EE Outage Report in Stone, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Stone come from postal codes ST15.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent EE outage reports came from the following cities: Stone, Cheadle, Stoke-on-Trent and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| TV | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE my fibre went down about half an hour ago, can I get any help tonight?
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE No problem, just that their not open yet.
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
@xanniex58 @EE It’s been like this since late afternoon annie, I turned off WiFi and tried to use my data still not working x
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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StJohn 💙
(@stjohn121) reported
from
Stafford, England
@EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
What is wrong with EE , Facebook Instagram all down @EE
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mattthemarshal
(@mattthemarshal) reported
from
Cannock Chase, England
@EE why is my signal so bad when im indoors?
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Finning
(@MarkFinning) reported
@EE @glastonbury How about pausing the self-promoting adverts about things like apps, apps that millions can't use at the moment because of an outage meaning no signal, no data, and even no WifiCalling working... all systems are down!! Come on EE talk to your customers!!!
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Mark W
(@Marks0000003) reported
@EE Hopefully EE will be giving customers a discount seen as they are having issues using the service ?
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EarbaC_KnarF 🇺🇦🚢🏴🇪🇺🤬 #3.5%
(@JefedeMaqinas) reported
@EE This appears to be GB wide problem?
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romeo
(@azherashraf1999) reported
@EE how long will this take to get the network back up and running.using Wi-Fi is not a option I’m paying £180 per month on 3 contracts and all day no signal can’t even use 3G pathetic what kind of network is this
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🥄
(@racingspoon) reported
@solariskai @EE On an average £30 a month contract you are paying 4.2p an hour for your coverage. It’s actually pretty good value when you break it down. 👍
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Michael Robb
(@mikear82) reported
@EE Unusual for there to be zero service at all. How widespread is this?
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JJ
(@JJGraham92) reported
@EE Still not working and been 6 hours so far. Can't make calls, receive message or use Internet. Surely some form of incentive has to go to customers because yous are quick enough to raises prices each year!
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The Soundest of Daves
(@SoundDave1981) reported
@kevinsleach @EE @lickle_monster They've had no signal either!
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Carl
(@carl_h_photo) reported
@grshorwich @EE You’ll note that their social media team is copy and pasting. Not explaining. It’s been an entire work day outage nationally. Not the best service. Badly worded. Badly handled.
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Christina Collins
(@perpetuallywhat) reported
@EE 4G router has been down for hours in County Tyrone.