EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.

City	Problem Type	Report Time
Stoke-on-Trent	Total Blackout	16 hours ago
Stoke-on-Trent	Internet	6 days ago
Sandbach	Phone	22 days ago
Crewe	Phone	25 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  ♡ Amy 🌷 (@amy86beeston) reported 3 minutes ago from Crewe, England

  @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 5 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Adam Dickinson (@Beans_TBR) reported 9 minutes ago from Stoke-on-Trent, England

  @EE How do I cancel?

• 
  Sime (@FowldsSimon) reported 12 minutes ago from Crewe, England

  @EE Yes no problem

• 
  Alex Vitsileos 💙 (@spartan888) reported 14 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  Richard Wiseman (@The_RichWiseman) reported 17 minutes ago from Crewe, England

  @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

• 
  Richie Knight (@richiechuff) reported 18 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 24 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Craig Green (@BeardedGreen1) reported 25 minutes ago from Stoke-on-Trent, England

  @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

• 
  Mark Mitchell (@Mark66mitchell) reported 32 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  Dave. (@D_Elliott7) reported 35 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Jake (@JakeLCartwright) reported 37 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Richard Wiseman (@The_RichWiseman) reported 39 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Craig Green (@BeardedGreen1) reported 40 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 43 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

• 
  Jason (@JasonBFB) reported 43 minutes ago from Madeley, England

  @x3bwb @EE Yep not working..🤨

• 
  Ben (@pashasolecci) reported 46 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Lloyd Cooke (@lloyd_cooke) reported 53 minutes ago from Stoke-on-Trent, England

  @EE @santanderuk ....poor customer service - buyer beware!

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 55 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

• 
  Richie Knight (@richiechuff) reported 57 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gaz (@TisSaff) reported 1 minute ago

  @EE Contract is up, 27 year customer, prices are ridiculous now (up to 4x competitors). How do I go about leaving?

• 
  Erika (@ErikaDucker) reported 2 minutes ago

  @EE between store snd your repair centre there has been damaged caused to my phone yet all denying it and saying ive caused the damage yet it wasnt logged when booked in!! Won't let me complain! COVER UP!!!

• 
  Lindsay Brunt (@Lindsay_Brunt) reported 3 minutes ago

  @EE I’ve spoken again to complaints team and have been spoken to very poorly by your staff. You have breached the contract and don’t have and resolution to fix the internet… how do I escalate further?

• 
  Scooby Miller (@Ragingtaxpayer) reported 4 minutes ago

  @EE @BT You people are a shambles, trying to get technical help with that useless EE superhub 7 being incompatible with my smart home devices and every single person I've spoken to has tried to sell me mobile and TV contacts, focus on the issue I'm calling about.

• 
  John (@Johnboy270783) reported 6 minutes ago

  Hey @EE, what's happening with the constant terrible signal in Burton-upon-Trent? I'm not the only person to mention it. If it carries on I'll be cancelling my contract.

• 
  Mugiwara Arthur 🏆 (@KingArthur22038) reported 6 minutes ago

  @SJA20233 @England @EE You have a problem that a majority of black people are better than the whites? Colour really doesn't matter I want the best players playing

• 
  Stuart Marshall (@MrMclarenNUFC) reported 10 minutes ago

  @ee Is there any chance you can switch back on your masts and stop offering a sub service for the same money. You’re bloody terrible

• 
  Mugiwara Arthur 🏆 (@KingArthur22038) reported 12 minutes ago

  @Gazmeister01 @England @EE Never said I was English did I?

• 
  peter wilson (@wilsonpeter48) reported 15 minutes ago

  @EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal

• 
  Nathan Pope (@nthpopee) reported 19 minutes ago

  @EE How is your service so unreliable for a company worth billions !!