EE

EE Outage Report in Northwich, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Northwich come from postal codes CW9 and CW8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Northwich, Cheshire West and Chester, England 03/18/2026 06:50

March 18: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Northwich, Manchester, Winsford, Warrington, Sale, Altrincham, Crewe and Hale.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthwich Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomWinsford Phone
United KingdomWinsford Phone
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • Paul_Gibz 🇾🇪 (@Paul_Gibz) reported from Manchester, England

    Hey @EE do you buy out contracts for a new customer @ThreeUK had let me down

  • Jord_Smithhh Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @EE New customer

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • ChrisRoberts69 Chris Roberts (@ChrisRoberts69) reported from Sale, England

    Just went to upgrade my mobile handset and re-sign with @EE for a few years. Shop is advertised to close at 5pm. Shutters down at 4:45. Awesome. Called to upgrade, no stock and no idea when they will have. Talk about a sign...

  • shumixox a sweet one 🌸 (@shumixox) reported from Manchester, England

    @EE better pattern up your network I don’t pay to have 1 bar or network. 🥴

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.

  • RyaaaannC Ryan© (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

  • lalonip3 Anthony P Jackson (@lalonip3) reported from Manchester, England

    @EE I have contacted them. They are incompetent, dishonest, obstructive and rude. I'm not going back to the store.

  • WesleyD17061721 Wesley D (@WesleyD17061721) reported from Lymm, England

    @EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around

  • dreadedwhisky Guy Rushworth (@dreadedwhisky) reported from Manchester, England

    After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

  • Katehewittward Kate Pointon (@Katehewittward) reported from Manchester, England

    @EE your members site seems very broken! Desktop and also the app! Just tried to upgrade and it’s taken me 3 hours and then a get an error message at the end! This is the 3rd attempt in 2 weeks! Not sure you want me to upgrade!

  • Rach_Barrett Rachel Barrett (@Rach_Barrett) reported from Prescot, England

    The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.

  • JoeandCodenim Joe&Co®Denim/Apparel (@JoeandCodenim) reported from Sale, England

    @EE My phone has been down most of the day... 21c technology and I can’t even make a basic phone call.... get you act together & stop ripping off the hands that feed you 😡😡😡

  • Jamesszymczak Zimbob (@Jamesszymczak) reported from Manchester, England

    Really regretting moving from @ee to @ThreeUKSupport. Signal/network speed is awful

  • MufcTina Tina (@MufcTina) reported from Risley, England

    @NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.

  • Caolan1987 Caolán Colton (@Caolan1987) reported from Manchester, England

    @EE back to being it’s usual useless self. Can’t wait to leave in January. Pish poor network provider.

  • adele_1983 •d e l• (@adele_1983) reported from Manchester, England

    @EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • iosef_g Joe (@iosef_g) reported

    @EE Tried my laptop, pc and my phone, all showed the same problem and there's none left in stock now, bit disappointing

  • Cc202490 Carl clarke (@Cc202490) reported

    @CanaleLiam @EE Yep so bad absolute joke am so pissed off been with EE for years looks like we will have to wait another 6 month

  • chloeballard *Chloe_Louise* (@chloeballard) reported

    @EE I never recieved my email to say they were back in stock! Thankfully my partners gets stock updates to his phone and we got on just in time... just hope it’s gets processed soon!!

  • Dearlyds Lydia Rodrigues (@Dearlyds) reported

    .@EE what gives - 6 months since I joining a plan to include @AppleMusic and STILL not receiving it. Yet you’re happy to take the full charge for the price plan despite not delivering at your end of the service. How is this good customer care?

  • Dearlyds Lydia Rodrigues (@Dearlyds) reported

    @EE I appreciate you want to take this private. I know what the issues are, it’s not something you can resolve, my gripe is that I’m paying for a plan with a smart benefit that I’m not getting and EE thinks it’s ok to still charge me full whack. Outrageous customer service.

  • Dan37791944 Dan (@Dan37791944) reported

    @EE well what a complete joke this morning was sat in your store waiting for a ps5 when I finally managed to add one to my basket I had to get a pin sent through that never arrived what an absolute joke thanx EE

  • TheBazGaz Barry Gasgarth (@TheBazGaz) reported

    @andy_martin9 @PS5UKStock @EE You can't access via website- you have to login via the myEE app > my plan > add to plan

  • 10n6 Matthew Harrington (@10n6) reported

    @EE so I call to try to leave. No phone or sim now so tried to get sorted but ran out of time... You can login and sort I was told. Lots of pain later managed to sort my online access and logged in... and... "Call us to leave" Really!!!!🙄 It should be an end-to-end UX guys!

  • Cc202490 Carl clarke (@Cc202490) reported

    @EE @deepaks82 Can I ask when I tried to get on the website I kept getting the site is under maintenance page on both my phone and my pc I registered to and never got an email my experience has been so poor with this

  • SadiaAh95089488 Sadia Ahmed (@SadiaAh95089488) reported

    @EE @andy_martin9 I am a customer of over 10y and registered for the ps5, I still have not received any notification that ps5 was here, and I am still on website and it says out of stock...waste of time