EE outages and service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Nottingham, Derby, Matlock, and Ilkeston.

City	Problem Type	Report Time
Nottingham	Internet	15 hours ago
Nottingham	Internet	3 days ago
Nottingham	Wi-fi	7 days ago
Nottingham	Phone	9 days ago
Nottingham	Total Blackout	14 days ago
Nottingham	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  Mark HAWTHORNE (@jimmybumpkin) reported 19 seconds ago from Derbyshire, England

  @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

• 
  Louise Chapman (@loupnefc) reported 21 seconds ago from Mansfield Woodhouse, England

  My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported 3 minutes ago from Beeston, England

  @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

• 
  David Craven (@davidjcraven) reported 3 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  Philip Mitchell (@Phil_Mitchell70) reported 9 minutes ago from Mansfield Woodhouse, England

  @EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.

• 
  andrew anthoney 🍋 (@andytoon30) reported 14 minutes ago from Mansfield Woodhouse, England

  @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

• 
  Lynn Clayton (@LynnC0924) reported 14 minutes ago from Pleasley, England

  @EE Did that yesterday they can’t help 🤯

• 
  Adam Fisher (@AdamFisher02) reported 20 minutes ago from Derbyshire, England

  Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

• 
  Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported 21 minutes ago from Glapwell, England

  Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

• 
  Richard Fox (@richardfox92) reported 21 minutes ago from South Normanton, England

  @EE why can't I login to community or web site or My EE app

• 
  🌹M-K🌹 (@marie_kate2) reported 25 minutes ago from Matlock, England

  @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 31 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  Adam Fisher (@AdamFisher02) reported 33 minutes ago from Derbyshire, England

  Shocking customer service from @EE

• 
  Ken Godber (@GodberKen) reported 34 minutes ago from Annesley, England

  @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

• 
  Dawn Dobb (@dawn_dobb) reported 34 minutes ago from Sutton in Ashfield, England

  @EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 36 minutes ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  Ishaq (@ishaqmadan) reported 37 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  Richard Radford (@richradford79) reported 42 minutes ago from Mansfield Woodhouse, England

  @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

• 
  ianisnew (@therealianisnew) reported 43 minutes ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

• 
  Adam Fisher (@AdamFisher02) reported 52 minutes ago from Derbyshire, England

  Disgusting service by @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheGreatCordwainer (@zombiestyled) reported 7 minutes ago

  @LeilaniDowding @EE Personal use satellite radios on their way. CB radio. Personal use batteries. Could be considetrd a backwards step, but copper line phones were never power free magic.

• 
  MindTheGap (@mindthegap2018) reported 7 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  CharmedOGForever🔮🧙🏼‍♀️ (@charmed_og) reported 7 minutes ago

  @loisgriff_ @EE EE are the worst! Absolutely dreadful!

• 
  Ed Peters (@mr_ed_peters) reported 7 minutes ago

  @LeilaniDowding @EE The old PSTN network is being phased out (copper wires, low voltage old school telephones) as I recall. The phones you're thinking of won't be around much longer. Unless someone tells me otherwise.

• 
  Chris Rosser (@chris_rosser) reported 9 minutes ago

  @LeilaniDowding @EE All Internet in UK is moving away from copper to the premises - and all the replacements require power to function - if you get a UPS you can plug your router and other devices (such as a phone interface) into it to keep them running during a power outage.

• 
  DorothyNot 🕷💜🤍💚 (@DorothyNotD) reported 18 minutes ago

  @EE I’ve been trying to contact you for 2 days, when I finally got a very slow responding chat they agreed to raise a complaint…what is this text about? I SHOULD NOT have to get in touch again to keep my complaint open.

• 
  Ian Wardell (@ian_wardell) reported 19 minutes ago

  @EE @EE Suppose I owed EE loads of money and I said this other person will pay off the debt for me, but they fail to do so? Would you think my debt is their responsibility, or mine? The gift cards are EE's responsibility, not some 3rd party.

• 
  MK 🇬🇧 (@mk_hostile17) reported 20 minutes ago

  @GillRaeWalker @LeilaniDowding @EE Conventional PSTN is being shut down. Conventional landlines are now delivered over your broadband connection. Your conventional telephone plugs in to the router and voice calls are digital Broadband connection may be fixed wireless access but this has got nothing to do with WiFi

• 
  Andrew Robinson (@apr9999) reported 20 minutes ago

  @EE Spent 73 minutes on phone with Sebi (23 mins), Graham (12 mins) & Henry (38 mins) of EE earlier. I have a big issue that Henry promised he would find a solution for & then call me back. That was nearly 5 hours ago! He initially said he'd be back to me in 10 minutes. DISGRACE!

• 
  MindTheGap (@mindthegap2018) reported 27 minutes ago

  @EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?