EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Audley, and Kidsgrove.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	15 days ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 51 seconds ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 2 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  Ben (@pashasolecci) reported 5 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 6 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Jason (@JasonBFB) reported 11 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 13 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

• 
  🧚‍♀️ (@xrachelizabethh) reported 15 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 16 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Jason (@JasonBFB) reported 16 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  Richie Knight (@richiechuff) reported 19 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  Jason (@JasonBFB) reported 19 minutes ago from Madeley, England

  @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 22 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 35 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Mark Mitchell (@Mark66mitchell) reported 35 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  Sime (@FowldsSimon) reported 36 minutes ago from Crewe, England

  @EE Yes no problem

• 
  Mark Johnson (@mark_pbs) reported 43 minutes ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 53 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 58 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  Jake (@JakeLCartwright) reported 59 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 59 minutes ago from Cheadle, England

  @EE Poor show today folks. No customer service?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐐 (@oatesch) reported 43 seconds ago

  @rorysutherland HS1/eurotunnel is a particular embarrassment. @EE were contracted to provide signal (perhaps just tunnels?) and yet there’s ~none

• 
  Quelpanama (@Quelpanama) reported 5 minutes ago

  @TomTugendhat @O2 @EE Yet another issue where we have to think back to Tom’s time in Kabul liaising between MI6 and the SAS. Apparently sitting behind a desk in a building yards away from a communication mast he got a good signal. So heroic!

• 
  Sarah Dixon (@SiDix67) reported 5 minutes ago

  @EE Call the number and guess what? Yup, an automated message. "Hang up, we"ll send you a text to get started."

• 
  Pauline Cullen (@PaulineCullen14) reported 6 minutes ago

  @EE what has happened to EE ? Impossible to get hold of them to report problem with broadband

• 
  ᴄᴏʟɪɴ ᴇɴɢʟɪꜱʜ (@ColinJEnglish) reported 7 minutes ago

  Dear @EE, why does my new fibre broadband installation not work all the time? It's down in the evening, early morning, and sometimes in the afternoon. Not every day but it is annoying.

• 
  Darrell fletcher (@Fletchmeister81) reported 8 minutes ago

  If you live in Rhyl and are thinking of moving to @EE because of there coverage map saying you get 5g+ dont its not even working yet apparently 99% of Rhyl should get it, you only get 4g and its crap

• 
  Pauline Cullen (@PaulineCullen14) reported 10 minutes ago

  @SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??

• 
  JC (@jaykona3670) reported 10 minutes ago

  @EE still waiting for the extender hub to resolved. Don’t say call customer services on 150, it doesn’t provide anything other than a rubbish text message service using a BOT.

• 
  And That’s On You (@Amazonian589) reported 11 minutes ago

  @EE it is dumb to need to verify WiFi login by needing a passcode I can only access by email WHEN I AM TRYING TO LOGON TO WIFI. I have no bloody internet!!! Make it make sense

• 
  Alun Morgan (@Broomrig) reported 11 minutes ago

  @EE I seriously doubt it works for anyone. Please do as I have asked and log a fault on your network in NE65. I’m not the only one experiencing problems, the area Facebook page has many similar reports.