EE outages and service status in Leicester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Phone.
- E-mail (50%)
- Phone (50%)
The latest reports from users having issues in Leicester come from postal codes LE5 and LE3 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leicester, England
The most recent EE outage reports came from the following cities: Leicester, Loughborough, and Barlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
7 days ago | |
|
Leicester
|
Phone | 29 days ago |
|
Leicester
|
Internet | 1 month ago |
|
Loughborough
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandLooks like the EE 3G/4G network is down. I've got nothing. 😩 @EE
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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kyle (@kylesyrett1) reported from Leicestershire, EnglandIn the space on 5 minutes @EE broadband has gone off twice 😭 worst provider I've ever known
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// c o u l s o n // (@ZNC1993) reported from Markfield, England@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
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Ibrahim (@ibsturay) reported from Leicestershire, England@EE is the worst broadband company ever. Nothing ever get solved. Been having the same problem for 7 months. I wouldn’t recommend to anyone
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🄹🄰🅇 🄳🄴🄼🄾🄽 (@JaxDemon2) reported from Leicestershire, England@EE Sent you a DM but I think your customer services team have done all they can do.
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Luke Gosling (@Lucas7710) reported from Leicestershire, England@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.
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Keith Houghton (@kezqb) reported from Ketteringham, EnglandVery poor service from @EE tried to upgrade phone in shop but their IT is down
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Melissa Goodwin (@meligoodwin) reported from Leicestershire, EnglandHorrendous customer service once again @EE 👍🏼👍🏼👍🏼
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
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Peter Stockill (@wolveydarlopete) reported from Wolvey, EnglandWhat an unbelievably crass customer service procedure you have @EE following another unresolved call you have yet again closed the complaint.
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Ulla Rajala 💗 #Dig4Arch 🇺🇦 (@UllaMR) reported from Anstey, England@EE advertises being the best network. Realised today I get better deal and service elsewhere for my mobile phone. Unlocking the phone was an ordeal and the staff in the shop did not know their operations.
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Scott (@scottydaly1989) reported from Leicestershire, England@EE are you having some issues today? My WiFi keeps dropping!! So annoying!
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S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England@EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!
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Tomasz Nowicki (@tomnovy) reported from Leicestershire, England@EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.
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MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, England@EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆
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S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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webby1862 (@dwebbost) reported from Loughborough, England@EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John (@j199024) reported@EE Your broadband service is horrendous. £120 per month for Internet and TV and if the Broadband doesn't work literally shuts everything down for hours at a time, horrendous.
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Alan Royston (@pagechord) reportedNot only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.
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Ian Murphy (@journoian) reportedHey @ee you send me a message to call 150 inside working hours because you can’t tell me my roaming minutes for an unlimited business account. When I try it tells me they are unavailable. Why tell me they are there 8am-8pm if they are not available. #fail
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The Chumpasaurus (@TheGrumpasaurus) reportedWhy do we put up with absolute ***** like @EE? Every year to he price goes up and the service goes down whilst the CEO gets ******* richer...
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Red Joan 🌹 (@JoanDevizes) reported@EE can someone at @EE let me know why it’s taking 7days to restore broadband for two 80+ year-olds with no landline or other means of getting help in an emergency?’
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🧡❤️🔥🅖🅘🅖🅘❤️🔥🧡 (@itsmegigi_89) reported@EE whats happening with your internet its down yet again
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Surinder (@SurinderRehal) reported@EE Guess what? It’s still not working. I don’t want to use an idiotic bot. Send me a direct message. I’ll send you a reply with my postcode and address and when it’s sorted by you then tell me. You pay me nothing I pay you so I’d expect you to fix it. No doubt you will ignore
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Scott K ⚒ (@srk1407) reported@EE Unfortunately I’m on a virtual network using EE signal so can’t report it 😬
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Andy Hobbs (@AJHobbsy) reported@EE Apparently it can't be sorted. That's the problem.
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Clare Hepworth OBE (@Hepworthclare) reported@scotlabnurse7 @EE It's dreadful. Thought I'd cracked it on Friday with a very helpful Customer Service person - but the attitude of the local ee shop manager today was appalling. I'm now trying to get access to their complaints procedure. They seem to have vanished.