EE Outage Report in Stone, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Cheadle and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Cheadle |
TV | |
| Stafford |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stafford |
Phone | |
| Stafford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE my fibre went down about half an hour ago, can I get any help tonight?
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE No problem, just that their not open yet.
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
What is wrong with EE , Facebook Instagram all down @EE
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Deery
(@benjamindeery) reported
@EE Is your broadband down in TN24? Red light on router. Restarted, no joy.
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Jake Ross 🏴
(@JakeDRoss) reported
@EE I’ve got a loyalty option of upgrading my phone. However I want a sim only contract now !? Can you help please
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Donna Hoggard-Marsh
(@Donna_Hoggard) reported
@EE help please. Phone saying not registered on network. And I had literally finished making a phone call and it's stopped. Please help
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Ste Reid
(@Stevereid96Reid) reported
@EE Absolutely shocking service from @EE phone dropping out during calls ,slow connection, and maximum 2 bar connection in a major city. All tests done and a faulty phone is the problem. 10 months into a 24 month contract any you just wash your hands with a phone under warranty !
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Ms Marmite 🤓
(@nicolajthompson) reported
@EE when did it become store policy to ignore your customer!! 3 staff no other customers and completely ignored and made to feel like a nuisance
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ＡＬＢ Ξ ＲＴＯ🧪🧫
(@albertolabs) reported
@EE when I return I’ll be keeping and bumping up my contract with you, kudos! My CLV to you is £1500+ 🔥 @ThreeUK say goodbye to another customer - if you can’t try to accommodate even a little, you don’t deserve me. My CLV to you is £170 - you dropped the ball 👋
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Keith McDonough
(@KeithMcDonough9) reported
@leeavy @EE lee they are as bad as each other 🤬🤬🤬
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Karen Jones
(@KSFJ1) reported
@EE extremely poor customer service, my elderly father has been fobbed off by your Chester store on and off since 31st July and because of your incompetence he’s been without a phone totally for 3 weeks. Disappointing when he’s been with you for about 13 years!
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Lu_sw
(@Catinlamplight) reported
@EE - my main phone number has been cut off for nearly a week, at 9 months pregnant, because EE can’t work out how to transfer the electronic SIM. EE have also upgraded the wrong number. The hospital now can’t reach me & I’ve spent 6 hours on the phone so far - can you help?
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Solonduin
(@solonduin) reported
@EE Should add o2 never did this six months of awful service and so many missed calls never again. Was so glad when my contact finally ended.