EE Outage Report in Heanor and Loscoe, Derbyshire, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Nottingham, Matlock, Ilkeston, Sutton in Ashfield, Derby, and Derby.

City	Problem Type	Report Time
Nottingham	Total Blackout	2 days ago
Matlock	Internet	12 days ago
Nottingham	Phone	12 days ago
Ilkeston	Wi-fi	13 days ago
Ilkeston	Internet	17 days ago
Nottingham	Wi-fi	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  Louise Chapman (@loupnefc) reported 3 minutes ago from Mansfield Woodhouse, England

  My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

• 
  Amari✗✗✗ (@AmarDaMan) reported 3 minutes ago from West Bridgford, England

  @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

• 
  Cast Fireplaces (@castfireplaces) reported 4 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  Rob Holland ⚽️ ☮️ (@robertholland_) reported 5 minutes ago from West Bridgford, England

  @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

• 
  David Craven (@davidjcraven) reported 8 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  andrew anthoney 🍋 (@andytoon30) reported 12 minutes ago from Mansfield Woodhouse, England

  @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

• 
  Ben Curry (@ElecInn) reported 14 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported 20 minutes ago from Matlock, England

  @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

• 
  Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported 25 minutes ago from Glapwell, England

  Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported 26 minutes ago from Beeston, England

  @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

• 
  NIGEL M 💛🖤 (@YorkKnightsFan) reported 28 minutes ago from Derbyshire, England

  @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

• 
  Richard Radford (@richradford79) reported 28 minutes ago from Mansfield Woodhouse, England

  @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

• 
  Mark HAWTHORNE (@jimmybumpkin) reported 28 minutes ago from Derbyshire, England

  @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

• 
  Samm 💙 (@_S8MM1_) reported 34 minutes ago from Derbyshire, England

  @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 39 minutes ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  Ishaq (@ishaqmadan) reported 41 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  Ken Godber (@GodberKen) reported 44 minutes ago from Annesley, England

  @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

• 
  Gareth English (@garethenglish86) reported 50 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  Tyl’Ari (@tyl_ari) reported 57 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Richard Radford (@richradford79) reported 58 minutes ago from Sutton in Ashfield, England

  @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Tea (@kevincumbria) reported 5 minutes ago

  @EE I have been locked out of my account for two weeks,. I spoke to customer services back then and I was advised to give it a day or two. I am still locked out and customer service times are in excess of 10 minutes. My account has been hacked twice in the past year. Why noi 2FA?

• 
  Flora Ray (@FloraRay543211) reported 5 minutes ago

  @kevincumbria @EE Be careful with all this recommendations out here, your Hacked account needs a meta help and not all dis recommendations you see here @EvansHertel he is a meta agent and i think you should consult him

• 
  Georgia Marshall (@Georgia43749069) reported 7 minutes ago

  @EE what's going on with service this afternoon? My phone keeps going from no service whatsoever to full signal every few minutes?

• 
  (im)mature student (ex) 🇺🇳🇪🇺🇬🇧🏳️‍🌈🏁➕🖤 (@ximmat) reported 8 minutes ago

  @EE are there issues with network provision near Nottingham? I'm in NG16 at work, and the z-flip3 has "no internet" on any app or service. Having to piggyback a WiFi hotspot on my iPad (which IS working). Rebooted, no joy.

• 
  Robertson78 (@Robertson784) reported 9 minutes ago from Aberdeen, Scotland

  @EE I'm having problems with EE network. Aberdeen area.

• 
  HopeEloise (@HopeEloise2) reported 11 minutes ago

  @EE please tell me why my promised refund hasn’t gone on my account and I’ve now spent 6 hours on the phone to EE over the last month trying to sort YOUR issues.

• 
  Robertson78 (@Robertson784) reported 15 minutes ago from Aberdeen, Scotland

  @EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?

• 
  Lino Rinaldi (@Lino_rinaldi92) reported 16 minutes ago

  @kevincumbria @EE Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.

• 
  Jacks (@jacks1912s) reported 17 minutes ago

  @EE any update on the FIVE masts down in TN33 yet? Day 5 of no signal and router. Currently parked in the next town to send this!! Ironically just a couple of miles away where they have 5G yet TN33 rarely gets 2 bars of 4G!

• 
  Emma O'malley (@EmmaOma20925643) reported 18 minutes ago

  @EE please help me, my z3 flip keeps cutting call off after an hour, how do I stop this?