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EE Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ilkeston, Derbyshire, England 12/31/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent EE outage reports came from the following cities: Alfreton, Nottingham, Heanor, Derby, Ilkeston and Spondon.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlfreton Internet
United KingdomNottingham Phone
United KingdomHeanor Phone
United KingdomNottingham Phone
United KingdomDerby Internet
United KingdomIlkeston Internet

Community Discussion

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EE Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • AmarDaMan Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • richradford79 Richard Radford (@richradford79) reported from Sutton in Ashfield, England

    @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • tasminknightx tasmin x (@tasminknightx) reported from Cotgrave, England

    @EE I've had no phone signal all day and others in my area have said the same. can you advise?

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • robertholland_ Rob Holland ⚽️ ☮️ (@robertholland_) reported from West Bridgford, England

    @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • LomaxHyde Ruthie Hyde (@LomaxHyde) reported from Radcliffe on Trent, England

    @EE I've been trying to get in touch for 3 days about phone problem...I reported it a few days ago and the fix hasn't worked. Completely understand your priorities but the help on your website doesn't answer my problem ...and I cant find any other way to contact you. Please help

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • labollo Lisa Bollington 💙 (@labollo) reported from Belper, England

    Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Hawbawheed 🏴󠁧󠁢󠁳󠁣󠁴󠁿BoabDee🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hawbawheed) reported

    @EE I would if I could get a decent signal. It's 2022 you can send men to the moon but you can't get 3 bars signal in the FK2

  • WasiqUK Wasiq Wasiq (@WasiqUK) reported

    Hi @EE I've changed mobile network from Virgin to EE. I've provided my PAC code and swapped Sims over. I've restarted my phone as well. However, my number has not swapped over. Please help.

  • abrookesuk Adrian Brookes (@abrookesuk) reported

    Gotta say that in the last 6 months my @EE data service has declined massively. Two bars of 4G on an iPhone doesn’t give you any throughout. Please don’t send me another text telling me how your improving my service - your not!

  • MiZz_Virtuous Eliza Thornberry (@MiZz_Virtuous) reported

    @EE why am I receiving a text to say my price plan which includes roaming will now be charged. That doesn’t make sense when it is inclusive in my plan. Who can fix this?

  • tina0402x Tina 🐾🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🎃👻 (@tina0402x) reported

    @EE They are absolute ******* ****. Decided to go sim only and as a loyal customer we agreed £6pm for 5GB of data, by 2 CS advisors .. just looked at my account and the bastards gave me 1GB of data charging me ******* £20pm 😡😡😡

  • Tanya_runs Tanya (@Tanya_runs) reported

    @petit_reveur @EE Customer service has vanished, companies really don’t seem to care at all any more.

  • William__1980 William Black (@William__1980) reported from Falkirk, Scotland

    @EE Waiting on technical support to get back to me about what to do with my phone, still won’t power on.

  • hjkenza Kenza (@hjkenza) reported

    . @EE Impossible to get in touch with customer service, been trying for a month and no luck. Chat option not available online. Calling from abroad so costing me quite a lot, are you guys even here anymore 🥲

  • Kaaayliii_xo Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported

    @EE I’ve been waiting over a day for a response. I’m sick of waiting days for a reply. I have anxiety and waiting makes me more anxious. Your service is diabolical.

  • petit_reveur petit_reveur 💙 (@petit_reveur) reported

    Should a logged call with @EE at 8am that is clearly a device issue which is under 12 months old take 12 hours and 5 advisors to resolve ?