EE

EE Outage Report in Newcastle under Lyme, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newcastle under Lyme, Staffordshire, England 04/19/2025 08:20

April 19: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Crewe and Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent TV
United KingdomCrewe Internet
United KingdomNewcastle under Lyme Internet
United KingdomCrewe Internet
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • Mark66mitchell Mark Mitchell (@Mark66mitchell) reported from Cheadle, England

    First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @x3bwb @EE Yep not working..🤨

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE no service in CW3 area..

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • FowldsSimon Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

  • lloyd_cooke Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England

    @EE @santanderuk ....poor customer service - buyer beware!

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • Jord_Smithhh Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @EE New customer

  • amy86beeston ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

  • RyaaaannC Ryan© (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Peskyblinder1 𝕻𝖔𝖚𝖓𝖉 𝖘𝖍𝖔𝖕 𝕳𝖚𝖊𝖞 𝕹𝖊𝖜𝖙𝖔𝖓 ✊🏽 (@Peskyblinder1) reported

    @Hawf_Cut @balligerent18 @EE It’s strange how these people only “care” about the victims of the grooming gangs but can’t speak up about white English boys and girls being abused in their own homes or the women who go for a night out and never make it home

  • MrHutch03 Mr_Hutch (@MrHutch03) reported

    @EE It's taking you th same time as last year and every day in between, I'd put money on it! It's a shameful way to treat customers. Would you stand in line at customer service desk for twenty minutes? Of course not....

  • Victoriaalice96 victoria nicholls (@Victoriaalice96) reported

    @EE. Been having serious issues with my service. Little to no service to make or refiner calls, no mobile data.. nothing. What is going on and when is this massive issue going to be fixed

  • gtothet123 Glyn (@gtothet123) reported

    @ee why is the signal so bad lately everywhere? And there are dropouts all the time. I no longer get signal in areas that I used to either

  • CatCDuncan Catriona Duncan (@CatCDuncan) reported

    @EE - when are you going to fix the signal issue in London? I got a text two days ago saying engineer has to come - will update on 26th! Really?? I've been without a signal for nearly 4 days. It's non existent. Please sort it out.

  • shane43633514 shane (@shane43633514) reported

    @EE blatant misandry. Hang your head in shame @ee

  • midgetmummsie Frances Carr (@midgetmummsie) reported

    @PhilMitchell83 @EE Just had this conversation with my 14yo son, as the ad was on YouTube. He thought #NotHisProblem and #NotTheirProblem were also #'s. i.e. the person perpetrating the hate is the one with the problem. If only that was the subliminal message of this ad 😔 I guess it got

  • AnnDuffieldnews Ann Duffield (@AnnDuffieldnews) reported

    @EE I am on mobile data and emails are NOT coming through to me or my offices My IT man tells me this problem is affecting users of hosted exchange servers on 4G broadband or mobile data. We are now looking at switching to Starlink from EE broadband for our 11 contracts.

  • katiein31851909 katie ingram (@katiein31851909) reported

    @EE my phone isn’t working when im out and about even though it says it’s got 4g- it’s driving me mad!! Is there a problem? I’m in Worcestershire

  • SenoraAses01 Ases01 (@SenoraAses01) reported

    @EE just landed in the states and no signal. Nothing. Using airport wifi at the moment. Can’t call as the service and all are down. What the heck am I supposed to do!!