EE Outage Report in Crewe, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Winsford, Nantwich, Northwich, Congleton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Winsford |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Nantwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE Thanks. App still down I'm afraid. Screenshot on its way.
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Frank S *
(@A_Shankly_Boy) reported
from
Winsford, England
@EE are crap with zero customer zero customer service
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Meadow Pepperfly
(@ClairPazzer) reported
from
Winsford, England
@EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE That most folks on here are referring too....the App doesn't work
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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ian
(@iandkroberts) reported
from
Winsford, England
@EE is there a problem with EE fibre last few days ? Very poor service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Linstead
(@AaronLinstead) reported
@EE What’s going on recently? The signal has been constantly going down at least 2 times a week in the TW7 area with “engineers fixing the problem”. This is starting to become a problem now where I’m unable to use my phone throughout the day. I need some sort of compensation.
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Jen Rollinson
(@HulseJen) reported
@EE how long is the website down please
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Kerry Woolnough
(@KJ1441w) reported
@EE trying to contact cc about a problem. Get cut off without it even ringing
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CarolineAH 💙
(@HoileHall) reported
@EE I've had 'No Service' message for more than 48 hours now. What's going on? 2nd time posting- no reply!
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Andrew Gardner
(@AWGardner) reported
@EE I can no longer gift data to my daughter's mobile. It shows "Sorry, we can't show this device's data right now. Please try again later. " on the website for last two days. Support number from the app does not work, and the Start Conversation on your website is missing!
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Dave Williams
(@DaveWilliams_2) reported
@Restless_Sleep_ @EE EE also fail to say that in April (and they do it every April) they will increase all contract prices by almost 10%. So the £16 will suddenly becomes around £17.60. Rather sneaky EE, I think.
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amy denatale
(@AmyDenatale) reported
@virginmedia Thank you for your awful service today - 40min and escalation refused!! Would have stayed with @EE if you hadn’t slapped a cancellation fee! Furious and out of pocket. Thank you - NOT!!
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Matt C
(@mattrunback) reported
9.3% price increase thanks @EE I will cancel when my contact comes up for renewal. There is no justification for CPI plus 3.9% #ripoff
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𝙰𝙹 𝙵𝚊𝚛𝚛𝚎𝚕𝚕𝚢
(@AJFarrelly_) reported
@EE I got through to someone on the phone in the end. Apparently you have a mast problem.
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Ryan Paul
(@rocketreidy) reported
@EE I'm not struggling nor do I need help but to hike up the price like that after a 2 year lockdown and people losing their jobs etc is horrendous. You're a MULTI-BILLION £company. Do better.