EE Outage Report in Heanor and Loscoe, Derbyshire, England
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Heanor and Loscoe, England
The most recent EE outage reports came from the following cities: Nottingham, Matlock, Ilkeston, Sutton in Ashfield, Derby, and Derby.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Total Blackout | 1 hour ago |
|
|
Internet | 10 days ago |
|
|
Phone | 10 days ago |
|
|
Wi-fi | 11 days ago |
|
|
Internet | 15 days ago |
|
|
Wi-fi | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
-
Lisa Bollington 💙 (@labollo) reported from Belper, EnglandGoing on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?
-
Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
-
Cast Fireplaces (@castfireplaces) reported from Ripley, EnglandSo we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
-
Mark HAWTHORNE (@jimmybumpkin) reported from Derbyshire, England@EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...
-
Ben Curry (@ElecInn) reported from Chellaston, England@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
-
Richard Radford (@richradford79) reported from Mansfield Woodhouse, England@EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18
-
Louise Chapman (@loupnefc) reported from Mansfield Woodhouse, EnglandMy contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE
-
Ishaq (@ishaqmadan) reported from Derbyshire, England@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
-
NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England@EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks
-
Tyl’Ari (@tyl_ari) reported from Chellaston, England@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
-
Ken Godber (@GodberKen) reported from Annesley, England@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
-
Samm 💙 (@_S8MM1_) reported from Derbyshire, England@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
-
🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
-
Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
-
Rob Holland ⚽️ ☮️ (@robertholland_) reported from West Bridgford, England@sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious
-
Richard Radford (@richradford79) reported from Sutton in Ashfield, England@EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.
-
Gareth English (@garethenglish86) reported from Eastwood, England@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
-
David Craven (@davidjcraven) reported from Derbyshire, EnglandIncidentally @EE this is being done on your behalf, and makes you look bad by proxy.
-
🏴chris holley🏴 (@chrisholley12) reported from Beeston, England@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
-
Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported from Glapwell, EnglandAnyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
London Commuter (Working From Home) (@LondonCommuter8) reported@EE are there still problems in the KT9 area. Both wife and I have had EE reception problems for weeks. Also status check webpage no longer works after asking for mobile number?
-
Siâny Taylor (@sianybbz) reported@EE Any update on the technical issue in ch40je? It’s been nearly 3 days now without any 4g.
-
Nicci Christie (@NicciJaneC) reported@EE because of an issue your end, I was ASSURED a representative would call me back this week, to take a manual payment. He guaranteed he'd call me. Still nothing. I have a complaint pending about all this.
-
Rachael Smith (@Rachlarrr) reported@EE if I was to upgrade to SIM only and it states 12/24 month deal, can I still upgrade to a handset deal at any time? Thank you. #help #advice #customersupport
-
Pete (@peteraphoto) reported@EE Terrible ad !! Your social media team needs a serious word!
-
Claire Dack (@Valiot060594) reported@EE for months now I've had problems with outgoing voice on calls and calls dropping. Probably over a year now if I'm honest. When I've contacted tech they've always said there's either no problems or on one occasion I got lossco for one month. I've been putting up with it but
-
Jules (@jgadd69) reported@EE can i have an email.address.of someone I can complain to about the utter crap service from ee
-
Sporting Nest 🇸🇴 (@SportingNest) reported@EE No, and I tried to contact your Head Office, who help me sometimes with my disability needs, and it says the number has changed and that I should call 150 from my phone, which is no use as it is about broadband. Which number has replaced 0800 0790232?
-
Nathan House (@NathMUFC2021) reported@EE Awful signal for 12 days. Can’t call 150, no signal. The EE chat is useless. I’ve been advised to refuse to pay my bill until I have a signal check from you, then when it fails I can leave for non-performance. Absolutely shocking. Can someone get back to me please?
-
Katharine (@katharinebeee) reported@EE literally just lost a customer of 5 years for the sake of £80. Strange.