EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Newcastle under Lyme, Stoke-on-Trent, Sandbach, and Crewe.

City	Problem Type	Report Time
Newcastle under Lyme	Phone	6 days ago
Stoke-on-Trent	Total Blackout	1 month ago
Stoke-on-Trent	Internet	1 month ago
Sandbach	Phone	2 months ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 3 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  Jason (@JasonBFB) reported 7 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 7 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  Jason (@JasonBFB) reported 13 minutes ago from Madeley, England

  @x3bwb @EE Yep not working..🤨

• 
  Jason (@JasonBFB) reported 17 minutes ago from Madeley, England

  @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

• 
  Richard Wiseman (@The_RichWiseman) reported 18 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 25 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 26 minutes ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 28 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  Jason (@JasonBFB) reported 33 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 33 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 35 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 36 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Richie Knight (@richiechuff) reported 37 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  Craig Green (@BeardedGreen1) reported 50 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Alex Vitsileos 💙 (@spartan888) reported 50 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  del (@del__91) reported 52 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

• 
  UK Adventure Cycling (@philjame5) reported 55 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

• 
  🧚‍♀️ (@xrachelizabethh) reported 57 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 58 minutes ago from Cheadle, England

  @EE Poor show today folks. No customer service?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carlo Gibbs (@carlogibbs) reported 4 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.

• 
  Simon Oliver (@TonyRome51) reported 8 minutes ago

  Hey @EE your engineer has been & fitted new broadband at my in laws today. Despite your assurances over the phone your engineer was the smarmiest, clever arse **** who ever walked & it would seem incredibly rude to boot . And the TV & telephone don’t work either.

• 
  John Lee Garrett (@johnnyg_pinty) reported 9 minutes ago

  @EE so after your advice on speaking to you again on potentially upgrading and staying with you. Not only was the price again higher than a new customer but was more expensive than the first quote 15 years ive been with you and you clearly no longer value my custom

• 
  Mark Andrews (@mandrews2000) reported 9 minutes ago

  @AskEvrichatt Ffanklin WHEN CAN I EXPECT DELIVERY THIS IS BEYOND BELIEF @EE @BT your courier is letting you down

• 
  Andrew Robinson (@apr9999) reported 12 minutes ago

  @sky After much deliberation I decided to get you to upgrade my broadband & move me from @EE . Waited 3 hrs for engineers who couldn't do it due to blockage in conduit. Now have to wait weeks for another 5 hour slot. Told you can't expedite this failure! Rubbish service!

• 
  Jack (@Jooby_) reported 13 minutes ago

  @ee why is your website so ****

• 
  Will Wright (@WillWri36918764) reported 13 minutes ago

  @EE when are you going to sort my internet! It doesn't work! Since January, you're a joke

• 
  Graham : A Star Wars Story 💙 (@whoisgraham) reported 15 minutes ago

  @VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍

• 
  Rob Williams (@robwilliams73) reported 15 minutes ago

  @EE Thanks for the response. If I use the right control it just keeps every half an hour. In order to look at days ahead I have to hold the right control down and skip through the half an hours until I get the day I want. Very slow. Was hoping to skip a day at a time

• 
  Kay Snape (@kayleeage) reported 16 minutes ago

  Why are mobile signals so despicable- I’m with @vodafone & husband @EE. Both terrible in our house.