EE outages and service status in Leicester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Phone.
- The most recent signal from this area was received Aug 6, 9:30 AM GMT+1.
- E-mail (33%)
- Internet (33%)
- Phone (33%)
The latest reports from users having issues in Leicester come from postal codes LE5 , LE3 and LE4 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leicester, England
The most recent EE outage reports came from the following cities: Leicester, Loughborough, and Barlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
5 days ago | |
|
Leicester
|
Phone | 27 days ago |
|
Leicester
|
Internet | 29 days ago |
|
Loughborough
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Ibrahim (@ibsturay) reported from Leicestershire, England@EE is the worst broadband company ever. Nothing ever get solved. Been having the same problem for 7 months. I wouldn’t recommend to anyone
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Keith Houghton (@kezqb) reported from Ketteringham, EnglandVery poor service from @EE tried to upgrade phone in shop but their IT is down
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MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, EnglandOn hold to #EE and the music is enough to put a rope around your neck then get a loud noise and a hung tone. Let’s try @EE again. More of the same music 😩🙉 I shall not put it down.
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Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandYou know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
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joseph langton (@jnlangton) reported from Braunstone, England@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
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S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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webby1862 (@dwebbost) reported from Loughborough, England@EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .
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Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandFirst day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?
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Andy (@awright2001) reported from Kibworth Beauchamp, England@EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???
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Peter Stockill (@wolveydarlopete) reported from Wolvey, EnglandWhat an unbelievably crass customer service procedure you have @EE following another unresolved call you have yet again closed the complaint.
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Luke Gosling (@Lucas7710) reported from Leicestershire, England@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.
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// c o u l s o n // (@ZNC1993) reported from Markfield, England@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?
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Susan (@Suzy_dashey) reported from Great Glen, England@EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!
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Soph Antoinette (@mullersangels) reported from Leicestershire, England@EE how do I cancel a payment for a top up for a phone I no longer have?
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Mary Jane Warwick (@MaryJane2406) reported from Aston Flamville, England@EE Hi is there something going on with your service?! My friend hasn't had signal since 6am this morning!
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Glenn (@glennworth) reported from Narborough, England@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Nick Meakin (@NickolaiMeakin) reported from Coalville, England@Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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KGDiGiTaL .Co .uK & IT serViCe aND suppoRT. Co .uK (@BuTGBNewsFaGsss) reported@CAPACTIVATORSUS @nhs emergency in here whiTe group the ****- @ee is Kneee DeD
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Alan Royston (@pagechord) reported@EE - Been going through problems with @EE for weeks, your transition to digital landlines is shambolic. The newly supplied Smart Hub wouldn't connect, landline still doesn't work. Told you'll need to order landline again, awaiting further call Mon, Aug 10th. Appalling service!
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Jon Chadwick (@JonD_Chadwick) reported@EE yet more billing problems with EE. Why is this so terrible? Some of your team are great, some not so good, but your systems for dealing with problems are awful
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Sameena Ahmad 🇪🇺🏴 (@SameenaAhmad7) reported@Hepworthclare @EE My local shop was very dismissive and wilfully unhelpful but I did get help on the phone a couple of years ago. Can't find the number I used.
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Ben Whitworth (@benwhitworth1) reported@McWhirterAlex @StevenShorrock Agree with those observations. Generally, it’s got worse - places and drives that I used to make calls without issue, now frequently cut out. What’s going on @EE - it’s not like phone contracts are cheap!
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Fung (@androidfung) reported@EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.
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None Superior (@nonesuperior) reported@Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!
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The Chumpasaurus (@TheGrumpasaurus) reported@EE I've been struggling all night to get a film to play on Netflix but your ******* **** internet won't let me. Been a customer for 20 odd years and this is the **** I have to PAY to put up with. Absolute ******* clown company.
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TeslaGialloRosso (@TeslaLupo) reportedSo let me understand this I can pay £40 to @Starlink and get 100mbps while today I pay £36.99 to @EE for up to 30mbps and their choppy broadband with weekly texts about issues in my area? Bye bye @EE
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Clare Hepworth OBE (@Hepworthclare) reported@EE It cannot be condensed into a DM. I need to speak to someone so can you at least provide me with a telephone number. And may I suggest you speak to Morgan from Customer Services who did his best to help last Thursday/Friday. The attitude of the store manager today was appalling.