EE

EE Outage Report in Crewe, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Crewe come from postal codes CW1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Crewe, Cheshire East, England 02/14/2026 04:10

February 14: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Crewe, Cheshire East, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Winsford, Congleton and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomWinsford Phone
United KingdomWinsford Phone
United KingdomCongleton Phone
United KingdomCrewe Phone
United KingdomCrewe Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • amy86beeston ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE is there a problem with EE fibre last few days ? Very poor service

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE Thanks. App still down I'm afraid. Screenshot on its way.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • ClairPazzer Meadow Pepperfly (@ClairPazzer) reported from Winsford, England

    @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

  • A_Shankly_Boy Frank S * (@A_Shankly_Boy) reported from Winsford, England

    @EE are crap with zero customer zero customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahharrison86 Sarah Harrison (@sarahharrison86) reported

    @StarWalf @tescomobile I wouldn’t recommend Vodafone to anyone. Totally garbage network and customer service. I moved to @EE and haven’t looked back.

  • Saintbelle2016 Sue Bennett 🌻🐈🧡🙋‍♀️ (@Saintbelle2016) reported from Milton Keynes, England

    @EE I upgraded using my phone on 29 Jan. I just accepted the offer as EE sent by mailshot text. Realised too hasty. Called 29/1 re issues & contract. I was told to email. I did on 2 Feb and chaser. I wanted to amend contact. No response. Spoke to EE 10 days ago. They said too late.

  • tinayoung3 tina young (@tinayoung3) reported

    @EE Why is the signal so bad currently in Bexhill? All 3 of us have one bar or none? been like this for a few days.

  • ianjackson84 Ian Jackson (@ianjackson84) reported

    @EE Hi, since Sunday our phone and 4G signal have both been much weaker than usual (south Birmingham area), is there anything happening with the network that might have caused this?

  • MrsB6574 Mrs B💙 (@MrsB6574) reported

    @EE It was only last night but I’ve never done an upgrade online before just want to make sure it’s not stuck or anything I would really appreciate it being delivered tomorrow lol

  • porcinesludge hello human (@porcinesludge) reported

    @AEWMike @tescomobile @EE If they change your contract they are breaching your contract and you can cancel. I was with them and they upped my picture message cost, so I told them I wanted out, also because they breached I got to keep the phone. Then I went sim only and bought a phone outright.

  • KxQSlayer ... (@KxQSlayer) reported

    @tescomobile @EE and @bt_uk got some explaining to do, the pair of you. Especially when I was promised a price and you’ve inflated it. You didn’t have to, you just did. How about you sell you services and not join crowd? Keep the price down

  • SwarveStudios SwarveStudios (@SwarveStudios) reported

    @tescomobile I was with tesco for 4 years, i switched to EE (most 4G coverage in the uk btw..) to consolidate my home broadband, tv and mobile into one bill. Worst mistake. @EE say most coverage but that doesnt account for quality of coverage, so many times you have "4G" but no signal bars---

  • RubySplashy Ivette nyxabelle (@RubySplashy) reported

    @DLbi12John_boy @EE @mattyhighamZA Yep. You refuse to pay the raise and essentially cancel the contract without paying any cancellation fees

  • DLbi12John_boy John Casserly (@DLbi12John_boy) reported

    @EE @mattyhighamZA Kind of makes a mockery of the word "contract" though doesn't it? If the customer changed the amount they paid you you would penalise them for breaching that contract. Contracts work both ways.