EE Outage Report in Mow Cop, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Mow Cop, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mow Cop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Mow Cop, Staffordshire, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Congleton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Total Blackout | |
| Congleton |
Phone | |
| Crewe |
Phone | |
| Crewe |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Mow Cop, England
Latest outage, problems and issue reports in Mow Cop and nearby locations:
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Paul Cannon
(@Cannon0P) reported
from
Holmes Chapel, England
@EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Adam Middleton
(@m1665t3r) reported
from
Macclesfield, England
@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Tom Sefton
(@seffy11) reported
from
Macclesfield, England
@EE the signal where I live is ****
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
EE Issues Reports
Latest outage, problems and issue reports in social media:
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b
(@_sweetxner_) reported
@EE nah you lot are ******* having me oh. Your customer service is | **** I wish I’d never started a contract with you idiots. Get a ******* CLUE.
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Julie Colley
(@mangohair) reported
@EE disappointed that despite being a customer for over 20 years, I’m given an ultimatum when deciding on a new deal. I should be able to have time to consider and call back for the same deal not told I can’t have the deal offered then unless I take it there and then.
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Si
(@sirho2000) reported
And I’m asked why I might leave @EE im on a call to discuss an upgrade the woman randomly screams at someone in the background and been on hold ever since. Ontop of that I had to ring 3 times for an over collection refund. The bad service is unreal! #customerfor21years
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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Niall McNally
(@NiallMcNally84) reported
@EE You whole process is just wrong and unfair ok I understand first come first served etc but why advise customers to register there interest to to be notified by txt or email the just announce available stock on twitter !!! I have 3 lines and registered numerous times ,poor !
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allansteele
(@allansteele1967) reported
@EE Smartphone is not working since yesterday morning, 18/11/2021. This morning as well. Will hget this sorted soon. thanks. EE Smartphone customer. Also i know i'm being hacked using this device. My battery goes dim and then brightens up. Found out on YouTube 2 days ago.
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Dave Spence
(@hashrat1972) reported
@EE is there any issues at NE64 6XH ? Broadband not working
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_________________
(@Kev_Marx) reported
@EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (21)
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Russell Morton
(@heydiddledeedee) reported
@EE I have roaming turned on and have bought Roam Further. I'm in the US and still am not able to use my phone as it won't connect to any network. I can't call customer services as I have no network. Please help!
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_________________
(@Kev_Marx) reported
@EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (20)