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EE Outage Report in Heanor and Loscoe, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor and Loscoe, Derbyshire, England 01/05/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent EE outage reports came from the following cities: Ilkeston, Heanor, Alfreton, Nottingham, Derby and Spondon.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomHeanor Internet
United KingdomAlfreton Internet
United KingdomNottingham Phone
United KingdomHeanor Phone
United KingdomNottingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • gbusby Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • PeteGerrard Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Durham62681429 Durham (@Durham62681429) reported

    @firstboatbird @EE I was facing same issues but I contact @nathancyberspy for help ...try him for yours

  • webbybloke Neil Webb (@webbybloke) reported

    @EE Hello Sarah. My comment was based on being a customer of Plusnet, who use your network. I spent years on and off telling EE the signal in Hoylake is unusable, but told system tells you all is OK. Just need someone to go to Hoylake and drive down north parade. No signal.

  • sarloe1306 it's my name not yours (@sarloe1306) reported

    @EE are you joining other ISP next week on offering lower tariffs for customers on benefits and low incomes? Dwp are involved in this nationwide support is EE???

  • Nickpurn300 Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported

    @EE @BeanoOfficial HI EE. WOULD IT BE CLASSED AS GOOD CUSTOMER SERVICE TO IGNORE A QUESTION FROM A PAYING CUSTOMER, OR IS IT A CASE OF IGNORE AND HOPE THEY'LL GO AWAY.

  • Hotwheels_1978 Lee (@Hotwheels_1978) reported

    @EE hi if I get a payg sim and load it with £10 does the credit have an expiry date? And just checking I can get 5g and use internet and txt messages? Only ask as I don’t get signal at the football while others on EE seem to get signal and need it just in case..

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @AshScrivens @EE @O2 No go read trust pilot reviews! Neteigk is bad, customer service is horrendous

  • choirgirl293 Choirgirl Louise 🇪🇺🇬🇧 (@choirgirl293) reported

    @EE No, because you have taken so long to answer that your engineers have now rectified whatever the problem was in my postcode. This doesn't negate the fact that I was without the service I pay for for several days. How will my refund be applied to this month's bill? I am contract.

  • secure87 shaun (@secure87) reported

    @EE as a long term customer I am left frustrated to know you guys can sit in your office and make a sumptions which cause more distress. A victim of a crime where the @metpoliceuk is involved yet @EE you have place me in debt base on a LIE telling me ITS MY SIGNATURE!

  • henrechsiriol henrechsiriol (@henrechsiriol) reported

    @EE how long are you going to take to restore service in Swansea SA1 4? 5G is gone, data is unusuable on 4G and calls breaking up since Sunday.

  • Rob_Dawson93 Roberto Dawson (@Rob_Dawson93) reported

    @EE Thanks Helen. I'm just sick of EE and others telling your paying customers how busy you are. I know you can't agree or comment but for a company making huge profits I think it's a disgrace your customer service is never staffed sufficiently and the excuse of "soz, we're busy"