EE Outage Report in Heanor and Loscoe, Derbyshire, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Nottingham, Matlock, Ilkeston, Sutton in Ashfield, Derby, and Derby.

City	Problem Type	Report Time
Nottingham	Total Blackout	1 hour ago
Matlock	Internet	10 days ago
Nottingham	Phone	10 days ago
Ilkeston	Wi-fi	11 days ago
Ilkeston	Internet	15 days ago
Nottingham	Wi-fi	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  Lisa Bollington 💙 (@labollo) reported 36 seconds ago from Belper, England

  Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

• 
  Amari✗✗✗ (@AmarDaMan) reported 6 minutes ago from West Bridgford, England

  @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

• 
  Cast Fireplaces (@castfireplaces) reported 8 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  Mark HAWTHORNE (@jimmybumpkin) reported 9 minutes ago from Derbyshire, England

  @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

• 
  Ben Curry (@ElecInn) reported 9 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  Richard Radford (@richradford79) reported 12 minutes ago from Mansfield Woodhouse, England

  @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

• 
  Louise Chapman (@loupnefc) reported 18 minutes ago from Mansfield Woodhouse, England

  My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

• 
  Ishaq (@ishaqmadan) reported 20 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  NIGEL M 💛🖤 (@YorkKnightsFan) reported 24 minutes ago from Derbyshire, England

  @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

• 
  Tyl’Ari (@tyl_ari) reported 26 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Ken Godber (@GodberKen) reported 29 minutes ago from Annesley, England

  @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

• 
  Samm 💙 (@_S8MM1_) reported 33 minutes ago from Derbyshire, England

  @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

• 
  🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported 34 minutes ago from Matlock, England

  @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 39 minutes ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  Rob Holland ⚽️ ☮️ (@robertholland_) reported 41 minutes ago from West Bridgford, England

  @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

• 
  Richard Radford (@richradford79) reported 44 minutes ago from Sutton in Ashfield, England

  @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

• 
  Gareth English (@garethenglish86) reported 50 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  David Craven (@davidjcraven) reported 56 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported 57 minutes ago from Beeston, England

  @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

• 
  Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported 58 minutes ago from Glapwell, England

  Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  London Commuter (Working From Home) (@LondonCommuter8) reported 2 minutes ago

  @EE are there still problems in the KT9 area. Both wife and I have had EE reception problems for weeks. Also status check webpage no longer works after asking for mobile number?

• 
  Siâny Taylor (@sianybbz) reported 4 minutes ago

  @EE Any update on the technical issue in ch40je? It’s been nearly 3 days now without any 4g.

• 
  Nicci Christie (@NicciJaneC) reported 4 minutes ago

  @EE because of an issue your end, I was ASSURED a representative would call me back this week, to take a manual payment. He guaranteed he'd call me. Still nothing. I have a complaint pending about all this.

• 
  Rachael Smith (@Rachlarrr) reported 4 minutes ago

  @EE if I was to upgrade to SIM only and it states 12/24 month deal, can I still upgrade to a handset deal at any time? Thank you. #help #advice #customersupport

• 
  Pete (@peteraphoto) reported 5 minutes ago

  @EE Terrible ad !! Your social media team needs a serious word!

• 
  Claire Dack (@Valiot060594) reported 5 minutes ago

  @EE for months now I've had problems with outgoing voice on calls and calls dropping. Probably over a year now if I'm honest. When I've contacted tech they've always said there's either no problems or on one occasion I got lossco for one month. I've been putting up with it but

• 
  Jules (@jgadd69) reported 6 minutes ago

  @EE can i have an email.address.of someone I can complain to about the utter crap service from ee

• 
  Sporting Nest 🇸🇴 (@SportingNest) reported 8 minutes ago

  @EE No, and I tried to contact your Head Office, who help me sometimes with my disability needs, and it says the number has changed and that I should call 150 from my phone, which is no use as it is about broadband. Which number has replaced 0800 0790232?

• 
  Nathan House (@NathMUFC2021) reported 8 minutes ago

  @EE Awful signal for 12 days. Can’t call 150, no signal. The EE chat is useless. I’ve been advised to refuse to pay my bill until I have a signal check from you, then when it fails I can leave for non-performance. Absolutely shocking. Can someone get back to me please?

• 
  Katharine (@katharinebeee) reported 10 minutes ago

  @EE literally just lost a customer of 5 years for the sake of £80. Strange.