EE outages and service status in Newcastle under Lyme, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Audley, and Kidsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Internet | 14 days ago |
|
Audley
|
Phone | 2 months ago |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, EnglandWas told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Mark Mitchell ๐ (@Mark66mitchell) reported from Stoke-on-Trent, England@EE Every so often, my account says I have extra charges - ranging from 50p to ยฃ300. When I log out and back in again, itโs zero and Iโve never been charged the โExtraโ. Why is this happening?
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, Iโm currently on my phones 4g coz itโs so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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Jake (@JakeLCartwright) reported from Shavington cum Gresty, England@EE โWeโre experiencing issues with calling and texting services. Due to high call volume, weโre unable to connect you to an advisorโ This is unacceptable @EE, I have COVID and Iโm trying to work from home & keep in contact with loved ones. Itโs been 24+ hours ongoing.
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Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Yes on wed dinner time. Shouldnโt be that bad should it tho?? Cheers, Steve.
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Ben (@pashasolecci) reported from Stoke-on-Trent, EnglandAll day no signal lads whatโs occurring @EE
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Viowlett @EE Don't even talk to me about Virgin ๐ญ we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. ๐
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David JJ Crowther โ๏ธ (@DJJC66) reported from Stoke-on-Trent, EnglandPublic Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Mark Owen (not that one) ๐ (@Mr_Owen77) reported from Stoke-on-Trent, EnglandSorry @EE your new android app is crap. Please revert back to your old one
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Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Any chance you can get my broadband running above the 18mbps itโs currently running at?! Also, Iโm sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Jason (@JasonBFB) reported from Madeley, England@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices ๐
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Mark Mitchell ๐ (@Mark66mitchell) reported from Cheadle, England@EE Poor show today folks. No customer service?
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Pamela โค๏ธ (@xQueen_Piscesx) reported from Crewe, England@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Mark Mitchell (@Mark66mitchell) reported from Cheadle, EnglandFirst night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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Richard Wiseman (@The_RichWiseman) reported from Crewe, EnglandIn 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ะฉฮฃBBY (@TheonlyWebby) reported@EE how do I make a complaint about your door to door people? 7pm. Presses the ring doorbell. Doesnโt wait for a response. Hits the door like heโs coming through it. Just as my 10 month olds had gone to bed!
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Peter Alston (@paalston) reported@TomTugendhat @O2 @EE Make it the law, ofcom, that if thereโs no decent reception on your chosen provider then mobiles piggyback onto a service which is actually available whenever you are, akin to the 999 thing - your mobile provider pick up the cost. Arguably just one UK network would be better
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Pete Searle (@PeterSe38295412) reported@EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.
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Toby #FBPE #FBPA (@tobybmth) reported@TomTugendhat @O2 @EE Yes there is a massive problem with phone signal however it didnโt start in July 2024. What were you all upto? Were you busy virtue signalling?
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๐ท๐. ๐ผ๐๐ ๐ถ๐ข๐ก๐๐๐ ๐ (@IanCutress) reported@TomTugendhat @O2 @EE What did you do in the years you were in government to fix it? Plenty of time to do something, and yet. Stop virtue signalling and find some introspection.
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Gareth Owen (@gjo2405) reported@EE been trying all day to speak to someone about my WiFi router which canโt hold devices to it. Keep going through the text and waiting for someone to call. Seriously considering leaving. V poor service
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Natalie (@Natz_Fay) reported@EE @_nicks_tweets Iโm also suddenly getting no service at all. Iโm here travelling in Denmark!
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Steveo Davies๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@STEVEOLUCKY7) reported@emsdoesnothing @EE Its total ****. I have been complaining for months. Never get what I was promised constantly resetting my router,going through fault check . 2nd router plus engineer visit still the same had a tits full. How do I find out when my contract is up so I can go elsewhere.. ๐ก
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Tom Andrews (@elondonlad) reported@status_is_down @EE yes, mine is not working!
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Barbara Richardson (@Barbara25122320) reported@TomTugendhat @O2 @EE Iโm in Dulwich too. Wasnโt it Boris and his cycling Czar who gave us cycle lanes and closed roads? What did your party do in government to improve mobile service?