EE Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (35%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Crewe and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Crewe |
Phone | |
| Crewe |
Phone | |
| Crewe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Stark
(@starkeyboyo) reported
@EE I had no mobile data or signal all day whats going on
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Martin Stark
(@starkeyboyo) reported
@EE what is going on with your next work today this is now day 3 with no signal what so ever and no mobile Internet #joke
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Dan Clark
(@DanClar38375099) reported
@VodafoneUKBiz absolutely abysmal customer service this morning by your call centre & online teams, you can’t send emails apparently @o2businessuk @EE would you like to quote for business contracts?!
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CAPTAIN COURAGEOUS CUDDLEPUSS
(@cuddlepuss) reported
@EE you are a bad company, as I have experienced. Your use of a bad "actor" on tv adverts, smothered in his wife's riches, says everything about a bad brit company like EE. All brit companies are bad - talktalk; nationwide et al.
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Michael
(@Michael_james86) reported
@EE you got any good iPhone deals? Give up with @O2 signal is bad everywhere!
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Jason Hargreaves 🏴☠️
(@JaseHargreaves) reported
@EE internet down, can’t report it until 8am, what a joke
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mark flynn
(@B19fella) reported
from
Manchester, England
@EE The numbers for this weeks lotto would be a good help?
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Craig Chew-Moulding
(@CraigMoulding) reported
@EE Two chats and I can go to a different site and get cheaper off the shelf. In fact my current deal is more expensive than new deals with 5G and more data. I’m already on a bad deal. My 24 months are up so standard upgrade.
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Hannah chapman
(@_h_chapman) reported
@EE I’m having problems with your website, could you tell me if Turks and Caicos is included in the travel data pass please?
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Trevor Philips
(@TrevorPhilipinc) reported
@KieferNealy @EE It’s a pisstake because it’s a recurring problem that happens every time I try to access the app