EE outages and service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Ilkeston, Nottingham, and Derby.

City	Problem Type	Report Time
Ilkeston	Internet	6 hours ago
Ilkeston	Internet	11 hours ago
Nottingham	Wi-fi	3 days ago
Derby	Wi-fi	18 days ago
Nottingham	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  Lynn Clayton (@LynnC0924) reported 10 minutes ago from Pleasley, England

  @EE Did that yesterday they can’t help 🤯

• 
  Richard Radford (@richradford79) reported 15 minutes ago from Sutton in Ashfield, England

  @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

• 
  Ishaq (@ishaqmadan) reported 16 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  andrew anthoney 🍋 (@andytoon30) reported 17 minutes ago from Mansfield Woodhouse, England

  @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

• 
  PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported 21 minutes ago from New Basford, England

  @EE worse customer service and internet providers LOL

• 
  Lord William Niven (@bigbrawbill) reported 24 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  Bruce Wiggins (@BruceWiggins) reported 24 minutes ago from Derbyshire, England

  @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

• 
  Buzz (@gbusby) reported 27 minutes ago from Duffield, England

  @EE Can’t login in on either the mobile app or the webpage.

• 
  🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported 28 minutes ago from Matlock, England

  @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

• 
  Pete Gerrard (@PeteGerrard) reported 33 minutes ago from Derbyshire, England

  @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

• 
  Lisa Bollington 💙 (@labollo) reported 35 minutes ago from Belper, England

  Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

• 
  michelle may (@shellbell1234) reported 45 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  Gareth English (@garethenglish86) reported 48 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  Adam Fisher (@AdamFisher02) reported 49 minutes ago from Derbyshire, England

  Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 50 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  Ben Curry (@ElecInn) reported 50 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported 52 minutes ago from Glapwell, England

  Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

• 
  DaveBarberrightback (@DJBrightback) reported 53 minutes ago from Sutton in Ashfield, England

  @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

• 
  andrew anthoney 🍋 (@andytoon30) reported 55 minutes ago from Mansfield Woodhouse, England

  @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

• 
  Philip Mitchell (@Phil_Mitchell70) reported 60 minutes ago from Mansfield Woodhouse, England

  @EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barbara Richardson (@Barbara25122320) reported 2 minutes ago

  @TomTugendhat @O2 @EE I’m in Dulwich too. Wasn’t it Boris and his cycling Czar who gave us cycle lanes and closed roads? What did your party do in government to improve mobile service?

• 
  Gareth Owen (@gjo2405) reported 5 minutes ago

  @EE Morning. I spent 55 minutes on the phone to technical support and another department last night to no avail. Solution proposed was to change my subscription to different hub at extra £15 per month! No further forward and still items dropping WiFi at will

• 
  Chris Milbank (@ChrisMilbank) reported 6 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  🐐 (@oatesch) reported 9 minutes ago

  @rorysutherland HS1/eurotunnel is a particular embarrassment. @EE were contracted to provide signal (perhaps just tunnels?) and yet there’s ~none

• 
  Natalie Marchant (@taliena) reported 10 minutes ago

  @EE @_nicks_tweets You are having issues with roaming. My husband and I can’t use our SIMs in Austria either. Can’t call as no signal

• 
  Clint Sookermany (@ClintNorDD) reported 10 minutes ago

  @_nicks_tweets @EE Hi Nick, where are you? I am in Oslo Norway and experiencing the same. AND THERE IS ABSOLUTELY NO INFORMATION FROM EE. Logging in to the app is not possible because NO ONE can text me and they require to text my phone a one time only passcode. So if they have network issues you are cut off from getting in touch with them.

• 
  ᴅᴏᴍɪɴɪᴄ (@domdhp) reported 11 minutes ago

  What the hell is going on with @EE service today? My signal is constantly cutting out and reconnecting, talking like every 30 seconds.

• 
  Matilda👩‍🌾 (@heifer666) reported 12 minutes ago

  @EE what is going on with with you signal atm. My mums landline never works since you swapped it over to wifi and my mobile is always not available. This is not good enough! #ee #wificalling #crapsignal

• 
  Hope is NOT a Strategy (@cunningstuntss1) reported 12 minutes ago

  @EE And the Broadband connection has just gone down again this morning. What is going on? This broadband service is unreliable. Every day, it goes down.

• 
  Alex Wise (@AlexCWise) reported 12 minutes ago

  @EE Does this include the Android app to log in as keeps asking me to login, i do then loops back to same screen. Also very stuttery