EE

EE Outage Report in Newcastle under Lyme, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newcastle under Lyme, Staffordshire, England 02/14/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Congleton, Market Drayton and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomCongleton Phone
United KingdomMarket Drayton Total Blackout
United KingdomCrewe Phone
United KingdomCrewe Phone
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CandlemyHandle1 Candle my Handle (@CandlemyHandle1) reported

    @EE That copy and paste reply proves my actual point. Hypocrite. I’ve already changed to Vodafone there’s no need to continue to try and get rid of me as a customer you’ve already done it. Strange marketing campaign, one that

  • DavidXMorris1 David Morris (@DavidXMorris1) reported

    @GeorgeMonbiot @VodafoneUK @EE for the benefit of the group, EE customer service is excellent. They are very well trained. No, I do t work for them. Only moved to Sky because EE became too expensive. Sky mobile are really good too. Don't work for them either.

  • incredibles2022 Brian (@incredibles2022) reported

    @EE I’ve just DM One of your colleagues and kept asking me the same questions over and over and over again so I gave up!!!🥵 another issue with EE they don’t listen!!

  • BenHarrisonYoga Ben Harrison (@BenHarrisonYoga) reported

    @tonybeech10 @EE I’ll do it for you 👍🏻 Massive fail @EE

  • The_Rebel_Fish Darth Fishkeeper (@The_Rebel_Fish) reported

    @EE Most ACTUAL studies have found that roughly half of all online misogyny comes from other women, and that's only half the story. There's misandry on top of that which I think we can pretty safely assume is at LEAST 50% from women. It is just as much her problem as his.

  • 469_socrates Socrates (@469_socrates) reported

    @EE Wow, another stand for something that isn’t a major issue. But slavery and death in Qatar, yep he’s fine with that…

  • Goddess1345 IamwhoIam 🇬🇷🇬🇧🇪🇺 🇸🇱 (@Goddess1345) reported

    @GeorgeMonbiot @EE the bill with a payment plan. @EE instead wiped off the whole bill of over £2000. That alone made me cry bcos it never entered my thoughts they could do this. I’ve been with them now for 7/8 years no & have no intention of leaving.

  • TikkaTemple Richard Temple (@TikkaTemple) reported

    @EE hi I’m trying to transfer my old BT number to a new EE SIM but your website doesn’t recognise the 9 digit PAC code given to me by BT. Why not? Please help. Thanks Richard

  • UKurbanite UK Urbanite (@UKurbanite) reported

    @EE I'm sick and tired of the word 'hate'. So I've muted you, and made a mental note never to do business with EE.

  • shazzaroo33 sharon leyland (@shazzaroo33) reported

    @EE Yes still no signal at home what's the latest?