EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Audley, and Kidsgrove.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	5 days ago
Audley	Phone	1 month ago
Stoke-on-Trent	Total Blackout	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Damon Chandler (@damonlufc88) reported 2 minutes ago from Leek, England

  I'm guessing I'm not the only one having @EE internet issues on my phone?

• 
  Jason (@JasonBFB) reported 4 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  Mark Johnson (@mark_pbs) reported 6 minutes ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

• 
  UK Adventure Cycling (@philjame5) reported 16 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

• 
  Jason (@JasonBFB) reported 24 minutes ago from Madeley, England

  @x3bwb @EE Yep not working..🤨

• 
  🧚‍♀️ (@xrachelizabethh) reported 24 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  Ben (@pashasolecci) reported 24 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 27 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Richard Wiseman (@The_RichWiseman) reported 27 minutes ago from Crewe, England

  @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

• 
  Richard Wiseman (@The_RichWiseman) reported 32 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Jake (@JakeLCartwright) reported 34 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Richie Knight (@richiechuff) reported 36 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 37 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  Craig Green (@BeardedGreen1) reported 37 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 41 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  Dave. (@D_Elliott7) reported 45 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Mark Mitchell (@Mark66mitchell) reported 51 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 55 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 56 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 57 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Billy (@Tomcat1006) reported 2 minutes ago

  @EE They haven't; were on the phone for over an hour! So now I have to call tomorrow to cancel my contract because I have today left on it!

• 
  Yvonne Gordon (@yonvon) reported 8 minutes ago

  @EsharDhill20660 @EE Been with them 25 years and never had an issue

• 
  Belfast Col (@BelfastCol) reported 8 minutes ago

  @EE on hold for technical support. After the recording told me you are the UKs favourite network you then told me my call should be answered 'within an hour' Really!?!?!

• 
  Shaun Croft (@shauncroft1985) reported 10 minutes ago

  @EE pathetic service. You can see my phone's broken but won't help, so your happy to charge me my contract for a broken phone

• 
  Greg (@gregoryarios) reported 10 minutes ago

  @England @EE I don't give a damn about NFL.

• 
  Paul Scullion (@Dr_Letterman) reported 12 minutes ago

  @hulllad47 @robbopalmer @EE Same here. They told my parents they could have 2 free tablets and a decrease on their monthly payments. Neither was true. Complained and they said they would get the tablets picked up by DPD. DPD never arrived. After 4 further DPD no-shows we had to send them back via Royal Mail

• 
  🤟🤟🤟 (@TakittyAi) reported 15 minutes ago

  @EE I cant send the message through. The connection is still on and off all day! Im a new customer!

• 
  Rob Palmer (@robbopalmer) reported 21 minutes ago

  Is there a company with worse customer service y than @EE My advice is to avoid them at all costs - or it will cost you.

• 
  hughdankelso (@hughdankelso) reported 25 minutes ago

  Hey @ee You keep saying you are sending me a code but it never appears. Cannot access my account to check why payments are being taken from my account

• 
  KWAKU RONABELLINGHAM (@KyleStephen77) reported 26 minutes ago

  @iamdatdudeee @England @EE Retarded? Says someone who think Gordon was better than Konsa? You’re stupid