EE Outage Report in Matlock, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Matlock come from postal codes DE4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (41%)
-
Phone (34%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent EE outage reports came from the following cities: Matlock, Chesterfield, Heanor, Dronfield and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Wi-fi | |
| Chesterfield |
Wi-fi | |
| Chesterfield |
Phone | |
| Chesterfield |
Phone | |
| Heanor |
Internet | |
| Heanor |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
-
Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
-
Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
-
Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
-
dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
-
Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
-
Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
-
Caroline Jiggins
(@CarolineJiggins) reported
from
Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
-
jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@EE anyone else having problems with ee today ? Or is it just me
-
Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
-
jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@tammyanneb @EE Mine was down from 11.3
-
Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
-
Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
-
Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
-
Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
-
Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
-
Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
-
Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
-
Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
-
Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
-
Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Enzo
(@Enzo83513291) reported
@EE **** service I came asking about this today and tour customer service near bank was appalling. “Only available on contract, £60 not less” that’s the response I got. Disgraceful
-
Stu Roberts.
(@MrRoberts84) reported
@murray710 @EE Their internet has been crap for me for almost two years. Dire.
-
Anonybobby
(@Anonybobby1) reported
@chrisginet @EE @Silcrows Poor show from EE, no comms this time round at all!
-
darren jennings
(@gromit118) reported
@EE is there a problem at EX22 7SF as I have had no signal for 2 hours.thanks
-
RJ⚡️
(@Reecejay_) reported
@EE @RosieMid Extremely disappointed in your service as I’m still being charged for a device I no longer use and have been promised a call back to discuss and yet to hear anything
-
Jason
(@Jason75659489) reported
Lol @ee twitter hasn’t tweeted anyone now in 45 mins and they close at 8pm the night before iPhone launch and nobody has any dispatch notification. Great service @MarcAllera . Every year the same thing.
-
Anne
(@AuntiePumpkin) reported
@EE Can you just answer the question? Do EE phone broadband customers unexpectedly using an automated service saying press 1 if you are the account holder or 2 if you aren't? It's very much like a scamming call of some sort but nicely spoken.
-
carol
(@carol_cats4) reported
@EE was thinking of upgrading my current iPhone 8 to a iPhone 12 Pro Max. Is there a trade in option to trade in my old phone to help towards the cost?
-
Grant Shawn
(@granted24) reported
@EE help. Upgraded and booked in for delivery tonight and no info has been given and time slot is at an end now
-
Conflict.
(@CallMeConflict) reported
@Help1ngHans @EE that sucks dude, is this a 4g connection? or FTTC?