EE

EE Outage Report in Crewe, Cheshire East, England

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The latest reports from users having issues in Crewe come from postal codes CW2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Crewe, Cheshire East, England 12/13/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Crewe, Cheshire East, England

The most recent EE outage reports came from the following cities: Nantwich, Northwich, Congleton, Crewe and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNantwich Phone
United KingdomNorthwich Total Blackout
United KingdomCongleton Internet
United KingdomCrewe Internet
United KingdomStoke-on-Trent Phone
United KingdomNorthwich Internet

Community Discussion

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EE Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE is there a problem with EE fibre last few days ? Very poor service

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE Thanks. App still down I'm afraid. Screenshot on its way.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • A_Shankly_Boy Frank S * (@A_Shankly_Boy) reported from Winsford, England

    @EE are crap with zero customer zero customer service

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • ClairPazzer Meadow Pepperfly (@ClairPazzer) reported from Winsford, England

    @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RB34226474 RB (@RB34226474) reported

    @EE Hi DJ, what is there to sort out? The signal is shocking and unless there's been some masts installed today as I've already said then there's nothing more to do. If it wasn't for the fact I get BT sport as part of my deal, I'd have left ages ago!!

  • Loki__68 Loki (@Loki__68) reported

    Really @O2 all these drop outs are pathetic!! That much I'm considering changing to @EE or someone else who actually provides a service that works!!!

  • ElishaBirkill Elisha Birkill (@ElishaBirkill) reported

    @EE Your Maidstone store, absolutely disgraceful staff members. Think you need to relook at the team. Unhelpful and rude.

  • hayleytompope Hayley Pope (@hayleytompope) reported

    @XanderWright3 @EE Same problem! Did you get a reply?

  • RB34226474 RB (@RB34226474) reported

    @EE Thanks DJ.....I didn't mean to be rude if that's how it came across. The issue just isn't going to sort itself out over night. Enjoy the rest of your day 👍

  • MikkyWisperz Everyones bredriano (@MikkyWisperz) reported

    I pay for 5G and have 3G. @ee better hurry up with their so called “improvements”. Really should do something for their customer when they work on these improvements that dont improve anything if it effects the consumers.

  • nigel_nigbob Nigel 💙 (@nigel_nigbob) reported

    @EE hi team I have a problem with my A22 5G that has stopped fast charging since update to one UI 4.1 Have tried all the usual except a full restore is this a known problem?

  • KevinLanaghan kevin lanaghan (@KevinLanaghan) reported

    @EE Hi , why is it impossible to make an insurance claim when a phone is damaged? Been into branch and they told me to call customer services and it has been the most frustrating call I have ever had in my life. Impossible to claim if your phone won’t charge. 😩

  • disneycrazy87 musiclover (@disneycrazy87) reported

    @EE just rung your customer service about my terrible signal and been told about WiFi calling?!?! I pay you for my phone to work properly, this network is becoming terrible!

  • Blackwolfcraig Black Wolf Survival (@Blackwolfcraig) reported

    @EE And it’s got me absolutely nowhere has it! Terrible service