EE Outage Report in Stone, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (12%)
-
Wi-fi (12%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent EE outage reports came from the following cities: Cheadle, Stafford, Stoke-on-Trent and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle |
Phone | |
| Stafford |
TV | |
| Cheadle |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Stafford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
-
Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
-
Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
-
Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
-
Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
-
Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
-
Jason
(@JasonBFB) reported
from
Madeley, England
@x3bwb @EE Yep not working..🤨
-
del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
-
Shane robbo Robinson
(@wolves_society) reported
from
Cannock Chase, England
Why do i barely get service in my house but the ******* Taliban can upload videos from a cave in Afghanistan #ee @EE
-
Lloyd Cooke
(@lloyd_cooke) reported
from
Stoke-on-Trent, England
@EE @santanderuk ....poor customer service - buyer beware!
-
Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
-
Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
-
SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
-
Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
-
Mark Mitchell
(@Mark66mitchell) reported
from
Cheadle, England
First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
-
Jason
(@JasonBFB) reported
from
Madeley, England
@EE no service in CW3 area..
-
Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
-
Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
-
Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
-
Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
-
michael ward
(@mikewardunited) reported
from
Stafford, England
@EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark
(@MrMChilds) reported
Internet down since Monday. The estimated repair date keeps moving and is now the September 2nd. @EE recon it’s a major @WeAreOpenreach issue yet surrounding properties are fine. EE refuses to send an engineer @Ofcom complaint on its way in.
-
Mark
(@MrMChilds) reported
@EE We’ve called several times and just get fobbed off. We’ve already put the cancellation request in because you refuse to send engineer telling it’s a major outage in the area. Apparently a problem with the telegraph pole but I’ve been round the neighbours and they are on.
-
Rich Deighton🐻🏳️🌈🏳️⚧️👍🎗️🎙️📻🎧
(@djrich2907) reported
Just had a phone call a few minutes ago from a London number,ref a new SIM card coming through the post from @EE Not sure if it's a scam or kosher,but the rep said it's because of BT that there coverage was not good. Oddly,I live in Darlington,where it's crap anyway! TIA.
-
doyletony 🏴 🇮🇪
(@doyletony77) reported
Why is @EE so bad in parts of central London !
-
Sally
(@SalsRobbo) reported
@EE Are you having app and web issues? Can't login to my account on either...
-
🇬🇧🇬🇧🇬🇧🇬🇧 J 🇬🇧🇬🇧🇬🇧🇬🇧
(@Coys_News_yids) reported
@EE how you do employe such dreadful people to communicate on your phones, incompetent brainless customer service, also any chance people actually being able to speak english
-
Mark
(@MrMChilds) reported
@EE @ee if no engineer visits tomorrow I’ll be making a formal complaint to @Ofcom. Apparently I have to wait 30 days to cancel. That ain’t happening. All 4 SIM cards will be cancelled as well. I will not be fobbed of with excuses and keep moving the estimated repair date.
-
sam
(@samanthabarlow_) reported
@EE hi i received a letter saying my apple watch plan is ending next week but also says monthly price of it is staying the same, as far as i was aware after the contract runs out i’d just be paying my tariff amount. do i have to manually cancel my watch plan to not be charged?
-
Tired of people's 🐂 💩
(@Time_Flies_0) reported
@bt_uk 2 hours spent with BT / EE over 2 days. I wanted to convert a card to an esim Nearly 1 week later and it still hasn't been sorted. Now moved from @bt_uk to @EE my old card deactivated, mobile number not ported & no esim. An incredibly poor experience.
-
Mark
(@MrMChilds) reported
Apparently @ee would prefer I cancel than send an engineer out… Challenge accepted! Been down 3 days so far. Repair date has been moved 3 times already now 2nd Sept. EE blame @WeAreOpenreach yet surrounding properties are all fine. Any offers on at the moment @virginmedia?