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EE Outage Report in Crewe, Cheshire East, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Crewe, Cheshire East, England 01/21/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Crewe, Cheshire East, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Winsford, Nantwich, Northwich, Congleton and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomWinsford Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomNantwich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE Thanks. App still down I'm afraid. Screenshot on its way.

  • ClairPazzer Meadow Pepperfly (@ClairPazzer) reported from Winsford, England

    @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE is there a problem with EE fibre last few days ? Very poor service

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE That most folks on here are referring too....the App doesn't work

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilipRadbourne Phil Radbourne (@PhilipRadbourne) reported

    @MarinaPurkiss @EE Terrible company. Avoid them.

  • Panjabi_Wolf MrZ (@Panjabi_Wolf) reported

    @MarinaPurkiss @EE I've had issues in the past $18 and charged me $800 for a month. Couldn't do anything, had to pay. Scum of the earth

  • mmi_music lady M - the real witch . (@mmi_music) reported

    @MarinaPurkiss @EE @EE are the worst company .

  • JonD_Chadwick Jon Chadwick (@JonD_Chadwick) reported

    @EE Is there anyone senior in EE who can help out with problems, because we keep on ringing and being told to go to store, and when we go to store we are told to ring. Someone must be able to help?

  • bestcanton7 Cantona & Best (@bestcanton7) reported

    @MarinaPurkiss @EE Come on @EE this is absolutely shocking. It’s no way to treat any customer, especially elderly people who often feel vulnerable. Where is your Duty of Care!

  • Whitzendance Sarah Whitham (@Whitzendance) reported

    @MarinaPurkiss @EE @EE also been a nightmare for my parents in their 80s. Wiring placed on neighbours side of the house so he’s complaining to them and bounced from one chat/phone call/ email etc and still no joy! Easy to sell to these 80 year olds but not so lucky on the customer service!

  • NHashmiDeputyPR Nadia Hashmi (@NHashmiDeputyPR) reported

    @MarinaPurkiss @EE Similar experiences with my 81 yr old mum- the worst part is it can’t be resolved with a simple phone call. You have to DM a bot then go through a chat. Surely more humane to call the elderly! My mother’s water supply was cut off for 24hrs. Not her fault. Similar frustrations. 😤

  • NiallMcclean Niall McClean (@NiallMcclean) reported

    @EE @MarinaPurkiss It shouldn’t have to take someone complaining on a social platform for a company to deal with a legit complaint. Sad it got this far. Besides, who the hell can talk to 1 person for 2 hours non stop? I struggle with an hour with good friends

  • goringibah goring i bah (@goringibah) reported

    @EE @MarinaPurkiss If you’re in a charitable mood, my mum wants hers refund. She got hit with the same type of bill amount when her phone was nicked. She never made any calls.

  • Andrew_Stevenso Andrew Stevenson (@Andrew_Stevenso) reported

    @MarinaPurkiss @EE @EE send me bills for a home broadband service that they never installed because the Openreach engineers couldn't find an equipment cabinet, in fact they suggested I try Virgin. They've now put a debt collector on to it but I'm not paying for a service I haven't received.