EE Outage Report in Crewe, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Crewe come from postal codes CW2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent EE outage reports came from the following cities: Nantwich, Northwich, Congleton, Crewe and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Nantwich |
Phone | |
| Northwich |
Total Blackout | |
| Congleton |
Internet | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Phone | |
| Northwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Meadow Pepperfly
(@ClairPazzer) reported
from
Winsford, England
@EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Mark Owen (not that one) 💙
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE That most folks on here are referring too....the App doesn't work
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE Thanks. App still down I'm afraid. Screenshot on its way.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Vines
(@Katie_Vines) reported
@EE hi all, my Samsung S20 has developed a weird glitch, if I turn the sound off or turn it to vibrate, sometimes it will turn itself back on. Any idea how to fix it? Thanks
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ellie 🤍🦋
(@elliepersence) reported
@EE you didn’t inform me are you not seeing the issue
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Russty Russ - #Retro
(@russty_russ) reported
@ee Hi - I had free 6 month trial of Britbox. If I cancelled this a day after the 6 months trial. do I get those 29/30 days to wrap up the paid month or is it ended completely which is it what has happened meaning I have paid for a months service but only got a day. Thx.
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Danny Simpson
(@dannysimpson778) reported
@EE @autoalex Decent customer service and to honour your commitments in your contracts.
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G596
(@Gavin460) reported
@EE ordered my phone upgrade on Tuesday on the website. Heard nothing since, doesn’t look like it’s been dispatched. Any help?
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honor elliott
(@honorelliott_) reported
fascinating that i can somehow use 5gb of data and be given £8.34 in unidentified extra charges on day 1 of my monthly contract for my mobile wifi despite the internet literally not successfully connecting once. @EE, what in ********?
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honor elliott
(@honorelliott_) reported
been using these 2 gammy as hell mobile wifi devices for 8 months now and we've had to rely on our (supposedly worse signal + much cheaper) phone hotspot from 3 pretty much the entire time. @EE were totally reliable before i locked myself into this 2 year contract, naturally..
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e
(@EthvnOG) reported
@EE Hey guys need some help
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David M
(@DavidRMarshall) reported
@EE hi. Broadband not working in Intake, Doncaster. Any idea when it will be back on?
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julie brimelow
(@julesbrimelow) reported
Well after more than 20 years with @EE off I go to @SkyUK. No interest in keeping a customer so got a better deal elsewhere