EE

EE Outage Report in Newcastle under Lyme, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newcastle under Lyme, Staffordshire, England 12/05/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent EE outage reports came from the following cities: Cheadle, Stone and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheadle Phone
United KingdomStone Internet
United KingdomCheadle E-mail
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Internet
United KingdomCheadle TV

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • Mr_Owen77 Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • scott_0708 Scott (@scott_0708) reported

    4 days and counting with no @EE service in Sutton! Can't get 5G and last night couldn't even make a phone call! Any idea when it will be back?

  • R_Dawson98 Rebecca Dawson (@R_Dawson98) reported

    Been on online chat with @EE for almost an two hours now! Just cancel my contract like I asked you to do hours ago! Worst customer service I have ever known! 🤬

  • RichardPratt83 Richard Pratt (@RichardPratt83) reported

    @EE Why is a person emailing me and accessing my account? I have ask that she dose not have anything do with my account. It’s a conflict of interest while I have an ongoing complaint about her!

  • Sephirayne Emma - 🐝🌹 (@Sephirayne) reported

    @EE Please help. Having problem with an upgrade on business account. Your online chat is being useless. Is there a better way of contact?

  • filletdabitchx I am H 🏳️‍🌈💛🛸⚔️👻🧙 (@filletdabitchx) reported

    @EE just want to say a massive thanks to the Sheffield - The Moor store who went out of their way to help my none tech savvy parents, even transferring my mums photos for her! Amazing service went out of their way please pass on and give them some recognition

  • A_Clay_Tonne Ash (@A_Clay_Tonne) reported

    @EE Hi, looking to switch to you from @giffgaff. Do your PAYG SIM cards support Apple Watch with cellular data, visual voicemail, and eSIM? Or are these only on contract? Looking at the £10/month pack with 5GB data.

  • CNHBROWN Chris Brown (@CNHBROWN) reported

    @EE Network in KT4 has been almost non-existent for days. Can you let me know when this is planned to be fixed.

  • Cookie26Rach Rach (@Cookie26Rach) reported

    @EE I’ve recently upgraded & chose a plan where Apple Music was free for 6 months. I’ve tried to start it but it says I’ve already used it. Surely with it being essentially a new agreement, I should still be entitled as it was one of the reasons i chose the plan. Can you help?

  • BuyersReport Buyers Report (@BuyersReport) reported

    @EE I wonder if #EE could manage to give me the 4G Double Speed EE service it used to provide. Since the pandemic my service is now less than poor. >10% dropped calls. Data speed marginal. Clear site line to mast! Regularly repeating texts about 'problem in my area'.

  • NickCorston Nick Corston : FRSA : #I💛Art (@NickCorston) reported

    @EE Turned out that WH Smiths in Bude are selling EE PAYG Sims that have cancelled numbers and wouldn’t register on the network!!! They gave me two more, one was the same (£10 deal), another on a different deal (£15 top up) was OK