EE

EE Outage Report in Sandbach, Cheshire East, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Sandbach come from postal codes CW11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sandbach, Cheshire East, England 08/17/2025 14:05

August 17: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sandbach, Cheshire East, England

The most recent EE outage reports came from the following cities: Crewe, Stoke-on-Trent, Newcastle under Lyme, Alderley Edge, Congleton, Macclesfield, Winsford, Sandbach, Brown Edge and Northwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Phone
United KingdomStoke-on-Trent Internet
United KingdomNewcastle under Lyme Phone
United KingdomAlderley Edge Phone
United KingdomStoke-on-Trent Phone
United KingdomCongleton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE Thanks. App still down I'm afraid. Screenshot on its way.

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE is there a problem with EE fibre last few days ? Very poor service

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • seffy11 Tom Sefton (@seffy11) reported from Macclesfield, England

    @EE the signal where I live is ****

  • A_Shankly_Boy Frank S * (@A_Shankly_Boy) reported from Winsford, England

    @EE are crap with zero customer zero customer service

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • ClairPazzer Meadow Pepperfly (@ClairPazzer) reported from Winsford, England

    @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • m1665t3r Adam Middleton (@m1665t3r) reported from Macclesfield, England

    @ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • YesClarky Clarky #afc 🎗 (@YesClarky) reported

    @EE my phone signal Is completely gone. WiFi works no problem so not not phone. Can you advise?

  • lrnn Lauren McCourt (@lrnn) reported

    @EE Hello! Are there any known broadband issues in NE12? Our connection has been dropping intermittently for the last 5 days, when we've previously had zero issues.

  • CPFCknighty Joe (@CPFCknighty) reported

    @EE your broadband is **** goes down more than grealish

  • EZHaywood Elizabeth Haywood (@EZHaywood) reported

    @EE We did sort out add-ons - eventually. But we were trying to sort this Friday, travelling yesterday. And you only get back to me today, Sunday?!!! Not good customer service! @PeterHain @MartinSLewis

  • Kareneve66 Karen Young (@Kareneve66) reported

    @EE after 20 years of being a loyal customer (previously T-Mobile) your customer service advisor is rude, patronising and I will be changing service providers ASAP.

  • Ally1889 Ally 🇦🇺🇮🇹 (@Ally1889) reported

    @EE Problem not fixed yet - hoping BT will do this tomoz or Tuesday at latest

  • jordpa3 . (@jordpa3) reported

    @EE hi out of interest, would you lower an upgrade fee or termination fee to a loyal customer?

  • scottmichaell_ scott 🌟 (@scottmichaell_) reported

    5G on #ee is crap, full service and the speeds are horrendously slow. @EE

  • weenbett marina betteridge (@weenbett) reported

    @EE hi. I have a new handset with a new SIM card. The SIM card was activated over 24 hours ago but I still have no service and cannot use my phone

  • SardonicScot TheSardonicScot #wetheplayers (@SardonicScot) reported

    @EE @YorkshireBizMkt Having the same issue - uninstalled the app and reinstalled it and it's still broke