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EE Outage Report in Matlock, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Matlock, Derbyshire, England 02/23/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent EE outage reports came from the following cities: Ashbourne, Chesterfield, Ilkeston and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshbourne Phone
United KingdomChesterfield Phone
United KingdomChesterfield Wi-fi
United KingdomAshbourne Wi-fi
United KingdomIlkeston Internet
United KingdomHeanor Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • gbusby Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • PeteGerrard Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • UberChance Chancey (@UberChance) reported

    @EE I pay for international roaming. I am in the US and unable to use any services (hence I am unable to call you). Currently on WI-FI I tried to use the myEE app to unblock roaming and it keeps failing. I can’t even report this problem via your app. How can I fix this?

  • peterlewis Peter Lewis (@peterlewis) reported

    @ee There appears to be an issue with calling Passport Office from EE mobiles. Says that 0300 222 0000 is an “incorrect number” on both mine and my wife’s phone. Works fine from another network.

  • ToruOkada69 Immigrant Dr. Humbug (@ToruOkada69) reported

    @EE Thanks for the offer but I will cancel my contract. I live in the middle of London, and EE cannot even provide a stable broadband, let alone a fast broadband? Really?

  • Kaprese5 Kay (@Kaprese5) reported

    @EE Hi, my signal is absolutely awful what’s going on? Cannot make or receive phone calls and texts don’t send… luckily I have iMessage which works ok wifi

  • AnnaWondering Anna_S (@AnnaWondering) reported

    @EE Oh come on @EE can’t you do better than this - using ‘home learning,’ to promote your broadband. Home learning must never happen again.

  • delatrixx1 @_delatrixx (@delatrixx1) reported

    @EE 4G WiFi is THE WORST service I have ever encountered, 10000% do NOT recommend.

  • RYMSCOT RYM (@RYMSCOT) reported

    Does @EE have a customer service setup ?? @itvMLshow @MartinSLewis

  • BethanyJolly94 Bethany Jolly (@BethanyJolly94) reported

    @EE Well, 5 days out of the past 2 weeks with no service. 3 days in a row so far. Are you going to lie and say it'll be fixed by the end of the day, like you did the other 4 days I've complained?

  • JennyLangrick Jenny Langrick (@JennyLangrick) reported

    @EE I’d like to know if when upgrading I need to provide a new friends and family discount code or whether it will be automatically moved over? I had some issues with my previous code being applied so want to check before upgrading

  • meljridge melanie ridge (@meljridge) reported

    @EE why do I have no service and my 4G not kicking in