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EE Outage Report in Heanor and Loscoe, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor and Loscoe, Derbyshire, England 11/30/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent EE outage reports came from the following cities: Nottingham, Ilkeston, Derby, Alfreton, Spondon and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham Phone
United KingdomDerby Total Blackout
United KingdomDerby Total Blackout
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • gbusby Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • W999ndysworld Wendy Kirk (@W999ndysworld) reported

    @EE This is absolutely absurd. assured by Tracy wld remain in contact until the issue resolved. This hasn’t happened despite my attempts to reconnect. I feel very let down by your lack of cust service. Please dont communicate the same message again it is very boring and unhelpful

  • GlenMcNeill Glen McNeill (@GlenMcNeill) reported

    Yo @VodafoneUK can you settle arguement, is it you or @EE who kill my call with my amazingly hot girlfriend on the 2hrs mark....? Every damn time..... 👀👀

  • keelymaee Keely Bowes (@keelymaee) reported

    @EE Hey, I'm an old contract customer and I need access to my call log from 2015-onwards, how do i go about getting this? thanks

  • ash_owen Ash Owen (@ash_owen) reported

    @EE I highly doubt the extra £20pm you'll be getting from me will make the smallest of difference to the already terrible service I get in my area, James.

  • neariedy hollie♡ (@neariedy) reported

    @DianeAnnakin @EE idk what u want them to say no problem i’ll just lower your bill. they can’t do anything about it

  • _ihatetories_ andy (@_ihatetories_) reported

    @EE I've already phoned you and you (not you personally) refused to give me a breakdown, I want to sort this because in terms of network coverage I'm very happy with the service but I won't be ripped off

  • versacevains she works in fashun (@versacevains) reported

    @giffgaff @EE @TheO2 why are you all having signal issues?????!!!!!

  • caz_fizz C 🇺🇦 (@caz_fizz) reported

    @EE Can you confirm if you're switching off the 2G signal in the NG area.

  • RichC_Golf RichC 🏌 (@RichC_Golf) reported

    just had 2 emails from @EE and @skytv telling me of price increases so i’m now £16 a month worse off just like that ! @EE increase is 14.5% wtf

  • gowergirl67 Clare M (@gowergirl67) reported

    @EE Hi @ee no service on Gower this morning? Please help 🫤