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EE Outage Report in Madeley, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Madeley, Staffordshire, England 03/01/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Madeley, Staffordshire, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Congleton, Market Drayton and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Total Blackout
United KingdomCongleton Phone
United KingdomMarket Drayton Total Blackout
United KingdomCrewe Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _sonnysunshine Sonny Sethi (@_sonnysunshine) reported

    @EE Thanks for your response Helen.. it doesn’t really answer why I have to go without a service whilst my router is being repaired

  • louisenffc Louise Bakin 💙 (@louisenffc) reported

    @EE absolutely disgusting service this weekend. Paid next day delivery..DPD tried to deliver phone to wrong address but no delivery text or note left. Can’t get hold of DPD now as advised by EE and charged £6 plus for the call when I do ring this !!!!

  • NINETIESL0VE alice | ne ღ (@NINETIESL0VE) reported

    @EE I’ve been trying to log into my account and it says the details i have entered are incorrect, i don’t believe they are. I keep requesting a password reset link but i don’t appear to receive any email. Please can you help?

  • _sonnysunshine Sonny Sethi (@_sonnysunshine) reported

    @EE A little dissatisfied with your service this morning. My #4GEE mobile broadband router will not factory reset and apparently it needs to go away for repair. No mention of replacing it so I can continue to work from home; only been told that it will take 3 weeks to repair.

  • un4med_user Mat 2.0 (@un4med_user) reported

    @EE I’m having issues with my mobile data where it doesn’t seem to connect, even though I have unlimited. Please Help.

  • PSmiffy76 Paul (@PSmiffy76) reported

    @EE @PatDutt26551284 My network #Giffgaff hasn't increased prices in YEARS!!! When other networks put up prices they put up package sizes. Currently I'm getting Unlimited voice and text + 15gb a month for £10. If your customer wants to swap reply to this tweet & I'll get her £5 extra on first top up

  • missgem11 missgem11 (@missgem11) reported

    @EE @EXCEL I have zero signal ! Is there something wrong with @EE #EE

  • Rung_Sat_Zone Satcong72 (@Rung_Sat_Zone) reported

    @EE Stupid advertisement....sick of seeing this 😒

  • ChrisPainting Chris Painting (@ChrisPainting) reported

    @ebrahim49 @jodielouiseart @EE Not sure where you sit, but have complained to EE several times about signal, it’s bloody useless at VP

  • WrittenMirror 𝕁𝕒𝕪 𝕄𝕦𝕝𝕝𝕚𝕟𝕘𝕤 (@WrittenMirror) reported

    @EE have you done with your network upgrades? My signal has been dodgy for 3 days now!?