EE Outage Report in Leicester, England
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The latest reports from users having issues in Leicester come from postal codes LE3, LE2 and LE9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Leicester, England
The most recent EE outage reports came from the following cities: Desford, Leicester, Melton Mowbray, Loughborough, Leicestershire and Barlestone.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Will Pither
(@will_pither) reported
from
Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
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Michael Cosgrove
(@cozzy8) reported
from
Desford, England
Seriously impressed with the coverage on my new @EE contract, I even get signal in my black hole of a pub kitchen! 👍
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Keith Houghton
(@kezqb) reported
from
Ketteringham, England
Very poor service from @EE tried to upgrade phone in shop but their IT is down
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Soph Antoinette
(@mullersangels) reported
from
Leicestershire, England
@EE how do I cancel a payment for a top up for a phone I no longer have?
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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// c o u l s o n //
(@ZNC1993) reported
from
Markfield, England
@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
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analoguedisaster
(@analoguedisastr) reported
from
Leicestershire, England
@NoServiceHereUK Leicester city centre. 1 bar of reception. Twitter barely loads. @EE awful I pay £70 a month for a phone I can barely use. What a joke. Can’t wait for my contract to end... absolute waste of money I travel the uk a lot, doesn’t get much better at anywhere
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S҉u҉z҉y҉
(@The_sooze) reported
from
Coalville, England
@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Ibrahim
(@ibsturay) reported
from
Leicestershire, England
@EE is the worst broadband company ever. Nothing ever get solved. Been having the same problem for 7 months. I wouldn’t recommend to anyone
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Tomasz Nowicki
(@tomnovy) reported
from
Leicestershire, England
@EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.
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MUGSY | Mahesh Mistry
(@DJMUGSY) reported
from
Birstall, England
@EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
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Luke Gosling
(@Lucas7710) reported
from
Leicestershire, England
@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!
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Joel Murray
(@joelmurray) reported
from
Oadby and Wigston, England
@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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Leigh Spencer
(@Leigh984) reported
from
Newbold Verdon, England
@EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.
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MUGSY | Mahesh Mistry
(@DJMUGSY) reported
from
Birstall, England
On hold to #EE and the music is enough to put a rope around your neck then get a loud noise and a hung tone. Let’s try @EE again. More of the same music 😩🙉 I shall not put it down.
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David J Leeke
(@coopercarman) reported
from
Anstey, England
@EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Viner
(@IanViner2) reported
@EE Please get someone in authority to call me instead of your useless customer service people
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Jane.E.
(@JaneDegg) reported
@EE The app does not work here in Germany. I can't login as the payg cannot send a text to the number as it is not usable abroad. I take it the number you have sent is a mobile number? That will be very expensive! I need another option, such as, email.
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Jane.E.
(@JaneDegg) reported
@EE Mobile number 07956 665505. This SIM is dead! This number no longer exists. Please cancel the subscription. I am writing to my bank to tell them you are refusing to help. I will ask them to block EE. I have no alternative! EE never again!! 10 years with you!
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Christopher Bayley💙
(@lydenburg1) reported
@EE so new kit turned up to change from bt to ee, except with new ee my speed has dropped to under 5mb or nothing, plugged old bt kit in its fine. Apparently I can only speak to you by text and can't discuss to arrange an appointment, let's hope I'm in my window to cancel
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Jane.E.
(@JaneDegg) reported
@EE I am FURIOUS with you! I am unable to cancel my payasyougo subscription. The app/webpage doesn't work as I can no longer login to cancel. I am abroad with no phone/sim. I need to cancel the subscription now! I have been trying for a week! Unbelievable!! 😡😡😡
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Shoryusengan Aka Coach Spo
(@shoryusengan) reported
@EE called up yesterday to get an engineer out as I've not had Internet for 2 days. The earliest they could give me is Wednesday. I have a feeling it's an issue on @WeAreOpenreach end but your online service status checker doesn't work. Could you let me know if wd area is down?
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David Lovell
(@DjLovell80) reported
@EE Contract cancelled…… 0 out of 10 for customer service here… Tried for 3 hours to get through to someone at @BTOpenreach1 Went back to @EE for further assistance and no one could or would help resolve. Cancelled contract with immediate effect..
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Jane.E.
(@JaneDegg) reported
@EE It would be better if i could chat to someone, for example "MESSAGE US" but this service doesn't even exist!
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Julie Basson
(@Ladyjane223) reported
@EE Also just found that you cannot fast forward through adverts. This is the last straw. I think I’ll cancel it. Rubbish.
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Jane.E.
(@JaneDegg) reported
@EE I am in Germany. PAYG does NOT WORK when leaving the UK. The App doesnt as i cant login without a passcode which is sent to the number that is no longer accessible because I am outside of the UK. I cant call 150 as it does not work with PAYG. I CAN'T call other number. No PHONE!