EE Outage Report in Newcastle under Lyme, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (37%)
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Internet (34%)
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Total Blackout (14%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Crewe, Nantwich, Leek, Stoke-on-Trent, Newcastle under Lyme, Congleton, Stone, Sandbach and Brown Edge.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Nantwich |
Phone | |
| Crewe |
Phone | |
| Leek |
Internet | |
| Stoke-on-Trent |
Internet | |
| Newcastle under Lyme |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Callum Hurley
(@MultiCallum) reported
Ultimately, @EE are the ones who broke UK law by denying me support with a faulty product within a couple months of purchase. But I did hit a dead end with both companies and I'm thrilled to see Nreal take responsibility and work on improving their support.
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Iain
(@iggysqueeze) reported
@ee Why the failed service in Pewsey EE Team? No signal in the village since early September with only lame communications regarding estamated repair dates
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Callum Hurley
(@MultiCallum) reported
@EE Additionally, Nreal claim that their contract with EE states that they are not allowed to provide after-sales support for devices sold through EE. This was at EE's request. So I respectfully recommend EE take a good close look at their contract with Nreal and, you know, UK law.
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Mark
(@dizzy1441) reported
@EE so mad right now I have missed very important calls today though no signal again I have sent a good bit of time this week trying to sort with yourselves and still the same problems now I have missed my appointment 🤬🤬
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Pass Me The Henny 🥃
(@PappsGC) reported
@EE I’ve got no signal in Barcelona what’s going on
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Callum Hurley
(@MultiCallum) reported
@EE Also note this was so difficult to purchase in the first place, that I actually had to purchase it on a friend's mobile plan. So this support actually went through another person, I can provide their name if you decide to look further into this.
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John
(@dodgy_john_89) reported
@EE @rootmetrics Had EE broadband and you rang me up and offered us a "better deal" with BT and the Internet is slower and can't handle streaming a TV show and online gaming at the same time, now we're stuck with a crappy network and past the 14 days cooldown because "it takes a bit to settle in"
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Gary James Actor 🎭
(@peasmoldia) reported
@EE Sorry I didn’t get back to you earlier. The signal strength was poor yesterday in Battle but now I’m back outside the area it’s ok. Nothing for you to do thank you 🙏🏼
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Alex Turner
(@actuk) reported
@EE I could do with your help - I’m abroad and my phone has stopped making/receiving calls, unfortunately I can’t call you to speak about it and your website says online messaging is currently unavailable.
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Mⱺ℠ aber irgendwie unheimlich 👻
(@nevali) reported
spent nearly an hour on the phone to @EE attempting to get a SIM activated when the old one never arrived, only to get cut off whilst on hold for the third time