EE Outage Report in Heanor and Loscoe, Derbyshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent EE outage reports came from the following cities: Alfreton, Nottingham, Heanor, Derby, Ilkeston and Spondon.
| City | Problem Type | Report Time |
|---|---|---|
 Alfreton |
Internet | |
| Nottingham |
Phone | |
| Heanor |
Phone | |
| Nottingham |
Phone | |
| Derby |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Amari✗✗✗
(@AmarDaMan) reported
from
West Bridgford, England
@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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David Craven
(@davidjcraven) reported
from
Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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🏴chris holley🏴
(@chrisholley12) reported
from
Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen
(@stephen501) reported
@EE Your website is all over the place at this moment with 400 bad request screens. And even though I did see my bill earlier, i cannot access it now, neither can customer care. Sorry you website, is not great. frequent errors and very slow. I have 30 mb speed.
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World Carrot Museum 🥕
(@carrotmuseum) reported
@EE I am a PAYG (no plan) user. I wish to complain about something and cannot find my account number. It is not shown in the online profile. SO the complaint form cannot be completed!
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ChhajjuMal
(@ChhajjuM) reported
@EE can someone kindly give me a call as i am having issues with my broadband
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Mal Jutley
(@maljutley) reported
@SkyUK_Help1 I have sent a DM, have also logged a complaint with Sky. I have now decided to leave @SkyUK and have found a different TV Provider in @EE . I will ring up Sky later today to cancel. Clearly loyalty means nothing to Sky, so why should I remain loyal to Sky TV
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Excalibur890
(@Excalibur890) reported
@EE Your "guides" are the rudest people on the planet. You lost me as an Internet customer in May. You're about to lose me as a mobile customer. 1/ you don't listen 2/ you fail to act 3/ you're argumentative. You're simply awful.
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Love Quince
(@lamujerqueno) reported
@EE has the worst mobile app by far! I hope they read the mountains of negative reviews and do something about it soon.
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Spin_Maestro
(@Spin_Maestro) reported
@EE @tntsports What exactly is the point of having TNT Sports included as an exclusive extra on my mobile account when the app (Discovery+) is constantly telling me I don't have an active subscription despite supposedly fixing this issue last weekend? Absolutely fuming!
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gethin williams
(@QueenTrixabelle) reported
@EE app says service in my post code is great yet no Internet for 4hrs and been at 2mbps all.l last week 5g with the best network what a joke and refused 2 times to be passed to manager or tech support
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Seymore Bunda
(@sbunda0) reported
@LizKershawDJ @skytv @EE Sky retentions offer great deals! Basic TV should be around £25 pm. They do rip off loyal customers sadly unless u threaten to leave. Put in notice, let it disconnect, they'll contact u, or call just after cut off. BB shop around. uSwitch. Smarty SIM only uses VF-3 network.
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Arnaud DE LA GRANGE
(@arnodelagrange) reported
So poor service from @EE, that cannot fix an Internet problem before 4 or 5 days.