EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.

City	Problem Type	Report Time
Stoke-on-Trent	Total Blackout	14 days ago
Stoke-on-Trent	Internet	19 days ago
Sandbach	Phone	1 month ago
Crewe	Phone	1 month ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Richard Wiseman (@The_RichWiseman) reported 5 minutes ago from Crewe, England

  @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

• 
  🧚‍♀️ (@xrachelizabethh) reported 6 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 12 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Sime (@FowldsSimon) reported 15 minutes ago from Crewe, England

  @EE Yes no problem

• 
  Alex Vitsileos 💙 (@spartan888) reported 17 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  Jason (@JasonBFB) reported 21 minutes ago from Madeley, England

  @x3bwb @EE Yep not working..🤨

• 
  Mark Mitchell (@Mark66mitchell) reported 24 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 24 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

• 
  Craig Green (@BeardedGreen1) reported 27 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  ♡ Amy 🌷 (@amy86beeston) reported 29 minutes ago from Crewe, England

  @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 32 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Jake (@JakeLCartwright) reported 32 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 33 minutes ago from Cheadle, England

  @EE Poor show today folks. No customer service?

• 
  I_Am_Me (@Mr_Owen77) reported 40 minutes ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  Jason (@JasonBFB) reported 41 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  Jason (@JasonBFB) reported 46 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  Ryan© (@RyaaaannC) reported 49 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  Dave. (@D_Elliott7) reported 56 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 58 minutes ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

• 
  Ben (@pashasolecci) reported 59 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danielle Chaters (@daniellechaters) reported 3 minutes ago

  @EE is there something wrong with EE signal in DH3 area? My signal keeps dropping to no bars in my home where I’ve never had an issue before

• 
  AndyLFC 🇬🇧 (@C2_ANDY74) reported 8 minutes ago

  @dalli_72 @EE I get 5G but it’s poor. Get 5G then back to 4G then back again. That’s why i think that phone signal in UK is behind US,Canada Europe and Asia

• 
  Peter H Todd (@Peter_H_Todd) reported 9 minutes ago

  @EE @NOW we've recently purchased another Firestick (for mostly watching F1). Our EE box is very close to the TV due the living room layout, but why is the firestick a little buffering. Sometimes it feels like it's being filmed in 1.25 speed & then 0.75 speed, any help/know why?

• 
  Audrey Gordon (@f1gpgirl) reported 11 minutes ago

  Getting by fed up with @EE as the television and internet is constantly dropping in and out. Has been an issue since installing but getting ridiculous now.

• 
  Alex Davies (@GNEAlex22) reported 12 minutes ago

  @EE Sick of wasting my breath with you guys, my app hasn’t worked for 18 months now and signal is very poor around Gateshead riverside. Don’t even know what I’m paying for anymore

• 
  Fadi F. (@FadiFaysal) reported 15 minutes ago

  @MarkyTalk @EE Share your sentiments Mark. Been with them since Orange days. Been absolutely horrible with moving homes that they moved me to BT & now I can’t even go back to EE where all my other mobile phones etc… are. Ongoing since July 6th & no hope!! Brag bout being best co 25 times!!

• 
  DR (@ulookingatmefu) reported 15 minutes ago

  @EE so wife has been on your live chat for 3 hours now. Yep 3 hours as you have not provided our free EU roaming as promised when she bought a new phone and renewed her contract in March. Is this how you treat over 25 year customers? @Ofcom a complaint will follow unless sorted

• 
  Ben (@WorbleGames) reported 16 minutes ago

  @lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about £100-£200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 17 minutes ago

  @EE WHERE'S MY BROADBAND? It's been months now and I'm still using your awful 4G hub . You've got until the end of August then I'm leaving. I'll also cancel my phone contract out of shear spite.

• 
  Bodz84 (@AFCBUDDY85) reported 18 minutes ago

  @EE dont worry, i'll just blast your Customer service team on the phone and then look cancel my broadband with you.