EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.

City	Problem Type	Report Time
Stoke-on-Trent	Total Blackout	23 days ago
Stoke-on-Trent	Internet	28 days ago
Sandbach	Phone	1 month ago
Crewe	Phone	2 months ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 2 minutes ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

• 
  Jason (@JasonBFB) reported 3 minutes ago from Madeley, England

  @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

• 
  Jason (@JasonBFB) reported 4 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  Jake (@JakeLCartwright) reported 14 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Jason (@JasonBFB) reported 15 minutes ago from Madeley, England

  @EE no service in CW3 area..

• 
  Ben (@pashasolecci) reported 15 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Sime (@FowldsSimon) reported 17 minutes ago from Crewe, England

  @EE Yes no problem

• 
  Alex Vitsileos 💙 (@spartan888) reported 17 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 29 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 35 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 36 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  I_Am_Me (@Mr_Owen77) reported 40 minutes ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 41 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 45 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 48 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  del (@del__91) reported 51 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

• 
  Jason (@JasonBFB) reported 57 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  Dave. (@D_Elliott7) reported 57 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 58 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  UK Adventure Cycling (@philjame5) reported 59 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Battaglia (@BattagliaAlan) reported 5 minutes ago

  @MsVespertilio @EE EE are awful they charged me 270 pounds for a supposed breach of contract , they admitted that they have no proof but I had to pay in protest!! 15 years as a customer down the drain never again with @EE

• 
  Liam Purves (@purves_liam) reported 8 minutes ago

  So had an email from @EE saying my TNT Sport is going up to £25pm, message us to cancel the sub. Messaged and they say it will cost £20pm if I want it again! So seems cheaper to cancel and resubscribe! How does that benifit loyal customers? @MartinSLewis @moneysavingexp

• 
  AnnBeddow🇪🇺 lno DMs (@BeddowAnn) reported 8 minutes ago

  @Hepworthclare @EE I do hope you get some satisfaction soon Clare, the Worlds gone mad with all this technical stuff. Could you perhaps contact the Ombudsman? I hate the system we have to plough through just to get a civil answer to a problem these days. They call it progress I’d call it regress.

• 
  Fuse Energy (@fuseenergy) reported 13 minutes ago

  @AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate some a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.

• 
  Abdullah lodhi (@alodh15) reported 13 minutes ago

  @EE On top of all of this we have had to lose our original account and told to sign up as a new customer. We have been a BT/ and now EE customer for nearly 20 years ! this all due to an EE error. @EE @WeAreOpenreach

• 
  John (@j199024) reported 14 minutes ago

  @banx82 @EE Same here. I never had any issue with Sky broadband.

• 
  Martin Elliker (@MartinElliker) reported 17 minutes ago

  @EE finally after 18 days I can stop posting piles of 💩 18 days it has taken to get my WiFi service that was great through BT to be transferred over to their partner EE - now just need to check everything works as it should including my TNT sports - let’s see shall we !!!!

• 
  Red Joan 🌹 (@JoanDevizes) reported 17 minutes ago

  @EE can someone at @EE let me know why it’s taking 7days to restore broadband for two 80+ year-olds with no landline or other means of getting help in an emergency?’

• 
  Iestyn T Davies (@iestyntdavies) reported 19 minutes ago

  @virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?

• 
  Chris Wheal (@whealie) reported 23 minutes ago

  Blimey! @EE can't you provide a decent signal in the middle of Blackpool?