EE Outage in Leicester, England

@Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

@EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!

@EE i have a problem with my latest bill youve charged me internet useage whilst i was in the united states but i never clicked on any of the texts u sent to my phone asking if i wanted internet it didnt work when i got there then just suddenly started working can u help

@EE my service in my area has been awful in the last couple of days

@virginmedia lost a customer today. Sales team are awful however @EE gained a customer with their fast and fluent service. Will not be moving away from EE like I did last year. Long term customer now. Lost your chance Virgin.

5th day with no mobile service following an upgrade from @EE, promised a call for support between 9 & 4 today and the call came at 3.58 and was missed. Obviously not bothered in resolving the issue despite the number of days without a service. A very poor customer experience.

This Leicester place is something else, big @EE can't even solve this signal issue.

I’m finally eligible for an upgrade but do I really want to stay with a network that charges money for a replacement sim 🤔 @EE sort it out

Just switched over to EE and the customer service both in store and online support I can’t fault. Great customer service @EE

@EE is there something wrong with your website? I’m trying to do my mums upgrand for her, get to check out put in card details to pay then it crashes and kicks me out. Some help please!

45 minutes on hold trying to speak to someone at @DPD_UK and ask why mu two iPhones I ordered from @EE were split into two orders to be delivered on two separate days. What awful performance, @EE not interested either.

I wonder if @EE ever do surveys based on their advertising, asking “do these ads make you want to buy our services, or just remind you to never ever give us any money”. I know which one my answer would be.

Day 3 of no signal at home, getting rather peed off now. Come on @EE get it sorted.

Another day without internet and another free 10GB of data I’ll never use because I don’t get 4G downstairs in this house. Many thanks @EE!

@EE Hi, my 4gee isn’t working on social media’s. My messages are coming through but nothing is sending! please help!

Today got attacked by a group and had phone stolen. A lot of people tried to help out, @EE customer support was great in getting it blocked. (Let's not talk about how unhelpful @AppleSupport was) Luckily been given tomorrow off work.

@EE Yes I am, everything from being able to hear people on the line, but they can't hear me, to not having a phone signal at all, often in towns. Always been issues which have only got worse in the last few weeks. Talking to other people I am not alone. Same issue in different areas

@EE No need to cancel. No one can find it 😂😂 also I can’t remember what it was

@EE Honer 9 lite, never had this before

@madebygoogle My new Pixel 3 has the flashing screen issue. I've contacted @EE who don't have a diagnostic (they're calling me back though). Help!

@DanTomParker @EE Ditto... That's why I've moved our three lines over to @ThreeUK. Joined when it was One2One, had two customer service nightmares in last 12 months then a price rise... Shame to go, but @ThreeUK have been fab making the switchover easy!