EE outages and service status in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leicester, England

The most recent EE outage reports came from the following cities: Leicester.

City	Problem Type	Report Time
Leicester	Internet	15 days ago
Leicester	E-mail	22 days ago
Leicester	Phone	1 month ago
Leicester	Internet	2 months ago

Community Discussion

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EE Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  MUGSY | Mahesh Mistry (@DJMUGSY) reported 2 minutes ago from Birstall, England

  On hold to #EE and the music is enough to put a rope around your neck then get a loud noise and a hung tone. Let’s try @EE again. More of the same music 😩🙉 I shall not put it down.

• 
  Tomasz Nowicki (@tomnovy) reported 16 minutes ago from Leicestershire, England

  @EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.

• 
  analoguedisaster (@analoguedisastr) reported 16 minutes ago from Leicestershire, England

  @NoServiceHereUK Leicester city centre. 1 bar of reception. Twitter barely loads. @EE awful I pay £70 a month for a phone I can barely use. What a joke. Can’t wait for my contract to end... absolute waste of money I travel the uk a lot, doesn’t get much better at anywhere

• 
  Gregory Turner (@Turner15Gregory) reported 17 minutes ago from Ibstock, England

  @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

• 
  S҉u҉z҉y҉ (@The_sooze) reported 20 minutes ago from Coalville, England

  @EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!

• 
  Gregory Turner (@Turner15Gregory) reported 21 minutes ago from Ibstock, England

  @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

• 
  joseph langton (@jnlangton) reported 24 minutes ago from Braunstone, England

  @England @OfficialTM_3 @EE ever tried ever failed no matter try again fail again fail better

• 
  David J Leeke (@coopercarman) reported 25 minutes ago from Anstey, England

  @EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please

• 
  Scott (@scottydaly1989) reported 26 minutes ago from Leicestershire, England

  @EE are you having some issues today? My WiFi keeps dropping!! So annoying!

• 
  Leigh Spencer (@Leigh984) reported 28 minutes ago from Newbold Verdon, England

  @EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.

• 
  Keith Houghton (@kezqb) reported 31 minutes ago from Ketteringham, England

  Very poor service from @EE tried to upgrade phone in shop but their IT is down

• 
  Pete Martin Photography (@PeteMartinPhot1) reported 35 minutes ago from Leicestershire, England

  Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE

• 
  Will Pither (@will_pither) reported 40 minutes ago from Earl Shilton, England

  @virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!

• 
  Luke Gosling (@Lucas7710) reported 41 minutes ago from Leicestershire, England

  @EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.

• 
  🄹🄰🅇 🄳🄴🄼🄾🄽 (@JaxDemon2) reported 41 minutes ago from Leicestershire, England

  @EE Sent you a DM but I think your customer services team have done all they can do.

• 
  Joel Murray (@joelmurray) reported 48 minutes ago from Oadby and Wigston, England

  @EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...

• 
  Susan (@Suzy_dashey) reported 51 minutes ago from Great Glen, England

  @EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!

• 
  Melissa Goodwin (@meligoodwin) reported 53 minutes ago from Leicestershire, England

  Horrendous customer service once again @EE 👍🏼👍🏼👍🏼

• 
  Joel Murray (@joelmurray) reported 55 minutes ago from Oadby and Wigston, England

  First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?

• 
  ArDent (@shakermaker_AD) reported 55 minutes ago from Hinckley, England

  The attitude of @EE call centre staff is usually a pleasure but for the little prick that has just called trying to offer me ‘special discount deals’ because I’m a ‘valued customer’. The deals were no different to what I can see online myself, so there’s nothing special at all!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  micka9990 (@Michael66108716) reported 3 minutes ago

  @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

• 
  Dudley (@agoldentale) reported 3 minutes ago

  @EE Thanks, managed to top up via your link. There's definitely an app issue, it asked for approval in banking app which was done and then top up approved and then nothing happened. Balance didn't change and money didn't leave bank, unfortunately didn't manage to get a screenshot

• 
  Anjali Singh (@anjalisingho) reported 3 minutes ago

  @BorderOtter @EE red los after they've ceased copper's properly scary when security's down, can't imagine waiting for a splicer while they cancel tlos

• 
  Josh Jackson (@IamJoshJackson) reported 5 minutes ago

  Hey @EE you’re leaving a voicemail for me 10 times per day asking me to setup my voicemail (which I’ve already done). Tried your in-app help and it told me to check FAQs. Can someone help?

• 
  Taylor Grey (@Taylorgrey31) reported 9 minutes ago

  @SpeedyTyping @EE That sounds incredibly frustrating, especially after being a loyal customer and giving them chances to resolve it. 💙 I hope EE listens and puts this right quickly. What outcome would make you feel fairly treated?

• 
  Nick Iles (@nick_iles) reported 9 minutes ago

  @EE what’s going on in Bury St Edmunds with your network- your mast behind FarmFoods at IP32 7be has no transmission equipment on it for some reason creating a not spot in a busy town. Yet when you log a fault you claim ‘no fault found’. Please investigate due to impact!

• 
  Phil Coyne (@PhilCoyne) reported 11 minutes ago

  @EE Don't worry though, I've already contacted my MP and will send everything over to Watchdog soon. Great way to treat a disabled customer, I'm sure the public will be shocked at the behaviour of a multi million pound company 👍

• 
  T 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mr_tjc) reported 12 minutes ago

  @btsport @EE @SkySportsF1 I`m not sure who to contact about this tbh but my BT box TV guide is showing the Indycar race should have started at 18:00 on Sky F1. Instead it`s yet another re-run of today`s F1 race. This is not the first time this has happened. Really poor.

• 
  Raymond Dillon (@rayd_250592) reported 12 minutes ago

  @EE any update on the outage in the BT79 area other than the service status checker which keeps updating with an estimated fix 24hrs after whatever time you check it? Original fix time was Sunday. Now saying Wednesday.

• 
  Darren Stokes (@Stokesy88) reported 13 minutes ago

  @ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!