EE outages and service status in Crewe, England

Problems in the last 24 hours in Crewe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crewe, England

The most recent EE outage reports came from the following cities: Northwich, Stoke-on-Trent, Whitchurch, and Newcastle under Lyme.

City	Problem Type	Report Time
Northwich	Internet	3 days ago
Stoke-on-Trent	Phone	8 days ago
Whitchurch	Phone	23 days ago
Newcastle under Lyme	Phone	27 days ago
Stoke-on-Trent	Total Blackout	2 months ago
Stoke-on-Trent	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

• 
  Ryan© (@RyaaaannC) reported 7 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 9 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Craig Green (@BeardedGreen1) reported 12 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Jordan Smith (@Jord_Smithhh) reported 14 minutes ago from Crewe, England

  @EE New customer

• 
  Jason (@JasonBFB) reported 19 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  I_Am_Me (@Mr_Owen77) reported 23 minutes ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 30 minutes ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 30 minutes ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

• 
  ian (@iandkroberts) reported 30 minutes ago from Winsford, England

  @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 31 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Richie Knight (@richiechuff) reported 37 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Adam Dickinson (@Beans_TBR) reported 41 minutes ago from Stoke-on-Trent, England

  @EE How do I cancel?

• 
  Jason (@JasonBFB) reported 46 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  Frank S * (@A_Shankly_Boy) reported 47 minutes ago from Winsford, England

  @EE are crap with zero customer zero customer service

• 
  Jake (@JakeLCartwright) reported 49 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  del (@del__91) reported 55 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

• 
  Sime (@FowldsSimon) reported 55 minutes ago from Crewe, England

  @EE Yes no problem

• 
  Craig Green (@BeardedGreen1) reported 56 minutes ago from Stoke-on-Trent, England

  @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 57 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Meadow Pepperfly (@ClairPazzer) reported 59 minutes ago from Winsford, England

  @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KP (@96Swinger) reported 5 minutes ago

  @EE Hello, I purchased some earbuds from yourself but they have now broken (purchased in March) Are these still under warranty and is there anything I need to do?

• 
  sophie (@sophie_reed98) reported 5 minutes ago

  How can a new customer get broadband for £24 but an existing customer all you can do is £37 that's literally more expensive than I'm paying now! @EE been a customer for years but looks like I'll be leaving! 🫡

• 
  MindTheGap (@mindthegap2018) reported 6 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  eleanor binns (@franbinns) reported 6 minutes ago

  EE broadband is absolute rubbish @EE talked into switching from sky..told I would be reimbursed for leaving fees (I wasn’t) now my super duper fast broadband fibre buffers all the time. I wish I’d never changed

• 
  À𝕓á𝕪ọ̀𝕞í (@TheDealEnvoy) reported 7 minutes ago

  🚨 Scam alert. Be careful out there. Hackers are getting really sophisticated. Just had an unsolicited call from 01438 989236 claiming to be @EE customer service. Sounded professional. Said they had a promotion that would bring my monthly bill down. Asked for my last name, then said I’d get a code from @EE and should read it out to “verify” I was the account holder. Checked the number that called and the number that sent the text. Instantly knew it was a scam. Called @EE myself on the official number and reported it. Never give anyone a code sent to your phone. Hang up and call the company directly.

• 
  Theophilus “Forensic” Wildebeest 🥦 (@PWildebest) reported 10 minutes ago

  @FreddieJoh96174 @LeilaniDowding @EE Nope same issue as WiFi- router needs to be plugged into electricity

• 
  Kate (@kitkat_wba) reported 13 minutes ago

  Actually impossible to speak to @EE. An hour and 15 min wait is a joke. Won't even let me sign in online because the account was set up wrong. Guess just stick with broadband that keeps dropping out. May be best to switch.

• 
  Burytownfan (@shardcreek) reported 16 minutes ago

  @EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 19 minutes ago

  @LeilaniDowding @EE Yes, it’s usually days if it’s a bad storm and that’s in southern England and not that rural, my friend on a quieter month had no electricity for 2 weeks and no internet for a month the other year after a big storm.

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 20 minutes ago

  @LeilaniDowding @EE Oh and the mast had gone down too so the mobile phone wouldn’t work either! I had to drive over to check on my parents.