EE Outage Report in Ilkeston, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ilkeston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at EE
EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent EE outage reports came from the following cities: Nottingham, Alfreton, Derby, Ripley, Sutton in Ashfield, Mansfield and Matlock.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England
@Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.
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Dawn Dobb (@dawn_dobb) reported from Sutton in Ashfield, England
@EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint
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Ruthie Hyde (@LomaxHyde) reported from Radcliffe on Trent, England
@EE I've been trying to get in touch for 3 days about phone problem...I reported it a few days ago and the fix hasn't worked. Completely understand your priorities but the help on your website doesn't answer my problem ...and I cant find any other way to contact you. Please help
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Richard Fox (@richardfox92) reported from South Normanton, England
@EE why can't I login to community or web site or My EE app
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tasmin x (@tasminknightx) reported from Cotgrave, England
@EE I've had no phone signal all day and others in my area have said the same. can you advise?
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Marc Knight (@MarcRipleylatic) reported from Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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terry eleftheriou (@terry_terry) reported from Beeston, England
.@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently
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Rhys Adams (@rhysadams) reported from Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Cast Fireplaces (@castfireplaces) reported from Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Chloe Warren 👩🔬👩🔬👩🔬 (@Chlooee_w) reported from Lambley, England
Appalling service from @EE yet again. Paid for delivery for 2 phones today, 1 arrived, 1 didn't because someone 'forgot to complete the order'. Absolutely unacceptable, and now one of us doesn't have a working phone for a week. DO NOT USE THIS COMPANY.
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Lewis Rymer (@LewSci) reported from Wirksworth, England
@EE no network again in my area.
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Tas Smithers (@TasTyke) reported from Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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dave cox (@onslowcox) reported from Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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terry eleftheriou (@terry_terry) reported from Beeston, England
@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄
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Sharon Croucher (@Sharon_dcfc) reported from Heage, England
@EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please
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Buzz (@gbusby) reported from Duffield, England
@EE Can’t login in on either the mobile app or the webpage.
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michelle may (@shellbell1234) reported from Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Brown (@projectzip) reported
@gpfradgley @EE Had the same when it was Orange terrible customer service, so they lost a 10 year client! Never been back since.
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Reflection Eternal (@Headtoucha) reported
@EE I was on the phone for over an hour while trying to speak to a rep yesterday, but still couldn’t get through. And I’m having the same issue today. You can’t use covid as an excuse, neither do I expect you to be short staffed, considering you claim to be the biggest network.
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Liam Chinery (@LChinery7) reported
@ScottMcShagger @EE This might possibly be your worst ever tweet.
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Dan Rose (@DanRose58026272) reported
@EE Apart from the crazy price This phone is terrible Full of bugs and the screen is wack Stay away people
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Mark Alex (@Jimmy_Jostle) reported
@EE EE, the phone network to guaranteed to go down on you more than your partner does. It's getting s joke now how many times a week the service dies.
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courtney. (@courtandokey) reported
My signal has been TRASH this week. @EE sort it out
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Gemma (@ToffeePie) reported
Is @EE down can’t use my phone unless connected to wifi 😭.
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Colin Fletcher Blah Blah Blah (@ColinFl80111099) reported
Hey @EE do you think someone in your customer services could pick up the phone?
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Jordanne 🇺🇦 (@JordanneR_93) reported
@EE I don't use this phone but it was my late mother's and is locked to your network. I keep it as a backup and put a PAYG SIM in it. I've not used in for a while and I turn it on and see I have a voicemail? I try to check but I have to top up £5 to check my own voicemail?
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Lee M (@nufcfootbalclub) reported
@EE when is this outage going to be resolved ? I’ve missed a full days work today as I need the GPS on my phone. I’m guessing you will be compensating customers like my self ? #EE