EE outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent EE outage reports came from the following cities: Derby, Ilkeston, Loughborough, Burton upon Trent, and Shepshed.

City	Problem Type	Report Time
Derby	Phone	2 hours ago
Ilkeston	Phone	2 days ago
Loughborough	Internet	9 days ago
Burton upon Trent	Internet	11 days ago
Loughborough	Internet	12 days ago
Ilkeston	Wi-fi	25 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Lord William Niven (@bigbrawbill) reported 10 seconds ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  Marc Knight (@MarcRipleylatic) reported 17 seconds ago from Ripley, England

  @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

• 
  Matthew O'Neill (@MatthewON) reported 37 seconds ago from Ashby-de-la-Zouch, England

  @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

• 
  Tas Smithers (@TasTyke) reported 5 minutes ago from Belper, England

  Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

• 
  Helen Bennett (@Helen_Bennett) reported 12 minutes ago from Burton upon Trent, England

  Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!

• 
  Rhys Adams (@rhysadams) reported 12 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Buzz (@gbusby) reported 16 minutes ago from Duffield, England

  @EE Can’t login in on either the mobile app or the webpage.

• 
  Lewis Rymer (@LewSci) reported 21 minutes ago from Wirksworth, England

  @EE no network again in my area.

• 
  Ken Godber (@GodberKen) reported 22 minutes ago from Annesley, England

  @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

• 
  Daniel Hollins (@lordhollins) reported 23 minutes ago from Hatton, England

  @EE If you could provide a reasonable 4G service in LE19 first that would be great.

• 
  Ben Curry (@ElecInn) reported 25 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  Tyl’Ari (@tyl_ari) reported 30 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  dave cox (@onslowcox) reported 32 minutes ago from Heanor and Loscoe, England

  @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

• 
  Gareth English (@garethenglish86) reported 34 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  Cast Fireplaces (@castfireplaces) reported 34 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported 37 minutes ago from Burton upon Trent, England

  Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

• 
  webby1862 (@dwebbost) reported 42 minutes ago from Loughborough, England

  @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

• 
  terry eleftheriou (@terry_terry) reported 45 minutes ago from Beeston, England

  .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

• 
  Lisa Bollington 💙 (@labollo) reported 52 minutes ago from Belper, England

  Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported 59 minutes ago from Beeston, England

  @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bobbylarge (@Simmerdownbaby) reported 6 minutes ago

  @EE I’ve just waited 11 minutes to speak to a customer advisor. Please call me I’m not waiting on a mobile

• 
  Daniel Wright (@DanielW69987575) reported 7 minutes ago

  @EE Your app is useless. It fails to log in every single time I enter my credentials. Everything is correct and it fails all the time. Combined with the poor signal I always have, I am disappointed I chose to move over.

• 
  Craig Taylor (@blown_ranger) reported 7 minutes ago

  @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

• 
  Basic with Life (@Joses_World) reported 13 minutes ago

  I’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?

• 
  Deborah Sacks (@deborahsacks) reported 13 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  David Robinson (@PonsAeliusKid) reported 21 minutes ago

  @EE I’ve called the technical team and they’ve said they can’t provide support. As the internet is down, we can’t turn the heating on in our home.

• 
  Ian Bennett (@bernifresh) reported 27 minutes ago

  @ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).

• 
  Oladapo Aina (@dapsycool_) reported 28 minutes ago

  @EE I travelled from Southampton to London for the Samsung x EE AI event on 5 April, 4pm. I had two valid tickets, but the store was closed and the event never happened. Time and money wasted. What’s the explanation and how will EE compensate attendees?

• 
  Stuart (@Stuart61838784) reported 28 minutes ago

  @EE your network is **** I will be leaving at the end of the contract after 15 years, your network is getting worse and yet you put your prices up

• 
  HP (@HDP1995) reported 29 minutes ago

  @PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat