EE

EE Outage Report in Wirksworth, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wirksworth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wirksworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Wirksworth, Derbyshire, England 01/26/2026 08:05

January 26: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wirksworth, Derbyshire, England

The most recent EE outage reports came from the following cities: Chesterfield, Ashbourne, Ilkeston, Heanor, Alfreton and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Wi-fi
United KingdomAshbourne Wi-fi
United KingdomIlkeston Internet
United KingdomHeanor Internet
United KingdomAlfreton Internet
United KingdomHeanor Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wirksworth, England

Latest outage, problems and issue reports in Wirksworth and nearby locations:

  • IanJamsie Ian James 🦁 (@IanJamsie) reported from Rocester, England

    @STAUNT0N @MrPJLinton @EE I always pay for Jeans. Cheap jeans damage your nuts and get wrecked quickly. Cheap jeans are false economy. Phones are essentially identical chip sets across all makes.

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • _S8MM1_ Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @EE anyone else having problems with ee today ? Or is it just me

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @tammyanneb @EE Mine was down from 11.3

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • davidjcraven David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • YorkKnightsFan NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jonjsale Jon Sale (@jonjsale) reported

    @EE Hi Gavin. I was speaking to someone when you replied. Just not sure it should have taken three different calls, being told the problem was mine for 'using data' on two of them, and spending almost two hours of my life resolving the issue.

  • MeganPostle Meg (@MeganPostle) reported

    @EE horrific service from EE. My mum has been told she has a £41,000 phone bill after 1 day. They have now blocked mine, my mums and my dad phone whilst we are all abroad. I am abroad by myself now without a working phone. This needs to be sorted ASAP

  • Emerson_T Emerson (@Emerson_T) reported

    @EE Thanks for cutting me off while I'm overseas and all paid up. Customer service says it seems like someone pushed a change to accounting system which promptly cut off roaming customers in USA, Mexico, Australia and NZ. Poor show and bad change management. I expect better 😠😡

  • blueStripeLeadr Destructo-Jay (@blueStripeLeadr) reported

    @LydiaHallGolf @nikdoof_ @EE To add insult to injury our rental car broke down so I had a near miss of having no phone and being stranded. That would not have been good.

  • cjbentham Catherine Bentham (@cjbentham) reported

    @Adama681 @EE Same problem here ! My son is in the 🇺🇸.. account suspended, unable to call EE and got a bill for over £300 due to EE error. Sort it out please @EE

  • Vickanalla María Victoria (@Vickanalla) reported

    @EE hi! My husband is abroad and he cannot use his roaming and says his account is suspended. I’m under his account therefore I’m also suspended so both without phone or 3G -and I’m in UK. Can you help sort this please asap?

  • davidturvey1982 Turvey (@davidturvey1982) reported

    Hi @EE I’m currently having some issues upgrading online - is this a known issue? It’s currently asking for me to input my bank details but you’ve had these for almost 20 years!

  • tbartlett89 thomas bartlett (@tbartlett89) reported

    @EE so I've been cut off from my phone, told I have a ridiculous bill from roaming charges, despite having roaming pass, and no-one is around to help me. Stuck in NZ. What is going on?!

  • heidiorange Heidi Orange (@heidiorange) reported

    @ryanian650 @EE Customer Executive Team were rude and refused to help, credit score has dropped, so I'm reporting them to Ofcom, raising an Equifax dispute and reporting to FOS.

  • Emerson_T Emerson (@Emerson_T) reported

    @HennersL @EE @EE customer service says the system says I owe 1770.77GBP, while the portal says I owe 0.00GBP and I've been cut off. Good work fellas!