EE outages and service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor and Loscoe, England

The most recent EE outage reports came from the following cities: Matlock, Ilkeston, Nottingham, and Derby.

City	Problem Type	Report Time
Matlock	Internet	3 days ago
Ilkeston	Internet	4 days ago
Nottingham	Internet	7 days ago
Ilkeston	Internet	24 days ago
Nottingham	Phone	1 month ago
Ilkeston	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  andrew anthoney 🍋 (@andytoon30) reported 2 minutes ago from Mansfield Woodhouse, England

  @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

• 
  Lewis Rymer (@LewSci) reported 7 minutes ago from Wirksworth, England

  @EE no network again in my area.

• 
  Buzz (@gbusby) reported 8 minutes ago from Duffield, England

  @EE Can’t login in on either the mobile app or the webpage.

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 14 minutes ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  DaveBarberrightback (@DJBrightback) reported 19 minutes ago from Sutton in Ashfield, England

  @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

• 
  PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported 20 minutes ago from New Basford, England

  @EE worse customer service and internet providers LOL

• 
  🌹M-K🌹 (@marie_kate2) reported 23 minutes ago from Matlock, England

  @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

• 
  terry eleftheriou (@terry_terry) reported 25 minutes ago from Beeston, England

  .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

• 
  dave cox (@onslowcox) reported 26 minutes ago from Heanor and Loscoe, England

  @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

• 
  Lord William Niven (@bigbrawbill) reported 29 minutes ago from Ilkeston, England

  @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

• 
  Philip Mitchell (@Phil_Mitchell70) reported 30 minutes ago from Mansfield Woodhouse, England

  @EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.

• 
  Adam Fisher (@AdamFisher02) reported 33 minutes ago from Derbyshire, England

  Disgusting service by @EE

• 
  Lord William Niven (@bigbrawbill) reported 34 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  Amari✗✗✗ (@AmarDaMan) reported 43 minutes ago from West Bridgford, England

  @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

• 
  Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported 43 minutes ago from Glapwell, England

  Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

• 
  🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported 44 minutes ago from Matlock, England

  @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

• 
  Adam Fisher (@AdamFisher02) reported 45 minutes ago from Derbyshire, England

  Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

• 
  terry eleftheriou (@terry_terry) reported 47 minutes ago from Beeston, England

  @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

• 
  Ishaq (@ishaqmadan) reported 50 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  andrew anthoney 🍋 (@andytoon30) reported 59 minutes ago from Mansfield Woodhouse, England

  @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abdullah lodhi (@alodh15) reported 2 minutes ago

  @EE Its been nearly a month that we have been without any Internet. Countless calls made , customer support has been terrible. We have had multiple openreach engineers attend who have not been able to do anything . This has caused so much disruption to us.

• 
  M (@KlaxonDelight) reported 2 minutes ago

  @ee my phone is not connect to any network in France and I’m stranded

• 
  Erika (@ErikaDucker) reported 2 minutes ago

  @EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt

• 
  Jon Pitts (@briavelsjon) reported 6 minutes ago

  @imjustryan___ @EE London's a pretty pretty big city, can you be a bit more specific? And is the issue poor data speeds? Or lack of coverage?

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 7 minutes ago

  Why is @EE signal so bad at the moment. Every single phone call cuts off. UK’s number 1 my arse.

• 
  Lennox Richardson (@lennyrfc) reported 11 minutes ago

  @EE Never ideal & always frustrating - it’s 2100 in the evening & I’ve got one bar of signal strength so I’m not dialling a number to speak to an automated person yet again or have a response via this forum using a bot. Your service is woeful at best.

• 
  angel (@fathersaph) reported 12 minutes ago

  @EE one of your employees added insurance to my phone plan after i refused and now your company is refusing to help me. look into this employee and see how many people call to cancel insurance.

• 
  Chris (@chris2905621) reported 12 minutes ago

  @EE How can people vote you the top of mobile rating 25 years running, I'd vote you bottom!! You do not reply to messages, disgusting service!!

• 
  Lennox Richardson (@lennyrfc) reported 15 minutes ago

  @EE why have I only got one bar of signal strength in my location? From the so called best network in 🇬🇧 I’d expect slightly more..

• 
  Alex Davies (@GNEAlex22) reported 16 minutes ago

  @EE Sick of wasting my breath with you guys, my app hasn’t worked for 18 months now and signal is very poor around Gateshead riverside. Don’t even know what I’m paying for anymore