EE Outage Report in Crewe, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Winsford, Nantwich, Northwich, Congleton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Winsford |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Nantwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE Thanks. App still down I'm afraid. Screenshot on its way.
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Frank S *
(@A_Shankly_Boy) reported
from
Winsford, England
@EE are crap with zero customer zero customer service
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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ian
(@iandkroberts) reported
from
Winsford, England
@EE is there a problem with EE fibre last few days ? Very poor service
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♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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ian
(@iandkroberts) reported
from
Winsford, England
@EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week
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Meadow Pepperfly
(@ClairPazzer) reported
from
Winsford, England
@EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Marie Barnes
(@soph_barnesx) reported
@EE @JamesBarnes93 This is ridiculous and pointless! Already lost out on the delivery, the delivery is already being returned to you! As someone that suffers anxiety ringing, it wasn’t an option for me! Wish I could get better help. Don’t know why you can’t just email the pin!
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AbyMinx
(@AbyMinx) reported
@EE Yes, it was clearly explained when I raised the case and your operative was very helpful. However, a week later, no one has contacted me about getting the issue sorted. I have called the number above, but they were unable to help or even see that I had raised a case.
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Gillian McKinnon
(@giframac) reported
@EE No - your website is rubbish as is your phone service!
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Sophie Marie Barnes
(@soph_barnesx) reported
@EE Yes we are aware of that! This is the issue we have it’s my iPad number but my iPad doesn’t recieve those kind of texts. It’s the same issue over and over again. The DPD app I did have but of course iPad number linked but was signed into my mobile number for Tescos. Stupid.
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Alec
(@Alec_______1) reported
@antmiddleton It awful but @EE deny they have a problem
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Phil
(@PhilWillChil) reported
@EE I have multiple times and still not sorted. Awful service.
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Daniel McDermott
(@dantheman8t5) reported
@EE signal is awful, technical team no help in saying there is no resolution for this. Surely its breach of contract when your website states that 4G/5G signal should be at least ‘good’ in my postcode area
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atatürkünaskeri1881
(@SALAKEGITICISI) reported
from
Ellesmere Port, England
@EE can someone help me here?? I got 5g but it's absolutely so slow and it has been for a long time, just thinking what's the reason for this please?
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Simon
(@evz76) reported
@EE The service is awful. You provide me with a phone number and yet you can’t call me? Despite weeks of issues. Staggering.
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Eileen 🌸🌹🌺❤️🤍
(@EispyEils) reported
@EE Hi, on hols in Corfu which is included in my roaming package however, it seems I’m picking up my signal from Albania which is not so you are asking me to pay!! How do I avoid this?