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EE Outage Report in Leicester, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Leicester come from postal codes LE5 , LE2 and LE3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Leicester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Leicester, England

The most recent EE outage reports came from the following cities: Leicester, Loughborough, Shepshed, Desford, and Melton Mowbray.

CityProblem TypeReport Time
Leicester Phone 3 days ago
Leicester Phone 3 days ago
Leicester Phone 3 days ago
Leicester Phone 4 days ago
Leicester Phone 10 days ago
Leicester Phone 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • paz_thanki
    paresh thanki (@paz_thanki) reported from Leicestershire, England

    @EE sort your issues out unable to make or receive any calls in the last 1.5hr.

  • DJMUGSY
    MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, England

    @EE On another note I had a fantastic customer experience with becca.harris who upgraded me to a new phone which I’ll get tomorrow. If you could also pass this onto your management. Pls message if you need details. 👍🏆

  • Lucas7710
    Luke Gosling (@Lucas7710) reported from Leicestershire, England

    @EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.

  • DJMUGSY
    MUGSY | Mahesh Mistry (@DJMUGSY) reported from Birstall, England

    On hold to #EE and the music is enough to put a rope around your neck then get a loud noise and a hung tone. Let’s try @EE again. More of the same music 😩🙉 I shall not put it down.

  • cozzy8
    Michael Cosgrove (@cozzy8) reported from Desford, England

    Seriously impressed with the coverage on my new @EE contract, I even get signal in my black hole of a pub kitchen! 👍

  • glennworth
    Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    Trying to work from home, teach year 2, and look after a two year old with intermittent broadbanf is near impossible. Please help @ee!

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...

  • ZNC1993
    // c o u l s o n // (@ZNC1993) reported from Markfield, England

    @EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.

  • analoguedisastr
    analoguedisaster (@analoguedisastr) reported from Leicestershire, England

    @NoServiceHereUK Leicester city centre. 1 bar of reception. Twitter barely loads. @EE awful I pay £70 a month for a phone I can barely use. What a joke. Can’t wait for my contract to end... absolute waste of money I travel the uk a lot, doesn’t get much better at anywhere

  • coopercarman
    David J Leeke (@coopercarman) reported from Anstey, England

    @EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please

  • The_sooze
    S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

  • tomnovy
    Tomasz Nowicki (@tomnovy) reported from Leicestershire, England

    @EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.

  • Leigh984
    Leigh Spencer (@Leigh984) reported from Newbold Verdon, England

    @EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.

  • ibsturay
    Ibrahim (@ibsturay) reported from Leicestershire, England

    @EE is the worst broadband company ever. Nothing ever get solved. Been having the same problem for 7 months. I wouldn’t recommend to anyone

  • joelmurray
    Joel Murray (@joelmurray) reported from Oadby and Wigston, England

    @EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!

  • JaxDemon2
    🄹🄰🅇 🄳🄴🄼🄾🄽 (@JaxDemon2) reported from Leicestershire, England

    @EE Sent you a DM but I think your customer services team have done all they can do.

  • shakermaker_AD
    ArDent (@shakermaker_AD) reported from Hinckley, England

    The attitude of @EE call centre staff is usually a pleasure but for the little prick that has just called trying to offer me ‘special discount deals’ because I’m a ‘valued customer’. The deals were no different to what I can see online myself, so there’s nothing special at all!

  • kezqb
    Keith Houghton (@kezqb) reported from Ketteringham, England

    Very poor service from @EE tried to upgrade phone in shop but their IT is down

  • will_pither
    Will Pither (@will_pither) reported from Earl Shilton, England

    @virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kirstyallen7
    Kirsty Allen (@kirstyallen7) reported

    @EE £22 for a sim only deal is a joke any way . Goes up each year for no reason. Can’t wait to cancel

  • sssausage1488
    Scotch Square Sausage (@sssausage1488) reported

    @EE But hypothetically, if the max she can receive is 9/10mb and she's paying £62 a month for 250mb, what stance do EE take? Surely anyone can see that's not right to let her continue paying that much for such poor service?

  • Chris47203795
    Chris (@Chris47203795) reported

    @EE your customer service is shocking!!!!

  • fkyh
    Francis Ho (@fkyh) reported

    So I'm getting 1/8 the speed from my 2Gb @virginmedia service as compared to my 5g iPhone on @ee

  • filmflammable
    Filmflammable (@filmflammable) reported

    disappointed with @EE . I've been a customer for years (orange first then was moved to EE) so I rang to see if I could get a good upgrade offer on a Google pixel 6. @iD_Mobile_UK are offering the handset and 25gb of data for £30 no upfront. Asked EE to match was told the best

  • AliceMartin8492
    Alice Martin (@AliceMartin8492) reported

    @EE Hi Si, thanks for getting back to me. OpenReach have been and identified a faulty cable. Cable has been replaced but still no internet. We think may be a problem with the router. Engineer confirmed broadband signal check ok though.

  • LancashireBant1
    Lancaster Bantam (@LancashireBant1) reported

    @EE still getting over the shocking attitude and patronising way was spoken too earlier. So when you look 👀 hard enough you can find email address of important people to help you

  • Captainbeard22
    ⎊ JΛᄃK ⎊ (@Captainbeard22) reported

    Hi, @EE I picked up a new device from you guys today and was told the Watch4 I purchased as well could be connected to another device not on EE. Via Bluetooth. I've tried countless times to connect it but it won't be found on the device not connected to your network.

  • Crazypotatouk
    Daniel Robertson 💙😷💉💉💉 (@Crazypotatouk) reported

    @EE Hi, any idea where we will have service back please, no mobile internet and intermittent ability to make calls since Friday BD23 3TH, web site say 16hrs but it said that on Friday?! Thanks

  • Conorlambert10
    Conor Lambert (@Conorlambert10) reported

    @EE afternoon guys wonder if you could help me, I ordered a sim only contract on the 16th June for my dad and he still hasn't received the sim card. How do we go about this as its stated to only 2-3 working days for delivery. Cheers Conor