EE Outage Report in Leicester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Leicester come from postal codes LE3, LE9, LE4 and LE2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Leicester, England
The most recent EE outage reports came from the following cities: Loughborough, Leicestershire, Leicester, Barlestone and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
Wi-fi | |
| Leicestershire |
Total Blackout | |
| Leicester |
Internet | |
| Barlestone |
Phone | |
| Leicester |
Internet | |
| Leicestershire |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Will Pither
(@will_pither) reported
from
Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Soph Antoinette
(@mullersangels) reported
from
Leicestershire, England
@EE how do I cancel a payment for a top up for a phone I no longer have?
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Leigh Spencer
(@Leigh984) reported
from
Newbold Verdon, England
@EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
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Keith Houghton
(@kezqb) reported
from
Ketteringham, England
Very poor service from @EE tried to upgrade phone in shop but their IT is down
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
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// c o u l s o n //
(@ZNC1993) reported
from
Markfield, England
@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
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Ibrahim
(@ibsturay) reported
from
Leicestershire, England
@EE is the worst broadband company ever. Nothing ever get solved. Been having the same problem for 7 months. I wouldn’t recommend to anyone
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analoguedisaster
(@analoguedisastr) reported
from
Leicestershire, England
@NoServiceHereUK Leicester city centre. 1 bar of reception. Twitter barely loads. @EE awful I pay £70 a month for a phone I can barely use. What a joke. Can’t wait for my contract to end... absolute waste of money I travel the uk a lot, doesn’t get much better at anywhere
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Darren
(@DarrenS78) reported
from
Ratby, England
@EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.
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Tomasz Nowicki
(@tomnovy) reported
from
Leicestershire, England
@EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.
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Luke Gosling
(@Lucas7710) reported
from
Leicestershire, England
@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.
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David J Leeke
(@coopercarman) reported
from
Anstey, England
@EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please
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S҉u҉z҉y҉
(@The_sooze) reported
from
Coalville, England
@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley Orr
(@speakuptherapy) reported
@EE I will dm but want to point out I have spoken to ee on chat function and on phone various times in the last 6 months. This is the 5th time we have had this issue in 6 months. The only solution for me is to be released from contract. I don’t want any more money off.
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Darren Crouch
(@TheCrouch1981) reported
@ee Is there a problem with the my ee app. Been trying to reset my password since yesterday but the email is not coming through. I followed the advice and reinstalled the app.
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Jade Beth
(@JadeBsmithxox) reported
@EE are the lines down? I’ve been trying to call customer service as my mobile data has not been working for days.
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M
(@bossy120) reported
@EE what is wrong with ee these days. I only get 2 bars now and connection is slow. SIM card not even working on my iPad. What did u do at the welwyn hatfield area??!!
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Duncan Rees
(@DuncanRees) reported
@EE possibly the worst broadband I’ve experienced more buffering than a hand car wash - #pants
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Jak
(@jak_heer) reported
@EE sort your short **** piece network out in my area (IG2). It's constantly down and a joke now. I am not paying monthly for calls on whats app. Sort it out.
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Lindz
(@Lindzspoon) reported
@EE are the worst company ever, after making a purchase the amount was taken from my account twice, was supposed to be refunded in 3 days, still waiting, now my bank is overdrawn, My DD’s haven’t been taken and still no further forward!! Avoid at all costs !!
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Lee Finney
(@leeboi2369) reported
Do you know how happy I am to be away from @ThreeUK. No more unreliable service, shockingly weak signal strengths and constantly being passed on to different departments because nobody knows what’s going on. @EE here I come 👌🏼
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Phil Davison 🇪🇺🕷️
(@jancyclops) reported
@EE I assumed it was a scam and deleted it. However, I won't recommend you in the same way I would never recommend an ISP, mobile phone company or gas/electricity supplier.
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KarenS
(@KarenS_GLF) reported
@EE after years of loyalty I’m disgusted at the way I have been treated. Store sales agents are talking themselves out of jobs by blindsiding the customer. Complaints here we come!