EE Outage in Chesterfield, Derbyshire, England

@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬

@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks

@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period

I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help

@EE How do I log an official complaint

@EE Did that yesterday they can’t help 🤯

@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.

@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product

Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training

@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support

@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

@EE How can you help when I can’t physically speak to you ?

@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

Disgusting service by @EE

@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good

@EE Hi, Our internet is down today, we have flashing aqua lights on our hub, we have tried swapping out the BB cable as the trouble shooting says, but still no luck. It was working fine at 2AM last night, is there an outage or just us? We are based in WD6.

@ee I need to make an insurance claim for a damaged device. I have called twice and was told to call back each time or use the app as your systems are down. Can you let me know when they are working please so I don’t have to spend the whole day answering security questions.

@EE just getting the emergency calls only and no signal what's so ever in hinckley, le10

@EE Any idea when the issue is going to be fixed in WN5 area!! You said 16hrs turn around- still no service 😡😡

I need to contact my friend due to this “Britain get talking” thing but I can’t due to your awful systems. No outbound services. Moving to @EE so I can actually use my phone as well as getting an unlimited plan for less than yours with a network that will eat yours in one test.

@EE Never since I took the plan out.

@EE I have spoken with them. Really strange how I could pay my broadband bill no problems.

@EE Hi it’s for my mobile, signal has become really poor in the house recently and loosing lots of work calls

@EE Is there an issue with the Apple Music add on? Been logged out and can't seem to get back in?

@EE do you still do a signal booster box