EE outages and service status in Stoke-on-Trent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Stoke-on-Trent come from postal codes ST9 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stoke-on-Trent, England
The most recent EE outage reports came from the following cities: Cheadle, and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle
|
Internet | 14 days ago |
|
Cheadle
|
Phone | 26 days ago |
|
Cheadle
|
Phone | 26 days ago |
|
Stoke-on-Trent
|
Internet | 29 days ago |
Community Discussion
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EE Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Ryanยฉ (@RyaaaannC) reported from Crewe, England@EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, EnglandWas told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England@EE @santanderuk ....poor customer service - buyer beware!
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Damon Chandler (@damonlufc88) reported from Leek, EnglandI'm guessing I'm not the only one having @EE internet issues on my phone?
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But itโs actually really bad. I just wanted any ideas on what to do? Thanks.
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David JJ Crowther โ๏ธ (@DJJC66) reported from Stoke-on-Trent, England@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Pamela โค๏ธ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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Pamela โค๏ธ (@xQueen_Piscesx) reported from Crewe, England@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Mark Mitchell ๐ (@Mark66mitchell) reported from Stoke-on-Trent, England@EE Every so often, my account says I have extra charges - ranging from 50p to ยฃ300. When I log out and back in again, itโs zero and Iโve never been charged the โExtraโ. Why is this happening?
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Jason (@JasonBFB) reported from Madeley, England@EE @LeekyB83 Nonono donโt offer her just any old support be more specific, this one needs help cooking bacon ๐๐คฃ
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Mark Mitchell ๐ (@Mark66mitchell) reported from Cheadle, England@EE Poor show today folks. No customer service?
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๐งโโ๏ธ (@xrachelizabethh) reported from Crewe, England@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone ๐ whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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Jason (@JasonBFB) reported from Madeley, England@EE not able to login to account since yesterday all the same problems as other people have posted
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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Alex Vitsileos ๐ (@spartan888) reported from Weston, England@EE really poor service ordered a new phone 13/2 which was in stock it still hasnโt come no email nothing
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Roberts (@AlanRob68902430) reported@EE Immediate effect , she has now rang a 3rd time saying she cannot escalate it due to the outstanding balance and this should be escalated today there was no outstanding balance ill go via ofcom, I've now had a text saying complaint closed DISGUSTING customer service
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Basic with Life (@Joses_World) reportedIโve been with @EE for over 20 years, I have 4 lines and Iโve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Whereโs the loyalty?
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Andy Furnival (@AndyFurnival2) reported@WoodUksparky137 @EE EE, a premium priced network, for the lowest possible service. The annual price increases are the only consistent aspect of EE
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Sept.VOwn ๐ฐ (@Football4you1) reported@Rodrigo_V707 @England @EE I was at the game, he was definitely not terrible and he was forward pressing with solanke throughout this looked like the instruction from tuchel. Also Spence didn't need any defensive support he's solid 1v1
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Ian Bennett (@bernifresh) reported@ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).
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Ace (@Ace053381840899) reported@EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media
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Jem (@JPMIDB) reported@EE @owlsfan4eva Itโs a problem for a lot of people not just this particular person. The app is down. The website isnโt working either.
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The Umbreon Collector (@UmbreonCollectr) reported@Dog_Toffee @GreenVapinGiant @EE If you want dog **** 4G/5G speeds get the ยฃ10 one. Better off just getting the next tier up
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Sol Cinema-World's smallest mobile picture house (@theSolCinema) reported@EE Service in Swansea is diabolical this year. What is occurring EE?
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Bobby Bucks (@b0bbybux) reported@theartbaglady @EE @kevinbacon If it ainโt broke, donโt fix it?