EE Outage Report in Crewe, Cheshire East, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Crewe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Winsford, Nantwich, Northwich, Congleton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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Paul Cannon
(@Cannon0P) reported
from
Holmes Chapel, England
@EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS
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♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Jordan Smith
(@Jord_Smithhh) reported
from
Crewe, England
@EE New customer
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ian
(@iandkroberts) reported
from
Winsford, England
@EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Ryan©
(@RyaaaannC) reported
from
Crewe, England
@EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue
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Lloyd Cooke
(@lloyd_cooke) reported
from
Stoke-on-Trent, England
@EE @santanderuk ....poor customer service - buyer beware!
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Sime
(@FowldsSimon) reported
from
Crewe, England
@EE Yes no problem
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Andy Barton
(@m7leicauser) reported
from
Northwich, England
@EE Seeing as the phone is out of contract, your service stinks and you can’t give a signal in large parts of Cheshire, I think it’s time to take my business elsewhere. I will be calling 150 to cancel completely later today.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE no service in CW3 area..
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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ian
(@iandkroberts) reported
from
Winsford, England
@EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week
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Jason
(@JasonBFB) reported
from
Madeley, England
@x3bwb @EE Yep not working..🤨
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cyrus
(@cyrusthehermit) reported
@EE Its not the signal thats the issue (mine is fine, same network, same wifi, same house). But if she cant use the data connection, then I'm sure she cant use MMS either. Secondly theres no mms conversion setting. I've checked her account and shes used none of her data.
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Michael Barker
(@michael_barker) reported
Dear @EE . Thanks for removing the ability for group chats without notification. Only found out today this was disabled from 31 Jan as I was trying to arrange an important work meeting. You really have no idea about customer service. Will be cancelling at the end of my contract.
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Chelsea🐶
(@Chelsea_ej) reported
@tape1988 @bt_uk @EE I wish I could I really really want too! Now they are saying if I want leave ive got take up a new contract and if I’m not happy within 14 days cancel it
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Mike Bray
(@MikeBray89) reported
from
Urmston, England
Might be time to leave @EE after all these years. First they suspend my account, then message me saying my account is suspended because I haven’t paid my bill (which I have) and then the live chat cuts me off instantly. Why am I paying for this lack of service?
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Andy B
(@dianogah) reported
@EE Hi. I’ve had no mobile. data signal in my house since Monday. I’ve reported this but still. I signal. Any idea what I can do? Thanks
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Malik 🇯🇲🇧🇧
(@urbanelawyer) reported
@EE do your call centre staff have a habit of being rude or...? #poorcustomerservice
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Chelsea🐶
(@Chelsea_ej) reported
@tape1988 @bt_uk @EE Had 2 blokes speak and both had terrible attitudes! Nearly 2 hours into the phone call and no resolution.
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Jessica Hullinger
(@JessHullinger) reported
@EE my 4G is gone. It reverts to 3G when not on wifi. I've done the troubleshooting (resetting, checking SIM, etc). They've just updated my network settings but still no luck. I'm not sure what to do. Can anyone help?
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Anna Spencer
(@spanspence) reported
@EE tried using chat today as been having major signal issues, constantly said not available to help and to ring, on hold for ages while being told to use the chat and online help, then signal drops again...help!
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PeteM
(@pete_ar_fryn) reported
@PaulGrayburn @EE @rootmetrics So frustrating. Hopefully you are getting a refund on your contract for failure to deliver the contracted service.