EE Outage Report in Matlock, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent EE outage reports came from the following cities: Ilkeston, Alfreton, Chesterfield and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Alfreton |
Internet | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
Phone | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Caroline Jiggins
(@CarolineJiggins) reported
from
Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@EE anyone else having problems with ee today ? Or is it just me
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@tammyanneb @EE Mine was down from 11.3
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Barrett
(@posh_jo92) reported
@EE anyone else getting frustrated with a copy paste response, not detail no care. No consideration. Not good customer service. How about explain what the issues actually are and how your fixing them
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Hank
(@Hank_OmH) reported
@EE Could have at least sent us an email or message to inform us of the issue. Been thinking it was my phone that was the problem
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Freddie ✞
(@SirFredlin) reported
@EE No not following it's the exact same issue and has been going on without stopping since yesterday lunch/
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tarquin 🏹🏹🏹 💙
(@tarquinmorgan) reported
@EE This has caused havoc with the delivery of medical supplies. More information is required as to what the problem is and when you expect it to be fixed!
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Hannah♥
(@hannah_19_95) reported
@EE still can’t make or receive calls, can’t even dial 999 what a ******* joke, imagine needing emergency services but can’t dial out, sick of this ****, I’m not paying my bill this month and switching to another provider.
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Wensdi13
(@Buffalobaz13) reported
@EE seriously,your broadband is absolute shite!!! And I mean shite! The worst I’ve ever had.
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Paul Frost
(@PaulFro66282713) reported
@EE Rubbish service sort it out
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Andrew
(@Andrewislington) reported
@TheEvEngineer @EE I’ll second that, VF are ****. Especially after my week where I had a few teams calls with them… But cmon EE, 2 days of outages, 0 comms, it sucks. They could do way better. Made worse by the fact I rescheduled everything on Thursday to Friday and then it failed again!
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gally
(@gallytwitt) reported
@EE Guess what EE it's STILL bloody down here in central London FFS! and STILL can't connect or get through to 150! so STILL no voice calls in or out can ONLY use mobile data for WhatsApp this is a joke and I'm NOT LAUGHING! WHEN WILL THIS BE SORTED OUT? IT IS ALL GOOD IS A LIE!
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Mama Sylla
(@MamaSylla5) reported
@EE good morning , please I need help with my rooming , it says that I can use it at no extra cost with my plan but it isn’t working in Berlin. Could you help please? Thank you