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EE Outage Report in Northwich, Cheshire West and Chester, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Northwich come from postal codes CW9 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Northwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Northwich, England

The most recent EE outage reports came from the following cities: Warrington, Runcorn, Northwich, Winsford, Sale, and Altrincham.

CityProblem TypeReport Time
Warrington Phone 4 days ago
Warrington Internet 5 days ago
Runcorn Phone 5 days ago
Northwich Internet 19 days ago
Winsford Phone 21 days ago
Winsford Phone 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • SupervisionwW
    SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • DarrenMoggie66
    Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • doddoods71
    Catherine Doody (@doddoods71) reported from Warrington, England

    @EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE

  • The_RichWiseman
    Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • mark_bingley
    Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • DarrenMoggie66
    Darren (@DarrenMoggie66) reported from Warrington, England

    @EE customer service from you guys is disgraceful

  • evanson316
    Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • IanParks_
    Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • The_RichWiseman
    Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • xrachelizabethh
    🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • BigKahunaStylee
    BigAsh (@BigKahunaStylee) reported from Sale, England

    @EE hardly had a service on my mobile for days now. Keep on getting notice there is a problem but then it's fixed, then the next day the same. Paying for a service I can't really use as I make calls and get cut off within seconds when based at home. Altrincham area

  • shamrocktaylor
    Shamrock TB ☘ (@shamrocktaylor) reported from Sale, England

    @EE three times today I have been on hold for ages then you just put phone down on me ! Bad old days. Working from home and covid not excuse!

  • Nickbr1001
    Nick Broughall (@Nickbr1001) reported from Sale, England

    If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.

  • mikewood77
    Mike Wood (@mikewood77) reported from Altrincham, England

    I was looking at 37 business handsets on @ee but with the introduction of rip off stealth roaming charges from January I’m not touching that network!

  • ClairPazzer
    Meadow Pepperfly (@ClairPazzer) reported from Winsford, England

    @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

  • LynneMWhite1
    Lynne (@LynneMWhite1) reported from Wilmslow, England

    @OneMinuteBriefs @EE You must have @EE in Wilmslow. Others don't work. Emergency calls only and no text

  • lewylooster
    Lewy (@lewylooster) reported from Northwich, England

    @EE Thanks. App still down I'm afraid. Screenshot on its way.

  • amgw_d
    AMGW.D.W (@amgw_d) reported from Lymm, England

    Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔

  • lewylooster
    Lewy (@lewylooster) reported from Northwich, England

    @EE That most folks on here are referring too....the App doesn't work

  • Sam_Cook_1986
    Samuel Cook (@Sam_Cook_1986) reported from Warrington, England

    @EE website down…one job…

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LozzaPen
    Lauren 💫 (@LozzaPen) reported

    @EE Since you guys didn't reply, unfortunately it's too late for me to sort this for Mum, but now we are having the exact same issue with Dad. Any ideas? Tried through the phone browser and a laptop and same everytime. Feel this is misleading.

  • JakeDRoss
    Jake Ross 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JakeDRoss) reported

    @EE I’ve got a loyalty option of upgrading my phone. However I want a sim only contract now !? Can you help please

  • firstboatbird
    Kathryn Peddie (@firstboatbird) reported

    @EE Trying to change phones but apparently I can't get my new sim to work as your website is down

  • gaygrunger
    Paul 💙 (@gaygrunger) reported

    @EE Thanks. Yes I am existing customer.

  • GmLovlife
    Lovlife (@GmLovlife) reported

    @EE You need to fix your website when ever I login to EE to check my upgrade options it goes back to login page and asks me to login again

  • KSFJ1
    Karen Jones (@KSFJ1) reported

    @EE extremely poor customer service, my elderly father has been fobbed off by your Chester store on and off since 31st July and because of your incompetence he’s been without a phone totally for 3 weeks. Disappointing when he’s been with you for about 13 years!

  • kirsty_cwallace
    KirstyWallace (@kirsty_cwallace) reported

    Anyone else had problems with their Samsung S20 Ultra? Especially after a year of having it?? @SamsungHelpUK @EE #Samsung My screen now works about 40-50% of the time. It constantly freezes, doesn't always charge and I can constantly see my keyboard even when my phone is locked.

  • jonesy_laaa
    Sarah Jones #21 (@jonesy_laaa) reported

    @EE yet again when everton play, I get NO signal on 5G. Yet you say there’s no fault… clearly there is when I can’t use my phone at all. Fed up of this.

  • coastie61
    Tim (@coastie61) reported

    @EE this is my third tweet. No response to the previous two. How are you compensating customers for the loss of service in #BN2 area. No full days service for 9 days now? #EE #BRIGHTON

  • GraCooper
    Graham Cooper (@GraCooper) reported

    @EE what has happened to your mobile internet recently? I've never had a problem until the past couple of weeks, but now it's either incredibly slow, or non existant, leaving me without access to the Internet in many places.