EE Outage Report in Stone, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent EE outage reports came from the following cities: Stafford, Cheadle, Stone and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford |
Internet | |
| Cheadle |
Phone | |
| Stone |
Internet | |
| Cheadle |
||
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE my fibre went down about half an hour ago, can I get any help tonight?
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander Newton
(@AlexTheNewton) reported
@EE I signed up for a contract in store but I wish to cancel it. I know I have to do it in store but can that be any EE store not the one I originally did it in?
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A L B 💙
(@Honey_star) reported
. @EE I've been trying to gift data to my daughter for three days now and the website is STILL not working!! When is this going to be resolved because she hadn't got any data left and this feature is the reason I stay with EE!?
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Sidewinder
(@Sidewin99410322) reported
@EE I live in HX7 5TB and there’s been no signal for days
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Goatsniffer2112
(@liam_midgley) reported
@btsport @EE why is linking my account so I can use my by sport package super stressful and giving me anxiety all your steps just send you around in circles. I’ve never been as stressed out as I am now just trying to log in you both have the worlds worst and hardest sites.
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+F4-Hano
(@F4nta5yy) reported
@greysox78 @EE Try asking in-store in Game. Even if they don't have it online sometimes they'll allow you to put down a pre-order for their next drop in person. That's how I got mine, took a couple weeks but at least I got it
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michaelgoymer
(@mikegoymer) reported
@EE yh tryna find out why my broadband keeps going down
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Leanne Grant
(@LG_Bubz) reported
@EE Not a happy bunny 😠 been a loyal T-mobile and now EE customer since 2000. clearly loyalty means nothing! @EE would rather steal my money then refund MY money tut tut #PoorCustomerServices
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Filipino Chino
(@filipino_chino) reported
@EE you currently have a problem in the yo31 8jp area for mobile signal - any news to when it might be fixed?
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Popsie Inioluwa(CHAMPS🇬🇧👑🆙️NO19)
(@SKYFOO) reported
@EE Do u hv 5G network around Atherton, Manchester, Huddersfield and Halifax. I want your sim immediately if there is
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Dave Vetter
(@DavidRVetter) reported
@VodafoneUK & @EE: incidentally, top tip: train your call centre staff NEVER to ask customers the name of their plans or add ons; this is abstract information that ZERO customers know, but that your staff have access to. This is *your* job. Do not ask the customer to do your job.