EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stone, Stoke-on-Trent, and Newcastle under Lyme.

City	Problem Type	Report Time
Stone	Internet	12 days ago
Stoke-on-Trent	Phone	12 days ago
Newcastle under Lyme	Phone	1 month ago
Stoke-on-Trent	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 1 minute ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 5 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  Ryan© (@RyaaaannC) reported 7 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 10 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 12 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Jason (@JasonBFB) reported 13 minutes ago from Madeley, England

  @x3bwb @EE Yep not working..🤨

• 
  del (@del__91) reported 24 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 26 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

• 
  Craig Green (@BeardedGreen1) reported 27 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Jason (@JasonBFB) reported 28 minutes ago from Madeley, England

  @EE no service in CW3 area..

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 30 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  Jason (@JasonBFB) reported 31 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  I_Am_Me (@Mr_Owen77) reported 34 minutes ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  Jason (@JasonBFB) reported 34 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 35 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Jason (@JasonBFB) reported 37 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  Richie Knight (@richiechuff) reported 41 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Adam Dickinson (@Beans_TBR) reported 51 minutes ago from Stoke-on-Trent, England

  @EE How do I cancel?

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 52 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 56 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Physick (@Fizzinnf) reported 3 minutes ago

  When is @EE going to sort out its signal in #Woodbridge so it is possible to use the car parking app? Decent signal in #Felixstowe. An annoying first world problem.

• 
  Paul McGee (@psmcg76) reported 3 minutes ago

  @EE @sophie_reed98 As an ex customer for several years, this is not true. You never once done it with me. I left paying around double what you offer new customers.

• 
  Zach McElroy (@ZachMcElroy1) reported 5 minutes ago

  @EE hi, my dad has set up a passkey for our EE account and I cannot log in and he’s unable to send me the passkey. I have the email and the log in, can you please help so I can just log in to my actual account

• 
  🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported 5 minutes ago

  @EE Hello I tried it in the Mifi I bought which is tied to a particular network it don’t work I put it in my iPhone it works that will do because I don’t have any broadband fibre optic ATM and am using my iPhone to connect to the internet as my Sky sim lost connectivity.

• 
  micka9990 (@Michael66108716) reported 6 minutes ago

  @EE Do you access to accounts in your high street stores? I’ve just been on phone for 25 mins and eventually spoke to a lady but still the same issue

• 
  Jackson Eagleson (@Oradaman) reported 7 minutes ago

  @EE you're giving me hassle and a problematic contract revision, IT SHOULDNT be difficult. You keep asking for equipment return yet I haven't received new equipment. Now you say there is direct debit problems yet a DD was already in place. THINK WE ARE HEADING TO CANCELLATION.

• 
  Craig Johnson (@j300hno) reported 10 minutes ago

  Is it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out

• 
  Yasmin Stafford (@YasminStafford) reported 11 minutes ago

  Just been told my complaint has been closed without being given any update or resolution??? @EE

• 
  Also Stu (@stuinweymouth) reported 12 minutes ago

  @EE Looked on app. Still has original contract. No sign of new one. I know you have cancelled it. It’s not the first time. I will just cancel it and go elsewhere. The number is not important although can be ported. I have 9 lines and 5 out of contract. Your choice

• 
  tiki (@crazyzombienerd) reported 13 minutes ago

  @EE What is wrong with your network in EN8 area?