EE outages and service status in Newcastle under Lyme, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (33%)
- Total Blackout (33%)
- Phone (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Audley, Stoke-on-Trent, Kidsgrove, and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Audley
|
Phone | 16 days ago |
|
Stoke-on-Trent
|
Total Blackout | 22 days ago |
|
Kidsgrove
|
Internet | 24 days ago |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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โก Amy ๐ท (@amy86beeston) reported from Crewe, England@EE please help. Iโm a new customer and have been given a PAC code by Vodafone to transfer my number but itโs not working on your website, says itโs incorrect. I canโt get through on the phone to you or online chat
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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Pamela โค๏ธ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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Alex Vitsileos ๐ (@spartan888) reported from Weston, England@EE really poor service ordered a new phone 13/2 which was in stock it still hasnโt come no email nothing
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Ben (@pashasolecci) reported from Stoke-on-Trent, EnglandAll day no signal lads whatโs occurring @EE
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Jason (@JasonBFB) reported from Madeley, England@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..๐ I spent hours on the phone but thereโs no fix until they bring out a new router..
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del (@del__91) reported from Stoke-on-Trent, EnglandHad the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Jason (@JasonBFB) reported from Madeley, England@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices ๐
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David JJ Crowther โ๏ธ (@DJJC66) reported from Stoke-on-Trent, England@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isnโt back to normal. I have a lot of work calls this week and itโs not going to be good enough for video calls!!
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Viowlett @EE Don't even talk to me about Virgin ๐ญ we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. ๐
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Mark Mitchell ๐ (@Mark66mitchell) reported from Cheadle, England@EE Poor show today folks. No customer service?
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Pamela โค๏ธ (@xQueen_Piscesx) reported from Crewe, England@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Mark Mitchell (@Mark66mitchell) reported from Cheadle, EnglandFirst night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But itโs actually really bad. I just wanted any ideas on what to do? Thanks.
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Dave. (@D_Elliott7) reported from Standon, England@EE is there any chance I could get some help please
EE Issues Reports
Latest outage, problems and issue reports in social media:
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๐๐ณ๐ณ๐ข๐ ๐ ๐ซ๐๐ง๐๐ข๐ฌ (@_izzfrancis) reported@EE Furious and appalled with customer service. Your employee gave my phone away to the wrong customer after leaving it for a battery repair yesterday. Went to pick it up at 5pm, for them to have no answer on what to do next!! No, I cannot call, because I have no phone. Please DM
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Rhys Seymour (@SeymourRhys94) reported@EE Still terrible signal in East Barnet. Really poor that this is still ongoing. Full price, half service.
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Karen Loughridge (@KLearn) reported@EE Customer service REACHING NEW DEPTHS today!!! Passed from Customer Service (CS) to Local store (Meadowhall) to franchise store (Rotherham) and back to CS - each telling me to speak to the next. Surely to goodness somebody owns a responsibility for something somewhere!
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แดฐแตสทหข โ (@DAWS_ON_) reported@EE Yeh it shows issues.. but I can't even WiFi call... Why is this? Why has EE gone so terrible now?
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LIM ๐บ๐ธ๐ฎ๐น (@MILZ45) reported@EE in the middle of unreal London and canโt even get a signal. Rubbish service EE
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Maria Zelenova (@maria__zelenova) reportedWhy itโs taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. Iโm (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.
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Jayzha AVK (@ManLikeJayzha) reported@EE WORST INTERNET PROVIDER EVER MADE.
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Derek ๐๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ (@PeaceKeeper_411) reportedI got the iPhone Air. Had to swap to pay monthly for eSIM only, 50p cheaper. But the eSIM didn't hop over. So now I have no phone line. Fraud prevention due to one fail. Modern tech eh? @EE
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Patrick Rice FCMI (@Patrick_Rice) reported@EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), is broken on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!
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๐๐๐ (@ad_moran4) reported@EE can you kindly explain to me after 25 years of being a loyal customer the best you can offer me for a new IPhone 17 all in is ยฃ72 a month when O2 can give it to me for far less. I think you need to review this !