EE Outage Report in Heanor and Loscoe, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 07: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (34%)
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Total Blackout (13%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent EE outage reports came from the following cities: Derby, Nottingham, Matlock, Alfreton, Mansfield Woodhouse, Ripley and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Nottingham |
||
| Nottingham |
Wi-fi | |
| Matlock |
Phone | |
| Derby |
Internet | |
| Derby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Pete Gerrard
(@PeteGerrard) reported
from
Derbyshire, England
@EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
.@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently
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Dawn Dobb
(@dawn_dobb) reported
from
Sutton in Ashfield, England
@EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄
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Sharon Croucher
(@Sharon_dcfc) reported
from
Heage, England
@EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
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Buzz
(@gbusby) reported
from
Duffield, England
@EE Can’t login in on either the mobile app or the webpage.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.
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Bruce Wiggins
(@BruceWiggins) reported
from
Derbyshire, England
@EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Rolfe
(@samjrolfe) reported
@BenJamesMurphy @EE It's because the courier isn't lost at all. The first time he uploaded a picture of the post office in town. 2nd time was just a blur Today, no picture and claims he's lost. Obviously never used a map before or street signs. These people are allowed to drive somehow.
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Nick Toovey
(@OneTooves) reported
@EE hi guys. My house is in a dead spot for reception. Is there anything I can buy that would boost VoLTE signal?
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Jordan Ashworth
(@jrdnashwrth) reported
When @EE try adding £30+ worth of **** onto your bill that you didn’t even ask for! Sly! 😤🤬
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Andy
(@lufcleeds1982) reported
@EE Hi I've just signed up for your broadband today but would like to cancel as I've agreed a deal with my current provider. How do I go about this?
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Clark Renney
(@ClarkRenney) reported
Now I have no doubt that somewhere in the sinister recesses of the small print, @EE can do this to me. And I am now locked into a bad contract, which I shall exit at the earliest opportunity. Moral of story, when you negotiate with these phone companies, ensure that your -
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Aboronkay
(@Boronkay) reported
Great customer service from @EE! Very happy with their service and support provided
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b✨
(@bchxrlotte) reported
from
Leeds, England
Shout out to @EE for having absolutely awful service in Leeds at the moment. I work in the city centre?? How do I have barely any signal here? And barely any in east Leeds either? I thought your service was supposed to have great signal in this city?
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Andy
(@hhaarrryyyy2020) reported
@EE I use two different network sims in my phone. If I upgrade to pixel 7pro will the handset be unlocked? Also how do I transfer my eSim over?
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Kareem Osman
(@_kar33m) reported
@EE Only your company would agree to a SIGNED contract, take payment and then lie about the whole thing. The customer service from your advisors is beyond disgusting. A signed contract I have, money taking from my account and I am being told no.
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Omaru quietly waiting to expire
(@kuatoring) reported
@EE @WeAreOpenreach when is my outside line going to get fixed? I have ever extending "Review dates" next being 4th April where nothing gets done. I'm fed up of relying on a slow 4g hub to work from home.