EE

EE Outage Report in Matlock, Derbyshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Matlock, Derbyshire, England 07/27/2025 08:30

July 27: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent EE outage reports came from the following cities: Chesterfield, Alfreton, Baslow, Ripley and Matlock.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomAlfreton Phone
United KingdomBaslow Phone
United KingdomChesterfield E-mail
United KingdomRipley Phone
United KingdomChesterfield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • labollo Lisa Bollington 💙 (@labollo) reported from Belper, England

    Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

  • jimmybumpkin Mark HAWTHORNE (@jimmybumpkin) reported from Derbyshire, England

    @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

  • sarahbister Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported from Glapwell, England

    Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

  • YorkKnightsFan NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

  • davidjcraven David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • _S8MM1_ Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @tammyanneb @EE Mine was down from 11.3

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @EE anyone else having problems with ee today ? Or is it just me

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Grifter_62 Grifter (@Grifter_62) reported

    @EE When I know how many days it has been before you fix the fault where i have been without any service I will be in touch for the relevant credit to my account

  • ant_2712 ⚜️Antony - (Sketch271293)⚜️ (@ant_2712) reported

    @EE And yet still no broadband fix huh. Ya know, the fact that even turned on it fails to display router names, and yields ZERO connectivity no matter how many restarts are made. I'm suppose to leave contract early on the 30th.. guess I'm spending the last few days with NO WIFI, JOKE

  • ant_2712 ⚜️Antony - (Sketch271293)⚜️ (@ant_2712) reported

    @EE @meggis18 I'm also having these Broadband issues, it doesn't matter if U restart the router, and it doesn't matter if you get a solid green light, the broadband router name still does not show up.. nevermind appear then disappears. It straight up just does not show.

  • thewestwell Sean (@thewestwell) reported

    @EE Ordered the ps5 gaming bundle and there’s no subscription to ps network for 12 months.

  • pierrev1z1 tankv1z1 (@pierrev1z1) reported

    @EE Vodafone is an awful network

  • Richard57637390 Richard (@Richard57637390) reported

    @EE down again for god sake. Cant make calls to certain numbers

  • mrmrwacky Henry Churchill (@mrmrwacky) reported

    @EE Yes Im having intermitant internet problems, according to Google its a known problem: "EE SIM not working after a Samsung One UI 7.0 update is a known issue, with reports of users experiencing no signal, call and data problems. Several troubleshooting steps can be attempted"

  • CVBM022 Charlotte (@CVBM022) reported

    @EE had a text message to click on message us however it doesn’t let me reply - using as a new customer and as I am deaf and I don’t use relay

  • JamieButton23 Jamie Button (@JamieButton23) reported

    @EE is the worst network provider I have ever been with! I ordered the iPhone 16 last week for pick up from store for yesterday after waiting an hour in store they told me it wasn’t coming and I’d have it today, to then be told I can’t have it until tomorrow. (1/2)

  • AmyJMaurice AmyMaurice (@AmyJMaurice) reported

    @EE Hi. I was recently contacted by Google re my pixel 6a battery. It directed me to a local EE shop where I made an appointment. I have just arrived and they said they cannot help me as they are a franchise. What do I do next? How do I figure out where to go???