EE outages and service status in Leicester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
The latest reports from users having issues in Leicester come from postal codes LE3 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leicester, England
The most recent EE outage reports came from the following cities: Loughborough, Barlestone, Leicester, and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough
|
Phone | 12 days ago |
|
Barlestone
|
Phone | 15 days ago |
|
Leicester
|
Internet | 22 days ago |
|
Leicester
|
1 month ago |
Community Discussion
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EE Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Will Pither (@will_pither) reported from Earl Shilton, England@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
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S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England@EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!
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Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandYou know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Darren (@DarrenS78) reported from Ratby, England@EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.
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Pete Martin Photography (@PeteMartinPhot1) reported from Leicestershire, EnglandAmazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
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Andy (@awright2001) reported from Kibworth Beauchamp, England@EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???
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Ulla Rajala 💗 #Dig4Arch 🇺🇦 (@UllaMR) reported from Anstey, England@EE advertises being the best network. Realised today I get better deal and service elsewhere for my mobile phone. Unlocking the phone was an ordeal and the staff in the shop did not know their operations.
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dave ketts (@K3TTS) reported from Narborough, England@EE when I signed up to broadband and Apple TV I got BT sport included now it’s saying I don’t have a subscription since I went sim only on my phone…help I need football back
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Scott (@scottydaly1989) reported from Leicestershire, England@EE are you having some issues today? My WiFi keeps dropping!! So annoying!
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Martyn Spencer💙 (@MartynSpencer10) reported from Oadby and Wigston, England@EE hello I’ve got my new monthly sim it’s just arrived, how do I give you my STAC code to cancel my three account please
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ArDent (@shakermaker_AD) reported from Hinckley, EnglandThe attitude of @EE call centre staff is usually a pleasure but for the little prick that has just called trying to offer me ‘special discount deals’ because I’m a ‘valued customer’. The deals were no different to what I can see online myself, so there’s nothing special at all!
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joseph langton (@jnlangton) reported from Braunstone, England@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
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Mary Jane Warwick (@MaryJane2406) reported from Aston Flamville, England@EE Hi, Id love to but I havent got any service to ring you!
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kyle (@kylesyrett1) reported from Leicestershire, England@EEBroadbandUK @EE has got to be one of the worst broadband providers 🤬 turns it self off constantly everyday
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David Johnston (@djstar3d) reported from Melton Mowbray, England@EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal
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Susan (@Suzy_dashey) reported from Great Glen, England@EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!
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Soph Antoinette (@mullersangels) reported from Leicestershire, England@EE how do I cancel a payment for a top up for a phone I no longer have?
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analoguedisaster (@analoguedisastr) reported from Leicestershire, England@NoServiceHereUK Leicester city centre. 1 bar of reception. Twitter barely loads. @EE awful I pay £70 a month for a phone I can barely use. What a joke. Can’t wait for my contract to end... absolute waste of money I travel the uk a lot, doesn’t get much better at anywhere
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Melissa Goodwin (@meligoodwin) reported from Leicestershire, EnglandHorrendous customer service once again @EE 👍🏼👍🏼👍🏼
EE Issues Reports
Latest outage, problems and issue reports in social media:
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lloydrimmer07 (@lloyd_rimmer) reported@EE How rude that the call handler hangs up on you because they don’t understand what you’re asking them to do
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F3spirit (@originaf3spirit) reported@EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.
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Avril Newman (@AvrilNewman9) reportedHow many elderly R victims of #financialabuse by telcos like @EE & have money being debited every month for services they’ve been upsold by nefarious sales teams that they never use? It happened 2 me and I bet it’s happening 2 your gran 2. Check in with your elders #grubbythieves
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Alison Lees (@AlisonMLees) reportedAlison Lees @EE There's nothing on the dashboard online, nothing in my emails, search 'exit fees' reveals 'no results'. I don't believe this exit fee exists. I think your customer service guy was lying.
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ʍ ʍ ӄɦǟռ (@MMKUK1) reported@Ofcom Dear ofcom, Kindly do the same with @EE. They failed to provide a proper service at both my home and office addresses. They even acknowledged the fault and issued credit because of it, yet later admitted the issue cannot be fixed due to local black spots. Despite this, they still refused to cancel my contract without penalty. That is deeply unfair and unacceptable.
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Nicole E (@Nicky_2900) reportedAbsolutely shocking service from @EE System failed to apply my agreed spend cap and plan upgrade after a phone call, letting bill skyrocket to £160. Ofcom rules say you can’t bill for over-cap system errors. I need a manager to pull my file and message me now.
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David Cant (@davidgcant) reported@EE any idea when the app I use to access my account and add-ons will be active again? It's been weeks, and I keep being told by business customer services that it will be fixed soon. Not happy.
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F3spirit (@originaf3spirit) reported@EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?
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ian harris 🇬🇧 (@hellired3) reported@EE Update 01/07 still not fixed I've provided the number but here it is again C10002718044 all I want is to leave now ive had it I cannot waste my time chasing something you should fix #badservice
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Barbara K (@Nicky_2900) reportedHey @EE, I upgraded & your team failed to re-apply my spend cap, causing a £160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.