EE

EE Outage Report in Northwich, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Northwich, Cheshire West and Chester, England 01/13/2026 04:20

January 13: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Manchester, Runcorn, Winsford, Northwich, Sale, Crewe, Altrincham, Warrington and Lymm.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • JohnRLeavy John Leavy (@JohnRLeavy) reported from Manchester, England

    @EE Finally got hold of someone who was no help whatsoever. Looks like my partner and I will be going elsewhere.

  • _digin8 nate (@_digin8) reported from Manchester, England

    @EE broadband is very patchy today. Making work calls very painful. Trouble on the line?

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • billyocarroll bill (@billyocarroll) reported from Manchester, England

    @EE mixed bag with you lot today. One lad telling us to shop elsewhere and not wanting to help and the other sorting us out with two upgrades and an hours chat. Doesn’t take much to be nice 👍🏻

  • JohnRLeavy John Leavy (@JohnRLeavy) reported from Manchester, England

    @EE your upgrade deals are awful and trying to get hold of your customer service team to discuss is ridiculous. Really like the coverage EE offer but I'll be going elsewhere now.

  • JohnRLeavy John Leavy (@JohnRLeavy) reported from Manchester, England

    @EE I spoke to Gabriel who could offer me deal £30 more than what you can get elsewhere.... Really disappointing as previous service over the last 6/7 years has been great, but at those prices and with the service, it's difficult to stick around.

  • BigKahunaStylee BigAsh (@BigKahunaStylee) reported from Sale, England

    @EE hardly had a service on my mobile for days now. Keep on getting notice there is a problem but then it's fixed, then the next day the same. Paying for a service I can't really use as I make calls and get cut off within seconds when based at home. Altrincham area

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • deetr44 Dave Taylor (@deetr44) reported from Manchester, England

    @EE still waiting for somebody to phone me over my ever intermittent broadband. Yet just had email saying “we’ve closed your complaint” how convenient to sweep it under the carpet !

  • MrDanielParker Daniel Parker (@MrDanielParker) reported from Manchester, England

    5G is terrible in Manchester @EE

  • leahthirlwall Leah (@leahthirlwall) reported from Manchester, England

    @bethhhkx @EE I don’t think you need to give notice just ring and say you want to cancel just have to pay what you owe

  • beefstock3 TranceFan4Ever (@beefstock3) reported from Manchester, England

    @EE I’ve added the ultimate by sport but how do I get the free google chrome cast as on the phone said go in store so did that and they couldn’t help either.

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media

  • shamrocktaylor Shamrock TB ☘ (@shamrocktaylor) reported from Sale, England

    @EE three times today I have been on hold for ages then you just put phone down on me ! Bad old days. Working from home and covid not excuse!

  • ClairPazzer Meadow Pepperfly (@ClairPazzer) reported from Winsford, England

    @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    @EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE

  • beefstock3 colin paul henstock (@beefstock3) reported from Manchester, England

    @EE I’ve always enjoyed your network and your customer service is the best but I’m really annoyed this time as been told 3 different things about my bill

  • DelvinMCS Delvin Moore-Crane (@DelvinMCS) reported from Manchester, England

    Your better off ordering the iPhone 13 pro now from @EE cause it will be out by the time I get my 12 pro absolute joke and I’m not the only one waiting forever That I know either, about number network kmt yeah till your order something #waiting #ee #fuming

  • SupervisionwW SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • vicky_jjj Vicky 🌺🥂🌸 (@vicky_jjj) reported from Milford Haven, Wales

    Awful service from @EE regarding an upgrade 🙄😡

  • ombler_olivia Olivia Ombler (@ombler_olivia) reported

    @BenPhillipsUK @EE That is bad that

  • The_DeeTee Dee Tee (@The_DeeTee) reported

    @MoohanLiam @EE Have you got this resolved, same issue here but no fix as yet.

  • The_DeeTee Dee Tee (@The_DeeTee) reported

    @MysticalLiar @Bec_P_Thompson @EE Same here, obviously a problem but why isnt it being acknowledged and resolved. Come on EE, get it sorted.

  • dermott_mufc danny mcdermott (@dermott_mufc) reported

    @EE are the worst network ever in a time where people are getting 5G I still have to drop to 3G in work just to get some kind of signal 😡

  • tracyryan75 Tracy (@tracyryan75) reported

    @EE I have no network. Can you tell me how long it will be until this is fixed?

  • Saltythewineman charlesSaltFineWines (@Saltythewineman) reported

    @EE having problems getting on the internet via the yellow box thing, this has been going on since The night before New Year’s Eve

  • bennirichards96 Benni Richards (@bennirichards96) reported

    @EE what is wrong with your customer services in the billing department. Had two very rude and disrespectful staff. One who just transfer me to Apple due to a returns and another just left me on mute and not allowing me to explain the just hung up. Sort this out! @ee

  • peter_p23 peter pratt (@peter_p23) reported

    @EE I had a email saying your having trouble with my billing, it this really EE or scam

  • adamd72 Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!