EE

EE Outage Report in Matlock, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Matlock, Derbyshire, England 09/15/2025 01:40

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent EE outage reports came from the following cities: Matlock, Chesterfield, Alfreton, Baslow and Ripley.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Phone
United KingdomChesterfield Total Blackout
United KingdomChesterfield Phone
United KingdomAlfreton Phone
United KingdomBaslow Phone
United KingdomChesterfield E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • _S8MM1_ Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @EE anyone else having problems with ee today ? Or is it just me

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @tammyanneb @EE Mine was down from 11.3

  • davidjcraven David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TaxJokerz TaxJokerz (@TaxJokerz) reported

    @currys @EE how hard can it be to cancel one of your mobile broadband connections? I returned the product within the 14 day cooling off period...and here I am, 2 weeks later, and neither of you can seem to sort your stuff out. Meanwhile, I'm left in the middle...powerless. joke

  • UB_WBAFC UB_WBAFC (@UB_WBAFC) reported

    @EE Been with ee since December and not had signal signal since January. They keep saying mast is down and crediting my bill every month. I have to use another payg sim. So just cancel my contract

  • az_cfc13 . (@az_cfc13) reported

    @EE The data network is not working while I am outside the UK.. Is there a solution to my problem?

  • LGiverless Larry the British Lamb (@LGiverless) reported

    @EE been loyal customer since about 1992, Orange then EE. I remember free upgrades & loyalty being rewarded. Now I enquire about discount on ipad 12.9 Pro on my business account and I’m told that’s not something they do. They should be giving me a free ipad for my loyalty!!!!!

  • NEEDVXR Danny (@NEEDVXR) reported

    @EE who I thought was the best supplier in the UK now I think the opposite will be changing your services and prices are terrible my monthly contract is the same as a new iPhone 14 and my phone isn't no where near as good not happy

  • MayHamilton14 Mavis Hamhead (@MayHamilton14) reported

    @EE EE Internet seems to be down?

  • jamiebarsky MTAS Psychology (@jamiebarsky) reported

    @MartinSLewis any thoughts or advice on @EE increasing my contracted monthly fee by 15% but refusing to let me change my package to bring the cost down?

  • BruceSCrawford Parody Bruce 🏴‍☠️ 🇬🇧 🇪🇺 💙 💉🦠 (@BruceSCrawford) reported

    @ee I am experiencing slow-to-no broadband internet this morning in TQ13. Is it you or is it me?

  • everett_liam Liam Everett (@everett_liam) reported

    @EE can you share your profits over the last couple of years. My plan has gone up nearly £20 in the last two years due to "inflation" but I don't seem to get anything for it, app doesn't work, can't get signal in my house etc. Stick your T&C's, there's no need to rinse us!

  • andygriff2023 Andy Griff (@andygriff2023) reported

    @EE @RFC_RhinoRyan Jesus Steph stop being a robot and read the room, EE are going to lose thousands of customer this year soon as contracts are up and hopefully robots like you will be given the boot too!