EE outages and service status in Leicester, England
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- EE generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Leicester, England
The most recent EE outage reports came from the following cities: Leicester, and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 1 month ago |
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Phone | 1 month ago |
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Internet | 1 month ago |
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Internet | 2 months ago |
Community Discussion
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EE Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?
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joseph langton (@jnlangton) reported from Braunstone, England@England @OfficialTM_3 @EE ever tried ever failed no matter try again fail again fail better
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David J Leeke (@coopercarman) reported from Anstey, England@EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please
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Leigh Spencer (@Leigh984) reported from Newbold Verdon, England@EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.
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Martyn Spencer💙 (@MartynSpencer10) reported from Oadby and Wigston, England@EE hello I’ve got my new monthly sim it’s just arrived, how do I give you my STAC code to cancel my three account please
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Scott (@scottydaly1989) reported from Leicestershire, England@EE are you having some issues today? My WiFi keeps dropping!! So annoying!
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David Johnston (@djstar3d) reported from Melton Mowbray, England@EE You guys are offering a 80gb sim only for £18 online which is less than I’m paying now for 20gb (£18.60) but it’s not on my upgrade options. The best you do on that is 40gb for £25. I thought an existing customer would get the better deal
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Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandYou know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!
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Joel Murray (@joelmurray) reported from Oadby and Wigston, EnglandTrying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...
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dave ketts (@K3TTS) reported from Narborough, England@EE when I signed up to broadband and Apple TV I got BT sport included now it’s saying I don’t have a subscription since I went sim only on my phone…help I need football back
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Mary Jane Warwick (@MaryJane2406) reported from Aston Flamville, England@EE Hi, Id love to but I havent got any service to ring you!
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S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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Joel Murray (@joelmurray) reported from Oadby and Wigston, England@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...
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kyle (@kylesyrett1) reported from Leicestershire, England@EE broadband is shockingly bad, can't remember the last time it stayed on for more than 5 minutes
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Soph Antoinette (@mullersangels) reported from Leicestershire, England@EE how do I cancel a payment for a top up for a phone I no longer have?
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Peter Stockill (@wolveydarlopete) reported from Wolvey, England@EE I have downloaded your app and spoken to countless guides who just keep making unfulfilled promises. 3 months down the line and I am still not happy, with your customer service. Someone needs to read the many conversations and sort out the promised compensation.
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Tomasz Nowicki (@tomnovy) reported from Leicestershire, England@EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.
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// c o u l s o n // (@ZNC1993) reported from Markfield, England@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David Chandler (@DavieChandler67) reported@EE Hi, is it normal for a £165 bill for equipment being returned, added to the bill in advance of receipt of the equipment. £165 charge, reduce the cost by £65. If that's not profiteering by stealth, you are truly unfit for purpose. @MartinSLewis disabled people need support
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Sarah (@WriteMindedPub) reportedWarning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE
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lee harris (@leeharris85) reported@EE how do you make a complaint about customer service?
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Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reportedI’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t but help think there’s a flaw in that process? @Ee can you please DM me with a number I can ring
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Beneficiary of the Bene Gesserit (@ItsNotTobias_) reported.@EE have been trying my patience all day. This is the worst it’s ever been. Everything everywhere my back foot!
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Equilan (@Equilan) reported@EE why is your App deliberately difficult to find what you are looking for? I signed up for TNT sport through EE and want to cancel it. Cannot find where it is in the app at all on my account. Everything that should be simple to find in the App is buried and this is deliberate.
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Steve Hill (@SteveHill11) reported@EE Okay, lines are closed sadly but Would my service still continue if my current deal runs out tomorrow?
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Alessandro Riolo (@aledeniz) reported@bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? 🧐 What happens when the user leaves the login process to check the email? 🤨
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Brodzhausen🕷️💚 (@LoveBites_Brodz) reportedI’ve only been a @EE broadband customer for a few more and we’ve had a few issues with our income through our fault of our own. I can’t even begin to put into words how unbelievably helpful and accommodating and they have been. Absolute top-notch customer service 👌
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Sarah Taylor (@ssaarraahhttaay) reported@EE thoroughly disgusted with treatment today from Ee! Does it really take 5 days to get back to me with a complaint originally raised in February!!!!!!! Apparently managers don’t speak to the public!!!