EE outages and service status in Leicestershire, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Leicestershire, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Leicestershire, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Leicestershire, England
The most recent EE outage reports came from the following cities: Leicester, and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Phone | 8 days ago |
|
Leicester
|
Internet | 10 days ago |
|
Loughborough
|
Phone | 27 days ago |
|
Leicester
|
Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near Leicestershire, England
Latest outage, problems and issue reports in Leicestershire and nearby locations:
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Ritch (@therealRitchP) reported from Chadwell, England@EE @terribletim6 That reads as “go then, we don’t much care to keep you as a customer” - very poor response there….
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Pete Martin Photography (@PeteMartinPhot1) reported from Leicestershire, EnglandAmazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
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Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandYou know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Scott (@scottydaly1989) reported from Leicestershire, England@EE are you having some issues today? My WiFi keeps dropping!! So annoying!
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joseph langton (@jnlangton) reported from Braunstone, England@England @OfficialTM_3 @EE ever tried ever failed no matter try again fail again fail better
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Ibrahim (@ibsturay) reported from Leicestershire, England@EE is the worst broadband company ever. Nothing ever get solved. Been having the same problem for 7 months. I wouldn’t recommend to anyone
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Andy (@awright2001) reported from Kibworth Beauchamp, England@EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???
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paresh thanki (@paz_thanki) reported from Leicestershire, England@EE sort your issues out unable to make or receive any calls in the last 1.5hr.
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Soph Antoinette (@mullersangels) reported from Leicestershire, England@EE how do I cancel a payment for a top up for a phone I no longer have?
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Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandFirst day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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David Johnston (@djstar3d) reported from Melton Mowbray, England@EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
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Luke Gosling (@Lucas7710) reported from Leicestershire, England@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.
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Glenn (@glennworth) reported from Narborough, England@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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dave ketts (@K3TTS) reported from Narborough, England@EE when I signed up to broadband and Apple TV I got BT sport included now it’s saying I don’t have a subscription since I went sim only on my phone…help I need football back
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🄹🄰🅇 🄳🄴🄼🄾🄽 (@JaxDemon2) reported from Leicestershire, England@EE Sent you a DM but I think your customer services team have done all they can do.
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
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// c o u l s o n // (@ZNC1993) reported from Markfield, England@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Battaglia (@BattagliaAlan) reportedWhatever you do never ever use, or interact with @EE they are a scammmers and liars and their customer service is simply atrocious awful
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Tabs (@tabadash) reported@EE Ok thank you. Unfortunately I'm unable to do that. Is there no way to get to customer services through a text-based channel instead?
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Martin scott (@Martinscott1967) reported@DerekAllan61 @EE I think it’s across the board with the customer services mate,everyone you have to contact is a nightmare
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Bigpiz Official Page (@bigpiz_) reportedBest network 25 years running" @EE my plan is £25/month. This bill: £137. I called Jamaica. Didn't realise it was £4 PER MINUTE. £116 in out-of-plan charges with zero warning, no spending cap, no alert. Just a £137 bill hitting my Direct Debit on the 28th. How is this fair?
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Sarah's Dad 💙💛 (@AndyEmmott) reportedHey @EE how do you actually speak to a human to resolve a fault!!! Been waiting over 2 hours for someone to help fix my broadband issue... pretty poor customer service
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Fi (@LetsTweetPotter) reported@EE Hi,im moving house and want to take out a package with EE through Uswitch. When does the credit report get run? I dont want it to cause any issue with my mortgage but I need broadband booking in asap. Can I pre book at appointment and the credit search be done when I move in
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Ollie Stokes (@Ollie_Stokes27) reported@EE I have spent considerable time attempting to resolve this matter through @EE customer service and complaints channels. I was given clear assurances had been handled but EE have not acted on their advisors agreements and gone against agreements received by EE representatives.#EE
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Xankoshu (@Xankoshu) reported@EE @EE How am I meant to check local service issues if ya own website tells me it can't even get information from its own service? Kinda need the data i've paid for or should I just request a chargeback and swap providers?
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Rachel Bullen (@Rach_M_B) reported@EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.
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Mugiwara Arthur 🏆 (@KingArthur22038) reported@Gazmeister01 @England @EE Yh ofc but no problem with them representing the country they were born and love