EE Outage Report in Crewe, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Crewe come from postal codes CW1 and CW2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Crewe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent EE outage reports came from the following cities: Crewe, Stoke-on-Trent, Northwich, Whitchurch and Congleton.
City | Problem Type | Report Time |
---|---|---|
Crewe | Total Blackout | |
Stoke-on-Trent | Phone | |
Crewe | Phone | |
Northwich | Phone | |
Crewe | Phone | |
Stoke-on-Trent | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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ian
(@iandkroberts) reported
from
Winsford, England
@EE is there a problem with EE fibre last few days ? Very poor service
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Paul Cannon
(@Cannon0P) reported
from
Holmes Chapel, England
@EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Frank S *
(@A_Shankly_Boy) reported
from
Winsford, England
@EE are crap with zero customer zero customer service
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ian
(@iandkroberts) reported
from
Winsford, England
@EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.
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♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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ian
(@iandkroberts) reported
from
Winsford, England
@EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Profit
(@theprof1t) reported
@NidooSZN @EE FIX HIS **** NOW WE TWITCH VIEWERS ARE WAITING
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Sue Jamieson
(@SouthDevonSue) reported
from
Mevagissey, England
@EE Hi me again. We requested a PUK code on the 10 th of March and was told it would take 10 days. It's to put an O2 SIM into my old EE Samsung J3. I used to have an account with you and the handset must be locked to EE. Can you help?
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Judith Pinkett
(@JudithR16081676) reported
@EE Hi, signal issues in the Horncastle area for the last couple of weeks, is there planned maintenance in the area?
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Melanie Hunt
(@melanieplustwo_) reported
Hi @EE, after having an @OpenreachHelp engineer trying to fix our internet for 6 hours today and finding the fault is on your end, we’re now being told the only thing you can do is send another OR engineer tomorrow to do the same tests again. Can you look into this please?
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carol logan
(@cl09) reported
@EE can you tell me when the problem in PA29 6YD will be fixed please? Unable to wfh today due to issues. Thanks
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Barry nicholas
(@Barrynicholas15) reported
@EE EE where l live l can not 4G Internet inside the house and when you make a call it is not good ee is not number 1 network
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Seb Varden
(@SebVarden) reported
@EE I seem to have an issue connecting to my voicemail. It says the 2 new messages bit, starts the first and then cuts off. I can dial out without any issues. Any idea how I can solve this and get to the messages? Thanks
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David Paton
(@DavidPaton8) reported
@EE Sorted. It was a problem in the area and it's been fixed.
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Mark redgwell
(@Blackprojects) reported
@EE So when can I expect my service in the New Addington Area to return Mobile Phone and have had no internet service since i toped up yesterday renewed my plan and your app updated and No Service since yesterday?
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ღ
(@kjaymes8k) reported
@EE can get in the sea! Worst customer service ever! #avoid