EE outages and service status in Stoke-on-Trent, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jun 7, 9:27 PM GMT+1.
- Internet (100%)
The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stoke-on-Trent, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Audley, and Kidsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Internet | 4 days ago |
|
Audley
|
Phone | 1 month ago |
|
Stoke-on-Trent
|
Total Blackout | 1 month ago |
|
Kidsgrove
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
-
Dave. (@D_Elliott7) reported from Standon, England@EE is there any chance I could get some help please
-
Jason (@JasonBFB) reported from Madeley, England@EE not able to login to account since yesterday all the same problems as other people have posted
-
Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
-
Ryan© (@RyaaaannC) reported from Crewe, England@EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue
-
-
Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England@EE @santanderuk ....poor customer service - buyer beware!
-
♡ Amy 🌷 (@amy86beeston) reported from Crewe, England@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
-
Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
-
I_Am_Me (@Mr_Owen77) reported from Stoke-on-Trent, EnglandJust updated the MyEE app & still doesn't work. 3 moths this has been going on @EE
-
Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
-
Jason (@JasonBFB) reported from Madeley, England@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
-
Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
-
Alex Vitsileos 💙 (@spartan888) reported from Weston, England@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
-
𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, England@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
-
Ben (@pashasolecci) reported from Stoke-on-Trent, EnglandAll day no signal lads what’s occurring @EE
-
Damon Chandler (@damonlufc88) reported from Leek, EnglandI'm guessing I'm not the only one having @EE internet issues on my phone?
-
-
Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
-
Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
-
Richard Wiseman (@The_RichWiseman) reported from Crewe, EnglandIn 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Letitia Samuels (@LetitiaSamuels) reported@EE Ok, but I have no signal I did order a replacement sim could that be the reason?
-
Gav (@aftertheflood_) reported@_NFFCJosh @EE frustrating. downdetector is reporting it. my issue my downstream fibre (installed 6months ago) has gone from 900Mb to 60Mb. whilst my upstream is still 70Mb and i dont know if its to do with their "app" issues and knock on effect or my end. i've rebooted all and its the same
-
WorldCupOracle2026 (@OracleWC2026) reported@England @EE Not the performance we wanted. But, maybe it’s not sooo bad. Warm up game. Difficult conditions. Everyone through injury free. That’s the key part Tuchel will have learned more from that 90 minutes than any training session. Croatia in 10 days. That’s when it actually matters 🏴🔮 #ENGvNZL #WC2026 #ThreeLions
-
Nasrul (@nasrulg7) reported@England @EE What was the first thing you noticed at senior level that youth football never prepared you for? #LionsDen
-
Iain (@iainfrichardson) reported@EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!
-
Abodunrin Abayomi (Ph.D) (@fabulousyom) reported@England @EE The worst English team in living memory. @GhanaBlackstars have nothing to fear!!!
-
Billy (@Tomcat1006) reported@EE They haven't; were on the phone for over an hour! So now I have to call tomorrow to cancel my contract because I have today left on it!
-
chrisg (@chrisg742054) reported@EE Where I live near Louth in Lincolnshire its always a crap signal
-
Yvonne Gordon (@yonvon) reported@EsharDhill20660 @EE Been with them 25 years and never had an issue
-
Rootezroo (@Root_Ezroo1) reportedAny one else’s phone signal absolute shite?! Can barely send a txt. Pathetic @EE