EE outages and service status in Brown Edge, England

Problems in the last 24 hours in Brown Edge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brown Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brown Edge, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, and Newcastle under Lyme.

City	Problem Type	Report Time
Stoke-on-Trent	Phone	15 days ago
Newcastle under Lyme	Phone	1 month ago
Stoke-on-Trent	Total Blackout	2 months ago

Community Discussion

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EE Issues Reports Near Brown Edge, England

Latest outage, problems and issue reports in Brown Edge and nearby locations:

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 2 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  🧚‍♀️ (@xrachelizabethh) reported 5 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  Dave. (@D_Elliott7) reported 6 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 15 minutes ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

• 
  Mark Johnson (@mark_pbs) reported 16 minutes ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

• 
  Jason (@JasonBFB) reported 25 minutes ago from Madeley, England

  @EE no service in CW3 area..

• 
  Richard Wiseman (@The_RichWiseman) reported 30 minutes ago from Crewe, England

  @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 30 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

• 
  Jason (@JasonBFB) reported 32 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 41 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 42 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  Richie Knight (@richiechuff) reported 42 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  Jason (@JasonBFB) reported 48 minutes ago from Madeley, England

  @x3bwb @EE Yep not working..🤨

• 
  ♡ Amy 🌷 (@amy86beeston) reported 48 minutes ago from Crewe, England

  @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 50 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Craig Green (@BeardedGreen1) reported 50 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Richie Knight (@richiechuff) reported 53 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Sime (@FowldsSimon) reported 54 minutes ago from Crewe, England

  @EE Yes no problem

• 
  Mark Mitchell (@Mark66mitchell) reported 56 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  Ryan© (@RyaaaannC) reported 59 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Stokes (@Stokesy88) reported 5 minutes ago

  @ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!

• 
  David Physick (@Fizzinnf) reported 7 minutes ago

  When is @EE going to sort out its signal in #Woodbridge so it is possible to use the car parking app? Decent signal in #Felixstowe. An annoying first world problem.

• 
  Craig Johnson (@j300hno) reported 7 minutes ago

  Is it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out

• 
  Phil Coyne (@PhilCoyne) reported 9 minutes ago

  @EE Don't worry though, I've already contacted my MP and will send everything over to Watchdog soon. Great way to treat a disabled customer, I'm sure the public will be shocked at the behaviour of a multi million pound company 👍

• 
  Arty Em (@a37yM) reported 10 minutes ago

  @LeilaniDowding @EE I've had this very argument with our providers for the last 2 years. Whenever I renew a contract they read me info about the landline being internet-based, & ask if I have a mobile should I need emergency services if the landline is unavailable. This is NOT progress.

• 
  Phoenix Rahman (@Phoenixrahman) reported 10 minutes ago

  @VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.

• 
  Les Cashmore (@LesCashmore) reported 13 minutes ago

  @EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 16 minutes ago

  @ee why are so utterly terrible. BT want even this bad. You've added a layer of extra awful to what was already a very expensive service.

• 
  Pippa Jones (@pippaliciousj) reported 16 minutes ago

  Turns out my cleaner has the same network that everyone who's had phone issues in my town has had: @EE . At least my network is fine.

• 
  MindTheGap (@mindthegap2018) reported 20 minutes ago

  @EE @mjpeterz22 How can I request some help?