EE

EE Outage Report in Keele, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Keele, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Keele and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Keele, Staffordshire, England 05/11/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Keele, Staffordshire, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Stone, Crewe and Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Wi-fi
United KingdomStoke-on-Trent Phone
United KingdomStone Internet
United KingdomCrewe Total Blackout
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Keele, England

Latest outage, problems and issue reports in Keele and nearby locations:

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • Mr_Owen77 Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Steve_m72 Steve (@Steve_m72) reported

    @EE customer service is one of the worst I have ever encountered

  • 762Andy Andy Brown (@762Andy) reported

    @LeamingtonSBC Hopefully @EE can fix my phone, then a @atagheating boiler repair. Same cause, 24kw combination boiler, 4 rads left at 80% output. Result,broken expansion vessel.

  • charlotteolrod charlotte olrod (@charlotteolrod) reported

    @EE Can someone help me please? I unknowingly But-dialled someone and left a 7.5 minute voicemail from New York 😳😩 my bills now saying it will be £60.01 more than usual and I’m panicking

  • Gandalf_ Jeremy Byford-Rew (@Gandalf_) reported

    @EE trying to remove Roaming Abroad add on via the app but conveniently there is an error! Tried this over the last few months and never works!

  • Phil_P88 Phil Palmer (@Phil_P88) reported

    @EE have some serious dog **** deals.

  • paddyr650 Paddy R (@paddyr650) reported from Portaferry, Northern Ireland

    @EE So 1 month on and the problem with my local mast still isn't fixed. I have absolutely no signal at all in either my partners or my own house. WiFi calling isn't really a solution when out and about. Hope this is fixed very very soon!

  • Mrs_matson Joanne Matson (@Mrs_matson) reported

    @EE what is going on with the internet? It is so bad we cannot even watch TV as it cuts in and out. I also rely on the internet to do my job. Been like this for a week

  • AndrewBooth3 Andrew Booth (@AndrewBooth3) reported

    @cpritch @EE Tracy and I have been saying for weeks that the phone data signal as a whole has been appalling, somedays you're lucky to get H+

  • cpritch Chris Pritchard (@cpritch) reported

    Requested a PAC code for @EE today, happy to pay to escape last month of contract as the service is unusable in Shrewsbury and other parts of north Shropshire at the moment. Other users saying the same.

  • newavelie moha (@newavelie) reported

    @EE you’ll never see apple do ridiculous promos like this. people would do anything to get £300 with their new iphone 14 pro 😭