EE

EE Outage Report in Northwich, Cheshire West and Chester, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Northwich come from postal codes CW8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Northwich, Cheshire West and Chester, England 11/20/2025 16:20

November 20: Problems at EE

EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Manchester, Lymm, Wilmslow, Northwich, Warrington, Winsford and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomLymm Phone
United KingdomManchester Total Blackout
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • amy86beeston ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

  • woolfall433 Woolfall433 (@woolfall433) reported from Lymm, England

    @EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • bondi2bagley tony (@bondi2bagley) reported from Manchester, England

    @EE hi I've been trying all day to access what my actual usage is ( txt, calls etc) within my monthly bill but just says " oops problem try again close app" done this re installed the app same issues!!!!!! Help please

  • mattrea12345 Matthew Rea (@mattrea12345) reported from Manchester, England

    Hi @joelycett I've been told of multiple @NHS staff that the @EE help to pay phone contracts is a waste of time and a publicity stunt. Anyone who already pays for unlimited get no help compared to the ones who pay next to nothing. Talk about not helping your most loyal customers

  • A_Shankly_Boy Frank S * (@A_Shankly_Boy) reported from Winsford, England

    @EE are crap with zero customer zero customer service

  • lalonip3 Anthony P Jackson (@lalonip3) reported from Sale, England

    @EE I understand you can't/won't resolve my complaint but I can't make a complaint to the Ombudsman until I've made it and you've rejected it.

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • ifchristian christian james (@ifchristian) reported from Sale, England

    @SarahBalfour9 @Beatstream_live @EE @StreamGm I downloaded the app and it sorted the issue. X

  • Cannon0P Paul Cannon (@Cannon0P) reported from Holmes Chapel, England

    @EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported from Sale, England

    @EE - WIFI down all day today/ so now, not only have I not been able to make calls since January. No internet today. Not a penny of compensation despite you acknowledging I’ve got a problem with dropped calls and paying over 100pm for multiple contracts ....shocking

  • davison_gavin Gavin Davison (@davison_gavin) reported from Manchester, England

    @EE I sorted my that out earlier and it just said they were having some issues, I'll try again in the morning. Thanks for the reply.

  • m7leicauser Andy Barton (@m7leicauser) reported from Comberbach, England

    @elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.

  • NorthWestAid North West First Aid (@NorthWestAid) reported from Manchester, England

    @EE we have had a letter to upgrade one of our phone letter say we cancel online we can not find this and can not get through on the phone need to give 30 days ASAP sim only business

  • m7leicauser Andy Barton (@m7leicauser) reported from Manchester, England

    @EE Btw. No amount of complaining to @EE customer services over the years ever gets any improvement made. This poor service has been like this for years. Tbh, I don’t know why I renewed my contract with you the last time.

  • AircraftJetboy Cliffyfly✈️ (@AircraftJetboy) reported from Manchester, England

    @EE Good afternoon EE I hope your week was a good one. Sadly mine and my 2300 colleagues at Flybe wasn’t that good 😢 and I’m now hearing many fellow crew members are being refused help and assistance with their EE contracts.. shame on you

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported from Sale, England

    @EE / self isolating due to cystic fibrosis. No signal in house to make calls since December. Numerous calls to you (check notes) no call back or speed test sent. I have two contracts with you and neither phone can make calls. Can ANYONE help or allow me to cancel my contracts.

  • m7leicauser Andy Barton (@m7leicauser) reported from Manchester, England

    @EE It’s not 4G I’m worried about. It’s a signal good enough to make a telephone call Frankly, your service just isn’t good enough And we are not talking remote parts of tbe country here. We are talking about 3 miles from Manchester Airport or on the A49 in Cheshire @Photofeature

  • bharatbhandari1 Bharat Bhandari (@bharatbhandari1) reported from Sale, England

    @EliteGarethF @EE Problem when they have a huge cutover base, mass marketing and rolling out 5G.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • colecampbell02 cole campbell (@colecampbell02) reported

    @JohnWayne119 @EE Same .. crap man .... they can add these items as they did it for me with my air pods. They added them to plan no hassle when I was having issue with the website last month

  • SharonAsquith5 Sharon Asquith (@SharonAsquith5) reported

    @EE hi I would like to change the date of my direct debit please but am having trouble trying to talk to someone

  • alexthorpe10 alex thorpe (@alexthorpe10) reported

    @EE hi are u having issues with your network tonight as mine on my phone keeps cutting out and saying it can not connect

  • _OfficialSi Si (@_OfficialSi) reported

    Anyone else having issues with the @EE app? Opens.. Then closes straight away, been doing this since this morning on 2x devices

  • colecampbell02 cole campbell (@colecampbell02) reported

    @loraluxe @EE Did they resolve this for u as I'm having same issue

  • JasonToone73 Jason toone (@JasonToone73) reported

    Jesus @EE been trying to add an Xbox series x since 8 am no help at all sort out your servers!!

  • SyltCrew Schwarzer Kater™ (@SyltCrew) reported

    @EE Doesn’t 5G use a much higher frequency (to enable the high speed and data)? Higher frequencies can’t penetrate buildings & we therefore need significantly more masts/base stations for coverage. The issue here is the amount of radiation we will be exposed to from more transmitters

  • myquest54 Mike - Defund the BBC (@myquest54) reported

    Anybody else think @EE adverts are crass and stupid trying to take advantage of Covid?

  • AlfieJGallaghe1 Alfie J. Gallagher (@AlfieJGallaghe1) reported

    @EE My new replacement SIM is not working, please help me

  • cmu911 Cuzzie (@cmu911) reported

    @EE can someone contact me regarding data gifting issues please