EE

EE Outage Report in Stone, Staffordshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Stone come from postal codes ST15.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stone, Staffordshire, England 08/17/2025 14:05

August 17: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stone, Staffordshire, England

The most recent EE outage reports came from the following cities: Stafford, Stoke-on-Trent, Newcastle under Lyme, Stone and Rugeley.

Loading map, please wait...
City Problem Type Report Time
United KingdomStafford Phone
United KingdomStoke-on-Trent Internet
United KingdomNewcastle under Lyme Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE my fibre went down about half an hour ago, can I get any help tonight?

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • KRAYzTRAI TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    @xanniex58 @EE It’s been like this since late afternoon annie, I turned off WiFi and tried to use my data still not working x

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • Chezzels2 Chezzels (@Chezzels2) reported from Cannock Chase, England

    @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • Mr_Owen77 Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • mattthemarshal mattthemarshal (@mattthemarshal) reported from Cannock Chase, England

    @EE why is my signal so bad when im indoors?

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE No problem, just that their not open yet.

  • KRAYzTRAI TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    What is wrong with EE , Facebook Instagram all down @EE

  • stjohn121 StJohn 💙 (@stjohn121) reported from Stafford, England

    @EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • YesClarky Clarky #afc 🎗 (@YesClarky) reported

    @EE my phone signal Is completely gone. WiFi works no problem so not not phone. Can you advise?

  • lrnn Lauren McCourt (@lrnn) reported

    @EE Hello! Are there any known broadband issues in NE12? Our connection has been dropping intermittently for the last 5 days, when we've previously had zero issues.

  • CPFCknighty Joe (@CPFCknighty) reported

    @EE your broadband is **** goes down more than grealish

  • EZHaywood Elizabeth Haywood (@EZHaywood) reported

    @EE We did sort out add-ons - eventually. But we were trying to sort this Friday, travelling yesterday. And you only get back to me today, Sunday?!!! Not good customer service! @PeterHain @MartinSLewis

  • Kareneve66 Karen Young (@Kareneve66) reported

    @EE after 20 years of being a loyal customer (previously T-Mobile) your customer service advisor is rude, patronising and I will be changing service providers ASAP.

  • Ally1889 Ally 🇦🇺🇮🇹 (@Ally1889) reported

    @EE Problem not fixed yet - hoping BT will do this tomoz or Tuesday at latest

  • jordpa3 . (@jordpa3) reported

    @EE hi out of interest, would you lower an upgrade fee or termination fee to a loyal customer?

  • scottmichaell_ scott 🌟 (@scottmichaell_) reported

    5G on #ee is crap, full service and the speeds are horrendously slow. @EE

  • weenbett marina betteridge (@weenbett) reported

    @EE hi. I have a new handset with a new SIM card. The SIM card was activated over 24 hours ago but I still have no service and cannot use my phone

  • SardonicScot TheSardonicScot #wetheplayers (@SardonicScot) reported

    @EE @YorkshireBizMkt Having the same issue - uninstalled the app and reinstalled it and it's still broke