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EE Outage Report in Matlock, Derbyshire, England

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The latest reports from users having issues in Matlock come from postal codes DE4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Matlock, Derbyshire, England 02/23/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent EE outage reports came from the following cities: Chesterfield, Ashbourne, Ilkeston, Matlock and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomChesterfield Phone
United KingdomAshbourne Phone
United KingdomChesterfield Internet
United KingdomIlkeston Internet
United KingdomMatlock Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • PeteGerrard Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • gbusby Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • wazzalfc8 wayne (@wazzalfc8) reported

    @EE @MartinSLewis why as an existing customer can I not the cheaper deals offered to new customers

  • stretch_james James Richards (@stretch_james) reported

    @GreaterAngliaPR @greateranglia @EE Hopefully some new coverage on the East Suffolk lines as mobile signal very poor in North East Suffolk.

  • KimberleyyJanee Kimberley Jane (@KimberleyyJanee) reported

    @EE Yes spent 40mins on hold just to be told there was no issue with the line that they could see so just to switch on and off, like I was making it up cause I enjoy wasting my time and data for no reason!

  • MoustafaMallah ملاح (@MoustafaMallah) reported

    Anyone else on @EE having terrible signal

  • UpbeatMetaphor Nick Sheridan (@UpbeatMetaphor) reported

    @EE Yes, broken touchscreen sensors on the Google Pixel 4a. My question is more about how I'm supposed to get it to you for diagnostic etc.

  • veryrareV veryrare (@veryrareV) reported

    @Naughty_Dog @BAFTAGames @EE Worst game I’ve ever played

  • KimberleyyJanee Kimberley Jane (@KimberleyyJanee) reported

    @EE It’s been an ongoing issue for months but the last 2 days has just not been good enough, if it wasn’t for being stuck in a contract I would be leaving your service. We are having to now pay out for extra data on top of having our WiFi bill just to get her onto her lessons!

  • vmccurrach Mrs Mack (@vmccurrach) reported

    @EE I'm having real trouble with my phone! I have no network and my phone cannot wifi call (I don't think). When I check to see if there's problems in the area, my Samsung A40 isn't recognised! Please advise what I can do because I've done the usual turn off, remove sim... thanks

  • SharonHarland Sharon Harland (@SharonHarland) reported

    I bet if I was a new customer @EE I’d have one here by tomorrow may have to review my contract

  • rodgersanth Anthony M Rodgers (@rodgersanth) reported

    @EE I took out a subscription to apple music through my EE contract. I would like to upgrade this apple music subscription to include family sharing. Do I need to cancel my existing subscription and take out a new one to enable me to do this?.