EE Outage Report in Stone, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Stafford and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Stafford |
Internet | |
| Cheadle |
Phone | |
| Stone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE No problem, just that their not open yet.
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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mattthemarshal
(@mattthemarshal) reported
from
Cannock Chase, England
@EE why is my signal so bad when im indoors?
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
What is wrong with EE , Facebook Instagram all down @EE
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE my fibre went down about half an hour ago, can I get any help tonight?
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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StJohn 💙
(@stjohn121) reported
from
Stafford, England
@EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
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TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
@xanniex58 @EE It’s been like this since late afternoon annie, I turned off WiFi and tried to use my data still not working x
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steven With a V
(@superstevie268) reported
@EE Yes Connor, this is the team I spoke with. There was zero attempt by them to make me stay, and I was told to cancel once my contract ends in 45 days time.
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From Fiona
(@fromfiona_) reported
Never try and send an item back to @EE . It’ll take over a month and every call handler will contradict the others
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Mr Mindset 🍥
(@BKlisarski) reported
@EE Do you provide "Proof of SIM SWAP" and YES how long it takes? If not, obviously @brightstar are doing shady stuff here (could be only me or they treat their customers the same ****** way) and they will be investigated soon.
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Nikki Moore
(@horselady_nr) reported
@EE would you be happy paying for a device that doesn't work? Well Im not Im sick of being fobbed off by 150 and in store There are only so many times resetting my device is going to sit with me More than happy to take my business elsewhere because the service so far is shocking
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Audrey Brown 🏴
(@Auders) reported
@ee any chance you can get someone to man the chat feature on your website. I'm now day 2 with no sim activated and I can't call you. Clicking on the link for other ways to contact you takes you back to the chat window that doesn't work....
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Tom
(@sixthdaybrewing) reported
@SwaledaleMutton @EE I have never had a drop out in over 6 years and I live in quite a rural area. This is the exact reason I left EE for Vodafone in the first place. That and my bill for home fibre and 3 mobiles went from 180 to 110.
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Tintin Two Jags Quarantino
(@badmonotreme) reported
@Hayleystevens @EE I used to work for the Evil Empire, back when they were Orange. They're as crap as any other phone company.
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Chanandler Bong.
(@ladyisamonster) reported
@EE I’ve just received my bill and the add on has been charged at double the price. Could I have help please?
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Tom
(@sixthdaybrewing) reported
@SwaledaleMutton @EE Mine was through BT also. The customer service and reliability used to be excellent so the extra cost was worth it. Customer service quality dropped massively and other companies caught up in the reliability factor.
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Beth Foden
(@BethanyFoden) reported
@EE @EEHelpdesk I changed my smart benefit from Apple Music to Apple TV but it keeps saying I need to redeem a code but then when I click it says I need to change my billing and then it just keeps asking me to login to Apple id. I’ve just gone on the app and it says I only have