EE Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4 and ST1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stoke-on-Trent, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Leek, Congleton, Crewe and Sandbach.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Wi-fi | |
| Leek |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Mark Mitchell
(@Mark66mitchell) reported
from
Cheadle, England
First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE no service in CW3 area..
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Lloyd Cooke
(@lloyd_cooke) reported
from
Stoke-on-Trent, England
@EE @santanderuk ....poor customer service - buyer beware!
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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I_Am_Me
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE
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Sime
(@FowldsSimon) reported
from
Crewe, England
@EE Yes no problem
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Ryan©
(@RyaaaannC) reported
from
Crewe, England
@EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Jordan Smith
(@Jord_Smithhh) reported
from
Crewe, England
@EE New customer
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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Jason
(@JasonBFB) reported
from
Madeley, England
@x3bwb @EE Yep not working..🤨
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lewy
(@lewylooster) reported
@EE Not one response. You'd expect @EE to provide an update on the issue
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ronaldbunce
(@ronaldbunce1) reported
@EE How come you planks haven’t got an email address on your mobile help page? How come it tells me I’ll get a message box in a moment and ten minutes and many tries later there’s no box?
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Manics1
(@Manics1itsme) reported
Anyone else having a problem with the @EE App?
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linda dobson
(@farmhouse88) reported
@EE Need Help ...After hours on the phone to you and keeping a log of speed test as asked am still waiting for the call back from 9 days ago ..Waste of bloody time ..And still no better
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Shaun Nally
(@Porksword73) reported
@EE Sort the my ee app out please, apparently your having 'problems' ......aren't we all.....🤔
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Abbie
(@abbiedimmock) reported
@EE I’ve been trying all week to unlock my device and now I’m unable to log in on the app or the website. Can you help??
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James Hackett
(@hackettj68) reported
@EE App has been down since yesterday!!!!! Obviously not spending as much money on the technical side of things as you are Kevin Bacon!!!
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Lucie B
(@goodbooksLB) reported
@EE How about coming up with a company policy that treats your customers affected by domestic abuse in a professional and supportive matter rather than the current policy of shrugging shoulders and blaming them for any issues?
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𝘈𝘮𝘪𝘵 K
(@Amit_Mayfair) reported
from
Stratford, England
@xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.
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Wale Gates🇳🇬🇬🇧
(@walegates) reported
@btsport and @EE Couldn't watch #UFCVegas43 thanks to you, Especially @EE. 45 minutes to customer service tech guy and still no solution. Error code not solved. 😡