EE outages and service status in Leicester, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Leicester come from postal codes LE3 and LE4 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Leicester, England
The most recent EE outage reports came from the following cities: Leicester, Loughborough, and Barlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Phone | 22 days ago |
|
Leicester
|
Internet | 23 days ago |
|
Loughborough
|
Phone | 1 month ago |
|
Barlestone
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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kyle (@kylesyrett1) reported from Leicestershire, England@EEBroadbandUK @EE has got to be one of the worst broadband providers 🤬 turns it self off constantly everyday
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Mary Jane Warwick (@MaryJane2406) reported from Aston Flamville, England@EE Hi, Id love to but I havent got any service to ring you!
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MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, EnglandOn hold to #EE and the music is enough to put a rope around your neck then get a loud noise and a hung tone. Let’s try @EE again. More of the same music 😩🙉 I shall not put it down.
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Nick Meakin (@NickolaiMeakin) reported from Coalville, England@Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.
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Darren (@DarrenS78) reported from Ratby, England@EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.
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// c o u l s o n // (@ZNC1993) reported from Markfield, England@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
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webby1862 (@dwebbost) reported from Loughborough, England@EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .
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Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandYou know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
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ArDent (@shakermaker_AD) reported from Hinckley, EnglandThe attitude of @EE call centre staff is usually a pleasure but for the little prick that has just called trying to offer me ‘special discount deals’ because I’m a ‘valued customer’. The deals were no different to what I can see online myself, so there’s nothing special at all!
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David Johnston (@djstar3d) reported from Melton Mowbray, England@EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
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Luke Gosling (@Lucas7710) reported from Leicestershire, England@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.
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MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, England@EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆
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S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England@EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.
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Keith Houghton (@kezqb) reported from Ketteringham, EnglandVery poor service from @EE tried to upgrade phone in shop but their IT is down
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David J Leeke (@coopercarman) reported from Anstey, England@EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ChrisM (@chrismaddison74) reported@Fletchmeister81 @EE Seems to be an issue in every store now. The staff in Sunderland bridges are the worst I've ever encountered. It's like you're bothering them when you ask a question. I'm looking at moving all four of my lines to elsewhere now as I'm also sick of being ripped off with price rises
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Andy Livingstone (@andylivi1) reported@MarkyTalk @EE Mark. I had exactly the same recently. I too have been a customer since the orange days. Completely uninterested in customer service unless it involves selling you something you don’t really need. I ended up going to Klarna mobile.
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Forgottengirl078 (@forgottengirl78) reported@EE The rude person I was speaking too dropped the call. Been on and off hold for almost 2 hours. They where meant to be the person to sort out compensation! No call back.
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Charlie Halstead (@CharlieMansfi17) reported@coveragechecker @EE If I’m paying for a network, I’m paying for a service. PAYG or contract shouldn’t determine whether I get the best network my phone supports. basic network capabilities shouldn’t be reserved for the most expensive plans.
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Mossbank (@mossbank) reportedHi, when I send VM on to 150 I keep getting this error reply - "Sorry, we're having some trouble completing your request at the moment. Please try again later." When I sent Off, it turns off ok. Just won't turn on. Help? Thanks. @EE
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Ben (@WorbleGames) reported@lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about £100-£200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down
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ChrisM (@chrismaddison74) reported@WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!
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Les Cashmore (@LesCashmore) reported@EE very disappointed with you, tried to renew my broadband contract with you today in the shop & 3 customer service agents hung up on the staff. We tried to speak direct to you, same again you hung up. Perhaps you don’t want to give me the deal advertised on your app & website?
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Grumpy_Arse (@Mr_Grumpy_Arse) reported@EE App doesn't work ... Why or how would I contact you through the App if it's not working? I'm not sitting on the phone to tell you your App is **** and needs fixing, I've just done that on here. Let me know when it's fixed!
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Kate (@KatieBrownriggg) reported@EE hi, why is it when customers use an offer from a third party website to get their broadband with you - you then cancel it? Apparently you’re cancelling 2 out of 3 people who do this so it feels like i’ll be wasting my time if I sign up?