EE outages and service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Nottingham, Ilkeston, and Derby.

City	Problem Type	Report Time
Nottingham	Internet	10 hours ago
Ilkeston	Internet	18 days ago
Nottingham	Phone	25 days ago
Ilkeston	Internet	25 days ago
Nottingham	Phone	27 days ago
Ilkeston	Internet	30 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  Rob Holland ⚽️🏐 (@fullpeltuk) reported 1 minute ago from West Bridgford, England

  @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 6 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  DaveBarberrightback (@DJBrightback) reported 8 minutes ago from Sutton in Ashfield, England

  @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

• 
  Richard Fox (@richardfox92) reported 9 minutes ago from South Normanton, England

  @EE why can't I login to community or web site or My EE app

• 
  andrew anthoney 🍋 (@andytoon30) reported 9 minutes ago from Mansfield Woodhouse, England

  @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

• 
  dave cox (@onslowcox) reported 10 minutes ago from Heanor and Loscoe, England

  @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

• 
  Richard Radford (@richradford79) reported 11 minutes ago from Mansfield Woodhouse, England

  @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

• 
  Marc Knight (@MarcRipleylatic) reported 16 minutes ago from Ripley, England

  @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

• 
  Ben Curry (@ElecInn) reported 18 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  NIGEL M 💛🖤 (@YorkKnightsFan) reported 22 minutes ago from Derbyshire, England

  @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

• 
  Rhys Adams (@rhysadams) reported 30 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  🌹M-K🌹 (@marie_kate2) reported 30 minutes ago from Matlock, England

  @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

• 
  Richard Radford (@richradford79) reported 33 minutes ago from Sutton in Ashfield, England

  @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported 36 minutes ago from Beeston, England

  @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

• 
  Tyl’Ari (@tyl_ari) reported 36 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Dawn Dobb (@dawn_dobb) reported 38 minutes ago from Sutton in Ashfield, England

  @EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint

• 
  terry eleftheriou (@terry_terry) reported 38 minutes ago from Beeston, England

  @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

• 
  Lisa Bollington 💙 (@labollo) reported 42 minutes ago from Belper, England

  Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

• 
  ianisnew (@therealianisnew) reported 45 minutes ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

• 
  Lord William Niven (@bigbrawbill) reported 58 minutes ago from Ilkeston, England

  @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FitbaLitics 🆎 ⚖️ 🐏 ⚽️ 🏡 🎶 (@fitba_house) reported 4 minutes ago

  @England @EE @BukayoSaka87 Never seen so much hype over a friendly

• 
  James Montgomery (@monty772011) reported 8 minutes ago

  @EE Hi, please can someone respond to my complaint sent yesterday morning, urgently! My Mum has been without a landline for two weeks, due to move from Plusnet. My Dad is in a home with Alzheimer’s & she has to keep topping up her mobile to stay in contact. Causing huge stress!

• 
  paul clorley (@PClorley) reported 11 minutes ago

  @h1xone @EE The same ee signal always crap where i live , went to smarty £7 a month as opposed to £24ish with ee , both sim only plans i still get unlimited calls and texts and 6 times the data i had with ee , now get 24gig

• 
  Lindsay Brunt (@Lindsay_Brunt) reported 16 minutes ago

  @EE Done that today - they reset the mast (even though your system said no internet issues) now it’s even worse than before!! 4 hours I’ve been logged on with minimal activity…. How do I complain so I don’t pay my next bill as am not paying for service we’re not receiving!

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 20 minutes ago

  @EE lie to me about it being cable issues or whatever you said again though i swear to ******* god

• 
  JudyYorke (@JudyYorke) reported 21 minutes ago

  I despair of @EE . After huge problems, I ended up staying with them (broadband) after a local company let me down. But a week after agreeing a new contract, I haven't had it confirmed in writing.I can't get through on the phone (30 min wait) and exec complaints haven't replied.

• 
  simon withers (@KalEl_WBS) reported 22 minutes ago

  @EE why is 5G so slow in my area NE23, usually get 30mb not exactly the 5G+ experience you say. And yes I’ve reported this and you say there’s no issues and it’s on our phones and not just one device

• 
  Sajjad El Patron (@SajjadElPatron) reported 24 minutes ago

  @EE We order a TV and it’s damaged. I spoke to the customer service more than 1 hour and 1 person ask all the details and waste 20,25 minutes and pass the phone to another and she asked me the same questions and pass to the other. EE supply chain giving a time slot 9am to 5pm 1/1

• 
  Gazza Noble (@Gazza_Noble) reported 26 minutes ago

  Is @EE internet down

• 
  Beverley Rutter (@BeverleyRutter) reported 27 minutes ago

  @ee who do I contact about poor phone reception we have been having for the last month or so ??