EE Outage Report in Crewe, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Winsford, Nantwich, Northwich, Congleton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Winsford |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Nantwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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Meadow Pepperfly
(@ClairPazzer) reported
from
Winsford, England
@EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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ian
(@iandkroberts) reported
from
Winsford, England
@EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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ian
(@iandkroberts) reported
from
Winsford, England
@EE is there a problem with EE fibre last few days ? Very poor service
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Frank S *
(@A_Shankly_Boy) reported
from
Winsford, England
@EE are crap with zero customer zero customer service
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Paul Cannon
(@Cannon0P) reported
from
Holmes Chapel, England
@EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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ian
(@iandkroberts) reported
from
Winsford, England
@EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Udell
(@cudell_) reported
@EE For the last few days my phone has been on Emergency calls only for the majority of the time. Is there any reason for this?
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#iamJuice
(@AmrikSingh_14) reported
@EE How come other retailers have had stock & not @EE ... maybe change your suppliers then because customer are getting annoyed by the lack of availability. You say there's no stock, your chat agents saying stock is available from today so EE must think it's fine to lie to customers!
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#iamJuice
(@AmrikSingh_14) reported
@KingDreMMA @EE Yep. I was on their chat service & was advised stock would be available from today but their twitter is saying no stock. It seems like @EE think it's fine for their staff to lie to customers 🤬
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#iamJuice
(@AmrikSingh_14) reported
@EE Yep, I've registered interest already but looks like @EE aren't interested in stocking products customers want. Being lied to by EE staff, seeing other companies dropping stock,... it's happening so regularly that it's gone beyond annoying. Customer service is shot
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Jack Harte
(@hartejack) reported
@SonyUK @EE @Android #AndroidHelp I'm intermittently being locked out of my XZ2 (phone requiring PIN; PIN confirm button not showing; PIN registering after 4 digits, which is too few) - is this a known issue? Any advice?
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pavlin yankov
(@paulondon666) reported
@EE Can you reactivate my service ? You owe me £75 ,but cut me off for £59 bill.
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Jack Harte
(@hartejack) reported
@SonyUK @EE @Android I'm intermittently being locked out of my XZ2 (phone requiring PIN; PIN confirm button not showing; PIN registering after 4 digits, which is too few) - is this a known issue? Any advice?
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Kvder
(@kvderrr) reported
@EE Hey when would you have any ps5 in stock? I was registered the 1st 2 times and never get any alert...
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Nicholas Sherwood
(@ngpsherwood) reported
@EE I don't see any subscription service and last time I pay in November and I got charged last month and I request to google and refund and they say no we can't find anything on accounts maybe I need change my phone number?
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laurarussell21084
(@laurarussell211) reported
@EE EE network down for the 2nd day in a row meaning I've misses important medical calls today. I've turned Wi-Fi calling on now (doesn't work when I'm out on my walk though)but wish I knew in advance - disappointed! Hope we'll get discount on our bills for lack of service?