EE outages and service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Nottingham, Derby, Matlock, and Ilkeston.

City	Problem Type	Report Time
Nottingham	Internet	10 hours ago
Nottingham	Wi-fi	5 days ago
Nottingham	Phone	6 days ago
Nottingham	Total Blackout	11 days ago
Nottingham	Internet	16 days ago
Derby	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  Samm 💙 (@_S8MM1_) reported 4 minutes ago from Derbyshire, England

  @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

• 
  Rob Holland ⚽️🏐 (@fullpeltuk) reported 7 minutes ago from West Bridgford, England

  @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

• 
  Rob Holland ⚽️ ☮️ (@robertholland_) reported 11 minutes ago from West Bridgford, England

  @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

• 
  Lynn Clayton (@LynnC0924) reported 16 minutes ago from Pleasley, England

  @EE Did that yesterday they can’t help 🤯

• 
  Tas Smithers (@TasTyke) reported 24 minutes ago from Belper, England

  Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

• 
  ianisnew (@therealianisnew) reported 29 minutes ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

• 
  Ishaq (@ishaqmadan) reported 34 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  Richard Radford (@richradford79) reported 37 minutes ago from Mansfield Woodhouse, England

  @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

• 
  Tyl’Ari (@tyl_ari) reported 41 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  David Craven (@davidjcraven) reported 41 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  NIGEL M 💛🖤 (@YorkKnightsFan) reported 43 minutes ago from Derbyshire, England

  @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

• 
  Cast Fireplaces (@castfireplaces) reported 46 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  Rhys Adams (@rhysadams) reported 47 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Lewis Rymer (@LewSci) reported 49 minutes ago from Wirksworth, England

  @EE no network again in my area.

• 
  andrew anthoney 🍋 (@andytoon30) reported 49 minutes ago from Mansfield Woodhouse, England

  @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

• 
  Hoolibar 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hoofinbitofkit) reported 51 minutes ago from New Basford, England

  @EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp

• 
  Adam Fisher (@AdamFisher02) reported 51 minutes ago from Derbyshire, England

  Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

• 
  Lord William Niven (@bigbrawbill) reported 54 minutes ago from Ilkeston, England

  @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

• 
  Amari✗✗✗ (@AmarDaMan) reported 57 minutes ago from West Bridgford, England

  @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

• 
  Louise Chapman (@loupnefc) reported 59 minutes ago from Mansfield Woodhouse, England

  My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  micka9990 (@Michael66108716) reported 4 minutes ago

  @EE can I get some help with logging into my account please ? I’ve raised a complaint because this has been going on for a long while now , there is no online chat without logging in ( which I can’t do) and call backs don’t seem to happen , thanks

• 
  BASKY (@basky48) reported 5 minutes ago

  @EE don’t but EE they won’t sort you out things.Poor network worst service.I been calling them but nothing have changed

• 
  beth (@loisgriff_) reported 6 minutes ago

  @jonesaw @EE I just called. We the masses are broke in my area, so they are going to get fixed. So, could be without service for a few days or hours.

• 
  🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported 6 minutes ago

  @EE Hello I tried it in the Mifi I bought which is tied to a particular network it don’t work I put it in my iPhone it works that will do because I don’t have any broadband fibre optic ATM and am using my iPhone to connect to the internet as my Sky sim lost connectivity.

• 
  businessdragonseye (@mentorthedragon) reported 6 minutes ago

  @LeilaniDowding @EE That ship has sailed. The old analogue phone network is being switched off in January. Either you have a mobile as backup or you buy a battery backup. (Uninterruptable Power Supply UPS). BT/EE or whatever their name is this week will supply them for vulnerable people.

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 7 minutes ago

  @LeilaniDowding @EE Copper lines are being fazed out, they just won’t exist anymore. All communication will be over the internet, if the WiFi goes down or the there is a power outage then you just won’t be able to contact anyone. Scary.

• 
  BASKY (@basky48) reported 12 minutes ago

  @EE is NOT the best network in the UK. Don’t believe the adverts! 👎 Worst network I’ve ever used — unreliable signal, poor data and absolutely terrible customer service. Save your money and choose another network. #EE #EEUK #London

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 13 minutes ago

  @Wozza777 @LeilaniDowding @EE A lot of elderly people don’t have a mobile, some people live in areas where there is no mobile signal.

• 
  Caecilius (@shardcreek) reported 16 minutes ago

  Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  micka9990 (@Michael66108716) reported 20 minutes ago

  @EE I’ve you any idea how much it would be cancel today?