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EE Outage Report in Keele, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Keele, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Keele and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Keele, Staffordshire, England 12/11/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Keele, Staffordshire, England

The most recent EE outage reports came from the following cities: Congleton, Crewe, Stone and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomCongleton Internet
United KingdomCrewe Internet
United KingdomStone Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Internet
United KingdomCrewe Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Keele, England

Latest outage, problems and issue reports in Keele and nearby locations:

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

  • amy86beeston ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • FowldsSimon Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Camclarky Cameron Clark (@Camclarky) reported

    @EE I've got a galaxy flip and I'm getting lines where it folds.. Help!

  • stevencook94 Steven Cook (@stevencook94) reported

    @EE hi, we’re currently in the US and our EE Google Pixel 4 isn’t connecting to any network, and we can’t get into the app. Any tips please?

  • coleyja Shammyco (@coleyja) reported

    @EE trying to upgrade but it says i am not the account holder, even though i definitely am. How do i fix that?

  • fiercelyacute Quacking (@fiercelyacute) reported

    @jir1987 @EE Every network, worse with some brands like apple 🍏 (pseudo ewaste argument but as you point out they changed the adapter) better with others

  • _kanemaloney Kane Maloney (@_kanemaloney) reported

    @MoneySavingExp Been an @EE broadband customer for a few years now and mobile customer many more years than that, and found they have always been spot on with customer service and satisfaction 👍🏻

  • mng321 martyn (@mng321) reported

    @EE Cancel 10% increase….just a thought.. that would help lots of people

  • MachinesJenny Jenny Gene 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@MachinesJenny) reported

    @EE If you want to talk to me about my account, DM me. Otherwise, fix your website.

  • enivicivokkeee t o l g a c h o (@enivicivokkeee) reported

    @EE Trying to add a roaming pack to a number, but your 'my account' website is out of action. How can I do this? Doesn't work via the app either. Need to do this today please. Thanks

  • lauralee147 laura lee (@lauralee147) reported

    @EE can u tell me why my data gifting is not working please on different contracts

  • Dorkzy95 Mike remnant (@Dorkzy95) reported

    @EE having issue with getting hold of someone that can help me get a returns bag sent for a device I'm using as part of my trade in. Tried calling a few times this evening with no luck. Please assist