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EE Outage Report in Matlock, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Matlock, Derbyshire, England 11/07/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent EE outage reports came from the following cities: Chesterfield, Ilkeston and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomIlkeston Wi-fi
United KingdomChesterfield TV
United KingdomIlkeston Internet
United KingdomChesterfield TV
United KingdomHeanor Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @tammyanneb @EE Mine was down from 11.3

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • YorkKnightsFan NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

  • davidjcraven David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @EE anyone else having problems with ee today ? Or is it just me

  • _S8MM1_ Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Knocker1981x Dave White (@Knocker1981x) reported

    @EE *************** with there increase in prices. Oh well cancel D/D time.

  • ctelf1983 ⒸⓇⒶⒾⒼ ⓉⒺⓁⒻⓄⓇⒹ (@ctelf1983) reported

    @EE But riase em 8 percent for everyone else. **** off

  • claudiamontano ❥ perfectlyclaudia (@claudiamontano) reported

    Oh hey @EE …where did the phone signal go?

  • Dani__3001 DANI (@Dani__3001) reported

    @EE Hi, i am not well, because I haven't got a mobile number anymore after all the problems EE has caused me. Would share with you my story and the way i was treated by the customer complaints department. Been a client for 10years and have been discriminated and left with no phone.

  • myfamilyhomeb Jules (@myfamilyhomeb) reported

    @EE Or do I need to cancel my contract with you because you are incapable of delivering the phone?

  • SusanOatway Susan Oatway (@SusanOatway) reported

    Fab customer service @EE from the lovely @bav_myster shame your website doesnt perform at the same standards

  • myfamilyhomeb Jules (@myfamilyhomeb) reported

    @EE ordered phone 4/2, still not here, you’ve ‘tried’ t9 deliver twice, have wrong address apparently (your mistake) and refuse to redeliver today even though DPD say they can - appalling customer service, do I need to cancel my contract?

  • BridieOhalloran bridie ohalloran (@BridieOhalloran) reported

    @EE absolute disgrace! Been a customer for 20 years! Not any more - signed up for the ultimate broadband! So I won’t only be cancelling that but I will be cancelling both phone contracts when they’re up too!

  • tar_ellen Tyra (@tar_ellen) reported

    @EE is the network down? I can’t seem to get 4G anyway? Even abroad?

  • sbrownphoto Steven Brown (@sbrownphoto) reported

    Using my company phone also but on @EE which is a pixel 4a and not 5g compatible gave 270mb Down and 35mb UP ….. #capped ???