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EE outages and service status in Leicester, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Leicester come from postal codes LE3 and LE4 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Leicester, England

The most recent EE outage reports came from the following cities: Leicester, Loughborough, and Barlestone.

CityProblem TypeReport Time
Leicester Phone 12 days ago
Leicester Internet 13 days ago
Loughborough Phone 1 month ago
Barlestone Phone 1 month ago
Leicester Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    You know your internet is bad when you can't even connect to a speed test to check the speed ๐Ÿ˜ฉ Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!

  • meligoodwin
    Melissa Goodwin (@meligoodwin) reported from Leicestershire, England

    Horrendous customer service once again @EE ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ

  • UllaMR
    Ulla Rajala ๐Ÿ’— #Dig4Arch ๐Ÿ‡บ๐Ÿ‡ฆ (@UllaMR) reported from Anstey, England

    @EE advertises being the best network. Realised today I get better deal and service elsewhere for my mobile phone. Unlocking the phone was an ordeal and the staff in the shop did not know their operations.

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...

  • coopercarman
    David J Leeke (@coopercarman) reported from Anstey, England

    @EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please

  • will_pither
    Will Pither (@will_pither) reported from Earl Shilton, England

    @virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say itโ€™s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!

  • kezqb
    Keith Houghton (@kezqb) reported from Ketteringham, England

    Very poor service from @EE tried to upgrade phone in shop but their IT is down

  • JaxDemon2
    ๐Ÿ„น๐Ÿ„ฐ๐Ÿ…‡ ๐Ÿ„ณ๐Ÿ„ด๐Ÿ„ผ๐Ÿ„พ๐Ÿ„ฝ (@JaxDemon2) reported from Leicestershire, England

    @EE Sent you a DM but I think your customer services team have done all they can do.

  • DJMUGSY
    MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, England

    @EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which Iโ€™ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. ๐Ÿ‘๐Ÿ†

  • wolveydarlopete
    Peter Stockill (@wolveydarlopete) reported from Wolvey, England

    What an unbelievably crass customer service procedure you have @EE following another unresolved call you have yet again closed the complaint.

  • ZNC1993
    // c o u l s o n // (@ZNC1993) reported from Markfield, England

    @EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that Iโ€™m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.

  • tomnovy
    Tomasz Nowicki (@tomnovy) reported from Leicestershire, England

    @EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers donโ€™t have to figure this out afterwards.

  • ibsturay
    Ibrahim (@ibsturay) reported from Leicestershire, England

    @EE is the worst broadband company ever. Nothing ever get solved. Been having the same problem for 7 months. I wouldnโ€™t recommend to anyone

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    Looks like the EE 3G/4G network is down. I've got nothing. ๐Ÿ˜ฉ @EE

  • DJMUGSY
    MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, England

    On hold to #EE and the music is enough to put a rope around your neck then get a loud noise and a hung tone. Letโ€™s try @EE again. More of the same music ๐Ÿ˜ฉ๐Ÿ™‰ I shall not put it down.

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

  • cozzy8
    Michael Cosgrove (@cozzy8) reported from Desford, England

    Seriously impressed with the coverage on my new @EE contract, I even get signal in my black hole of a pub kitchen! ๐Ÿ‘

  • MartynSpencer10
    Martyn Spencer๐Ÿ’™ (@MartynSpencer10) reported from Oadby and Wigston, England

    @EE hello Iโ€™ve got my new monthly sim itโ€™s just arrived, how do I give you my STAC code to cancel my three account please

  • mullersangels
    Soph Antoinette (@mullersangels) reported from Leicestershire, England

    @EE how do I cancel a payment for a top up for a phone I no longer have?

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @England @EE don't support losers

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kirst087
    Kirst โค (@kirst087) reported

    @EE It's an issue with your website. I've reported it many times but nothing gets sorted I just get told to phone up all the time. When I phone up I get asked a million security questions which were set up 14 years ago ๐Ÿ™„

  • fitba_house
    FitbaLitics ๐Ÿ†Ž โš–๏ธ ๐Ÿ โšฝ๏ธ ๐Ÿก ๐ŸŽถ (@fitba_house) reported

    @England @EE @BukayoSaka87 Never seen so much hype over a friendly

  • g_man755
    Pepe.meister (@g_man755) reported

    Been on the phone since 9am, with @EE only for them to disconnect 3 times, they boast about being the best provider for 25 years, well you canโ€™t even complete a query so I beg to ask who crowned you with such a dead service?

  • mezzymeddles
    Karen Dixonova (@mezzymeddles) reported

    @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional ยฃ7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(

  • kingseany94
    ๐Ÿ‘‘ Sean ๐Ÿ‘‘ (@kingseany94) reported

    @EE the broadband is down in my area but canโ€™t check the status of it due to your incompetent way of checking. Tells me a problem is in the area but my connection is fine, if it was fine then my broadband would be working which it isnโ€™t.

  • targettuition
    Keith Hepburn (@targettuition) reported

    @lonew0lfmode @EE They will get a lot of calls in the morning @EE as I could not even send an email. Website says no issues.

  • Ragingtaxpayer
    Scooby Miller (@Ragingtaxpayer) reported

    @EE @BT You people are a shambles, trying to get technical help with that useless EE superhub 7 being incompatible with my smart home devices and every single person I've spoken to has tried to sell me mobile and TV contacts, focus on the issue I'm calling about.

  • RedSteppaJ
    MAN LIKE RED J (@RedSteppaJ) reported

    @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

  • natasha_lo92446
    Tasha (@natasha_lo92446) reported

    I'm not saying that @EE are absolute ****. I'm just saying that I live in a tiny, one bed flat, and the router in my lounge can't fart enough WiFi signal to reach through one room and hit my bedroom!

  • seethelizards
    Seeing The Lizards (@seethelizards) reported

    Same problem I'm having with @EE . I want to cancel, but there's no obvious way to do so without calling them up and being hassled by their upselling agents.