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EE outages and service status in Derby, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Derby, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jul 6, 5:27 PM GMT+1.
  • 83% Internet (83%)
  • 17% Phone (17%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Derby, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Derby, England

The most recent EE outage reports came from the following cities: Ilkeston, Loughborough, and Derby.

CityProblem TypeReport Time
Ilkeston Internet 1 day ago
Ilkeston Internet 9 days ago
Loughborough Phone 11 days ago
Ilkeston Internet 13 days ago
Ilkeston Internet 15 days ago
Ilkeston Internet 15 days ago

Nearby cities with recent reports

Ilkeston

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • MatthewON
    Matthew O'Neill (@MatthewON) reported from Ashby-de-la-Zouch, England

    @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • Helen_Bennett
    Helen Bennett (@Helen_Bennett) reported from Burton upon Trent, England

    Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!

  • DataAnalystLee
    Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

  • therealianisnew
    ianisnew (@therealianisnew) reported from Derby, England

    @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

  • Sharon_dcfc
    Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • shellbell1234
    michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • onslowcox
    dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • castfireplaces
    Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • pyebibby
    Jamie Livingston (@pyebibby) reported from Burton upon Trent, England

    @EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

  • chrisholley12
    🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • gbusby
    Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • dwebbost
    webby1862 (@dwebbost) reported from Loughborough, England

    @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

  • lordhollins
    Daniel Hollins (@lordhollins) reported from Hatton, England

    @EE If you could provide a reasonable 4G service in LE19 first that would be great.

  • labollo
    Lisa Bollington 💙 (@labollo) reported from Belper, England

    Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

  • GodberKen
    Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • TasTyke
    Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • nigsnooker
    n (@nigsnooker) reported

    @neilrgreen @EE Same re signal for me i joined EE and the signal is the worst ive ever had

  • methusela80
    James Hunt (@methusela80) reported

    @EE why has my service been restricted for non payment of a bill that was paid days before due as normal. Payment taken from my bank but not updated on the app. Very very unimpressed

  • jf2e
    John Toohey (@jf2e) reported

    @England @EE @HKane England were in trouble against the DR Congo. Harry Kane did what you would hope your Captain would do. He stepped up 2 goals

  • chelshakespeare
    Chelsey (@chelshakespeare) reported

    @EE I just want to speak to a human - what’s with this new interactive service?! Just let me speak to someone 🫠

  • LNBCFC2
    Luke (@LNBCFC2) reported

    @TONYXIMOFF7 @England @EE It’s 23 degrees ? And really I never knew it was 3000 metres above sea level

  • BakeronBusiness
    Richard Baker (@BakeronBusiness) reported

    @EE Today’s the day when I’m being switched over to you from Plusnet. My internet service has indeed been switched off by Plusnet…but I’ve had no email from you about when and how to connect my new hub. Can you help?

  • ibrar_dev
    iBRAR (@ibrar_dev) reported

    @EE The odd thing is that email does not provide a complaint reference number so who knows if it ever got logged or now ignored.

  • Galaxy42_
    Stuart Smith (@Galaxy42_) reported

    If any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/reciving phone calls & those companies (like @EE) prey on those people.

  • heifer666
    Matilda👩‍🌾 (@heifer666) reported

    @EE what is going on with with you signal atm. My mums landline never works since you swapped it over to wifi and my mobile is always not available. This is not good enough! #ee #wificalling #crapsignal

  • sarkeycockney
    THE SARKY COCKNEY (@sarkeycockney) reported

    @Lewciie @EE And the attitude of "oh well, if you don't like it leave and pay us a leaving fee" is disgusting. Definitely no "customer first" policy with this lot.