EE

EE Outage Report in Winsford, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Winsford come from postal codes CW7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Winsford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Winsford, Cheshire West and Chester, England 01/24/2026 06:45

January 24: Problems at EE

EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Winsford, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Runcorn, Winsford, Nantwich, Northwich and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuncorn Phone
United KingdomWinsford Phone
United KingdomNantwich Phone
United KingdomNorthwich Total Blackout
United KingdomCrewe Internet
United KingdomNorthwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE Thanks. App still down I'm afraid. Screenshot on its way.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • OxdwOxdw1 Woolfall 👑 🍀🍀🍀 lucky king (@OxdwOxdw1) reported from High Legh, England

    Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • amy86beeston ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE is there a problem with EE fibre last few days ? Very poor service

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • ClairPazzer Meadow Pepperfly (@ClairPazzer) reported from Winsford, England

    @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE That most folks on here are referring too....the App doesn't work

  • A_Shankly_Boy Frank S * (@A_Shankly_Boy) reported from Winsford, England

    @EE are crap with zero customer zero customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • leagravell john warnock (@leagravell) reported

    @EE what a stupid advert smart kettle & smart toaster completely unnecessary items. as the phone doesn't put the water in the kettle or the bread in the toaster. while your doing that you may as well turn them on #Bonkers

  • pretapom Ali (@pretapom) reported

    @EE trying to update the address on my acct but keep getting a technical error. Are you actually having issues?

  • Tystar00 Richard Forster (@Tystar00) reported

    @EE If you want to pay a fortune, but not get any service, Then EE is number 1 for worst signal ever

  • AnaVLeckenbySEM Ana Valezzi Leckenby (@AnaVLeckenbySEM) reported

    @EE Still getting unstable service which used to be impeccable. Is this trying to push customers into using 5g devices?

  • M1NUETE monday (@M1NUETE) reported

    @EE multiple people keep saying EE is down in Portsmouth right now, myself included, are you are of any issues?

  • honestdave1437 onkybonk (@honestdave1437) reported

    @EE been waiting for a phone call. Ongoing issue.

  • mcfadden_shaun Shaun McFadden (@mcfadden_shaun) reported

    @EE . Im trying to phone through and cancel and im waitin 20mins and counting. Can this done by self serve? Online, or can this page take my cancellation request?

  • scribblingsam Samuel Firman (@scribblingsam) reported

    @EE Recently had no choice but to call Canada from UK to cancel bank cards when phone + wallet were stolen. Didn't realise, in my slight panic, the option to get £11 add on for cheaper international mins. Just received £120 bill at £3.42 per min. Talk of insult to injury. (1/2)

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    @bt_uk I have just sent the best feedback I ever sent after your lady call op set me up for broadband she saved me money and was brill I have asked u give her £20quid from me as a little thank u bonus Such terrible customer service levels in UK and @EE . This lady a credit to bt

  • Acky_93 Steven Atkinson (@Acky_93) reported

    So when your number is spoofed meaning that a hacker closes your account and use your number to try and rob money from your bank account whilst leaving you without a phone until you buy PAYG SIM until they fix it, all @EE do is say sorry and add a security Q. Doesn’t seem right.