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EE Outage Report in Sandbach, Cheshire East, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sandbach, Cheshire East, England 12/12/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sandbach, Cheshire East, England

The most recent EE outage reports came from the following cities: Nantwich, Northwich, Congleton, Crewe and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNantwich Phone
United KingdomNorthwich Total Blackout
United KingdomCongleton Internet
United KingdomCrewe Internet
United KingdomStoke-on-Trent Phone
United KingdomNorthwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

  • seffy11 Tom Sefton (@seffy11) reported from Macclesfield, England

    @EE the signal where I live is ****

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE Thanks. App still down I'm afraid. Screenshot on its way.

  • A_Shankly_Boy Frank S * (@A_Shankly_Boy) reported from Winsford, England

    @EE are crap with zero customer zero customer service

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • m1665t3r Adam Middleton (@m1665t3r) reported from Macclesfield, England

    @ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE is there a problem with EE fibre last few days ? Very poor service

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • ClairPazzer Meadow Pepperfly (@ClairPazzer) reported from Winsford, England

    @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DJRENZI DJ RENZI (@DJRENZI) reported

    @EE I have already spoke to somebody on the phone and nothing was done to help. I am done, I’m going to change my provider and take my loyalties elsewhere

  • diveron50 Ron Powell #joinaunion @GMB_Union (@diveron50) reported

    @EE Hi WE I'm a virgin mobile customer but not able to get any mobile phone coverage is there an issue with this Thanks

  • iammoonzor Mooney (@iammoonzor) reported

    @EE Problems with broadband in NG12 area?

  • lsycwu lsycwu (@lsycwu) reported

    @CWU_AndyKerr @BTGroup @EE Those who failed to act and continue to fail to act should resign. By not doing anything they are just as bad!

  • SaraCalamityJ1 saraj (@SaraCalamityJ1) reported

    @EE @MarcAllera @rootmetrics BT upgraded my new iPhone11 mobile to EE. BT stated better deals apparently🤔 Signal is appalling. Still having to use my old BT iPhone7. Fabulous signal. Had new EE iPhone11 a week. Old phone number has still not moved over. NOT happy. I now have a contract and unable to leave

  • AkhtarMadia madia_akhtar (@AkhtarMadia) reported

    @EE want EE to recognise what a brill advisor Erica Keating (ireland) is. I rang up as frustrated with the blatant contradiction from previous advisors today. She is a credit to EE. Was a bad day cos of EE but Erica made me smile. Thank you Erica

  • IamRobKemp Rob (@IamRobKemp) reported

    @EE @rootmetrics So why are Sky Mobile saying in their adverts they are number 1 5G Network?

  • FrankieBoonxx Frankie Boon (@FrankieBoonxx) reported

    @EE I’m struggling to top up my dongle. It says it’s taking me to further authentication and then doesn’t do anything. Please can you help?

  • albtelebomb 🇦🇱albanianx🇦🇱 (@albtelebomb) reported

    @reizzla @EE more than happy to share some details via dm but I do believe considering this was something I attempted to deal with via the company’s formal grievance procedure, having gone as far as to solicit the help of the retail director, this is something I’d rather address publicly.

  • Fuckadoodledont Pfft (@Fuckadoodledont) reported

    Another day on the UK’s No. 1 network. (That’s @EE #EE btw)