EE Outage Report in Matlock, Derbyshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent EE outage reports came from the following cities: Chesterfield, Ilkeston and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
TV | |
| Ilkeston |
Internet | |
| Chesterfield |
TV | |
| Heanor |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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NIGEL M 💛🖤
(@YorkKnightsFan) reported
from
Derbyshire, England
@EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@tammyanneb @EE Mine was down from 11.3
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Sarah Bister 🦁🚴🍃💚🍃
(@sarahbister) reported
from
Glapwell, England
Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Caroline Jiggins
(@CarolineJiggins) reported
from
Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@EE anyone else having problems with ee today ? Or is it just me
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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David Craven
(@davidjcraven) reported
from
Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Arber
(@stevearber1810) reported
@EE not impressed been on hold for over 30 minutes. Appalling customer service
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Graham King
(@HeadBoltz) reported
Seems someone has nicked my ID and has arranged to switch my mobile phone network. Apparently they'd rung customers services and been verified. Fortunately, the team @EE are sorting it out for me. Be careful out there, people.
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Football-Memorabilia-Magpie
(@MagpieFootball) reported
@EE your broadband service is absolutely terrible, the older broadband was faster and didn't drop out 50 times a day!! What a rip off! 48 hours to download a ps5 game is outrageous!!!
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Anna
(@1Annalou) reported
@EE very unhappy customer, reoccurring fault on my phone, missing vital voicemails & the best you can do is send me ombudsman info!!! You don’t get my vote on the best mobile provider for 9 yrs as you state!!
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Football-Memorabilia-Magpie
(@MagpieFootball) reported
@EE I have done all the reset options, I have even done a factory reset and it still doesn't help, we have had a new router and that didn't help. Your service is terrible and your customer service is even worse as your customer service agent doesn't reply to emails.
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David McCarthy
(@Macman1979) reported
@EE Why is your coverage so absolutely, totally and completely crap! No Signal on a platform repeatedly at London Bridge train station. To name just 1 of many areas!
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Jules
(@julesTii) reported
@EE I’ve been charged twice for Apple Music - it’s not even shown as an add-on on my account. Been charged full price and half price by the looks of it! Help!!
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Laura Bazile
(@laurabazile) reported
@EE My account doesn’t show the only line I have with @EE - customer service is saying that it has been in THEIR system but I still can’t see it on MY @EE online account 😖
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Andrew Ramwell
(@rammers02) reported
@ee business mobile no service still, @virginmedia broadband issues and virgin business cut my office line off as they upgraded exchanges. How's your day going? Where's my old CB radio?
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Jay Jay
(@jj1892jj) reported
@EE repaired phone meaning my phone is now locked up in your shop overnight whilst medical nightmare which would have been resolved by phone collection would have ended. You are a bunch of liars, no customer service, as your colleague said - you have better things to do than to