EE outages and service status in Heanor and Loscoe, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Heanor and Loscoe, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (63%)
- Phone (25%)
- Wi-fi (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heanor and Loscoe, England
The most recent EE outage reports came from the following cities: Ilkeston, Nottingham, and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Internet | 8 days ago |
|
Nottingham
|
Phone | 15 days ago |
|
Ilkeston
|
Internet | 16 days ago |
|
Nottingham
|
Phone | 18 days ago |
|
Ilkeston
|
Internet | 20 days ago |
|
Ilkeston
|
Internet | 22 days ago |
Community Discussion
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EE Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported from Glapwell, EnglandAnyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?
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Ishaq (@ishaqmadan) reported from Derbyshire, England@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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dave cox (@onslowcox) reported from Heanor and Loscoe, England@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Richard Radford (@richradford79) reported from Mansfield Woodhouse, England@EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18
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ianisnew (@therealianisnew) reported from Derby, England@EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England@Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.
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terry eleftheriou (@terry_terry) reported from Beeston, England.@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently
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Cast Fireplaces (@castfireplaces) reported from Ripley, EnglandSo we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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🏴chris holley🏴 (@chrisholley12) reported from Beeston, England@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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Samm 💙 (@_S8MM1_) reported from Derbyshire, England@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Rob Holland ⚽️ ☮️ (@robertholland_) reported from West Bridgford, England@sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious
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Louise Chapman (@loupnefc) reported from Mansfield Woodhouse, EnglandMy contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE
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Dawn Dobb (@dawn_dobb) reported from Sutton in Ashfield, England@EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint
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Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
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Mark HAWTHORNE (@jimmybumpkin) reported from Derbyshire, England@EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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👑 Sean 👑 (@kingseany94) reported@NoisyStandard @EE Expects credit for not looking up the signal coverage. Shut up you ****, it’s your fault.
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agrumpyaulman (@agrumpyaulman) reported@EE #billing Check your bills with EE!! After 39 years with BT we switched to EE in June. Never had any inaccuracies in my bills with BT. Ever since switching every bill has been wrong! Staff are friendly and helpful and sort it out but this shouldn’t happen.
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Guy axon (@Guy19013990) reported@EE over 8 phone calls regarding my app not working and no one can fix it and you keep closing my complaints with no resolution why is it so hard for such a big company to work this out
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Hazard Hyena (@hazardhyena) reported@TheBeardedNardo @EE There are so many bad and poor practices going on here that it all seems like a scam even if work was done honestly id have found a different company even if it cost more that is more reputable and reliable then this one its insulting and disrespectful
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ANIA GABB (@aniagabb) reported@EE thank you for this - it’s still not working very well even after reading this. Little disappointed :(
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Sir Rapid Rod (@RodRapid1784) reported@EE It's just the signal
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Gordon Marino (@GordonSMarino) reportedOver two weeks since I wrote to @EE customer services about my account and not even the courtesy of a reply. Phone huge waits, web doesn't work, app wont recognise my account and now ignoring letters. Awful service. Time to contact ombudsman I think.
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Dave (@UK_DC_One) reported@Ofcom A good start Need to make it so everyone can exit a contract if either service being paid for is not up to standard, or after 6 months if not happy can switch at no cost, or added to a contract based on information provided by an agent (@EE did this to me back in December, and now im locked into a phone contract that is not what I was told I was supposed to be paying). It's time these companies are punished for ripping off the British people
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Andrew Berry (@andrewsberry68) reported@EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service
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Shaun Masterton (@Notretsam) reported@Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.