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EE Outage Report in Leicester, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Leicester come from postal codes LE5 , LE2 and LE3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Leicester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Leicester, England

The most recent EE outage reports came from the following cities: Leicester, Loughborough, Shepshed, Desford, and Melton Mowbray.

CityProblem TypeReport Time
Leicester Phone 11 hours ago
Leicester Phone 1 day ago
Leicester Phone 1 day ago
Leicester Phone 2 days ago
Leicester Phone 7 days ago
Leicester Phone 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • coopercarman
    David J Leeke (@coopercarman) reported from Anstey, England

    @EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please

  • awright2001
    Andy (@awright2001) reported from Kibworth Beauchamp, England

    @EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...

  • scottydaly1989
    Scott (@scottydaly1989) reported from Leicestershire, England

    @EE are you having some issues today? My WiFi keeps dropping!! So annoying!

  • mullersangels
    Soph Antoinette (@mullersangels) reported from Leicestershire, England

    @EE how do I cancel a payment for a top up for a phone I no longer have?

  • Lucas7710
    Luke Gosling (@Lucas7710) reported from Leicestershire, England

    @EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.

  • ZNC1993
    // c o u l s o n // (@ZNC1993) reported from Markfield, England

    @EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?

  • tomnovy
    Tomasz Nowicki (@tomnovy) reported from Leicestershire, England

    @EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...

  • djstar3d
    David Johnston (@djstar3d) reported from Melton Mowbray, England

    @EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal

  • glennworth
    Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • DarrenS78
    Darren (@DarrenS78) reported from Ratby, England

    @EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @England @EE don't support losers

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!

  • Turner15Gregory
    Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

  • dwebbost
    webby1862 (@dwebbost) reported from Loughborough, England

    @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NumberTenCat
    St Larry 😇 🍔🍟🥓🍳🥒🍅🥗 (@NumberTenCat) reported

    One whole week after I wasted another hour on the phone to @ee about my complaint, how many of the things they promised have happened? Absolutely none... No phone call on Monday, no follow up, nothing. Not. One. Thing Absolutely disgraceful 😡

  • felixleig
    fenster (@felixleig) reported

    Finally leaving @VodafoneUK taking both of my numbers to @EE No loyalty from @VodafoneUK prices high, signal poor,

  • Revamped_views
    Gary (@Revamped_views) reported

    @EE I've already issued them my PAC. However, what is the procedure from EE's side if I decide to cancel with O2 within the 14 day cool off period and stay with EE?

  • HercDotMe
    Herc.ME (@HercDotMe) reported

    @EE False advertising. I live in London, have both O2 and EE and where I live EE barely gets any signal and only 4G, no 5G. I'm not sure what this is ad is referring to but it is certainly not network (data transfer) speed. Moreover, #noRoamingCharge on O2.

  • leighday67
    Leigh (@leighday67) reported

    @jimmy_1975 @EE had them all my life never had an issue or signal problem with them at any time

  • djs9750
    Derek Simpson (@djs9750) reported

    @EE We have 4 phones all on ee and all experiencing the same problem. Nit sure about calls and will need to test it out.

  • LondonGirl351
    LondonGirl (@LondonGirl351) reported

    @EE when will you be fixing the next work issues in North London region please?

  • nopenothappy
    peter nattress (@nopenothappy) reported

    @fenlandposh @EE @Microsoft I've been with EE for my mobile for nearly 20 years with no problem, went with them for the landline and broadband recently, had a few teething problems initially but it eventually settled down

  • Ellietooo
    Ellie (@Ellietooo) reported

    @EE is my EE down?

  • withlovejojo
    Jo (@withlovejojo) reported

    @EE Thank you for reminding me, I need to cancel my Vodafone contract.