EE

EE Outage Report in Heanor and Loscoe, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor and Loscoe, Derbyshire, England 02/10/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent EE outage reports came from the following cities: Derby, Nottingham, Mansfield, New Basford, Ilkeston, Heanor and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomMansfield Phone
United KingdomMansfield Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • gbusby Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • PeteGerrard Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shadowinthevoid 🎃👻🦇ShadowInTheVoid🦇👻🎃 (@shadowinthevoid) reported

    @foxtrotluna @EE I found the same issue with some places with the original document however if you can get the bank or post office to give you a certified copy they will see the signature/stamp and just accept it.

  • DustinHosseini Dustin Hosseini (@DustinHosseini) reported

    @EE But why? Why must one contract, of a lesser value, be paid for when another of higher value might be taken out? Is there some fetish around sticking to the contract? What does EE lose through a customer taking out a more expensive contract?

  • danieljongraham Daniel Graham (@danieljongraham) reported

    @screwballriver @AC_Andii_and_ii @EE They’re having issues processing orders for it at the moment, I’ve just got off the phone. Similar to an iPhone pre order day, their systems have crashed ha

  • Matthewhewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported

    @welshfreak @EE I’ve never had a problem for CS tbh, and EE is BT now anyway

  • DavidBayley13 David Bayley (@DavidBayley13) reported

    @EE Your website seems to be broken! Won’t allow me to go past checkout

  • Pjdroberts Paul Roberts (@Pjdroberts) reported

    @EE does the phone signal on PAYG improve once you put credit on account? I requested a SIM but it’s barely giving me a signal... 1 bar of 4G became 3G then 1 bar of E?! That’s even worse than current provider so I’m reluctant to transfer number and add credit...

  • creventa Creventa (@creventa) reported

    @jayrayner1 @EE Interesting. Great network but are they trying to hide something with this move?

  • Kenguin34 Kenny Burton (@Kenguin34) reported

    Global pandemic, people struggling to put food on the table and pay bills. 95% of companies haven't increased prices, some have even lowered them to help out....but not @EE another annual increase 👍

  • KestrelWaves Naomi Knowles (@KestrelWaves) reported

    @foxtrotluna @EE I've had similar difficulties with other service providers. Until I politely reminded them that if my deed poll was good enough for HMRC, HMPO and the DVLA - why was that not the case for them?

  • Bristolhammerfc Mark White (@Bristolhammerfc) reported

    @EE Good morning, Not happy with your trade in service. Sent two phones in single envelope. Email to say one phone examined waiting for delivery of other. Both phones same envelope. Phone lines permanently engaged. No coherent email answers. Poor service and they have £300 of phones