EE outages and service status in Matlock, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Matlock, England

The most recent EE outage reports came from the following cities: Ilkeston, Chesterfield, and Ashbourne.

City	Problem Type	Report Time
Ilkeston	Internet	1 day ago
Ilkeston	Internet	1 day ago
Chesterfield	Internet	1 month ago
Chesterfield	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  Mark HAWTHORNE (@jimmybumpkin) reported 6 minutes ago from Derbyshire, England

  @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

• 
  Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported 12 minutes ago from Glapwell, England

  Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

• 
  Anna Melton (@In_the_Works_PR) reported 12 minutes ago from Chesterfield, England

  @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

• 
  Marc Knight (@MarcRipleylatic) reported 17 minutes ago from Ripley, England

  @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

• 
  Rhys Adams (@rhysadams) reported 22 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Buzz (@gbusby) reported 26 minutes ago from Duffield, England

  @EE Can’t login in on either the mobile app or the webpage.

• 
  Bruce Wiggins (@BruceWiggins) reported 26 minutes ago from Derbyshire, England

  @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 36 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  🌹M-K🌹 (@marie_kate2) reported 38 minutes ago from Matlock, England

  @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

• 
  NIGEL M 💛🖤 (@YorkKnightsFan) reported 38 minutes ago from Derbyshire, England

  @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

• 
  Lewis Rymer (@LewSci) reported 38 minutes ago from Wirksworth, England

  @EE no network again in my area.

• 
  Caroline Jiggins (@CarolineJiggins) reported 46 minutes ago from Monyash, England

  @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

• 
  Lord William Niven (@bigbrawbill) reported 47 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  Gareth English (@garethenglish86) reported 47 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  Adam Fisher (@AdamFisher02) reported 48 minutes ago from Chesterfield, England

  @EE How can you help when I can’t physically speak to you ?

• 
  🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported 48 minutes ago from Matlock, England

  @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

• 
  jake_burton (@Burton_jake25) reported 49 minutes ago from Ellastone, England

  @EE anyone else having problems with ee today ? Or is it just me

• 
  Samm 💙 (@_S8MM1_) reported 50 minutes ago from Derbyshire, England

  @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

• 
  Richard Fox (@richardfox92) reported 53 minutes ago from South Normanton, England

  @EE why can't I login to community or web site or My EE app

• 
  Tas Smithers (@TasTyke) reported 57 minutes ago from Belper, England

  Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pauline Cullen (@PaulineCullen14) reported 3 minutes ago

  @SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??

• 
  Natalie Marchant (@taliena) reported 4 minutes ago

  @EE @_nicks_tweets You are having issues with roaming. My husband and I can’t use our SIMs in Austria either. Can’t call as no signal

• 
  Mark Beardmore (@Beardmore8Mark) reported 7 minutes ago

  @TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all

• 
  Jamie (@Jamie__Gray1) reported 13 minutes ago

  @EE So what happens with my 7 days of data for 30 pound do I get reimbursed for that aswell considering I’m no able to use.. and surely if it’s worldwide I’m no the only one with this issue

• 
  Cameron (@MasterlyAmateur) reported 14 minutes ago

  @EE no connection in my area for several months. Problem acknowledged but my complaints keep getting closed. No sign of a refund - I am owed months of refunds. No contact from any customer care reps. Absolutely appalling behaviour.

• 
  Pete Searle (@PeterSe38295412) reported 14 minutes ago

  @EE Excellent customer service!!! Yeah right. Im sure the ombudsman will be interested to know how you guys treat your customers

• 
  Marne Blair (@MarneBlair) reported 15 minutes ago

  @RobertGCurrie @O2 @EE is the same in Carlisle now. Signal is shocking

• 
  Mark Harper (@MarkHarper99) reported 16 minutes ago

  @EE Felt I needed to address my moan. After going through a long winded online process, I did manage to speak to a guide over wi-fi calling who was very helpful (and welsh, which also helped) and then a tech guy who made some changes and fixed the issue this morning. Many thanks @EE

• 
  JohnR36🤍💙🇸🇱 (@johnrtrfc) reported 16 minutes ago

  @EE @ChrisMilbank EE are garbage and a rip off..

• 
  Simon Denye (@simondenye) reported 19 minutes ago

  @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2