EE

EE Outage Report in Winsford, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Winsford come from postal codes CW7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Winsford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Winsford, Cheshire West and Chester, England 02/16/2026 08:00

February 16: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Winsford, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Winsford, Crewe and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinsford Phone
United KingdomWinsford Phone
United KingdomCrewe Phone
United KingdomCrewe Phone
United KingdomRuncorn Phone
United KingdomWinsford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

  • A_Shankly_Boy Frank S * (@A_Shankly_Boy) reported from Winsford, England

    @EE are crap with zero customer zero customer service

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • OxdwOxdw1 Woolfall 👑 🍀🍀🍀 lucky king (@OxdwOxdw1) reported from High Legh, England

    Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE is there a problem with EE fibre last few days ? Very poor service

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE Thanks. App still down I'm afraid. Screenshot on its way.

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE That most folks on here are referring too....the App doesn't work

  • ClairPazzer Meadow Pepperfly (@ClairPazzer) reported from Winsford, England

    @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CandiceMellor 🇨​🇦​🇳​🇩​🇮​🇨​🇪 (@CandiceMellor) reported

    I don’t know who runs the @EE website + app, but they need sacking. IT NEVER BLOODY WORKS! Constant login errors, when you do (rarely) get to login, it boots you out, loads blank pages or doesn’t load at all and runs at snail pace 🐌 It’s been the same for years! Total shambles!

  • pitabread15 R Pittaway (@pitabread15) reported

    @EE I have removed and reinstalled several times on both my iPhone and iPad, the same with my wife’s and still getting same message on all devices, there appears to be lots of people on Twitter with the same issue.

  • PalmTree88 James Palmer (@PalmTree88) reported

    @EE Hi Chris. I've reinstalled to no avail. I now see there's a message confirming the outage. Any information on when MyEE will be available again? I need to do an eSIM transfer.

  • bellerby_chris Chris Bellerby (@bellerby_chris) reported

    @O2 I have been with you now for going on 9 months, I had an average service to start with but over the last few months it has gotten worse, I am also get the annoying message "sometimes our network gets busy in this area when" I have to @EE for data now as yours is unworkable

  • Stonelaughter Tom Kelsall (@Stonelaughter) reported

    @EE @philseekins Nor the website... stop asking people what's happening for them, and start looking internally for issues with the login system!

  • ds_24_ ds24 (@ds_24_) reported

    @EE probably the 5th time i’ve opened the app in the last month and it’s not working. Web browser also not working. How am I supposed to access my account?

  • timelordthete Thete (@timelordthete) reported

    @EE hi EE! I got in contact recently when i upgraded my phone, which started great but I've been having issues with it, they seem common with the Pixel 6, and I've decided I'd like to switch, but I'm over my 14 day cooling period (but haven't had it a month), (1/2)

  • JulieIwheta Julie Iwheta (@JulieIwheta) reported

    @EE Hi Russ, Not bad thanks, hoping the same for you. I believe when I started my new contract I asked for it to be added and now, I just want to set it up

  • Malc_and_Dave Malcolm Oakley (@Malc_and_Dave) reported

    . @EE It seems your myEE App is broken. Keeps saying reinstall and try again. Other people are tweeting the same issue, it's YOU not us :) #myee #ee

  • _RACHELANTHONY Rachel Anthony (@_RACHELANTHONY) reported

    I swear I will never leave @EE consistently people like Kayleigh make the whole customer experience a breathe of fresh air, I mean that literally seeing as I have bloody Covid 😩