EE Outage in Leicester, England

@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

@EE hello I’ve got my new monthly sim it’s just arrived, how do I give you my STAC code to cancel my three account please

@EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

@England @OfficialTM_3 @EE ever tried ever failed no matter try again fail again fail better

@EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!

@England @EE don't support losers

First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?

@EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

@EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

@EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???

@EE are you having some issues today? My WiFi keeps dropping!! So annoying!

@EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal

@EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.

@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

@EE how do I cancel a payment for a top up for a phone I no longer have?

@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...

You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!

@EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.

@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...

@RubbishNo3 @EE I’ve been with EE for 10 years now but sadly with deteriorating service where I live along with contracts that no longer represent value for money this will be my last.

@EE Still not working properly. Connects for an hour then nothing for the next 5 hours. I left @TalkTalk because of this issue with the promise of better but no better at all.

There’s this one spot on my way to work the phone signal always goes down. Every day without fail snd yet I’ve still not learned not to be on a call there. So random. @EE #EE #SIGNALFAILURE

@Chesney107 @EE Wtf are you paying that much for?

@EE Have had such fabulous support from you today. Daughter’s phone was stolen, advisor on phone was brilliant and the store that got me a replacement sim in under 10 minutes were also fabulous. A* customer service #thankyou

@EE Already did that last month and it didn't work. Don't worry it's all sorted as the customer service team sorted it for me when I was calling to get my pac code generated

@EE you have taken £18 from our account.. Your advisors keep putting the phone down on us because you don’t want to pay back the money. 3 times we have tried and will not give up #youoweme

@EE Ok so my partner has BT Sport Ultimate through her EE benefits, we’ve yet to be able to use it as we can’t get logged onto it and doesn’t recognise her account, we keep getting fobbed off by EE and BT and can’t find a solution, can anyone help?

@EverythingC64 @EE Is it down for you now? It is for me it seems

@EE I have BT sport as a smart benefit but don’t know how I log on can you help as I’ve a husband in need of watching #ChampionsLeagueFinal