EE

EE Outage Report in Ilkeston, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Ilkeston come from postal codes DE7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ilkeston, Derbyshire, England 10/31/2025 10:30

October 31: Problems at EE

EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent EE outage reports came from the following cities: Heanor, Derby, Ilkeston and Nottingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHeanor Internet
United KingdomDerby Wi-fi
United KingdomDerby Total Blackout
United KingdomIlkeston Internet
United KingdomNottingham Phone
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • gbusby Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • Chlooee_w Chloe Warren 👩‍🔬👩‍🔬👩‍🔬 (@Chlooee_w) reported from Lambley, England

    Appalling service from @EE yet again. Paid for delivery for 2 phones today, 1 arrived, 1 didn't because someone 'forgot to complete the order'. Absolutely unacceptable, and now one of us doesn't have a working phone for a week. DO NOT USE THIS COMPANY.

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • tasminknightx tasmin x (@tasminknightx) reported from Cotgrave, England

    @EE I've had no phone signal all day and others in my area have said the same. can you advise?

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • fullpeltuk Rob Holland ⚽️🏐 (@fullpeltuk) reported from West Bridgford, England

    @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • LomaxHyde Ruthie Hyde (@LomaxHyde) reported from Radcliffe on Trent, England

    @EE I've been trying to get in touch for 3 days about phone problem...I reported it a few days ago and the fix hasn't worked. Completely understand your priorities but the help on your website doesn't answer my problem ...and I cant find any other way to contact you. Please help

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • dawn_dobb Dawn Dobb (@dawn_dobb) reported from Sutton in Ashfield, England

    @EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • english_dw Miss W (@english_dw) reported

    @EE I’ve now driven half an hour to get to an EE store, so cheers for ignoring me and being no help at all 👍

  • jip1972 john payton (@jip1972) reported

    @EE is there problems with home broadband in the Ch7 area?

  • SattieKaur Sattie Kaur (@SattieKaur) reported

    @EE No I haven’t been able to get through again and have spent another 30 mins holding 😡 I would appreciate any support you can give

  • blue_nige BlueNige (@blue_nige) reported

    @EE I can't makes calls from Spain even though I have a signal can't you help its urgent

  • matelotfionn Chops on (@matelotfionn) reported

    Still waiting on signal here, @EE

  • kiko381 Chris Powell (@kiko381) reported

    @lauriekynaston @EE The DWP are just as bad... 3 days trying to speak to someone

  • Carlier_J87 Paul Carlier (@Carlier_J87) reported

    @EE continue to expose an elderly person to risk of death by preventing the primary carers access to their network, entirely on 'credit risk' grounds, (maximum risk £150), despite carers offering to pay the full amount (£2,400) of 24 month contract up front. @Ofcom

  • bincheat Addi Taylor (@bincheat) reported

    @maishkh @EE honestly when i was with vodafone i never had issues like this. my iphone 13 pro max was supposed to come on the 24th and I called EE and they said they have no idea how long it will take for it to be in stock again

  • pa202011 pa2020 (@pa202011) reported

    @virginmedia Numerous complaints about PL9 service, but as there are no other providers yet, kind of locked in. But soon moving to 5g broadband instead with @EE

  • mooncat1973 Mooncat (@mooncat1973) reported

    @EE Morning EE how are you all this morning. Are you having any issues in the Huddersfield area, we have no signal?