EE

EE Outage Report in Northwich, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Northwich, Cheshire West and Chester, England 02/18/2026 10:15

February 18: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Manchester, Altrincham, Warrington, Winsford, Crewe, Sale, Hale and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this

  • Jamesszymczak Zimbob (@Jamesszymczak) reported from Manchester, England

    Really regretting moving from @ee to @ThreeUKSupport. Signal/network speed is awful

  • Caolan1987 Caolán Colton (@Caolan1987) reported from Manchester, England

    ******* sick of @EE and their pathetic signal. I pay FAR too much for this shit service. Contract up in January...@O2 talk to me....

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • ShawnLorenzoo Shawn-Lorenzo (@ShawnLorenzoo) reported from Manchester, England

    @trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • Caolan1987 Caolán Colton (@Caolan1987) reported from Manchester, England

    @EE back to being it’s usual useless self. Can’t wait to leave in January. Pish poor network provider.

  • Paul_Gibz 🇾🇪 (@Paul_Gibz) reported from Manchester, England

    Hey @EE do you buy out contracts for a new customer @ThreeUK had let me down

  • lalonip3 Anthony P Jackson (@lalonip3) reported from Manchester, England

    @EE I have contacted them. They are incompetent, dishonest, obstructive and rude. I'm not going back to the store.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.

  • dreadedwhisky Guy Rushworth (@dreadedwhisky) reported from Manchester, England

    After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.

  • FowldsSimon Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • ChrisRoberts69 Chris Roberts (@ChrisRoberts69) reported from Sale, England

    Just went to upgrade my mobile handset and re-sign with @EE for a few years. Shop is advertised to close at 5pm. Shutters down at 4:45. Awesome. Called to upgrade, no stock and no idea when they will have. Talk about a sign...

  • KerryPearse Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

  • Jord_Smithhh Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @EE New customer

  • MufcTina Tina (@MufcTina) reported from Risley, England

    @NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    Hey @EE Looking to upgrade and chatted online. Sadly as an existing customer with 4 phones on EE you could not/ would not beat a deal for new customers on EE but through a third party @buymobiles @metrofone. 😪😪😪

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_greenf Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • Booth82Ian ian booth 🌈🏳️‍🌈 (@Booth82Ian) reported

    @EE I’d try but WiFi has been poor/bad since Friday.

  • RealKWB Kashaan کاشان (@RealKWB) reported

    @MansoorAdayfi @azadaliCCM @EE Cancel culture. 😝

  • Fartlek_Pete Pete Potter (@Fartlek_Pete) reported from Manchester, England

    @EE @HowellDavies4 As you are not using your home service during that period would you deduct the cost from your month end bill. It would make sense as we are not able to use it. Surely this works both ways?

  • nikcoultas Nik Coultas (@nikcoultas) reported

    @EE is it normal for 4G upload to be be significantly faster than download ? I keep logging problems and they keep coming back as no issue ... but we consistently see slow download, fast upload.

  • sparkyken1 Ken Greene (@sparkyken1) reported

    @EE I can't make any calls while I'm in Ireland since yesterday. My allowance included roaming and I can't even get through to 150 to speak to someone. Please help

  • AndyDouglas79 Andrew Douglas (@AndyDouglas79) reported

    @EE Yea, I spoke to them, they said its impossible to price matched that I've seen elsewhere and accepted pretty quickly as a ex customer.

  • ChurchieJx Jade ♡ (@ChurchieJx) reported

    @EE are you able to help me change the date of my direct debit on here? As my pay date has changed and won’t be able to pay my bill till then?

  • TherealNihal Nihal Arthanayake 🏳️‍🌈🇱🇰🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@TherealNihal) reported

    Hello @bt_uk can you help? After downloading the Japanese govt's OCHA app you have locked me out of my email for "suspicious behaviour". I am also being told I have got the security questions wrong. I cannot connect to yr UK number from Japan either @EE Er....HELP!

  • Karen9590 Karen9590 (@Karen9590) reported

    @EE Yes it is, we were at Horsey Gap when the network switched and we suddenly went to European time too. There were three of us all on the EE network that did the same.