EE outages and service status in Leicester, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Leicester come from postal codes LE5 , LE3 and LE2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Leicester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Leicester, England
The most recent EE outage reports came from the following cities: Loughborough, Leicester, Shepshed, Desford, and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough
|
Internet | 2 days ago |
|
Leicester
|
Phone | 9 days ago |
|
Leicester
|
Phone | 10 days ago |
|
Leicester
|
Phone | 10 days ago |
|
Leicester
|
Phone | 11 days ago |
|
Leicester
|
Phone | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Scott (@scottydaly1989) reported from Leicestershire, England@EE are you having some issues today? My WiFi keeps dropping!! So annoying!
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joseph langton (@jnlangton) reported from Braunstone, England@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?
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joseph langton (@jnlangton) reported from Braunstone, England@England @OfficialTM_3 @EE ever tried ever failed no matter try again fail again fail better
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webby1862 (@dwebbost) reported from Loughborough, England@EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .
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Darren (@DarrenS78) reported from Ratby, England@EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.
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Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandLooks like the EE 3G/4G network is down. I've got nothing. 😩 @EE
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David Johnston (@djstar3d) reported from Melton Mowbray, England@EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal
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Andy (@awright2001) reported from Kibworth Beauchamp, England@EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???
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Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandFirst day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?
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dave ketts (@K3TTS) reported from Narborough, England@EE when I signed up to broadband and Apple TV I got BT sport included now it’s saying I don’t have a subscription since I went sim only on my phone…help I need football back
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Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandYou know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Susan (@Suzy_dashey) reported from Great Glen, England@EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!
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Martyn Spencer💙 (@MartynSpencer10) reported from Oadby and Wigston, England@EE hello I’ve got my new monthly sim it’s just arrived, how do I give you my STAC code to cancel my three account please
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Soph Antoinette (@mullersangels) reported from Leicestershire, England@EE how do I cancel a payment for a top up for a phone I no longer have?
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paula White (@pj0107) reported@EE trying to look at my account and get Sorry you can’t access My EE right now - how long will this be down?
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Karen Martin (@KarenMartin31) reported@EE Your colleague phoned me and sorted out extra data to cover us until the service is restored by BT Openreach. Many thanks!
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Zoe Jane Dowd (@ZoeJane77) reported@EE wow! Been with you for years and just told that after having an Apple Watch that’s faulty within a week I’m only entitled to a replacement?!! The first problem I’ve ever had and this is how you treat customers?!!!
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Hannah Kay (@HannahK40562991) reported@EE hi, trying to pay my phone bill but your websites down… but you’ve cut my phone off…
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DTM_Panda (@DtmPanda) reportedtoday and tommorrow, no stream, something serious had happened which is top prioity for me other I be charged with some hefty fees. I can't disclose what it's about for legal reasons but it's about @EE, currently contacting their support team about it or trying to.
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RoCast (@RoCastM) reported@EE @ITV @decappeal If you want to waste your time and money, I strongly recommend to go ahead with this company. I moved two weeks ago and I'm still waiting for them to supply my new home and all the responses that I get is that it will be fixed in 48h and then nothing. Terrible customers support.
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Stephen 〓〓 (@porthkea) reported@EE Trying to add a roaming pack to a number, but your 'my account' website is out of action. How can I do this? Doesn't work via the app either. Need to do this today please. Thanks.
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mostly-at-home-in-london (@floweroflondon) reportedWow, @EE continue to be appalling. They've "closed my complaint". They haven't dealt with my complaint.
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Graeme (@Graeme43822200) reported@EE Hi Georgia - yes I did. It said it would be down until the 8th. And guess what..it came back late last night. Although EE comms were useless all day
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Lee (@_leebme) reported@EE Guys we’re in the US, both our iPhones wont work. I can’t access MyEE and no-one available on live chat. I can’t call for help either ! Can someone get back to me as I’m on a Max plan and get call or use data. URGENT please