EE

EE Outage Report in Northwich, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Northwich come from postal codes CW8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Northwich, Cheshire West and Chester, England 12/29/2025 13:55

December 29: Problems at EE

EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Manchester, Northwich, Sale, Crewe, Altrincham, Warrington and Lymm.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • m7leicauser Andy Barton (@m7leicauser) reported from Northwich, England

    Why does it take SO LONG to change an @EE account from a full one to a SIM only. Been here nearly half an hour. Terrible service.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.

  • LukeAttwood2 Luke Attwood (@LukeAttwood2) reported from Widnes, England

    @MrGayGrimReaper @EE I think it's a problem their end....

  • WesleyD17061721 Wesley D (@WesleyD17061721) reported from Lymm, England

    @EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around

  • thelobsterboy Paul Smith (@thelobsterboy) reported from Manchester, England

    Unbelievably poor customer service from @EE when calling them this evening. It was like 'Computer Says No' for twenty minutes. Utter dogshit

  • adele_1983 •d e l• (@adele_1983) reported from Manchester, England

    @EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.

  • TinaKirk10 Tina Kirk (@TinaKirk10) reported from Manchester, England

    What is happening with this phone signal @EE I have just upgraded to the iPhone XS Max and the signal is shocking

  • MDOG_Manchester Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @thegourmetgays @VodafoneUK @EE FIX IT @VodafoneUK (4 bloody days trying to work it out)

  • Katehewittward Kate Pointon (@Katehewittward) reported from Manchester, England

    @EE your members site seems very broken! Desktop and also the app! Just tried to upgrade and it’s taken me 3 hours and then a get an error message at the end! This is the 3rd attempt in 2 weeks! Not sure you want me to upgrade!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • RyaaaannC Ryan© (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

  • Rach_Barrett Rachel Barrett (@Rach_Barrett) reported from Prescot, England

    The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼

  • JoeandCodenim Joe&Co®Denim/Apparel (@JoeandCodenim) reported from Sale, England

    @EE My phone has been down most of the day... 21c technology and I can’t even make a basic phone call.... get you act together & stop ripping off the hands that feed you 😡😡😡

  • m7leicauser Andy Barton (@m7leicauser) reported from Northwich, England

    @EE Seeing as the phone is out of contract, your service stinks and you can’t give a signal in large parts of Cheshire, I think it’s time to take my business elsewhere. I will be calling 150 to cancel completely later today.

  • KerryPearse Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Thanks for getting back. It’s for my 85 yr old grandad so the data and texts are not needed. He’s with 02 at the moment I think it’s £8-£10 a month for just calls but there customer service is atrocious so wanted to move him. Thanks anyway

  • sallyhair_bear Sally Walmsley (@sallyhair_bear) reported from Manchester, England

    @EE is there a network issue my phone won’t ring any other mobiles but it will land lines

  • shumixox a sweet one 🌸 (@shumixox) reported from Manchester, England

    @EE better pattern up your network I don’t pay to have 1 bar or network. 🥴

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Deborah03042482 Deborah Clarke (@Deborah03042482) reported

    @EE Please can you fix your app/website, I need to add some data to my daughter's phone asap!

  • GKaygreen KayG (@GKaygreen) reported

    @EE App has been down since yesterday and I can't allocate data to the kids, what's going on?

  • Matt03283722 Matt Hazelwood-Goff (@Matt03283722) reported

    @EE App is still down and went to our Telford Store and the system was down there too. Sort it out!

  • my_th0ts1103 passion_berry (@my_th0ts1103) reported

    @EE Hi, I am a postpaid customer with my sim. Am I eligible for an upgrade? Thanks

  • Studge91 studge (@Studge91) reported

    @EE I'm with EE and due an upgrade. I'll be moving to a different network, your higher prices aren't worth it anymore.

  • MissCGreeno Charlotte Green (@MissCGreeno) reported

    @EE @sassy_social Both my partner and I are having the same trouble getting onto the EE app and the website. We have both deleted and reinstalled the app and there has still been no fix. We need to get in contact with you as we have landed in the USA and our add-ons have not been recognised.

  • xxtootsiexx Sarah Kippen (@xxtootsiexx) reported

    @EE I went all day yesterday without a signal and it is still the same this morning. Checked your website and says everything in my area is fine so not sure why i’m not getting a signal?

  • gjtaylor82 gareth taylor (@gjtaylor82) reported from Cayton, England

    @EE Had to reinstall and re login and all seems good 👍

  • Dodo22675676 Dodo (@Dodo22675676) reported

    @EE FIX YOUR F ING APP FFS

  • theBuzz85 Bu5zm4n85 (@theBuzz85) reported

    @EE @madebygoogle Either sort these connectivity issues out or this phone will be returned!