EE Outage Report in Newcastle under Lyme, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Stone, Cheadle, Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stone |
Internet | |
| Cheadle |
||
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet | |
| Cheadle |
TV | |
| Crewe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Mark Owen (not that one) 💙
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Stevens
(@Hornchurchdel) reported
@EE Number one for lying to customers ! Never would I recommend EE and their dodgy sales techniques. Buy your own phone and a SIM card save yourselves £££££s
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BOILERMAN Heating/Gas Services
(@B0ILERMAN) reported
@Connor17529176 @ROSSNIC @EE I come away From EE as got too expensive and used Uswitch to look for a sim only deal. I am now paying £10 pcm unlimited text and min and 35gig which rolls over and it’s with virgin who piggy back off the EE network. Proper smart way to save a few quid. Have never had an issue.
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smudgegirl
(@BIRYSUB) reported
@EE @Toplock7 EE, you know this is a daily problem for lots of your customers. A daily one for me also! Can’t make calls or stay online in most parts of my home. The suggestion you offered was to upgrade! What kind of service is that?
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Connor
(@Connor17529176) reported
@B0ILERMAN @ROSSNIC @EE Yeah thats actually quite good Although virgin will be using the Vodafone network sometime this year instead of EE. I've not had great experiences with Vodafone, EE have been much better. Your experience with Vodafone could be different though as its all location dependent.
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British Cycle Sport
(@VeloUK) reported
Not all broadband is the same ;-( Two days ago I uploaded via @SkyHelpTeam a video to facebook. It never got there. Some I sent in the weeks before did, but took two or three days. The ones sent via @EE 4G got there in a hour or two. #Unbloodybelievable #uselesshomebroadband
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Gus #StayHomeSaveLives
(@GusAlston) reported
@EE Just mad! They try to call me, miss me because of rubbish EE coverage where I was - other O2 sim was working fine, which I gave them the number of when making the complaint! Then because they couldn't reach me they just cancel my complaint! Literally unbelievable...
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Lorraine Moyles
(@lolly0117) reported
@EE seriously, trying to renew eldest daughter’s contract & website stating ‘sorry cannot validate your data’! What’s your problem & do I need to look for another provider?? Had this before Xmas & got my youngest phone on contract from Sky in the end!
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DESi
(@MattMur37261669) reported
@EE @claraamfo Talented, but just needs help with wardrobe. When ppl make u believe you know it all, u believe u know it all, and this happens
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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BOILERMAN Heating/Gas Services
(@B0ILERMAN) reported
@EE @EE I left you last year as you proper took the pee with prices and constant hikes. Looks like nothings changed after reading your customers reviews. You really need to revise your customer operations and pricing. Ps good luck cus your gonna need it.