EE Outage Report in Sandbach, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandbach, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Sandbach, Cheshire East, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Northwich, Winsford, Congleton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Northwich |
Internet | |
| Northwich |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sandbach, England
Latest outage, problems and issue reports in Sandbach and nearby locations:
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE That most folks on here are referring too....the App doesn't work
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Mark Owen (not that one) 💙
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Adam Middleton
(@m1665t3r) reported
from
Macclesfield, England
@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE Thanks. App still down I'm afraid. Screenshot on its way.
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Meadow Pepperfly
(@ClairPazzer) reported
from
Winsford, England
@EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Muflahi
(@BlackcountryAM) reported
@EE why is when there has been a litany of issues with a new phone order when you ask to speak to a manager. None of your managers are willing to talk? Britain’s best network is either a complete lie. People please avoid EE their structure is built not to care.
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Ian Bell
(@iangb) reported
@EE atrocious service EE. My fault I I lost phone. Reported it lost. Told new sim in 1-2 days. 2 days later told 5 more days. Advised to get SIM from shop. This one was deactivated after 1 day. Because it wasn’t the one posted. Now told to wait. But I have to leave on trip. Angry
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Chris Webb
(@dairychris) reported
@EE You'll need to feed this to the developers responsible for the captive portal I'm afraid. Probably just point them at this thread. I'm happy to answer questions if the problem isn't obvious to them — but it should be! [4/n]
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stargrain
(@_stargrain) reported
@EE Yup I have Jo. Bit of a **** show to be honest. I feel if I don't phone and chase up it won't progress or I won't get any updates. Almost a write off this afternoon work wise. Maybe I need to go to a coffee shop on Monday?
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Nick Marks
(@Nick_Marks) reported
@EE Yes, I think so, thank you. I appreciate you reaching out. I got a text message to say the network issue had finally been sorted out thankfully. Although it had taken @ee over 5 days to sort it. It was highly inconvenient though, would EE refund my account for non service?
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Soph. صوفي
(@__sxphi) reported
@EE your deals for existing customers upgrades just ain’t dealing anymore! usually get the best deals when being a loyal customer now it costs an arm and a leg. 🤯
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Gavin Sunley 🇬🇧
(@GavinSunley) reported
@EE is the EE online / automated payment having issues ?
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Steven Palmer
(@StevenP96915743) reported
@EE 4g down yet again at BA120QL, This is getting ridiculous, we switched to unlimited mobile data because the fibre has been getting worse lately and now the 4g is down as well. Service has been shockingly poor since we returned to ee!¡!!!!!
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Paschal
(@pashsKALL) reported
@EE want to know if you support international roaming on iWatch ultra? Planing to get one my Apple Watch 3 seem a little bit retired
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stargrain
(@_stargrain) reported
@EE I did DM earlier. Been on the phone to support 3 times. Finally got 5g back on my mobile. Land line broadband still out. This is bad...