EE

EE Outage Report in Northwich, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Northwich, Cheshire West and Chester, England 01/28/2026 07:20

January 28: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Manchester, Sale, Hale, Altrincham, Runcorn, Winsford, Northwich and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomManchester Phone
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.

  • mattrea12345 Matthew Rea (@mattrea12345) reported from Manchester, England

    Hi @joelycett I've been told of multiple @NHS staff that the @EE help to pay phone contracts is a waste of time and a publicity stunt. Anyone who already pays for unlimited get no help compared to the ones who pay next to nothing. Talk about not helping your most loyal customers

  • AircraftJetboy Cliffyfly✈️ (@AircraftJetboy) reported from Manchester, England

    @EE Good afternoon EE I hope your week was a good one. Sadly mine and my 2300 colleagues at Flybe wasn’t that good 😢 and I’m now hearing many fellow crew members are being refused help and assistance with their EE contracts.. shame on you

  • DaveBisgrove Dave Bisgrove (@DaveBisgrove) reported from Manchester, England

    1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported from Sale, England

    @EE / self isolating due to cystic fibrosis. No signal in house to make calls since December. Numerous calls to you (check notes) no call back or speed test sent. I have two contracts with you and neither phone can make calls. Can ANYONE help or allow me to cancel my contracts.

  • davison_gavin Gavin Davison (@davison_gavin) reported from Manchester, England

    @EE I sorted my that out earlier and it just said they were having some issues, I'll try again in the morning. Thanks for the reply.

  • NorthWestAid North West First Aid (@NorthWestAid) reported from Manchester, England

    @EE we have had a letter to upgrade one of our phone letter say we cancel online we can not find this and can not get through on the phone need to give 30 days ASAP sim only business

  • bondi2bagley tony (@bondi2bagley) reported from Manchester, England

    @EE hi I've been trying all day to access what my actual usage is ( txt, calls etc) within my monthly bill but just says " oops problem try again close app" done this re installed the app same issues!!!!!! Help please

  • m7leicauser Andy Barton (@m7leicauser) reported from Manchester, England

    @EE Btw. No amount of complaining to @EE customer services over the years ever gets any improvement made. This poor service has been like this for years. Tbh, I don’t know why I renewed my contract with you the last time.

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported from Sale, England

    @EE - WIFI down all day today/ so now, not only have I not been able to make calls since January. No internet today. Not a penny of compensation despite you acknowledging I’ve got a problem with dropped calls and paying over 100pm for multiple contracts ....shocking

  • m7leicauser Andy Barton (@m7leicauser) reported from Comberbach, England

    @elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • amy86beeston ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

  • Cannon0P Paul Cannon (@Cannon0P) reported from Holmes Chapel, England

    @EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS

  • ifchristian christian james (@ifchristian) reported from Sale, England

    @SarahBalfour9 @Beatstream_live @EE @StreamGm I downloaded the app and it sorted the issue. X

  • bharatbhandari1 Bharat Bhandari (@bharatbhandari1) reported from Sale, England

    @EliteGarethF @EE Problem when they have a huge cutover base, mass marketing and rolling out 5G.

  • A_Shankly_Boy Frank S * (@A_Shankly_Boy) reported from Winsford, England

    @EE are crap with zero customer zero customer service

  • m7leicauser Andy Barton (@m7leicauser) reported from Manchester, England

    @EE It’s not 4G I’m worried about. It’s a signal good enough to make a telephone call Frankly, your service just isn’t good enough And we are not talking remote parts of tbe country here. We are talking about 3 miles from Manchester Airport or on the A49 in Cheshire @Photofeature

  • woolfall433 Woolfall433 (@woolfall433) reported from Lymm, England

    @EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ian19740 Ian Hunt (@ian19740) reported

    @EE text up to you says I can upgrade your high street shop says I can. Even you upgrade team say I can so whys my online account saying I cannot when it said I could last night? Please help 🙏

  • GreenLeon08 GreenLeon08 (@GreenLeon08) reported

    @EE Hey @EE, I was just wondering, will I have to cancel my subscription for Xbox game pass ultimate with Microsoft if I take it out with EE or will ee do it automatically?

  • zombie_apoc1 GJM (@zombie_apoc1) reported

    @EE @MarcAllera - I take it despite a promised call back and for the order to be processed today, no one is going to bother. Quick enough to debit my card multiple times but still no order processed. How hard is it for the UK’s best network to process an order?

  • Peter10197161 Peter (@Peter10197161) reported

    @EE hello Are you aware that you're app is not working?

  • Burwoods Anthony Peters (@Burwoods) reported

    @EE It did help. The only issue now is that nobody’s name appears in family usage, just their numbers. Which is frustrating

  • moldypeacher carly bennett (@moldypeacher) reported

    @EE I have sent 2 dms and tried to get through all day but the wait is horrendous. As a loyal customer I'm starting to regret my network choice

  • ChristianM23 Christian Morrison (@ChristianM23) reported

    @EE is there an internet outage today? My home broadband has been shocking all day

  • Cully11111 Laura warne (@Cully11111) reported

    @EE What's happening with EE in cullompton devon. Messages every day rhis week that problem and will be fixed within 12 hours. Had another this morning and now another message to sy should be back to normal.within 13 hours

  • Alisonparr3 cleggy (@Alisonparr3) reported

    @EE No point ….. currently sending engineers out AGAIN and waiting for a manager to call , reviewed at bt WiFi booster through the post today that is no use nor ornament as you have to have a signal in the first place …. EE WiFi equipment is rubbish that’s the top and bottom of it

  • SamuelWoolsey1 Samuel Woolsey (@SamuelWoolsey1) reported

    @EE give me one reason why I should remain your customer. Just a quick look at your pricing plans vs Virgin. Samsung Fold 3 EE - £97 pm VIRGIN - £59 pm Look forward to your response.