EE outages and service status in Keele, England

Problems in the last 24 hours in Keele, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Keele, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Keele, England

The most recent EE outage reports came from the following cities: Sandbach, Crewe, Stoke-on-Trent, and Audley.

City	Problem Type	Report Time
Sandbach	Phone	16 hours ago
Crewe	Phone	4 days ago
Stoke-on-Trent	Internet	23 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Keele, England

Latest outage, problems and issue reports in Keele and nearby locations:

• 
  Jason (@JasonBFB) reported 7 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  Jason (@JasonBFB) reported 9 minutes ago from Madeley, England

  @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

• 
  Craig Green (@BeardedGreen1) reported 10 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 25 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

• 
  Ryan© (@RyaaaannC) reported 26 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 26 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Richard Wiseman (@The_RichWiseman) reported 26 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  🧚‍♀️ (@xrachelizabethh) reported 29 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 29 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Jake (@JakeLCartwright) reported 30 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 32 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  UK Adventure Cycling (@philjame5) reported 36 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 39 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  Jordan Smith (@Jord_Smithhh) reported 43 minutes ago from Crewe, England

  @EE New customer

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 43 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 48 minutes ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

• 
  Jason (@JasonBFB) reported 49 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 52 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Jason (@JasonBFB) reported 55 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  Jason (@JasonBFB) reported 56 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Photo man (@ach59) reported 3 minutes ago

  @EE Thanks for not much - all I want to do is talk to a person- after 6 days of tests - but I ring the number you gave and what do I get : Hi, it's the EE Diagnostics bot here. We are now running some tests to see what might be causing a problem…..

• 
  Shauney Connor (@toryshaun) reported 3 minutes ago

  @TomTugendhat @O2 @EE Don’t come to Shropshire. In some areas like my parish signal is next to nothing. Lucky to get 3 bars on a good day!

• 
  Rebecca Dalton (@RebsDalton) reported 4 minutes ago

  @EE @Chloe_DEathx Hello, my roaming is still not working while I am away in Portugal?

• 
  Matt Bennett (@MattBennett93) reported 9 minutes ago

  @EE I can’t say that I’m impressed with the @orange service that I’ve been put on whilst in Barcelona! I’ve never had a problem with @movistar_es that I got up until this trip! Signal dropping out and still no connection when the signal returns! 🤷🏼

• 
  MJ⚡️DJ (@DJ_Mikey_J) reported 10 minutes ago

  Bad rip u lot @EE so it lets me buy the pack for less value but when u try get the better one it just gliches and wat happend to the 5£ pack u punks im leaving anyway

• 
  John Paul Gonzalez (@JanusPaulusG) reported 11 minutes ago

  @EE Not possible to fix

• 
  Andy (@justandy2068) reported 16 minutes ago

  Leaving @EE as the signal/data speed has been poor. Can't log into my account, can't view my bills . Transfer happens tomorrow #giveup

• 
  Sarah Dixon (@SiDix67) reported 17 minutes ago

  @EE Been through all of this. I am then directed to the App, using my data because I have no Wifi. New router and still no connection. You use AI Bots and close down technical support at 8pm. Frustration is not a strong enough term. I will be picking this up again later today.

• 
  Mark Harper (@MarkHarper99) reported 19 minutes ago

  @EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?

• 
  Hugies (@HughEdw54983916) reported 21 minutes ago

  @TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.