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EE outages and service status in Leicester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Leicester come from postal codes LE3 and LE4 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 28: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leicester, England

The most recent EE outage reports came from the following cities: Leicester, Loughborough, and Barlestone.

CityProblem TypeReport Time
Leicester Phone 13 days ago
Leicester Internet 15 days ago
Loughborough Phone 1 month ago
Barlestone Phone 1 month ago
Leicester Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

  • wolveydarlopete
    Peter Stockill (@wolveydarlopete) reported from Wolvey, England

    @EE I have downloaded your app and spoken to countless guides who just keep making unfulfilled promises. 3 months down the line and I am still not happy, with your customer service. Someone needs to read the many conversations and sort out the promised compensation.

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    Looks like the EE 3G/4G network is down. I've got nothing. 😩 @EE

  • MaryJane2406
    Mary Jane Warwick (@MaryJane2406) reported from Aston Flamville, England

    @EE Hi, Id love to but I havent got any service to ring you!

  • shakermaker_AD
    ArDent (@shakermaker_AD) reported from Hinckley, England

    The attitude of @EE call centre staff is usually a pleasure but for the little prick that has just called trying to offer me ‘special discount deals’ because I’m a ‘valued customer’. The deals were no different to what I can see online myself, so there’s nothing special at all!

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...

  • Leigh984
    Leigh Spencer (@Leigh984) reported from Newbold Verdon, England

    @EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.

  • Lucas7710
    Luke Gosling (@Lucas7710) reported from Leicestershire, England

    @EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.

  • kezqb
    Keith Houghton (@kezqb) reported from Ketteringham, England

    Very poor service from @EE tried to upgrade phone in shop but their IT is down

  • glennworth
    Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • MartynSpencer10
    Martyn Spencer💙 (@MartynSpencer10) reported from Oadby and Wigston, England

    @EE hello I’ve got my new monthly sim it’s just arrived, how do I give you my STAC code to cancel my three account please

  • kylesyrett1
    kyle (@kylesyrett1) reported from Leicestershire, England

    @EEBroadbandUK @EE has got to be one of the worst broadband providers 🤬 turns it self off constantly everyday

  • Suzy_dashey
    Susan (@Suzy_dashey) reported from Great Glen, England

    @EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!

  • dwebbost
    webby1862 (@dwebbost) reported from Loughborough, England

    @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

  • DJMUGSY
    MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, England

    On hold to #EE and the music is enough to put a rope around your neck then get a loud noise and a hung tone. Let’s try @EE again. More of the same music 😩🙉 I shall not put it down.

  • coopercarman
    David J Leeke (@coopercarman) reported from Anstey, England

    @EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please

  • mullersangels
    Soph Antoinette (@mullersangels) reported from Leicestershire, England

    @EE how do I cancel a payment for a top up for a phone I no longer have?

  • ZNC1993
    // c o u l s o n // (@ZNC1993) reported from Markfield, England

    @EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • michaeljw_97
    Michael Williamson (@michaeljw_97) reported

    @EE Never missed a payment if that helps

  • Rhysdude
    Rhys (@Rhysdude) reported

    @EE I'd have expected it to be a case as simple as updating mailing lists the same way you remove my EIN. I don't have the energy to speak with someone over the phone for it, I'll just set all emails from that address to go straight into the deleted items, appreciate the support.

  • bigpiz_
    Bigpiz Official Page (@bigpiz_) reported

    @EE @EE 150 is exactly where I already got nowhere that’s the problem. Charged £4/min and now refused a refund. I’m raising a formal complaint, and if it’s not resolved it goes to the Ombudsman. I’d rather sort it here please DM me.

  • briavelsjon
    Jon Pitts (@briavelsjon) reported

    @imjustryan___ @EE London's a pretty pretty big city, can you be a bit more specific? And is the issue poor data speeds? Or lack of coverage?

  • RaphaelPoitou
    R 👽🤟🏽 (@RaphaelPoitou) reported

    @EE your signal is awful everywhere

  • lparkin
    Lee Parkin (@lparkin) reported

    @EE can someone help me with an order? When placed it said in stock delivered within 2 days… still not dispatched though..

  • The_Dr_Mike
    @thedrmike.bsky.social (@The_Dr_Mike) reported

    an absolute *********** of a website @EE can't load pages, when it does it takes ages to load really the worst experience on the internet - seriously considering taking my business elsewhere

  • marksy316
    Marks (@marksy316) reported

    @Simon_Whale @virginmedia Almost as bad as @EE having me wait 4 months to connect

  • Tedtalks13
    Teds (@Tedtalks13) reported

    @EE hey I’m not getting some calls and text the callers are saying they rang it’s only the **** show sla in banks products that seem to get through ******* sort in @MarcAllera else I’ll snip your line into USA

  • mezzymeddles
    Karen Dixonova (@mezzymeddles) reported

    @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(