EE Outage Report in Leicester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Leicester come from postal codes LE3, LE2 and LE9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Leicester, England
The most recent EE outage reports came from the following cities: Desford, Leicester, Melton Mowbray, Loughborough, Leicestershire and Barlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Desford |
Phone | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Phone | |
| Leicester |
Internet | |
| Melton Mowbray |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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MUGSY | Mahesh Mistry
(@DJMUGSY) reported
from
Birstall, England
@EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆
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Luke Gosling
(@Lucas7710) reported
from
Leicestershire, England
@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.
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S҉u҉z҉y҉
(@The_sooze) reported
from
Coalville, England
@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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Tomasz Nowicki
(@tomnovy) reported
from
Leicestershire, England
@EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
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Keith Houghton
(@kezqb) reported
from
Ketteringham, England
Very poor service from @EE tried to upgrade phone in shop but their IT is down
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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MUGSY | Mahesh Mistry
(@DJMUGSY) reported
from
Birstall, England
On hold to #EE and the music is enough to put a rope around your neck then get a loud noise and a hung tone. Let’s try @EE again. More of the same music 😩🙉 I shall not put it down.
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Ibrahim
(@ibsturay) reported
from
Leicestershire, England
@EE is the worst broadband company ever. Nothing ever get solved. Been having the same problem for 7 months. I wouldn’t recommend to anyone
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// c o u l s o n //
(@ZNC1993) reported
from
Markfield, England
@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
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Michael Cosgrove
(@cozzy8) reported
from
Desford, England
Seriously impressed with the coverage on my new @EE contract, I even get signal in my black hole of a pub kitchen! 👍
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paresh thanki
(@paz_thanki) reported
from
Leicestershire, England
@EE sort your issues out unable to make or receive any calls in the last 1.5hr.
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David J Leeke
(@coopercarman) reported
from
Anstey, England
@EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!
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analoguedisaster
(@analoguedisastr) reported
from
Leicestershire, England
@NoServiceHereUK Leicester city centre. 1 bar of reception. Twitter barely loads. @EE awful I pay £70 a month for a phone I can barely use. What a joke. Can’t wait for my contract to end... absolute waste of money I travel the uk a lot, doesn’t get much better at anywhere
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Leigh Spencer
(@Leigh984) reported
from
Newbold Verdon, England
@EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.
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Will Pither
(@will_pither) reported
from
Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Leete
(@pcbob1979) reported
@EE - you pay for phone insurance only to be told when making a claim that no insurance is being paid due to an admin error made by you - terrible customer service and no resolve - still on the same phone call after nearly 1.5 hours!!
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Neel Shah
(@neels_25) reported
@EE why is that your customer services lie on the phone? I have had them say one thing which we agreed on then did something else with my bill! Terribly priced and unreliable network!
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James Gould
(@Gouldjames72) reported
@EE Disappointed with EE Hereford store:1) Got to make an appointment.2)My Wife went in to renew her contract.she pays for three phones,I told them I wanted this to change.They ignored me and sold her a deal I regard as terrible. Why should I stay with EE?
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Cmdr PanPiper
(@CPanpiper) reported
@EE Outage again, less than a month since last outage, today no signal once again. WD25 9QJ This is becoming a far too frequent occurance. Now rather than run through the usless questions in DM, rather answer publicly when normal service will be resumed, and any and all issues
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Mike Bragg
(@mbragg1960) reported
from
Hunstanton, England
@Queen_UK @EE @EE the signal in Sandringham is awful and I am sure HRH would appreciate that it was sorted out!!! On the A149 and at the back gate of Sandringham is even worse!!!
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Guy 🎅🏻
(@GRALCreates) reported
@EE your customer service person Mark H was very good today. Promote him!
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Rikz S
(@Rikeshs14) reported
@EE my password is not working and cannot reset it please advise asap
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Lee Charnock
(@leecharnock) reported
@Ofcom @EE Hi. Thank you for being in touch. EE have contacted me today to advise me that it was a system error and I should have never been offered the deal I was let alone approved it. They have gone out of their way to honour the deal I signed up to and given a full apology. Fair play EE
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@Sukara2505
(@sukara25051) reported
@EE upgraded to an IPhone 13 Max with 5G and it’s utter crap. My 4G on my old S10 was light years ahead. Absolutely shocking! Fix up.
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James Griffiths
(@Jimmy_James23) reported
@EE tried to log into the app with my normal Face ID but you’ve scrapped it. Can’t remember my password but still waiting ages for the reset email to gone through. Why is it taking so long? Please help