EE Outage Report in Madeley, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Madeley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (32%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Madeley, Staffordshire, England
The most recent EE outage reports came from the following cities: Crewe, Newcastle under Lyme and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Newcastle under Lyme |
Internet | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Crewe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Lloyd Cooke
(@lloyd_cooke) reported
from
Stoke-on-Trent, England
@EE @santanderuk ....poor customer service - buyer beware!
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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Ryan©
(@RyaaaannC) reported
from
Crewe, England
@EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue
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Sime
(@FowldsSimon) reported
from
Crewe, England
@EE Yes no problem
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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Jordan Smith
(@Jord_Smithhh) reported
from
Crewe, England
@EE New customer
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Jason
(@JasonBFB) reported
from
Madeley, England
@x3bwb @EE Yep not working..🤨
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE no service in CW3 area..
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aboy
(@FranklyUk) reported
@DiscriminatedUk @MarcAllera @EE I had requested this but then they messaged me they would not repond to any of my messages so that means no information of any kind. They have completely blanked me now. Even though I am a paying customer. I cant even ask a question about my service.
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T Lamb
(@TLamb20063279) reported
That’s @TheO2 finally ****** off. Shitest network provider going. 99% coverage yet I was in that 1% most of the time no matter where I was. Let’s see how @EE get on now.
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Michael Hodge
(@MichaelHodge90) reported
@EE hi is there works happening in the ne63 area? This is day 2 of either no signal or 1 bar at most
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Jon Roberts
(@JonRobe72293296) reported
@EE .Hi. I need some help whilst abroad. I ported my number from BT to EE but the temporary MSISDN from the EE SIM is showing on my Samsung device not my ported MSISDN. Now I'm abroad I can't send or receive SMS messages. Thanks, Jon.
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Discriminated Against UK
(@DiscriminatedUk) reported
@FranklyUk @MarcAllera @EE You could request a subject access request properly, they should have a dedicated data officer. I would then speak to civil legal advice or disability and equality law service, both free and if they take case on you may get legal aid
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nance hall (she/her)
(@TheFragiIe) reported
@ee pls help
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Stephanie Spiteri
(@StephSpiteri) reported
@EE @CrazyOne12498 I'm having trouble too. I've dm and wrote on here with no response. I've had no WiFi in Epsom all day. When will it come back on please?
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Lollypop 🍭🍬💋♥️
(@Lollypop2023x) reported
Need to sort this horrid music thats for sure @EE
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Aboy
(@FranklyUk) reported
It's exhausting and very distressing having to keep writing letters to @MarcAllera while he delibrately just ignores my messages and letters. It's the same way @EE treat their customers. It has already caused me a lot of sleepless nights and panic attacks.
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Robert Dickson 🇺🇦
(@SenileElf) reported
Absolutely shocking from @EE.. Trying to upgrade my phone as I'm out of contract now, been with them 15+ years and they're saying that I'll have to take a down graded phone as the phone I want has a 400 upfront cost. Well off to @O2 I go as I'll get the handset on a better deal