EE Outage Report in Stone, Staffordshire, England
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The latest reports from users having issues in Stone come from postal codes ST15.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent EE outage reports came from the following cities: Stone, Cheadle, Stoke-on-Trent and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| TV | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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I_Am_Me
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE
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Jason
(@JasonBFB) reported
from
Madeley, England
@x3bwb @EE Yep not working..🤨
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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Mark Mitchell
(@Mark66mitchell) reported
from
Cheadle, England
First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE no service in CW3 area..
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Lloyd Cooke
(@lloyd_cooke) reported
from
Stoke-on-Trent, England
@EE @santanderuk ....poor customer service - buyer beware!
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
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michael ward
(@mikewardunited) reported
from
Stafford, England
@EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Shane robbo Robinson
(@wolves_society) reported
from
Cannock Chase, England
Why do i barely get service in my house but the ******* Taliban can upload videos from a cave in Afghanistan #ee @EE
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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MikeyMike
(@DeMikeyMike_) reported
@EE Hi Guys, I have issues connecting to the London Underground WiFi with my EE account, it says something about needing activation? Also am seem to be unable to remove my large screen EE add-on from my add-ons.
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Ava Vidal ‘Receipt Queen’ 🇩🇲🇧🇧
(@thetwerkinggirl) reported
Thanks @EE for ruining my entire day despite me paying a small fortune on your service and have full insurance coverage. If you had any decency you wouldn’t charge me the excess fee.
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Jas
(@Jeninthenorth1) reported
@EE it's a simple query - or should be. If our having so many calls it takes over 20 mins to get an answer, your service must be well rubbish
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Part of the Rebel Alliance and a Traitor
(@HerRoyalDykness) reported
@thetwerkinggirl @EE That must be equally frustrating as well... Esp if you can't access the setting to turn that off. 🤞🏾You find a happy solution
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Jas
(@Jeninthenorth1) reported
@EE 20 mins on hold for help. Why?
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maxine brewster
(@maxibob101) reported
@EE So the Mansfield store were telling lies then !! Why would I want to stay with a company that lies ?? Absolutely disgusting and I want answers . I@ not letting this go where do I make a formal complaint
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Christine Waugh
(@ChristineWaugh6) reported
@EE I’m having trouble editing my new bank card details on my ee app, it let’s me put new details in then i go to my bank card app to approve payment but it won’t let me confirm new details on the app
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lincsbirder2019
(@lincsbirder2019) reported
@EE 150 service I phoned today was shocking !
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Droid
(@Pretorian900) reported
@EE is committed to providing excellent customer service (according to the recorded welcome message on 150). This seems to be at odds with the warning that “the wait is in excess of 30mins” to get through to an advisor. Can anyone beat 37mins?
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James Powers 🏴
(@ItsJamesPowers) reported
Another unsuccessful day of trying to get through to @EE customer service. I'm beginning to think that my call is orbiting space....