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EE Outage Report in Leicester, England

Why is my EE service not working?

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The latest reports from users having issues in Leicester come from postal codes LE5 , LE3 and LE2 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Leicester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Leicester, England

The most recent EE outage reports came from the following cities: Leicester, Loughborough, Shepshed, Desford, and Melton Mowbray.

CityProblem TypeReport Time
Leicester Phone 5 days ago
Leicester Phone 5 days ago
Leicester Phone 6 days ago
Leicester Phone 6 days ago
Leicester Phone 12 days ago
Leicester Phone 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!

  • Suzy_dashey
    Susan (@Suzy_dashey) reported from Great Glen, England

    @EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!

  • mullersangels
    Soph Antoinette (@mullersangels) reported from Leicestershire, England

    @EE how do I cancel a payment for a top up for a phone I no longer have?

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?

  • djstar3d
    David Johnston (@djstar3d) reported from Melton Mowbray, England

    @EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

  • dwebbost
    webby1862 (@dwebbost) reported from Loughborough, England

    @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

  • awright2001
    Andy (@awright2001) reported from Kibworth Beauchamp, England

    @EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???

  • scottydaly1989
    Scott (@scottydaly1989) reported from Leicestershire, England

    @EE are you having some issues today? My WiFi keeps dropping!! So annoying!

  • K3TTS
    dave ketts (@K3TTS) reported from Narborough, England

    @EE when I signed up to broadband and Apple TV I got BT sport included now it’s saying I don’t have a subscription since I went sim only on my phone…help I need football back

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    Looks like the EE 3G/4G network is down. I've got nothing. 😩 @EE

  • DarrenS78
    Darren (@DarrenS78) reported from Ratby, England

    @EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

  • MartynSpencer10
    Martyn Spencer💙 (@MartynSpencer10) reported from Oadby and Wigston, England

    @EE hello I’ve got my new monthly sim it’s just arrived, how do I give you my STAC code to cancel my three account please

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @England @EE don't support losers

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @England @OfficialTM_3 @EE ever tried ever failed no matter try again fail again fail better

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • filmflammable
    Filmflammable (@filmflammable) reported

    @EE are you actually going to fix the app anytime soon. It would be great if I could actually look at my account. I've already tweeted you about this, and nobody bothered responding.

  • officialrobert0
    Robert Smith (@officialrobert0) reported

    @EE why is the signal always down in Farnborough it was down last month down again this month I'm thinking of switching providers

  • adzflowers
    Adam Fl🌼wers (@adzflowers) reported

    @ThreeUKSupport Initially signed up to @EE for 5G router but nearest Mast was broken, so I cancelled as was unable to use the service. I can see that almost two months later, the nearest 5G mast is still down with no ETA fix. Would be interested in Three or EE if service was resolved.

  • magsdimples_
    m ♈️ (@magsdimples_) reported

    @EE called 150 to Customer Services about a simple upgrade for my Add-on. She answers after 20 minutes. Then puts me on hold for a ‘few’ minutes, i am waiting for OVER 30 minutes now!! What kind of service is this? I am actually shocked! No respect for people’s time at all.

  • BenjiCrossley
    Benjamin Mace-Crossley (@BenjiCrossley) reported

    @EE haven’t had broadband connection all day. Is there currently a outage in Helsby, Cheshire

  • so_below
    Joany (@so_below) reported

    @EE still no new iphone, still can’t get through to you on the phone, still fobbed off by your social media dm’s who now tell me delivery was attempted (it wasn’t), incredibly bad customer service and lack of accountability

  • hithisiswes
    Mike Brannan 🍒 (@hithisiswes) reported

    @EE Evening. Recently got a 4GEE SIM and trying to log into/register on the My EE app. Keeps asking me to add my number and connect it to laptop/tablet. What does that mean? I've already used it out and and works ok. I just want to see my details and usage on the app. Please help

  • KellyGnakelly99
    Geraldine kelly (@KellyGnakelly99) reported

    @EE Totally disgusted . Customer of over 20 years. Phoned to cancel contract. Persuaded to stay by an agent who even emailed me confirmations of the deal. Stupidly signed up. Just been told by another EE agent the email and offer was all a LIE.

  • ProfDrMrP
    Paul (@ProfDrMrP) reported

    @EE your website will not me log in, as usual, and my phone is not connecting to the network at all. Is there a known issue with your webpage?

  • tahi_choudhury
    Tahi (@tahi_choudhury) reported

    @EE been on hold for 45 mins for someone to tell me they cant help port a number into EE and transferred me to another department for me to wait again. Half tempted to cancel my 3 plans with the crap customer service I’m getting.