EE Outage Report in Hilton, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hilton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at EE
EE is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hilton, Derbyshire, England
The most recent EE outage reports came from the following cities: Derby, Burton upon Trent, Swadlincote, Coalville and Ashby de la Zouch.
City | Problem Type | Report Time |
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Total Blackout | ||
Total Blackout | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hilton, England
Latest outage, problems and issue reports in Hilton and nearby locations:
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S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England
@EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!
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jake_burton (@Burton_jake25) reported from Ellastone, England
@tammyanneb @EE Mine was down from 11.3
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Ben Curry (@ElecInn) reported from Chellaston, England
@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
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Gareth Brown (@gaznet) reported from Swadlincote, England
@EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.
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Rhys Adams (@rhysadams) reported from Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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jake_burton (@Burton_jake25) reported from Ellastone, England
@EE anyone else having problems with ee today ? Or is it just me
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Marc Knight (@MarcRipleylatic) reported from Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England
@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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Daniel Hollins (@lordhollins) reported from Hatton, England
@EE If you could provide a reasonable 4G service in LE19 first that would be great.
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Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England
@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
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Matthew O'Neill (@MatthewON) reported from Ashby-de-la-Zouch, England
@EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.
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Buzz (@gbusby) reported from Duffield, England
@EE Can’t login in on either the mobile app or the webpage.
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Helen Bennett (@Helen_Bennett) reported from Burton upon Trent, England
Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!
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Jamie Livingston (@pyebibby) reported from Burton upon Trent, England
@EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃
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Nick Meakin (@NickolaiMeakin) reported from Coalville, England
@Lesley_kr @EE Mobile and TV companies are the worst. Customer loyalty counts for naff all. Threaten to leave a miraculously a deal emerges.
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Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England
Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓
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dave cox (@onslowcox) reported from Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Tas Smithers (@TasTyke) reported from Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Cast Fireplaces (@castfireplaces) reported from Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Tyl’Ari (@tyl_ari) reported from Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Loblaw’s Law Blog (@zosteb) reported
@Soxthewavingcat @EE I'm so sorry you experienced this with @EE but they are cold and callous when I frequently asked for assistance in a few issues I was having with the service. I gave up eventually and moved to three!
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Jack Foy (@Anxiety_Jack_) reported
@Soxthewavingcat @EE I hate EE. They had a bad attitude with me once. I've never gone back. Not to mention the extortionate prices they charge.
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Katy (@KatherineLeyden) reported
@EE I've been trying to cancel my contract since December and switch to PAYG, and have twice been told it's sorted and I'm today still getting info on my next bill and charges. My contract ended in January, but you continue to charge me the full contract price.
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Socialist Red Robin (@RobinSocialist) reported
@Soxthewavingcat @EE Well then, I shall be switching provider when my contract ends if this is how you treat vulnerable customers. @EE
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Michael (@lendafender) reported
@OpenreachHelp @BrunoKalmar @EE I lie- they offered me extra data for my phone. Useless when all I can muster from my Faraday cage of a flat is one bar of H+ signal, good for 0.5-0.8 mbps download
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Reginald Thunderbastard Esq 🇫🇷 🇯🇵 (@SatanMcBastard) reported
@Soxthewavingcat @EE I've been having that exact same issue with EOn. Appalling service...
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Jonathan Legg (@JonathanLegg) reported
Moving to a SIM only mobile deal. Existing @EE Customer. Deal is £20pm for 12 months. Deal is on the basis that the charge increases by 3% in line with inflation at the beginning of March, one month after agreeing deal. Ridiculous. Make a deal, and stick to it.
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Peter Gillespie (@Gasmeter4518) reported
@EE 4G broadband us absolutely shockingly bad....in Ayrshire
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J // 🎮SilencedPenny🎮 (@SilencedPenny) reported
@EE 70+ drops since the 15th at least. One lasted just shy of 12hours and with the house connected to the wi-fi left without hot water and heating, (greaty for the disabled resident and child here) multiple failed call backs even from your escalation/customer assist team. What next?
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Karz From The 'Ding 🙄💙🦆☕🍺🇪🇺🦉🐧🧀 (@FFSKarz) reported
@NornIronRover81 @Soxthewavingcat @EE I've experienced woeful customer service from these in the past, but I was very lucky in that payment wasn't the cause of my call. Still, obvious to see that they've not improved.