EE Outage Report in Stone, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent EE outage reports came from the following cities: Stafford, Stoke-on-Trent and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE my fibre went down about half an hour ago, can I get any help tonight?
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE No problem, just that their not open yet.
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
EE Issues Reports
Latest outage, problems and issue reports in social media:
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catherineleech
(@poppyandoscar) reported
@EE Ok. Thank you. I am fed up with ringing and being promised it will be sorted out and getting nowhere so I have raised a complaint online.
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Vicky
(@VickyHLF93) reported
@EE I’m having issues with the discovery+ link I have been sent. Could someone assist please?
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mark1972
(@sarnmonica) reported
@EE so my broadband and and p hone contract is going up by £9 a month. Before you give me the crap about its in your terms and conditions I know but your just taking the mick . 👋👋 probably a good buy this time when contract expires.
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Mark
(@WittyWitWitWoo) reported
@EE gone to make a purchase in your shop like I always have done! Won’t bother now as you removed the PayPal credit option and replaced it with EE finance. Lost a customer there!!!! And you wiped my account!!!!
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CJ Major
(@9madelaine9) reported
@EE please explain what's happening to the mobile broadband in NG17, went down to 25kbps at 1930 on 18/02/2026 and still down
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Swapnil Zanwar
(@ZanwarSwapnil) reported
@EE I did call to your customer support a couple of times, but they didn't mention that since I do not have either broadband or any cell phone account with them, they will not be able to help me out. But the complaint is already in place
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Brendon
(@BrendonMcGowan) reported
@Kim_Grange @EE This sounds like a You problem. No normal person would let a company take more than £400 out of there account over a 14 month period. Fact. Don't cry disability now. You need to take responsibility for your actions or lack of in this case.
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Shaun
(@shauny67) reported
@EE @Darrenrub I've been with EE/Orange for nearly 30 yrs their mobile service is second to none, But their broadband is BT archaic & expensive. Sky cloud reasonable broadband but mobile is piggyback off 02 great outdoors in line of sight but rubbish indoor coverage - good luck
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Jenny🌷⚘🌻🌹Fleming(Hayes)
(@jenny1969) reported
@Kim_Grange @BrendonMcGowan @EE They told me,when I set my contract up, I would have to pay the contract amount still once its up if I didnt rearrange or cancel so I have it in my phone reminder to let me know and I can do something about it on the end date,its our responsibility to keep an eye on it.
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johnshearman
(@johnshearman73) reported
from
Hingham, England
Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.