EE

EE Outage Report in Keele, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Keele, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Keele and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Keele, Staffordshire, England 08/11/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Keele, Staffordshire, England

The most recent EE outage reports came from the following cities: Leek, Stoke-on-Trent, Newcastle under Lyme, Congleton, Crewe, Stone, Sandbach and Brown Edge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeek Internet
United KingdomStoke-on-Trent Internet
United KingdomNewcastle under Lyme Phone
United KingdomStoke-on-Trent Phone
United KingdomCongleton Wi-fi
United KingdomCrewe Phone

Community Discussion

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EE Issues Reports Near Keele, England

Latest outage, problems and issue reports in Keele and nearby locations:

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • Mr_Owen77 Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • J_owatson Jake Watson (@J_owatson) reported

    @EE Broadband issues, incredibly unreliable restarts every 45minutes and speeds drop every day at an exponential rate. We've had 2 new routers + plus another one which is on the way.

  • lannadle laura maidment (@lannadle) reported

    @EE Hi im in treforest currently and I have no signal on my s21 ultra with ee, Ive had to turn on wifi calling to be able to make or take calls. When its off, I cant hear others but they can me, is there an issue in the area?

  • JayBox325 Jay Collett (@JayBox325) reported

    @EE been charged £50 more this month but I can’t log into My EE to see why. And I’m not receiving any password reset emails either. I’ve never had a good experience using this service.

  • davwheat_ David Wheatley (@davwheat_) reported

    Thankfully the UK is starting to deploy the 700 MHz spectrum, but for 5G usage. The reasoning behind it is to provide good 5G coverage as quickly as possible, but 4G 700 MHz may have been a better option, especially with @EE's Emergency Service Network.

  • jonesy_laaa Sarah Jones #21 (@jonesy_laaa) reported

    @EE allowed to upgrade today and can’t do it online. Says my mobile isn’t available. Can’t get through via phone either? Help!

  • EdgmonIndia India Edgmon-Rollings (@EdgmonIndia) reported

    @EE So you can shut off my service but not reply to an email or tweet🙃

  • SamShaw94 SamShaw94 (@SamShaw94) reported

    Bit naughty of @EE, plaster all over their app your eligible for an early upgrade for being a "loyal customer". In reality, they're fighting to source as many Samsung S20's as possible to sell good as new. Nothing to do with being a loyal customer.

  • halseyb Ben Halsey (@halseyb) reported

    @EE Can my organisation pay to add our website to your list of sites that EE customers are not charged for. We have introduced new mobile technology since Covid but have a unique problem we are looking to solve.

  • Sailor_MayaYa MayaYa🌙 (@Sailor_MayaYa) reported

    @TheD1ceMan @VodafoneUK @EE Damn That's pretty bad I'm easily getting over 200MB/s on 4G most places

  • Scientits Tits McGee (@Scientits) reported

    @EE I can't add the account until I have the account number but to get the account number, MyEE helpfully tells me I need to login to the account to find it. Going round in circles here. Also not sure why I have to add the broadband account - why isn't it automatically added? 2/2