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EE outages and service status in Leicester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Internet.
  • 50% E-mail (50%)
  • 50% Internet (50%)

The latest reports from users having issues in Leicester come from postal codes LE8 and LE5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 1: Problems at EE

EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leicester, England

The most recent EE outage reports came from the following cities: Leicester.

CityProblem TypeReport Time
Leicester Internet 19 days ago
Leicester E-mail 26 days ago
Leicester Phone 2 months ago
Leicester Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • wolveydarlopete
    Peter Stockill (@wolveydarlopete) reported from Wolvey, England

    @EE I have downloaded your app and spoken to countless guides who just keep making unfulfilled promises. 3 months down the line and I am still not happy, with your customer service. Someone needs to read the many conversations and sort out the promised compensation.

  • tomnovy
    Tomasz Nowicki (@tomnovy) reported from Leicestershire, England

    @EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.

  • JaxDemon2
    🄹🄰🅇 🄳🄴🄼🄾🄽 (@JaxDemon2) reported from Leicestershire, England

    @EE Sent you a DM but I think your customer services team have done all they can do.

  • UllaMR
    Ulla Rajala 💗 #Dig4Arch 🇺🇦 (@UllaMR) reported from Anstey, England

    @EE advertises being the best network. Realised today I get better deal and service elsewhere for my mobile phone. Unlocking the phone was an ordeal and the staff in the shop did not know their operations.

  • The_sooze
    S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

  • awright2001
    Andy (@awright2001) reported from Kibworth Beauchamp, England

    @EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???

  • analoguedisastr
    analoguedisaster (@analoguedisastr) reported from Leicestershire, England

    @NoServiceHereUK Leicester city centre. 1 bar of reception. Twitter barely loads. @EE awful I pay £70 a month for a phone I can barely use. What a joke. Can’t wait for my contract to end... absolute waste of money I travel the uk a lot, doesn’t get much better at anywhere

  • ibsturay
    Ibrahim (@ibsturay) reported from Leicestershire, England

    @EE is the worst broadband company ever. Nothing ever get solved. Been having the same problem for 7 months. I wouldn’t recommend to anyone

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

  • wolveydarlopete
    Peter Stockill (@wolveydarlopete) reported from Wolvey, England

    What an unbelievably crass customer service procedure you have @EE following another unresolved call you have yet again closed the complaint.

  • will_pither
    Will Pither (@will_pither) reported from Earl Shilton, England

    @virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

  • NickolaiMeakin
    Nick Meakin (@NickolaiMeakin) reported from Coalville, England

    @Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

  • kylesyrett1
    kyle (@kylesyrett1) reported from Leicestershire, England

    In the space on 5 minutes @EE broadband has gone off twice 😭 worst provider I've ever known

  • Lucas7710
    Luke Gosling (@Lucas7710) reported from Leicestershire, England

    @EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

  • coopercarman
    David J Leeke (@coopercarman) reported from Anstey, England

    @EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please

  • DJMUGSY
    MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, England

    @EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆

  • slothguy45
    sloth (@slothguy45) reported from Leicestershire, England

    @Benoslays @EE 5G sucks *** !

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PIXX3L5
    PIX (@PIXX3L5) reported

    I'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU

  • sassybadassy15
    Jen (@sassybadassy15) reported

    @EE Morning Team. I would like to recognise the agent I spoke to just now for their excellent customer care and compassion in helping me a distressing situation. How can I pass this on?

  • _rambo_17
    _rambo£ (@_rambo_17) reported

    You r customer service is bad been on 3 calls today totaling 3 hours and still no service @EE

  • PWildebest
    Theophilus “Forensic” Wildebeest 🥦 (@PWildebest) reported

    @FreddieJoh96174 @LeilaniDowding @EE Nope same issue as WiFi- router needs to be plugged into electricity

  • mr_ed_peters
    Ed Peters (@mr_ed_peters) reported

    @LeilaniDowding @EE The old PSTN network is being phased out (copper wires, low voltage old school telephones) as I recall. The phones you're thinking of won't be around much longer. Unless someone tells me otherwise.

  • muhrcel
    marcel (@muhrcel) reported

    .@ee @eesupport Hello EE its marcel. Pls fix my broadband it is ruining my valorant gameplay and im gonna have 2 Explore my options if u make me lose RR again. When it disconnects it says broadband is disconnected even though ive changed nothing. Thx - marcel customer

  • Marcus_91_
    Marcus (@Marcus_91_) reported

    @Amy_90_x @EE FFS that is ridiculous 😑😑 You can never be too sure nowadays with all the scam callers 🤬🤬 Tbh i don't get many anymore but I don't answer any calls unless it's a number I have saved in my phone

  • kingjustin123_
    Justin (@kingjustin123_) reported

    @Ofcom Can you point me to the relevant guidance about mobile service prolonged failure @EE has had signal issues for the past 90 days and have offered £0 in compensation, only credited what I would have paid if it was working 😵‍💫😵‍💫

  • hiegleah
    🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported

    @EE dear EE I bought a £35 unlimited data sim for a Mifi device that isn’t tied to a particular network but I’m unable to activate it.

  • loisgriff_
    beth (@loisgriff_) reported

    @charmed_og @EE To be fair I don’t have a lot of problems with them except service problems