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EE Outage Report in Heanor and Loscoe, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Matlock, Nottingham, Ilkeston, Sutton in Ashfield, Derby, and Derby.

CityProblem TypeReport Time
Matlock Internet 8 days ago
Nottingham Phone 8 days ago
Ilkeston Wi-fi 9 days ago
Ilkeston Internet 13 days ago
Nottingham Wi-fi 14 days ago
Nottingham Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • onslowcox
    dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • Sharon_dcfc
    Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • LynnC0924
    Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • LynnC0924
    Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • TasTyke
    Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • ArmstrongKSU461
    Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • richardfox92
    Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • DJBrightback
    DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • BruceWiggins
    Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • LewSci
    Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • MarcRipleylatic
    Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • shellbell1234
    michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • fatlee1989
    FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • charlalicia22
    Charlotte Alicia Yeo (@charlalicia22) reported

    @EE Gutted I registered my interest and never received an email 😔

  • AiedenB
    aieden baker (@AiedenB) reported

    @EE could you see if I can spread the cost on a PS5 please, trying to login to my account seems to be taking forever

  • scottilderton
    Scott Ilderton (@scottilderton) reported

    @EE hi i’ve sent a DM can you help asap please

  • Beverly36265792
    Beverly (@Beverly36265792) reported

    annoyed with @EE pay over £200 a month on mobile, £50+ on broadband, bill has never not been paid, always paid before due date in full via card. Because I prefer to shop with card, I cant add an add to plan product because they want 3 months DD history, how about reward loyalty?

  • IAmChanges
    Im me (@IAmChanges) reported

    I really need to leave @EE they are crap and liars

  • Cozz1e
    Cozzie (@Cozz1e) reported

    @EE Absolute ******* shite says choose phone but no way of linking ps5 to phone when you do choose a suggested phone, just pure click bait worst ******* network in the uk

  • Andrew_Parsons
    Andy Parsons (@Andrew_Parsons) reported

    @EE Hi, my mum is an existing ee customer as am I. She needs to upgrade her phone am I able to add her to my EE plan and for her to keep her existing number on the new handset and plan?

  • armxxn85
    A B (@armxxn85) reported

    @virginmedia No. I cannot connect online via the chat or using the app. I’ve been on hold for almost an hour! Thank god for @EE that I can connect via hotspot on my iPhone. @virginmedia I am done with your poor service.

  • patjohnburke
    Patrick John Burke (@patjohnburke) reported

    @EE Only if your are in the first 17 months of your contract? Been with you 20 plus years! Who actually thinks these things up? Customer loyalty not an EE thing? Absolute joke.