EE Outage in Leek, Staffordshire, England

@EE Poor show today folks. No customer service?

@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

@EE the signal where I live is ****

@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

@EE Problem resolved without me actually talking to your colleagues. I started to make a call and was told that because I hadn't used the mobile for long period service had been suspended. All I had to do was to press 1 and back to normal, including giving my credit balance 👍

@EE For two days I have wanted to check the balance on my Pay as you go mobile and/top up my credit. Texting 150 on handset is not working. Online said sorry that you could not meet my request and try again later.

Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

@EE Told I couldn’t have it, then when trying to upgrade told I’d have to find my own upgrade online as I wanted to try and reduce my bill. Not helpful and never easy

First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

@EE Sk177bd Also phone signal has gone too.

@EE @santanderuk ....poor customer service - buyer beware!

Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

@EE (2/2) complaint over this.

@SuckerPunchProd @BAFTAGames @EE To bad you didn't make the star gay as crap like TLOU2. You could have won. The alphabet gang gets everything now days, regardless of how BS the game is.

@brie_for @EE Joel then says his own name again while he’s at the house ffs. That’s when everyone looks up. Plus that’s like one of a billion problems the game has.

Annoyed that my unlock code for my 2 year old @ee bought phone has not arrived like promised 10 days ago. Poor service.

@EE Yes currently I am a pay monthly customer

@bobbibalf7 @MattyElliott00 @EE Customer service have been alright with me, they get it wrong every time but once I tell them it’s with the ombudsman they shut up and apologise. EE themselves genuinely are the worst company, procedures that are in place and the mistakes they make are abysmal

@brie_for @EE The whole point is to kill off any infected so they don’t reach Jackson. He didn’t help people in the first game and there’s no indication he’d changed. And no they wouldn’t just automatically say their name and Joel gave his own name away.

@EE Hi, my friend doesn’t receive my text messages from my IPhone, she hasn’t blocked me accidentally as I can receive her’s she’s the only one I have this problem with and it’s been going on now for a while, can you suggest anything please?

@EE it's not so much the 4.5% that i have an issue with (although i do). it's more the fact that this was slipped in hoping that people won't notice. as an aside, how do you know that i'm not financially vulnerable?

@honestjon74 @EE We are sorry to hear that. Please get your son to message us directly so we can check to see what has caused the issue here. -Mohsin