EE

EE Outage Report in Stone, Staffordshire, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stone, Staffordshire, England 12/14/2025 01:05

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stone, Staffordshire, England

The most recent EE outage reports came from the following cities: Stafford, Cheadle, Stone and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStafford Internet
United KingdomCheadle Phone
United KingdomStone Internet
United KingdomCheadle E-mail
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • clarembooth Clare Booth (@clarembooth) reported from Newport, England

    @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

  • mikewardunited michael ward (@mikewardunited) reported from Stafford, England

    @EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • Simongeorge78 SGP (@Simongeorge78) reported from Newport, England

    @EE hi I’m having real problems with my phone not had my phone a year

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • Mark66mitchell Mark Mitchell (@Mark66mitchell) reported from Cheadle, England

    First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • WorkAwayJoe Joe (@WorkAwayJoe) reported from Stafford, England

    @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • Chezzels2 Chezzels (@Chezzels2) reported from Cannock Chase, England

    @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • evadne Evadne W. (@evadne) reported

    @EE Hi, just letting you know, it is still broken online (not showing flat number & crashing on edit) but the folks who replied to my email quoted the correct address (with flat number) so I think the most you can do is to lodge an internal tech ticket for the website.

  • OmarMgdii OmarMagdii (@OmarMgdii) reported

    @EE Is the app down???

  • beffski Bippity Boppity Beef (@beffski) reported

    **** @EE as well because they won't take my money to top up

  • admdly Adam (@admdly) reported

    @EE looks like the new SIM only plans come with a speed limit of 100 Mbps unless one of the higher plans is purchased? Undermines benefit of 5G and adding speed limits is terrible idea.

  • kengibson1000 Ken Gibson (@kengibson1000) reported

    @ee currently in turkey, hit spend cap, not able to call etc,lifted spend cap,still not able to call. My EE says international calling blocked, tried to change via this and text, message says only way is to call 150,can’t call because of above,can u help need to make urgent call

  • jamie_shaw Jamie Shaw (@jamie_shaw) reported

    @EE @bt_uk As both a BT Broadband and EE mobile customer; what's the difference between Coverage Boost and the BT Wi-Fi app? Do I get access to more hotspots via it compared to the automatic connection provided by CB? Or is it redundant on my iPhone as CB will handle the same?

  • LizYoun55179126 Elizabeth Young (@LizYoun55179126) reported

    I upgraded and requested a new sim which will take several working days to arrive but in the meantime my service has been disconnected @EE. Need my service back please. Thanks.

  • Poverest_pedant travispickle (@Poverest_pedant) reported

    @EE Am absolutely fuming. Order placed Monday full fibre 100 £28.50pcm,confirmation email received. Called by one of your staff today. Order did not go through because of a website 'technicality' he will cancel & place it again. Received email stating charges £41pcm. WTAF!!!!

  • yungsextape 6PAC SHAKUR (@yungsextape) reported

    @EE hey are there any issues in BL4/M38 area? im receiving push notifications but the content doesnt load. cant browse any pages or watch youtube/netflix either

  • RichardHolroyd2 Richard Holroyd (@RichardHolroyd2) reported

    @EE are your systems down. I am trying to transfer a BT mobile number to EE and your website is very slow and not allowing me to log on?