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EE Outage Report in Matlock, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Matlock, Derbyshire, England 12/24/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent EE outage reports came from the following cities: Alfreton, Heanor, Chesterfield and Ilkeston.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlfreton Internet
United KingdomHeanor Phone
United KingdomChesterfield Internet
United KingdomChesterfield Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Internet

Community Discussion

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EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • gbusby Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MPloughboy Ploughboy (@MPloughboy) reported

    @EE You appear to have mobile problems in the NW. Any idea how long this will last?

  • FourQ #NoWarPlease #StopTheWar 𝔣𝔬𝔲𝔯𝔮 ♿ (@FourQ) reported

    @EE Thanks Olivia. The trouble is my meds make me drowsy. Very drowsy. Talking to customers while sounding like I've just sank my 15th point isn't a good look. Looking for fixed shifts, just want to make sure @EE can offer it. Don't want to waste HR time. Cheers.

  • Ofbando1 Ofbando (@Ofbando1) reported

    @EE what’s going on with the signal !! Keeps dropping in and out can’t use my phone

  • PRINCESS_L1Z liz 🦋 (@PRINCESS_L1Z) reported

    @EE can’t make calls to the UK from Spain even though MyEE says I’m able to… can’t call EE help either… please advise me on how to contact your help desk!

  • SadikAhmed_1 Sadik Ahmed (@SadikAhmed_1) reported

    @EE what the hell is wrong with your network ?! I have never had so much issues with a company who is supposedly suppose to be the best in the uk! I have four months left with you and I promise to god as long as I live I will never deal or enter one your shops ever again !

  • ThatGuyWale_ wah_lay  (@ThatGuyWale_) reported

    @EE the way some of of your store staff in Brixton talk to customer is horrid. Cursing and pointing.

  • mikewiow MikeW (@mikewiow) reported

    @kirk__ryan @EE *we* have spoken with EE (from the UK) - sounds like a f'king network issue in Ireland with EE. Networks *have* now appeared.... I await a response from @EE with their suggestions of compensation for a) not providing the service b) making us chase them up to resolve 🙄

  • Starkers1107 Samantha Starkey (@Starkers1107) reported

    @EE please help, tried to upgrade earlier, when the email came it says additional line, I can't afford to pay for 2 lines, please help.

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE Just to let you know I mean what I say, My Letter of Complaint regarding your refusal to send my Bills as the previous 2 years to my Email which has not been done for the last 2 Months is on it's way to Head Office Hatfield 1st Class Stamp with all info required Keith

  • chrissy872 Christopher 🇯🇵🇯🇵🇯🇵🇯🇵 (@chrissy872) reported

    @Angiewa88627417 @EE Am having the same problem still not fixed