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EE

EE Outage Report in Stone, Staffordshire, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Stone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Stone, England

The most recent EE outage reports came from the following cities: Cheadle, Stafford, Stoke-on-Trent, and Rugeley.

CityProblem TypeReport Time
Cheadle Internet 9 days ago
Cheadle Phone 21 days ago
Stafford TV 21 days ago
Cheadle Phone 21 days ago
Stoke-on-Trent Internet 24 days ago
Stoke-on-Trent Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • spartan888
    Alex Vitsileos ๐Ÿ’™ (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasnโ€™t come no email nothing

  • stjohn121
    StJohn ๐Ÿ’™ (@stjohn121) reported from Stafford, England

    @EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say itโ€™s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!

  • RaduDanaila
    Radu Dฤƒnฤƒilฤƒ (@RaduDanaila) reported from Cannock Chase, England

    @EE No problem, just that their not open yet.

  • D_Elliott7
    Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • Mr_Owen77
    Mark Owen (not that one) ๐Ÿ’™ (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • pashasolecci
    Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads whatโ€™s occurring @EE

  • RaduDanaila
    Radu Dฤƒnฤƒilฤƒ (@RaduDanaila) reported from Cannock Chase, England

    @EE my fibre went down about half an hour ago, can I get any help tonight?

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • GreenBowlerHat
    Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isnโ€™t back to normal. I have a lot of work calls this week and itโ€™s not going to be good enough for video calls!!

  • DJJC66
    David JJ Crowther โš“๏ธŽ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • KRAYzTRAI
    TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    What is wrong with EE , Facebook Instagram all down @EE

  • KRAYzTRAI
    TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    @xanniex58 @EE Itโ€™s been like this since late afternoon annie, I turned off WiFi and tried to use my data still not working x

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • Mark66mitchell
    Mark Mitchell ๐Ÿ’™ (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • SarahKeery1
    Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

  • mattthemarshal
    mattthemarshal (@mattthemarshal) reported from Cannock Chase, England

    @EE why is my signal so bad when im indoors?

  • DJJC66
    David JJ Crowther โš“๏ธŽ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • Chezzels2
    Chezzels (@Chezzels2) reported from Cannock Chase, England

    @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

  • Mark66mitchell
    Mark Mitchell ๐Ÿ’™ (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to ยฃ300. When I log out and back in again, itโ€™s zero and Iโ€™ve never been charged the โ€œExtraโ€. Why is this happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TigerZindaHay
    Muntazir e Mahdi (@TigerZindaHay) reported

    @EE Same old questions by @EE to take customer around in circles. I wish we had a robust and effective ombudsman instead of utterless useless @ofcom

  • Gazrs21
    Gazrs2 ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ (@Gazrs21) reported

    @EE @rootmetrics Been with you since the "Orange" days always had no issues with customer service & always got a good deal on upgrades converted my wife now gave her my old handset & "gift" her data every month ๐Ÿ‘๐Ÿ‘

  • GardnerLOJ
    Ursa Major Gardner (@GardnerLOJ) reported

    @EE Yes. Spent to time to go to @Apple who confirmed a problem but out of one year manufacturer warranty. EE have said im@not covered even though Iโ€™m only 18m into my 24m contract. I didnโ€™t expect to take a contract out and get a dodgy handset

  • Grant_Packham
    Grant Packham (@Grant_Packham) reported from Eastbourne, England

    @EE I've seemed to have lost all network, any info on why this has happened?

  • GardnerLOJ
    Ursa Major Gardner (@GardnerLOJ) reported

    @A_McCrea @Apple @EE My issue is more weighted towards EE selling me a contract and giving me a poor product. A customer of 17 years may be coming to and end

  • JohnWoodsin
    John Woodsin (@JohnWoodsin) reported

    @tomthewebcoder @EE oh sorry tom you have to act fast well have you try contacting your support team or try checking your passwords correctly ? if you have done that please kindly reply me inbox i have same experience before and i got it fixed may be i can also help here

  • PaulMorris7777
    #ToriesOut ๐ŸŠ๐ŸŠ๐ŸŠ ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐Ÿ‡ช๐Ÿ‡บ ๐Ÿ‡ต๐Ÿ‡ธ (@PaulMorris7777) reported

    @EE My Dad made a top up of ยฃ5 on the 19th Oct 2021. This is for emergencies and rarely uses his mobile. However, last Thursday he tried to phone me and there was no credit in his account. He can't even phone 150. Can you help? PM.

  • NatalieeLeannee
    Natalie Leanne (@NatalieeLeannee) reported

    @EE whatโ€™s going on with your network!? My phones not loading anything.

  • cbrakey
    Brakebeat (@cbrakey) reported

    @EE still no service - not ideal!!

  • robmcd85
    Rob McDowall FRSA (@robmcd85) reported

    Not very happy with @EE. Initiated a Port In. Tried to cancel and was advised they could reverse it in 72 hours. Needless to say, the agent misinformed me and it canโ€™t be done. No ambiguity as done over live chat.