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EE Outage Report in Heanor and Loscoe, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor and Loscoe, Derbyshire, England 01/22/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent EE outage reports came from the following cities: Nottingham, New Basford, Ilkeston, Heanor, Alfreton and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomHeanor Internet
United KingdomAlfreton Internet
United KingdomNottingham Phone
United KingdomHeanor Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ZubairPaddy Zubair (@ZubairPaddy) reported

    @EE Hi EE, your 14.4% price hikes are a daylight robbery and sickening. I hope you give your hard working Employees a decent pay increase of 14.4% to help them with inflation.

  • HelenRuggles3 Helen Ruggles (@HelenRuggles3) reported

    @EE How do you terminate your contract please

  • 283dee Denise Creed (@283dee) reported

    @EE I am absolutely appalled by the way I have been treated by EE today. I *** robbed today in my shop my phone was stolen I called EE to be told I had cancelled my insurance in January which I didnt no manager to talk to I feel totally fobbed off. Disgusting customer service

  • MatseyUK Matthew Seymour 💙 (@MatseyUK) reported

    @EE Are there mobile internet issues around Coventry area, shows connected but cannot access any webpages via mobile browsers?

  • Purani_Genes T Ahmed (@Purani_Genes) reported

    @EE I am new to EE. I have 5 mobile SIMS on my account. We have suffered from service disruptions twice in last 2 months.This is something that never happened to us when we were with @VodafoneUK for 12 years.I hope EE won't penalise me to switch to another network mid contract.

  • WouldLikeReason Peter (@WouldLikeReason) reported

    @EE My EE mobile cannot make calls. However, my wife’s phone (same household,same model) is working OK. Post code area AB22. Please put out a message to explain to your customers what is being done to fix the problem and when you intend to have our service restored.

  • SeanSpe85096058 Sean Spencer (@SeanSpe85096058) reported

    @UnderwaterMedia @EE Yep 14 odd % in-line with inflation plus another 3.9% per line it’s disgusting tbh again the rich robbing the poor should be the government slogan

  • ZubairPaddy Zubair (@ZubairPaddy) reported

    @EE Hi EE, your 14.4% price hikes are daylight robbery and sickening. I hope you give your hard working Employees a decent pay increase of 14.4% to help them with inflation.

  • k8tlou Katy Watt (@k8tlou) reported

    @EE for days I've had limited mobile data coverage and now can't make or receive calls. You're notnprovidinf a service ppl are paying for. Are you going to reimburse me for the last weeks worth of not being able to use mobile data and for not being able to make or receive calls.

  • Francis_Mallon Francis Mallon (@Francis_Mallon) reported

    @EE I cannot make calls on my iPhone. What's the problem?