EE outages and service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Nottingham, Ilkeston, and Derby.

City	Problem Type	Report Time
Nottingham	Phone	1 day ago
Ilkeston	Internet	4 days ago
Ilkeston	Internet	5 days ago
Ilkeston	Internet	5 days ago
Nottingham	Wi-fi	8 days ago
Derby	Wi-fi	23 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  Rob Holland ⚽️ ☮️ (@robertholland_) reported 29 seconds ago from West Bridgford, England

  @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

• 
  Adam Fisher (@AdamFisher02) reported 9 minutes ago from Derbyshire, England

  Disgusting service by @EE

• 
  Ken Godber (@GodberKen) reported 19 minutes ago from Annesley, England

  @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

• 
  Lewis Rymer (@LewSci) reported 20 minutes ago from Wirksworth, England

  @EE no network again in my area.

• 
  Rhys Adams (@rhysadams) reported 20 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  andrew anthoney 🍋 (@andytoon30) reported 21 minutes ago from Mansfield Woodhouse, England

  @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

• 
  NIGEL M 💛🖤 (@YorkKnightsFan) reported 28 minutes ago from Derbyshire, England

  @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

• 
  David Craven (@davidjcraven) reported 29 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 32 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  Adam Fisher (@AdamFisher02) reported 33 minutes ago from Derbyshire, England

  Shocking customer service from @EE

• 
  Richard Radford (@richradford79) reported 41 minutes ago from Mansfield Woodhouse, England

  @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

• 
  Marc Knight (@MarcRipleylatic) reported 42 minutes ago from Ripley, England

  @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

• 
  michelle may (@shellbell1234) reported 42 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  Pete Gerrard (@PeteGerrard) reported 46 minutes ago from Derbyshire, England

  @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

• 
  andrew anthoney 🍋 (@andytoon30) reported 48 minutes ago from Mansfield Woodhouse, England

  @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

• 
  Buzz (@gbusby) reported 48 minutes ago from Duffield, England

  @EE Can’t login in on either the mobile app or the webpage.

• 
  Cast Fireplaces (@castfireplaces) reported 51 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  Mark HAWTHORNE (@jimmybumpkin) reported 54 minutes ago from Derbyshire, England

  @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

• 
  PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported 56 minutes ago from New Basford, England

  @EE worse customer service and internet providers LOL

• 
  ianisnew (@therealianisnew) reported 59 minutes ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Searle (@PeterSe38295412) reported 2 minutes ago

  @EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.

• 
  Ross E J Colbert (@slbhatter) reported 8 minutes ago

  @EE having problem with data roaming whilst abroad. Was working just cut out?

• 
  مـ(maz362 )ــازن سعيد (@maz362) reported 10 minutes ago

  @EE @_nicks_tweets having any issues with roaming??

• 
  Hugies (@HughEdw54983916) reported 12 minutes ago

  @TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.

• 
  Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported 15 minutes ago

  @EE we had an engineer come round to install an upgrade today. completely incompetent and constantly on the phone to a call centre who were of no help. left early and we now have no internet. Could you advise me as to where I lodge a formal complaint and seek compensation?

• 
  Clint Sookermany (@ClintNorDD) reported 16 minutes ago

  @EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?

• 
  Gary Reid (@garyreid94) reported 17 minutes ago

  @EE @_nicks_tweets You clearly have issues get it sorted

• 
  JC (@jaykona3670) reported 17 minutes ago

  @EE Tried that and end with a text message service that I have already been through about 4 times with no success. I was given no option to talk to a guide, the call just hung up at the end. I can’t book an engineer as the link provided by the BOT will not load.

• 
  Photo man (@ach59) reported 17 minutes ago

  @EE Is there anyone there who will actually talk to me so I can explain the issue? You keep doing the same checks & telling me it’s all working - it isn’t !!

• 
  Jim Fogarty (@64Jimfogarty) reported 18 minutes ago

  @EE Oh I've tried that no help at all unless I pay more money and I already pay enough