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EE Outage Report in Stone, Staffordshire, England

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The latest reports from users having issues in Stone come from postal codes ST15.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stone, Staffordshire, England 11/29/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stone, Staffordshire, England

The most recent EE outage reports came from the following cities: Cheadle, Stone, Stoke-on-Trent and Stafford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheadle Phone
United KingdomStone Internet
United KingdomCheadle E-mail
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Internet
United KingdomCheadle TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

  • Simongeorge78 SGP (@Simongeorge78) reported from Newport, England

    @EE hi I’m having real problems with my phone not had my phone a year

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE my fibre went down about half an hour ago, can I get any help tonight?

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE No problem, just that their not open yet.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • KRAYzTRAI TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    What is wrong with EE , Facebook Instagram all down @EE

  • clarembooth Clare Booth (@clarembooth) reported from Newport, England

    @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • KRAYzTRAI TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    @xanniex58 @EE It’s been like this since late afternoon annie, I turned off WiFi and tried to use my data still not working x

  • Chezzels2 Chezzels (@Chezzels2) reported from Cannock Chase, England

    @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LouisSummons Louis Summons (@LouisSummons) reported

    @EE sorry but our system doesn’t work like that we don’t have a router. i just want to know whether EE is having problems in Norfolk

  • LouisSummons Louis Summons (@LouisSummons) reported

    @EE Are there any problems with EE in my area?

  • adamd72 Adam Davies (@adamd72) reported from Southampton, England

    @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

  • emjwalter Em Walt (@emjwalter) reported

    @EE please can I have an email address to contact customer services? All of your emails state do not reply, the chat function doesn’t answer my query and I cannot make a phone call. Thank you.

  • RachelRalph8 Rachel Ralph (@RachelRalph8) reported

    @EE thank you for fab service. Our Internet went down, I went on the strop blaming EE, turns out my daft dog pulled the wires and unplugged the box! They talked me though it all and sorted me out lol.

  • PhilVFilms Phil Vaughan Pritchard (@PhilVFilms) reported

    @EE no need, it’s been useless. And to think I am a mobile ee customer of over 8 years

  • vanessa1118990 vanessa (@vanessa1118990) reported

    @EE Both! I’ve tried it on several devices but it’s just not working on my account! I know my details are definitely correct as my google wallet has charged me £1 every time I’ve tried to pay it.

  • thejoannegreen Joanne Green (@thejoannegreen) reported

    @EE have you got problems with the app. I can’t share data on my family plan

  • _jessicabeex jess (@_jessicabeex) reported

    @EE Hi, having a lot of trouble with the My EE app - trying to send data and it’s just not working

  • courtneyj0nesxx courtney🖤 (@courtneyj0nesxx) reported

    @EE Why isn't my wifi working just flashing orange?! I've reset it 3/4 times and still not working?