EE

EE Outage Report in Ellastone, Staffordshire, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ellastone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ellastone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ellastone, Staffordshire, England 05/12/2025 11:55

May 12: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ellastone, Staffordshire, England

The most recent EE outage reports came from the following cities: Burton upon Trent and Matlock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurton upon Trent Phone
United KingdomBurton upon Trent Phone
United KingdomBurton upon Trent Total Blackout
United KingdomMatlock TV
United KingdomBurton upon Trent Phone
United KingdomMatlock TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ellastone, England

Latest outage, problems and issue reports in Ellastone and nearby locations:

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • gonzbigdaf Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • pyebibby Jamie Livingston (@pyebibby) reported from Burton upon Trent, England

    @EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • Mark66mitchell Mark Mitchell (@Mark66mitchell) reported from Cheadle, England

    First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @EE anyone else having problems with ee today ? Or is it just me

  • lordhollins Daniel Hollins (@lordhollins) reported from Hatton, England

    @EE If you could provide a reasonable 4G service in LE19 first that would be great.

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @tammyanneb @EE Mine was down from 11.3

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcusAlcock1 Marcus Alcock (@MarcusAlcock1) reported

    @EE @ofcom is a charge of £3.90 a minute for an international mobile to mobile phone call to the US justifiable? I have been a customer of EE and its previous incarnations since 1998 and have been charged £109 for just 2 calls this month! Outrageous.

  • karenarmi Karen Harper (Armitage) (@karenarmi) reported

    @EE who removes a cap on s bill without informing the customer and then disconnects them ??

  • burngold Cornish Dave (@burngold) reported

    @EE hey guys my phone won't roam- I've bought the us package - put my phone on roam, but other than in wifi locations it's a brick - can you help me remotely? Thanks 🙏

  • BelindaBeeEvans Belinda Evans (@BelindaBeeEvans) reported

    @EE hi there unfortunately I have had to cancel my broadband with you since my service has been so poor for many, many months. The customer service rep spoke so quickly through the small print. I now see a “disconnection charge” maybe be payable - please advise what this is

  • lizcoombes Liz Didn’t Like People Anyway (@lizcoombes) reported from Chalton, England

    Chatting to @EE online about my contract and I think they’ve disconnected the chat. Considering I was explaining I could getting better value elsewhere, I’m now thinking the treatment would improve too. I’ve been a customer for 24yrs. Shocking.

  • ach59 Adrian Hancock (@ach59) reported

    . @ee I have never had customer service as bad as I’m currently getting from #ee - utterly unacceptable - & the new crappy visual whatever text they send is rubbish - just buys them time not to deal with issues … #eesupportfailure #fail

  • dannywilco Danny (@dannywilco) reported

    Welcome @EE your arrogant and rude marketing team who just phoned have now lost you a customer. I'll be canceling my pay as you go work sim ASAP.

  • OllyNeal Olly (@OllyNeal) reported

    @EE hiya. What’s going with your service in Chingford E4? I got a text back in October saying you were making essential improvements but since then the service has been horrible. Dropped calls, phone saying I have 5G but nothing loads, poor signal. Hope you can help. Thanks.

  • h_polba Helen Polba (@h_polba) reported

    @burngold It says @EE are there to help at this time so not sure why they aren’t talking to you.

  • TheCeleryLady 🌔🦜🐧🦢Celeriya🦢🦚🐬🌠 (@TheCeleryLady) reported

    Is the @AmazonUK website STILL not working on portable devices?! It's fine when I'm on wifi but moment I switch on my @EE data... #BlackFridayWeek #BlackFriday #CyberMonday2022