EE Outage Report in Matlock, Derbyshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent EE outage reports came from the following cities: Ashbourne and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ashbourne |
Phone | |
| Chesterfield |
Phone | |
| Chesterfield |
Wi-fi | |
| Ashbourne |
Wi-fi | |
| Ilkeston |
Internet | |
| Heanor |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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NIGEL M 💛🖤
(@YorkKnightsFan) reported
from
Derbyshire, England
@EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Sarah Bister 🦁🚴🍃💚🍃
(@sarahbister) reported
from
Glapwell, England
Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?
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David Craven
(@davidjcraven) reported
from
Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@EE anyone else having problems with ee today ? Or is it just me
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@tammyanneb @EE Mine was down from 11.3
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Caroline Jiggins
(@CarolineJiggins) reported
from
Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Mark HAWTHORNE
(@jimmybumpkin) reported
from
Derbyshire, England
@EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Mann
(@chris_h_mann) reported
@EE No problem Helen, think I finally got to the bottom of it. I was trying to setup account whilst connected to 4GEE router & kept getting stuck at step shown in my last tweet. (1/2)
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SMT
(@SMT99412977) reported
.@EE been waiting for my new phone all weekend; had to postpone initial delivery due to family emergency. DPD now saying I should never have been offered a Saturday & rather than give me a slot before work, told me to complain to you!! So angry right now.
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lee bailey
(@leebbailey) reported
Wow @EE - have you every tried using your web or phone help services? i'm getting dizzy going round and round in circles - but not getting an answer or the ability to actually speak to anyone
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Emina
(@Emina_Co) reported
@EE hi! I received a weird email that appears to be from EE. I’ve PM’d you a copy. Could you have a look? Could be simple phishing, but Im not a customer - so i wanted to make sure there isnt fraud involved.
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La Castillo
(@hellshousewife) reported
@EE Definitely useless - absolutely useless upstairs. However now becoming bad sitting right next to it. Getting worse and worse.
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LENG LU
(@lucreatesx) reported
@EE can anyone help me with my new phone or....???
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Jon Auty
(@JMAuty) reported
@EE It was ok for 30 minutes but switched to 3G. I’ve turned it off and on but it either has no signal or 3G
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Jenny Shute
(@jenny_shute) reported
@EE morning! I got a new router in December and it's already broken and was told on Saturday its 2-4 working days to get a new one! I can't currently work from home and losing money for something that should have lasted! Rubbish customer service.
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Chris Mann
(@chris_h_mann) reported
@EE I disconnected from 4GEE WiFi and tried again, and it worked first time. My account now setup and login to MyEE app works. I’m PAYG no idea if that matters. Whatever the case, the steps shown were wrong for me but got right result in the end?! (2/2)
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Ronnie Gill
(@Ronniegill1990) reported
@EE wondering if you could help, placed an upgrade order yesterday and have the order number but have not had a confirmation email. Is there anyway you could check to see if it has gone through?