EE

EE Outage Report in Mow Cop, Staffordshire, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Mow Cop, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mow Cop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Mow Cop, Staffordshire, England 01/13/2026 10:05

January 13: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mow Cop, Staffordshire, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Congleton, Crewe and Cheadle.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomCongleton Internet
United KingdomCrewe Internet
United KingdomCheadle Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Mow Cop, England

Latest outage, problems and issue reports in Mow Cop and nearby locations:

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • Cannon0P Paul Cannon (@Cannon0P) reported from Holmes Chapel, England

    @EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • northmonkey199 Mark boyle (@northmonkey199) reported from Macclesfield, England

    @EE Told I couldn’t have it, then when trying to upgrade told I’d have to find my own upgrade online as I wanted to try and reduce my bill. Not helpful and never easy

  • seffy11 Tom Sefton (@seffy11) reported from Macclesfield, England

    @EE the signal where I live is ****

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • FowldsSimon Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • amy86beeston ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Welshman89 James (@Welshman89) reported

    @EE how long is the website down for?

  • jj123s Dayo Spark 🇳🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@jj123s) reported

    @EE I was missold a sim only contract in one of your store in Woolwich London..Attendant was hasty and did not inform me about the Terms an condition..I decided to cancel less than 24hrs but the store refused to process it.

  • Pete141072 Pete (@Pete141072) reported

    @EE ordered on Saturday 11th (delivery to store) Dispatched Monday (expected delivery Tuesday) Wednesday...delivery refused, being returned ...been told to wait 2-3 days for "support"

  • EssexDe55 MudBone (@EssexDe55) reported

    @VodafoneUK @Siansy_Evans This is exactly how a new customer feels... #Vodafone #shite never leave #EE @EE

  • couzanit Couzanit (@couzanit) reported

    @EE Ticket Ref: INCM00000858805 This one been fixed yet? been down since June, ref is from October

  • jj123s Dayo Spark 🇳🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@jj123s) reported

    @EE @IM_org Hello! Was missold a sim only contract in your store in Woolwich Arsenal. Attendant was hasty, fraudulent and didn’t inform me of the Terms and Condition. I decided to cancel less than 24hrs but your store didn’t process it. #ScamAlert

  • Mrs_Till2021 Mrs Till (@Mrs_Till2021) reported

    @O2 how can you take payment for a phone that was never used and sent back & then tell me you're taking another payment! Where's my money you owe me? My calls always get cut off too... funny that 🤔😡 #avoidO2 #badcustomerservice @EE where you at?

  • approvelectrics Epping Electrician (@approvelectrics) reported

    @EE I can find an EE £10 for 10GB 5G sim easily online. However when you purchase as an existing customer account you cannot buy it. Is this deal for new customers only then??

  • PinkyPonk4 Pinky Ponk (@PinkyPonk4) reported

    @EE I ordered an IN STOCK phone but my order is stuck at AWAITING STOCK 🙈 Help! I need it for Tuesday. XKO286173639

  • ThatDorsetHuman N (@ThatDorsetHuman) reported

    @EE would love better signal coverage in Moreton Dorset.