EE Outage in Winsford, Cheshire West and Chester, England

@EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

@EE is there a problem with EE fibre last few days ? Very poor service

Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

@EE @powelly83 Runcorn is down

@EE are crap with zero customer zero customer service

@EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

@EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.

@EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS

@elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.

@EE im on a iphone xs max but i dont think its the phone as ive not had this problem before

@EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this

@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

@EE Yes no problem

@EE New customer

@EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

@EE Tommorow Morning Paying Bill Give One Day Need Service Process

@EE have booked appointmet to fit broadband hub connection between 8-13. It is 14:00 and nobody came. What a customer service you have. Shame. I did not stat with ee broadband and im think to come bact to @virginmedia

@EE have had terrible signal at home for well over a week now, only 1 bar of 3G. Yet your website checker says no issues in our area! Can you advise??

@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

@EE help please

@EE It’s back to normal now but when I sent the tweet out there was a problem

@MarcAllera @bt_uk @EE Can you tell me why I pay for a fast service and you are incapable of providing that service impeding my ability to work from home and after waiting over 90 mins to get customer services maybe it’s quicker to walk from Kent to Sheffield to ask in person ?

@EE For anyone reading this in the future thinking EE must be really great to help out in this situation. No, they didn't help. They tried to sell us something we don't need.

@EE the phone and data service in NN67SQ continues to be problematic. What is being done to improve the service I pay for?

@EE Good Morning - I am receiving mail from EE fo a customer named Anthony Razmos. The address is my home for past 20 years and I do not know any Mr. Razmos. My house is the only property in post code SL1 8DG so there must be an error on your database. How can this be corrected?