EE outages and service status in Newcastle under Lyme, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Cheadle, and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle
|
Internet | 14 days ago |
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Cheadle
|
Phone | 26 days ago |
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Cheadle
|
Phone | 26 days ago |
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Stoke-on-Trent
|
Internet | 29 days ago |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England@EE Poor show today folks. No customer service?
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Alex Vitsileos 💙 (@spartan888) reported from Weston, England@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, EnglandWas told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Ben (@pashasolecci) reported from Stoke-on-Trent, EnglandAll day no signal lads what’s occurring @EE
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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♡ Amy 🌷 (@amy86beeston) reported from Crewe, England@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, EnglandSorry @EE your new android app is crap. Please revert back to your old one
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Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Jason (@JasonBFB) reported from Madeley, England@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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Ryan© (@RyaaaannC) reported from Crewe, England@EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue
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Jason (@JasonBFB) reported from Madeley, England@EE not able to login to account since yesterday all the same problems as other people have posted
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David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Dave. (@D_Elliott7) reported from Standon, England@EE is there any chance I could get some help please
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Richard Wiseman (@The_RichWiseman) reported from Crewe, EnglandIn 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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L Davies (@Leedavi39933109) reported@EE Please avoid this company if you don’t want sky high mobile phone bills, expensive broadband that’s not a patch on virgin plus awful customer services, can’t wait to be out of contract, try ID mobile for phone and virgin for broadband
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Harry (@pompeyhammer) reported@EE That doesn’t help in the slightest with watching TNT
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James (@palmerzan587) reported@EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!
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James Smith (@metaled92) reported@EE Good Afternoon I have come off the phone with an advisor about an eSIM transfer issue. Done the replacement via myEE app QR code. The new phone is now on “Activating”. How long can this take please?
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Ian Jones Ⓜ️ (@ijones2932) reported@EE Exactly which means I should be able to pay either off at any time but according to @EE I can't pay up and leave the service and keep paying for the phone (which is a credit agreement). I have to pay the outstanding device balance as well just because I have over 12 months left!
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Tobes (@theGrimey) reported@EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).
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dystopian (@NNazir) reported@ianclatworthy @EE She’s need to spk to bereavement team change name on account then set up price for new customer offer price and reduce cost for line and b/b sorry for your loss mate you might wanna be with mum if you can and help explain it to them ,
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Dave (@_DaveCross_) reportedDear @O2 - your CS chat function is as hopeless as my 4/5G reception…And having your rep close it without resolving my issue is a tad suboptimal. Coverage for Leics/Northants is abysmal Even without a crystal ball, I can see @EE in my future
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cal🏴 (@TartanHaggis93) reported@EE I have, more than once and recieved no resolution. It is not worth me annoying myself reporting it again for you guys to do nothing when i can just change provider
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Matt Potter (@mattjpotter75) reported@EE Placed order twice for new phone. First order cancelled by you. EE text to speak to bot. Bot said phone you. Tried. Time didn't allow me to wait on hold. New order placed. Your text. Speak to bot. Been waiting for bot to speak for 5 hours... Can someone real please help!