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EE outages and service status in Newcastle under Lyme, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.

CityProblem TypeReport Time
Stoke-on-Trent Total Blackout 23 days ago
Stoke-on-Trent Internet 29 days ago
Sandbach Phone 1 month ago
Crewe Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices ๐Ÿ‘

  • xQueen_Piscesx
    Pamela โค๏ธ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, Iโ€™m currently on my phones 4g coz itโ€™s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • GreenBowlerHat
    Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isnโ€™t back to normal. I have a lot of work calls this week and itโ€™s not going to be good enough for video calls!!

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so donโ€™t tell me to phone the helpline again..

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But itโ€™s actually really bad. I just wanted any ideas on what to do? Thanks.

  • DJJC66
    David JJ Crowther โš“๏ธŽ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @x3bwb @EE Yep not working..๐Ÿคจ

  • philjame5
    UK Adventure Cycling (@philjame5) reported from Brown Edge, England

    @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

  • pashasolecci
    Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads whatโ€™s occurring @EE

  • Beans_TBR
    Adam Dickinson (@Beans_TBR) reported from Stoke-on-Trent, England

    @EE How do I cancel?

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps itโ€™s currently running at?! Also, Iโ€™m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I canโ€™t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • Mr_Owen77
    I_Am_Me (@Mr_Owen77) reported from Stoke-on-Trent, England

    Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

  • amy86beeston
    โ™ก Amy ๐ŸŒท (@amy86beeston) reported from Crewe, England

    @EE please help. Iโ€™m a new customer and have been given a PAC code by Vodafone to transfer my number but itโ€™s not working on your website, says itโ€™s incorrect. I canโ€™t get through on the phone to you or online chat

  • Mark66mitchell
    Mark Mitchell (@Mark66mitchell) reported from Cheadle, England

    First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pagechord
    Alan Royston (@pagechord) reported

    @Hepworthclare @EE Clare, been going through my own problems with @EE for weeks, their transition to digital landline is shambolic. Their newly supplied Smart Hub wouldn't connect, landline doesn't work. Customer service is appalling, also now told can only view bill via App. ๐Ÿ˜ค Good luck!

  • coldesign_ltd
    Col Price (@coldesign_ltd) reported

    @EE At no point is it mentioned that only wifi will do the speeds and anything else wont. All our stuff is ethernet. Oh and also im still being charged up till the 21st for a substandard and misleading set up.#bt #ee @BT @EE . Never again . And totally inept customer service too

  • HamdonMart
    Martin McConachie (@HamdonMart) reported

    @EE I've tried this and it doesn't work. Have been into a store today, they thought it was the sim but after changing it, still no service. Tried activating an eSim and this has now failed too. Still can't get access to live chat or anything.

  • gunnyDev
    Kevin Gunn (@gunnyDev) reported

    Hey @EE, Long time customer here since the orange days. I have many devices with you, including broadband. We use the little 4g wifi boxes to keep our cameras live when searching for missing dogs. What deal can you do? They are not on all the time, just as and when #harveysarmy

  • pagechord
    Alan Royston (@pagechord) reported

    Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported

    @EE why is your App so rubbish. I try to pay my bill and I get an error, I don't know if it is paid or not. Every month it's the same problem. I can't find anywhere to contact customer services if it even exists. Such poor service.

  • anthony_ha15609
    Kevin Anthony Haynes (@anthony_ha15609) reported

    @EE By way it is not me using EE. That's my mom+aunt, who's visiting. I do not use EE services. No funds to pay your service. And when I make some funds online to bank+buy food you are WiFi and cell tower signal blocking. I use home WiFi to earn mine fair + exodus England+U.K+B.I

  • edfen19
    Edfen19 (@edfen19) reported

    Anybody else had issues with @RiseFibre ? I am not even a customer yet as we're waiting to be connected & already pissed off. Passed me around different departments & then had me on hold for 13mins. Might give @EE another call to see if they can renew my package at a lower price

  • itstomwoo
    Tom (@itstomwoo) reported

    @christesla @Unrealistic693 @EE Damn have you tried *3001#12345#*

  • SameenaAhmad7
    Sameena Ahmad ๐Ÿ‡ช๐Ÿ‡บ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@SameenaAhmad7) reported

    @Hepworthclare @EE My local shop was very dismissive and wilfully unhelpful but I did get help on the phone a couple of years ago. Can't find the number I used.