EE Outage Report in Ilkeston, Derbyshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (28%)
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Total Blackout (17%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent EE outage reports came from the following cities: Nottingham, Derby, Matlock, Ripley, Alfreton, Mansfield and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Nottingham |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Internet | |
| Matlock |
TV | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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tasmin x
(@tasminknightx) reported
from
Cotgrave, England
@EE I've had no phone signal all day and others in my area have said the same. can you advise?
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
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Ben Curry
(@ElecInn) reported
from
Chellaston, England
@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
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Amari✗✗✗
(@AmarDaMan) reported
from
West Bridgford, England
@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
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Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Ruthie Hyde
(@LomaxHyde) reported
from
Radcliffe on Trent, England
@EE I've been trying to get in touch for 3 days about phone problem...I reported it a few days ago and the fix hasn't worked. Completely understand your priorities but the help on your website doesn't answer my problem ...and I cant find any other way to contact you. Please help
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Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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🏴chris holley🏴
(@chrisholley12) reported
from
Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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Rob Holland ⚽️ ☮️
(@robertholland_) reported
from
West Bridgford, England
@sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@tommo_bfc) reported
@woodylad83 @EE Yeah PS+ bundle, been waiting patiently up until now even though it's been handled very badly by EE, just hope they pull their finger out this week and then will never order from them again. Be better off waiting for stock elsewhere.
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Adam Staniforth
(@adam_staniforth) reported
@EE Hi, I was just wondering about phone insurance. I never included any when I upgraded, but wish I had. What are my options please?
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Cat in the Hat
(@Ollymcw) reported
@EE we've tried topping up my mum's payg phone online (not working), via text from her phone (not working) and then by calling 150 from her phone (not working). Any suggestions?
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RyanDrinkwater
(@RyanDrinkwater2) reported
@EE I got a phone call today to discuss my BT Sport from your level 2 technical support but I told them I was busy at work and phone after 4 which was agreed but still no call back?!
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Sharon Johnstone
(@Shepherd_girl68) reported
@EE I’ve been locked out of my account - app and website - fir almost a week. I’ve deleted app, changed my password multiple times but I still can’t get in. Help!
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Mark Knapman
(@MarkKnapman) reported
Hi @EE. Bit confused help needed. Got text yesterday saying I can upgrade now. Went Online & saw ok(ish) iPhone 12 mini deal £40.50 fee free but by evening it had gone & wanted to charge an early exit fee & higher monthly. Rang for clarity and told same.
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Andi
(@greensyncro) reported
@EE I'll take the lack of response as a "No" then, shall I? Very poor customer service
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Tom
(@tommo_bfc) reported
@woodylad83 @EE That requires too much common sense mate. I don't think any of us would have had a problem with that at all. Apparently, they're not sure if the code comes in the box and that is part of the hold up because they're not allowed to open the stock and check.
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Olly Shapley
(@workyrplan) reported
hillariously bad customer service from @EE web chat today, not sure if I was talking with a human or an algorithm with issues
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Marcus Elliott 🇪🇺
(@marcuselliott) reported
Oh my goodness, @EE is really, really awful. They are proud of their "excellent customer service" by not providing any customer service at all.