EE Outage Report in Keele, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Keele, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Keele and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Keele, Staffordshire, England
The most recent EE outage reports came from the following cities: Leek, Stoke-on-Trent, Newcastle under Lyme, Congleton, Crewe, Stone, Sandbach and Brown Edge.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Phone | ||
Wi-fi | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Keele, England
Latest outage, problems and issue reports in Keele and nearby locations:
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England
@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England
@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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🧚♀️ (@xrachelizabethh) reported from Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England
@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Damon Chandler (@damonlufc88) reported from Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Alex Vitsileos 💙 (@spartan888) reported from Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England
@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Jake (@JakeLCartwright) reported from Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Dave. (@D_Elliott7) reported from Standon, England
@EE is there any chance I could get some help please
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Ben (@pashasolecci) reported from Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Watson (@J_owatson) reported
@EE Broadband issues, incredibly unreliable restarts every 45minutes and speeds drop every day at an exponential rate. We've had 2 new routers + plus another one which is on the way.
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laura maidment (@lannadle) reported
@EE Hi im in treforest currently and I have no signal on my s21 ultra with ee, Ive had to turn on wifi calling to be able to make or take calls. When its off, I cant hear others but they can me, is there an issue in the area?
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Jay Collett (@JayBox325) reported
@EE been charged £50 more this month but I can’t log into My EE to see why. And I’m not receiving any password reset emails either. I’ve never had a good experience using this service.
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David Wheatley (@davwheat_) reported
Thankfully the UK is starting to deploy the 700 MHz spectrum, but for 5G usage. The reasoning behind it is to provide good 5G coverage as quickly as possible, but 4G 700 MHz may have been a better option, especially with @EE's Emergency Service Network.
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Sarah Jones #21 (@jonesy_laaa) reported
@EE allowed to upgrade today and can’t do it online. Says my mobile isn’t available. Can’t get through via phone either? Help!
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India Edgmon-Rollings (@EdgmonIndia) reported
@EE So you can shut off my service but not reply to an email or tweet🙃
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SamShaw94 (@SamShaw94) reported
Bit naughty of @EE, plaster all over their app your eligible for an early upgrade for being a "loyal customer". In reality, they're fighting to source as many Samsung S20's as possible to sell good as new. Nothing to do with being a loyal customer.
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Ben Halsey (@halseyb) reported
@EE Can my organisation pay to add our website to your list of sites that EE customers are not charged for. We have introduced new mobile technology since Covid but have a unique problem we are looking to solve.
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MayaYa🌙 (@Sailor_MayaYa) reported
@TheD1ceMan @VodafoneUK @EE Damn That's pretty bad I'm easily getting over 200MB/s on 4G most places
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Tits McGee (@Scientits) reported
@EE I can't add the account until I have the account number but to get the account number, MyEE helpfully tells me I need to login to the account to find it. Going round in circles here. Also not sure why I have to add the broadband account - why isn't it automatically added? 2/2