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EE Outage Report in Matlock, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Matlock, Derbyshire, England 11/29/2025 22:15

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent EE outage reports came from the following cities: Ilkeston, Alfreton, Chesterfield and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomAlfreton Internet
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @EE anyone else having problems with ee today ? Or is it just me

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @tammyanneb @EE Mine was down from 11.3

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Lego_Scientist 🐀 Ruth: Mother of (lab) robots, first of her name (@Lego_Scientist) reported

    @RosemaryJDyson @EE @O2 yeah. I told them what o2 could offer me (and I have since seen better deals advertised by another network) and they could drop my plan by £2.50 a month to lose data, which still came in as more expensive as the other network.....

  • darrenwsimpson Darren Simpson (@darrenwsimpson) reported

    @EE Hi @EE. I thought I would come back to this as I called 150 today and it was an awful experience. The arrogance on display from your company is something else. I suppose it's nice to know that as a long serving customer I mean nothing because "you're the best"

  • simonlevans simon le vans 💙 (@simonlevans) reported

    If you’re an @EE customer and you receive a call from this number 028 2130 1356 purporting to originate from Ballymena, please be aware, it’s a scam.

  • _captainscience Captain Science (@_captainscience) reported

    @Lego_Scientist @EE @O2 That's not a bad plan. I have 2 SIMs because I live in an area with poor coverage. Giffgaff is amazing value if you buy a phone. And I get really cheap mobile coverage with my broadband from EE.

  • DanielleReid02 Danielle Reid (@DanielleReid02) reported

    @EE Can you please help?

  • HMCarReviews HMCarReviews (@HMCarReviews) reported

    @ThreeUK How do I watch youtube videos on my phone? I never had this problem with @EE

  • calendarboysuk Will Kane (@calendarboysuk) reported

    @EE i am in severe financial difficulties & just spoke with Jane at Darlington customer service centre. We spoke (or rather I spoke) for 1hr 34 mins & I can honestly say she showed utmost compassion & didn’t judge me or make me feel ashamed or embarrassed give her a payrise ASAP

  • abbiejamse Auntie (@abbiejamse) reported

    @EE There’s apparently an engineer fixing the problem. Gonna take 2 days

  • Lego_Scientist 🐀 Ruth: Mother of (lab) robots, first of her name (@Lego_Scientist) reported

    Wow! Stunned that after 16 years of being a customer of theirs, @EE can't find me a deal that makes me want to stay with them! @O2 can offer more data, 5G and EU roaming for £5 a month less....

  • JodanaSandyXx Jodana Sandy (@JodanaSandyXx) reported

    @EE You can call oh wait you can't has you put my signal down I'm fed up with your team lying to me *************** now your unreliable I would advise people not to use your network