EE

EE Outage Report in Crewe, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Crewe, Cheshire East, England 02/02/2026 07:50

February 02: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Crewe, Cheshire East, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Winsford, Nantwich, Northwich, Congleton and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomWinsford Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @x3bwb @EE Yep not working..🤨

  • amy86beeston ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE no service in CW3 area..

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • FowldsSimon Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • Jord_Smithhh Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @EE New customer

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • RyaaaannC Ryan© (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • A_Shankly_Boy Frank S * (@A_Shankly_Boy) reported from Winsford, England

    @EE are crap with zero customer zero customer service

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • Cannon0P Paul Cannon (@Cannon0P) reported from Holmes Chapel, England

    @EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kingstoby1 Toby King (@kingstoby1) reported

    @tone8385 @EE Sign in

  • perjit Perjit Bhogal (@perjit) reported

    @EE - Amy in Technical Support at EE - a clear example at how to give TERRIBLE #CustomerService - put me on hold and yet to return!

  • BluebirdRichie Richie 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@BluebirdRichie) reported

    @EE Hi if I add one to my basket it tells me to log in, and then when I log in it's gone and I can't get back to that section. help!

  • kjaymes8k (@kjaymes8k) reported

    @Lesley_kr @EE Wouldn’t bother! Most expensive network with shite customer service xx

  • MullockLinda Linda Mullock (@MullockLinda) reported

    @EE the mod phone been agreed, I contacted technical team over concerns that I had transferred my info onto this phone,he said he didn’t know what I was talking about,never heard of a mod phone!The 2nd upgraded phone is still stuck in the system somewhere due to a computer glitch!

  • dales_finn Finn Dales (@dales_finn) reported

    @EE Some one tell me if I can play call of duty Warzone on 4mbs if not just say I don’t want to get in contact with your support team I’m already aware my WiFi is shite just tell me can I play in 4mbs or is it just going too make me lag ?

  • kingstoby1 Toby King (@kingstoby1) reported

    @MrGB2909 @EE They never drop before 8

  • meepleadam Adam Collinson (@meepleadam) reported

    @kingstoby1 @EE I've been on since 7am and refreshed every 15 seconds since before 8. Never changed.

  • simplyshoja shoja (@simplyshoja) reported

    @EE @Bbukkx @RocksTheFilm Mobile Data has been down in my area for a couple days now. Some of us rely on the internet for school work

  • journeyingjohn journeyingjohn (@journeyingjohn) reported

    @EE no.1 for rip off pricing? dodgy customer service? inaccurate claims about the speeds a regular user will receive? I've been under contract with ee and without question you use the most misleading marketing and deliver an overpriced yet appalling service