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EE Outage Report in Matlock, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Matlock, Derbyshire, England 11/22/2025 18:05

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent EE outage reports came from the following cities: Ilkeston, Alfreton, Chesterfield and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomAlfreton Internet
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomIlkeston Wi-fi
United KingdomChesterfield TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @EE anyone else having problems with ee today ? Or is it just me

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @tammyanneb @EE Mine was down from 11.3

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FountainScott Scott Fountain (@FountainScott) reported

    @EE I have just place an upgrade order on line and the address is correct but it is missing the flat number can you help?

  • fionadavidson Fiona Miller (@fionadavidson) reported

    @EE help! I just upgraded and kept clicking through looking for the space to enter my perk code - it has now gone all the way to confirmation and didn’t give me that option 😫

  • andy12evans Andrew Evans (@andy12evans) reported

    @EE when are you going to sort the issue out for seeing your bill online. When I last spoke to someone they said it’s an issue your end that will be sorted. It’s still not.

  • jackalexanderUK Jack Alexander (@jackalexanderUK) reported

    @freyacollis @EE Same issue here!

  • RickyHarding1 Ricky Harding (@RickyHarding1) reported

    @EE 1) It's my name is spelt Ricky. 2) the webpage you've provided is for people who have been scammed, not people who have had their number spoofed. Fancy another go at providing Customer Service?

  • coulson3000 Coulson Jackson (@coulson3000) reported

    @luisachristie @EE I’ve had this issue since Friday. I’m in the tube station now and it doesn’t seem like anyone can help

  • FountainScott Scott Fountain (@FountainScott) reported

    @EE Jess has disappeared now can anyone help?

  • Lucan_Mor Wandering Tiger (@Lucan_Mor) reported

    @EE Hi - I tried the app eventually and at least THAT gave me the message that My EE was down for maintenance on Sunday. The web browsers just loaded a blank white page. I was able to get in this morning and check my balances, thanks

  • FountainScott Scott Fountain (@FountainScott) reported

    @EE Jess you have disappeared now? Can anyone help?

  • snell77 Snell (@snell77) reported

    @DB_82 @EE Looks like there are problems in my area......or no one wants to speak to me.