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EE Outage Report in Matlock, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Matlock, Derbyshire, England 11/30/2025 04:50

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent EE outage reports came from the following cities: Ilkeston, Alfreton, Chesterfield and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomAlfreton Internet
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • gbusby Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • PeteGerrard Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • turncoat79 turncoatstyle (@turncoat79) reported

    @EE I was meant to new pixel 6 pro today, nothing didn't even get a message saying was out for delivery. Such poor service.

  • robthecult Rob Howard (@robthecult) reported

    @EE @MarcAllera Any issues with 5G today? Had no connection all day ...

  • EJMASSON xLaineyx (@EJMASSON) reported

    @EE struggling to get through to customer services, anyone available to help on this ? Delivery issue

  • builtbydan Dan 👨🏻‍💻⚡️ (@builtbydan) reported

    @EE you guys need to sort out your infrastructure up in @Brent_Council. How can I have two bars of service in the whole borough in this big big 2021?! 💀

  • iamnotmuf ffsmufassirr (@iamnotmuf) reported

    WALLAHI @EE @Samsung MY 5G KEEPS COMING AND GOING ITS PISSING ME OFF 4G IS ****

  • Sunil_YG30 SP (@Sunil_YG30) reported

    @CateFox @EE Yeah it's gone downhill a lot recently. All I wanna do is chat to someone to discuss an upgrade! Quite disappointing as I've been with them for years and years and this is the worst it's been.

  • ActFigCellar Action Figure Cellar (@ActFigCellar) reported

    Experienced the worst customer service in my life. I have been a customer of EE for 5+ years (seemingly not a valued one) I would urge others to steer clear of @EE and BT. I'm going to cancel all direct debits until a human reaches out👍 Please share to help me get this resolved

  • JordMoran00 JordMoran (@JordMoran00) reported

    @EE Hopefully it will help you reply to your direct messages because you’re awful at replying

  • DarfleGaming DarfleGaming (@DarfleGaming) reported

    @c_campbell9999 @EE Mine arrived today but I never got any emails or texts saying it was dispatched

  • richards1 ben richards (@richards1) reported

    @c_campbell9999 @EE ive had the same issue, however i just downloaded the DPD app and can see the parcel is on there now. might be worth doing because i had no idea about it