EE

EE Outage Report in Stone, Staffordshire, England

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The latest reports from users having issues in Stone come from postal codes ST15.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stone, Staffordshire, England 11/13/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stone, Staffordshire, England

The most recent EE outage reports came from the following cities: Stone, Cheadle, Stoke-on-Trent and Stafford.

Loading map, please wait...
City Problem Type Report Time
United KingdomStone Internet
United KingdomCheadle E-mail
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Internet
United KingdomCheadle TV
United KingdomStafford Phone

Community Discussion

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EE Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • Mr_Owen77 I_Am_Me (@Mr_Owen77) reported from Stoke-on-Trent, England

    Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @x3bwb @EE Yep not working..🤨

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • clarembooth Clare Booth (@clarembooth) reported from Newport, England

    @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

  • Mark66mitchell Mark Mitchell (@Mark66mitchell) reported from Cheadle, England

    First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE no service in CW3 area..

  • lloyd_cooke Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England

    @EE @santanderuk ....poor customer service - buyer beware!

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • Simongeorge78 SGP (@Simongeorge78) reported from Newport, England

    @EE hi I’m having real problems with my phone not had my phone a year

  • mikewardunited michael ward (@mikewardunited) reported from Stafford, England

    @EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • WorkAwayJoe Joe (@WorkAwayJoe) reported from Stafford, England

    @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

  • wolves_society Shane robbo Robinson (@wolves_society) reported from Cannock Chase, England

    Why do i barely get service in my house but the ******* Taliban can upload videos from a cave in Afghanistan #ee @EE

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

  • Chezzels2 Chezzels (@Chezzels2) reported from Cannock Chase, England

    @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DeMikeyMike_ MikeyMike (@DeMikeyMike_) reported

    @EE Hi Guys, I have issues connecting to the London Underground WiFi with my EE account, it says something about needing activation? Also am seem to be unable to remove my large screen EE add-on from my add-ons.

  • thetwerkinggirl Ava Vidal ‘Receipt Queen’ 🇩🇲🇧🇧 (@thetwerkinggirl) reported

    Thanks @EE for ruining my entire day despite me paying a small fortune on your service and have full insurance coverage. If you had any decency you wouldn’t charge me the excess fee.

  • Jeninthenorth1 Jas (@Jeninthenorth1) reported

    @EE it's a simple query - or should be. If our having so many calls it takes over 20 mins to get an answer, your service must be well rubbish

  • HerRoyalDykness Part of the Rebel Alliance and a Traitor (@HerRoyalDykness) reported

    @thetwerkinggirl @EE That must be equally frustrating as well... Esp if you can't access the setting to turn that off. 🤞🏾You find a happy solution

  • Jeninthenorth1 Jas (@Jeninthenorth1) reported

    @EE 20 mins on hold for help. Why?

  • maxibob101 maxine brewster (@maxibob101) reported

    @EE So the Mansfield store were telling lies then !! Why would I want to stay with a company that lies ?? Absolutely disgusting and I want answers . I@ not letting this go where do I make a formal complaint

  • ChristineWaugh6 Christine Waugh (@ChristineWaugh6) reported

    @EE I’m having trouble editing my new bank card details on my ee app, it let’s me put new details in then i go to my bank card app to approve payment but it won’t let me confirm new details on the app

  • lincsbirder2019 lincsbirder2019 (@lincsbirder2019) reported

    @EE 150 service I phoned today was shocking !

  • Pretorian900 Droid (@Pretorian900) reported

    @EE is committed to providing excellent customer service (according to the recorded welcome message on 150). This seems to be at odds with the warning that “the wait is in excess of 30mins” to get through to an advisor. Can anyone beat 37mins?

  • ItsJamesPowers James Powers 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ItsJamesPowers) reported

    Another unsuccessful day of trying to get through to @EE customer service. I'm beginning to think that my call is orbiting space....