EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Cheadle, and Stoke-on-Trent.

City	Problem Type	Report Time
Cheadle	Internet	25 days ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Ben (@pashasolecci) reported 7 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Jason (@JasonBFB) reported 9 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 10 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 12 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  Richard Wiseman (@The_RichWiseman) reported 14 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Jordan Smith (@Jord_Smithhh) reported 19 minutes ago from Crewe, England

  @EE New customer

• 
  Richie Knight (@richiechuff) reported 29 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  del (@del__91) reported 31 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 35 minutes ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 36 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  ♡ Amy 🌷 (@amy86beeston) reported 37 minutes ago from Crewe, England

  @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 37 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Dave. (@D_Elliott7) reported 40 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Lloyd Cooke (@lloyd_cooke) reported 40 minutes ago from Stoke-on-Trent, England

  @EE @santanderuk ....poor customer service - buyer beware!

• 
  Ryan© (@RyaaaannC) reported 43 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 46 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Richie Knight (@richiechuff) reported 48 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 50 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Mark Johnson (@mark_pbs) reported 54 minutes ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

• 
  Craig Green (@BeardedGreen1) reported 55 minutes ago from Stoke-on-Trent, England

  @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UniTED (@tedio74) reported 8 minutes ago

  @WheresPogba @EE Cheers mate. I'll be contacting them again later if it's not working by this afternoon, I will certainly mention this.

• 
  6igantuar (@6igantuar) reported 10 minutes ago

  I'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus

• 
  Polemic Paine (@PolemicTMM) reported 10 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not your. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  Alan Roberts (@AlanRob68902430) reported 10 minutes ago

  @EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely

• 
  Allsopp (@AIIsopp) reported 11 minutes ago

  Moved into my new house end of March and still no broadband with @EE. Absolutely piss poor. Day 14 of hot spotting off the work phone. Let’s see what the 3rd @WeAreOpenreach visit brings when again, they stand round a socket, headscratching, looking like they’ve been lobotomised.

• 
  Harry (@pompeyhammer) reported 12 minutes ago

  @EE That doesn’t help in the slightest with watching TNT

• 
  Oladapo Aina (@dapsycool_) reported 16 minutes ago

  @EE I travelled from Southampton to London for the Samsung x EE AI event on 5 April, 4pm. I had two valid tickets, but the store was closed and the event never happened. Time and money wasted. What’s the explanation and how will EE compensate attendees?

• 
  Don kk (@comm_triplev) reported 17 minutes ago

  @EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 18 minutes ago

  @EE Still no call from tech support!!

• 
  Brian Slater (@BrianSlater1976) reported 18 minutes ago

  @EE signal issues in KY12 yet again. No connection on mobile and as recently moved to 4G broadband no connection either