EE outages and service status in Leicester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Leicester come from postal codes LE3 and LE4 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leicester, England
The most recent EE outage reports came from the following cities: Leicester, Loughborough, and Barlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Phone | 17 days ago |
|
Leicester
|
Internet | 18 days ago |
|
Loughborough
|
Phone | 1 month ago |
|
Barlestone
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
-
Luke Gosling (@Lucas7710) reported from Leicestershire, England@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.
-
MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, England@EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆
-
David Johnston (@djstar3d) reported from Melton Mowbray, England@EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal
-
Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandFirst day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?
-
Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
-
paresh thanki (@paz_thanki) reported from Leicestershire, England@EE sort your issues out unable to make or receive any calls in the last 1.5hr.
-
Soph Antoinette (@mullersangels) reported from Leicestershire, England@EE how do I cancel a payment for a top up for a phone I no longer have?
-
Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandLooks like the EE 3G/4G network is down. I've got nothing. 😩 @EE
-
webby1862 (@dwebbost) reported from Loughborough, England@EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .
-
Mary Jane Warwick (@MaryJane2406) reported from Aston Flamville, England@EE Hi is there something going on with your service?! My friend hasn't had signal since 6am this morning!
-
MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, EnglandOn hold to #EE and the music is enough to put a rope around your neck then get a loud noise and a hung tone. Let’s try @EE again. More of the same music 😩🙉 I shall not put it down.
-
Nick Meakin (@NickolaiMeakin) reported from Coalville, England@Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.
-
Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandYou know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
-
Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
-
ArDent (@shakermaker_AD) reported from Hinckley, EnglandThe attitude of @EE call centre staff is usually a pleasure but for the little prick that has just called trying to offer me ‘special discount deals’ because I’m a ‘valued customer’. The deals were no different to what I can see online myself, so there’s nothing special at all!
-
Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
-
-
Glenn (@glennworth) reported from Narborough, England@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
-
Gregory Turner (@Turner15Gregory) reported from Ibstock, England@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
-
Tomasz Nowicki (@tomnovy) reported from Leicestershire, England@EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
TouchSkye Designs (@TouchSkyeDesign) reported@EE any idea when you might fix the outages for your 5G/4G mobile home broadband in Southampton? 4G data works on my iPhone but my Home Mobile Broadband has been intermittent since yesterday, even worse today!
-
Stu Spiller (@TheRealSpiller) reported@MarkyTalk @EE Signal was non existent in doniford last week, feels like somethings changed
-
lucy barnett (@lucebarnett) reported@EE Been on messaging service since 13:58 today - told I’d beconnected with manager at 14:55 (after several requests for matter to be escalated). 15:20: still waiting to be connected. 15:25: Billing desk manager introduced himself - have not heard from him since. Total time wasting
-
jason (@Jason29wctb) reported@EE I'm 54 only had a orange phone when it first started and binned the phone after a week ,there customer service was awful, so now EE/BT thought I'd give you ago , on o2 and since virgin owned it it's been the worst ,even there broadband is broken , I'll go into shop Saturday
-
Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported@O2 24h later still waiting for service. @EE you got good reception these days?
-
Derek (@DerekAllan61) reportedAfter more than 2 weeks of hassle at least, a dozen calls to customer service { 6+ hours }, 2 failed orders. @EE offer me a contact that any mug punter would be offered on the website 😡 14 years with them, currently 4 lines. These bastards offer horrendous customer service
-
Scott Speight (@scottspeig) reported@MarkyTalk @EE Try @spusu_uk same network, fraction of the cost. Apparently they manage this by only providing customer service via WhatsApp (although I find it works well). Only issue I have is no Direct Debit option. Just card.
-
Mike Penny (@mikeanything) reported@EE credit where’s it’s due, EE staff, both call centre and online help, sorted me out a treat with my holiday coming up, actually got told that as a loyal customer they’re happy to look after me! #refreshingtohear
-
'Honest' JonWilliams (@honestjon74) reportedTrying to watch a 480p video on my iPhone whilst out with 3 bars of 5G and it just won’t play. @EE are beyond **** nowadays they do f**k all work on their network. Pathetic service. Do NOT reply EE. Not interested.
-
Cate Hart (@CateTyduCymru) reported@EE nearly every day in my area in wales there’s an issue. We rely on EE mobile internet for WiFi calling and internet. Yet everyday there’s an issue. And no compensation for the hideous price we pay for this. In the 21st century this should be efficient, fast and reliable.