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EE outages and service status in Heanor and Loscoe, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Heanor and Loscoe, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Matlock, Ilkeston, and Nottingham.

CityProblem TypeReport Time
Matlock Internet 11 days ago
Ilkeston Internet 12 days ago
Nottingham Internet 15 days ago
Ilkeston Internet 1 month ago
Nottingham Phone 1 month ago
Ilkeston Internet 1 month ago

Community Discussion

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EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • ArmstrongKSU461
    Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me ๐Ÿ˜‚

  • gbusby
    Buzz (@gbusby) reported from Duffield, England

    @EE Canโ€™t login in on either the mobile app or the webpage.

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • rhysadams
    Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 Thatโ€™s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - Iโ€™m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • AmarDaMan
    Amariโœ—โœ—โœ— (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • robertholland_
    Rob Holland โšฝ๏ธ โ˜ฎ๏ธ (@robertholland_) reported from West Bridgford, England

    @sportingintel @EE Left them a few years back, Iโ€™ll never go back as their customer service is atrocious

  • sarahbister
    Sarah Bister ๐Ÿฆ๐Ÿšด๐Ÿƒ๐Ÿ’š๐Ÿƒ (@sarahbister) reported from Glapwell, England

    Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and canโ€™t chase as my number is being ported ? Any online chat ?

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again ๐Ÿ™„

  • LewSci
    Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • andytoon30
    andrew anthoney ๐Ÿ‹ (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • YorkKnightsFan
    NIGEL M ๐Ÿ’›๐Ÿ–ค (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I canโ€™t connect to anything unless Iโ€™m connected to WiFi and need use of Apps for work , thanks

  • ishaqmadan
    Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with ยฃ15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged ยฃ10 for it. Appreciate your help.

  • fullpeltuk
    Rob Holland โšฝ๏ธ๐Ÿ (@fullpeltuk) reported from West Bridgford, England

    @Turkey_Twizzler @EE @virginmedia Iโ€™m back with EE having previously left 3 years ago as the service was bad. O2 werenโ€™t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

  • LynnC0924
    Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they canโ€™t help ๐Ÿคฏ

  • castfireplaces
    Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE canโ€™t get a phone signal 200 yds down the road from my house cmon sort it out

  • LynnC0924
    Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • chrisholley12
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟchris holley๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than ยฃ54. Currently on @VodafoneUK, best they could offer was ยฃ50 with discount an 10+ year customer

  • MarcRipleylatic
    Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! Iโ€™ve just tried to get a monthly plan in your shop and youโ€™ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • DataAnalystLee
    Lee Cadwallader-Allan ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡บ๐Ÿ‡ฆ (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • androidfung
    Fung (@androidfung) reported

    @EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.

  • journoian
    Ian Murphy (@journoian) reported

    Hey @ee you send me a message to call 150 inside working hours because you canโ€™t tell me my roaming minutes for an unlimited business account. When I try it tells me they are unavailable. Why tell me they are there 8am-8pm if they are not available. #fail

  • ImisiAda
    Imisi (@ImisiAda) reported

    @EE your customer service is horrendous. I've had a complaint open for 6 weeks and everyone has been extremely unhelpful.

  • AustenMathieson
    ๐™ฐ๐šž๐šœ๐š๐šŽ๐š— ๐™ผ๐šŠ๐š๐š‘๐š’๐šŽ๐šœ๐š˜๐š— (@AustenMathieson) reported

    @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. Weโ€™ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & theyโ€™ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

  • jpglover1982
    JP Glover ๐Ÿณ๏ธโ€๐ŸŒˆ (@jpglover1982) reported

    @EE need some help guys, done messaging told to ring 150 and 150 are not able to assist I need to speak to someone regarding ee one up rewards

  • Sarahlewp
    Sarah loopy (@Sarahlewp) reported

    @EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !

  • pagechord
    Alan Royston (@pagechord) reported

    @EE - Been going through problems with @EE for weeks, your transition to digital landlines is shambolic. The newly supplied Smart Hub wouldn't connect, landline still doesn't work. Told you'll need to order landline again, awaiting further call Mon, Aug 10th. Appalling service!

  • HannahYouds
    Hannah Youds (@HannahYouds) reported

    @EE I canโ€™t make a call to you as my new phone hasnโ€™t picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?

  • shaunwbull
    shaun bull (@shaunwbull) reported

    @EE Can I raise a formal complaint on this matter and arrange a refund. I have tried several numbers. Nobody is interested in helping unless it relates to a phone issue. It has now been 6 working days with no information, with a promised 1-3 working day delivery.

  • ellakerris
    Stuart Williamson (@ellakerris) reported

    @EE @danfotoman1 @ee are so ****, i used to have 7 phones and 2 i pads with them, i`m finally down to 1 phone and i still feel like they are ripping me off. good luck you`ll need it