EE Outage Report in Northwich, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Northwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Northwich, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Manchester, Altrincham, Runcorn, Winsford, Northwich, Sale, Crewe, Warrington and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Altrincham |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
TV | |
| Manchester |
Wi-fi | |
| Manchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
-
Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around
-
Zimbob
(@Jamesszymczak) reported
from
Manchester, England
Really regretting moving from @ee to @ThreeUKSupport. Signal/network speed is awful
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.
-
Rachel Barrett
(@Rach_Barrett) reported
from
Prescot, England
The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼
-
WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G
-
Guy Rushworth
(@dreadedwhisky) reported
from
Manchester, England
After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
-
•d e l•
(@adele_1983) reported
from
Manchester, England
@EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.
-
Jordan Smith
(@Jord_Smithhh) reported
from
Crewe, England
@EE New customer
-
Tina Kirk
(@TinaKirk10) reported
from
Manchester, England
What is happening with this phone signal @EE I have just upgraded to the iPhone XS Max and the signal is shocking
-
Anthony P Jackson
(@lalonip3) reported
from
Manchester, England
@EE I have contacted them. They are incompetent, dishonest, obstructive and rude. I'm not going back to the store.
-
a sweet one 🌸
(@shumixox) reported
from
Manchester, England
@EE better pattern up your network I don’t pay to have 1 bar or network. 🥴
-
Kate Pointon
(@Katehewittward) reported
from
Manchester, England
@EE your members site seems very broken! Desktop and also the app! Just tried to upgrade and it’s taken me 3 hours and then a get an error message at the end! This is the 3rd attempt in 2 weeks! Not sure you want me to upgrade!
-
Tina
(@MufcTina) reported
from
Risley, England
@NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever
-
Sally Walmsley
(@sallyhair_bear) reported
from
Manchester, England
@EE is there a network issue my phone won’t ring any other mobiles but it will land lines
-
Joe&Co®Denim/Apparel
(@JoeandCodenim) reported
from
Sale, England
@EE My phone has been down most of the day... 21c technology and I can’t even make a basic phone call.... get you act together & stop ripping off the hands that feed you 😡😡😡
-
Chris Roberts
(@ChrisRoberts69) reported
from
Sale, England
Just went to upgrade my mobile handset and re-sign with @EE for a few years. Shop is advertised to close at 5pm. Shutters down at 4:45. Awesome. Called to upgrade, no stock and no idea when they will have. Talk about a sign...
-
Ryan©
(@RyaaaannC) reported
from
Crewe, England
@EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Oglethorpe
(@Ravelston89) reported
@EE Well it's true to say my phone signal hasn't improved a bit. Went out to Newcraighall this morning as a test. Signal strength there was a very good -68dBm, nearly twice as strong as my local one at -120dBm. What a joke EE this has become. Award winner??
-
Pavanvir Randhawa
(@PavSRandhawa) reported
@VodafoneUK why is your network so poor? Such a bad mistake leaving @EE, take me back please!
-
Teddy
(@gothteddy) reported
@EE Your ineternal investigation already decided even though there was a nationwide issue with EE signal and AWS servers, somehow that does count as my service being disrupted? Report ID 6290801
-
Mark Lavery
(@MTLavery) reported
@EE if your engineer fails to show up two days in a row, that's £60 compensation, right? Customer service clearly not a strong point. #broadband #CustomerService
-
Olga
(@Olga03713154) reported
@EE - Been a customer of EE for decades. Spoke to Jack just now whose expertise was second to none. So friendly, knowledgeable and helpful. You don’t get that service anywhere else.
-
Caroline Pearse
(@BubleBonkers) reported
@EE hi, I cannot receive or make normal calls to various EE account holders, please can you advise. Rebooted my phone, and other user did the same, but still not working. Just get the message, im sorry calls to this number are not being connected
-
Lian
(@lian2009) reported
@EE im unable to use my phone, make calls or receive please can someone help asap
-
dazz ii am
(@dazzgedd73) reported
@EE can’t make voice calls other than WIFI ? Is there a known issue ? #ee
-
Steve Smith
(@SteveSm03250847) reported
@EE I can’t seem to make or receive calls are you having issues at the moment?
-
thomas
(@thomagr) reported
@EE Will reach out to EE customer support one more time. What's the process to recover a number? Agents don't seem knowledgeable at all. Thanks!