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EE outages and service status in Leicester, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leicester, England

The most recent EE outage reports came from the following cities: Leicester, and Loughborough.

CityProblem TypeReport Time
Leicester Wi-fi 1 month ago
Leicester Phone 1 month ago
Loughborough Internet 1 month ago
Loughborough Internet 2 months ago
Leicester Phone 2 months ago
Leicester Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

  • PeteMartinPhot1
    Pete Martin Photography (@PeteMartinPhot1) reported from Leicestershire, England

    Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE

  • kezqb
    Keith Houghton (@kezqb) reported from Ketteringham, England

    Very poor service from @EE tried to upgrade phone in shop but their IT is down

  • cozzy8
    Michael Cosgrove (@cozzy8) reported from Desford, England

    Seriously impressed with the coverage on my new @EE contract, I even get signal in my black hole of a pub kitchen! 👍

  • mullersangels
    Soph Antoinette (@mullersangels) reported from Leicestershire, England

    @EE how do I cancel a payment for a top up for a phone I no longer have?

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...

  • slothguy45
    sloth (@slothguy45) reported from Leicestershire, England

    @Benoslays @EE 5G sucks *** !

  • meligoodwin
    Melissa Goodwin (@meligoodwin) reported from Leicestershire, England

    Horrendous customer service once again @EE 👍🏼👍🏼👍🏼

  • DJMUGSY
    MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, England

    @EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆

  • MartynSpencer10
    Martyn Spencer💙 (@MartynSpencer10) reported from Oadby and Wigston, England

    @EE hello I’ve got my new monthly sim it’s just arrived, how do I give you my STAC code to cancel my three account please

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    Looks like the EE 3G/4G network is down. I've got nothing. 😩 @EE

  • MaryJane2406
    Mary Jane Warwick (@MaryJane2406) reported from Aston Flamville, England

    @EE Hi, Id love to but I havent got any service to ring you!

  • MaryJane2406
    Mary Jane Warwick (@MaryJane2406) reported from Aston Flamville, England

    @EE Hi is there something going on with your service?! My friend hasn't had signal since 6am this morning!

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @England @EE don't support losers

  • tomnovy
    Tomasz Nowicki (@tomnovy) reported from Leicestershire, England

    @EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.

  • awright2001
    Andy (@awright2001) reported from Kibworth Beauchamp, England

    @EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???

  • DarrenS78
    Darren (@DarrenS78) reported from Ratby, England

    @EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.

  • ZNC1993
    // c o u l s o n // (@ZNC1993) reported from Markfield, England

    @EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SallyFinestone
    Sally Finestone (@SallyFinestone) reported

    @EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.

  • KLearn
    Karen Loughridge (@KLearn) reported

    Complaint ID29651411 now reported closed - you have not yet processed the SAR request it contains. @EE customer service is beyond a joke!

  • andy_brodie
    Andy Brodie (@andy_brodie) reported

    If that was really you calling me @EE, then you need to stop promoting terrible security practices. If you call someone up unsolicited and then trigger a PIN on a text to the same mobile THAT I DIDN'T ASK FOR, then that just looks like a fraud. Was it you, or not?

  • send_them_h0me
    SEND THEM HOME (@send_them_h0me) reported

    @EE I have left EE but I'm still receiving messages regarding any issues or maintenance going on in my area. When I try to opt out, the message fails to send

  • wuxmedia
    ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported

    @EE Hello? Anyone,? I got kids trying to study for a levels and I work remote. Annoyingly useless. Never an issue over ten years with BT here. Seems you take over and just continual issues. Just sort it out I don't want to call anyone just FIX THE ISSUE

  • _deedee33
    Danielle Alexander 🇬🇧🇬🇾 (@_deedee33) reported

    Mate no service between New Eltham and Hither Green on the train @EE sort your network out!!!!!🤬🤬🤬🤬

  • deadstar11
    Gareth Bryning (@deadstar11) reported

    @EE hi why are your services just trying to upsell me on products and not deal with a simple issue I'm having

  • Marzy1867
    Richard Marshall (@Marzy1867) reported

    @EE with just awful customer service. "Sold" broadband to wfh and stream and we get 6 mps (six) to 10 (ten) down from 250 with old provider. Agent closed complaint within 5 seconds of setting it up (without consent). When the mobiles come for renewal they are all gone.

  • mollyalice_
    Mols 🦋 (@mollyalice_) reported

    @EE why don’t i have any signal at all? i’ve done all the device resets and i have checked my postcode but if i come off wifi i cannot use my phone at all….

  • Ladyblues666
    LadyBlues The question is always Cui Bono? (@Ladyblues666) reported

    @TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.