EE Outage Report in Northwich, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Northwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Northwich, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Manchester, Sale, Hale, Altrincham, Runcorn, Winsford, Northwich and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
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ian
(@iandkroberts) reported
from
Winsford, England
@EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.
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Matthew Rea
(@mattrea12345) reported
from
Manchester, England
Hi @joelycett I've been told of multiple @NHS staff that the @EE help to pay phone contracts is a waste of time and a publicity stunt. Anyone who already pays for unlimited get no help compared to the ones who pay next to nothing. Talk about not helping your most loyal customers
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Cliffyfly✈️
(@AircraftJetboy) reported
from
Manchester, England
@EE Good afternoon EE I hope your week was a good one. Sadly mine and my 2300 colleagues at Flybe wasn’t that good 😢 and I’m now hearing many fellow crew members are being refused help and assistance with their EE contracts.. shame on you
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Dave Bisgrove
(@DaveBisgrove) reported
from
Manchester, England
1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2
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Jonathan Moran
(@JMORAN_10) reported
from
Sale, England
@EE / self isolating due to cystic fibrosis. No signal in house to make calls since December. Numerous calls to you (check notes) no call back or speed test sent. I have two contracts with you and neither phone can make calls. Can ANYONE help or allow me to cancel my contracts.
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Gavin Davison
(@davison_gavin) reported
from
Manchester, England
@EE I sorted my that out earlier and it just said they were having some issues, I'll try again in the morning. Thanks for the reply.
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North West First Aid
(@NorthWestAid) reported
from
Manchester, England
@EE we have had a letter to upgrade one of our phone letter say we cancel online we can not find this and can not get through on the phone need to give 30 days ASAP sim only business
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tony
(@bondi2bagley) reported
from
Manchester, England
@EE hi I've been trying all day to access what my actual usage is ( txt, calls etc) within my monthly bill but just says " oops problem try again close app" done this re installed the app same issues!!!!!! Help please
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Andy Barton
(@m7leicauser) reported
from
Manchester, England
@EE Btw. No amount of complaining to @EE customer services over the years ever gets any improvement made. This poor service has been like this for years. Tbh, I don’t know why I renewed my contract with you the last time.
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Jonathan Moran
(@JMORAN_10) reported
from
Sale, England
@EE - WIFI down all day today/ so now, not only have I not been able to make calls since January. No internet today. Not a penny of compensation despite you acknowledging I’ve got a problem with dropped calls and paying over 100pm for multiple contracts ....shocking
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Andy Barton
(@m7leicauser) reported
from
Comberbach, England
@elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.
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ian
(@iandkroberts) reported
from
Winsford, England
@EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week
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Johnny Яed
(@ralphtheblue) reported
from
Sandymoor, England
@EE @powelly83 Runcorn is down
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♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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Paul Cannon
(@Cannon0P) reported
from
Holmes Chapel, England
@EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS
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christian james
(@ifchristian) reported
from
Sale, England
@SarahBalfour9 @Beatstream_live @EE @StreamGm I downloaded the app and it sorted the issue. X
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Bharat Bhandari
(@bharatbhandari1) reported
from
Sale, England
@EliteGarethF @EE Problem when they have a huge cutover base, mass marketing and rolling out 5G.
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Frank S *
(@A_Shankly_Boy) reported
from
Winsford, England
@EE are crap with zero customer zero customer service
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Andy Barton
(@m7leicauser) reported
from
Manchester, England
@EE It’s not 4G I’m worried about. It’s a signal good enough to make a telephone call Frankly, your service just isn’t good enough And we are not talking remote parts of tbe country here. We are talking about 3 miles from Manchester Airport or on the A49 in Cheshire @Photofeature
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Woolfall433
(@woolfall433) reported
from
Lymm, England
@EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Hunt
(@ian19740) reported
@EE text up to you says I can upgrade your high street shop says I can. Even you upgrade team say I can so whys my online account saying I cannot when it said I could last night? Please help 🙏
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GreenLeon08
(@GreenLeon08) reported
@EE Hey @EE, I was just wondering, will I have to cancel my subscription for Xbox game pass ultimate with Microsoft if I take it out with EE or will ee do it automatically?
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GJM
(@zombie_apoc1) reported
@EE @MarcAllera - I take it despite a promised call back and for the order to be processed today, no one is going to bother. Quick enough to debit my card multiple times but still no order processed. How hard is it for the UK’s best network to process an order?
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Peter
(@Peter10197161) reported
@EE hello Are you aware that you're app is not working?
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Anthony Peters
(@Burwoods) reported
@EE It did help. The only issue now is that nobody’s name appears in family usage, just their numbers. Which is frustrating
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carly bennett
(@moldypeacher) reported
@EE I have sent 2 dms and tried to get through all day but the wait is horrendous. As a loyal customer I'm starting to regret my network choice
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Christian Morrison
(@ChristianM23) reported
@EE is there an internet outage today? My home broadband has been shocking all day
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Laura warne
(@Cully11111) reported
@EE What's happening with EE in cullompton devon. Messages every day rhis week that problem and will be fixed within 12 hours. Had another this morning and now another message to sy should be back to normal.within 13 hours
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cleggy
(@Alisonparr3) reported
@EE No point ….. currently sending engineers out AGAIN and waiting for a manager to call , reviewed at bt WiFi booster through the post today that is no use nor ornament as you have to have a signal in the first place …. EE WiFi equipment is rubbish that’s the top and bottom of it
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Samuel Woolsey
(@SamuelWoolsey1) reported
@EE give me one reason why I should remain your customer. Just a quick look at your pricing plans vs Virgin. Samsung Fold 3 EE - £97 pm VIRGIN - £59 pm Look forward to your response.