EE outages and service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Nottingham, Derby, Matlock, and Ilkeston.

City	Problem Type	Report Time
Nottingham	Total Blackout	2 days ago
Nottingham	Internet	7 days ago
Derby	Internet	8 days ago
Nottingham	Internet	8 days ago
Matlock	Internet	27 days ago
Ilkeston	Internet	28 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  NIGEL M 💛🖤 (@YorkKnightsFan) reported 2 minutes ago from Derbyshire, England

  @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

• 
  Lord William Niven (@bigbrawbill) reported 2 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported 8 minutes ago from Matlock, England

  @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

• 
  Cast Fireplaces (@castfireplaces) reported 8 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  andrew anthoney 🍋 (@andytoon30) reported 16 minutes ago from Mansfield Woodhouse, England

  @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

• 
  Richard Fox (@richardfox92) reported 26 minutes ago from South Normanton, England

  @EE why can't I login to community or web site or My EE app

• 
  andrew anthoney 🍋 (@andytoon30) reported 26 minutes ago from Mansfield Woodhouse, England

  @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

• 
  Rob Holland ⚽️🏐 (@fullpeltuk) reported 28 minutes ago from West Bridgford, England

  @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

• 
  Ishaq (@ishaqmadan) reported 30 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  Tas Smithers (@TasTyke) reported 30 minutes ago from Belper, England

  Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

• 
  Lynn Clayton (@LynnC0924) reported 35 minutes ago from Pleasley, England

  @EE Did that yesterday they can’t help 🤯

• 
  michelle may (@shellbell1234) reported 35 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  ianisnew (@therealianisnew) reported 40 minutes ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

• 
  Adam Fisher (@AdamFisher02) reported 46 minutes ago from Derbyshire, England

  Disgusting service by @EE

• 
  Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported 47 minutes ago from Glapwell, England

  Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 47 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  David Craven (@davidjcraven) reported 49 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 49 minutes ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  Lord William Niven (@bigbrawbill) reported 50 minutes ago from Ilkeston, England

  @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

• 
  Adam Fisher (@AdamFisher02) reported 57 minutes ago from Derbyshire, England

  Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gal (@gaalloway) reported 26 seconds ago

  @EE HELP

• 
  Ian Jacklin (@IanJacklin1) reported 2 minutes ago

  @EE @nstoker Network doesn't allow calls here in the UK

• 
  Wendy Beech-Ward (@wendybeechward) reported 2 minutes ago

  @Ef4vescent @EE Exactly. Fortunately my contract ends in September so I’m off… and so will my family. sorry you’ve had some issues.

• 
  Mark Davison (@MarkDavisonUK) reported 4 minutes ago

  @KevlarBrock @EE @Plusnet Sky are relatively good for pricing right now, however they also operate on the Openreach lines so if it’s an Openreach issue it might be a recurring thing - Starlink is a good shout or the 5G routers

• 
  The Emperor Son (@TheEmperorSon) reported 6 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  Michael Cryne (@michael_cryne) reported 9 minutes ago

  @markgregory_ @EE They’re a decent network but their sales operation is disgusting. That’s why I never accept their sales calls. I want everything in writing.

• 
  eekman (@ebuz445) reported 9 minutes ago

  @EE you people should be embarrassed for the service you offer. I have had connection issues in my house 3 years now and you have failed to fix it. I have now been told to buy a shelf to elevate the modem which i did and its now even worse. What exactly am I paying for?

• 
  Raymond Dillon (@rayd_250592) reported 13 minutes ago

  @EE It's a downed pole down the road from me. Quite hazardous. Reported last night and still on the same state today.

• 
  Andy (@B21DGY) reported 13 minutes ago

  @EE why is your app/website so, so bad. Especially for business customers!! It's been the same for years too! Please sack your designers and get a child to do it with Ai

• 
  Naomi Langford-Wood (@NaomiLWood) reported 13 minutes ago

  @EE what’s happening? I’ve received another text saying that equipment is ‘in its way’. It’s already been cancelled in July but EE refused to collect it having left 3 unwanted boxes in my front doorstep for me to fall over. This building is structurally unsound and the equipment isn’t needed. I was told by EE to put it in my recycling bin but the council refused to take the bin with your junk in it. EE customer service is a nightmare