EE Outage Report in Stone, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| TV | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE No problem, just that their not open yet.
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
@xanniex58 @EE It’s been like this since late afternoon annie, I turned off WiFi and tried to use my data still not working x
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
What is wrong with EE , Facebook Instagram all down @EE
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE my fibre went down about half an hour ago, can I get any help tonight?
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gardener
(@Gardene90438283) reported
@EE rang today at 14.43, waited so long that I was out shopping. Agent said would ring back in 1 hour, no call. Just rang again & the phone was eventually answered & put down! Do I contact the CEO now or wait until tomorrow?
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DSM Group
(@DSMGroupUK) reported
@EE I’ve tried for three days now and haven’t managed to speak to a person regarding the issue. I can only conclude that you don’t care about customers. Knowing that the job was not completed and that it was reported as an issue no one has attempted to contact us to resolve!
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Peter Stockill
(@wolveydarlopete) reported
from
Wolvey, England
What an unbelievably crass customer service procedure you have @EE following another unresolved call you have yet again closed the complaint.
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Mal Jutley
(@maljutley) reported
On the flip side Joe from Hull at @EE customer service couldn't have been more helpful if he tried. Sorted out everything, didn't tell me I was wasting his time and made my mind up to leave @SkyUK which I was bordering on doing anyway 🙌🏾
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@GustavMahler18601911 🏴🇪🇺🇵🇸
(@Mahler18601911) reported
@EE I've tried help. I only have the option to call and I cannot make calls
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@GustavMahler18601911 🏴🇪🇺🇵🇸
(@Mahler18601911) reported
Has anyone with a Samsung mobile had issues with the latest system update? I installed it to my S25 Edge this morning and now cannot access mobile data and can't make calls. @EE my contract is with you!
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JS
(@buzzbar28) reported
@EE When are you going to fix the mobile signal issues in Market Harborough ? Postcode LE16 9DR You removed an old mast now most of the town has no working signal . Report to you and say no issues
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Neil Royal
(@fergie_neil) reported
@EE EE broadband absolutely 💯 % awful , their products and services and staff and held to terms are a disgrace.! Unfit for purpose! @Ofcom
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Ini
(@iniajayi) reported
@EE really are the worst network ever actually
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Joanna Finney
(@ACPJoF) reported
Imagine supposedly being the "best" network in the UK for 12 years but take out additional contracts without authorisation and pull every delay tactic under the sun so your heading towards the 14day cooling off period so your trapped when trying to cancel, Not a good look @EE