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EE outages and service status in Leicester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Internet.
  • 50% E-mail (50%)
  • 50% Internet (50%)

The latest reports from users having issues in Leicester come from postal codes LE8 and LE5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leicester, England

The most recent EE outage reports came from the following cities: Leicester, Loughborough, and Barlestone.

CityProblem TypeReport Time
Leicester Internet 8 days ago
Leicester E-mail 15 days ago
Leicester Phone 1 month ago
Leicester Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

  • djstar3d
    David Johnston (@djstar3d) reported from Melton Mowbray, England

    @EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal

  • kylesyrett1
    kyle (@kylesyrett1) reported from Leicestershire, England

    @EEBroadbandUK @EE has got to be one of the worst broadband providers 🤬 turns it self off constantly everyday

  • NickolaiMeakin
    Nick Meakin (@NickolaiMeakin) reported from Coalville, England

    @Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

  • wolveydarlopete
    Peter Stockill (@wolveydarlopete) reported from Wolvey, England

    What an unbelievably crass customer service procedure you have @EE following another unresolved call you have yet again closed the complaint.

  • scottydaly1989
    Scott (@scottydaly1989) reported from Leicestershire, England

    @EE are you having some issues today? My WiFi keeps dropping!! So annoying!

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    Looks like the EE 3G/4G network is down. I've got nothing. 😩 @EE

  • The_sooze
    S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!

  • wolveydarlopete
    Peter Stockill (@wolveydarlopete) reported from Wolvey, England

    @EE I have downloaded your app and spoken to countless guides who just keep making unfulfilled promises. 3 months down the line and I am still not happy, with your customer service. Someone needs to read the many conversations and sort out the promised compensation.

  • JaxDemon2
    🄹🄰🅇 🄳🄴🄼🄾🄽 (@JaxDemon2) reported from Leicestershire, England

    @EE Sent you a DM but I think your customer services team have done all they can do.

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

  • MaryJane2406
    Mary Jane Warwick (@MaryJane2406) reported from Aston Flamville, England

    @EE Hi is there something going on with your service?! My friend hasn't had signal since 6am this morning!

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @England @EE don't support losers

  • kylesyrett1
    kyle (@kylesyrett1) reported from Leicestershire, England

    In the space on 5 minutes @EE broadband has gone off twice 😭 worst provider I've ever known

  • kezqb
    Keith Houghton (@kezqb) reported from Ketteringham, England

    Very poor service from @EE tried to upgrade phone in shop but their IT is down

  • MartynSpencer10
    Martyn Spencer💙 (@MartynSpencer10) reported from Oadby and Wigston, England

    @EE hello I’ve got my new monthly sim it’s just arrived, how do I give you my STAC code to cancel my three account please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyWestern
    Andrew Western (@AndyWestern) reported

    @EE absolutely fantastic that our broadband has cut out 4 times in the last 20 minutes or so 🙃

  • jeffmar9999
    Union Jack 🇬🇧 (@jeffmar9999) reported

    @EE Why can't I get any 4g signal anywhere when I go shopping and have to rely on shops WiFi? You provide a service that isn't fit for purpose at all, absolutely terrible. Are we back in the year 2000?

  • dysontour
    Rob Dyson (@dysontour) reported

    @Plusnet @EE Brilliant. Double billed and no landline. I never asked for this , you imposed it. @MartinSLewis

  • Jimtails83
    James Taylor (@Jimtails83) reported

    @StaffsComms @EE @TradeStandards business internet through EE. Hasn’t worked for over 3 weeks. No communication and no help to fix and I’m breaching contact if I want to leave. The irony!!!

  • Kiefer1667
    Marc Lancaster (@Kiefer1667) reported

    @EE can anyone advise when the signal will be fixed in wa11 area, nothing for 3 days and unable to get any answers on the chat online on the app, thanks....

  • mattsprake
    𝙼𝙰𝚃𝚃 𝚂𝙿𝚁𝙰𝙺𝙴 (@mattsprake) reported

    @O2 Nah.. it’s ok.. I’ve had enough! Today I switched to @EE after being your customer for around 20 years! Your customers deserve MUCH MUCH better and it’s not just the signal! It’s just about everything! While in the store two more people switched over as well.. I’d say you guys are in big trouble!

  • mdwats
    Murray Watson (@mdwats) reported

    Did anybody else get the government emergency alert at 2am this morning and again at 7am. @EE This was in top of the original one at 7pm a night!

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE @EE @Ofcom - I’m fed up with calling you and getting nowhere - the best support you can give me is getting the premium service I’m paying for up and running and rather than me having to chase you - how about someone gets your act in order and call me - Such a shame are you real?

  • WillWri36918764
    Will Wright (@WillWri36918764) reported

    @EE @ee still doesn't work

  • RageByRich
    RageByRich (@RageByRich) reported

    @bmstewart2004 @EE are no different. I get a message to extend my contract when it ends in November with "great offers" but I'll be paying £3 more per month through the app (currently £49.99/mo). They want me to "contact customer services" to talk about it but no, I shouldn't have to. I can wait until my contract ends, then go through my Zable Credit Card and take advantage of the same speeds, etc for £25/mo. You want to retain your customer vase, EE should offer the same prices as "new customers" on the app. Which is where we are told to do all our business.