EE outages and service status in Newcastle under Lyme, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Stone, Stoke-on-Trent, and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Stone
|
Internet | 18 days ago |
|
Stoke-on-Trent
|
Phone | 18 days ago |
|
Newcastle under Lyme
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Mark Mitchell π (@Mark66mitchell) reported from Stoke-on-Trent, England@EE Every so often, my account says I have extra charges - ranging from 50p to Β£300. When I log out and back in again, itβs zero and Iβve never been charged the βExtraβ. Why is this happening?
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, England@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, England@Viowlett @EE Don't even talk to me about Virgin π we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. π
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I_Am_Me (@Mr_Owen77) reported from Stoke-on-Trent, EnglandJust updated the MyEE app & still doesn't work. 3 moths this has been going on @EE
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, EnglandWas told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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π§ββοΈ (@xrachelizabethh) reported from Crewe, England@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone π whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Mark Mitchell (@Mark66mitchell) reported from Cheadle, EnglandFirst night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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Jason (@JasonBFB) reported from Madeley, England@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..π I spent hours on the phone but thereβs no fix until they bring out a new router..
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Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England@EE @santanderuk ....poor customer service - buyer beware!
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Pamela β€οΈ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Jason (@JasonBFB) reported from Madeley, England@EE @LeekyB83 Nonono donβt offer her just any old support be more specific, this one needs help cooking bacon ππ€£
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Pamela β€οΈ (@xQueen_Piscesx) reported from Crewe, England@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Jason (@JasonBFB) reported from Madeley, England@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices π
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Stephen Evansonπ€π€ππ€π (@evanson316) reported from Crewe, England@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But itβs actually really bad. I just wanted any ideas on what to do? Thanks.
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, England@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Elliker (@MartinElliker) reported@EE Five weeks now and Iβm still not receiving the service Iβm paying for - there have been broken promises and the latest is this βHi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.β So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all π©
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IVOR MECTIN (@IVORMECTIN4) reported@LeilaniDowding @EE We had a power cut Saturday, WE LOST OUR BROADBAND CONNECTION FOR 4 HOURS. the providers of our fibre optic broadband had a recorded message on their phone line to "email them" or use their website to report an issue !
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The Manchester Dub (@manchesterdub) reported@EE @GoogleUK I have a warranty screen repair to boom in on my Pixel. I've been directed to Trafford Centre store by Google but I just get cut off when I call. Can you help?
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Create Action (Alan) π― (@CreateActionLtd) reported@EE I don't want to call you. And what will calling 150 do? I'm not even a customer of yours now. You are mishandling old data you hold about me. Which is why I raised the complaint.
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Tony (@Foolham) reported@EE DSL light off so line is dead - Is this an issue in parts of London right now?
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BASKY (@basky48) reported@EE is NOT the best network in the UK. Donβt believe the adverts! π Worst network Iβve ever used β unreliable signal, poor data and absolutely terrible customer service. Save your money and choose another network. #EE #EEUK #London
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NotSidz (@ThisIsNotSidz) reported@EE you are worst then Hitler
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Ian Wardell (@ian_wardell) reported@EE EE supplies my broadband, not my mobile service.
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MindTheGap (@mindthegap2018) reported@EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?
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Elizabeth Gordon (@Elizabe91626828) reported@LeilaniDowding @EE It is very scary for us with poor or non existent mobile reception. In a real emergency - power cut, fire etc we would be scuppered.