EE Outage Report in Heanor and Loscoe, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent EE outage reports came from the following cities: Mansfield, Nottingham, New Basford, Ilkeston, Heanor, Alfreton and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Phone | |
| Mansfield |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Heanor |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Bruce Wiggins
(@BruceWiggins) reported
from
Derbyshire, England
@EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
.@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Sharon Croucher
(@Sharon_dcfc) reported
from
Heage, England
@EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
EE Issues Reports
Latest outage, problems and issue reports in social media:
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KM
(@MissBNM1) reported
@EE my @SkyHelpTeam broadband went down 5.5 hours ago so naturally thought would be ok on my 4G and hotspot. Nope. This is the only app I can access. No internet and flipping to 3G. Looked and no issues I should have full internet service. Is there a connection?
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Ellis T G Shuma
(@el293) reported
@EE hi, why is your signal so bad at winterton, Norfolk? Also will I be eligible for a partial refund since I haven’t been able to use my phone when I wanted to cos of the signal?
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SniperAsh6
(@SniperAsh6) reported
@TomPickering @EE That commute is like going through the dark ages for mobile signal. I used to load tabs up when I had signal so I had stuff to read along the way
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kaz
(@CherryKaz1) reported
@ee stranded last night with no phone service have told it won't come back until this evening. As a visually impaired customer who relies heavily on my phone and last night was placed in a vulnerable position i'm not at all happy.
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CT
(@CharlieTangoFM) reported
Suddenly my @btsport account with @EE has stopped working. Reset my password. Ring this number for help. Office closed. No French football for me tonight 😡
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jon davidson
(@davidson_jon) reported
@voneusbroadband 5.77mbs again tonight you need to call yourself super slow broadband yet again back on @EE 4G as it is faster than the drops you provide and happily pillage my bank account on a monthly basis for no return!
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GLITTER BUBBLES
(@kirstyhanks14) reported
@EE is there a issue with the broadband today? My keeps going off and now its not coming back on
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Mo
(@50sEKBOY) reported
@EE Wife is on your network, pay as you go, & it's now emergency calls only. Home router working but at same time lost wifi on her smartphone (Android) . Coincidence or UK problems across formats?
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Dawson
(@Daws_WBA) reported
@EE the service in my postcode is shocking, it's been like this months, can you please give me a better idea of what the issue is please
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Nigel Nichols
(@Booskiboomkin) reported
Hey @EE, love your stuff, been an EE customer for many, many years now but if I have to watch that little boy buried up to his head in sand on a @YouTube advert again, I swear I'm going to switch to @VodafoneUK