EE outages and service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Derby, Nottingham, Ilkeston, Matlock, and Sutton in Ashfield.

City	Problem Type	Report Time
Derby	Phone	6 days ago
Nottingham	Phone	7 days ago
Ilkeston	Phone	8 days ago
Nottingham	Total Blackout	20 days ago
Matlock	Internet	1 month ago
Nottingham	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  Philip Mitchell (@Phil_Mitchell70) reported 58 seconds ago from Mansfield Woodhouse, England

  @EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.

• 
  Adam Fisher (@AdamFisher02) reported 8 minutes ago from Derbyshire, England

  Disgusting service by @EE

• 
  🌹M-K🌹 (@marie_kate2) reported 11 minutes ago from Matlock, England

  @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

• 
  Hoolibar 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hoofinbitofkit) reported 14 minutes ago from New Basford, England

  @EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp

• 
  David Craven (@davidjcraven) reported 15 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  Ben Curry (@ElecInn) reported 23 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  Ken Godber (@GodberKen) reported 24 minutes ago from Annesley, England

  @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

• 
  andrew anthoney 🍋 (@andytoon30) reported 25 minutes ago from Mansfield Woodhouse, England

  @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

• 
  Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported 25 minutes ago from Glapwell, England

  Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

• 
  🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported 27 minutes ago from Matlock, England

  @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

• 
  Lord William Niven (@bigbrawbill) reported 28 minutes ago from Ilkeston, England

  @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 29 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  Louise Chapman (@loupnefc) reported 31 minutes ago from Mansfield Woodhouse, England

  My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

• 
  Richard Radford (@richradford79) reported 42 minutes ago from Sutton in Ashfield, England

  @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

• 
  andrew anthoney 🍋 (@andytoon30) reported 42 minutes ago from Mansfield Woodhouse, England

  @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

• 
  michelle may (@shellbell1234) reported 45 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  Adam Fisher (@AdamFisher02) reported 47 minutes ago from Derbyshire, England

  Shocking customer service from @EE

• 
  terry eleftheriou (@terry_terry) reported 49 minutes ago from Beeston, England

  .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

• 
  Lord William Niven (@bigbrawbill) reported 49 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported 59 minutes ago from New Basford, England

  @EE worse customer service and internet providers LOL

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Don kk (@comm_triplev) reported 8 minutes ago

  @EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents

• 
  Steve Jay 🚫 by CRT 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (Starmer out)!! (@s1l2j) reported 11 minutes ago

  @EE this is my internet yet again. It’s absolutely rubbish, and I even pay extra for preferential signal. Diabolical service, and only word spaghetti rather than a fix! The postcode is Nn7 3fg

• 
  James (@palmerzan587) reported 15 minutes ago

  @EE Absolutely awful service, left tonight without internet and told the issue might not be resolved until 17:30 tomorrow. Most reliable broadband…what a joke!

• 
  Brian Slater (@BrianSlater1976) reported 19 minutes ago

  @EE This is becoming ridiculous. WiFi connection is so slow and still no mobile signal. Can hardly check for updates l.

• 
  Sarah Jones #21 (@jonesy_laaa) reported 20 minutes ago

  @EE I’ve tried ringing and I’ve been on the phone twice this week to sort it out and after an hour, you guys hang up on me. Just give me back my refund please. It’s beyond a joke when my final bill was you was generated on the 18th March!

• 
  Charlie Thomas (@CThomas663) reported 27 minutes ago

  And then the auto dialler calls me straight back with an empty line. Much more of this, @EE and I'll be switching network provider.

• 
  sunshine2015 (@iconicdriver) reported 28 minutes ago

  After 30 years with @EE t mobile and mercury decided to jump ship as the best deal they could offer was double the price of another provider. Guess it dont pay to be a loyal customer any more

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 28 minutes ago

  @EE Still no call from tech support!!

• 
  Dan 'Nubz' 🤔 (@IamNubz) reported 32 minutes ago

  @WeAreOpenreach & @EE again failing Rural customers. Two major service outages in 6 months. No communication, last one was from 19th December to 7th January with no Internet in area with no indoor signal. This time ETA is 29th April, was 28th yesterday. Pathetic.

• 
  Sam J (@samj2501) reported 33 minutes ago

  @EE @EE 40 minutes into a live chat trying to get this sent out still. Whoever decides your customer services scripts and strategy needs sacking immediately. Can’t wait for my contracts to run down to move elsewhere because you’re THE MOST frustrating company to try and deal with