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EE Outage Report in Stone, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stone, Staffordshire, England 01/02/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stone, Staffordshire, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Stafford and Cheadle.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomStafford Internet
United KingdomCheadle Phone
United KingdomStone Internet

Community Discussion

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EE Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE my fibre went down about half an hour ago, can I get any help tonight?

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • KRAYzTRAI TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    What is wrong with EE , Facebook Instagram all down @EE

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • mattthemarshal mattthemarshal (@mattthemarshal) reported from Cannock Chase, England

    @EE why is my signal so bad when im indoors?

  • KRAYzTRAI TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    @xanniex58 @EE It’s been like this since late afternoon annie, I turned off WiFi and tried to use my data still not working x

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • stjohn121 StJohn 💙 (@stjohn121) reported from Stafford, England

    @EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE No problem, just that their not open yet.

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • Chezzels2 Chezzels (@Chezzels2) reported from Cannock Chase, England

    @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tamijadeovery Tami 💖 (@tamijadeovery) reported

    @EE please can you help. Messaged you yesterday and this morning. No live chat available

  • Stephanie76861 Stephanie Cole🇬🇧 (@Stephanie76861) reported

    @atkinson_jo @EE I had similar hacked issues not until Hackwizard02 on Instagram helped me recover my account

  • callengregory callengregory (@callengregory) reported

    @EE My WiFi keeps disconnecting all day can you help please?

  • chriswebber999 Chris Webber (@chriswebber999) reported

    @EE I sent you a DM last night about a login error - could you respond, please?

  • Metbot65 Neil Metcalfe (@Metbot65) reported

    @EE my current plan was due to expire soon, one of your team called me on 31st August to offer SIMO 10Gb for £10pcm for 12mth- why does my account say the plan is £40? Please advise this must be a mistake or I will cancel the plan?

  • ErinMer8 Erin Meredith 💐 (@ErinMer8) reported

    @ldramsey72 @EE I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve my stranded account.

  • MikeCloudsdale Mike Cloudsdale (@MikeCloudsdale) reported

    @EE Fix your app so it shows the correct device, I know you say it’s only cosmetic, but if you can’t get this right what else is wrong???

  • Kingbe12 Lewis King (@Kingbe12) reported

    @EE signal in my area has been awful 4G/3G signal showing but dropped calls and no data connection - been told that this is due to trees but I am under the impression the mast is in a open field. Does the mast need maintenance?

  • Rachlarrr Rachael Smith (@Rachlarrr) reported

    @EE if I was to upgrade to SIM only and it states 12/24 month deal, can I still upgrade to a handset deal at any time? Thank you. #help #advice #customersupport

  • ldramsey72 Lee Ramsey (@ldramsey72) reported

    @EE need help to switch my broadband account from a 4g mobile to fibre