EE Outage Report in Stone, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Stafford and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Stafford |
Internet | |
| Cheadle |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE my fibre went down about half an hour ago, can I get any help tonight?
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE No problem, just that their not open yet.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
What is wrong with EE , Facebook Instagram all down @EE
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
@xanniex58 @EE It’s been like this since late afternoon annie, I turned off WiFi and tried to use my data still not working x
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Roxy Unapologetic Cox 🏳️🌈
(@Thee_Roxy_Cox) reported
After being with ORANGE/@EE since 1998 I have just been charged £298, and yet my invoice is itemised as costing £0.00. As a business customer I am appalled that I cannot even see how much each call costs and cannot dispute it. When I rang I was told I’d need to download a PDF,
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Colin Morrison
(@colin_mull) reported
@gordonbruce7 @EE Is the Acharonich mast down?
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Hannah
(@orangarnold) reported
How can @EE say that their best deal to retain a customer is only £1 less than if I did it online myself as a standard offer.
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GB. Grumpy but hopeful.
(@gordonbruce7) reported
@EE Thanks, David C, but me sending you a DM won’t move things along any more quickly. Last time, it was ‘rodent damage’. Please send someone with a bigger trap.
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Frequency Cowboy
(@Frequencycowboy) reported
@ee my phone stopped being able to make calls. Searching manually vodaphone and others are still there but ee has gone. Any help pls?
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Mrs W
(@miss_chicken) reported
Hi @EE I’m trying to use an EE Perks code but it’s saying the code isn’t valid. Can you please help? It’s very frustrating.
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Colin Moores
(@ColinMoores) reported
@EE Still not working...
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AB
(@AmeliaAlice_Ox) reported
I’ve worked In retail/hospitality sector my entire life, always have the upmost respect for anyone who does! But honestly @EE phone advisors hit a different nerve. Being spoke down to, short and abrupt! And I still haven’t sorted the issue 🙄
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charlotte
(@char150684) reported
@EE what is wrong with your customer service being so rude ! Sort it out!! Telling me that my upgrade is wrong and now refuse to talk to me as you have taken extra money this month! 😡
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Gail 🌻💛
(@gailmcgowan1) reported
Honestly so stressed out with @EE currently on day number 3 using my wife calling. Sort your network out.