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EE Outage Report in Leicester, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Leicester come from postal codes LE5 , LE3 and LE2 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Leicester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Leicester, England

The most recent EE outage reports came from the following cities: Leicester, Loughborough, Shepshed, Desford, and Melton Mowbray.

CityProblem TypeReport Time
Leicester Phone 6 days ago
Leicester Phone 7 days ago
Leicester Phone 7 days ago
Leicester Phone 8 days ago
Leicester Phone 13 days ago
Leicester Phone 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

  • tomnovy
    Tomasz Nowicki (@tomnovy) reported from Leicestershire, England

    @EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!

  • awright2001
    Andy (@awright2001) reported from Kibworth Beauchamp, England

    @EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!

  • DarrenS78
    Darren (@DarrenS78) reported from Ratby, England

    @EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @England @EE don't support losers

  • Suzy_dashey
    Susan (@Suzy_dashey) reported from Great Glen, England

    @EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?

  • coopercarman
    David J Leeke (@coopercarman) reported from Anstey, England

    @EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...

  • scottydaly1989
    Scott (@scottydaly1989) reported from Leicestershire, England

    @EE are you having some issues today? My WiFi keeps dropping!! So annoying!

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @England @OfficialTM_3 @EE ever tried ever failed no matter try again fail again fail better

  • Lucas7710
    Luke Gosling (@Lucas7710) reported from Leicestershire, England

    @EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.

  • mullersangels
    Soph Antoinette (@mullersangels) reported from Leicestershire, England

    @EE how do I cancel a payment for a top up for a phone I no longer have?

  • dwebbost
    webby1862 (@dwebbost) reported from Loughborough, England

    @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

  • djstar3d
    David Johnston (@djstar3d) reported from Melton Mowbray, England

    @EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rhio_jones
    Rhi Jones (@rhio_jones) reported

    @EE Pointless it’s down for the next 8 hours just checked online

  • PhillPidg
    Pidg (@PhillPidg) reported

    @EE what is up with your service ? 4g don’t work. Didn’t even think 3G existed. But have to settle for that when that works. No service at home when it used to be fine. Been like this for months now.

  • MandyHo88088514
    MandyJ (@MandyHo88088514) reported

    @cjcheesecake @EE It’s disgusting I have the same with my mum and British Gas.She’s never had anything on hp and always be in front with all her bills.She 85 and gets so worried by these letters she keeps getting 😡

  • spittle_james
    James Spittle (@spittle_james) reported

    @EE Could they make robots that are far better than human docs/nurses at finding veins in patients that have poor circulation but need IV injections?

  • AntM1888
    Ant1888 (@AntM1888) reported

    @EE Hi EE, I am a long time customer with 3 contracts with you. I have received a new handset that is faulty and I am still within my 14 day cooling off period. I called last Thursday to discuss this & was made to spend 25 minutes reseting my phone, doing tests etc to test the 1/

  • uklee
    Lee (@uklee) reported

    @EE if I wish to add text from anywhere and calls from anywhere for the 10th of August when do I need to ask for these to be added to my line? If I called today would they be added today or does it go from the billing period and is it month by month so I can cancel it?

  • tmw1000
    Tina Walsh (@tmw1000) reported

    .@EE Made a complaint, let's see if you bother responding to that. Next stop, @Ofcom .

  • tmw1000
    Tina Walsh (@tmw1000) reported

    .@EE Made a complaint, let's see if you bother responding to that. Next stop, @Ofcom.

  • MissRia333
    Ria A (@MissRia333) reported

    @EE hi guys, we haven't had reception for 4 days...problem detected on the network checker but no further updates...could someone help? Cheers

  • pauljam19759849
    paul james (@pauljam19759849) reported

    @cjcheesecake @EE Morning Claire contact EE and tell them that unless they stop harassing your poor mum( hope she’s ok & you of course) you’ll put the letters on here for everyone to see them upsetting a 82yo xx