EE Outage Report in Heanor and Loscoe, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent EE outage reports came from the following cities: Alfreton, Nottingham, Heanor, Derby, Ilkeston and Spondon.
| City | Problem Type | Report Time |
|---|---|---|
 Alfreton |
Internet | |
| Nottingham |
Phone | |
| Heanor |
Phone | |
| Nottingham |
Phone | |
| Derby |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Sharon Croucher
(@Sharon_dcfc) reported
from
Heage, England
@EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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john Dillinger
(@johnu_26) reported
@EE having issues making/receiving calls. Is there a network failure?
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Alice Couldwell
(@alski1) reported
@EE trying to find how to contact you guys, I don’t have a mobile with you, just trying to cancel my watch contract as I can’t upgrade without having a phone with you still. But all I’m getting is, call 150, which I can’t as I’ve switched providers. Can you help please?
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Matt P
(@Mattenfore) reported
@EE is there a problem in the tower bridge SE1 area? My mobile Internet keeps cutting out this morning.
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James Mcgregor
(@Mesa_Financial) reported
Honestly the best bit of advice I will give anyone is to never switch your Mobile network to @EE or BT mobile Never get signal or internet anywhere. It’s shocking
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AJ
(@HubbleAJ) reported
@EE how come when I switch my wi fi on my phone the signal drops low but then reverts back when I switch back to 4G?
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Daniel Rodger
(@DanielRodger) reported
@steviedallas9 @EE @AppleSupport Yes, it's for every phone. The only reason they're following me at the minute is because they're trying to sort an issue out with my phone also.
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𝐁.
(@BroganKirkby) reported
@EE another day with no information about my phone trade in. I’m fed up with keep calling and being given the same poor excuse. You have my phone, it’s been signed for and I have had members of staff confirm this. What the heck is happening?! I’m getting desperate now!!
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Sarah W
(@Explore_Believe) reported
@EE received new phone & sim and been trying to complete simswap only for an error to come up. Also receiving voicemails and phone calls for someone else on my new phone with the new SIM card in which is a bit concerning! Cannot get through to speak to anyone at EE. Any help??
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Michaela Cooke
(@TallulahThings) reported
@EE I’ve been trying to upgrade my phone for 2 hrs now on my EE and it won’t go past the checkout! I’m so fed up!!! Is the website down?
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Dana B
(@Dana_Bailey) reported
@EE Got my new sim and it’s been over 24 hours and it’s still not activated and I’ve still not got any service