EE Outage Report in Newcastle under Lyme, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Nantwich, Congleton, Crewe and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Nantwich |
Phone | |
| Congleton |
Internet | |
| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Hughes
(@Richard51731042) reported
@EE is there an issue in NP20 area, both my wife's and my phones can make or receive any calls, both on EE
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Trevor william little *** till I die
(@Trevorwilliaml3) reported
@mouthwaite @EE Sorry Tamsin couldn't have better service from EE shop last month and that's in Northampton .
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Helen Clapp
(@HelenClapp) reported
@EE hi, similar problems here to everyone else it seems, can't make or receive calls but data and texts working fine. I've reported the problem online, do you have any more info?
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Barry Skelhorn
(@BuffaloBazza) reported
@neon_rainbows85 @mouthwaite @EE Treated you poorly, yet still got a Sim? Glutton for punishment springs to mind. Due an upgrade, but still looking at them for upgrade even after poor service? Clearly you enjoy bad service. Not go upgrade to meet your budget, but buy an Iphone? Starting to doubt your honesty?
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The Customer
(@TheCustomer18) reported
day 27 until @EE @bt_uk @virginmedia realise that I cannot get fibre optic broadband in my area because it is not installed and wish for them to install it, as opposed to there employees reading and just sending links on if I'm available for fibre in my area. #slow
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Gav Murphy⚽️️👹 🇾🇪 legacy supporter
(@gavalar83) reported
@_DanielRyan @EE I can help I work in upgrades lol
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HuggonAssociates
(@HuggonA) reported
@mouthwaite @EE Phone them - they’ll sort today. I had the same issue. The shops are pants. Online I’ve found to be very good 💖💖
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AmyQuinn
(@AmyQuin23833500) reported
@mouthwaite @EE After my wife passed the service in store was disgusting. Will never use them.
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folsomrunner
(@folsomrunner) reported
@EE is there an issue with phone service at the moment? I have been calling various people this morning but now unable to connect any calls!
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jue
(@juecork) reported
@EE Hi, I can't make or receive calls. Is the network down?