EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Kidsgrove, and Cheadle.

City	Problem Type	Report Time
Stoke-on-Trent	Total Blackout	5 days ago
Kidsgrove	Internet	7 days ago
Cheadle	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 5 seconds ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

• 
  I_Am_Me (@Mr_Owen77) reported 1 minute ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 2 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 4 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 13 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  Alex Vitsileos 💙 (@spartan888) reported 15 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  Ben (@pashasolecci) reported 16 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Richie Knight (@richiechuff) reported 27 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  Richard Wiseman (@The_RichWiseman) reported 35 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Lloyd Cooke (@lloyd_cooke) reported 39 minutes ago from Stoke-on-Trent, England

  @EE @santanderuk ....poor customer service - buyer beware!

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 41 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Craig Green (@BeardedGreen1) reported 42 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Jason (@JasonBFB) reported 44 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 47 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  Mark Johnson (@mark_pbs) reported 48 minutes ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 50 minutes ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

• 
  Craig Green (@BeardedGreen1) reported 51 minutes ago from Stoke-on-Trent, England

  @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

• 
  Jason (@JasonBFB) reported 52 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  Jason (@JasonBFB) reported 56 minutes ago from Madeley, England

  @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

• 
  del (@del__91) reported 56 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@David_B235) reported 7 minutes ago

  Anyone else having issues with @EE Wi-fi my Internet has been off for over 2 hours having to use

• 
  David (@davelympo) reported 9 minutes ago

  @EE useless customer services no email address, live chat are less than helpful, all you do is keep raising complaints which never get resolved

• 
  Jake Murphy (@jake_murphy95) reported 9 minutes ago

  @shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick

• 
  Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported 15 minutes ago

  @EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then

• 
  Nelly - @thebaines.bsky.social (@thebaines) reported 17 minutes ago

  @EE We tried an option where we have slight increase and installation was due, but even keeping the same it still said installation was required. We did have teething issues when we originally installed so wouldn't want a repeat and are confused as to why it even comes up...

• 
  AFCdonnilad (@afcdonnilad) reported 20 minutes ago

  PT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 22 minutes ago

  yet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄

• 
  Don kk (@comm_triplev) reported 23 minutes ago

  @EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents

• 
  Micky Jones (@MickyJones_) reported 25 minutes ago

  @SteveA39845825 @EE We don't you apologise for the app being down or at least admit you're having problems with the app

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 26 minutes ago

  @EE That’s no good I can text and it wants me to respond to texts that I get. I’m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful