EE Outage Report in Madeley, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Madeley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- 
            Internet (48%) 
- 
            Phone (25%) 
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            Wi-fi (13%) 
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            Total Blackout (8%) 
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            E-mail (4%) 
- 
            TV (2%) 
Live Outage Map Near Madeley, Staffordshire, England
The most recent EE outage reports came from the following cities: Stone, Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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 Jason 
    (@JasonBFB) reported 
    
        from
            Madeley, England Jason 
    (@JasonBFB) reported 
    
        from
            Madeley, England@EE not able to login to account since yesterday all the same problems as other people have posted 
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 David JJ Crowther ⚓︎ 
    (@DJJC66) reported 
    
        from
            Stoke-on-Trent, England David JJ Crowther ⚓︎ 
    (@DJJC66) reported 
    
        from
            Stoke-on-Trent, England@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold 
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 Jason 
    (@JasonBFB) reported 
    
        from
            Madeley, England Jason 
    (@JasonBFB) reported 
    
        from
            Madeley, England@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router.. 
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 Richard Wiseman 
    (@The_RichWiseman) reported 
    
        from
            Crewe, England Richard Wiseman 
    (@The_RichWiseman) reported 
    
        from
            Crewe, EnglandIn 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs! 
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 Stephen Evanson🖤🤍💙🤍💛 
    (@evanson316) reported 
    
        from
            Crewe, England Stephen Evanson🖤🤍💙🤍💛 
    (@evanson316) reported 
    
        from
            Crewe, England@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks. 
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 Ben 
    (@pashasolecci) reported 
    
        from
            Stoke-on-Trent, England Ben 
    (@pashasolecci) reported 
    
        from
            Stoke-on-Trent, EnglandAll day no signal lads what’s occurring @EE 
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 Stephen Evanson🖤🤍💙🤍💛 
    (@evanson316) reported 
    
        from
            Crewe, England Stephen Evanson🖤🤍💙🤍💛 
    (@evanson316) reported 
    
        from
            Crewe, England@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks. 
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 Stephen Evanson🖤🤍💙🤍💛 
    (@evanson316) reported 
    
        from
            Crewe, England Stephen Evanson🖤🤍💙🤍💛 
    (@evanson316) reported 
    
        from
            Crewe, England@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve. 
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 Craig Green 
    (@BeardedGreen1) reported 
    
        from
            Stoke-on-Trent, England Craig Green 
    (@BeardedGreen1) reported 
    
        from
            Stoke-on-Trent, EnglandWas told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy 
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 Jason 
    (@JasonBFB) reported 
    
        from
            Madeley, England Jason 
    (@JasonBFB) reported 
    
        from
            Madeley, England@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍 
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 Dr Rebecca Bowler 
    (@GreenBowlerHat) reported 
    
        from
            Keele, England Dr Rebecca Bowler 
    (@GreenBowlerHat) reported 
    
        from
            Keele, England@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!! 
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 Craig Green 
    (@BeardedGreen1) reported 
    
        from
            Stoke-on-Trent, England Craig Green 
    (@BeardedGreen1) reported 
    
        from
            Stoke-on-Trent, England@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-( 
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 Jake 
    (@JakeLCartwright) reported 
    
        from
            Shavington cum Gresty, England Jake 
    (@JakeLCartwright) reported 
    
        from
            Shavington cum Gresty, England@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing. 
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 David JJ Crowther ⚓︎ 
    (@DJJC66) reported 
    
        from
            Stoke-on-Trent, England David JJ Crowther ⚓︎ 
    (@DJJC66) reported 
    
        from
            Stoke-on-Trent, EnglandPublic Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over 
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 Dave. 
    (@D_Elliott7) reported 
    
        from
            Standon, England Dave. 
    (@D_Elliott7) reported 
    
        from
            Standon, England@EE is there any chance I could get some help please 
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 Richie Knight 
    (@richiechuff) reported 
    
        from
            Stoke-on-Trent, England Richie Knight 
    (@richiechuff) reported 
    
        from
            Stoke-on-Trent, England@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help 
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 Stephen Evanson🖤🤍💙🤍💛 
    (@evanson316) reported 
    
        from
            Crewe, England Stephen Evanson🖤🤍💙🤍💛 
    (@evanson316) reported 
    
        from
            Crewe, England@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?! 
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 🧚♀️ 
    (@xrachelizabethh) reported 
    
        from
            Crewe, England 🧚♀️ 
    (@xrachelizabethh) reported 
    
        from
            Crewe, England@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time 
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 Mark Mitchell 💙 
    (@Mark66mitchell) reported 
    
        from
            Stoke-on-Trent, England Mark Mitchell 💙 
    (@Mark66mitchell) reported 
    
        from
            Stoke-on-Trent, England@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening? 
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 Richard Wiseman 
    (@The_RichWiseman) reported 
    
        from
            Crewe, England Richard Wiseman 
    (@The_RichWiseman) reported 
    
        from
            Crewe, England@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????* 
EE Issues Reports
Latest outage, problems and issue reports in social media:
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 Maison lee martin 
    (@Maisonleemarti1) reported Maison lee martin 
    (@Maisonleemarti1) reported@EE Any danger of sorting your network out so i can use my phone without wifi or what ? 
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 Adam McNamara 
    (@AdamMcNamara77) reported Adam McNamara 
    (@AdamMcNamara77) reportedAnyone else in the UK/Scotland with @EE having problems? My phone has been out of action since early afternoon, can only use with WiFi. 
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 Benjamin 
    (@BenjaminGed1805) reported Benjamin 
    (@BenjaminGed1805) reported@odedra_sajan @EE Shocking service tbh 
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 Kasim Rehman 
    (@kasim__) reported Kasim Rehman 
    (@kasim__) reportedHi @EE I don’t pay nearly £100 to not be able to use my mobile unless I'm in the house on wifi!! Network has been down since this afternoon. What the f!%k is going ON #eedown 
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 Matt Hudson 
    (@Mathudson1985) reported Matt Hudson 
    (@Mathudson1985) reported@EE Absolute piss poor service, no network no 4G,£40 a month for something I can't use good job my contract is up soon I'll be off to another provider 
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 Nick Lander 
    (@nlander94) reported Nick Lander 
    (@nlander94) reported@EE Any update as to when can expect service to be restored? Thanks 
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 Lorna 
    (@gooner262) reported Lorna 
    (@gooner262) reported@EE Work phone and personal phone next to each other. Both on EE. Work hour fine, personal phone bu99er all. Have had to hotspot from my work phone as WiFi also down today (not EE). How's that work then? 🤔 
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 Paddy Kenny 
    (@paddykenny17) reported Paddy Kenny 
    (@paddykenny17) reported@EE Been down for 6/7 hours isn’t good enough, I hope I will be getting something in the way of compo for my days work it cost me 😡 
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 Stewart Frow 
    (@frowstewart20) reported Stewart Frow 
    (@frowstewart20) reported@EE No signal at all for 3 hrs east of Hull!😡 
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 Ant M-J 
    (@AntMJ11) reported Ant M-J 
    (@AntMJ11) reported@cdallas87 @JackoGaz @EE I didn't realise it was down until I tried to use GMaps to get home (I know where I'm going before you ask, I use to avoid the heaviest traffic :P).