EE Outage Report in Leicester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Leicester come from postal codes LE9, LE3, LE4 and LE2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Leicester, England
The most recent EE outage reports came from the following cities: Loughborough, Leicestershire, Leicester, Barlestone and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
Wi-fi | |
| Leicestershire |
Total Blackout | |
| Leicester |
Internet | |
| Barlestone |
Phone | |
| Leicester |
Internet | |
| Leicestershire |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?
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David J Leeke
(@coopercarman) reported
from
Anstey, England
@EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please
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Susan
(@Suzy_dashey) reported
from
Great Glen, England
@EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!
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Luke Gosling
(@Lucas7710) reported
from
Leicestershire, England
@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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// c o u l s o n //
(@ZNC1993) reported
from
Markfield, England
@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
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Andy
(@awright2001) reported
from
Kibworth Beauchamp, England
@EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@England @EE don't support losers
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you
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Soph Antoinette
(@mullersangels) reported
from
Leicestershire, England
@EE how do I cancel a payment for a top up for a phone I no longer have?
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@EE are you having some issues today? My WiFi keeps dropping!! So annoying!
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Darren
(@DarrenS78) reported
from
Ratby, England
@EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
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Tomasz Nowicki
(@tomnovy) reported
from
Leicestershire, England
@EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.
-
webby1862
(@dwebbost) reported
from
Loughborough, England
@EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sapphire Analytics LTD
(@LtdAnalytics) reported
@EE I don't want to talk to anyone. There is a known issue in the area and has been for weeks, but you keep charging me a monthly fee... what am I paying for? FIX YOUR TOWER. Refund your customers. Try actually providing a service.
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Monique M
(@MonroweM) reported
After 15 years I am free from @EE. I told you I would stand on business if you didn’t remove that unfair charge caused by misinformation from your customer service agent. Good riddance!
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jasongrant
(@jasonngrant) reported
@Heidi_Labour Start in Arlsey as @EE need some help
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Tony Parvia
(@tonyparvia) reported
from
Dennistoun, Scotland
I've said it before, but insist I repeat myself. @EE 's app and website have to rank amongst the WORST their possibly is. It never bloody works, and you constantly have to reset passwords 😤
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Martin Horgan
(@horgieuk) reported
Today I needed to raise a fault with @EE as my BT broadband had issues. It took ages for them to accept there was an issue doing everything to block my request for engineer. Finally eng booked and they ask who my mobile is with. Upselling to a pissed off customer is amateur 😡
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Scott Rankin
(@srankin16) reported
@EE I've done this, got one phone call back and no follow up. Is there an escalation team? I'm currently doing all the legwork to resolve damage that occurred when EE were in possession of my device. It's ridiculous.
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Sapphire Analytics LTD
(@LtdAnalytics) reported
@EE @EE when are you guys going to fix service in Darlington? It's been weeks. Service is often poor but this has been weeks of zero service. Completely unacceptable.
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Beney
(@BeneyHewson) reported
@EE my mum is having connection issues with her phone over in Switzerland but can’t connect to any network to be able to call you and ask about it, any other way to contact you guys? (Skype no longer exists as well)
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Andy Betts
(@abetts2022) reported
from
Stone, England
Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Will
(@dogtanian1984) reported
Preordered death stranding 2 from @EE and no preorder bonus included in the box? Is this an issue with ee or @AskPlayStation or @KojiPro2015_EN