EE Outage Report in Stone, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Stone come from postal codes ST15.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 06: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent EE outage reports came from the following cities: Stone, Cheadle, Stoke-on-Trent and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Stone |
Internet | |
| Cheadle |
||
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet | |
| Cheadle |
TV | |
| Stafford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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michael ward
(@mikewardunited) reported
from
Stafford, England
@EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE
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SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
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I_Am_Me
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Jason
(@JasonBFB) reported
from
Madeley, England
@x3bwb @EE Yep not working..🤨
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Mark Mitchell
(@Mark66mitchell) reported
from
Cheadle, England
First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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Shane robbo Robinson
(@wolves_society) reported
from
Cannock Chase, England
Why do i barely get service in my house but the ******* Taliban can upload videos from a cave in Afghanistan #ee @EE
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE no service in CW3 area..
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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Lloyd Cooke
(@lloyd_cooke) reported
from
Stoke-on-Trent, England
@EE @santanderuk ....poor customer service - buyer beware!
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Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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chris stride
(@stridey1979) reported
@EE hi, just been on your accessories page to try and add something to my account, but it either doesn't always work first time and sends me somewhere else or when it does there is no option to buy anything at all. Are the servers down for this page or something, please help!!
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Barry Banks
(@BelCantoBhoy) reported
@EE Trying to get in touch with your bereavement team. WHERE IS THE DEDICATED NUMBER FOR THIS? Currently on an over half hour hellish wait for the normal customer service. IT SHOULD NOT BE THIS DIFFICULT AT AN ALREADY DIFFICULT TIME!
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Dan Fuzz
(@dan_fuzz) reported
@EE 16 minutes on the phone, with two different people, to try to find a resolution - and I get cut off?! Fine, I’ll just end the contract then...
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thegathering
(@thegathering89) reported
@EE the whole site is down
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Quentyn Taylor
(@quentynblog) reported
@michaelfow @EE Ironically, I've had no major problems with EE at all. It's just that I'm stuck on this silly sharer SIM contract and I have to upgrade all of the contracts individually before I can touch my own. So I'm just going to move as is easier
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Charlie
(@charliek3lly) reported
@quentynblog @EE VOXI, if you're looking for SIM only. Vodafone's network, but with way better customer support and a nicer overall experience. Social media + video streaming doesn't use your data allowance, either!
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Hazzer
(@hazzandy) reported
@EE what’s happening with the my ee app been down a while ?
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Jeb
(@jeb1986) reported
@EE Been a long time customer of yours, But if you're reintroducing EU Roaming charges in March and @O2 aren't what are the incentives to remain a customer of yours when my contract expires in a couple of months?
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Julie
(@juliemitchell84) reported
@O2 once again poor service - they accept fraudulent phones to be taken out. Then they don’t call you back, the don’t take off your credit file. Do not use @O2 - stay with @EE they care.
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Dan Fuzz
(@dan_fuzz) reported
@EE Good network maybe, same shoddy customer service as the rest of them though!