EE Outage Report in South Normanton, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in South Normanton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in South Normanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at EE
EE is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near South Normanton, Derbyshire, England
The most recent EE outage reports came from the following cities: Ilkeston, Heanor, Alfreton, Nottingham and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Heanor |
Internet | |
| Alfreton |
Internet | |
| Nottingham |
Phone | |
| Heanor |
Phone | |
| Nottingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near South Normanton, England
Latest outage, problems and issue reports in South Normanton and nearby locations:
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Amari✗✗✗
(@AmarDaMan) reported
from
West Bridgford, England
@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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SuzieQ
(@Sbb2mothership) reported
@EE Unfortunately I fall outside of this due to my renewal date despite being a loyal customer for numerous years.
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D
(@Zaunresident) reported
LOVE that @EE called, because I've been a loyal customer for 12 years I can purchase additonal items to add to my monthly bill. What happened to rewarding actual loyalty? 'Here we're going to take £5 off your next bill for the thanks'... idk, it was just a sale op not a thanks.
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BX #Rejoin
(@benoitx) reported
@EE Using Latest MacOS, I tried Chrome, Firefox and Safari. All have the same issue, one cannot select a country to see the prices. The whole “add-on” for calls abroad is a bit of a messy experience frankly. Still can’t figure out how much are the plans & how much the calls would be
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dan
(@outF0XED) reported
@EE hi there, I recently changed from o2 to EE on my mobile and kept my original number. But I never received a new SIM card? O2 said my sim won’t work as of tomorrow so will my phone still work?
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Kerri Gipp
(@kerri_gipp) reported
@EE can you please help me find out how I can get confirmation you’ve received my old device in order for the discount on my plan? Sent it over a week ago and heard nothing?
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bee
(@bee67533331) reported
@EE hi, I am currently trying to upgrade my contract but when I click forward from the delivery page I am just getting a spinning wheel. Any advice? Have tried other browsers/connections and am not having an issue with any other sites.
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DamoclesBC2015
(@damoclesbc2015) reported
@EE @Vezzer83 '...at no extra cost.... by adding a roam abroad pass'... wtf? Is the roam abroad pass free? If not, ITS A CHARGE!!!!.
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T2
(@AkshayD80292892) reported
@EE Hello! I wish to cancel my EE pack. There is no option to cancel ,only option is that of STOP it from next month. Can you please help!
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(@_k523) reported
@EE hi EE I want to purchase your 4GEE WiFi Mini 2020 (1mo unlimited). 2 questions: 1. Does it include a SIM in the pack and I just activate it? 2. Why can’t I checkout - requiring the PAC/STAC? I am not trying to move my phone network provider to EE, just need a mobile WiFi
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Katie Stephen
(@_KatieStephen) reported
Massive thanks to Martin @EE (Greenock) for helping me settle on a new phone contract. He completely turned around the poor follow-up service I’d received, and had me laughing and discussing handset colours in minutes. What a gem!