EE Outage Report in Matlock, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent EE outage reports came from the following cities: Ilkeston, Alfreton, Chesterfield and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Alfreton |
Internet | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
Phone | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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NIGEL M 💛🖤
(@YorkKnightsFan) reported
from
Derbyshire, England
@EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@tammyanneb @EE Mine was down from 11.3
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Caroline Jiggins
(@CarolineJiggins) reported
from
Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
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Sarah Bister 🦁🚴🍃💚🍃
(@sarahbister) reported
from
Glapwell, England
Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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David Craven
(@davidjcraven) reported
from
Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@EE anyone else having problems with ee today ? Or is it just me
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ｓｔｕ
(@StuWorkman) reported
@EE can my SIM usage be automatically charged to my @AmexUK credit card? If you say yes I’ll be joining your network very soon
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Katie Smith
(@KatieSm03641076) reported
@EE I ordered a Google Pixel 6 on the 7/2 and I have received no tracking info. Pls let me know how I cancel my contract as this is ridiculous as it was meant to be delivered next day...
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Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
😡 Wtf? 7.5% increase @EE extra £4 A month! 😡 😡 😡 😡 😡 As soon my contract ends in may I'm moving to different network. Especially when I can get Sim only for £10 and get 20gb MORE data then you offer on £30 month! That's rediculous prices!
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Christopher Keeley
(@keeldog) reported
@EE I need to speak to an advisor, your live chat doesn't work and your contact numbers are the same.
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Nick
(@ZionHmm) reported
@EE need help, my data has ran out yet I renewed my pack on the 14th, have no data yet my £10 has been taken and still says a renew is due in 1 day..🤨🤨
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Trevor
(@GottabeBBQ) reported
@DragonWolf5589 @EE I’ve got this horrible feeling EVERYTHING is about to rocket in price, it’s going to be a difficult year for many people. So many companies just want to keep their executives rich by making everyone pay more. 🤨
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Samuel Kenrick
(@kenrick_samuel) reported
@EE Not just putting in your T&Cs that there can be any price increase or decrease at any time, then doing it next day. Enjoy your new phone and your higher bill. Like it or lump it is terrible. I will be leaving after 10 years with EE / Orange
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Chris Farwell
(@chrsfrwll) reported
@EE Thanks but you're missing the point. It's not that I'm receiving incorrect notifications but that the level of issues you seem to be having in my area is exceedingly high.
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Airlim
(@Mainstreamlive) reported
only found out that when the manager said something on the phone and was stand offish and rude, @EE seems they wanted to hide the fact that they couldn't be bothered to tell people, makes me wonder that they have done this many times before
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Nichole Finch
(@Nicholef92) reported
@EE Hi- I have no data or internet and haven't all morning- is there an issue with the network?