EE outages and service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Ilkeston, Nottingham, and Derby.

City	Problem Type	Report Time
Ilkeston	Internet	8 hours ago
Nottingham	Phone	2 days ago
Ilkeston	Internet	5 days ago
Ilkeston	Internet	6 days ago
Ilkeston	Internet	6 days ago
Nottingham	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  Sharon Croucher (@Sharon_dcfc) reported 1 minute ago from Heage, England

  @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

• 
  michelle may (@shellbell1234) reported 1 minute ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  Lisa Bollington 💙 (@labollo) reported 2 minutes ago from Belper, England

  Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

• 
  Philip Mitchell (@Phil_Mitchell70) reported 6 minutes ago from Mansfield Woodhouse, England

  @EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.

• 
  Lewis Rymer (@LewSci) reported 10 minutes ago from Wirksworth, England

  @EE no network again in my area.

• 
  Ken Godber (@GodberKen) reported 24 minutes ago from Annesley, England

  @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

• 
  Cast Fireplaces (@castfireplaces) reported 27 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  Tyl’Ari (@tyl_ari) reported 32 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Mark HAWTHORNE (@jimmybumpkin) reported 32 minutes ago from Derbyshire, England

  @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

• 
  Bruce Wiggins (@BruceWiggins) reported 35 minutes ago from Derbyshire, England

  @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

• 
  Adam Fisher (@AdamFisher02) reported 39 minutes ago from Derbyshire, England

  Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

• 
  Rhys Adams (@rhysadams) reported 39 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Pete Gerrard (@PeteGerrard) reported 41 minutes ago from Derbyshire, England

  @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 42 minutes ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  andrew anthoney 🍋 (@andytoon30) reported 42 minutes ago from Mansfield Woodhouse, England

  @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

• 
  Hoolibar 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hoofinbitofkit) reported 45 minutes ago from New Basford, England

  @EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp

• 
  David Craven (@davidjcraven) reported 45 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported 51 minutes ago from Glapwell, England

  Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

• 
  terry eleftheriou (@terry_terry) reported 55 minutes ago from Beeston, England

  @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

• 
  andrew anthoney 🍋 (@andytoon30) reported 56 minutes ago from Mansfield Woodhouse, England

  @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali Mullaley 🐝 🦅💙 (@alimullaley) reported 2 minutes ago

  @EE I’ve lost my phone signal in the last hour (haven’t moved). I can’t check whether there’s an outage in my area as I can’t verify my id via text. Help!

• 
  Alun Morgan (@Broomrig) reported 3 minutes ago

  @ee Why do you make it so hard to report a fault? Your mobile network in NE65 has been atrocious for the past few days. I have a business account with you and am currently unable to work. Please log the fault and restore service.

• 
  KettchUK (@KettchUK) reported 7 minutes ago

  @TomTugendhat @O2 @EE Don't worry, the private sector will be along any moment with that investment you said they'd be putting into the network decades ago.

• 
  Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported 8 minutes ago

  @emsdoesnothing @EE Its total ****. I have been complaining for months. Never get what I was promised constantly resetting my router,going through fault check . 2nd router plus engineer visit still the same had a tits full. How do I find out when my contract is up so I can go elsewhere.. 😡

• 
  Peter Alston (@paalston) reported 12 minutes ago

  @TomTugendhat @O2 @EE Make it the law, ofcom, that if there’s no decent reception on your chosen provider then mobiles piggyback onto a service which is actually available whenever you are, akin to the 999 thing - your mobile provider pick up the cost. Arguably just one UK network would be better

• 
  Tom Andrews (@elondonlad) reported 13 minutes ago

  @status_is_down @EE yes, mine is not working!

• 
  Shauney Connor (@toryshaun) reported 13 minutes ago

  @TomTugendhat @O2 @EE Don’t come to Shropshire. In some areas like my parish signal is next to nothing. Lucky to get 3 bars on a good day!

• 
  John A Holman 🇬🇧 🇺🇦 🇵🇱 🇺🇸 🇩🇪 🇫🇷 (@JohnAH190975) reported 18 minutes ago

  @EE really you ******* penalised me for not paying my phone bill but you ******* can't even fix the ******* EE App as I said before the ee app is ****** because it doesn't allow me to look at my bills which gives me the option to pay my bills

• 
  John Paul Gonzalez (@JanusPaulusG) reported 19 minutes ago

  @EE Not possible to fix

• 
  Pauline Cullen (@PaulineCullen14) reported 19 minutes ago

  @SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??