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EE Outage Report in Ilkeston, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ilkeston, Derbyshire, England 04/22/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent EE outage reports came from the following cities: Nottingham, Derby, Matlock, Ripley, Alfreton, Mansfield and Kirkby in Ashfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Phone
United KingdomNottingham Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomMatlock TV
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • tasminknightx tasmin x (@tasminknightx) reported from Cotgrave, England

    @EE I've had no phone signal all day and others in my area have said the same. can you advise?

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • AmarDaMan Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • LomaxHyde Ruthie Hyde (@LomaxHyde) reported from Radcliffe on Trent, England

    @EE I've been trying to get in touch for 3 days about phone problem...I reported it a few days ago and the fix hasn't worked. Completely understand your priorities but the help on your website doesn't answer my problem ...and I cant find any other way to contact you. Please help

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • robertholland_ Rob Holland ⚽️ ☮️ (@robertholland_) reported from West Bridgford, England

    @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tommo_bfc Tom (@tommo_bfc) reported

    @woodylad83 @EE Yeah PS+ bundle, been waiting patiently up until now even though it's been handled very badly by EE, just hope they pull their finger out this week and then will never order from them again. Be better off waiting for stock elsewhere.

  • adam_staniforth Adam Staniforth (@adam_staniforth) reported

    @EE Hi, I was just wondering about phone insurance. I never included any when I upgraded, but wish I had. What are my options please?

  • Ollymcw Cat in the Hat (@Ollymcw) reported

    @EE we've tried topping up my mum's payg phone online (not working), via text from her phone (not working) and then by calling 150 from her phone (not working). Any suggestions?

  • RyanDrinkwater2 RyanDrinkwater (@RyanDrinkwater2) reported

    @EE I got a phone call today to discuss my BT Sport from your level 2 technical support but I told them I was busy at work and phone after 4 which was agreed but still no call back?!

  • Shepherd_girl68 Sharon Johnstone (@Shepherd_girl68) reported

    @EE I’ve been locked out of my account - app and website - fir almost a week. I’ve deleted app, changed my password multiple times but I still can’t get in. Help!

  • MarkKnapman Mark Knapman (@MarkKnapman) reported

    Hi @EE. Bit confused help needed. Got text yesterday saying I can upgrade now. Went Online & saw ok(ish) iPhone 12 mini deal £40.50 fee free but by evening it had gone & wanted to charge an early exit fee & higher monthly. Rang for clarity and told same.

  • greensyncro Andi (@greensyncro) reported

    @EE I'll take the lack of response as a "No" then, shall I? Very poor customer service

  • tommo_bfc Tom (@tommo_bfc) reported

    @woodylad83 @EE That requires too much common sense mate. I don't think any of us would have had a problem with that at all. Apparently, they're not sure if the code comes in the box and that is part of the hold up because they're not allowed to open the stock and check.

  • workyrplan Olly Shapley (@workyrplan) reported

    hillariously bad customer service from @EE web chat today, not sure if I was talking with a human or an algorithm with issues

  • marcuselliott Marcus Elliott 🇪🇺 (@marcuselliott) reported

    Oh my goodness, @EE is really, really awful. They are proud of their "excellent customer service" by not providing any customer service at all.