EE outages and service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Nottingham, Ilkeston, and Derby.

City	Problem Type	Report Time
Nottingham	Phone	5 days ago
Ilkeston	Internet	6 days ago
Nottingham	Phone	7 days ago
Ilkeston	Internet	10 days ago
Ilkeston	Internet	11 days ago
Ilkeston	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  Marc Knight (@MarcRipleylatic) reported 25 seconds ago from Ripley, England

  @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

• 
  Rob Holland ⚽️🏐 (@fullpeltuk) reported 1 minute ago from West Bridgford, England

  @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

• 
  Philip Mitchell (@Phil_Mitchell70) reported 4 minutes ago from Mansfield Woodhouse, England

  @EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.

• 
  Rhys Adams (@rhysadams) reported 4 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Richard Fox (@richardfox92) reported 4 minutes ago from South Normanton, England

  @EE why can't I login to community or web site or My EE app

• 
  michelle may (@shellbell1234) reported 6 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  andrew anthoney 🍋 (@andytoon30) reported 7 minutes ago from Mansfield Woodhouse, England

  @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 8 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  David Craven (@davidjcraven) reported 9 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  Lynn Clayton (@LynnC0924) reported 10 minutes ago from Pleasley, England

  @EE Did that yesterday they can’t help 🤯

• 
  Bruce Wiggins (@BruceWiggins) reported 16 minutes ago from Derbyshire, England

  @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

• 
  Tyl’Ari (@tyl_ari) reported 23 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Richard Radford (@richradford79) reported 28 minutes ago from Mansfield Woodhouse, England

  @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

• 
  Ishaq (@ishaqmadan) reported 32 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  Buzz (@gbusby) reported 36 minutes ago from Duffield, England

  @EE Can’t login in on either the mobile app or the webpage.

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 44 minutes ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  Richard Radford (@richradford79) reported 47 minutes ago from Sutton in Ashfield, England

  @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

• 
  Lewis Rymer (@LewSci) reported 47 minutes ago from Wirksworth, England

  @EE no network again in my area.

• 
  Lord William Niven (@bigbrawbill) reported 53 minutes ago from Ilkeston, England

  @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

• 
  NIGEL M 💛🖤 (@YorkKnightsFan) reported 57 minutes ago from Derbyshire, England

  @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Owen (@gjo2405) reported 4 minutes ago

  @EE Spent 53 minutes on a call with the solution being an option of extra £15 per month so still not resolved ! One for CEOemail I suspect

• 
  Json (@Stuff1646) reported 5 minutes ago

  @jpwhutv @EE I'd recommend ditching @EE for another provider. They charge arm 'n' leg and provide no value to the customer.

• 
  David Booth (@Boothy_4) reported 16 minutes ago

  @clairemul87 @EE Same issue!

• 
  David (@davidofsussex) reported 16 minutes ago

  @StupidNeilAgain @DaniYesod @EE Just tell the automated voice recognition thing “I want to cancel my contract” and you’ll be through to a person in a jiffy.

• 
  Margaret Newbery (@mege09) reported 17 minutes ago

  @EE We are still getting texts saying there is a problem at the moment every day - which is not good enough and very frustrating as we can’t do much on our phones !!

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 20 minutes ago

  @Lewciie @EE And the attitude of "oh well, if you don't like it leave and pay us a leaving fee" is disgusting. Definitely no "customer first" policy with this lot.

• 
  Gareth Owen (@gjo2405) reported 20 minutes ago

  @EE Hi @EE , just about to start going round the never ending loop of text messages to try in vain to speak to someone about this rubbish service I am getting from you, is there any chance of someone calling me?

• 
  Yokenthwaite (@BayXXIV) reported 22 minutes ago

  @EE @Dykediaries69 Funny you mention that I tried your online support and I tried your "team" via the phone no help was provided as still having the same issue.

• 
  John Toohey (@jf2e) reported 22 minutes ago

  @England @EE @HKane England were in trouble against the DR Congo. Harry Kane did what you would hope your Captain would do. He stepped up 2 goals

• 
  Pete Searle (@PeterSe38295412) reported 27 minutes ago

  @EE Excellent customer service!!! Yeah right. Im sure the ombudsman will be interested to know how you guys treat your customers