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EE

EE outages and service status in Crewe, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Crewe, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Crewe, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, Crewe, and Middlewich.

CityProblem TypeReport Time
Stoke-on-Trent Total Blackout 24 days ago
Stoke-on-Trent Internet 29 days ago
Sandbach Phone 2 months ago
Crewe Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • Mr_Owen77
    Mark Owen (not that one) πŸ’™ (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • iandkroberts
    ian (@iandkroberts) reported from Winsford, England

    @EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • evanson316
    Stephen EvansonπŸ–€πŸ€πŸ’™πŸ€πŸ’› (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. πŸ˜‚

  • Mark66mitchell
    Mark Mitchell πŸ’™ (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to Β£300. When I log out and back in again, it’s zero and I’ve never been charged the β€œExtra”. Why is this happening?

  • A_Shankly_Boy
    Frank S * (@A_Shankly_Boy) reported from Winsford, England

    @EE are crap with zero customer zero customer service

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices πŸ‘

  • lloyd_cooke
    Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England

    @EE @santanderuk ....poor customer service - buyer beware!

  • m7leicauser
    Andy Barton (@m7leicauser) reported from Northwich, England

    @EE Seeing as the phone is out of contract, your service stinks and you can’t give a signal in large parts of Cheshire, I think it’s time to take my business elsewhere. I will be calling 150 to cancel completely later today.

  • iandkroberts
    ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • evanson316
    Stephen EvansonπŸ–€πŸ€πŸ’™πŸ€πŸ’› (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • Mr_Owen77
    I_Am_Me (@Mr_Owen77) reported from Stoke-on-Trent, England

    Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

  • GreenBowlerHat
    Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • evanson316
    Stephen EvansonπŸ–€πŸ€πŸ’™πŸ€πŸ’› (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • DJJC66
    David JJ Crowther βš“οΈŽ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • iandkroberts
    ian (@iandkroberts) reported from Winsford, England

    @EE is there a problem with EE fibre last few days ? Very poor service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • edfen19
    Edfen19 (@edfen19) reported

    Why are the simplest things ALWAYS the most difficult to sort out. Been trying to sort my Internet out for days now either a new contract or just a simple renew with my current provider @ee. It's true no loyalty in absolutely anything these days so **** @ee and hello @VodafoneUK

  • Kiefer1667
    Marc Lancaster (@Kiefer1667) reported

    @EE I've done that, I just want an update to how long it will take, the links don't help nor does your live chat cos its ai and doesn't connect me to a real person

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported

    @EE why is your App so rubbish. I try to pay my bill and I get an error, I don't know if it is paid or not. Every month it's the same problem. I can't find anywhere to contact customer services if it even exists. Such poor service.

  • HamdonMart
    Martin McConachie (@HamdonMart) reported

    @EE Had no service on my phone for 14 hours. Can't use live chat on website as you have to send me a code & I can't receive them. You suggest ringing 150 but I can't make calls. App isn't any good and just hits a dead end. Help! 😳

  • BayJayZus
    π™±πšŠπš’π™ΉπšŠπš’πš‰πšžπšœπŸ₯€ (@BayJayZus) reported

    @Hepworthclare @EE "How Can I Get Some Service" Vote for someone who doesn't support telecommunication monopolies which inevitably end up screwing over customer?

  • Hepworthclare
    Clare Hepworth OBE (@Hepworthclare) reported

    @scotlabnurse7 @EE It's dreadful. Thought I'd cracked it on Friday with a very helpful Customer Service person - but the attitude of the local ee shop manager today was appalling. I'm now trying to get access to their complaints procedure. They seem to have vanished.

  • Kiefer1667
    Marc Lancaster (@Kiefer1667) reported

    @EE can anyone advise when the signal will be fixed in wa11 area, nothing for 3 days and unable to get any answers on the chat online on the app, thanks....

  • EdwinFuller1
    Edwin Fuller (@EdwinFuller1) reported

    @EE Just to report that there seems to be fault with your website. Unable to update an address on 2 accounts. Tried the app as well but not working as well on 2 different devices. Might be worth advising the tech team to investigate the issue.

  • DannyHealy9
    Danny Healy (@DannyHealy9) reported

    @EE Your agent was supposed to email me the bill's and the non existent emails I never received telling me the line was going to be cut off, I still have not received them. This problem is above your agent's pay grade, in fact I don't understand why you have a customer service.

  • HamdonMart
    Martin McConachie (@HamdonMart) reported

    @EE I've tried this and it doesn't work. Have been into a store today, they thought it was the sim but after changing it, still no service. Tried activating an eSim and this has now failed too. Still can't get access to live chat or anything.