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EE outages and service status in Heanor and Loscoe, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Heanor and Loscoe, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • 63% Internet (63%)
  • 25% Phone (25%)
  • 13% Wi-fi (13%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 20: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Ilkeston, Nottingham, and Derby.

CityProblem TypeReport Time
Ilkeston Internet 14 days ago
Nottingham Phone 21 days ago
Ilkeston Internet 22 days ago
Nottingham Phone 23 days ago
Ilkeston Internet 26 days ago
Ilkeston Internet 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • DJBrightback
    DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • chrisholley12
    🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • YorkKnightsFan
    NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • therealianisnew
    ianisnew (@therealianisnew) reported from Derby, England

    @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

  • Hoofinbitofkit
    Hoolibar 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hoofinbitofkit) reported from New Basford, England

    @EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp

  • LewSci
    Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • loupnefc
    Louise Chapman (@loupnefc) reported from Mansfield Woodhouse, England

    My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

  • Sharon_dcfc
    Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • jimmybumpkin
    Mark HAWTHORNE (@jimmybumpkin) reported from Derbyshire, England

    @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • marie_kate2
    🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • AmarDaMan
    Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • tyl_ari
    Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • gbusby
    Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • sarahbister
    Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported from Glapwell, England

    Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

  • LynnC0924
    Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SuzJamieson
    Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported

    @EE Fair enough - is there a customer support email address you can point me in the direction of? I point blank refuse to sit and listen to a recording telling me how busy you are for 40 minutes.

  • RyanMesser23
    Ryan Messer (@RyanMesser23) reported

    @EE I’m unable to update my address it just says “We can’t show your address here right now Please come back later when we’ve fixed things” Is there a known issue??

  • PClorley
    paul clorley (@PClorley) reported

    @h1xone @EE The same ee signal always crap where i live , went to smarty £7 a month as opposed to £24ish with ee , both sim only plans i still get unlimited calls and texts and 6 times the data i had with ee , now get 24gig

  • GNtraincrewsFC
    Great Northern Traincrews FC (@GNtraincrewsFC) reported

    @EE Didnt do anything. Im awaiting broadband from yourselves activated on thursday. The 4G back up is useless as there is no signal No signal on my s26 outside It is unacceptable in a major city not to have any signal at all

  • SuzJamieson
    Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported

    @freddy0047 @EE Their app is AI and is absolutely useless. We've just had full fibre broadband installed from them. The installation is causing our neighbour problems but I can't get to speak to anyone to get them to come out and have a look. BT & EE playing tennis with it.

  • DannyHealy9
    Danny Healy (@DannyHealy9) reported

    @EE The worst customer service for business I have ever come across, no one wants to do their job, go to a store sir done that, got told it was a complete waste of time by a member of staff, you need to call the small business team, go back to them and get told to to a store.

  • Ollie_Stokes27
    Ollie Stokes (@Ollie_Stokes27) reported

    @EE I have spent considerable time attempting to resolve this matter through @EE customer service and complaints channels. I was given clear assurances had been handled but EE have not acted on their advisors agreements and gone against agreements received by EE representatives.#EE

  • karakashin
    Pete ‘Moose’ Jousiffe 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@karakashin) reported

    @EE what a heap of rubbish! I’m here in AUS trying to renew an add-on and you are making it so difficult! I’m a new customer and wishing I had never moved to EE!

  • Hasbullins
    Hazbulla (@Hasbullins) reported

    @EE has the be the worst network on the planet it is absolutely **** cant even run an ITV stream with full 5G. Dogshit

  • bevangeleyes
    Bev Nicholas (@bevangeleyes) reported

    @EE hey, I’ve taken o it a new contract with EE to start next month. Do I need to cancel my current contract with EE or will it do it automatically? Thanks