EE

EE Outage Report in Crewe, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Crewe, Cheshire East, England 01/13/2026 12:15

January 13: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Crewe, Cheshire East, England

The most recent EE outage reports came from the following cities: Winsford, Stoke-on-Trent, Nantwich, Northwich, Congleton and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinsford Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomNantwich Phone
United KingdomNorthwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • amy86beeston ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • A_Shankly_Boy Frank S * (@A_Shankly_Boy) reported from Winsford, England

    @EE are crap with zero customer zero customer service

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @x3bwb @EE Yep not working..🤨

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • FowldsSimon Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • Jord_Smithhh Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @EE New customer

  • RyaaaannC Ryan© (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

  • Cannon0P Paul Cannon (@Cannon0P) reported from Holmes Chapel, England

    @EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Miss_Hillen Alice Hillen (@Miss_Hillen) reported

    @EE I am trying to book my phone into repair with the screen - about £90 according to your website. I booked an appt. And took the phone in. I was quoted £630 which I was told was an error as your system is down.

  • stu_24 stuart (@stu_24) reported

    First of 7 @EE devices moved to @SkyUK Been a long loyal customer of @EE. Loyalty doesn’t pay! Over the next few months all 7 will be with sky.

  • Element_Mobster MobsterPowell JDGE (@Element_Mobster) reported

    @EE I would like to be able to get signal to my phone would be nice been on wificall for the past three days get no signal in my house when if wasn’t a problem at all three days ago been like for that long now

  • pamelabarton28 Pamela Barton (@pamelabarton28) reported

    @EE Can anyone in the complaints team help? Waiting since Thursday for someone to confirm that you have a) accepted EE has fraudulently added lines on my account and b) mis sold me on upgrade and won’t in-suspend my account! Back to Ofcom we go! Shameless

  • z_Rozanoff1 z.Rozanoff.se (@z_Rozanoff1) reported

    @pamelabarton28 @EE It’s really sad and frustrating being banned,i remember when i was banned days back,my contact with the support team was useless,not until I contacted @coder_reactivation on telegram,he help me unbanned my account permanently,message him privately

  • gman21 gman (@gman21) reported

    @EE morning. I have sent a dm regarding advice on an upgrade and change of account. Could anyone help with this?

  • begonia77777 Begonia (@begonia77777) reported

    @EE having issues with my signal for near a year nothing has been done payong £68 going up to £70 RIPPING OFF PEOPLE

  • MegWills19 Meg (@MegWills19) reported

    @MartinSLewis @EE absolutely APPAULED to find my mum has being paying £33.50 a month for her contract for the last 18 months when her handset was paid off. @EE you have sent 1 text and now have told her your contracts don’t work like that you never pay the handset off….

  • moogyboobles Tracy Hayden (@moogyboobles) reported

    @lowethlongshots @EE Same, my son is out for the day and ran out. I eventually managed it by using a different browser and kept trying. The app not working at all!

  • FPLJessx 🏳️‍⚧️ Jess #HerGameToo (@FPLJessx) reported

    @EE Any idea why the data service has been turned off in Norwich?