EE outages and service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Matlock, Ilkeston, Nottingham, and Derby.

City	Problem Type	Report Time
Matlock	Internet	19 hours ago
Ilkeston	Internet	2 days ago
Nottingham	Internet	4 days ago
Ilkeston	Internet	22 days ago
Nottingham	Phone	29 days ago
Ilkeston	Internet	30 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  Rob Holland ⚽️ ☮️ (@robertholland_) reported 4 minutes ago from West Bridgford, England

  @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

• 
  terry eleftheriou (@terry_terry) reported 5 minutes ago from Beeston, England

  .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

• 
  Ishaq (@ishaqmadan) reported 6 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  Sharon Croucher (@Sharon_dcfc) reported 6 minutes ago from Heage, England

  @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

• 
  Rhys Adams (@rhysadams) reported 9 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Tas Smithers (@TasTyke) reported 15 minutes ago from Belper, England

  Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

• 
  Adam Fisher (@AdamFisher02) reported 17 minutes ago from Derbyshire, England

  Shocking customer service from @EE

• 
  Tyl’Ari (@tyl_ari) reported 23 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  michelle may (@shellbell1234) reported 24 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  andrew anthoney 🍋 (@andytoon30) reported 31 minutes ago from Mansfield Woodhouse, England

  @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

• 
  Richard Radford (@richradford79) reported 32 minutes ago from Sutton in Ashfield, England

  @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

• 
  Adam Fisher (@AdamFisher02) reported 34 minutes ago from Derbyshire, England

  Disgusting service by @EE

• 
  Buzz (@gbusby) reported 34 minutes ago from Duffield, England

  @EE Can’t login in on either the mobile app or the webpage.

• 
  Lord William Niven (@bigbrawbill) reported 35 minutes ago from Ilkeston, England

  @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

• 
  Mark HAWTHORNE (@jimmybumpkin) reported 38 minutes ago from Derbyshire, England

  @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

• 
  andrew anthoney 🍋 (@andytoon30) reported 39 minutes ago from Mansfield Woodhouse, England

  @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

• 
  Lord William Niven (@bigbrawbill) reported 41 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported 46 minutes ago from Matlock, England

  @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

• 
  Pete Gerrard (@PeteGerrard) reported 47 minutes ago from Derbyshire, England

  @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 58 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan (@NorthernPeasant) reported 2 minutes ago

  Nice @EE paying for an iPad for 7 months longer than the contract as it never showed an upgrade option, strange how my phone plans do.

• 
  ANDREW HENDERSON (@AHende1006) reported 4 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  Kirst ❤ (@kirst087) reported 6 minutes ago

  @EE It's an issue with your website. I've reported it many times but nothing gets sorted I just get told to phone up all the time. When I phone up I get asked a million security questions which were set up 14 years ago 🙄

• 
  R 👽🤟🏽 (@RaphaelPoitou) reported 6 minutes ago

  @EE your signal is awful everywhere

• 
  Natasha (@NatashaB819) reported 6 minutes ago

  @EE We did a home move 2 years ago and have so far had no issues, other than the extortionate price we’ve been paying! The switch over is on you @EE not us but we’re having to suffer because of it and had to sign up to a new contract that apparently, we can leave at any time

• 
  Tabs (@tabadash) reported 8 minutes ago

  @EE Ok thank you. Unfortunately I'm unable to do that. Is there no way to get to customer services through a text-based channel instead?

• 
  SMV (@MissSmallVoice) reported 11 minutes ago

  @EE Hi, I got msg saying "Your Voicemail PIN has been changed. If you have not requested this, please call Customer Services immediately." After 150, what do I select next please, to sort out this PIN issue? I've called 150 3 times now & end up down 3 rabbit holes. Thank you

• 
  Louise Mullins (@_Loulabelle_) reported 12 minutes ago

  @EE My phone signal is no working how do I call you?

• 
  Gavin Baxter (@GavinBaxter2) reported 13 minutes ago

  @EE @kingseany94 I am in the same position as Sean and now been told it will be 9 days without internet access before an engineer can look at it. Very poor service.

• 
  fenderbass1966 (@fenderbass19661) reported 14 minutes ago

  @EE ime 79 I was happy with plusnet I FEEL VERY SAD . HELP😢