 minutes

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!

  • DJMUGSY
    MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, England

    @EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆

  • wolveydarlopete
    Peter Stockill (@wolveydarlopete) reported from Wolvey, England

    What an unbelievably crass customer service procedure you have @EE following another unresolved call you have yet again closed the complaint.

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • desikuri09
    reena (@desikuri09) reported

    @EE Rubbish service - end though I purchased data allowance on roaming in Delhi. Upon arrival my data didn’t work , couldn’t call as outside hrs, recorded message asked me to contact business chat but in the absence of data I could not even do that !

  • Ads__W
    Ads (@Ads__W) reported

    @EE @Johnboy270783 Same for me in barnsley aswell. Absolutely dog ****!

  • Lionel_Conroy
    Lionel Conroy (@Lionel_Conroy) reported

    @ClarkRenney @EE It never was much good, I’ve never understood why a company as big as them can’t make a decent app…it’s all over the show

  • yesdimeji
    Jigen (@yesdimeji) reported

    @EE Even charging me extra for network priority??? WHAT NETWORK PRIORITY PLS???!

  • jamesbardner
    James Bardner 🇺🇦 (@jamesbardner) reported

    @EE Hi. Our ee internet and ee phones are rubbish. Service is dropping in and out. Terrible. Our postcode is HD8 9UN. We know you are aware of the problem but you’ve only contacted us today when it’s been going on for quite a few days. How long to fix? It’s impacting our work.

  • EtchesLara
    Lara (@EtchesLara) reported

    @EE my data keeps dropping in and out, even though it says I have 5G! As well as my signal. Is there some sort of issue I’m not aware of?

  • The_Dr_Mike
    @thedrmike.bsky.social (@The_Dr_Mike) reported

    **** you @ee that's best part of an hour I've wasted trying to view my bills, look at upgrade options - phone & broadband but you website is so shite at loading pages, or not as is the case I'm now exploring other providers options - poor customer service extends to your website

  • jambags
    Jambags (@jambags) reported

    @EE I can’t get anywhere, I go to order help, put tracking number in and it says “it’s been delivered, click here for refund and return”, I DID NOT receive the item, there’s no option in the help section for this!

  • DannyHealy9
    Danny Healy (@DannyHealy9) reported

    Just got cut off by a member of your small business team, taking a complaint is above their pay grade, go to a store sir. @EE

  • AFCBUDDY85
    Bodz84 (@AFCBUDDY85) reported

    @_Shareen267 Cant comment on Virgin, as its not available in my area. @BT was brilliant, but the prices became ridiculous @EE (basically BT now) customer service is extremely good. Wifi isnt bad. downside, current price is £80+ a month with two boosters. so will see whats available in Sept.