EE Outage Report in Stoke-on-Trent, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Stoke-on-Trent come from postal codes ST9, ST3, ST4 and ST6.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (28%)
-
Total Blackout (12%)
-
Wi-fi (12%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Stoke-on-Trent, England
The most recent EE outage reports came from the following cities: Cheadle, Stoke-on-Trent, Congleton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle |
Phone | |
| Cheadle |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
-
Mark Owen (not that one) 💙
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
-
Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
-
Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
-
Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
-
Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
-
Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
-
David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
-
Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
-
Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
-
🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
-
Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
-
Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
-
Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
-
David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
-
Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
-
Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
-
Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
-
Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
-
Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
-
Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
KING JAMES RAPUNXEL
(@JamesRapunxel) reported
Hi @EE a friend on Vodafone network suddenly cant sms me since friday! He can text others on EE but his texts arent being sent to me! Why is this happening?
-
Keith Pates
(@KeithCP2) reported
@EE I am now being told to go to a link WHERE IS YOUR CUSTOMER SERVICE TODAY THE IDCIOTS HAVE WASTED MY TIME I CAN@T DO IT MYSAELF THE PHONE KEYBOARD DOES NOT WORK LOOKS LIKE AN EMAIL TO CUSTOMER SERVICE ABOUT ATTROCIOLUS CUSTOMER SERVICE TODAY FROM SOME IDIOTS KEITH
-
Stephen Murphy
(@KiMcLikem) reported
@EE so I’ve been getting texts since the 15th of June all up to/including today saying there’s an issue in my area that you’re working on, so my service has been poor/shocking since then, yet my bill is still full price. Why is this?! I shouldn’t have to call to sort this. Awful
-
Kayleigh Johnson♡✨
(@kayleighj_11) reported
Anyone know if @EE is down. Can’t ring out on my mobile!! 😳😩
-
Penelope
(@Penelop04678400) reported
@EE If you are considering switching to @EE just don’t! Such bad signal yet they say your not! Phones restricted but they say it’s not!!! So essentially calling customers liars despite sending evidence by email! Just avoid
-
Michael Adkins
(@Michael87802510) reported
@MisandryE @EE Agree. On another subject, with number of birth control options created by the globalists a woman would have to be an idiot to get pregnant. Also, if she would keep the baby it's 18 years servitude for the male. The Dems need to know - that's not going to work.
-
Carrie Chan
(@carrie_x_chan) reported
@EE I am not getting any calls through to my mobile. Is there an issue with the EE network?
-
Retro
(@Retro03) reported
@EE No. My phone service seems ok but the iPhone 5s is showing no signal quite often.
-
Linda Woodcock
(@LindaWoodcock2) reported
@EE can you help please? Got an upgrade and put in new sim card but the illustration looks like there should be 2 sims. I only have one and can’t connect to internet
-
Keith Pates
(@KeithCP2) reported
@EE I WAS TOLD THERE WOULD BE NO PROBLEM SORTING THIS TOP UP, WHAT A JOKE JUST TOLD NOW IN A DM GOT TO BE DONE ON PHONE GOT TO WAIT ANOTHER 24 HOURS IT GETS DONE ASAP OR I REPORT THIS ATTROCIOUS CUSTOMER SERVICE I HAVE RECEIVED TODAY TO CUSTOMER SERVICES BY EMAIL YOU HAVE 1 HOUR