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EE Outage Report in Matlock, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Matlock, Derbyshire, England 11/27/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent EE outage reports came from the following cities: Ilkeston, Alfreton, Chesterfield and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomAlfreton Internet
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomIlkeston Wi-fi
United KingdomChesterfield TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • gbusby Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • PeteGerrard Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kpickering1990 katrina pickering (@kpickering1990) reported

    @EE never been so difficult to get a response

  • lintottt lintott (@lintottt) reported

    @EE It is now but it’s been a repetitive issue across a number of days and for hours at a time

  • duncandeejay Duncan Dalzel-Job (@duncandeejay) reported

    @EE Hi Helen, thanks you getting back to me. I don't think the issue is about helping me, more about the new app's UX. I thought it would get easier but navigating is still very counter intuitive. The feel and appearnce is as if EE have launched a beta version too early. Duncan

  • paul_CPSU Paul Stephenson (@paul_CPSU) reported

    @EE Ok just sent the direct message re complaint. Interesting to see how long if ever I call a call from EE customer services.

  • jonatha00863400 jonathan hough (@jonatha00863400) reported

    @EE signal so poor for last thirty days ! I can now leave without termination fees as you haven’t sorted the problems . Looks like it’s Britain wide of late and ee still claim nothing to do with them

  • carljcj carl capps-jenner (@carljcj) reported

    Had amazing service from @EE today both on the phone (Newcastle call centre) and in store in @Liverpool_ONE … member of staff Shaun really knew how to fix the problem!! Thanks

  • emeaton14 em ☀️ (@emeaton14) reported

    @EE my roaming abroad has been blocked for over a week. When I text, it says to call. When I call, I'm just sent texts. I'm unable to unblock it online - can you help please??

  • tomsbluemini Tom Winter (@tomsbluemini) reported

    @EE Hi. It is now sorted, but obviously should never have happened in the first place. It's not right that your contractors should see fit to treat a disabled customer like that. Shows how much you care

  • jonatha00863400 jonathan hough (@jonatha00863400) reported

    @EE day two and still no signal

  • Ishehere_ohye Cal The Legs Howell (@Ishehere_ohye) reported

    @EE Haven’t heard from me?! This tweet is the only response I’ve had from you and with how bad signal has been I haven’t been chasing it up