EE Outage Report in Heanor and Loscoe, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent EE outage reports came from the following cities: Nottingham, Mansfield, New Basford, Ilkeston, Heanor, Alfreton and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Nottingham |
Phone | |
| Mansfield |
Phone | |
| Mansfield |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Sarah Bister 🦁🚴🍃💚🍃
(@sarahbister) reported
from
Glapwell, England
Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Amari✗✗✗
(@AmarDaMan) reported
from
West Bridgford, England
@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
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Philip Mitchell
(@Phil_Mitchell70) reported
from
Mansfield Woodhouse, England
@EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Richard Radford
(@richradford79) reported
from
Mansfield Woodhouse, England
@EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18
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Hoolibar 🏴
(@Hoofinbitofkit) reported
from
New Basford, England
@EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp
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Lisa Bollington 💙
(@labollo) reported
from
Belper, England
Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?
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NIGEL M 💛🖤
(@YorkKnightsFan) reported
from
Derbyshire, England
@EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks
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Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦
(@DataAnalystLee) reported
from
Hilton, England
@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
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David Craven
(@davidjcraven) reported
from
Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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Ben Curry
(@ElecInn) reported
from
Chellaston, England
@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
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Richard Radford
(@richradford79) reported
from
Sutton in Ashfield, England
@EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.
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Louise Chapman
(@loupnefc) reported
from
Mansfield Woodhouse, England
My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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Mark HAWTHORNE
(@jimmybumpkin) reported
from
Derbyshire, England
@EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...
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PHIDIZZ🏄🏿♂️
(@Phidizz) reported
from
New Basford, England
@EE worse customer service and internet providers LOL
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Rob Holland ⚽️ ☮️
(@robertholland_) reported
from
West Bridgford, England
@sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fabiana ♛
(@fabianahabib) reported
@EE hi there, our two phones which are meant to have roaming included are not working abroad. Is there any chance you can get them working ?! We need roaming! Eek!
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Francesca Fajardo
(@frankie2001mia) reported
@EE you need to fix your data. ASAP. Was charged £30 for a weeks data 45GB. After 3 hours it’s all gone. How DARE YA TAKE MY MAMMAS MONEEEEH £60 (two of us) wasted. No data. #EE
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@Manselli67
(@manselli67) reported
@EE I got a text from yourselves saying there may be Network issues for 1 day on the 18th June. I still can’t text, call or browse. Can you advise when this will be fixed?
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David Baxendale
(@flight737) reported
@ee so I have a mobile bb router only on contract 2 months, now is faulty, changed its SSID to Quanta itself and now can't access Internet. Now your repair centre want to charge me to repair it as outside of warranty! Wtf?
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Mike Chorley 💙
(@chorley_mike) reported
@EE we are not able to make / receive calls or texts. Saying Emergency calls only. Is there a problem here. Will there be a reduction in our bill?
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Charles Blaxill
(@CharlieBlaxill) reported
It's OK @EE giving away free @NetflixUK with an upgrade but it's a really bad headache when things go wrong as Netflix are saying contact EE and EE are saying contact Netflix and I can't watch anything . Utter madness and lazy customer service.
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Aliyah Saifuddin 💙
(@Aliyah2797) reported
@EE hi, I'm supposed to have six months subscription to Apple Music with my contract but am having trouble activating it. Would it be possible for you to please investigate? Thank you
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Jack
(@MrJackkb) reported
@EE I have completed a form about returning my device, but not heard anything. Can someone help me with this please, as I am worrying that I will run out of time.
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Ms Obeng 🏴🇬🇭❤️
(@ZJObeng02) reported
@EE for months I have been trying to return my phone that has never worked. I’ve been told multiple times I would get a call back and shock, still no communication from you. Please can you let me know your complaints procedure. I need this phone to work.
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dawn lake
(@dawnlake08) reported
@EE sort yourselves out twice ive had someone answer the phone and put it down on me I need to speak to someone ASAP I have an issue with my phone and need to speak to someone its not very professional at all your company sucks both for phone service and broadband