EE Outage Report in Heanor and Loscoe, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 05: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent EE outage reports came from the following cities: Ilkeston, Heanor, Alfreton, Nottingham, Derby and Spondon.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Heanor |
Internet | |
| Alfreton |
Internet | |
| Nottingham |
Phone | |
| Heanor |
Phone | |
| Nottingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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David Craven
(@davidjcraven) reported
from
Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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Amari✗✗✗
(@AmarDaMan) reported
from
West Bridgford, England
@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
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Ben Curry
(@ElecInn) reported
from
Chellaston, England
@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦
(@DataAnalystLee) reported
from
Hilton, England
@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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🏴chris holley🏴
(@chrisholley12) reported
from
Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Forster
(@seraphinewhist) reported
@EE Can someone help me out I already have people looking into my Nintendo switch but I have been charged twice this month for my phone once at the start of the month 3rd and today! £70 in one month why?
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SynK R
(@SynK_R) reported
@EE Can you suggest a genuine more reliable network? Because seriously! yours is far from it. Can you suggest a network that Don't go out of service as much. Can you suggest an non ignorant network? If you can help me in that way, I would appreciate it.
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ScottyB
(@ScottyB95950902) reported
@EE I tweeted you asking for help yesterday and no one replied
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Mavra Papadatos
(@mavz01) reported
@EE I can’t log in to my account to upgrade my phone, please can you support? Thanks xx
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Tom Mills
(@bishybarnabeldn) reported
@EE called with regards to not being able to pay my bill this month due to lost earnings, trying to be proactive to@only be told you can only help when I’ve missed two payments! This just doesn’t sound good @FSCS
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Alex
(@alexoliver101) reported
@EE Been trying to access my account for several days now. Both app and website show errors constantly. Its shocking how a tech and comms company can have such terrible programming
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Michael Renton
(@md_ren) reported
@EE Hey @EE guess what? I still don’t have the @bt_uk broadband you sold me! It’s been a week since my activation date and three weeks since you talked me in to changing! And they aren’t calling me back even though I’ve raised a complaint!
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Noor Khan
(@nkhan1978) reported
@EE Why are you charging for unlocking service? I have never been charged before. Why do you give us network locked phone when we need to unlock it.I pay huge bill and still getting ripped off for unlocking my iPhone.
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Pumpkin_Eater_93
(@Gearzyy) reported
@EE my broadband is almost non existent upstairs bit when I first got it it was fine, is there an issue?
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Chris
(@HWick_Chris) reported
@ghost_wales @EE Roaming charges were always a rip off. Data travelling over the same network irrespective of the country you were standing in. Of course, with WiFi being free in so many places now people use WhatsApp, FaceTime and so on for video calls. Voice calls over mobiles is old hat.