EE Outage Report in Heanor and Loscoe, Derbyshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent EE outage reports came from the following cities: Nottingham, Ilkeston, Derby and Matlock.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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dave cox (@onslowcox) reported from Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Lynn Clayton (@LynnC0924) reported from Pleasley, England
@EE Did that yesterday they can’t help 🤯
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Richard Fox (@richardfox92) reported from South Normanton, England
@EE why can't I login to community or web site or My EE app
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Ken Godber (@GodberKen) reported from Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Adam Fisher (@AdamFisher02) reported from Derbyshire, England
Disgusting service by @EE
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Lynn Clayton (@LynnC0924) reported from Pleasley, England
@EE How do I log an official complaint
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England
@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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🏴chris holley🏴 (@chrisholley12) reported from Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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Adam Fisher (@AdamFisher02) reported from Derbyshire, England
Shocking customer service from @EE
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Marc Knight (@MarcRipleylatic) reported from Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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michelle may (@shellbell1234) reported from Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Adam Fisher (@AdamFisher02) reported from Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Tyl’Ari (@tyl_ari) reported from Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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Cast Fireplaces (@castfireplaces) reported from Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
EE Issues Reports
Latest outage, problems and issue reports in social media:
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jamiediscos (@jamiediscos) reported
@EE for months now your 4G speeds have gone from slow to ridiculous. Your 5G is even worse so ive had to turn that off completely. Your coverage is also piss-poor and getting worse not better. Contract not fit for purpose, i want out!
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Steve G (@stevegaughan1) reported
@EE It took a FIVE hour conversation to resolve an issue that originated from a mis sold product & overcharge error. No apology. No customer service. Appalling treatment.
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Steve G (@stevegaughan1) reported
@EE I’ve had a “conversation” with one of your staff online that has taken over 2 hours. And I’ve made almost zero progress. It’s painfully slow, frustrating and cannot be an acceptable way to manage customer enquiries. I cannot face going through all of that again.
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Manya Blanca (@ManyaBlanca) reported
@EE Yes I have. It's a never ending moving goal post. Last Thursday, I was told Friday, then Friday I was told Sunday and then on Sunday I was told today. Now I'm being told we don't know
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Dan Harvard 🇬🇧 (@iamdanharvard) reported
@DJRubidium @ThreeUK @EE My family are all with EE and we have 25 work phones with them too and they’ve had great service - that’s why I switched tbf.
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Ray’s Work Phone (@RaysWorkPhone) reported
Customer with @EE since 2018, I’ve got 2 landline broadband contracts and 3 mobile phone contracts over £260 a month. Looking to change after bad experience over the phone today. Any/All service providers my inbox is open 🤝
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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j8hnb (@j8hnb2010) reported
@EE @giffgaff wtf happened to unlimited data goodbag or a plan with unlimited data for pay as you go you made it so hard to purchase ffs
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Hannah 🌻 (@HannahBradley94) reported
@EE I’m thinking of leaving my contract early with you guys because I just don’t get any signal with you guys. I’ve only for 3 months left on my contact, how do I go about this?