EE Outage Report in Leicester, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Leicester come from postal codes LE5 , LE3 and LE2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Leicester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Leicester, England
The most recent EE outage reports came from the following cities: Loughborough, Leicester, Shepshed, Desford, and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough
|
Internet | 1 day ago |
|
Leicester
|
Phone | 8 days ago |
|
Leicester
|
Phone | 9 days ago |
|
Leicester
|
Phone | 9 days ago |
|
Leicester
|
Phone | 10 days ago |
|
Leicester
|
Phone | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Susan (@Suzy_dashey) reported from Great Glen, England@EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!
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Luke Gosling (@Lucas7710) reported from Leicestershire, England@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.
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Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandYou know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Soph Antoinette (@mullersangels) reported from Leicestershire, England@EE how do I cancel a payment for a top up for a phone I no longer have?
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Tomasz Nowicki (@tomnovy) reported from Leicestershire, England@EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?
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Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandFirst day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?
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Scott (@scottydaly1989) reported from Leicestershire, England@EE are you having some issues today? My WiFi keeps dropping!! So annoying!
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
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webby1862 (@dwebbost) reported from Loughborough, England@EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .
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Glenn (@glennworth) reported from Narborough, England@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
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David J Leeke (@coopercarman) reported from Anstey, England@EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please
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David Johnston (@djstar3d) reported from Melton Mowbray, England@EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal
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Darren (@DarrenS78) reported from Ratby, England@EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.
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joseph langton (@jnlangton) reported from Braunstone, England@England @OfficialTM_3 @EE ever tried ever failed no matter try again fail again fail better
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Andy (@awright2001) reported from Kibworth Beauchamp, England@EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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brian (@Anto9__) reported@England @EE @Josh_Denzel1 Tony Martial, he came from France, English press said he had no chance, 50 million down the drain, Tony Martial scores again...
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Katie Weidmann (@KatieWeidmann) reported@ilikeotters @EE I had something like 6 weeks of no service because—despite my starting every phone call with the information that I’d moved—they’d never put the move order in. They’d sent an engineer to the new house, even. But I did end up with 5 free months of broadband eventually.
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kevin (@skubhidhu) reported@EE received a new PAYG SIM today, can't add it to my account, phoned and told the PAYG system is having problems, should I be able to set it up from my old dormant account? (Can still login ok)
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gethin williams (@QueenTrixabelle) reported@EE Never been amazing but this is the worst its been usually get 18mbps but recently never get it
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Leeds Irish 🟨🟥 (@irishclovers8) reported@EE Why have you put roaming charges back on? I’m a new customer, can’t get a signal anywhere, you’ve already put my bill up and now roaming charges? What the hell have I done?
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Martin Stapleford (@Martin73s) reported@EE any idea of when you are going to be able to offer me a reasonable signal in the BS16 area it is getting worse
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Mateus Gava (@Mateus_Gava) reported@EE I made a wrong order, is it possible for any of you to assist me on the issue? I picked the wrong colour for my phone and I was wondering if I could get in touch to fix the issue, look forward to hearing back. Thanks!
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Raven Stoves Ltd (@ravenstoved) reportedAnyone can give me a human contact for EE Business broadband . Signed up with them for last 4 months WORSED connectivity imaginable. And rude tech dept unable to sort @EE
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Dan (@Don_Chocolat) reported@EE just wanted to express how disappointed I was to see you are reintroducing EU roaming charges despite assurances previously there were no plans to. When my contract expires in a few months time and I take my 24 personal and business lines to another network, you will know why
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PAPAMOLE (@pappa_mole) reportedHallo @EE , ....... I have been having serious customer service issues with @O2 Can you advise of your contact number for new sales and porting my number over. Thank you.