EE Outage in Swadlincote, Derbyshire, England

@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

@EE Good evening. I am a blind customer who has for sometime now been struggling to have an email sent to renew my password. The audio version of the Capture graphic video is still not working, can somebody please sort this out? Thank you

@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

@EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

@EE just speaking with Keith asking for proof of purchase on my devices and gadgets. He asked why I needed these and insinuated that I’m trying to claim insurance fraud. Disgusted. Spoke to a manager who was just as rude.

@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!

@EE just had someone call me “out of the blue” on 01844 398609 claiming to be from EE telling me about “offers” as a valued customer, he then immediately asked for my full name “for security purposes” so I hung up, very suspicious.

@EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

Seriously impressed with the coverage on my new @EE contract, I even get signal in my black hole of a pub kitchen! 👍

@EE If you could provide a reasonable 4G service in LE19 first that would be great.

@MomBooch @EE Tx. Dreading it! So much to sort out! & This #EE rubbish doesn't help!

@Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.

@EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!

@samsunguk @ee - yet again poor service! Will I EVER see my free smartwatch or are they like #unicorn turds? #disappointed #customerservice

@SueH1608 @AngryBritain @EE Yup and rhats before tomorrow's budget. God help us.

Typical @VodafoneUK telling me I have an upgrade after 12 months promise and pay no upfront cost, then as I’m choosing I have to then pay a flexi fee! **** that! £500 to upgrade a year early! Absolute con! See you in another 12 months...or maybe I’ll join @EE with my nhs discount

@EE my broadband has been off for 4 hours now, constant flashing green light. I’ve tried disconnecting, restarting the box and ignoring the problem but it’s not fixing itself. Help!

@EE your customer service is appalling, you have a disrespect for long standing customers. If you believe its acceptable to treat customers in this way you deserve to loose business.

@EE It’s come back on but looking at changing provider soon as had many problems with @SkyUK

@EE Not happy after waiting 5 hours for a bt guy to come out and fit our new internet and they don't turn up! No apologies given just wanted to pass the blame on! Shame i thought ee was great but im not impressed why the service last night! Why should i wait in again?!

@MarcAllera @bt_uk @EE EE- We never slow you down... we just turn cold turkey and kill you ?

@EE This has had an impact on both work and social life. I'm told by 420. I have zero confidence that this will happen. I was very enthused by the EE customer service yesterday as they couldn't do enough for me. Today....less so. Guess you have my money and it doesn't matter now

@AngryBritain @EE @ThreeUK are doing it too. Signal drops out all the time, been a customer for as long as I can remember, recommended loads of people who now all have contracts! Not for much longer 😡