EE outages and service status in Heanor and Loscoe, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Heanor and Loscoe, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (63%)
- Phone (25%)
- Wi-fi (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heanor and Loscoe, England
The most recent EE outage reports came from the following cities: Ilkeston, Nottingham, and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Internet | 11 days ago |
|
Nottingham
|
Phone | 18 days ago |
|
Ilkeston
|
Internet | 19 days ago |
|
Nottingham
|
Phone | 20 days ago |
|
Ilkeston
|
Internet | 23 days ago |
|
Ilkeston
|
Internet | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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PHIDIZZ🏄🏿♂️ (@Phidizz) reported from New Basford, England@EE worse customer service and internet providers LOL
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ianisnew (@therealianisnew) reported from Derby, England@EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?
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Tas Smithers (@TasTyke) reported from Belper, EnglandGot my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
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Ben Curry (@ElecInn) reported from Chellaston, England@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
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Samm 💙 (@_S8MM1_) reported from Derbyshire, England@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England@EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help
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terry eleftheriou (@terry_terry) reported from Beeston, England@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄
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michelle may (@shellbell1234) reported from Stapleford, England@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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dave cox (@onslowcox) reported from Heanor and Loscoe, England@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Lord William Niven (@bigbrawbill) reported from Ilkeston, EnglandSo @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England@EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks
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Buzz (@gbusby) reported from Duffield, England@EE Can’t login in on either the mobile app or the webpage.
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Richard Fox (@richardfox92) reported from South Normanton, England@EE why can't I login to community or web site or My EE app
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Richard Radford (@richradford79) reported from Mansfield Woodhouse, England@EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18
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Philip Mitchell (@Phil_Mitchell70) reported from Mansfield Woodhouse, England@EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.
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Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, EnglandHad to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England@Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bryce Lawrence (@ScrumMachine) reported@EE @SuzJamieson Has it occurred to EE that people don’t have time to sit holding on in the vain hope that someone might speak to them? I binned EE years ago because they were awful and expensive
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Gaz (@TisSaff) reported@ee Wow, due an upgrade (customer for 25+ years). Samsung S26, same plan, same duration. With @iD_Mobile_UK it's £19 upfront and £29.99 a month. With yourselves its £20 up front £72.81 a month (first month is £92.81).... What the actual hell ?! Think you lost a loyal customer!
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sophie (@sophie_reed98) reported@EE how long is it going to take to fix the signal issue for Ne15 9ep. I've not seen a single person at the tower at all. I'm not happy paying for a service i can't use.
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georgeinuk (@gjw70) reportedCome on @EE, nearly 3 weeks of issues in the bath UK area. What's going on??
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BamBamMK2 (@Williams91898) reported@EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this
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Stephen Goodair (@stevegoodair) reported@EE your broadband is down Has been all night
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Lionel Conroy (@Lionel_Conroy) reported@ClarkRenney @EE It never was much good, I’ve never understood why a company as big as them can’t make a decent app…it’s all over the show
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David Warren (@Daveyboy33i) reported@EE what a shower of 💩 you’re telephone staff are - I can promise you that the £250 a month I spend with you won’t be renewed and I will tell everyone far and wide how poor you’re staff are
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Pete ‘Moose’ Jousiffe 🇬🇧 🏴 (@karakashin) reported@EE what a heap of rubbish! I’m here in AUS trying to renew an add-on and you are making it so difficult! I’m a new customer and wishing I had never moved to EE!
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reena (@desikuri09) reported@EE Rubbish service - end though I purchased data allowance on roaming in Delhi. Upon arrival my data didn’t work , couldn’t call as outside hrs, recorded message asked me to contact business chat but in the absence of data I could not even do that !