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EE outages and service status in Leicester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Leicester, including 1 direct report.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Jul 15, 8:39 AM GMT+1.
  • 60% Phone (60%)
  • 40% Internet (40%)

The latest reports from users having issues in Leicester come from postal codes LE3 and LE4 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at EE

EE is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leicester, England

The most recent EE outage reports came from the following cities: Leicester, Loughborough, Barlestone, and Coalville.

CityProblem TypeReport Time
Leicester Phone 16 hours ago
Leicester Internet 2 days ago
Loughborough Phone 19 days ago
Barlestone Phone 22 days ago
Leicester Internet 30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • paz_thanki
    paresh thanki (@paz_thanki) reported from Leicestershire, England

    @EE sort your issues out unable to make or receive any calls in the last 1.5hr.

  • ZNC1993
    // c o u l s o n // (@ZNC1993) reported from Markfield, England

    @EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!

  • DJMUGSY
    MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, England

    @EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆

  • Suzy_dashey
    Susan (@Suzy_dashey) reported from Great Glen, England

    @EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!

  • meligoodwin
    Melissa Goodwin (@meligoodwin) reported from Leicestershire, England

    Horrendous customer service once again @EE 👍🏼👍🏼👍🏼

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?

  • kylesyrett1
    kyle (@kylesyrett1) reported from Leicestershire, England

    In the space on 5 minutes @EE broadband has gone off twice 😭 worst provider I've ever known

  • dwebbost
    webby1862 (@dwebbost) reported from Loughborough, England

    @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

  • kylesyrett1
    kyle (@kylesyrett1) reported from Leicestershire, England

    @EEBroadbandUK @EE has got to be one of the worst broadband providers 🤬 turns it self off constantly everyday

  • glennworth
    Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • Lucas7710
    Luke Gosling (@Lucas7710) reported from Leicestershire, England

    @EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.

  • JaxDemon2
    🄹🄰🅇 🄳🄴🄼🄾🄽 (@JaxDemon2) reported from Leicestershire, England

    @EE Sent you a DM but I think your customer services team have done all they can do.

  • MaryJane2406
    Mary Jane Warwick (@MaryJane2406) reported from Aston Flamville, England

    @EE Hi, Id love to but I havent got any service to ring you!

  • The_sooze
    S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

  • kylesyrett1
    kyle (@kylesyrett1) reported from Leicestershire, England

    @EE broadband is shockingly bad, can't remember the last time it stayed on for more than 5 minutes

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dontaketheMIK
    NAWF 5 (@dontaketheMIK) reported

    @EE you sure you’re the leading network in the UK cause you couldn’t cover a homeless person ! Sort out your “5G” literally have to rely on WiFi all the time

  • Birduder344
    Birduder344 (@Birduder344) reported

    Spent c1 hour on different calls with @EE who are reducing my broadband speed by 50% but "don't worry your bill will remain the same". No chance of new deal as I am an existing customer (28 years) Very big WON'T rather than CAN'T. Any broadband recommendations please?

  • DinaGlyphs
    Opeyemi Daniel (@DinaGlyphs) reported

    @Stsantek @virginmedia Newsflash, @EE is also ridiculous with shady contracts. I hope you never get to cross hairs with them.

  • Birduder344
    Birduder344 (@Birduder344) reported

    Goodbye @EE it was nice knowing you. Maybe you need to think a bit more about customer loyalty and also change your strapline to: EE We could but we won't

  • ElDino169
    Lee Dixon (@ElDino169) reported

    Customer of @EE for over a decade. Phone , TV and broadband . Today is the start of the end of that relationship. Some of the worst customer service have ever come across. They are apparently allowed to charge people £39 because they got there @netflix billing wrong .

  • Janeyk12
    Jane Keywood (@Janeyk12) reported

    @EE I tried more than once, never managed to get a person without your automation ending the call and now raised a complaint as well. Not good enough, a vulnerable consumer would be highly distressed by this apauling service

  • EExsupport
    EE X Support (@EExsupport) reported

    @rolandbullivant @EE Hi Roland, we are doing our best to fix the website and our EE app. We are getting countless messages a days saying about the state of our website and app and we are on it. Please just be patient.

  • OniSuika
    鬼萃香 OniSuika (@OniSuika) reported

    @EE Home broadband. Never seen speeds over 3mb/s even through ethernet, and now had a week of random disconnects every hour. The service check on the website hardly ever loads but when it does it reports no problem. Done the classic troubleshoots to death. How does this cost so much?

  • GtheTrainDriver
    G the Train Driver (@GtheTrainDriver) reported

    @EE this service is getting worse! Why is it your app, which is vital to adjust schedules for my kids, is always 'under maintenance' at the most inconvenient times! Why is this work never done at like 0100-0500 when it's less likely to be used!! Never had this issue with BT 😡

  • maggs10
    Maggs ⚒🫧 (@maggs10) reported

    @EE @JackEmson99 I’m with ee and the service on my train from esssx to London is shocking.