EE Outage Report in Sandbach, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandbach, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sandbach, Cheshire East, England
The most recent EE outage reports came from the following cities: Winsford, Congleton, Crewe, Stoke-on-Trent, Nantwich and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Winsford |
Phone | |
| Congleton |
Phone | |
| Crewe |
Phone | |
| Crewe |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sandbach, England
Latest outage, problems and issue reports in Sandbach and nearby locations:
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Tom Sefton
(@seffy11) reported
from
Macclesfield, England
@EE the signal where I live is ****
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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ian
(@iandkroberts) reported
from
Winsford, England
@EE is there a problem with EE fibre last few days ? Very poor service
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE That most folks on here are referring too....the App doesn't work
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE Thanks. App still down I'm afraid. Screenshot on its way.
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Meadow Pepperfly
(@ClairPazzer) reported
from
Winsford, England
@EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Adam Middleton
(@m1665t3r) reported
from
Macclesfield, England
@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cooper
(@the_bluegate) reported
@EE shocking service why can’t I speak to a human Online service not working either
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Nadia Jouni
(@wee_corlett) reported
@EE How about you sincerely apologise for the shocking service and ongoing issues you’ve still to resolve. Promised a call back within 24 hours yesterday and nothing still! #badcustomerservice
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baz
(@finbar78) reported
@mattfrost84 @EE @iD_Mobile_UK Id mobile are part of the three network! DONT DO IT!!! there is a reason they are selling so cheap
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dARREN
(@lywyn) reported
@EE I got a new phone in Feb from you and was wondering if it came network locked or not? I know some companies have stopped locking in advance of the rule change in December.
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Qr Cor.
(@LifeatSkye) reported
@EE what's going on with your network in IV51? It's the second week i got no signal at all in the Portree area.
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Daniel Stock
(@Daniel_Stock) reported
@EE my signal has been terrible the last few months. I used to have great 4G signal and low 5G signal outside. No I get low 4G signal and have forgotten what a 5G signal looks like. What's going on EE?
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Simon Quill
(@ShinyQball) reported
@EE Wow. Still arguing ur point. Great customer service. U carry on with ur semantics. The rest of us will carry on calling it what it was. An outage. Usually consisting of a network unable to provide the signal needed to operate. Which is what happened to most of ur customers. Fact.
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Monk
(@i_Charizard) reported
@EE customer support ‘Can you give me permission to what you’ve used your data on? ‘No’ ‘Okay, well I can see you’ve been using it on.....’ Absolute joke.
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Brandan
(@BrandanHopper1) reported
@EE is your webchat down? Just keep getting the refresh icon when trying to enter my mobile number…
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dARREN
(@lywyn) reported
@EE I was hoping to put a second SIM in (dual SIM phone) from another provider so I could get mobile data finally. There is no point in me raising my problem again since EE have already said they cannot do anything to improve it. 2.4Mbps is just not good enough.