EE

EE Outage Report in Leicester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Leicester come from postal codes LE9 and LE3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Leicester, England 02/13/2026 12:50

February 13: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Leicester, England

The most recent EE outage reports came from the following cities: Melton Mowbray, Loughborough, Leicestershire, Leicester, Barlestone and Hinckley.

Loading map, please wait...
City Problem Type Report Time
United KingdomMelton Mowbray Phone
United KingdomLoughborough Wi-fi
United KingdomLeicestershire Total Blackout
United KingdomLeicester Internet
United KingdomBarlestone Phone
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • joelmurray Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...

  • ZNC1993 // c o u l s o n // (@ZNC1993) reported from Markfield, England

    @EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.

  • will_pither Will Pither (@will_pither) reported from Earl Shilton, England

    @virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!

  • joelmurray Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?

  • scottydaly1989 Scott (@scottydaly1989) reported from Leicestershire, England

    @EE are you having some issues today? My WiFi keeps dropping!! So annoying!

  • glennworth Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • djstar3d David Johnston (@djstar3d) reported from Melton Mowbray, England

    @EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal

  • joelmurray Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

  • joelmurray Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!

  • coopercarman David J Leeke (@coopercarman) reported from Anstey, England

    @EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please

  • tomnovy Tomasz Nowicki (@tomnovy) reported from Leicestershire, England

    @EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.

  • awright2001 Andy (@awright2001) reported from Kibworth Beauchamp, England

    @EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???

  • mullersangels Soph Antoinette (@mullersangels) reported from Leicestershire, England

    @EE how do I cancel a payment for a top up for a phone I no longer have?

  • joelmurray Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

  • joelmurray Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!

  • Lucas7710 Luke Gosling (@Lucas7710) reported from Leicestershire, England

    @EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.

  • dwebbost webby1862 (@dwebbost) reported from Loughborough, England

    @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Daz_P_K_ Daz K (@Daz_P_K_) reported

    @England @JesseLingard @EE They may be talented, but this quite a weak England team. Too many kids and players more interested in 'Insta'. Still, at least they knelt down before the game. 🙄

  • el7ringo Craig Steer (@el7ringo) reported

    @EE Anyone else having trouble getting on to the EE App? I need to gift data to my wife.

  • IdiiBhaxx Idris Bhayat (@IdiiBhaxx) reported

    @EE Help me - can’t make any calls

  • kateballinger Kate Ballinger 💙 (@kateballinger) reported

    @EE Just wanted to let you know that Lewis in your Telford store is a fabulous chap whose exemplary customer service caused me to return to the store to upgrade a second phone in the same afternoon! #GreatCustomerService #HappyCustomer

  • andyloudon Andy Loudon (@andyloudon) reported

    Major phone network issues in the UK. Keep receiving random missed calls, my own phone won't connect to anything. Wife's phone the same. I'm in @ee. She's on @ThreeUK Anyone else? #uk #mobilephone

  • JohnBurnswriter John D Burns (@JohnBurnswriter) reported

    It's taken @EE six weeks not to connect my fibre. The update is that they don't know what the problem is but they'll come back in a few days when they'll tell me that they still don't know. My next update is on Tuesday. I'll keep you updated.

  • MrSaveloy Mr.Saveloy (@MrSaveloy) reported

    @EE Hi, is there a problem with broadband in the Gateshead (NE10) area as my service has gone down again. Snail like all day and now there's no service at all.

  • willdoch Will Docherty (@willdoch) reported

    @EE I did that before and @ee response was to use WiFi Assist. If EE delivers the service it’s website claims, WiFi Assist should not be necessary.

  • willdoch Will Docherty (@willdoch) reported

    Just saw @ee TV advert with robotic cutthroat razor relying on the “excellent EE network”. That’s what the EE website claims for Ingatestone. Reality is patchy signal and having to go upstairs to take a call. If that advert was filmed here, A&E would be busy!

  • MR_FONZIE Mr Fonzie (@MR_FONZIE) reported

    @EE No problem I don't deal with anybody by email if it bills as I have apps for that I'm definitely smarter than the average bear.