EE

EE Outage Report in Northwich, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Northwich come from postal codes CW8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Northwich, Cheshire West and Chester, England 12/11/2025 06:20

December 11: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Northwich, Manchester, Sale, Crewe, Altrincham, Warrington, Lymm and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthwich Total Blackout
United KingdomManchester Phone
United KingdomSale Phone
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomCrewe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • Sam_Cook_1986 Samuel Cook (@Sam_Cook_1986) reported from Warrington, England

    @EE website down…one job…

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • LynneMWhite1 Lynne (@LynneMWhite1) reported from Wilmslow, England

    @OneMinuteBriefs @EE You must have @EE in Wilmslow. Others don't work. Emergency calls only and no text

  • David_Brewster David Brewster (@David_Brewster) reported from Manchester, England

    @EE assistance please. Internet connectivity over the last 7 days has deteriorated. Almost daily now, I lose connection up to x7 times, buffering before reconnecting. On average, takes a few minutes to resettle. Not ideal and feel there’s been a change to what was a good service.

  • Fartlek_Pete Pete Potter (@Fartlek_Pete) reported from Manchester, England

    @EE @HowellDavies4 As you are not using your home service during that period would you deduct the cost from your month end bill. It would make sense as we are not able to use it. Surely this works both ways?

  • stehad86 stehad86 💚 (@stehad86) reported from Manchester, England

    @EE my broadband isn't work. Any known issues in Manchester? Where can I check without the hassle of being stuck on hold. Ps I've already tried turning the router off and on, I don't have a landline phone either to check the line, and I use a Chromebook with no ethernet port

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE customer service from you guys is disgraceful

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • JohnRLeavy John Leavy (@JohnRLeavy) reported from Manchester, England

    @EE your upgrade deals are awful and trying to get hold of your customer service team to discuss is ridiculous. Really like the coverage EE offer but I'll be going elsewhere now.

  • phoenixmuaythai Muay Thai Boxing (@phoenixmuaythai) reported from Manchester, England

    @EE hi I am in Manchester airport and I have no signal in terminal two

  • mikewood77 Mike Wood (@mikewood77) reported from Altrincham, England

    I was looking at 37 business handsets on @ee but with the introduction of rip off stealth roaming charges from January I’m not touching that network!

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE Thanks. App still down I'm afraid. Screenshot on its way.

  • beefstock3 TranceFan4Ever (@beefstock3) reported from Manchester, England

    @EE I’ve added the ultimate by sport but how do I get the free google chrome cast as on the phone said go in store so did that and they couldn’t help either.

  • amgw_d AMGW.D.W (@amgw_d) reported from Lymm, England

    Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔

  • beefstock3 TranceFan4Ever (@beefstock3) reported from Manchester, England

    @EE I’ve upgraded my phone and put my old sim inside but it’s not picking up the network so can’t use my phone.

  • JohnRLeavy John Leavy (@JohnRLeavy) reported from Manchester, England

    @EE I spoke to Gabriel who could offer me deal £30 more than what you can get elsewhere.... Really disappointing as previous service over the last 6/7 years has been great, but at those prices and with the service, it's difficult to stick around.

  • JohnRLeavy John Leavy (@JohnRLeavy) reported from Manchester, England

    @EE Finally got hold of someone who was no help whatsoever. Looks like my partner and I will be going elsewhere.

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • Chris_cfr_Hyde Chris Jones (@Chris_cfr_Hyde) reported from Manchester, England

    @StuLittle1972 @EE That's ridiculous... Is it all networks near you like that or just ee??... How do you deploy is it radio or phone? We have bad areas in Nwas area but our phones seem to work OK no matter what the signal

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dan_donnelly88 Dan Donnelly (@Dan_donnelly88) reported

    @EE how come you can give my wife a free early upgrade for being a vip customer but not me and I’ve been with you longer ? Doesn’t make sense

  • missleeny Miss Leeny (@missleeny) reported

    Disappointed with @EE upgrades for customers who have been with you for a lot of years. bad experience last time I upgraded & the prices don't seem to have improved. #EE used to be competitive for price but now seem one of the most expensive. Maybe time to look elsewhere

  • Row_rows In pursuit of justice ⚖️ (@Row_rows) reported

    @EE no signal again on Portland UK. 6th time this has happened and two days in a row now. Not good enough.

  • HarryDo05157667 Harry Donaldson (@HarryDo05157667) reported

    @EE It seems that as I am looking to change from a £64+ a month contract to a SIM only plan that I am not wanted as a customer as one of your agents called me 5 weeks ago, cheap!

  • risingaboveit_1 Marcus Hislopigus (@risingaboveit_1) reported

    @PS5StockAlertUK EE has been absolute shite for Ps5 stock. They have not even updated their website as still showing 15th December. So crap it’s untrue. @EE

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

  • maddogleo1884 🏴󠁧󠁢󠁥󠁮󠁧󠁿Leo🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@maddogleo1884) reported

    @EE I had the s21 ultra had to send it back after 3 days battery is the worst iv ever seen on a phone went down so fast even without using the phone! Shockingly poor! Back to me iphone 12 pro max it is!

  • PrincessEm30 ❤Sphynx💙 (@PrincessEm30) reported

    @EE Mobile internet. If I turn my wifi off I don’t have any mobile internet at all, the 4G icon doesn’t show either. I have plenty of data left. Any help would be appreciated. Thanks

  • pajettbarrow Me (@pajettbarrow) reported

    @EE don't feel like spending another 45 minutes on the phone being passed to 4 different people. Ref 15002252. Why has my complaint been closed when the issue hasn't been resolved? The phone still doesn't work and you need to refund me for YOUR error.

  • HarryDo05157667 Harry Donaldson (@HarryDo05157667) reported

    @EE Apparently you don't price match competitors? I was just told that EE don't have any plans which match a competitors price so I should just leave! Customer service at its finest to a loyal customer......