EE Outage in Kibworth Beauchamp, Leicestershire, England

@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

@EE hello I’ve got my new monthly sim it’s just arrived, how do I give you my STAC code to cancel my three account please

@JasonG84Gaffa @andy_cov93 @EE That’s gone up a hell of a lot. I got mine when it first come out and I threatened to cancel with 3 because of the joke of a contract they tried giving me for that phone so they apologised and gave me my sim for £10 a month

@andy_cov93 @JasonG84Gaffa @EE Ah that’s **** mate. I used to be same boat but then I did what Jason said about and now have the 12 pro max from apple and a unlimited sim for £36 a month

@England @OfficialTM_3 @EE ever tried ever failed no matter try again fail again fail better

@EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!

@England @EE don't support losers

First day off work for Easter, still in self isolation until Sunday, #TheFalconAndTheWinterSoldier to watch, PS4 to play...but broadband is down 😭 Dear @EE, your text said there's an issue to be fixed before midnight...can you give any more details?

Dear @EE why have I got no signal yet again?? It seems to be getting worse and worse !!

@EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???

@EE are you having some issues today? My WiFi keeps dropping!! So annoying!

@EE any problems with signal on 4g? Just one bar most of time today. Calls breaking up.

@EE how do I cancel a payment for a top up for a phone I no longer have?

@EE We've done factory reset, moved the router around, replaced the router...next step is getting an engineer out to check the connections. It's tricky as it's an intermittent problem! I have a contact via email but havent heard back from them...

You know your internet is bad when you can't even connect to a speed test to check the speed 😩 Working on a fix with @EE but these things are never quick in a pandemic. Good timing when you need to work from home!

@EE This is sorted out now. Please inform your customer that you cannot port a number correctly to an esim so your customers don’t have to figure this out afterwards.

@EE Sometimes it can't even connect to check speeds (WiFi network is fine, no internet). When it does connect to a test it varies...from 3-60 download and 1-16 upload. After a restart the router boots up fine and lights go back to solid green...

@EE Our home broadband is horrible today 😭 I've restarted the router twice and restarted devices but to no avail. It's intermittent and very slow...not usually like this!

@EE what up with your network in Leicester none of my txts are landing to recipients. I have sent four and none of them have landed.

@EE Andy W. I thank you for your reply. My cousin phoned EE complaints depot to be told it takes a month to get back to where she started, Payg. As written, and proof can be provided. this is a disabled single Pensioner who needs mobile phone for every day activity. Help please

@EE How do I get a letter of deadlock from EE ? Iam going to the Ombudsman. Fed up with the dreadful service.

@EE is there anyway I can turn off 5G on my plan? Whenever I go into a 5G area everything takes an age to load. No problems on network checker either.

@markycoghlan @EE They don’t care! I literally escalated this to the top. I have no 4G and signal at home for almost 2 weeks now! Honestly, Yakut to ombudsman they are trying to scam people

@paulmcbride4 @EE I was with EE since before they became EE. I am filing complaint with ombudsman and also if it’s not resolved I am taking the to court for financial loss I am facing.

@EE sort your network out in Brentwood, it’s ridiculous, this has been going on for 2 years now & there’s still no resolution, my contract is nearly £100 per month & I can’t even use my phone for the simplest of functions to make & receive calls. This is effecting my business 🤬

@lmoran89 @EE Contract runs out next month thank ****

@EE Nobody is replying to my request for help that I sent yesterday, can someone please help it's urgent. Thank you

@EE Sure, thanks. It's hard to identify the sender though as it comes from a name with no specified number. Is there a way for EE to block receipt of spam messages please? @gamstopuk1 can you help?

@EE Is EE down? No 4g or anything just now

@ChrisHughesy @EE They double charged me, a reoccurring issue and they are never available to contact.