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EE Outage Report in Stone, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stone, Staffordshire, England 12/17/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stone, Staffordshire, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Stafford, Cheadle and Stone.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomStafford Internet
United KingdomCheadle Phone
United KingdomStone Internet
United KingdomCheadle E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • Simongeorge78 SGP (@Simongeorge78) reported from Newport, England

    @EE hi I’m having real problems with my phone not had my phone a year

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE my fibre went down about half an hour ago, can I get any help tonight?

  • clarembooth Clare Booth (@clarembooth) reported from Newport, England

    @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • Chezzels2 Chezzels (@Chezzels2) reported from Cannock Chase, England

    @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

  • WorkAwayJoe Joe (@WorkAwayJoe) reported from Stafford, England

    @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • West2402 Tom West (@West2402) reported

    @EE I upgraded my sim only contract over the weekend which required a new sim being sent out this week however you've disconnected my current sim card so I've been without a network for nearly 24 hours, anyway you can re-activate my current sim?

  • Dieseldick1973 Richard Brader (@Dieseldick1973) reported

    @AndyVaisey @EE What probs did you have🤔 I'm going there for a week next week and really need phone to work so I'll know what's wrong if I have same issues as you.

  • alisondhunt Ali Hunt (@alisondhunt) reported from Worcestershire, England

    @EE is there an issue with signal in WR4 area? I haven’t had a signal all morning on my work phone and my personal phone.

  • David58116540 David (@David58116540) reported

    @EE Big deal who cares, Go enjoy the water have a wee swin for God sake leave your phone in your bag. This is why we have a problem with fat people oh sorry obesity.

  • Dazzy75 Daisy (@Dazzy75) reported

    Do you have an 8hr SLA for social media? You’re now texting me demanding money! It’s not like it’s £20 it’s a £250 contract pay off that I’ve already paid! Poor show @EE

  • dby1 Dawn Bailey (@dby1) reported

    @EE So why is my signal garbahe these days!

  • NG_Bookkeeping Nicky (@NG_Bookkeeping) reported

    @EE help I need a new SIM asap! I can phone you to order one, because I managed to lose it!

  • Freedomflight50 Freedom (@Freedomflight50) reported

    @EE In my experience EE customer service is deplorable..

  • TheRealSockey99 TheRealSockey99 (@TheRealSockey99) reported

    @ee your website is useless! Chat doesn't work, how are you meant to register a new sim keeping the same number after an upgrading!?

  • joe61817247 joe (@joe61817247) reported

    @EE Never mind it was off for 5 hours then when I tweeted you it fixed