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EE Outage Report in Crewe, Cheshire East, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Crewe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Crewe, England

The most recent EE outage reports came from the following cities: Northwich, Winsford, Stoke-on-Trent, Congleton, and Crewe.

CityProblem TypeReport Time
Northwich Internet 17 days ago
Winsford Phone 19 days ago
Winsford Phone 20 days ago
Stoke-on-Trent Internet 21 days ago
Stoke-on-Trent Wi-fi 29 days ago
Northwich Internet 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • lewylooster
    Lewy (@lewylooster) reported from Northwich, England

    @EE Thanks. App still down I'm afraid. Screenshot on its way.

  • JakeLCartwright
    Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • GreenBowlerHat
    Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • ClairPazzer
    Meadow Pepperfly (@ClairPazzer) reported from Winsford, England

    @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

  • xQueen_Piscesx
    Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • DJJC66
    David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • xrachelizabethh
    🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • lewylooster
    Lewy (@lewylooster) reported from Northwich, England

    @EE That most folks on here are referring too....the App doesn't work

  • xQueen_Piscesx
    Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

  • pashasolecci
    Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • DJJC66
    David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • The_RichWiseman
    Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • Mark66mitchell
    Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • The_RichWiseman
    Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • mark_pbs
    Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • xQueen_Piscesx
    Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • Mr_Owen77
    Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NicolaPorter
    Nic Porter 😊 (@NicolaPorter) reported

    @EE hello, I’ve selected Apple TV as one of my smart benefits but I haven’t received any information on how to access this. Can you help please? Can’t get through on phone or live chat!

  • janade1
    Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • vahva
    Bryony Taylor (@vahva) reported

    Having a nightmare with @EE. App won't work on phone. Tried to login to website, I add my number and it says someone has already registered it (yes, me!) so can't get into account. Try to arrange call-back but they don't do upgrades on the call-back system. Testing my loyalty.

  • sar_simo888
    SarSimo (@sar_simo888) reported

    @EE I called ee this morning and got put through at the end to Lisa in the complaints department. She wasn’t very helpful and said it was a matter out of EE’s control and I had to take it up with Microsoft . Will be taking my complaint to the PSA

  • vward0
    Vicky (@vward0) reported

    @EE Hello. I spoke to one of your advisors about an issue with my broadband bill yesterday and would like to say that he/they was/were really helpful. I can't remember his/their name, but I thought I'd try to pass on my appreciation anyway!

  • M4rrin1
    J Marrin (@M4rrin1) reported

    @EE Can you explain why your "No.1 in the UK" customer service" team have miss-sold me a contract, then billed me incorrectly (not even based on the misssold contract) and refuse to contact me back when asking for answers?? A week of waiting an still not explanation of ANY kind!

  • mr11dsp
    Dan Peake (@mr11dsp) reported

    @EE when are you getting AirPods max in stock? I ordered them on 15 Dec which got cancelled as you had none and I’ve checked almost daily and you #still don’t have any... #wtf #sadness

  • M4rrin1
    J Marrin (@M4rrin1) reported

    @EE Can you explain why your "No.1 in the UK" customer service team have missold me a contract, then billed me incorrectly (not even based on the missold contract) and refuse to contact me back when asking for answers?? A week of waiting an still no explanation of ANY kind!

  • RCrandley
    royston crandley (@RCrandley) reported

    @EE are you having Internet issues in the Camberley area.?

  • castiel_swift
    Castiel Swift (@castiel_swift) reported

    Yo @EE been with you less than a week and you are already pissing me off! Any company that has the IVR hang up rather than hold for advisor is up to something dodgy!!! "Want to speak about your bill, sorry can't afford someone right now, call back later when we give a ****"