EE

EE Outage Report in Heanor and Loscoe, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor and Loscoe, Derbyshire, England 02/14/2026 10:55

February 14: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent EE outage reports came from the following cities: Derby, Derby, Nottingham, Mansfield, New Basford, Ilkeston, Heanor and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomMansfield Phone
United KingdomMansfield Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • _S8MM1_ Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Bekah_Stevely Bekah Stevely (@Bekah_Stevely) reported

    @EE i don’t understand how my phone bill is £95 but the plan is £60 and i’ve not spent a penny on extra data, calls or roaming :(( i am so poor pls stop taking all my money

  • karl_simpson68 Karl simpson (@karl_simpson68) reported

    @EE Hi sorry for the delayed reply,no they didn't,its just that my line seems really bad,the landline is very poor when using the phone,very crackly etc,& the fixing to the box in the wall is very old.

  • fygaro146 Jon Saunders (@fygaro146) reported

    @Tonybroug @EE I'm not on instagram (do I have to be?!), but I'll try that if EE can't/won't help. Thanks for the tip!

  • guimsle Guim's 🐝🦁 (@guimsle) reported

    @StevenLobel10 @Lionesses @EE Same problem

  • KKungyte Kristina Kungyte (@KKungyte) reported

    @Dylan77395668 @EE I’m building a case to sue! All the damages! Just sorting out report to ombudsman! #****

  • Mary_KateD1 Mary-Kate Davidson (@Mary_KateD1) reported

    @EE Hi When I’ve spoken to customer service before alternative deals have been offered to what is available on the website my husband has iPhone 13 mini ,100gb data unlimited text/calls for £41 p/M I can’t see anything close to this on the standard upgrade

  • vladv82 John Robson (@vladv82) reported

    @EE can you please fix your web site been trying for months to add a device to my plan and I keep been requested to log back in. I have used other devices. Other browsers. Cleared catch. And even tried using vpn. Problem is your side and the developers of the site.

  • Atomheart1972 Glyn 🇬🇧 (@Atomheart1972) reported

    @MUFCHotTakes @EE I've been a customer of all the mobile networks in the past that include Orange, T-Mobile, O2, Vodafone and Three. For me Three has been the best coverage for data but not for calls. Vodafone was best for calls. Depends where you live. EE are the most expensive though.

  • crock_daniel Daniel Crocker (@crock_daniel) reported

    Purchased a mobile router from @EE with unlimited data for £95 for it to not work. Returned to the store 1 day later to be told i cannot have a refund! As an existing EE customer this is absolutely appalling! Would appreciate it if someone contacted me from customer care please.

  • chrisbaete Chris Baete (@chrisbaete) reported

    @EE They say that every time s must be a very bad fault to be this poor for 5 years