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EE Outage Report in Sandbach, Cheshire East, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandbach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Sandbach, England

The most recent EE outage reports came from the following cities: Northwich, Winsford, and Stoke-on-Trent.

CityProblem TypeReport Time
Northwich Internet 19 days ago
Winsford Phone 22 days ago
Winsford Phone 23 days ago
Stoke-on-Trent Internet 24 days ago
Stoke-on-Trent Wi-fi 1 month ago
Northwich Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

  • The_RichWiseman
    Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • xrachelizabethh
    🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • The_RichWiseman
    Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • evanson316
    Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • lewylooster
    Lewy (@lewylooster) reported from Northwich, England

    @EE That most folks on here are referring too....the App doesn't work

  • GreenBowlerHat
    Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • seffy11
    Tom Sefton (@seffy11) reported from Macclesfield, England

    @EE the signal where I live is ****

  • pashasolecci
    Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • evanson316
    Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • DJJC66
    David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • evanson316
    Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • JakeLCartwright
    Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • DJJC66
    David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • ClairPazzer
    Meadow Pepperfly (@ClairPazzer) reported from Winsford, England

    @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • m1665t3r
    Adam Middleton (@m1665t3r) reported from Macclesfield, England

    @ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?

  • Mark66mitchell
    Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • lewylooster
    Lewy (@lewylooster) reported from Northwich, England

    @EE Thanks. App still down I'm afraid. Screenshot on its way.

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rupertclash
    C L Λ S H (@rupertclash) reported

    @whydidfIy @EE Until a month ago EE was by far the best down here. Not sure what’s happened to cause it to be so awful. Have been with them (Orange previously) since 2003 without a problem but if this continues much longer, I’m out of contract and sorely tempted.

  • SigniusNetworks
    Signius (@SigniusNetworks) reported

    @PaulbernalUK @EE It used to be the same with O2 (not sure if it still is) when you went into the shop with an issue, is all they could do was call the very same Customer Service number as Joe Bloggs.

  • noel_walch
    Noel Walch (@noel_walch) reported

    @EE Still the same issue. Everytime I go to the EE store, online, I try look at any tablet and it directs me to a login screen. If I do login(my only option) , I'm stuck at the add your device screen.

  • akohli
    Imagine the furore 🇺🇦 (@akohli) reported

    @nigelwalsh @pdeepa @EE But at least they value you as a customer.

  • valjean24601
    Jack (@valjean24601) reported

    @EE Yup. My phone was iffy from the start, and despite contacting @EE straight away I got nowhere with customer service. Been with @EE for years and never had any problem. My new provider is half the price with a phone that works. More data and same calls and texts. No choice.

  • Paddymagic96
    Patrick Morrison (@Paddymagic96) reported

    @execution84 @EE I bet it is god how terrible

  • emmajjohnson75
    Emma Johnson (@emmajjohnson75) reported

    @EE shocking that my father in law who is in his 70’s has been missold a broadband service that is reaching only 4Mb download speed. They say as this is reaching minimum acceptable speed of 2mb nothing they can do!! £20 a month and can’t even use his smart TV. Disgusting.

  • jamesdw25
    James Wordsworth (@jamesdw25) reported

    Trying to buy at PS5 Through @EE is a laughing stock, says £10 upfront cost but then get to checkout and they want £210 upfront they when you fill in all your Info it crashes and does nothing. Great way to treat long standing customers

  • LozzaPen
    Lauren 💫 (@LozzaPen) reported

    @EE Hi, the last couple of days the signal hasn’t been been great in EX11 1LZ and your status page has been saying there is an issue that will take around 16 hours to be fixed. We’re at least 48 hour in now and I wondered if you guys knew what the issue was?

  • Lou06405925
    Lou (@Lou06405925) reported

    @EE can you help. My monthly phone bill is meant to be £55 but nearly always is higher and my bills don’t really detail why. My last one was £63.03, (&2.92 was picture messaging) but where did £60.11 for the actual phone bill come from, month before was £62.97, can you help why?