EE outages and service status in Cheadle, England

Problems in the last 24 hours in Cheadle, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheadle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheadle, England

The most recent EE outage reports came from the following cities: Newcastle under Lyme, and Stoke-on-Trent.

City	Problem Type	Report Time
Newcastle under Lyme	Phone	10 days ago
Stoke-on-Trent	Total Blackout	1 month ago
Stoke-on-Trent	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Cheadle, England

Latest outage, problems and issue reports in Cheadle and nearby locations:

• 
  Dave. (@D_Elliott7) reported 4 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Richie Knight (@richiechuff) reported 4 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 5 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 12 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Ben (@pashasolecci) reported 19 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 21 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  Mark Mitchell (@Mark66mitchell) reported 33 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 33 minutes ago from Cheadle, England

  @EE Poor show today folks. No customer service?

• 
  Adam Dickinson (@Beans_TBR) reported 33 minutes ago from Stoke-on-Trent, England

  @EE How do I cancel?

• 
  Craig Green (@BeardedGreen1) reported 39 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 40 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  jake_burton (@Burton_jake25) reported 41 minutes ago from Ellastone, England

  @EE anyone else having problems with ee today ? Or is it just me

• 
  Richie Knight (@richiechuff) reported 42 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Mark Johnson (@mark_pbs) reported 45 minutes ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

• 
  Craig Green (@BeardedGreen1) reported 47 minutes ago from Stoke-on-Trent, England

  @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

• 
  I_Am_Me (@Mr_Owen77) reported 51 minutes ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  Lloyd Cooke (@lloyd_cooke) reported 52 minutes ago from Stoke-on-Trent, England

  @EE @santanderuk ....poor customer service - buyer beware!

• 
  jake_burton (@Burton_jake25) reported 56 minutes ago from Ellastone, England

  @tammyanneb @EE Mine was down from 11.3

• 
  Alex Vitsileos 💙 (@spartan888) reported 58 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 59 minutes ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Savage BSc (@TS77UK) reported 4 minutes ago

  @EE They said they can't help as it's from Flow but if I wait 48 hours then it MIGHT fix itself and allow me to order. You missed the main point about cancelling without asking me if a different colour would suffice. But thank you for replying. Colby from Ireland was amazing though

• 
  clare mcintosh (@claret640) reported 4 minutes ago

  @ee is the server down have no signal

• 
  Ant Wilson (@AntWilson15) reported 4 minutes ago

  @EE There multiple people i know having this issue !!

• 
  JT (@JTXbox) reported 4 minutes ago

  @Alwhab58298Bd @EE @JezCorden Are you an EE customer in the UK, I don't have spare codes

• 
  Ni(i)na Supremacy 🦈 (@CW_Skaters) reported 5 minutes ago

  @EE The EE app doesn't seem to be able to be downloaded on my non-British phone. I tried the number again and it's just saying not available. Bank is doing a charge back at this point since you can't help me.

• 
  _GhostProtocol2 (@_GhostProtocol2) reported 5 minutes ago

  @dave_aldrine Can’t wait! Been with @EE for several years as IMO they are best, felt they are getting worse and worse. Even upgraded to the priority line. Still ****. They are throttling 5G or got too many customers on it, but something is not right! Bring on the starlink 👌🏽

• 
  🇬🇧 Matt Nunn 🇬🇧 (@matthewnunn1986) reported 7 minutes ago

  What an absolute mess from @EE Isabella promised the world, then hung up. Jack followed up on those promises and gave me the deal I needed…well so I thought. Full of lies and **** ups! Bye Bye EE, never again!

• 
  Sarah Grimshaw (@SarahGrimshaw_x) reported 10 minutes ago

  @EE Day 2 of broken Smart Hub. No Internet, WiFi for tv or landline. Can’t work from home. 2 hrs on the phone yesterday, used my call back so can’t use again. Engineer only due Tues. Hoping it’ll be fixed or we’ll be waiting days again. I assume our next bill will reflect this?

• 
  Barry Dance (@dance_barry) reported 10 minutes ago

  @EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful

• 
  Naomi Langford-Wood (@NaomiLWood) reported 13 minutes ago

  @EE I’ve been on the phone for 1 hour 11 minutes so far to your ghastly customer service