EE outages and service status in Heanor and Loscoe, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Heanor and Loscoe, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heanor and Loscoe, England
The most recent EE outage reports came from the following cities: Derby, and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Wi-fi | 13 days ago |
|
Nottingham
|
Internet | 28 days ago |
Community Discussion
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EE Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Mark HAWTHORNE (@jimmybumpkin) reported from Derbyshire, England@EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...
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Hoolibar 🏴 (@Hoofinbitofkit) reported from New Basford, England@EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England@Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.
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Buzz (@gbusby) reported from Duffield, England@EE Can’t login in on either the mobile app or the webpage.
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PHIDIZZ🏄🏿♂️ (@Phidizz) reported from New Basford, England@EE worse customer service and internet providers LOL
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Tyl’Ari (@tyl_ari) reported from Chellaston, England@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Pete Gerrard (@PeteGerrard) reported from Derbyshire, England@EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.
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Rob Holland ⚽️ ☮️ (@robertholland_) reported from West Bridgford, England@sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious
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🏴chris holley🏴 (@chrisholley12) reported from Beeston, England@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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michelle may (@shellbell1234) reported from Stapleford, England@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Richard Radford (@richradford79) reported from Mansfield Woodhouse, England@EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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Adam Fisher (@AdamFisher02) reported from Derbyshire, EnglandDisgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Fogarty (@64Jimfogarty) reported@EE Oh I've tried that no help at all unless I pay more money and I already pay enough
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Snow&Fairways (@IcyFairways) reported@TomTugendhat @O2 @EE Sane with three. Garbage.
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Malcolm (@malythedaddy) reported@EE day 3 and still no signal. Yesterday I was promised it would be working by midnight. What the hell is going on?
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🌼Julie Anne🌼 (@JulesAP011) reported@EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!
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Alex Wise (@AlexCWise) reported@EE Does this include the Android app to log in as keeps asking me to login, i do then loops back to same screen. Also very stuttery
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Dr Devra Kay (@LaBloggeuse) reported@TomTugendhat @O2 @EE I have terrible reception. I have 2shout to be heard. Having ditched my land line relieved to be rid of BT, &loving free calls on What’s App all over the world I can hear people overseas with ease but they can hardly hear me. But with people nearby we can barely hear one another
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Ryan Earley (@earleylad) reported@EE I purchased a tv from you it’s turned up broken how do I speak to someone about this ? I’m not a member I just brought it outright tried the website and the +44 330 123 1105 number but no correct options
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Nick (@_nicks_tweets) reported@EE having any issues with roaming??
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Alun Morgan (@Broomrig) reported@EE I have tried this to no avail. Do me a favour, you try and navigate your website to report service disruption and see how you get on. The UX you offer is dreadful.
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Photo man (@ach59) reported@EE Thanks for not much - all I want to do is talk to a person- after 6 days of tests - but I ring the number you gave and what do I get : Hi, it's the EE Diagnostics bot here. We are now running some tests to see what might be causing a problem…..