EE Outage Report in Sandbach, Cheshire East, England

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandbach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Sandbach, England

The most recent EE outage reports came from the following cities: Northwich, Winsford, Stoke-on-Trent, Congleton, and Crewe.

City	Problem Type	Report Time
Northwich	Internet	13 days ago
Winsford	Phone	15 days ago
Winsford	Phone	16 days ago
Stoke-on-Trent	Internet	17 days ago
Stoke-on-Trent	Wi-fi	25 days ago
Northwich	Internet	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

• 
  🧚‍♀️ (@xrachelizabethh) reported 29 seconds ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 6 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Richie Knight (@richiechuff) reported 11 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Meadow Pepperfly (@ClairPazzer) reported 13 minutes ago from Winsford, England

  @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 14 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 22 minutes ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 30 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

• 
  Lewy (@lewylooster) reported 31 minutes ago from Northwich, England

  @EE That most folks on here are referring too....the App doesn't work

• 
  Jake (@JakeLCartwright) reported 31 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Ben (@pashasolecci) reported 33 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Adam Middleton (@m1665t3r) reported 33 minutes ago from Macclesfield, England

  @ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?

• 
  Craig Green (@BeardedGreen1) reported 36 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 38 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 39 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 44 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 46 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

• 
  Richard Wiseman (@The_RichWiseman) reported 48 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Craig Green (@BeardedGreen1) reported 51 minutes ago from Stoke-on-Trent, England

  @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

• 
  Richard Wiseman (@The_RichWiseman) reported 55 minutes ago from Crewe, England

  @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

• 
  Lewy (@lewylooster) reported 60 minutes ago from Northwich, England

  @EE Thanks. App still down I'm afraid. Screenshot on its way.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark_TheRed (@Mark_TheRed) reported 7 minutes ago

  @Jackson_dixon_d @EE Zeroes to do with you big nose , stick to **** you know the facts about as opposed to my ramblings ya pest

• 
  The Consumer Council (Northern Ireland) (@ConsumerCouncil) reported 8 minutes ago

  @HendyC163 @EE @dpdireland Hi Hendy. Your contract is with EE therefore it is their responsibility to ensure your parcel arrives. If your parcel does not arrive on time, EE is liable to send you a replacement or refund. It is EE's responsibility to deal with DPD as EE has sub-contracted their service.

• 
  Naomi (@nabuchanan_) reported 9 minutes ago

  @EE I have had appalling phone signal in glasgow this week which has impacted my work. has anyone else noticed this? #ee #phonesignal

• 
  YellowCloud (@YellowCloud14) reported 13 minutes ago

  @EE is there an issue with service in my area? Yesterday & today my calls are intermittent quality both ways so trying to have a conversation is impossible. I need my phone all day as I wfh so it’s a bit of a nightmare. My postcode is CF37 if you need to run any checks?

• 
  Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported 17 minutes ago

  @EE I wish 150 and the stores would speak to each other. I'm very disappointed in your customer service.

• 
  Hoho Cheng (@hochengah) reported 17 minutes ago

  @EE Hello! BB service in SK1 3TZ down, is it a local problem? The connection downs suddenly. :)

• 
  Joanna Parker (@Josacco25) reported 19 minutes ago

  @EE you're customer service this week has been shocking. I was promised a call back today at 445pm and of course nothing! I have a technical issue and I was on the phone this morning for over an 1hr and was promised a call back. Not impressed and problem still not solved.

• 
  Owen Vincent (@Yorkshireguy23) reported 22 minutes ago

  Always getting texts, work being done in the area but still awful no signal @EE !!

• 
  lyds (@lydiaprice) reported 24 minutes ago

  @EE can I ask why you have the audacity to put my phone bill up and yet for the past month I constantly get texts from you guys saying you’re doing work in my area meaning I won’t have signal for days on end???

• 
  Kane Fulton (@KaneFulton) reported 24 minutes ago

  @EE Realise this is now a dated ad, but for anybody who reads it: EE is now *awful* in central Leeds. It degraded severely since pre-Covid down from avg of 30-40Mbps to less than 10Mbps on 5G. You tell EE and they just ask you to report speed stats. Never seen any evidence of action.