EE Outage Report in Madeley, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Madeley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Madeley, Staffordshire, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Crewe and Nantwich.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Jason (@JasonBFB) reported from Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Jason (@JasonBFB) reported from Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Jason (@JasonBFB) reported from Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, England
@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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♡ Amy 🌷 (@amy86beeston) reported from Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Jason (@JasonBFB) reported from Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Jason (@JasonBFB) reported from Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, England
@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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del (@del__91) reported from Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Sime (@FowldsSimon) reported from Crewe, England
@EE Yes no problem
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Garwood (@TracyGarwood3) reported
@EE I find it incredible that I want to pay an outstanding bill and because I am no longer a customer I can't actually get through to anyone on any of the numbers because when it asks for my number it doesn't regonise it and cuts me off! How am I supposed to pay you!!!
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Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported
@EE mobile service is still down in my area. I was told yesterday it would be sorted in the next 12 hours yesterday at 17:00. Still down 24 hours later.
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Holly May Austin (@Holly_Sayer) reported
@EE so disgusted with the service from EE the past 2 weeks. Doubling wifi £, not getting back to emails & calls, even their staff agreed. 😡
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Sarah | A Northern Explorer (@anorthernexplr) reported
@EE Hi, I can’t log into My EE and the forgot password email isn’t sending to me, can you help please?
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Jenny Davidson-Boyd (@jennyDB_HR) reported
@EE parents having issues with broadband - not getting the speeds guaranteed when they signed up in Nov - can’t even run an MSTeams call! I need a contact email to discuss on their behalf as customer help number constantly busy. Please help.
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dgc72 (@dgc721) reported
@EE can l cancel my contract over twitter? As l have been waiting to speak to someone for days now regarding an upgrade and now have simply lost the will to live waiting for anyone to answer.
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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BROnan (@BROnan__) reported
@EE I got a new sim with you guys and swapped the number from a pervious sim(still from you guys) and was told that would stop the old contract. However im being billed for both. Is there anywhere on the website I can cancel the old one?
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Anna Malone (@Anamaggiemal1) reported
@EE in Barbados and my phone won’t connect to any signal, been here for over 10 days and still nothing. Turned phone on and off, tried to choose networks, no joy. Can you please help?
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gazj73 🏳️🌈 (@gazj73) reported
@EE is there a known internet outage in the Chelmsford area?