EE

EE Outage Report in Matlock, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Matlock, Derbyshire, England 11/25/2025 12:35

November 25: Problems at EE

EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent EE outage reports came from the following cities: Ilkeston, Alfreton, Chesterfield and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomAlfreton Internet
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomIlkeston Wi-fi
United KingdomChesterfield TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @EE anyone else having problems with ee today ? Or is it just me

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • miriam_dinis Mimi 🐱 (@miriam_dinis) reported

    Hey @EE, I know @VodafoneUK will start to charge whoever uses the phone abroad more than at the UK (for English people living abroad is a big issue). Are your rules towards this usage abroad changing as well?

  • chocbiscuit Csilla McKinnon (@chocbiscuit) reported

    @EE I spent an hour talking to 3 different advisers last week about a gift delivered to the wrong address. I've got accused that it's my fault! They promised me a call back which didn't happen. Appalling customer service, I'm with EE for 12 years, having 3 lines with you

  • leehez1976 Lee Heseltine (@leehez1976) reported

    @EE Can you advise me on mobile data prices ,I am an existing customer and would like mobile Internet for my caravan

  • davecolez ®ich~ Colez ™ (@davecolez) reported

    @EE pls having issue with my acct

  • acoupunkture FlailingAmigo (@acoupunkture) reported

    @EE home broadband dropping random devices off the network since 23rd December, both WiFi and ethernet. Can you send me a new router before I move to another provider instead?

  • richiehawley1 Richie (@richiehawley1) reported

    @EE @EE so Christmas done and back to work and guess what still no 4G signal. Time to move to another provider I think. Only been a month - looks like top level incompetence - either that or they just don’t care?

  • trevnod 🏴󠁧󠁢󠁳󠁣󠁴󠁿 trevnod 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@trevnod) reported

    @EE Hi EE, is your website down?? I’m tried 2 different browsers and its just blank. Also cleared my cookies and cache and restarted my laptop and it’s still the same.

  • ThimitraN Thimitra Nicolaidis (@ThimitraN) reported

    @EE WORST SERVICE EVER. due to incorrect information given a bill of 37£ p/m it’s not 360£!!!!!

  • fashiontrain BECCA (@fashiontrain) reported

    Hey @EE I’m still awaiting a refund of £46.98 from over 10 days ago... can you help?

  • davecolez ®ich~ Colez ™ (@davecolez) reported

    @EE am having issue to activate a addon on my number