EE Outage Report in Matlock, Derbyshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent EE outage reports came from the following cities: Ilkeston, Alfreton, Chesterfield and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Alfreton |
Internet | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
Phone | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Lisa Bollington 💙
(@labollo) reported
from
Belper, England
Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@tammyanneb @EE Mine was down from 11.3
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Caroline Jiggins
(@CarolineJiggins) reported
from
Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Mark HAWTHORNE
(@jimmybumpkin) reported
from
Derbyshire, England
@EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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David Craven
(@davidjcraven) reported
from
Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@EE anyone else having problems with ee today ? Or is it just me
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NIGEL M 💛🖤
(@YorkKnightsFan) reported
from
Derbyshire, England
@EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks
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Sarah Bister 🦁🚴🍃💚🍃
(@sarahbister) reported
from
Glapwell, England
Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Amelia Pickard
(@pickard_amelia) reported
@EE @EnglandFootball That’s all very well but please can you respond to my messages. My husband has been without a working phone for 3 weeks since porting his no. He is using our 11yr olds phone now, leaving her without. Please get in contact. Service is appalling
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Lee Paine
(@leepaine16) reported
@EE @OpenreachHelp @WeAreOpenreach still not connected to the internet & it’s been 12 days. Customer service has been awful. Can someone that can actually help please respond? Happy to discuss 👍
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Cameron Clark
(@Camclarky) reported
@EE @SamsungMobile could you guys advise me please, I'm the owner at a galaxy flip 3 and the screen protector started getting lines where the phone folds, I removed the screen protector and now my actual screen is getting lines down the fold too. What can I do?
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Cabbie Ray
(@CabbieRay) reported
End of @O2 contract gave 30 days notice and now my network is buffering alot. Not as the way it was before . Same problem happened with @EE when i gave them 30days notice 2yrs ago.. why do networks do this when someone moves servies?? Very angry
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SP
(@SimonVelocity) reported
@EE why is it you offer full fibre broadband and show how to land a plane yet your internet access and phone network is so crap that you can’t even get up a website to book seats get on the type of plane you’re trying to land!?
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Graham Curtis 🥁🇪🇺🍒
(@siggyboy) reported
from
Poole, England
@ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?
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Raj Dattani
(@Raj_CX_Training) reported
1 hour 21 minutes and counting on hod to speak someone at @EE just terrible! One of the many reasons I left them!!!! To receive a letter to say I owe you £20 after 3 years of leaving you is a bit stupid don't you think? Rubbish!!!!!
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Luke Powell
(@Powellspals) reported
@EE was in store for an upgrade today, but apparently there's an issue with your upgrade service and it wasn't available. Have opted for the new Galaxy Fold 4, which comes with a case and ear buds, but that offer runs out soon, if it has before i get done, can I still claim them?
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Steve Parrott
(@SteveP811) reported
@EE @EnglandFootball That poor kid… he’s just been given terrible advice by a fraud who managed to con his way into managing England…
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Math
(@inlandtaipan1) reported
@EE currently traveling from Manchester to London Euston on the train. For most of the journey either NO service or extremely poor! It’s pretty shocking EE that one of the most strategic rail lines in the UK has virtually no mobile service.