EE Outage Report in Mow Cop, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Mow Cop, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mow Cop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at EE
EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Mow Cop, Staffordshire, England
The most recent EE outage reports came from the following cities: Cheadle, Stoke-on-Trent, Congleton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle |
Phone | |
| Cheadle |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Mow Cop, England
Latest outage, problems and issue reports in Mow Cop and nearby locations:
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Tom Sefton
(@seffy11) reported
from
Macclesfield, England
@EE the signal where I live is ****
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Adam Middleton
(@m1665t3r) reported
from
Macclesfield, England
@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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runnerC
(@RunnerC11) reported
@MarinaPurkiss @EE Change to another service provider
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siege
(@siegeism) reported
@Elainebks @MarinaPurkiss @EE Ofcom don’t deal with individuals just organisations, you mean the ombudsman and the ombudsman is useless ****.
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Naveenkumar Subramanian
(@naveensmvlsnk) reported
@EE I’ve raised multiple complaints about my internet being unusable, but you keep saying everything is fine. This is not acceptable. I want to leave without paying a penalty. Please resolve this or send a deadlock letter. #EE #PoorService #Complaint
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Subutai
(@tineyeye) reported
@EE Your service is getting obsolete rubbish now. Even worse than Lyca
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Lorraine King
(@kinglolking) reported
@MarinaPurkiss @EE I don’t think service providers understand how older people worry so much so it’s detrimental to their health
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Jon Chadwick
(@JonD_Chadwick) reported
@EE Hi, we are going to bill you for the costs of paying another phone company while EE failed to fix the problem. Where do we send the bill too?
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Julie Ann 🦘🦘
(@_fred_says_) reported
@MarinaPurkiss @1goodtern @EE Consumer Affairs might be able to help. I don't know what they're called in UK.
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Isobel Boyes
(@Halesowenmum) reported
@MarinaPurkiss @EE Get screenshot of her phone app and capture calls from her online EE account to help prove that the call was never made.
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Paulofthepool🇺🇦🇪🇺
(@paulofthepool) reported
@MarinaPurkiss @EE Was speaking to a charity at the weekend who have had endless problems with EE. They are getting out of their contract after battles to try to get action.
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Paula 💙
(@hallam_paula) reported
@MarinaPurkiss @EE You know what is more shameful, that people have to play this out on social media to get any sort of response. Customer service in the UK is shocking on occasion. Sort yourself out @EE