EE outages and service status in Mow Cop, England

Problems in the last 24 hours in Mow Cop, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mow Cop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mow Cop, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Kidsgrove, and Cheadle.

City	Problem Type	Report Time
Stoke-on-Trent	Total Blackout	20 hours ago
Kidsgrove	Internet	3 days ago
Cheadle	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Mow Cop, England

Latest outage, problems and issue reports in Mow Cop and nearby locations:

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 3 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  Sime (@FowldsSimon) reported 9 minutes ago from Crewe, England

  @EE Yes no problem

• 
  Jason (@JasonBFB) reported 11 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 14 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

• 
  Jake (@JakeLCartwright) reported 18 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Jason (@JasonBFB) reported 26 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 26 minutes ago from Cheadle, England

  @EE Poor show today folks. No customer service?

• 
  Paul Cannon (@Cannon0P) reported 27 minutes ago from Holmes Chapel, England

  @EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS

• 
  Craig Green (@BeardedGreen1) reported 28 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 28 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 30 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Tom Sefton (@seffy11) reported 34 minutes ago from Macclesfield, England

  @EE the signal where I live is ****

• 
  Jason (@JasonBFB) reported 38 minutes ago from Madeley, England

  @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 39 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Richie Knight (@richiechuff) reported 41 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  Mark boyle (@northmonkey199) reported 45 minutes ago from Macclesfield, England

  @EE Told I couldn’t have it, then when trying to upgrade told I’d have to find my own upgrade online as I wanted to try and reduce my bill. Not helpful and never easy

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 48 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

• 
  Jason (@JasonBFB) reported 49 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 51 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 59 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 3 minutes ago

  yet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄

• 
  CB (@ConkusBonkus) reported 9 minutes ago

  @EE Do you have any online live chat service or email I can use for support? Please do not give me a number to call, I can't talk over the phone.

• 
  Jon (@RealJKay) reported 12 minutes ago

  So I have people who sometimes can’t connect to me. Says number doesn’t exist. I then have people calling me and saying they have a missed call from my number when I haven’t called. @EE how do I actually get this resolved? The number has a routing issue that no one will help sort

• 
  C (@arcpantmcgee) reported 15 minutes ago

  Surely there’s mitigating circumstances in this and some common sense can be applied, I won’t be receiving the service I pay for and my living situation is something totally out of my control, very poor customer service @EE @financialombuds @CitizensAdvice

• 
  not jay (@notjay92349724) reported 18 minutes ago

  @EE That’s exactly what I told him, but with the issues above he doesn’t want to make a fuss, and won’t push it. I’m surprised the guide at the time never looked into it. Instead they just out his tariff down to a consumer tariff

• 
  Alan Roberts (@AlanRob68902430) reported 21 minutes ago

  @EE its crazy that since March 9th I've been trying to upgrade and had to take complaint to exec team, just rang up as nobody has addressed the complaint, the person I just spoke to done the upgrade with 0 issues, oh well you got me for another 3 years ;-)

• 
  Pamela Docherty (@pamie1984) reported 23 minutes ago

  @EE when will your app be up and running again? Says it's down for maintenance but can't put devices back online that were paused. A warning about this on the app would have been extremely helpful!

• 
  sunshine2015 (@iconicdriver) reported 24 minutes ago

  After 30 years with @EE t mobile and mercury decided to jump ship as the best deal they could offer was double the price of another provider. Guess it dont pay to be a loyal customer any more

• 
  Matthew Watts (@Matthew_G_Watts) reported 27 minutes ago

  @EE Not helpful when I have neither WiFi nor mobile internet. I'm probably out of pocket to the tune of ~£250 for missing out on a day of contracting plus a £40 train journey to get to somewhere with WiFi. I want to make an official complaint and, inevitably, when you don't do...

• 
  Jonathan (@Jonfun7Mufc) reported 29 minutes ago

  @EE why is my broadband still down, its been off since 2am........ CF39 9UY. Refunds??????