EE Outage Report in Northwich, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Northwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Northwich, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Manchester, Altrincham, Runcorn, Winsford, Northwich, Sale, Crewe, Warrington and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Altrincham |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
TV | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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ian
(@iandkroberts) reported
from
Winsford, England
@EE is there a problem with EE fibre last few days ? Very poor service
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Coral Mckeown
(@CoralMckeown) reported
from
Manchester, England
Absolutely disgusted with the customer service/care I’ve received in store and on the phone this morning #ee @ee
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Jonathan Moran
(@JMORAN_10) reported
from
Sale, England
@EE - WIFI down all day today/ so now, not only have I not been able to make calls since January. No internet today. Not a penny of compensation despite you acknowledging I’ve got a problem with dropped calls and paying over 100pm for multiple contracts ....shocking
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Johnny Яed
(@ralphtheblue) reported
from
Sandymoor, England
@EE @powelly83 Runcorn is down
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Gabrielle Conneely
(@GabrielleCee) reported
from
Manchester, England
@EE how can you take money from my account for a pay monthly SIM card when I haven’t even received the sim card or used any of your service yet??
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Sharyn Case
(@SharynCase_) reported
from
Manchester, England
@EE Hey 👋🏼 SarahJane, I managed to pop into an Apple store and got it fixed - I had a firmware bug causing all sorts of issues 🐛 but all good now!
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Dave Bisgrove
(@DaveBisgrove) reported
from
Manchester, England
1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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Richard Whitehead ✏️
(@morethanataxman) reported
from
Sale, England
@Patchypanda @Jason_Davie @EE Down again
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Wesley Damian Woolfall
(@WesleyDamianWo2) reported
from
Lymm, England
@EE Yes all ok with yourself do not know why O2 had problems?? On my mind
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@EE there seem to be a few signal issues in lymm/Warrington area.
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Wesley Damian Woolfall
(@WesleyDamianWo2) reported
from
Agden, England
@EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am
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Dave Taylor
(@deetr44) reported
from
Manchester, England
@EE should my broadband speed drop during the day ? I’ve been having big trouble with my broadband speeds/connection. I’ve just done speed test first from living room 7mps then from two foot from router and 12mps ? Surely still not right. Should be 36mps
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Graham marsh
(@marshg182) reported
from
Warrington, England
@The_Evil_Barbie @EE Probably problem with the exchange with your port being down.
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Richard Whitehead ✏️
(@morethanataxman) reported
from
Sale, England
@EE is your website down? I can’t access it to manage my account.
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Simon Wheatley ✊
(@simonwheatley) reported
from
Manchester, England
@EE Bought directly from Apple, I also bought the iPhone from Apple. I’m looking for a SIM-only contract to support both, please.
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Sharyn Case
(@SharynCase_) reported
from
Manchester, England
@EE I’m having issues making calls, is there an ongoing issue?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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iD Mobile
(@iD_Mobile_UK) reported
@VillanAston @EE Hi Alexander, the network issue only arose on 20/07. Before that, we hadn't detected any issues in your area. Our coverage checker suggests limited service indoors here, though. Apple only offers a 12-month warranty, sadly. Have you tried performing a network reset? - Rory
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Alexander
(@VillanAston) reported
@iD_Mobile_UK @EE Yeah but I have been having issues way before this all over East England. Do you want me to post all my speed test videos again? What are you talking about? Ive done the reset multiple times. I asked is my complaint still open? What are we doing about compensation?
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blank
(@King_evil_kaido) reported
@EE any reason why my 4g and reception has gone down hill in the last few weeks?
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iD Mobile
(@iD_Mobile_UK) reported
@VillanAston @EE Our Network Team have investigated your case and found no issues with our network in the postcodes you've provided. If you're still having issues after a network reset and a new SIM, it sounds like an issue with the handset. You can book a repair on 0800 276 1373. - Rory
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Alexander
(@VillanAston) reported
@iD_Mobile_UK @EE So if my phone shows 4g signal its means nothing? Is this what you are telling me?
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Mark
(@Vass88) reported
@EE sick of lack of service, fix the masts or give up the company if you dont know what you're doing!
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Adam Pigg
(@adampigg) reported
@EE Hi, every day without fail, at 13:00-13:01, my broadband connection drops out. Very frustrating when on a call. Do you do some maintenance at this time? Any ideas? Thanks
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Teresa
(@tbryant101) reported
@ee is there a problem with broadband in CR0? Keeps crashing for the past hour!!
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iD Mobile
(@iD_Mobile_UK) reported
@VillanAston @EE If we couldn't provide a good signal in the entirety of Norwich, Ipswich, Colchester and Chelmsford as your previous messages suggest, then we'd be aware of it, as we'd be inundated by customer contact. As it stands, it only seems to be yourself who's having issues. - Rory
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iD Mobile
(@iD_Mobile_UK) reported
@VillanAston @EE Indeed, and we're trying to determine the cause; there's been no issue with our network in that time, so something else must be at play here. There's been no discussion of a network reset, hence me asking. Could you try again? Settings > Reset > Reset Network Settings - Rory