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EE Outage Report in Northwich, Cheshire West and Chester, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Northwich come from postal codes CW9 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Northwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Northwich, England

The most recent EE outage reports came from the following cities: Warrington, Runcorn, Northwich, Winsford, Sale, and Altrincham.

CityProblem TypeReport Time
Warrington Phone 5 days ago
Warrington Internet 5 days ago
Runcorn Phone 6 days ago
Northwich Internet 20 days ago
Winsford Phone 22 days ago
Winsford Phone 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • amy86beeston
    ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

  • Wesley08909343
    Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • FowldsSimon
    Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • Cannon0P
    Paul Cannon (@Cannon0P) reported from Holmes Chapel, England

    @EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS

  • m7leicauser
    Andy Barton (@m7leicauser) reported from Comberbach, England

    @elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.

  • ifchristian
    christian james (@ifchristian) reported from Sale, England

    @SarahBalfour9 @Beatstream_live @EE @StreamGm I downloaded the app and it sorted the issue. X

  • woolfall433
    Woolfall433 (@woolfall433) reported from Lymm, England

    @EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙

  • WesleyD17061721
    Wesley D (@WesleyD17061721) reported from Lymm, England

    If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google

  • doddoods71
    Catherine Doody (@doddoods71) reported from Warrington, England

    Hey @EE Looking to upgrade and chatted online. Sadly as an existing customer with 4 phones on EE you could not/ would not beat a deal for new customers on EE but through a third party @buymobiles @metrofone. 😪😪😪

  • lalonip3
    Anthony P Jackson (@lalonip3) reported from Sale, England

    @EE I understand you can't/won't resolve my complaint but I can't make a complaint to the Ombudsman until I've made it and you've rejected it.

  • bharatbhandari1
    Bharat Bhandari (@bharatbhandari1) reported from Sale, England

    @EliteGarethF @EE Problem when they have a huge cutover base, mass marketing and rolling out 5G.

  • iandkroberts
    ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • KerryPearse
    Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported from Sale, England

    @EE / self isolating due to cystic fibrosis. No signal in house to make calls since December. Numerous calls to you (check notes) no call back or speed test sent. I have two contracts with you and neither phone can make calls. Can ANYONE help or allow me to cancel my contracts.

  • ChrisRoberts69
    Chris Roberts (@ChrisRoberts69) reported from Sale, England

    Just went to upgrade my mobile handset and re-sign with @EE for a few years. Shop is advertised to close at 5pm. Shutters down at 4:45. Awesome. Called to upgrade, no stock and no idea when they will have. Talk about a sign...

  • 305WA12
    WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE im on a iphone xs max but i dont think its the phone as ive not had this problem before

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this

  • Wesley08909343
    Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • iandkroberts
    ian (@iandkroberts) reported from Winsford, England

    @EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ellasonmi451
    ellasonmi451 (@ellasonmi451) reported

    @EE Hi Jo. I wish to give a feed back about my latest purchase in the St David shopping centre store in Cardiff.I was a bit frantic when I reach the store.i dropped my phone in water and was acting up. Abdul or Abs was truly helpful , professional and patience,he help in my purchase.

  • suepugh10
    Susan Pugh (@suepugh10) reported

    @EE Morning @ee. I’m hoping that after a busy weekend someone will be able to help me with my “SIM not allowed” issue. I’ve been trying to contact someone all weekend but either get cut off during phone calls and no responses to my DMs. Thank you.

  • ianjcam
    Ian Campbell (@ianjcam) reported

    So @EE are making life hard, very unusual as they used to have the best solution led customer service ever - Another casualty of the COVID excuse?

  • simonrobots
    Simon Roberts (@simonrobots) reported

    @EE Every week for the last 4 your service has broken / slowed to a crawl for at least a day. Absolutely unacceptable. Your service returns to normal at weekends, but breaks during the week. Why should I be paying for this? What's the explanation for it?

  • curt_unwin
    Unz👑 (@curt_unwin) reported

    @O2 quality from you lot tbf. Wait over an hour to speak to someone and then put the phone down on me. Twice this happened. Announce move to @EE

  • _Laura_Love
    Laura (@_Laura_Love) reported

    @EE My brothers had no signal from your network for nearly a week now and cannot make or recieve calls- what is the issue?is it regional? The bill is expensive for a rubbish service! when will it be rectified?????

  • Nathano_93
    Nathan (@Nathano_93) reported

    My Internet just went off 3 times tonight, twice during a tournament I've paid to enter. All these issues recently and I'm still paying full price for my broadband, this isn't fair. @EE

  • burgess6016
    Jay Burgess (@burgess6016) reported

    @EE Why when the last update for your app is asking me to re-login and when I put my details it say they are not recognised and to I need to rest my password but on the website it’s all working fine

  • Torakate
    Victoria Sykes (@Torakate) reported

    @EmmaDPhotos @EE Yes I am! Had the same problem last week (and the same message/number of hours of maintenance given...)

  • Amritkang1
    Amrit Kang (@Amritkang1) reported

    @EE Hi could you tell me if there and issue with coverage in my area. i cant find anything on the website to show any issues. I have had no reception all morning on both my phones.