EE Outage Report in Newcastle under Lyme, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Cheadle, Stone and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle |
Phone | |
| Stone |
Internet | |
| Cheadle |
||
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet | |
| Cheadle |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Mark Mitchell
(@Mark66mitchell) reported
from
Cheadle, England
First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE no service in CW3 area..
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Ryan©
(@RyaaaannC) reported
from
Crewe, England
@EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue
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Jordan Smith
(@Jord_Smithhh) reported
from
Crewe, England
@EE New customer
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Jason
(@JasonBFB) reported
from
Madeley, England
@x3bwb @EE Yep not working..🤨
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Sime
(@FowldsSimon) reported
from
Crewe, England
@EE Yes no problem
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Bussey
(@theyorkybird) reported
@EE Is there a problem with your network at present? Unable to make calls even to your help desk!!
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Tom Bee
(@boredasabee) reported
Order a new iPhone 14 Pro from @EE and get a message saying 'THANKS. PLEASE CALL US TO DISCUSS YOUR ORDER' (charming right?). Call up their support line as instructed and have been stuck on hold for 45 minutes and counting.... @EE is this really deemed as good customer service?
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Tony edward
(@TonyEdward12) reported
@MartinSLewis Martin any advice to help me got a brand new iPhone 14 pro had it 6 days and didn’t have it insured yet and got robbed in the street Wednesday night by a scumbag on a electric bike and @EE have no compassion and tell me i have to pay the 24 month contract still
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Barrington Alan Southwood
(@SparkyBaz) reported
Hi @EE just a question? Walking around Windsor, Berkshire. We have noticed that we have full signal but cannot access the internet. Do you know if something is being done about this and what is causing the problem We’ve noticed it’s been happening for over a month now.
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Lewis
(@lse1994) reported
@EE What’s wrong with your signal in Plymouth? Some areas are horrendous and have been for months? Impossible to use 5g/4g a lot of the time
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Liam 🗡️
(@LM22___) reported
@JamesCa12665536 @EE Good job you aren’t EE Customer Service really isn’t it. Thankfully, they contacted me, apologised for the time and the error. We’ve even fixed it things. Happy you’ve decided to get involved 2 days later though. Cheers John 👍🏻
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Demi
(@Becuri0us) reported
@EE your data sharing functionality is down on app and website. Phone wait times in excess of 1hr. My kids need data when they are out on their own. How long until this is fixed?
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Demi :)
(@_bxston) reported
@EE hi I think I am able to upgrade anytime with my phone if I trade my current one in, I found a deal I’d like but can’t find it anymore wondering if you can help please?
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Sarat Pediredla 🦔 (he/him)
(@saratpediredla) reported
@EE you won’t allow me to cancel my contract that comes to an end this month online and your phone lines have a very long wait time even on a Sunday. Surely just ending your contract when it comes to an end shouldn’t be so tough?
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John Dillon
(@JamesCa12665536) reported
@TonyEdward12 @EE **** OFF WITH THAT DISABLED SHITE. Your phone was stolen. EE didn’t do that. They aren’t responsible. If my house gets burned down and I don’t have it insured my mortgage company don’t cancel the bill or send me a new house. Disabled or not.