EE Outage Report in Matlock, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent EE outage reports came from the following cities: Ilkeston, Alfreton, Chesterfield and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Alfreton |
Internet | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
Phone | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Bruce Wiggins
(@BruceWiggins) reported
from
Derbyshire, England
@EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@EE anyone else having problems with ee today ? Or is it just me
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Sharon Croucher
(@Sharon_dcfc) reported
from
Heage, England
@EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Caroline Jiggins
(@CarolineJiggins) reported
from
Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mimi 🐱
(@miriam_dinis) reported
Hey @EE, I know @VodafoneUK will start to charge whoever uses the phone abroad more than at the UK (for English people living abroad is a big issue). Are your rules towards this usage abroad changing as well?
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Csilla McKinnon
(@chocbiscuit) reported
@EE I spent an hour talking to 3 different advisers last week about a gift delivered to the wrong address. I've got accused that it's my fault! They promised me a call back which didn't happen. Appalling customer service, I'm with EE for 12 years, having 3 lines with you
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Lee Heseltine
(@leehez1976) reported
@EE Can you advise me on mobile data prices ,I am an existing customer and would like mobile Internet for my caravan
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®ich~ Colez ™
(@davecolez) reported
@EE pls having issue with my acct
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FlailingAmigo
(@acoupunkture) reported
@EE home broadband dropping random devices off the network since 23rd December, both WiFi and ethernet. Can you send me a new router before I move to another provider instead?
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Richie
(@richiehawley1) reported
@EE @EE so Christmas done and back to work and guess what still no 4G signal. Time to move to another provider I think. Only been a month - looks like top level incompetence - either that or they just don’t care?
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🏴 trevnod 🏴
(@trevnod) reported
@EE Hi EE, is your website down?? I’m tried 2 different browsers and its just blank. Also cleared my cookies and cache and restarted my laptop and it’s still the same.
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Thimitra Nicolaidis
(@ThimitraN) reported
@EE WORST SERVICE EVER. due to incorrect information given a bill of 37£ p/m it’s not 360£!!!!!
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BECCA
(@fashiontrain) reported
Hey @EE I’m still awaiting a refund of £46.98 from over 10 days ago... can you help?
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®ich~ Colez ™
(@davecolez) reported
@EE am having issue to activate a addon on my number