EE outages and service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Derby, Nottingham, Matlock, and Ilkeston.

City	Problem Type	Report Time
Derby	Internet	4 hours ago
Nottingham	Internet	8 hours ago
Matlock	Internet	19 days ago
Ilkeston	Internet	20 days ago
Nottingham	Internet	23 days ago
Ilkeston	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  Rob Holland ⚽️ ☮️ (@robertholland_) reported 3 minutes ago from West Bridgford, England

  @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

• 
  michelle may (@shellbell1234) reported 6 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  Philip Mitchell (@Phil_Mitchell70) reported 9 minutes ago from Mansfield Woodhouse, England

  @EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.

• 
  Ishaq (@ishaqmadan) reported 13 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  Richard Radford (@richradford79) reported 15 minutes ago from Sutton in Ashfield, England

  @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

• 
  Lord William Niven (@bigbrawbill) reported 24 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  Ben Curry (@ElecInn) reported 27 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  Rob Holland ⚽️🏐 (@fullpeltuk) reported 27 minutes ago from West Bridgford, England

  @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

• 
  Hoolibar 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hoofinbitofkit) reported 29 minutes ago from New Basford, England

  @EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp

• 
  Cast Fireplaces (@castfireplaces) reported 34 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  Dawn Dobb (@dawn_dobb) reported 37 minutes ago from Sutton in Ashfield, England

  @EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint

• 
  David Craven (@davidjcraven) reported 37 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 39 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  Mark HAWTHORNE (@jimmybumpkin) reported 43 minutes ago from Derbyshire, England

  @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

• 
  Lewis Rymer (@LewSci) reported 45 minutes ago from Wirksworth, England

  @EE no network again in my area.

• 
  DaveBarberrightback (@DJBrightback) reported 45 minutes ago from Sutton in Ashfield, England

  @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

• 
  Lisa Bollington 💙 (@labollo) reported 52 minutes ago from Belper, England

  Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

• 
  🌹M-K🌹 (@marie_kate2) reported 53 minutes ago from Matlock, England

  @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

• 
  Lynn Clayton (@LynnC0924) reported 56 minutes ago from Pleasley, England

  @EE How do I log an official complaint

• 
  Pete Gerrard (@PeteGerrard) reported 57 minutes ago from Derbyshire, England

  @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy 🇬🇧 (@AndyUK_52) reported 3 minutes ago

  @EE could you tell me if there’s been any work in my area on signal and 5G

• 
  ShawShot (@ShawShot) reported 4 minutes ago

  Hey @EE. Can you let me know when a tech order will be dispatched. It’s currently showing as delayed on my order status. I’ve been told’ maybe something will happen in the next few days’. Item is showing as ‘in stock’, could you direct me to the team who could accurately help.

• 
  Will Wright (@WillWri36918764) reported 4 minutes ago

  @EE for anyone looking for home broadband, AVOID EE. Since renewing, laptops and mobile phones won't connect at all. They resolved this once for about a week, now happening again. Won't let us leave the contract and have spent weeks trying to make a complaint!

• 
  Sanjay Pancholi (@CuriouslySanjay) reported 7 minutes ago

  @OPPOMobileUK how do I get my hands on the the new find x9 ultra? I don’t understand why your online shows out of stock. Though it seems the phone is only available through @currys. My current carrier @EE doesn’t even stock the, nor do I think they plan too! Please help & advise

• 
  Union Jack 🇬🇧 (@jeffmar9999) reported 8 minutes ago

  @EE Why can't I get any 4g signal anywhere when I go shopping and have to rely on shops WiFi? You provide a service that isn't fit for purpose at all, absolutely terrible. Are we back in the year 2000?

• 
  Dean Ayass (@DeanAyass) reported 15 minutes ago

  So @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.

• 
  Davie G 🇬🇧 (@fredbeare) reported 17 minutes ago

  @EE why is your wifi so bad? Told you it would be when i joined. But as usual your bit doesnt understand and no humans. All i wanted was to add another extender At least BT were mostly helpful, even their autobots sometimes. Ee now help whatsoever

• 
  Ellie In The Room (@RoomEllie) reported 21 minutes ago

  So, the only payment options with EE are giving free rein to take any amount from your bank with direct debit OR register your debit/credit card for @EE to drain your account at any time 🤔 Either option isn't putting #customers in control. #EE worst mobile provider @itvMLshow

• 
  Bionic_KT (@bionic_KT) reported 21 minutes ago

  @WeAreOpenreach @EE The issue is the lack of momentum by Openreach to gain this permission. I got this myself and passed it on via EE but they were advised by you that it had to be you that got this. So I gave details and now you’ve emailed once.

• 
  Darren Snow (@darrensnowecfc) reported 23 minutes ago

  @EE after given you basically 5 weeks to set up a new customer, had cancelled because 4 of your employees have lied to me, and I’ve still not received any equipment