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EE Outage Report in Matlock, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Matlock, Derbyshire, England 10/16/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent EE outage reports came from the following cities: Chesterfield and Ilkeston.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomMatlock Phone
United KingdomChesterfield Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @EE anyone else having problems with ee today ? Or is it just me

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DaydreamingSar2 DaydreamingSarah (@DaydreamingSar2) reported

    @EE 3rd time unlucky trying to get an issue resolved through online chat. Are replacements of faulty handsets always this difficult to organise?

  • Garym239 GaryM (@Garym239) reported

    @wendybackhouse0 @EE Thanks Wendy... Might give us time to watch the months off stuff that’s been recorded. Very poor all round..

  • IceAgian TheIceAgian (@IceAgian) reported

    @EE You aren't the number one network. You have lied so many times about it and got in trouble for it before so don't play that bs

  • 0324joyful Jotom (@0324joyful) reported

    @EE Pls I need help in unlocking my phone as I do no have my PUK to unlock my sim. Thanks

  • rugby_wrestles wrestles and rugby (@rugby_wrestles) reported

    @EE I've already left. Paying half the price for better speeds and more reliable signal. Couldn't be happier. I encourage all your customers to do the same and avoid being ripped off by your extortionate prices

  • Rob_Nice_ Rob Nice (@Rob_Nice_) reported

    Congratulations @EE that’s a full month today with NO broadband, being pushed from pillar to post and some of the worst customer service I’ve ever experienced. Finally having to resort to naming and shaming on social media to see if someone cares?

  • FlashJords Greg Pikitis (@FlashJords) reported

    How arrogant of @EE to make customers wait days for supervisors to call back. To which @EE customer service supervisors refuse to return the calls they'd committed to? Does @EE not respect the current climate. There's a pandemic outside my phone needs the service I've paid for

  • Matt54580497 Matt (@Matt54580497) reported

    @EE Had such poor service from EE lately whilst I'm due for upgrade. I have 4 mobile phone contracts with EE and just a shocking level of service all round

  • Declan_F1 DΞCLΛN 🌐 (@Declan_F1) reported

    This is @EE/TMobile UK customer service at its best! Seriously? not even a DM or request for info to assist abroad? I think @VodafoneUK is about to get my💰instead. Such a shame the only global company (US+EU) is T-Mobile~sigh. And they’re handled by EE?! I’ll never understand!

  • AccidentRebel The Accidental Rebel (@AccidentRebel) reported

    The way @EE treat customers would be if someone were to ask for a breakdown of their online shopping basket and because they asked for it the shop refused and instead increased the cost of their goods. That is exactly what has happened here @OmbudServices, why is that allowed?