EE Outage Report in Leicester, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Leicester come from postal codes LE3 and LE2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Leicester, England
The most recent EE outage reports came from the following cities: Loughborough, Leicester, Shepshed, Desford, Melton Mowbray, Leicestershire and Barlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
Wi-fi | |
| Loughborough |
Wi-fi | |
| Loughborough |
Phone | |
| Leicester |
Internet | |
| Shepshed |
Internet | |
| Desford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
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// c o u l s o n //
(@ZNC1993) reported
from
Markfield, England
@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@EE are you having some issues today? My WiFi keeps dropping!! So annoying!
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webby1862
(@dwebbost) reported
from
Loughborough, England
@EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Will Pither
(@will_pither) reported
from
Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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Luke Gosling
(@Lucas7710) reported
from
Leicestershire, England
@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.
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Darren
(@DarrenS78) reported
from
Ratby, England
@EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.
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Andy
(@awright2001) reported
from
Kibworth Beauchamp, England
@EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???
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Soph Antoinette
(@mullersangels) reported
from
Leicestershire, England
@EE how do I cancel a payment for a top up for a phone I no longer have?
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Tomasz Nowicki
(@tomnovy) reported
from
Leicestershire, England
@EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.
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David J Leeke
(@coopercarman) reported
from
Anstey, England
@EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please
EE Issues Reports
Latest outage, problems and issue reports in social media:
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- leanne🦄
(@minimarwood_) reported
Would love to know why @EE signal is so **** where I live, 4G and 5G I never have more than 2 bars and facetimes/videos calls constantly have to reconnect and always freeze with how bad the signal is. Even normal calls are always fuzzy and break up when I’m at home
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Z
(@zarraa_21) reported
@EE Hi there I am just wondering if anyone would be able help me? I have recently brought an Apple Watch with cellular and it’s saying I need a plan for it to work? Does that mean I have to pay or can I have to running off my data I have on my phone plan? Thanks Z
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David Williams
(@dpwilliamsweb) reported
Hey @EE, ordered my new phone on Saturday, had an email to confirm but nothing since and order tracking isn’t work. Can you help?
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Sati
(@Sati_Mk2) reported
@EE No phone or internet service in ILFORD , IG1 area been down for a few days now! No updates or messages about planned works. Need internet for work when on the go.
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bearheadroom 🕊
(@bearheadroom) reported
@EE I have service I phoned u multiple times. It works fine in 1 room but in my dads room barely works. We got 2 new smart TVs to help my dad with using tech so can watch stuff with lock down. Basically since lockdown your service has been 1/10
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Peter the 2m spaceman
(@HomeAndAlert) reported
@EE hello, I looked on the app and the Community and find our local mast is down perhaps for another week. Can you advise of compensation as we use mobile for our calls and it's expensive using the landline.
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Craig Bartlett
(@craggy4) reported
@EE Hi EE, is there something wrong with signal in my area?? My 4G and connection for phonecalls is dropping where I’ve never had issues before
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Steve Cross
(@SteveCr21887067) reported
@EE If you say you will call a customer regarding a complaint then please do it ! don’t just send a tweet saying you passed in on as feedback ! You still haven’t said how despite going through your security you still had wrong account details.
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🦈 IAN IN SURBITON 🦈
(@ianinsurbiton) reported
@EE Once I talk to the right person I learn everything. The issue is access, damaged roof/masonary, surveyors visited, replace antenna. Simple basic info which didn't require me to be the security services....Just tell the customer the facts!
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Trav
(@TravieSte) reported
@EE Hi, my EE is currently not working. Can you contact me regarding my account please.