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EE Outage Report in Heanor and Loscoe, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor and Loscoe, Derbyshire, England 12/01/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent EE outage reports came from the following cities: Nottingham, Ilkeston, Derby, Alfreton, Spondon and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham Phone
United KingdomDerby Total Blackout
United KingdomDerby Total Blackout
United KingdomIlkeston Internet

Community Discussion

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EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • _S8MM1_ Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • richradford79 Richard Radford (@richradford79) reported from Mansfield Woodhouse, England

    @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

  • YorkKnightsFan NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

  • DataAnalystLee Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • robertholland_ Rob Holland ⚽️ ☮️ (@robertholland_) reported from West Bridgford, England

    @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • richradford79 Richard Radford (@richradford79) reported from Sutton in Ashfield, England

    @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

  • sarahbister Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported from Glapwell, England

    Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

  • loupnefc Louise Chapman (@loupnefc) reported from Mansfield Woodhouse, England

    My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • AmarDaMan Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • labollo Lisa Bollington 💙 (@labollo) reported from Belper, England

    Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

  • davidjcraven David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • jimmybumpkin Mark HAWTHORNE (@jimmybumpkin) reported from Derbyshire, England

    @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JojoRy77 Jo Ryan (@JojoRy77) reported

    @EE hi there. We’ve had constant interruption since 7th May, same text every morning about 9 am. Expect disruption for 7 hours (the whole working day) can you please confirm when the issue will be fixed as it’s becoming painful now.

  • ProudMixedDJJ DJ (@ProudMixedDJJ) reported

    During lockdown @EE gave me a SIM card that didn’t work & I was put to level 2 technical team 6 time with promises of call backs. The issue was finally sorted so after not having a phone for 5 months I was told I’d be credited 5 months. But instead they’ve used debt collection.

  • samp_reston Specter (@samp_reston) reported

    @EE how about you notify customers of network down time rather than doing ghost work, internet drops more than a pensioners tits

  • sambason85 sam bason (@sambason85) reported

    @EE Hi, I am unable to make outgoing calls. It just tells me “mobile network not available for voice calls”. What should I do?

  • cath_dyer_ Cath DYER (@cath_dyer_) reported

    @EE Hi, I want to cancel one of the phone contracts on my account. How long before the end of contract can I give notice to cancel? Thanks

  • clubberlann Paul lanning (@clubberlann) reported

    @EE terrible service!! I’ve had orange/EE as my service provider for over 20 years!! I have terrible internet even though it’s fibre and my phone signal is nonexistent. I’m paying a considerable amount of money for a product that I can’t use. After numerous calls still no resolve

  • Tashaa_J_ Tasha_NHS (@Tashaa_J_) reported

    @EE I popped into your woodgreen store yesterday and had to get another line out due to my first line phone having a damaged screen. If I send it of to get repaired how much will it cost to fix the Samsung A51 screen? Its not in insurance.

  • M4N5O Ahmed Mansoor (@M4N5O) reported

    @EE network issue with data and the network.

  • ntcolour N (@ntcolour) reported

    Can’t stand these bozos @EE @EEHelpdesk you got 10 mins before I lose my ****. Your support desk keep bouncing me around (they’ve also said they don’t know why it wasn’t cancelled). I’ll get the Ombudsman on the line.

  • Radical50 Samuel Raddie (@Radical50) reported

    @EE Hello, my dads locked himself out of his voicemail is there anything you could do to help him out?