EE

EE Outage Report in Ilkeston, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Ilkeston come from postal codes DE7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ilkeston, Derbyshire, England 01/20/2026 17:20

January 20: Problems at EE

EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent EE outage reports came from the following cities: Nottingham, New Basford, Ilkeston, Heanor, Alfreton and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomHeanor Internet
United KingdomAlfreton Internet
United KingdomNottingham Phone
United KingdomHeanor Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • LomaxHyde Ruthie Hyde (@LomaxHyde) reported from Radcliffe on Trent, England

    @EE I've been trying to get in touch for 3 days about phone problem...I reported it a few days ago and the fix hasn't worked. Completely understand your priorities but the help on your website doesn't answer my problem ...and I cant find any other way to contact you. Please help

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • tasminknightx tasmin x (@tasminknightx) reported from Cotgrave, England

    @EE I've had no phone signal all day and others in my area have said the same. can you advise?

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • gbusby Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • Chlooee_w Chloe Warren 👩‍🔬👩‍🔬👩‍🔬 (@Chlooee_w) reported from Lambley, England

    Appalling service from @EE yet again. Paid for delivery for 2 phones today, 1 arrived, 1 didn't because someone 'forgot to complete the order'. Absolutely unacceptable, and now one of us doesn't have a working phone for a week. DO NOT USE THIS COMPANY.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MustardSeedUK Brian Johnson (@MustardSeedUK) reported

    @WilliamNB I have had exactly the same issue with @ee - no CAPTCHA. Reported it to them months ago. They don’t seem to be bothered.

  • _DMorris_96 Moggsy (@_DMorris_96) reported

    @EE why is your coverage so terrible, I spend half my day trying to get a decent signal on my phone with EE.

  • TwitchVanDam TomVanDam (@TwitchVanDam) reported

    @EE could you respond to this please, this is quite serious, I don’t want to be susceptible to you kicking me off and changing my network names on a whim

  • kier_clements kier clements (@kier_clements) reported

    @EE How do I speak to someone about my broadband not working?

  • ashcockburn86 ashleigh cockburn (@ashcockburn86) reported

    @EE when will the network be up and running in sr8 area?

  • Eccie69 Richard Eccleston (@Eccie69) reported

    @Elyshia_Shisha @EE No issues with mine

  • Mamabex01 Mamabex (@Mamabex01) reported

    @EE I’ve requested three password reaet emails and not received any of them. Can you help please?

  • Argylenath Argylenath (@Argylenath) reported

    @EE I am not able to view my plan on line. Of the 3 numbers on my account, 2 I can access, the 3rd cannot. I get an error saying that 'Something Went Wrong' when I select my number from the drop down. Any ideas?

  • educbscott Ben (@educbscott) reported

    @EE are you able to help me with the tracking of an order that I placed on Sunday and was expecting within 1 day, please?

  • WardDEC David Ward (@WardDEC) reported

    Both Aberchirder & Huntly were without water (electric pumps?) for long periods. Here O2 mobile mast down, but my @EE is OK. Elsewhere other mobile masts down. Many are without broadband. I'm comparatively lucky, although may have to throw out much of the freeze contents.