EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.

City	Problem Type	Report Time
Stoke-on-Trent	Total Blackout	2 hours ago
Stoke-on-Trent	Internet	5 days ago
Sandbach	Phone	21 days ago
Crewe	Phone	24 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Jason (@JasonBFB) reported 9 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  Richie Knight (@richiechuff) reported 13 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  UK Adventure Cycling (@philjame5) reported 15 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

• 
  Jordan Smith (@Jord_Smithhh) reported 16 minutes ago from Crewe, England

  @EE New customer

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 17 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Lloyd Cooke (@lloyd_cooke) reported 20 minutes ago from Stoke-on-Trent, England

  @EE @santanderuk ....poor customer service - buyer beware!

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 20 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Sime (@FowldsSimon) reported 21 minutes ago from Crewe, England

  @EE Yes no problem

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 22 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Dave. (@D_Elliott7) reported 33 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 36 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 38 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

• 
  Ryan© (@RyaaaannC) reported 38 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  Jason (@JasonBFB) reported 40 minutes ago from Madeley, England

  @EE no service in CW3 area..

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 42 minutes ago from Cheadle, England

  @EE Poor show today folks. No customer service?

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 46 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Jason (@JasonBFB) reported 47 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 49 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  del (@del__91) reported 52 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 53 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  agrumpyaulman (@agrumpyaulman) reported 2 minutes ago

  @EE #billing Check your bills with EE!! After 39 years with BT we switched to EE in June. Never had any inaccuracies in my bills with BT. Ever since switching every bill has been wrong! Staff are friendly and helpful and sort it out but this shouldn’t happen.

• 
  Caitriona Jenkins (@CaitrionaJenki1) reported 2 minutes ago

  @EE How can I speak to someone who will fix the fault on my landline please? I have spent hours on the phone and finally got through to someone sensible @ee last week. They confirmed calling my landline from a mobile is simply a dead line. Call back promised today. Nothing.

• 
  Jabzz (@thejabzz) reported 2 minutes ago

  So @EE failed at customer services today. They make the mistake, make things worse and dont want to fix it. It shouldn't be this difficult and stressful for a disabled person to just get broadband! Appalling!! 🤬

• 
  Rootezroo (@Root_Ezroo1) reported 2 minutes ago

  Ooooooooh @EE ITSALL BEGINNING TO MAKE SENSE WHY YOUR SERVIC HAS BEEN A BAG OF **** LATELY, YOURE NOW GOING TO SELL US 5G PLUS YOU ***** SLAGS

• 
  Bigpiz Official Page (@bigpiz_) reported 3 minutes ago

  Best network 25 years running" @EE my plan is £25/month. This bill: £137. I called Jamaica. Didn't realise it was £4 PER MINUTE. £116 in out-of-plan charges with zero warning, no spending cap, no alert. Just a £137 bill hitting my Direct Debit on the 28th. How is this fair?

• 
  Louise Mullins (@_Loulabelle_) reported 6 minutes ago

  @EE what's going on woth my mobile phone signal? Itd been really rubbish for days now.

• 
  Sajjad El Patron (@SajjadElPatron) reported 8 minutes ago

  @EE We order a TV and it’s damaged. I spoke to the customer service more than 1 hour and 1 person ask all the details and waste 20,25 minutes and pass the phone to another and she asked me the same questions and pass to the other. EE supply chain giving a time slot 9am to 5pm 1/1

• 
  paul clorley (@PClorley) reported 10 minutes ago

  @h1xone @EE The same ee signal always crap where i live , went to smarty £7 a month as opposed to £24ish with ee , both sim only plans i still get unlimited calls and texts and 6 times the data i had with ee , now get 24gig

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 11 minutes ago

  @EE Hello yet again, it's been two weeks now and still nothing from you. EE is the only unresolved item - please do something to help me draw a line under selling my dead Mum's house.

• 
  Carl Dickinson ⚽️🍺🤍🖤🤍 (@CarlDic69722892) reported 14 minutes ago

  @amybobbles @EE I think EE and BT are joined. Never had an issues with it tbh.