EE

EE Outage Report in Heanor and Loscoe, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor and Loscoe, Derbyshire, England 03/26/2026 16:10

March 26: Problems at EE

EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent EE outage reports came from the following cities: Matlock, Nottingham, Ilkeston, Sutton in Ashfield, Derby, Derby and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Internet
United KingdomNottingham Phone
United KingdomIlkeston Wi-fi
United KingdomIlkeston Internet
United KingdomNottingham Wi-fi
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rehmaan97 🤔 (@rehmaan97) reported

    @EE I received my iPhone pro max today, can I use a sim from another network in it?

  • MichaelWil3 Michael Williams (@MichaelWil3) reported

    Had text from #virginmobile tells me they're ending 'pay as you go' 22.01.22. @EE shop kindly agrees switch to them, via virgin, on 29.10.21. It's now 04.11.21 & we're still unable to use our mobiles because Virgin is holding things up. Compensation needed for loss of service.

  • GatwardLexiee Lexiee Gatward (@GatwardLexiee) reported

    @EE can I have some help please?

  • AmmoOfficial Ammo (@AmmoOfficial) reported

    @MarcAllera @EE How about you launch a training session to train your incompetent employees on how to deliver customer service?

  • viklovett vikki (@viklovett) reported

    @EE I’ve recently taken a new 2 years contract out with you guys and I now may as well be using smoke signals. The signal is so bad I’ve given up making calls and told people on fb to not even bother calling me but to message instead. What are my options? #EE

  • Gulay_Cfs Gulay Ahmet (@Gulay_Cfs) reported

    @EE please I'm at a stand still I can't get into multiple accounts no matter what I do I'm to ill for this I'm seriously very ill more than you know I've been told I could die hence why need to get number back to get into accounts to sort out money problems of 5yrs, no DLA

  • Sullyg97 Sul Jay (@Sullyg97) reported

    @EE My sim was hijacked, rendering my current sim useless (loss of service), the hacker was then able to access my email and various financial websites linked to me! It seems searching online others have had similar experiences, EE is responsible for allowing unauthorised users

  • vanillacakegal ♡૮₍˶• . • ⑅₎ა♡ (@vanillacakegal) reported

    @EE hi my wifi signal keeps going and coming in certain parts of the house :( if i wanted to upgrade my broadband are there any deals?

  • Feyisola_x FA (@Feyisola_x) reported

    Why are @EE customer service so terrible! Hardly any service in my flat on their broadband and then a cancellation fee when they have been unable to solve the issue! Absolute waste of time being bounced with zero help! Definitely leaving!

  • freya_woolrich Woirlich (@freya_woolrich) reported

    @EE is so painfully slow 2nite.good job i on p.a.y.g..i ll switch next month