EE Outage Report in Heanor and Loscoe, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent EE outage reports came from the following cities: Alfreton, Nottingham, Heanor, Derby, Ilkeston and Spondon.
| City | Problem Type | Report Time |
|---|---|---|
 Alfreton |
Internet | |
| Nottingham |
Phone | |
| Heanor |
Phone | |
| Nottingham |
Phone | |
| Derby |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
.@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently
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Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Sharon Croucher
(@Sharon_dcfc) reported
from
Heage, England
@EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Bruce Wiggins
(@BruceWiggins) reported
from
Derbyshire, England
@EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@andrewbissette) reported
@EE can I get some support getting roaming to work please?
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Gary loves a sandwich 🥪🔰📚❤️❄️🇪🇺💉 😷
(@SandwichGary) reported
@EE I am being continually passed from pillar to post and told to go to apple store etc. My contract is with you. You sort it out! How can I have a clash of insurance when I don’t have any at all on this phone! Your customer service is absolutely dire.
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NATHAN
(@thatsNathan) reported
I’m so gutted that @ThreeUK now charge for roaming 😭 £2/£5 a day soon adds up when you’re away! I think I’m going to have to change to @O2 or @EE that either have kept the roaming inclusive of a plan or have an add on. #SimOnlyPlans #mobilenetworks #Network
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Thomas Hamilton
(@Hammy2273) reported
Upgraded my phone today at the @EE branch at kinnaird park, Edinburgh. Fantasy service from Simon. Another reason I’ve been with EE/Orange for nearly 20 years.
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Kathleen wenaden
(@Kathleenwenade1) reported
@EE why can’t l get through to customer services? I just want to remove roaming!!! It’s easy to sign up for roaming but tricky to remove. Great marketing ploy but terrible for customers
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Haz
(@HarryHowells90) reported
@EE down?
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Spunky Mac spunx
(@Jackson_dixon_d) reported
@BazingaSmth @EE Oh no 30 mins !!!! The humanity. It’s almost like errors can happen and we are all prone to them. I bet u never made a mistake before. And I bet you’re also a theiving scumbag.
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[♛]Leon
(@Blxydes) reported
Hey @EE , messaged this morning regarding my Apple Music, still no reply🤔 Any help would be appreciated 😌
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Rich 🏴🇪🇺
(@BluebirdRichie) reported
Today I learned... it costs £61.56 to call a USA number for 17 minutes on @EE **** **** **** **** **** **** **** ****.
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Jack Goodrum
(@JacksABore) reported
@EE my broadband has been down for over 24 hours now, I work from home and have no network access, I hope to see comprehensive compensation for this! 150 miles of normally not needed driving just to get to my office that I needn’t normally attend and no idea as to when it’s fixed