EE Outage Report in Newcastle under Lyme, Staffordshire, England
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The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Newcastle under Lyme, Stoke-on-Trent, Congleton, Crewe, Leek, Stone, Sandbach and Brown Edge.
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Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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UK Adventure Cycling (@philjame5) reported from Brown Edge, England
@EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?
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Adam Dickinson (@Beans_TBR) reported from Stoke-on-Trent, England
@EE How do I cancel?
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England
@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England
@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England
@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England
@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Ben (@pashasolecci) reported from Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Jake (@JakeLCartwright) reported from Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Damon Chandler (@damonlufc88) reported from Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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🧚♀️ (@xrachelizabethh) reported from Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Dave. (@D_Elliott7) reported from Standon, England
@EE is there any chance I could get some help please
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Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Sandell (@johnsandell) reported
@EE Thank you. I might try calling when I have time. I also can’t log on through a browser. I’m only trying to find out how much data I download as I’m pretty angry about the 41% price increase – not the way to treat longstanding customers.
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Matthew Mori (@thatsmattmori) reported
@EE can you decrease the size of your movile app? Its actually a joke that the latest update is 0.94GB in size. Its so large it struggles to open, once open struggles to open each page. Oh also you told me to wait while you connected me to an advisor 24 hours ago... fix up mate
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🙃 (@jonnjonn8_3) reported
@EE awful customer service in EE at @_Metrocentre misold a contract on top of an existing contract. Returned to store hours later to return the sim once realised what happened. Was rudely and embarrassing refused. Horrendous experience and hugely et down. Left ex wife in tears
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Chris Fell (@ChrisFell12) reported
@EE @bt_uk why can't my mum and dad use their house phone to call and receive calls? You say you're the best, but this is a simple service! They've taken your broadband, but can't get phone calls!
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philla morgan (@phillamorgan) reported
@EE why is my WiFi always going off and my phone signal keeps being **** even though I pay you a fortune each month
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Craig (@AlCraig90) reported
@EE anyone working tonight? Been on hold 40 minutes and yous close at 8. At the same time, increasing my basic sim only deal by 8 quid a month, not sure why I’m with you’s, crap customer service
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Matthew Evans (@mjamesevans) reported
@EE was due to have my broadband installed today between 1300band 1800. Not had ot installed and had nothing to say when it will be rearranged. Tried to get help through app went round in circles. Not good customer service
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🙃 (@jonnjonn8_3) reported
@EE awful customer service in EE at @_Metrocentre misold a contract on top of an existing contract. Returned to store hours later to return the sim once realised what happened. Was rudely and embarrassing refused. Horrendous experience and hugely et down. Left ex wife in tears
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Osasu Obayiuwana (@osasuo) reported
.@EE I’m really disappointed with the wait times to speak to a customer service person? 45 minutes? When I need urgent help from abroad, to receive texts and calls on my phone?
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Ryan Ricardo Dunkley (@ryanricardo76) reported
@EE needed to speak to someone at customer services was on the phone for nearly a hour no one picked up 😡😡😡