EE

EE Outage Report in Stone, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stone, Staffordshire, England 01/15/2026 09:05

January 15: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stone, Staffordshire, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Stafford and Cheadle.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomStafford Internet
United KingdomCheadle Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE my fibre went down about half an hour ago, can I get any help tonight?

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE No problem, just that their not open yet.

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • KRAYzTRAI TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    What is wrong with EE , Facebook Instagram all down @EE

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • KRAYzTRAI TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    @xanniex58 @EE It’s been like this since late afternoon annie, I turned off WiFi and tried to use my data still not working x

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • Chezzels2 Chezzels (@Chezzels2) reported from Cannock Chase, England

    @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • clarembooth Clare Booth (@clarembooth) reported from Newport, England

    @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Thee_Roxy_Cox Roxy Unapologetic Cox 🏳️‍🌈 (@Thee_Roxy_Cox) reported

    After being with ORANGE/@EE since 1998 I have just been charged £298, and yet my invoice is itemised as costing £0.00. As a business customer I am appalled that I cannot even see how much each call costs and cannot dispute it. When I rang I was told I’d need to download a PDF,

  • colin_mull Colin Morrison (@colin_mull) reported

    @gordonbruce7 @EE Is the Acharonich mast down?

  • orangarnold Hannah (@orangarnold) reported

    How can @EE say that their best deal to retain a customer is only £1 less than if I did it online myself as a standard offer.

  • gordonbruce7 GB. Grumpy but hopeful. (@gordonbruce7) reported

    @EE Thanks, David C, but me sending you a DM won’t move things along any more quickly. Last time, it was ‘rodent damage’. Please send someone with a bigger trap.

  • Frequencycowboy Frequency Cowboy (@Frequencycowboy) reported

    @ee my phone stopped being able to make calls. Searching manually vodaphone and others are still there but ee has gone. Any help pls?

  • miss_chicken Mrs W (@miss_chicken) reported

    Hi @EE I’m trying to use an EE Perks code but it’s saying the code isn’t valid. Can you please help? It’s very frustrating.

  • ColinMoores Colin Moores (@ColinMoores) reported

    @EE Still not working...

  • AmeliaAlice_Ox AB (@AmeliaAlice_Ox) reported

    I’ve worked In retail/hospitality sector my entire life, always have the upmost respect for anyone who does! But honestly @EE phone advisors hit a different nerve. Being spoke down to, short and abrupt! And I still haven’t sorted the issue 🙄

  • char150684 charlotte (@char150684) reported

    @EE what is wrong with your customer service being so rude ! Sort it out!! Telling me that my upgrade is wrong and now refuse to talk to me as you have taken extra money this month! 😡

  • gailmcgowan1 Gail 🌻💛 (@gailmcgowan1) reported

    Honestly so stressed out with @EE currently on day number 3 using my wife calling. Sort your network out.