EE outages and service status in Crewe, England

Problems in the last 24 hours in Crewe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crewe, England

The most recent EE outage reports came from the following cities: Northwich, Stoke-on-Trent, Whitchurch, and Newcastle under Lyme.

City	Problem Type	Report Time
Northwich	Internet	12 days ago
Stoke-on-Trent	Phone	17 days ago
Whitchurch	Phone	1 month ago
Newcastle under Lyme	Phone	1 month ago

Community Discussion

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EE Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 2 minutes ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 4 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  ian (@iandkroberts) reported 8 minutes ago from Winsford, England

  @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 10 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 13 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Jake (@JakeLCartwright) reported 14 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Jason (@JasonBFB) reported 17 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 18 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Paul Cannon (@Cannon0P) reported 18 minutes ago from Holmes Chapel, England

  @EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 22 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

• 
  Richie Knight (@richiechuff) reported 22 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  Meadow Pepperfly (@ClairPazzer) reported 38 minutes ago from Winsford, England

  @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

• 
  ian (@iandkroberts) reported 39 minutes ago from Winsford, England

  @EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.

• 
  Jason (@JasonBFB) reported 52 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  Andy Barton (@m7leicauser) reported 54 minutes ago from Northwich, England

  Why does it take SO LONG to change an @EE account from a full one to a SIM only. Been here nearly half an hour. Terrible service.

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 55 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 55 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Jason (@JasonBFB) reported 58 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  Frank S * (@A_Shankly_Boy) reported 58 minutes ago from Winsford, England

  @EE are crap with zero customer zero customer service

• 
  ♡ Amy 🌷 (@amy86beeston) reported 60 minutes ago from Crewe, England

  @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Pascoe (@tompascoew) reported 2 minutes ago

  After 25 years of being with @EE, Orange before, I have finally had the time to cancel my account. After creeping roaming charges in (especially data) that never used to exist and increasing prices yearly it feels fantastic. Bye!

• 
  MindTheGap (@mindthegap2018) reported 6 minutes ago

  @EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?

• 
  Lottie T 🙂🏖 (@Lottie3T) reported 11 minutes ago

  @LeilaniDowding @EE I live rurally, I don’t even have a mobile signal most of the time outside of WiFi. Rural communities are not served well by mobile phone companies.

• 
  Michael Curley (@Mcurley40Curley) reported 12 minutes ago

  @KinkygroovyHez @EE @O2 are a nightmare as well nine weeks to cancel a sim only contact!!

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 13 minutes ago

  @JimBob1046620 @EE There is when you live in the countryside with no mobile service

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 14 minutes ago

  @mk_hostile17 @EE Ok. Broadband then. That goes down in a power cut

• 
  Martin Elliker (@MartinElliker) reported 16 minutes ago

  @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

• 
  Jules (@julesw1lko) reported 18 minutes ago

  Anyone had .@EE chop the phone line of an elderly relative without consent ? What did they do about it? @Ofcom any input ? I am absolutely raging that a 90 year old has had her phone line chopped (a number she’s had for oh, 60 years). And the customer service are not great

• 
  Wozza (@Wozza777) reported 23 minutes ago

  @LeilaniDowding @EE There will be something for those communities they can’t legally leave a house without a connection I’ve just moved my elderly parents over to digital home phone there are backup lines for pendant alarms. The copper landline wiring is poor these days it’s just moving with the tec

• 
  PIX (@PIXX3L5) reported 24 minutes ago

  I'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU