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EE Outage Report in Crewe, Cheshire East, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Crewe, Cheshire East, England 01/24/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Crewe, Cheshire East, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Winsford, Nantwich, Northwich, Congleton and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomWinsford Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomNantwich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • Cannon0P Paul Cannon (@Cannon0P) reported from Holmes Chapel, England

    @EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS

  • amy86beeston ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • Jord_Smithhh Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @EE New customer

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • RyaaaannC Ryan© (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

  • lloyd_cooke Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England

    @EE @santanderuk ....poor customer service - buyer beware!

  • FowldsSimon Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • m7leicauser Andy Barton (@m7leicauser) reported from Northwich, England

    @EE Seeing as the phone is out of contract, your service stinks and you can’t give a signal in large parts of Cheshire, I think it’s time to take my business elsewhere. I will be calling 150 to cancel completely later today.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE no service in CW3 area..

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @x3bwb @EE Yep not working..🤨

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cyrusthehermit Cyrus (@cyrusthehermit) reported

    @EE Its not the signal thats the issue (mine is fine, same network, same wifi, same house). But if she cant use the data connection, then I'm sure she cant use MMS either. Secondly theres no mms conversion setting. I've checked her account and shes used none of her data.

  • michael_barker Michael Barker (@michael_barker) reported

    Dear @EE . Thanks for removing the ability for group chats without notification. Only found out today this was disabled from 31 Jan as I was trying to arrange an important work meeting. You really have no idea about customer service. Will be cancelling at the end of my contract.

  • Chelsea_ej Chelsea🐶 (@Chelsea_ej) reported

    @tape1988 @bt_uk @EE I wish I could I really really want too! Now they are saying if I want leave ive got take up a new contract and if I’m not happy within 14 days cancel it

  • MikeBray89 Mike Bray (@MikeBray89) reported from Urmston, England

    Might be time to leave @EE after all these years. First they suspend my account, then message me saying my account is suspended because I haven’t paid my bill (which I have) and then the live chat cuts me off instantly. Why am I paying for this lack of service?

  • dianogah Andy B (@dianogah) reported

    @EE Hi. I’ve had no mobile. data signal in my house since Monday. I’ve reported this but still. I signal. Any idea what I can do? Thanks

  • urbanelawyer Malik 🇯🇲🇧🇧 (@urbanelawyer) reported

    @EE do your call centre staff have a habit of being rude or...? #poorcustomerservice

  • Chelsea_ej Chelsea🐶 (@Chelsea_ej) reported

    @tape1988 @bt_uk @EE Had 2 blokes speak and both had terrible attitudes! Nearly 2 hours into the phone call and no resolution.

  • JessHullinger Jessica Hullinger (@JessHullinger) reported

    @EE my 4G is gone. It reverts to 3G when not on wifi. I've done the troubleshooting (resetting, checking SIM, etc). They've just updated my network settings but still no luck. I'm not sure what to do. Can anyone help?

  • spanspence Anna Spencer (@spanspence) reported

    @EE tried using chat today as been having major signal issues, constantly said not available to help and to ring, on hold for ages while being told to use the chat and online help, then signal drops again...help!

  • pete_ar_fryn PeteM (@pete_ar_fryn) reported

    @PaulGrayburn @EE @rootmetrics So frustrating. Hopefully you are getting a refund on your contract for failure to deliver the contracted service.