EE Outage Report in Leicester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Leicester come from postal codes LE4, LE9 and LE3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Leicester, England
The most recent EE outage reports came from the following cities: Hinckley, Leicester, Loughborough, Barlestone and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
Phone | |
| Leicester |
Phone | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Phone | |
| Loughborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Tomasz Nowicki
(@tomnovy) reported
from
Leicestershire, England
@EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.
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Leigh Spencer
(@Leigh984) reported
from
Newbold Verdon, England
@EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Andy
(@awright2001) reported
from
Kibworth Beauchamp, England
@EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???
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David J Leeke
(@coopercarman) reported
from
Anstey, England
@EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please
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S҉u҉z҉y҉
(@The_sooze) reported
from
Coalville, England
@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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Luke Gosling
(@Lucas7710) reported
from
Leicestershire, England
@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
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Will Pither
(@will_pither) reported
from
Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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Ibrahim
(@ibsturay) reported
from
Leicestershire, England
@EE is the worst broadband company ever. Nothing ever get solved. Been having the same problem for 7 months. I wouldn’t recommend to anyone
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Soph Antoinette
(@mullersangels) reported
from
Leicestershire, England
@EE how do I cancel a payment for a top up for a phone I no longer have?
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@EE are you having some issues today? My WiFi keeps dropping!! So annoying!
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Darren
(@DarrenS78) reported
from
Ratby, England
@EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
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// c o u l s o n //
(@ZNC1993) reported
from
Markfield, England
@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David Bartholo
(@DavidBa97629651) reported
@EE hi,I switched from Tesco to EE on 23 Nov, sim only deal, the sim didn’t arrive so a replacement was ordered, I received a sim yesterday but my phone shows no service, I am unsure if this is the original sim delayed by post, if it is the original would it have been cancelled
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Nelgumford
(@Nelgumford) reported
@EE Excellent. That's good. Do I need to keep the phone on all the time for that. The problem is that I have to have it off a lot, but I put it on when I can.
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Spence
(@SJ_AV81) reported
@Dave0ufc @EE are one of the best Tbf. Costs a bit more than competitors but never had an issue with network or customer service
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Jonathan Hinsley
(@JHinsley90) reported
@EE Not sure what’s going on but I can’t decide which is worse. My home broadband and Cellular Data is rubbish. Is something going on in OL8 4? Meant to be the best network in the UK
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Jake
(@Jakeleaf217) reported
I am beyond words with how awful @EE are. Literal hours on the phone discussing £80 they incorrectly charged me and three months in a row they’ve promised to credit me £80 on my phone bill and guess what… they still haven’t done it!
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Gabhru in UK 🇬🇧
(@harjwwt) reported
@EE @BTGroup @btsport No network at all on my Phone from morning. Unable to use calls/Social media. Its a shame for you Fix it asap or don't call yourself best network in UK. Complaint no 19448671
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Jamie
(@Jamieleeboy) reported
@EE I’m still waiting on contact? Is your customer service really that bad ?
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JB
(@ghostface_wu) reported
@O2 absolutely most inconsistent connection I've ever experienced. cheap. ye cheap crap. can't wait to get back to @EE
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Jane Davidson
(@JaneDav16842758) reported
@EE Thanks. I have been speaking to your customer service department who all tell me different information and I have got no further forward. Can you help
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Kristen Lindop 🇨🇦/🇬🇧
(@kristen_lindop) reported
@EE Hello, I did, but what a nightmare. Ended up having to log on to my work computer as I couldn't pay my mobile on my mobile,which is slightly ironic. Then I called EE and again could not even pay over the phone. how can you be the best network in the UK,when I can't even pay bill!