EE Outage Report in Matlock, Derbyshire, England
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The latest reports from users having issues in Matlock come from postal codes DE4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent EE outage reports came from the following cities: Matlock, Chesterfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Phone | |
| Chesterfield |
Internet | |
| Alfreton |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Phone | |
| Matlock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Lisa Bollington 💙
(@labollo) reported
from
Belper, England
Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?
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Mark HAWTHORNE
(@jimmybumpkin) reported
from
Derbyshire, England
@EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...
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Sarah Bister 🦁🚴🍃💚🍃
(@sarahbister) reported
from
Glapwell, England
Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?
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NIGEL M 💛🖤
(@YorkKnightsFan) reported
from
Derbyshire, England
@EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks
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David Craven
(@davidjcraven) reported
from
Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@tammyanneb @EE Mine was down from 11.3
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@EE anyone else having problems with ee today ? Or is it just me
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Caroline Jiggins
(@CarolineJiggins) reported
from
Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Kidwell
(@simonkidwell) reported
After porting my number, I had a persistent issue with incoming calls that my previous provider couldn’t fix. Since moving to @EE, their outstanding customer service took the time and care to resolve it. Impressed!
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CCFC FR
(@CCFCFR1) reported
@Cymru @EE @LiamJCullen What game were you watching I thought he was poor compared to how he’s played recently for wales
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Rhys Grant
(@Bluebird131999) reported
@Cymru @EE Didn’t play bad, but wouldn’t have been my choice. Sorba or Wilson personally.
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Boxer dog...
(@MarleyBoxer14) reported
@dshensmith @ThreeUK @EE To be honest I don’t know of a decent mobile Company in the UK. I have tried all of them, they are equally as bad as each other. But as normal us British don’t say a word and put up with appalling customer service but pay the price.
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Dave 🏴
(@Big_Grumps) reported
@EE I can't even just re-add the hd&4k through the app. It forces me to start a while new tv order and then tells me I already have an open order, which I don't, so I can't do it. Your app is absolutely useless. It never works and your website is worse.
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dan mciver
(@djmmciver) reported
@EE im starting to question why I shop with you iv just received my switch and its been opened the seal is broken
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Marc 🏳️🌈🚍📚
(@MarcWinsland) reported
@EE So, all in, I've spent the equivalent of two working days on the phone – only to learn four months later that the original issue was never fully resolved, and your incompetent systems have cost me £159. Gonna chuck in the equivalent of two days' wages for so much wasted time?
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Marc 🏳️🌈🚍📚
(@MarcWinsland) reported
@EE Yeah, an hour later, I learned that the bright spark who cancelled my old account shut down the services but not the billing. Mind you, that account was only abandoned because it took 4 weeks for you to realise you couldn't process a change-of-address.
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Marc 🏳️🌈🚍📚
(@MarcWinsland) reported
Been on the phone for an HOUR trying to get to the bottom of duplicate direct debit charges from @EE that have been coming out of my account since February – the same time that they completely ****** up my change-of-address and took four weeks to fix it Crooks, or just idiots?
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..
(@Ropewalk36) reported
What happened to @EE it used to be an amazing provider and now you can’t get to talk to anyone properly, get no help and they keep incorrectly charging me. Strongly suggest not going with them and looking elsewhere.