EE outages and service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Derby, Nottingham, and Ilkeston.

City	Problem Type	Report Time
Derby	Wi-fi	6 days ago
Nottingham	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  DaveBarberrightback (@DJBrightback) reported 11 seconds ago from Sutton in Ashfield, England

  @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

• 
  David Craven (@davidjcraven) reported 2 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  Buzz (@gbusby) reported 8 minutes ago from Duffield, England

  @EE Can’t login in on either the mobile app or the webpage.

• 
  Richard Radford (@richradford79) reported 13 minutes ago from Mansfield Woodhouse, England

  @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

• 
  Tyl’Ari (@tyl_ari) reported 15 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Rhys Adams (@rhysadams) reported 15 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Marc Knight (@MarcRipleylatic) reported 18 minutes ago from Ripley, England

  @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 23 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  Tas Smithers (@TasTyke) reported 24 minutes ago from Belper, England

  Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

• 
  Pete Gerrard (@PeteGerrard) reported 24 minutes ago from Derbyshire, England

  @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

• 
  Ken Godber (@GodberKen) reported 32 minutes ago from Annesley, England

  @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

• 
  Ishaq (@ishaqmadan) reported 35 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  Richard Fox (@richardfox92) reported 36 minutes ago from South Normanton, England

  @EE why can't I login to community or web site or My EE app

• 
  Rob Holland ⚽️ ☮️ (@robertholland_) reported 38 minutes ago from West Bridgford, England

  @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

• 
  Adam Fisher (@AdamFisher02) reported 42 minutes ago from Derbyshire, England

  Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

• 
  Bruce Wiggins (@BruceWiggins) reported 48 minutes ago from Derbyshire, England

  @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

• 
  Dawn Dobb (@dawn_dobb) reported 52 minutes ago from Sutton in Ashfield, England

  @EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint

• 
  Ben Curry (@ElecInn) reported 55 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  andrew anthoney 🍋 (@andytoon30) reported 56 minutes ago from Mansfield Woodhouse, England

  @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

• 
  Mark HAWTHORNE (@jimmybumpkin) reported 57 minutes ago from Derbyshire, England

  @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Permaculture Guy (@permacultureGB) reported 8 minutes ago

  @EE you need to sort out your ****** phone signal.

• 
  Gary 📐 (@ChargingFamily) reported 12 minutes ago

  @GoodladAndrew @Revolut @EE Looks like EE will have me as a customer for a little longer.

• 
  Gar (@Evolife80) reported 13 minutes ago

  @EE once again the network is down in NE482DA. 5th time this week.

• 
  Kur7t 🏁 (@Kur7t) reported 16 minutes ago

  @Charlie_Mate @England @EE There you go talking about your favourite cup. Why don’t you go and pour a pint of Carabao sit in your arm chair and reminisce on your poor pathetic season. Your reign at the top is short like leprechauns

• 
  Liz Read (@LizRead168) reported 19 minutes ago

  @ChefJBS @robbopalmer @EE Yes you are right. Why are we surprised when we get good service? It must be because it’s rare but nobody cares.

• 
  @AndrewDavies1971 (@TeamMirza2026) reported 19 minutes ago

  @jamesshawvideo IF you're in TF10 there's a major issue in Newport High Street which @EE have been failing to fix since March which is why I have left them

• 
  chrisg (@chrisg742054) reported 20 minutes ago

  @EE Where I live near Louth in Lincolnshire its always a crap signal

• 
  lord farquar (@Rudolph4974) reported 21 minutes ago

  @EE I take out a 5g phone and can’t get any signal even when it drops to 4G I pay good money each month and the signal is **** ! Don’t say check the area to see if theirs a fault either ! Sort or it goes in the bin !

• 
  Dame Joanne Kathleen (@ManyaBlanca) reported 28 minutes ago

  @MisterCow @EE They're switching off half the network, it's not fit for purpose. 3rd mast down in my area in London. No 5g in the south west today. Seems it's offline

• 
  Aces High (@Elliot1980) reported 30 minutes ago

  @robbopalmer @EE Never had an issue with @EE