EE Outage Report in Stone, Staffordshire, England
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The latest reports from users having issues in Stone come from postal codes ST15.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent EE outage reports came from the following cities: Stone, Cheadle, Stoke-on-Trent and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Stone |
Internet | |
| Cheadle |
||
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet | |
| Cheadle |
TV | |
| Stafford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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I_Am_Me
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE
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Mark Mitchell
(@Mark66mitchell) reported
from
Cheadle, England
First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE no service in CW3 area..
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Jason
(@JasonBFB) reported
from
Madeley, England
@x3bwb @EE Yep not working..🤨
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Lloyd Cooke
(@lloyd_cooke) reported
from
Stoke-on-Trent, England
@EE @santanderuk ....poor customer service - buyer beware!
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Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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michael ward
(@mikewardunited) reported
from
Stafford, England
@EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Shane robbo Robinson
(@wolves_society) reported
from
Cannock Chase, England
Why do i barely get service in my house but the ******* Taliban can upload videos from a cave in Afghanistan #ee @EE
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nate Adam P Araday
(@Resome2channel) reported
@EE How do I actually get in touch with the broadband team? I'm trying to setup my own router for use with fibre but not sure what the password I need for the pppoe settings, everytime I call and select broadband tech support I just get fault reporting.
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Jack
(@j4ckr9) reported
@EE Your service is terrible and your support is almost as bad. I shouldn't have to deal with no service after you have the audacity to increase your prices. Fix your network and provide proper compensation to your customers.
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Jack
(@j4ckr9) reported
@SeanVardy2 @EE Yup they're criminals, support is now ignoring me. They increase prices all across the board yet the best they can do to compensate my 2 days without service (and counting) is 18 quid
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Neil Hayden
(@neilhayden747) reported
@EE I have a couple of contracts with you and I wish to cancel one, can I do this in one of your shops or do I need to dial 150?
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Sarah-Kimberley
(@PlayforthSarah) reported
@EE Still waiting for a answer so why you've refused to send a deadlock letter with regards to a complaint about a member of your staff breaking the law?... isn't rocket science
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🌱Greenhills2
(@CortonJane) reported
from
Camelford, England
@EE What is your customer services phone number, please?
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CountrygalNicNac
(@countrygalnic) reported
@EE I am trying to speak to someone about an Osprey 2 mini I am trying to reactivate for tomorrow as I’m traveling. One of your staff spoke to me and has not solved the problem at all - I’m not even sure what she’s done and now I’m Having to hold on for ages again. Pls help asap
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CountrygalNicNac
(@countrygalnic) reported
@EE Your support team are having real issues - please can someone get back to me ASAP!!!!
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Denise Bee
(@DeniseBee71) reported
@EE My signal is terrible .. I’m missing really important work calls. Can you advise on any issues please
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Emma
(@_melarkz) reported
@EE Youtube on the wifi has been extremely slow for several weeks on every device while on 4G/5G (on a different network) it's been working fine. Are you throttling Youtube? Videos don't load at all, or if they do it's only for several seconds before lagging again.