EE outages and service status in Stoke-on-Trent, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received Jul 16, 9:47 AM GMT+1.
- Phone (67%)
- Internet (33%)
The latest reports from users having issues in Stoke-on-Trent come from postal codes ST9 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stoke-on-Trent, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Internet | 5 days ago |
|
Sandbach
|
Phone | 21 days ago |
|
Crewe
|
Phone | 24 days ago |
Community Discussion
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EE Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Jason (@JasonBFB) reported from Madeley, England@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices ๐
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Richard Wiseman (@The_RichWiseman) reported from Crewe, EnglandIn 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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Damon Chandler (@damonlufc88) reported from Leek, EnglandI'm guessing I'm not the only one having @EE internet issues on my phone?
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UK Adventure Cycling (@philjame5) reported from Brown Edge, England@EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?
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Jason (@JasonBFB) reported from Madeley, England@EE @LeekyB83 Nonono donโt offer her just any old support be more specific, this one needs help cooking bacon ๐๐คฃ
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Pamela โค๏ธ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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Pamela โค๏ธ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England@EE @santanderuk ....poor customer service - buyer beware!
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I_Am_Me (@Mr_Owen77) reported from Stoke-on-Trent, EnglandJust updated the MyEE app & still doesn't work. 3 moths this has been going on @EE
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David JJ Crowther โ๏ธ (@DJJC66) reported from Stoke-on-Trent, England@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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โก Amy ๐ท (@amy86beeston) reported from Crewe, England@EE please help. Iโm a new customer and have been given a PAC code by Vodafone to transfer my number but itโs not working on your website, says itโs incorrect. I canโt get through on the phone to you or online chat
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Ben (@pashasolecci) reported from Stoke-on-Trent, EnglandAll day no signal lads whatโs occurring @EE
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Jake (@JakeLCartwright) reported from Shavington cum Gresty, England@EE โWeโre experiencing issues with calling and texting services. Due to high call volume, weโre unable to connect you to an advisorโ This is unacceptable @EE, I have COVID and Iโm trying to work from home & keep in contact with loved ones. Itโs been 24+ hours ongoing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Xankoshu (@Xankoshu) reported@EE @EE How am I meant to check local service issues if ya own website tells me it can't even get information from its own service? Kinda need the data i've paid for or should I just request a chargeback and swap providers?
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Gaz (@TisSaff) reported@ee Wow, due an upgrade (customer for 25+ years). Samsung S26, same plan, same duration. With @iD_Mobile_UK it's ยฃ19 upfront and ยฃ29.99 a month. With yourselves its ยฃ20 up front ยฃ72.81 a month (first month is ยฃ92.81).... What the actual hell ?! Think you lost a loyal customer!
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Sajjad El Patron (@SajjadElPatron) reported@EE We order a TV and itโs damaged. I spoke to the customer service more than 1 hour and 1 person ask all the details and waste 20,25 minutes and pass the phone to another and she asked me the same questions and pass to the other. EE supply chain giving a time slot 9am to 5pm 1/1
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judewri ( Jude) ๐น๐ (@judewri) reported@EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. ๐ ๐๐๐๐
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โฆ (@NLDN_) reported@EE is the worst network on this earth and when my contract is up in September Iโm leaving! ยฃ80 a month for a iPhone 15 pro max & the network IS ****!!!!
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Bryan Steers (@steersb) reportedDo you have network wide issues following your latest iPhone update? Helpline also unavailable @EE
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Mugiwara Arthur ๐ (@KingArthur22038) reported@Gazmeister01 @England @EE Yh ofc but no problem with them representing the country they were born and love
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Emily gregory (@emilygreg22) reported@KimElizabethF @EE They are telling you what to do to get it sorted so why are you not listening? Make a complaint if you want but you still need to ring
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Birduder344 (@Birduder344) reportedSpent c1 hour on different calls with @EE who are reducing my broadband speed by 50% but "don't worry your bill will remain the same". No chance of new deal as I am an existing customer (28 years) Very big WON'T rather than CAN'T. Any broadband recommendations please?
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Mugiwara Arthur ๐ (@KingArthur22038) reported@Gazmeister01 @England @EE Never said I was English did I?