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EE Outage Report in Matlock, Derbyshire, England

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The latest reports from users having issues in Matlock come from postal codes DE4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Matlock, Derbyshire, England 04/01/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent EE outage reports came from the following cities: Ripley, Alfreton, Matlock, Chesterfield and Ashbourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomRipley Total Blackout
United KingdomAlfreton Phone
United KingdomAlfreton Phone
United KingdomMatlock TV
United KingdomChesterfield Phone
United KingdomChesterfield Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @tammyanneb @EE Mine was down from 11.3

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @EE anyone else having problems with ee today ? Or is it just me

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • nevilledastur Neville Dastur (@nevilledastur) reported

    @EE I have called 150. Had the EE brondband bot check my line and says there is no problem. But there is a problem. Just that is a wider problem, not our lines

  • LoPlainDriftr Neil Thomas (@LoPlainDriftr) reported

    @EE I came to the end of my 24 month contract in December, did not renew it as I have left the UK but have had charges to my UK bank account over the last few months which I need refunded. I cannot call the customer service number through Skype as it is a mobile number

  • traceyebromley tracey bromley (@traceyebromley) reported

    @EE Hi there, am in Lisbon at the moment! Phone not really sending texts, calls or WiFi! Spoke to an operator, took me ages, had to do this on husbands phone but not sorted! Help needed please, am a technophobe,am spending too long on this instead of the sights! My no is 07783118715

  • AlliSeyhan ALI (@AlliSeyhan) reported

    @YinkaSays @EE best service. u haven’t tried 3

  • BarstewardGrazz Garry Clark (@BarstewardGrazz) reported

    @EE who do I have to email to get my complaint responded to or even actually acknowledged? #shittycustomerservice

  • AlliSeyhan ALI (@AlliSeyhan) reported

    @YinkaSays @EE Whatever u do dont pick 3, the worst of the worst, even if they paid for ur bill and gave £50 on top, not worth the stress

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE I tried to get help in both Nottingham shops and no one knew even the samsung staff I have been told what to do but can't now no wifi because no virgin since they cut me off in april and are now history after 23 years corrupt now virginmedia never recommend anymore

  • _CharlotteLou Charlotte (@_CharlotteLou) reported

    @EE Not a word. The lady I spoke to agreed to take £30 off initially which I am grateful for, however it clearly states free on the EE app so I feel that's not food enough. She also said it's very misleading so clearly agrees with my whole complaint.

  • Tech_updates0 Tech_Updates! (@Tech_updates0) reported

    @KeithCP2 @EE This definitely sounds like a software problem. You should try rebooting your phone and I’m 99% sure it’ll fix your issue

  • Seamoo86 Caz (@Seamoo86) reported

    @EE 4G & signal are pretty atrocious to be honest.