EE Outage Report in Matlock, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent EE outage reports came from the following cities: Chesterfield, Ripley and Ashbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
TV | |
| Ripley |
Internet | |
| Ashbourne |
Phone | |
| Alfreton |
Phone | |
| Derbyshire |
Phone | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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David Craven
(@davidjcraven) reported
from
Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Caroline Jiggins
(@CarolineJiggins) reported
from
Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@EE anyone else having problems with ee today ? Or is it just me
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@tammyanneb @EE Mine was down from 11.3
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Mulvey
(@Hank_is_here) reported
After being frauded @O2 still haven't changed my tariff to the original one even though I have called X5 times now and have been told it will be done within 24hrs! @EE fancy gaining a new customer today?
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Roman Despatches
(@romandespatches) reported
Morning @EE - are you having network issues in SW8 in London? I'm not able to make or receive calls this morning.
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B
(@walker_markB) reported
@EE why are me and my wife paying for a service that doesn’t work in Beverley? I can’t ring and speak to my pregnant wife when I am out with my son? My messages aren’t sending straight way? She can’t rely on her phone to ring in an emergency and yet we are £66 each month. #ee
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Andy Gibson 🦜
(@AndyGibsonTV) reported
@EE I mean this bit, Ann-Marie: It seems to be getting worse and I'm worried it's causing damage.
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Omar Terywall
(@Terywall) reported
@EE I’m currently abroad, cannot use data even after texting ‘TRAVEL’ to 150… but it looks like I can’t ‘gift’ my data to my children in the UK either… how do I fix both of these issues?
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Laura Ruth 💙
(@laurasaur_790) reported
@EE I do yes, problem is the house isn’t connected to anything yet as it’s a new build so I can’t check anything!
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Jeremy Francis
(@jezza_francis) reported
@EE can someone message me as I’m having problems with my digital sim since I upgraded my phone, thanks
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Mark Allison
(@mahebdalesh) reported
@EE I have no signal. Problem since at least yesterday.
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Mitchell Cobain
(@MitchellC121) reported
@EE Hi, I’ve recently cancelled my contract, runs out on 06/11. I’ve looked online and apparently my phone should automatically be unlocked after 18 months, I have just tried a SIM from a different network and it says my phone is locked, can you help?
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الْسَّلام عٌليْگـّم
(@MScUnauthordox) reported
@EE customer service is absolutely vile. Trying to fob me off, not even the courtesy of an apology. Pathetic.