EE Outage Report in Cheadle, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Cheadle, Staffordshire, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Leek and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Wi-fi | |
| Leek |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@tammyanneb @EE Mine was down from 11.3
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Lloyd Cooke
(@lloyd_cooke) reported
from
Stoke-on-Trent, England
@EE @santanderuk ....poor customer service - buyer beware!
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jake_burton
(@Burton_jake25) reported
from
Ellastone, England
@EE anyone else having problems with ee today ? Or is it just me
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Mark Mitchell
(@Mark66mitchell) reported
from
Cheadle, England
First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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jon williams
(@jon16923) reported
@EE hi would you fix a faulty charging port on a fold 3 if so how much please
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Shona McKenzie 🏴
(@ShonaMMckenzie) reported
@EE your app has been saying since yesterday I’m out of credit but I’ve not used any of my plan. This means I can’t call, text or go online without getting charged at standard rates This happens frequently-please fix it
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David Benton
(@monotone72) reported
@EE been waiting now for a £1000 refund since October 6th. Are you having a liquidity problem or is your customer service just terrible?
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Pangchay 🉐 🐳 $KUJI
(@PangchayCrypto) reported
@EE when you going to sort out your internet? its been over a week now. its so bad I cant even play music on Spotify, your engineers said should be done by Tuesday just past what a shambles.
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crisp lover
(@Loverofcrisps) reported
@EE Thanks, i nipped into a store and sorted it. Didnt get as good deal as taking out a new line (as an existing customer) but got my perk discount on it too.
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pj.innovation
(@InnovationPj) reported
@EE I am a @Plusnet mobile customer (but it does use the @EE network)
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Pantherax
(@EKSPantherax) reported
@EE Thanks Glen. I’ve been able to speak to customer services using the new SIM number. They’ve answered my query. The number port hadn’t started despite the email suggesting otherwise. Not great but at least I’ve got an honest answer and a way forward. Cheers.
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Ellie Rose
(@Elliercowell) reported
If anyone wants **** customer service.. reach out to @EE they’ll know how to put you in a bad mood!! Sending my new phone to my old address and now can’t get a new one till Tuesday all because they didn’t phone me back.. and can’t give me a replacement. Waste of ******* space!
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Leah
(@LeahRazor) reported
@EE Having massive problems with the folks at Bolton. My order was cancelled and i was not informed, yet i was debited! Staff have been so unhelpful
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Gerald Vernon-Jackson 🔶️
(@geraldvjuk) reported
@EE No, yet again EE failed to get this sorted, failed to contact me and seem surprised with my daily call to say the phone has been out of operation for 16 days. Really terrible customer support.