EE Outage Report in Stone, Staffordshire, England

Problems in the last 24 hours in Stone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Stone, England

The most recent EE outage reports came from the following cities: Cheadle, Stafford, Stoke-on-Trent, and Rugeley.

City	Problem Type	Report Time
Cheadle	Internet	7 days ago
Cheadle	Phone	19 days ago
Stafford	TV	19 days ago
Cheadle	Phone	20 days ago
Stoke-on-Trent	Internet	22 days ago
Stoke-on-Trent	Wi-fi	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 2 minutes ago from Cheadle, England

  @EE Poor show today folks. No customer service?

• 
  Joe (@WorkAwayJoe) reported 2 minutes ago from Stafford, England

  @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕

• 
  Jason (@JasonBFB) reported 5 minutes ago from Madeley, England

  @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

• 
  Clare Booth (@clarembooth) reported 10 minutes ago from Newport, England

  @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

• 
  Sarah Keery (@SarahKeery1) reported 17 minutes ago from Cannock Chase, England

  @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

• 
  Jason (@JasonBFB) reported 19 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  Jason (@JasonBFB) reported 28 minutes ago from Madeley, England

  @x3bwb @EE Yep not working..🤨

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 30 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  Richie Knight (@richiechuff) reported 35 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  Chezzels (@Chezzels2) reported 36 minutes ago from Cannock Chase, England

  @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

• 
  michael ward (@mikewardunited) reported 37 minutes ago from Stafford, England

  @EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE

• 
  Jason (@JasonBFB) reported 37 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  SGP (@Simongeorge78) reported 42 minutes ago from Newport, England

  @EE hi I’m having real problems with my phone not had my phone a year

• 
  Jason (@JasonBFB) reported 45 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  del (@del__91) reported 47 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

• 
  Alex Vitsileos 💙 (@spartan888) reported 53 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  Jason (@JasonBFB) reported 55 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  Sarah Keery (@SarahKeery1) reported 55 minutes ago from Cannock Chase, England

  @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 56 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Mark Mitchell (@Mark66mitchell) reported 58 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diane Fenton (@DianeFenton2000) reported 1 minute ago

  @EE I cannot believe the abysmal service I have gotten from you since 4th December. I will NEVER use you again. In this day and age, I have to wait 5 days to get my watch sorted. It’s been a joke from the start. You are an awful company

• 
  Sarah Strictly (@SarahStrictly) reported 1 minute ago

  @EE I have been on your messaging service for well over an hour being passed from one “EE Guide who’ll be able to help” to another. Current waiting time since last message is 24 minutes. This is an issue of your making that I am trying to sort. Any chance of any servic please??

• 
  Chris Slegg (@ChrisSlegg) reported 3 minutes ago

  Sadly @EE still refusing to communicate transparently with me to help me determine how they or their systems exposed me to fraud through my old mobile phone number. They would rather leave me and all customers vulnerable to future fraud rather than investigating what happened.

• 
  Shaun Wood (@Nomme1992) reported 11 minutes ago

  @EE @EE a Dm saying call customer service is patronising and insinuates that I’ve not been there already; your responsibility should be to loyal customers and I won’t let this go until you’ve correct not just my issue but that of all other effected parties!

• 
  solo girl (@Bella41368329) reported 11 minutes ago

  Kmt @EE the flipping worst company. Misold a broadband and TV package and since I’ve changed to fibre one the broadband keeps cutting out.

• 
  Mattchu (@MattyLeeT18) reported 11 minutes ago

  Missing your product? Given wrong advice when sold something at a @EE store. This is a common occurrence recently and ee seem to not want to solve any of the issues. It goes as far as people like @Nomme1992 ordering something and not getting the device in the box on arrival.

• 
  Shiraz Bashir (@sbuk73) reported 13 minutes ago

  @EE Got a corporate Managed line so I don't have a login specific to this account as they all managed centrally.

• 
  Matt (@corder_matt) reported 15 minutes ago

  @EE can you please explain why over the last 4 months every time I call and try to make a claim on the insurance I am told the system is down, then I get told to go online only to get a server error message. I haven't been able to claim still!?

• 
  dr nic groombridge (@criminology4u) reported 19 minutes ago

  @EE Customer here. Why can’t i get ch 5 action on my tv? Just on App

• 
  Lisa Watson (@LisaWat03478084) reported 20 minutes ago

  @EE Did call said couldn't help till its goes on to my bill