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EE Outage Report in Matlock, Derbyshire, England

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The latest reports from users having issues in Matlock come from postal codes DE4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Matlock, Derbyshire, England 08/17/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent EE outage reports came from the following cities: Matlock, Chesterfield, Alfreton, Baslow and Ripley.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Phone
United KingdomChesterfield Total Blackout
United KingdomChesterfield Phone
United KingdomAlfreton Phone
United KingdomBaslow Phone
United KingdomChesterfield E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @EE anyone else having problems with ee today ? Or is it just me

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @tammyanneb @EE Mine was down from 11.3

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LucaEGKK Luca ✈️ (@LucaEGKK) reported from Ashton-under-Lyne, England

    @EE who do I speak to about really bad signal?

  • mjtfreeze Mikhail T (@mjtfreeze) reported

    Can I end my contract with @EE early if I'm not receiving the service I paid for?

  • timedwards200 Tim Edwards (@timedwards200) reported

    @ChezzieEvans @EE It’s awful at the moment. 🤬 May pay to charge your phone as well.

  • simonmack7 supersi (@simonmack7) reported

    @EE why does my data now have a cap on it and somehow my data being used very quick when never use to be ? If i used my date it would carry on and charge me but now it doesnt let me use it until i pay to get more. Its silly and not safe as i use phone for work too

  • EmmaC0601 Emma Cozens (@EmmaC0601) reported

    @EE @Jparfitt12 Same issue here - been like it for over 48 hours!

  • aspexit aspexit (@aspexit) reported

    @EE Hmm, this was recommended by their Gov as one of the ways for those living abroad to verify their ID, so I'd assume it would operate independent of network. FWIW the error pops up when I just tap on that field—before I've even entered anything. Form won't submit obviously...

  • ShibaRick Rick Shiba (@ShibaRick) reported

    @ee ... So naturally I was screwed and very disappointed. I accepted that I may have made a mistake/incorrect assumption... So, I then paid an extra £15 to get some data I could use in the NL. This did not fix my situation - and I have been charged for a service... (2/3)

  • TheRealLNE Leigh (@TheRealLNE) reported

    @EE You haven’t replied to my message from yesterday about not having signal in BA9 for two days and counting.

  • LaylaLuciaa Layla (@LaylaLuciaa) reported

    @EE hi, my bT sports app keeps playing up when I log in. Is there any issues?

  • cor3y_corz Corey (@cor3y_corz) reported

    @EE This still doesn’t help my high bill