EE Outage Report in Matlock, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (23%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent EE outage reports came from the following cities: Alfreton, Ilkeston, Chesterfield and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Alfreton |
Internet | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
Phone | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
TV | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
-
Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
-
Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
-
Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
-
Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
-
dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
-
Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
-
Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
-
Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
-
Bruce Wiggins
(@BruceWiggins) reported
from
Derbyshire, England
@EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help
-
Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
-
🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.
-
Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
-
Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
-
jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@EE anyone else having problems with ee today ? Or is it just me
-
Sharon Croucher
(@Sharon_dcfc) reported
from
Heage, England
@EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please
-
Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
-
Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
-
Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
-
Caroline Jiggins
(@CarolineJiggins) reported
from
Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
-
Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
BitsyVonMuffling
(@ttittifilarious) reported
@KatyFBrand @EE Lpool not London but same. Was on help messaging thing in MyEE app last night and still nowhere. I get signal at work, but not at home 5 miles away. They keep saying restart phone, go to settings, network, SIMs, uncheck connect automatically, connect manually etc but still no.
-
Dave
(@dave28263) reported
@owieeeee @EE So is mine it’s a load of ****
-
pimpcess✌🏿
(@owieeeee) reported
@EE Hi, I call and complain about this all the time. My network and 4g data is always going down randomly.
-
Dave
(@dave28263) reported
@EE waste of time I asked them to add @btsport to my contract all I’m getting is errors can’t log in to btsport or anything what’s a waste of time
-
Jake Tierney
(@Jakee974) reported
@EE is there any issues with the network today? My calls keep dropping out and now I've got no mobile data.
-
LUFCCharlie
(@lufc_charlie2) reported
@EE what the hell is going on with my signal in my area, I’m only getting 3G?
-
Annabel Pritchard (So blessed).
(@AnnieandMaisie) reported
@EE All I get from you when I send you a DM is you directing me to the EE help page. I am returning to O2. At least with THEM when I buy a £20.00 top up voucher they don't tell me my balance is zero after just one two minute phone call and a few text messages. Disgusted with EE.
-
Leah Kelly
(@leeleekelly11) reported
@EE i have automatic network selected and have turned data and my phone off twice
-
Shane Edwards
(@ShaneEdwards185) reported
@EE UKs most expensive network more like lol
-
Hermione💙
(@Mumonamission89) reported
@EE Thanks for checking in. We do but I’m at work at the moment. We tried the fix yesterday over 60071 but it didn’t work. It will work for a bit and drop out again. Rinse repeat. I’ll sort it out when I’m off. Tbh it’s been unreliable for a while so I think we’ll be switching.