EE Outage Report in Newcastle under Lyme, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Cheadle, Stone and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle |
Phone | |
| Stone |
Internet | |
| Cheadle |
||
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet | |
| Cheadle |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Adam Dickinson
(@Beans_TBR) reported
from
Stoke-on-Trent, England
@EE How do I cancel?
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Mark Owen (not that one) 💙
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
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UK Adventure Cycling
(@philjame5) reported
from
Brown Edge, England
@EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jermaine | Concept Creator
(@CConceptCreator) reported
@Josh86034897 @LoverOfTechBA @EE That is why I am saying: hope it improves. First day so you never know.
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Raj Sohal
(@Sohal1989) reported
@EE What’s up with your network!? I can’t even load up a game or Instagram!
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Choirgirl Louise 🇪🇺🇬🇧
(@choirgirl293) reported
@EE I've had intermittent "emergency calls only" for the past several days now. What's going on? And will you be supplying a partial refund for my lack of service and the significant inconvenience it's caused as I have been unable to make calls or send/receive texts consistently?
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Dawn Stone
(@Dawn_BHAH_Stone) reported
@EE I've sent another DM as I've been away & the issue is still not resolved despite following the advice given
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🏴☠️ Capt Chipper Sparrow 🏴☠️
(@Chipper_Magee) reported
I’ve noticed that in several popular/fairly densely populated places around the north-east, @EE service is absolutely shocking (York and surrounds especially). Then, trying to top up a 4G wifi device is akin to jumping through endless loops whilst working out the enigma machine.
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Alastair Ankers
(@AlastairAnkers) reported
@EE Yes - I had my issue partly resolved. I definitely have an issue with how you treat customers when they roam abroad - especially when they already pay for unlimited data.
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Beth
(@bethanct) reported
@EE Hiya - my phone service is suspended and the automated message says I need to make a part payment of over £300 to unsuspend. However, when I login to my EE it shows I'm +£1 in credit and there's no balance to pay? I've paid all bills and it's never £300. Help?
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Charlie Canavan
(@CharlesCanavan) reported
@VodafoneUK I’m going to leave, as a result. What a shame! @EE are doing unlimited data internationally, I’ll jump ship to them. Your customer service has gone downhill too, it’s impossible to get through to Prime Contact! You’ve gone from amazing to ****, in the space of 2 years
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karlicoss 🤍💙🤍
(@karlicoss) reported
@EE hi, I have no mobile internet at SA62 3AH since yesterday afternoon, it worked fine before. Is there a base station issue or something like that? Thanks.
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Charlie Canavan
(@CharlesCanavan) reported
@VodafoneUK But Vodafone is in most countries in Europe, as well as many other ROW countries, so this makes your argument invalid, as far as I’m concerned, especially when @EE can offer international roaming! But, it’s the entire customer service experience too, as I already mentioned….