EE

EE Outage Report in Winsford, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Winsford come from postal codes CW7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Winsford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Winsford, Cheshire West and Chester, England 01/13/2026 09:15

January 13: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Winsford, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Runcorn, Winsford, Nantwich, Northwich and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuncorn Phone
United KingdomWinsford Phone
United KingdomNantwich Phone
United KingdomNorthwich Total Blackout
United KingdomCrewe Internet
United KingdomNorthwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this

  • A_Shankly_Boy Frank S * (@A_Shankly_Boy) reported from Winsford, England

    @EE are crap with zero customer zero customer service

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • KerryPearse Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

  • amy86beeston ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

  • m7leicauser Andy Barton (@m7leicauser) reported from Comberbach, England

    @elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • Cannon0P Paul Cannon (@Cannon0P) reported from Holmes Chapel, England

    @EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS

  • ClairPazzer Meadow Pepperfly (@ClairPazzer) reported from Winsford, England

    @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE is there a problem with EE fibre last few days ? Very poor service

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • FowldsSimon Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • RyaaaannC Ryan© (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • Jord_Smithhh Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @EE New customer

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE im on a iphone xs max but i dont think its the phone as ive not had this problem before

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Muckeeeee Muckee (@Muckeeeee) reported

    @EE The only time you ever see any grace or courtesy from companies like this one is when you contact their twitter and shame them publicly. You are employed by dregs as a punchbag. Shame that the few staff who can actually communicate never work on the phones.

  • AlexGorham96 Alex Gorham (@AlexGorham96) reported from Oxfordshire, England

    @EE been trying to pay my phone bill this morning, both online and on the phone via your auto system, says theirs a payment issue and its unable to take my payment? Any idea as to what's going on or how I can pay my bill (account was suspended if thst helps)

  • MiddleMan_ Jay (@MiddleMan_) reported

    @W1986Andy @EE A late payment is marked on your credit file regardless of the reason. The onus is then put on us to add notes explainin why. You have to write a formal request to EE; gather evidence & submit with a request/complaint. At best they may put a note on your credit file as the lender

  • chriswarchal Chris (@chriswarchal) reported

    @EE I’ve tried to call 360 twice to pay my bill and “there’s a problem with the payment service”

  • kaylou92x KLW (@kaylou92x) reported

    @EE unable to make payment and you haven’t taken my arranged direct debit - absolutely terrible service.

  • quickhakker Iain Lewis (@quickhakker) reported

    so @bt_uk is down for me for some reason (even though all sources point to them being up, they might be pissy that i tried to mine, anyway, cause im on @EE i got 100gb data on my phone, lets see how quickly i can drain that

  • georgehxlden george (@georgehxlden) reported

    @EE I can’t pay my bill pls help xx

  • MrsWink13 LD (@MrsWink13) reported

    @ViolaLevy @EE Yeah. I had the same issues when I left. They give you a massive spiel about being the best. I left 5 years ago and I've not noticed the difference with O2 or Vodafone and they were both a load cheaper.

  • tomhillsafc Tom (@tomhillsafc) reported

    @EE I’m using your card payment system on your website, and via automated phone line. Don’t worry I rang customer services apparently it’s a known issue.

  • KeiranJWilliams Keiran Williams (@KeiranJWilliams) reported

    @bt_uk @EE I can’t pay either my BT or EE bills... it won’t let me. I think your payment systems are down. 😬