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EE outages and service status in Stone, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Stone, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stone, England

The most recent EE outage reports came from the following cities: Cheadle, Stafford, Stoke-on-Trent, and Rugeley.

CityProblem TypeReport Time
Cheadle Internet 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • Mark66mitchell
    Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • RaduDanaila
    Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE No problem, just that their not open yet.

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • Mr_Owen77
    I_Am_Me (@Mr_Owen77) reported from Stoke-on-Trent, England

    Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

  • mattthemarshal
    mattthemarshal (@mattthemarshal) reported from Cannock Chase, England

    @EE why is my signal so bad when im indoors?

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • GreenBowlerHat
    Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • Mr_Owen77
    Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • SarahKeery1
    Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • wolves_society
    Shane robbo Robinson (@wolves_society) reported from Cannock Chase, England

    Why do i barely get service in my house but the ******* Taliban can upload videos from a cave in Afghanistan #ee @EE

  • clarembooth
    Clare Booth (@clarembooth) reported from Newport, England

    @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

  • WorkAwayJoe
    Joe (@WorkAwayJoe) reported from Stafford, England

    @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕

  • pashasolecci
    Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • Mark66mitchell
    Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • spartan888
    Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • DJJC66
    David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tyronepower81
    Tyrone Power (@tyronepower81) reported

    @EE @EE now this has affected my credit score 😡 all because of inept advisors. The service has been so bad. I need to speak to someone I head office ASAP

  • jvfisher59
    Julie F (@jvfisher59) reported

    @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

  • PrometheusCHT
    CHT (@PrometheusCHT) reported

    @PolemicTMM @EE Truly awful company.

  • I_love_mornings
    Kristina Pla (she / her) (@I_love_mornings) reported

    @EE I cannot log in. Neither on the website I'm sent on an endless loop of confirming my identity with SMS codes. I rang EE and they told me it was an issue across the board affecting many customers and that it would be solved shortly. Could you help, please? Thank you

  • matthewhalmshaw
    Matthew Halmshaw (@matthewhalmshaw) reported

    @FitbitSupport Hi guys. I'll contact @EE too but but the battery life has taken a real nose dive the last few weeks. Perfectly fine for 8 months or so and now the battery life is really bad

  • jvfisher59
    Julie F (@jvfisher59) reported

    @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

  • Simmerdownbaby
    Bobbylarge (@Simmerdownbaby) reported

    @EE I’ve just waited 11 minutes to speak to a customer advisor. Please call me I’m not waiting on a mobile

  • kittenkong42
    Kitten Kong (@kittenkong42) reported

    This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate

  • TrEvvaaaaaa
    Up2Terv (@TrEvvaaaaaa) reported

    @EE your signal is absolutely shite, charge a fortune meant to be UKs NO 1 .. yet I’m in a capital city sitting with 1 bar on 5G floating to 4G .. absolute shambles of a comapny