EE Outage in Matlock, Derbyshire, England

@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

@tammyanneb @EE Mine was down from 11.3

@EE anyone else having problems with ee today ? Or is it just me

So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

@EE How can you help when I can’t physically speak to you ?

@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

Disgusting service by @EE

Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

Shocking customer service from @EE

@EE why can't I login to community or web site or My EE app

@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

@EE have you got any plans to fix the reception issues in Bristol? phone is basically unusable when it's not on wifi ffs

Emergency calls only since this morning with @EE

hi @ee you misinformed me, changed my contract, admit to misinforming me but can't revert your changes. now moved to @ThreeUK you've just lost a customer of around 6 years. congratulations!

@EE visited one of your in-store outlets earlier this morning regarding an upgrade. What an experience for all the wrong reasons! Felt for the trainee having to work and learn from a manager whose customer service was so poor. Obviously didn't proceed with the upgrade!

@EE day three of no signal! Unacceptable is a word that could be used!

@EE is there a problem with network coverage. I normally have 5G at the location I’m in but today it’s only showing 3G

@EE Hi, just wondering if you’re ever going to sort out our phone signal/4G in the L10 area? I’ve been with EE for a good few years now, and this has never been fixed. Why am I paying for so much data when I can’t even access it in my own home/street? The coverage here is so bad.

@EE Unfortunately the above link is still not working & it will not let me delete phone number from account because of two-factor authentication!? I have however updated my preferred payment method to my card rather than number.

@EE Hello it says no service

@EE I have only ever had one Apple ID which is why the message doesn’t make sense. Apple support have checked my Apple ID & phone number neither of which are linked to any other ID’s. They said to get in touch with EE as it isn’t a fault from apple. Thanks :)