EE

EE Outage Report in Newcastle under Lyme, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newcastle under Lyme, Staffordshire, England 12/12/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent EE outage reports came from the following cities: Nantwich, Congleton, Crewe, Cheadle, Stone and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNantwich Phone
United KingdomCongleton Internet
United KingdomCrewe Internet
United KingdomCheadle Phone
United KingdomStone Internet
United KingdomCheadle E-mail

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • Mr_Owen77 Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • powerportraits David Calvert (@powerportraits) reported

    @EE Is there an issue with your voicemail system on PAYG at the moment, both my wife and my phone now won't go over to VM. Tried dialling VM ON to 150 and it's saying it 'can't complete request'.

  • TerrierEmz Emma (@TerrierEmz) reported

    @EE my phone never gets 5G but is a 5G handset? Partners on a 5G mobile with yourselves both handset are currently next to each other the *** has 5G the s21 plus doesn't?!

  • LegendaryAllen Michaعl  (@LegendaryAllen) reported

    @EE So basically pulling our pants down. Got it. I will start looking for a new provider. The 3.9% isn’t ideal but it happens every year (even though I feel I should pay the same price throughout the duration of my contract) but the 14.4% is a joke.

  • FreakyPatty Patricia Young (@FreakyPatty) reported

    @EE please sort out the EE app not opening for us iOS users since the latest version came out 3 days ago. Screen stays turquoise. Don’t ask me to DM you again as we did that already, it’s a wider issue & reports of it coming through.

  • ARWURZELBS3 Tony Wilkins 🔴⚪️ (@ARWURZELBS3) reported

    Hardly any signal 🛜 again in Bridgwater TA6 4AW @EE

  • Mark66mitchell Mark Mitchell 🏁🧡🏁 (@Mark66mitchell) reported

    @EE the mobile app not working? Deleted and downloaded again. Just a blank blue screen

  • jasonmb281 Jason Blake (@jasonmb281) reported

    @EE Hi team. Is there an issue with the EE app? Updated to iOS 16.4 and app not working?

  • Housefanatic House fanatic (@Housefanatic) reported

    @thePHILLOCKETT @EE Same here Phil. I'm running my contract down and leaving iut of principal because I can't trust a new lower contract renewal won't just increase to inflation busting increase again within 12 months. My bill is going upto £51 and £44 was a stretch

  • andrewfmuir andrew muir (@andrewfmuir) reported

    @EE hi, I have US roaming problems and seemingly no way of contacting you. Can you respond to my DMs please?

  • Gerbs05041171 Gerbs (@Gerbs05041171) reported

    @EE ref order xko291226288 UnfortunatelyI need to cancel this order. However I've lost my voice and cannot call. Is there someone I can email instead? Thank you