EE Outage Report in Stone, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Total Blackout | |
| Stafford |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
What is wrong with EE , Facebook Instagram all down @EE
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE my fibre went down about half an hour ago, can I get any help tonight?
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE No problem, just that their not open yet.
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TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
@xanniex58 @EE It’s been like this since late afternoon annie, I turned off WiFi and tried to use my data still not working x
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cooper
(@the_bluegate) reported
@EE shocking service why can’t I speak to a human Online service not working either
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Neel Shah
(@neels_25) reported
@EE How can you claim to be the best network, when your actual working network coverage in the UK is terrible. For almost 2 years now there have been little to no singal in my immediate postcode area. Quantity coverange but not quality. Far from the best network in my eyes!
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Gemma
(@Gemma33571821) reported
@EE Yeah Jess, I've had no connection for 3 days even though my bill is paid. Not really keeping up your end of the bargain as a company are you? I can see hundreds if not thousands of other people are having the same issue. Surely we'll be paying a reduced bill this month?
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Kevin Scallan
(@ScallanKevin) reported
@EE why are you ignoring my tweets and dm’s? Is this the way you treat all of your customers?
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Daniel Stock
(@Daniel_Stock) reported
@EE my signal has been terrible the last few months. I used to have great 4G signal and low 5G signal outside. No I get low 4G signal and have forgotten what a 5G signal looks like. What's going on EE?
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LegacyLadd
(@LegacyLadd) reported
@EE What’s happening with your home broadband? 2 days straight I’ve had no internet connection… I tried restarting the router, I called the team but no help?..
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Tariq Sheikh
(@tazmaraz9) reported
@EE What a load of nonsense. Had no service now for almost 3 months and EE claiming there is no fault in the area
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Craig Sansam
(@CraigSansam) reported
@EE having issues redeeming my Apple Arcade and Apple TV Smart Benefits. Says I’ve already redeemed the codes (I did have a plan with these included before) a few years ago, but they’re no longer active. Any ideas?
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Mickky Singh
(@jaysingh126) reported
@DMBarnes95 @EE I’m having same problem. Did u get a reply from them?
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Gary Johnson
(@Gary10001Gary) reported
@EE are you choosing who you reply to. I have raised issues on numerous occasions over the last three days. I have sent 8 direct messages and rides a formal complaint. Why doesn’t it surprise me that you haven’t responded, your customer service is shocking, customer retention ??