EE Outage Report in Matlock, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Matlock come from postal codes DE4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 07: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (34%)
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Total Blackout (13%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent EE outage reports came from the following cities: Matlock, Chesterfield, Alfreton, Baslow and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Phone | |
| Chesterfield |
Total Blackout | |
| Chesterfield |
Phone | |
| Alfreton |
Phone | |
| Baslow |
Phone | |
| Chesterfield |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@tammyanneb @EE Mine was down from 11.3
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@EE anyone else having problems with ee today ? Or is it just me
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Caroline Jiggins
(@CarolineJiggins) reported
from
Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Rolfe
(@samjrolfe) reported
@BenJamesMurphy @EE It's because the courier isn't lost at all. The first time he uploaded a picture of the post office in town. 2nd time was just a blur Today, no picture and claims he's lost. Obviously never used a map before or street signs. These people are allowed to drive somehow.
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Nick Toovey
(@OneTooves) reported
@EE hi guys. My house is in a dead spot for reception. Is there anything I can buy that would boost VoLTE signal?
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Jordan Ashworth
(@jrdnashwrth) reported
When @EE try adding £30+ worth of **** onto your bill that you didn’t even ask for! Sly! 😤🤬
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Andy
(@lufcleeds1982) reported
@EE Hi I've just signed up for your broadband today but would like to cancel as I've agreed a deal with my current provider. How do I go about this?
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Clark Renney
(@ClarkRenney) reported
Now I have no doubt that somewhere in the sinister recesses of the small print, @EE can do this to me. And I am now locked into a bad contract, which I shall exit at the earliest opportunity. Moral of story, when you negotiate with these phone companies, ensure that your -
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Aboronkay
(@Boronkay) reported
Great customer service from @EE! Very happy with their service and support provided
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b✨
(@bchxrlotte) reported
from
Leeds, England
Shout out to @EE for having absolutely awful service in Leeds at the moment. I work in the city centre?? How do I have barely any signal here? And barely any in east Leeds either? I thought your service was supposed to have great signal in this city?
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Andy
(@hhaarrryyyy2020) reported
@EE I use two different network sims in my phone. If I upgrade to pixel 7pro will the handset be unlocked? Also how do I transfer my eSim over?
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Kareem Osman
(@_kar33m) reported
@EE Only your company would agree to a SIGNED contract, take payment and then lie about the whole thing. The customer service from your advisors is beyond disgusting. A signed contract I have, money taking from my account and I am being told no.
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Omaru quietly waiting to expire
(@kuatoring) reported
@EE @WeAreOpenreach when is my outside line going to get fixed? I have ever extending "Review dates" next being 4th April where nothing gets done. I'm fed up of relying on a slow 4g hub to work from home.