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EE Outage Report in Madeley, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Madeley, Staffordshire, England 05/09/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Madeley, Staffordshire, England

The most recent EE outage reports came from the following cities: Stone, Crewe, Stoke-on-Trent and Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomStone Internet
United KingdomCrewe Total Blackout
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent TV
United KingdomCrewe Internet
United KingdomNewcastle under Lyme Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • glawsrugbyfan Glawsrugbyfan (@glawsrugbyfan) reported

    @MarcAllera @EE It would be nice to get a decent and steady 4G signal at Rangeworthy, just a few miles outside Bristol. Shambolic reception for years. The area needs its own mast, as at present it seems to be served by several, none of which offer a reliable 4G service.

  • SmashR_001 Ash (@SmashR_001) reported

    @EE is your app down? Says my password is incorrect but it’s not. Tried logging in online too and same message!

  • LuvbunnySL82 Luv Bunny v2022 🐰🇺🇦 (@LuvbunnySL82) reported

    @EE I am using your network through another provider @Plusnet and my signal is awful. On the EE coverage checker it says 4g coverage is good for my postcode. I can rarely make calls with my mobile though. It’s an iPhone XR. What’s going on?

  • sangyemaitreya Buddha Maitreya (@sangyemaitreya) reported

    @EE I never received my custom 'Grey S8'

  • LizYoun55179126 Elizabeth Young (@LizYoun55179126) reported

    I upgraded and requested a new sim which will take several working days to arrive but in the meantime my service has been disconnected @EE. Need my service back please. Thanks.

  • Trebleutd cantona7  (@Trebleutd) reported

    @MarcAllera @EE The new sim only plans are terrible much better value before I have been a customer for years but time for a change come renewal this nov me thinks

  • MarkOneIoM 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 Ian IoM 🇮🇲 (@MarkOneIoM) reported

    @DdraigyEd @EE It’s never, ever been part of the U.K. - not sure where you looked, but find a better source.

  • Nickpurn300 Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported

    @EE Not too shabby today, 7 data calls, 4 disconnected. 8 mobile calls, 3 disconnected. Various issues with data connection during the day, but that's kinda standard.

  • thejohnlinney John Linney (@thejohnlinney) reported

    Dear @EE , Why is your app now terrible? Why are your customer representatives unhelpful? Why are you making it harder to sort out an upgrade? Do you want to lose customers ?!

  • GemmaKahl Gemma Kahl (@GemmaKahl) reported

    @EE Hi I'm having trouble transferring my number across to EE, my PAC code isn't being accepted. Can you help? Thanks.