EE

EE Outage Report in Heanor and Loscoe, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor and Loscoe, Derbyshire, England 02/01/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent EE outage reports came from the following cities: Mansfield, Nottingham, New Basford, Ilkeston, Heanor, Alfreton and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomMansfield Phone
United KingdomMansfield Wi-fi
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomHeanor Internet

Community Discussion

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EE Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris_cfr_Hyde Chris Jones (@Chris_cfr_Hyde) reported from Manchester, England

    @Apple 15.0.2 has killed 5g on my iPhone 13 pro max on @EE looking at the Internet i don't seem to be alone. Network reset won't work nor will restarts pls fix this ASAP even doesn't work on @ThreeUK sim not happy

  • officialrobert0 Robert Smith (@officialrobert0) reported

    @EE why have I only got 2 bars of signal

  • Mark29071823 Mark (@Mark29071823) reported

    @EE Please please please don’t order a phone from EE after waiting 4 weeks I’m now told my phone still have no delivery date and if it doesn’t come by the weekend 5 weeks just cancel it. What a joke of a company avoid avoid avoid avoid avoid

  • yorkeyglen Yorkey (@yorkeyglen) reported

    @EE @EE I have paced a order for a I phone 13 pro there is a delay which I understand but I have taken the trade in option that give discount on rental that I need to return old phone in 9 days time and I can’t get to talk to anyone even your shop will not help about this

  • ItsJamesPowers James Powers 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ItsJamesPowers) reported

    @EE I understand @EE and others are having issues with supply, but they is now clear evidence across social media that new customers are being prioritised. They were one such yesterday where she order the device a week after me but yet as a 24-hour dispatch notice. (1/2)

  • officialrobert0 Robert Smith (@officialrobert0) reported

    @EE It doesn't seem to be affecting my calls but data is a bit slow it's odd that I only have 2 bars 🤔

  • DwSebastien sebastien DW (@DwSebastien) reported

    @EE What does one have to do to have their issue resolved? 12 calls,4.5 hours on the phone,4 complaints cases and still no response about the 12 months Xbox Game Pass Ultimate worth £130 I was meant to get with my new Z Fold 3 on release day! False advertising. I can smell a suit

  • petra_scz Petra Stockelmayer (@petra_scz) reported

    @EE what’s going on with your broadband and reception in Surbiton, KT5 area please? No service since last night on my broadband and even worse than usual Mobile reception

  • Mark29071823 Mark (@Mark29071823) reported

    @EE Please please please don’t order a phone from EE after waiting 4 weeks I’m now told my phone still have no delivery date and if it doesn’t come by the weekend 5 weeks just cancel it. What a joke of a company avoid avoid avoid avoid avoid

  • damiensedgwick Damien Sedgwick (@damiensedgwick) reported

    @EE placed an order with yourselves on the 9th and it has been confirmed but delivery is still awaiting confirmation? Can someone help me out please.