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EE Outage Report in Stone, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Stone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Stone, England

The most recent EE outage reports came from the following cities: Cheadle, Stafford, Stoke-on-Trent, and Rugeley.

CityProblem TypeReport Time
Cheadle Internet 8 days ago
Cheadle Phone 20 days ago
Stafford TV 20 days ago
Cheadle Phone 20 days ago
Stoke-on-Trent Internet 23 days ago
Stoke-on-Trent Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • Simongeorge78
    SGP (@Simongeorge78) reported from Newport, England

    @EE hi I’m having real problems with my phone not had my phone a year

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • SarahKeery1
    Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • DJJC66
    David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • D_Elliott7
    Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • GreenBowlerHat
    Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • WorkAwayJoe
    Joe (@WorkAwayJoe) reported from Stafford, England

    @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕

  • spartan888
    Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • Chezzels2
    Chezzels (@Chezzels2) reported from Cannock Chase, England

    @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • clarembooth
    Clare Booth (@clarembooth) reported from Newport, England

    @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • Mark66mitchell
    Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • Mark66mitchell
    Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • RaduDanaila
    Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE my fibre went down about half an hour ago, can I get any help tonight?

  • SarahKeery1
    Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Redwoods1
    Lisa Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Redwoods1) reported

    @EE I’m so sick of low signal here in Worthing since 4 September. I can’t stream TV because I’m at around 2mbps download speed. Please tell me the mast will be fixed soon.

  • imdean0
    Dean (@imdean0) reported

    @EE I em you. Please help

  • pcrookesPE
    Mr Crookes (@pcrookesPE) reported

    @EE I have 3 bars of 5G while in a large crowd and struggling to access anything online. Though 5G was supposed to stop this large crowd issue? Couldn’t even send this till I got wifi #advertslie #poorsignal

  • Mark_W_Greville
    Mark Greville (@Mark_W_Greville) reported

    @EE Hi there I just factory reset my 4gee WiFi modem and my old password won't work.. the casing was changed a year or so ago and the back has no password sticker on it. Can you help me with this problem?

  • BonfieldPaul
    Paul Bonfield (@BonfieldPaul) reported

    @EE hi EE, I’m abroad with roaming but your connectivity is not working which I have paid for. I tried calling but you are closed until Monday. Please tell me how I can connect??!

  • DawnDiaper
    🦋Dawn_Dee🦋 (@DawnDiaper) reported

    @EE It was 2 days ago! Too late to be of help

  • vickyfice
    Ficemeister (@vickyfice) reported

    @EE I’m trying to access service plans for possible upgrades and both the app & website constantly tell me there are no service plans available no matter what handset I choose. But if I log out it tells me plans. Will this be updated?

  • Embezie2
    Embezie (@Embezie2) reported

    @EE such poor #customer #CustomerExperience #CustomerService 3 transfers later and the people answering seem half asleep - 34 mins still waiting …

  • Jamesmc92113664
    James mckeown (@Jamesmc92113664) reported

    @EE @RichHurstPhoto I coughed up £190 yesterday and £9.95 for next day delivery and was assured that it was in stock! Today I called and it’s 21 days! Cancelled and have left to go to another network.

  • br13roch
    Bridon (@br13roch) reported

    Despite being under contract & long term customer of @EE I arguably highly naively visited local Harrow shop as phone wouldn't work Service was appalling didn't know/care with suggestions bordering on wilfully ignorant including one of them asking if I had my phone with me 1/