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EE Outage Report in Madeley, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Madeley, Staffordshire, England 11/20/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Madeley, Staffordshire, England

The most recent EE outage reports came from the following cities: Stone, Stoke-on-Trent and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStone Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Internet
United KingdomCrewe Phone
United KingdomCrewe Phone
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • RyaaaannC Ryan© (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • FowldsSimon Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE no service in CW3 area..

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @x3bwb @EE Yep not working..🤨

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • amy86beeston ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • Jord_Smithhh Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @EE New customer

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • captaintamtam Tamiris Loureiro (@captaintamtam) reported

    I had a contract for @EE for 2 years. I tried to end it after the 2 years, and 1 year later I am being chased by a debit collector for bills I never missed and after being wrongly charged by EE for over 6 months. No resulution they offer stands for more than a week. Stay away

  • courtzc91 Courtney (@courtzc91) reported

    After the worst customer service with @O2 I am so grateful for the friendly Charlie Hunter at @EE for helping me with a new contract! Took 10 mins and I’m sorted #NowThatsCustomerService

  • RomanRy12 RomanRy (@RomanRy12) reported

    @EE It's not something you can fix. Ultimately the promised 5G is underwhelming. We were told those kinds of issues would be a thing of the past with 5G. They aren't.

  • SJ_Nwa Sonny Nwachukwu (jnr) (@SJ_Nwa) reported

    @bt_uk Your slogan is "We connect for good" Ironic cause I've been waiting nearly a month for broadband due to them having 'connection problems' to send an engineer out? @EE #awks

  • Kwamz28 Coach Sox (@Kwamz28) reported

    @EE Zero coverage indoors, this game sucks. For example, how am I supposed to make and receive calls?

  • samantha_nev Samantha Neville (@samantha_nev) reported from Bury, England

    @EE Complaint has been resolved now thank you, but its still the second time I've been mis-sold a product by EE so thought I should let people know so they can avoid your dodgy sales team 👍

  • SteveDaire steve daire (@SteveDaire) reported

    @EE how come I never have more than 2 or 3 bars of signal in beckenham on my snazzy 5g phone ?

  • emmadeo Emma De Oliveira (@emmadeo) reported

    @EE hope you can help my query which I sent through DM. Trying to upgrade and being charged an upfront cost but it is advertised as £0 upfront.

  • gazsc Gaz 🍀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gazsc) reported

    @ThreeUK just lost a long term customer after very poor customer service and them taking money they'd already been paid, so phoned, cancelled contract and now moved over to @EE, Excellent first communication and assistance from them.

  • davepaulcooper1 Dave Cooper (@davepaulcooper1) reported

    My @ee bill seems to be going up in the exact same trajectory as the customer service is going down. About the rate of inflation +3.9%