EE outages and service status in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leicester, England

The most recent EE outage reports came from the following cities: Loughborough, Barlestone, Leicester, and Coalville.

City	Problem Type	Report Time
Loughborough	Phone	13 days ago
Barlestone	Phone	16 days ago
Leicester	Internet	23 days ago
Leicester	E-mail	1 month ago

Community Discussion

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EE Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  MUGSY | Mahesh Mistry (@DJMUGSY) reported 1 minute ago from Birstall, England

  On hold to #EE and the music is enough to put a rope around your neck then get a loud noise and a hung tone. Let’s try @EE again. More of the same music 😩🙉 I shall not put it down.

• 
  Peter Stockill (@wolveydarlopete) reported 2 minutes ago from Wolvey, England

  What an unbelievably crass customer service procedure you have @EE following another unresolved call you have yet again closed the complaint.

• 
  joseph langton (@jnlangton) reported 5 minutes ago from Braunstone, England

  @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

• 
  🄹🄰🅇 🄳🄴🄼🄾🄽 (@JaxDemon2) reported 6 minutes ago from Leicestershire, England

  @EE Sent you a DM but I think your customer services team have done all they can do.

• 
  Ulla Rajala 💗 #Dig4Arch 🇺🇦 (@UllaMR) reported 8 minutes ago from Anstey, England

  @EE advertises being the best network. Realised today I get better deal and service elsewhere for my mobile phone. Unlocking the phone was an ordeal and the staff in the shop did not know their operations.

• 
  Joel Murray (@joelmurray) reported 15 minutes ago from Oadby and Wigston, England

  @EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!

• 
  S҉u҉z҉y҉ (@The_sooze) reported 17 minutes ago from Coalville, England

  @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

• 
  Tomasz Nowicki (@tomnovy) reported 22 minutes ago from Leicestershire, England

  @EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.

• 
  Peter Stockill (@wolveydarlopete) reported 23 minutes ago from Wolvey, England

  @EE I have downloaded your app and spoken to countless guides who just keep making unfulfilled promises. 3 months down the line and I am still not happy, with your customer service. Someone needs to read the many conversations and sort out the promised compensation.

• 
  Joel Murray (@joelmurray) reported 32 minutes ago from Oadby and Wigston, England

  @EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...

• 
  David J Leeke (@coopercarman) reported 36 minutes ago from Anstey, England

  @EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please

• 
  analoguedisaster (@analoguedisastr) reported 36 minutes ago from Leicestershire, England

  @NoServiceHereUK Leicester city centre. 1 bar of reception. Twitter barely loads. @EE awful I pay £70 a month for a phone I can barely use. What a joke. Can’t wait for my contract to end... absolute waste of money I travel the uk a lot, doesn’t get much better at anywhere

• 
  Gregory Turner (@Turner15Gregory) reported 38 minutes ago from Ibstock, England

  @EE I am one of your blind customers who has twice now received a text message to indicate that my network settings have been updated. Why am I receiving these text messages?

• 
  MUGSY | Mahesh Mistry (@DJMUGSY) reported 41 minutes ago from Birstall, England

  @EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆

• 
  Joel Murray (@joelmurray) reported 44 minutes ago from Oadby and Wigston, England

  Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!

• 
  Joel Murray (@joelmurray) reported 46 minutes ago from Oadby and Wigston, England

  You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!

• 
  ArDent (@shakermaker_AD) reported 48 minutes ago from Hinckley, England

  The attitude of @EE call centre staff is usually a pleasure but for the little prick that has just called trying to offer me ‘special discount deals’ because I’m a ‘valued customer’. The deals were no different to what I can see online myself, so there’s nothing special at all!

• 
  Will Pither (@will_pither) reported 49 minutes ago from Earl Shilton, England

  @virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!

• 
  webby1862 (@dwebbost) reported 50 minutes ago from Loughborough, England

  @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

• 
  Luke Gosling (@Lucas7710) reported 51 minutes ago from Leicestershire, England

  @EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mi manca Sanremo 🎶 (@missingSanremo) reported 1 minute ago

  . @O2 I keep using your bad network due to priority and it's been weeks that it won't let me even access it. I called your customer service repeatedly and they have no idea what's going on. I'll give it 2 more days and then my husband, parents and I will switch to @EE

• 
  Slam Tastiks (@slamtastix) reported 3 minutes ago

  @EE why is my full fibre going down recently, and it's been down for the last 2 days?

• 
  clearaswater (@samebothsides) reported 3 minutes ago

  @EE Ee customer service is very poor we have trouble with our Internet for months tried to contact ee today record message or test rubbish service still taking our money

• 
  Neil (@StupidNeilAgain) reported 3 minutes ago

  @ClarityClack @EE That’s what I did in the end. They’re really good when you reach someone, the automated menu is crap

• 
  Erika Braverman (@ErikaFromMurica) reported 3 minutes ago

  @EE I'm stuck in a doom loop with the EE Diagnostics bot trying to get broadband help. It asks me a question, I answer the question, then it starts the whole thing all over again - help!

• 
  Musical Shrimper 🎶🦐 (@musicalshrimper) reported 10 minutes ago

  @England @EE @BellinghamJude Don’t make it bad

• 
  BREN IS NOT SEEING ARIANA (@brenftariana) reported 11 minutes ago

  @ee SEVEN HOURS WITH ****** INTERNET fix your ****

• 
  Colin Gale AFC LD (@colingale) reported 15 minutes ago

  I see posts on here slating @EE I have been a broadband customer since 2017 and earlier this year I took out a phone contract and got a great deal as I now have both with them. I have been very happy with their service.

• 
  WimpingEgo (@WimpingEgo) reported 17 minutes ago

  @EE At what stage of the order would I get a set up/ connection date please. @virginmedia have let me down far to many times so looking to switch to a new ISP

• 
  Richard Baker (@BakeronBusiness) reported 20 minutes ago

  @EE So internet sorted - the email advising me to connect arrived this evening (18 hours after broad and went off). But…my home phone is disconnected. It’s not an internet phone & never has been, and the whole point of switching to EE was to maintain a landline…