EE Outage Report in Crewe, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Crewe come from postal codes CW1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent EE outage reports came from the following cities: Winsford, Congleton, Crewe, Stoke-on-Trent, Nantwich and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Winsford |
Phone | |
| Congleton |
Phone | |
| Crewe |
Phone | |
| Crewe |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE That most folks on here are referring too....the App doesn't work
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ian
(@iandkroberts) reported
from
Winsford, England
@EE is there a problem with EE fibre last few days ? Very poor service
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Frank S *
(@A_Shankly_Boy) reported
from
Winsford, England
@EE are crap with zero customer zero customer service
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE Thanks. App still down I'm afraid. Screenshot on its way.
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Meadow Pepperfly
(@ClairPazzer) reported
from
Winsford, England
@EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Emma De Oliveira
(@emmadeo) reported
@EE hope you can help my query which I sent through DM. Trying to upgrade and being charged an upfront cost but it is advertised as £0 upfront.
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Bob the biostatistician ⚒
(@bosicle17) reported
@EE Hi been a customer of EE for >20 years back to when you were Orange & have always had a competitive deal so quite frustrating today to have to request my PAC code as your retentions team couldn't offer a sim only deal close to what o2 & Vodafone are offering new customers
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Charlie
(@ChazzFunk) reported
@EE hi! I recently bought a mobile plan for my #GalaxyWatch4 LTE. I ran through set up, but then said mobile plan cannot be activated, but I'm being charged for it. What gives? Can I cancel the watch plan if its not going to connect?
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Emma Wood
(@Emmawood3108) reported
@EE I haven't seen a reply to my comment. Today I still have very low signal and my daughters the same.
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J2O
(@ImJoshOoo) reported
@UncoolTimi @ThreeUK @EE EE is just as bad, you’re better off with O2 🤧
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J A Kay
(@ScottishJAKay) reported
@EE I keep seeing your adverts about how good your coverage is but I don't receive any in my home at KA32QB despite being convinced to move to you from O2 by the BT guru. Complaining about your service from me and others in my area has no effect with a standard reply re the mast.
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Seth Pinnock
(@sethanthonyp) reported
Been a week now with no signal from @EE whilst here in the states, I've had to use Skype and my friends phones to call customer service, (4 times now w/ 20 mins waits each time) each with no resolution. I just got told I'll get a tenner of my next bill due to the issue. 😑
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Andy Long
(@boffinthebiker) reported
@highwaylass The @EE advert with Kevin Bacon trapped underground damn near gives me panic attacks - I have to switch off the TV. It has caused me nightmares. WTF do they think it achieves?
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Gaz 🍀 🏴
(@gazsc) reported
@ThreeUK just lost a long term customer after very poor customer service and them taking money they'd already been paid, so phoned, cancelled contract and now moved over to @EE, Excellent first communication and assistance from them.
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terri cotton
(@tezzatez2923) reported
@EE @execution84 Hi can you help me please. I ordered a new device last month and today my plan has gone up £50+ a month and a few text message regarding visual voicemail and spend so. I haven’t had my new device or any notifications when I will get it. Can you help please