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EE Outage Report in Ashbourne, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Ashbourne, England

The most recent EE outage reports came from the following cities: Cheadle, Matlock, Ashbourne, Derby, and Derby.

CityProblem TypeReport Time
Cheadle Internet 7 days ago
Matlock Internet 10 days ago
Cheadle Phone 19 days ago
Cheadle Phone 19 days ago
Ashbourne Phone 2 months ago
Derby Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • PeteGerrard
    Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • davidjcraven
    David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • Kale_eesi
    🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • Burton_jake25
    jake_burton (@Burton_jake25) reported from Ellastone, England

    @EE anyone else having problems with ee today ? Or is it just me

  • Burton_jake25
    jake_burton (@Burton_jake25) reported from Ellastone, England

    @tammyanneb @EE Mine was down from 11.3

  • BruceWiggins
    Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • lordhollins
    Daniel Hollins (@lordhollins) reported from Hatton, England

    @EE If you could provide a reasonable 4G service in LE19 first that would be great.

  • TasTyke
    Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • LewSci
    Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • ishaqmadan
    Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • gbusby
    Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • Sharon_dcfc
    Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • Mark66mitchell
    Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • _S8MM1_
    Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • marie_kate2
    🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • Mark66mitchell
    Mark Mitchell (@Mark66mitchell) reported from Cheadle, England

    First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • ArmstrongKSU461
    Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • torixspencer
    Tori 🌻 (@torixspencer) reported

    @EE fix your app man, it's so obvious from all the tweets that alot of people are having issues so it must be a problem your end, not ours 🙄🙄🙄

  • AstaLunaMoon
    ✨Moon✨ (@AstaLunaMoon) reported

    @EE please can someone tell me why the EE app isn’t working? Can’t open it, wants my password but still says there is an issue logging on?

  • Dan_Godsman
    Daniel Godsman (@Dan_Godsman) reported

    @EE my phone has said “No Service” since Friday evening and has came back on for a very short amount of time once or twice over the weekend. I’ve travelled from one end of the country to the other today so I know it is not an area problem. Please can you assist

  • ORYANOL
    Yannick O Orounla ♛ (@ORYANOL) reported

    @EE Good morning. I do have a long week but I need to fix my wrong bill first. I'll call you guys

  • gamecasttom
    Xeniox (@gamecasttom) reported

    @EE Hi there, u am having trouble with the EE app. Keep getting "there seems to be a problem..." (The same message as the other messages in the replies). Any ideas?

  • donbird0
    Don Bird (@donbird0) reported

    @EE App been down for 24hrs now!!!! I have now been locked out as well. The app is rubbish!!!@ Have to uninstall and install so many times.....

  • ronaldbunce1
    ronaldbunce (@ronaldbunce1) reported

    @EE I want to know why my bill has gone up by 60% for exactly the same service. I use the phone for one week of the year when I'm in the UK, and keep the contract solely for the phone number. It used to be 10 quid, now it's 16.

  • JayLaugharne
    J L ✌️ U K (@JayLaugharne) reported

    @EE Over the last few years particularly EE have bent over backwards to help me. Their call centre staff are all above and beyond. If you avoid the bricks and mortar shops you really can’t go wrong with EE.

  • Rooie_Smithy
    Ruth Smith ADE  (@Rooie_Smithy) reported

    @EE please can someone contact me as a matter of urgency my parents landline has gone down they have been told someone will fix it within 4 working days however they need access to this due to a condition my dad has. I have a log number if that helps. Thanks

  • Derek_Charnwood
    Derek Hollis (@Derek_Charnwood) reported

    @Niccinooxx @EE Look at the threads on this page. People have been saying there have been problems with the iOS app all day long. I’ve had messages asking me to uninstall and reinstall the app but it’ s no better. How is @EE claiming to be unaware?