EE Outage Report in Stone, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent EE outage reports came from the following cities: Stafford, Stoke-on-Trent and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford |
Internet | |
| Stoke-on-Trent |
Phone | |
| Rugeley |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Shane robbo Robinson
(@wolves_society) reported
from
Cannock Chase, England
Why do i barely get service in my house but the ******* Taliban can upload videos from a cave in Afghanistan #ee @EE
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE no service in CW3 area..
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Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
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Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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Mark Mitchell
(@Mark66mitchell) reported
from
Cheadle, England
First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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michael ward
(@mikewardunited) reported
from
Stafford, England
@EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Jason
(@JasonBFB) reported
from
Madeley, England
@x3bwb @EE Yep not working..🤨
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ted Splitter 🇵🇸
(@ted_splitter) reported
@ee I've been working in Earl Shilton, Leicestershire for a couple of years now. Why is mobile signal so crap? Bang in the middle of England, on a slight hill, not in a valley. But I get better reception in Cumbria.
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tansel
(@tansel_Turuk) reported
@EE @EE The issue has been ongoing for over two months at postcode OL16 5AS.I am again requesting this to be treated as a formal complaint and I want cancellation of my contract without penalty, along with a refund/bill credit for the affected period.
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Kyle Williamson
(@genericname10) reported
I’ve been on hold with @EE for 40 minutes. Still no useable device that I’ve been waiting on for 3 weeks, no answers and multiple complaints opened and closed with no actions going forward and no solution. You lot are a joke
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tansel
(@tansel_Turuk) reported
@EE @geoff_wiv_a_g @EE This morning I had no mobile internet at all at my home (OL16 5AS). I had to leave my house just to try and access mobile data, and even then I can’t properly check emails or browse the web. This issue has been ongoing for over 2 months.
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dave
(@DrDave314159) reported
@EE crappy networks, crappy customer service, daylight robbery. EE are the worst. Nasty people
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John Want
(@montywanty) reported
@Jamie__Gray1 @EE I just got over a similar issue with them, with upgraded authentication requirements buggering up my account access. Took a 45 minute call to Level 2 support to get it sorted and they still couldn’t really say why it happened. What was wrong with a good ol’ email and password eh?
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Charles Savage
(@CharlesSav66) reported
@EE A communications company whose website and app is down / doesn't work and customer service the platform has been down for weeks..... farcical.
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SEND THEM HOME
(@send_them_h0me) reported
@johnsharrock71 @EE Because they're garbage
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Daniel
(@DanielWyld) reported
@northolt3103 @EE Moved from EE due to terrible reception and network… although it’s been no better with 3…
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Martin Johnston Actor
(@MartinJohnston7) reported
There can be no justification whatsoever for @EE to increase their broadband package by £4 per month or £48 per year. This is wholly exploitative. Can anyone personally recommend a broadband provider that offers great service for less than £40 per month?