EE outages and service status in Newcastle under Lyme, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Audley, and Kidsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Internet | 13 days ago |
|
Audley
|
Phone | 2 months ago |
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England@EE @santanderuk ....poor customer service - buyer beware!
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Mark Mitchell (@Mark66mitchell) reported from Cheadle, EnglandFirst night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, England@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, EnglandWas told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, England@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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I_Am_Me (@Mr_Owen77) reported from Stoke-on-Trent, EnglandJust updated the MyEE app & still doesn't work. 3 moths this has been going on @EE
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del (@del__91) reported from Stoke-on-Trent, EnglandHad the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England@EE Poor show today folks. No customer service?
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Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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Jake (@JakeLCartwright) reported from Shavington cum Gresty, England@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Jason (@JasonBFB) reported from Madeley, England@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
EE Issues Reports
Latest outage, problems and issue reports in social media:
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PT (@ptavfc1) reported@EE ongoing ABYSMAL service from EE…. Despite calling the so called Tech Team that can’t help and won’t help…… ABYSMAL
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Dan Bishop (@DanBish2332) reported@EE hi I have a new broadband provider and I was told when they took over the line it would cancel my EE one. How do I check thats actually happening as my EE broadband is still on and nothing showing on my billing. Need it cancelled otherwise im paying twice. Cheers.
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Dexter Morgan VI (@DextersDesciple) reported@EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but can’t be arsed now
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Margaret Newbery (@mege09) reported@EE We are still getting texts saying there is a problem at the moment every day - which is not good enough and very frustrating as we can’t do much on our phones !!
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John Paul Gonzalez (@JanusPaulusG) reported@EE Not possible to fix
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Jaws2 (@asanga747) reported@EE @TomTugendhat Try getting a phone signal at all in and around China Town in London
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MarcioMILK (@marciomilk) reported@EE @_nicks_tweets I'm also having trouble with roaming from the Netherlands. I have unlimited data so defo there's somethign going on
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Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported@EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?
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James G (@jgoodliffe_) reported@EE This is incredibly disappointing. I will be submitting a formal complaint.
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Duncan (@Dunkcanio) reported@janettocornetto @EE I’m glad it’s not just me, but contacting ee is impossible abroad when they have cut off service and only on WiFi.