EE Outage Report in Matlock, Derbyshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- 
            Internet (48%) 
- 
            Phone (25%) 
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            Wi-fi (13%) 
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            Total Blackout (8%) 
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            E-mail (4%) 
- 
            TV (2%) 
Live Outage Map Near Matlock, Derbyshire, England
The most recent EE outage reports came from the following cities: Heanor, Ilkeston and Chesterfield.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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 Adam Fisher 
    (@AdamFisher02) reported 
    
        from
            Derbyshire, England Adam Fisher 
    (@AdamFisher02) reported 
    
        from
            Derbyshire, EnglandDisgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service 
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 Anna Melton 
    (@In_the_Works_PR) reported 
    
        from
            Chesterfield, England Anna Melton 
    (@In_the_Works_PR) reported 
    
        from
            Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE 
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 Marc Knight 
    (@MarcRipleylatic) reported 
    
        from
            Ripley, England Marc Knight 
    (@MarcRipleylatic) reported 
    
        from
            Ripley, England@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order? 
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 Richard Fox 
    (@richardfox92) reported 
    
        from
            South Normanton, England Richard Fox 
    (@richardfox92) reported 
    
        from
            South Normanton, England@EE why can't I login to community or web site or My EE app 
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 Cast Fireplaces 
    (@castfireplaces) reported 
    
        from
            Ripley, England Cast Fireplaces 
    (@castfireplaces) reported 
    
        from
            Ripley, EnglandSo we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out 
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 Ishaq 
    (@ishaqmadan) reported 
    
        from
            Derbyshire, England Ishaq 
    (@ishaqmadan) reported 
    
        from
            Derbyshire, England@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help. 
- 
                
 Mr Jamie Armstrong 
    (@ArmstrongKSU461) reported 
    
        from
            Derbyshire, England Mr Jamie Armstrong 
    (@ArmstrongKSU461) reported 
    
        from
            Derbyshire, EnglandHad to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂 
- 
                
 Adam Fisher 
    (@AdamFisher02) reported 
    
        from
            Derbyshire, England Adam Fisher 
    (@AdamFisher02) reported 
    
        from
            Derbyshire, EnglandDisgusting service by @EE 
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 Caroline Jiggins 
    (@CarolineJiggins) reported 
    
        from
            Monyash, England Caroline Jiggins 
    (@CarolineJiggins) reported 
    
        from
            Monyash, England@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead. 
- 
                
 Gareth English 
    (@garethenglish86) reported 
    
        from
            Eastwood, England Gareth English 
    (@garethenglish86) reported 
    
        from
            Eastwood, England@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue. 
- 
                
 Lewis Rymer 
    (@LewSci) reported 
    
        from
            Wirksworth, England Lewis Rymer 
    (@LewSci) reported 
    
        from
            Wirksworth, England@EE no network again in my area. 
- 
                
 jake_burton 
    (@Burton_jake25) reported 
    
        from
            Ellastone, England jake_burton 
    (@Burton_jake25) reported 
    
        from
            Ellastone, England@EE anyone else having problems with ee today ? Or is it just me 
- 
                
 Lord William Niven 
    (@bigbrawbill) reported 
    
        from
            Ilkeston, England Lord William Niven 
    (@bigbrawbill) reported 
    
        from
            Ilkeston, EnglandSo @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome. 
- 
                
 Adam Fisher 
    (@AdamFisher02) reported 
    
        from
            Derbyshire, England Adam Fisher 
    (@AdamFisher02) reported 
    
        from
            Derbyshire, EnglandShocking customer service from @EE 
- 
                
 jake_burton 
    (@Burton_jake25) reported 
    
        from
            Ellastone, England jake_burton 
    (@Burton_jake25) reported 
    
        from
            Ellastone, England@tammyanneb @EE Mine was down from 11.3 
- 
                
 dave cox 
    (@onslowcox) reported 
    
        from
            Heanor and Loscoe, England dave cox 
    (@onslowcox) reported 
    
        from
            Heanor and Loscoe, England@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky 
- 
                
 Adam Fisher 
    (@AdamFisher02) reported 
    
        from
            Chesterfield, England Adam Fisher 
    (@AdamFisher02) reported 
    
        from
            Chesterfield, England@EE How can you help when I can’t physically speak to you ? 
- 
                
 Tas Smithers 
    (@TasTyke) reported 
    
        from
            Belper, England Tas Smithers 
    (@TasTyke) reported 
    
        from
            Belper, EnglandGot my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE! 
- 
                
 Lord William Niven 
    (@bigbrawbill) reported 
    
        from
            Ilkeston, England Lord William Niven 
    (@bigbrawbill) reported 
    
        from
            Ilkeston, England@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire. 
- 
                
 Adam Fisher 
    (@AdamFisher02) reported 
    
        from
            Chesterfield, England Adam Fisher 
    (@AdamFisher02) reported 
    
        from
            Chesterfield, England@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service 
EE Issues Reports
Latest outage, problems and issue reports in social media:
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 Carly Brown 
    (@ShesLikeAStarox) reported Carly Brown 
    (@ShesLikeAStarox) reported@EE are you having problems in the Elgin area. I can call but texts aren't sending. 
- 
            
 Juanpablo 
    (@juanpaulb) reported Juanpablo 
    (@juanpaulb) reported@iceman6999 @EE Service down at the minute for everyone mate texts anyway. 
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 Nige 
    (@Nigeishere) reported Nige 
    (@Nigeishere) reported@ee I'm 100 miles from home now and had to give up on using the mobile signal and use WhatsApp via wifi fo a call. What the ***** happening to your service?? Its darlek central. Stop. Start. Interference. Kkhhhrrsssttttssshh 
- 
            
 Richard Clark 
    (@rawker28) reported Richard Clark 
    (@rawker28) reported@EE Hi, are there any problems with the EE SMS service? This morning when I send a text it won't send and says to try again. I can receive texts ok but can't send. My mobile phone is a Motorola. Thanks Richard. 
- 
            
 dave sen 
    (@davesen1985) reported dave sen 
    (@davesen1985) reported@EE why are you making it so difficult for me to upgrade? In store customer service was terrible, phone lines direct me to online and online doesn't work. 
- 
            
 roly 
    (@seafordroly) reported 
    
        from
            Eastbourne, England roly 
    (@seafordroly) reported 
    
        from
            Eastbourne, EnglandTerrible experience from @EE ordered a phone on the 13th of September and I'm still waiting for it to be dispatched grrr beginning to wish I hadn't signed up to a new contract now. 😢 
- 
            
 flowerpot_man 
    (@man_flowerpot) reported flowerpot_man 
    (@man_flowerpot) reported@ee I'm 100 miles from home now and had to give up on using the mobile signal and use WhatsApp via wifi fo a call. What the ***** happening to your service?? Its darlek central. Stop. Start. Interference. Kkhhhrrsssttttssshh 
- 
            
 Lexii McCurdy 
    (@LexiiMC1992) reported Lexii McCurdy 
    (@LexiiMC1992) reported@EE trying to purchase an add on but it keeps rejecting the purchase, little frustrating… please help 
- 
            
 steve smith 
    (@chelseastevo) reported steve smith 
    (@chelseastevo) reported@EE Day 3 - no signal at home - 😡 
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 Danny Moore 
    (@dan_moore92) reported Danny Moore 
    (@dan_moore92) reportedWas told by @EE when ordering that I would receive the new iPhone 13 Pro Max on launch day, heard nothing back all week to now find out it's expected at the end of October - what a joke! Poor customer service