EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Audley, and Kidsgrove.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	2 days ago
Audley	Phone	1 month ago
Stoke-on-Trent	Total Blackout	1 month ago
Kidsgrove	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 21 seconds ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  Jason (@JasonBFB) reported 59 seconds ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 3 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  🧚‍♀️ (@xrachelizabethh) reported 5 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  UK Adventure Cycling (@philjame5) reported 5 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 6 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Sime (@FowldsSimon) reported 7 minutes ago from Crewe, England

  @EE Yes no problem

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 13 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 19 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 22 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Jake (@JakeLCartwright) reported 28 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Jason (@JasonBFB) reported 31 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  Mark Johnson (@mark_pbs) reported 33 minutes ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

• 
  Alex Vitsileos 💙 (@spartan888) reported 39 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  Damon Chandler (@damonlufc88) reported 40 minutes ago from Leek, England

  I'm guessing I'm not the only one having @EE internet issues on my phone?

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 46 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

• 
  I_Am_Me (@Mr_Owen77) reported 49 minutes ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 54 minutes ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

• 
  Jason (@JasonBFB) reported 58 minutes ago from Madeley, England

  @EE no service in CW3 area..

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 60 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ekele (@callme_kells) reported 2 minutes ago

  @EE your broadband service has been very very poor since 3 weeks now. I have wasted hours on multiple occasions talking to your team about it. Frustrating 😡!

• 
  lippyduck (@lippyduck) reported 7 minutes ago

  @EE | already did that. They changed it. It immediately changed back. It has happened several times before. There should be an option in the app to manage it myself. I'm an idiot for talking to a bot. But I'd be an idiot to talk to you too because the same thing always happens.

• 
  Abodunrin Abayomi (Ph.D) (@fabulousyom) reported 9 minutes ago

  @England @EE The worst English team in living memory. @GhanaBlackstars have nothing to fear!!!

• 
  HULLLAD47 (@hulllad47) reported 11 minutes ago

  @violetmaze @robbopalmer @EE Even after they clearly realised it was a mistake they refused to cancel

• 
  North Wales Business Energy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NWalesEnergy) reported 11 minutes ago

  @EE how do we resolve this issue ?

• 
  Steff McD (@Steffmcd80) reported 13 minutes ago

  @scoobyhugh8 @EE Prices are shocking cant even compete or even try and keep you as a customer

• 
  Nasrul (@nasrulg7) reported 15 minutes ago

  @England @EE If England were 1-0 down in a World Cup final with 10 minutes left, which teammate would make you feel calmest and why? #LionsDen

• 
  Ken Miller (@KenMiller1969) reported 16 minutes ago

  @EE Your app isn't working, and I believe most EE systems are down. If you employ the cheapest developers, you get terrible systems. You reap what you sow

• 
  havoc ΘΔ (@wolfgirlthing) reported 21 minutes ago

  @EE your customer support is abysmal giving me the run round all week and now saying you cant help

• 
  Paul Byram (@paulbyram) reported 24 minutes ago

  How can @EE keep getting voted best network when their systems and support are the worst! Impossible to access my account whilst abroad because they have taken the app down and their system is also not able to send text verification messages. I feel like they are going backwards