EE outages and service status in Heanor and Loscoe, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Heanor and Loscoe, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heanor and Loscoe, England
The most recent EE outage reports came from the following cities: Derby, and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Wi-fi | 14 days ago |
|
Nottingham
|
Internet | 29 days ago |
Community Discussion
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EE Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Dawn Dobb (@dawn_dobb) reported from Sutton in Ashfield, England@EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint
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Philip Mitchell (@Phil_Mitchell70) reported from Mansfield Woodhouse, England@EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.
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Tyl’Ari (@tyl_ari) reported from Chellaston, England@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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Ishaq (@ishaqmadan) reported from Derbyshire, England@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Richard Radford (@richradford79) reported from Mansfield Woodhouse, England@EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18
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Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England@EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help
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Adam Fisher (@AdamFisher02) reported from Derbyshire, EnglandDisgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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michelle may (@shellbell1234) reported from Stapleford, England@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Louise Chapman (@loupnefc) reported from Mansfield Woodhouse, EnglandMy contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE
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Rob Holland ⚽️ ☮️ (@robertholland_) reported from West Bridgford, England@sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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dave cox (@onslowcox) reported from Heanor and Loscoe, England@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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terry eleftheriou (@terry_terry) reported from Beeston, England@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄
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Ben Curry (@ElecInn) reported from Chellaston, England@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
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PHIDIZZ🏄🏿♂️ (@Phidizz) reported from New Basford, England@EE worse customer service and internet providers LOL
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Sharon Croucher (@Sharon_dcfc) reported from Heage, England@EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please
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Richard Radford (@richradford79) reported from Sutton in Ashfield, England@EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported@EE I seriously want to make a complaint about your complaints team but life is too short.
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The Blasted Cat (@RobbieTwts) reported@TomTugendhat @O2 @EE We increasingly have 650 elected officials in Westminster more interested in chasing personal glory on matters overseas than attempting to resolve domestic issues
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Chris (@ChrisHa21736755) reported@TomTugendhat @O2 @EE The UK mobile companies have been dealing with massive 4G and 5G investment costs and ever decreasing margins due to reducing contract prices. Meanwhile mobile use continues to rise leading to network congestion. All part of a healthy competitive market you might say.
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Sarah Dixon (@SiDix67) reported@EE Been through all of this. I am then directed to the App, using my data because I have no Wifi. New router and still no connection. You use AI Bots and close down technical support at 8pm. Frustration is not a strong enough term. I will be picking this up again later today.
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Bloatee (@Bloatee1) reported@TomTugendhat @O2 @EE I don’t see the problem.
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Sideways Tree (@EX23LCL) reported@TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?
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Paul The Runner (@paulierunner) reported@EE your signal has been utterly useless of late, even on major A roads. You are a business-prevention exercise. Please sort it out.
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CryptoeSIM.io (@cryptoesim) reported@Anarchy_Jim @status_is_down @EE carrier roaming going down while you're abroad is genuinely nightmare fuel pro tip for next time — grab a local eSIM as a backup before you fly. takes 30 seconds, no passport scan, and you're never stranded like this again
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Alun Morgan (@Broomrig) reported@EE I have tried this to no avail. Do me a favour, you try and navigate your website to report service disruption and see how you get on. The UX you offer is dreadful.
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JC (@jaykona3670) reported@EE still useless. I’d advise anyone who is considering joining EE don’t bother. Very poor customer service, no way to talk to technical support instead end up with a useless BOT via text or video guides.