EE outages and service status in Newcastle under Lyme, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Audley, Stoke-on-Trent, and Kidsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Audley
|
Phone | 27 days ago |
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Stoke-on-Trent
|
Total Blackout | 1 month ago |
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Kidsgrove
|
Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Mark Mitchell (@Mark66mitchell) reported from Cheadle, EnglandFirst night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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UK Adventure Cycling (@philjame5) reported from Brown Edge, England@EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?
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Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, England@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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Jason (@JasonBFB) reported from Madeley, England@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Jason (@JasonBFB) reported from Madeley, England@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Damon Chandler (@damonlufc88) reported from Leek, EnglandI'm guessing I'm not the only one having @EE internet issues on my phone?
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Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England@EE @santanderuk ....poor customer service - buyer beware!
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🧚♀️ (@xrachelizabethh) reported from Crewe, England@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England@EE Poor show today folks. No customer service?
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Jake (@JakeLCartwright) reported from Shavington cum Gresty, England@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Alex Vitsileos 💙 (@spartan888) reported from Weston, England@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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Richard Wiseman (@The_RichWiseman) reported from Crewe, EnglandIn 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gill Clarke 🐝 (@Gillykins58) reported@MCFC2012 @EE Not sure where you are based but we are in Cheshire with BRSK. Never had an issue with the Wi-Fi since we changed to BRSK.
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ali ˚୨୧⋆｡ (@rnbwithu) reportedcan @EE explain to me why i pay over £40 for a service that doesn't work and gets me stranded alone in a foreign country??? like give me one good reason why i should continue the contract
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✵°✵｡✰ ℙ𝕒𝕞 ✰｡✵°✵ (@Pam_ela24) reported@EE how is it not possible to apply my NHS discount because it wasnt done at point of upgrade? Been told my option would be to return the phone and cancel upgrade before upgrading again which is more hassle than you just adding the discount which has been on the account before
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Hefin Richards (@HefinR) reported@LouNfu @EE They have areas which show perfect 5G cover yet data is slow or non existent- Shrewsbury SY3 is poor - I have raised this and they say “we have no reports of a fault” - it isn’t a “fault” It’s been like it for years! Same around SY22 - what you see ain’t what you get!
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Opeyemi Daniel (@DinaGlyphs) reported@EE In the few instances where the texts arrive, it only leads to the service status check, which provides no detailed feedback other than a consistently changing deadline for the broadband problem fix. It’ll only make sense to have someone reach out with an alternative means to access the Internet. (P.S.: There’s no public EE Wi-Fi available here.)
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caitlyn1972 (@AlwaysAnAngel72) reported@EE waiting for my new phone which should have been here yesterday but was a problem with your end. It was sent yesterday but I don't have an order number to track it fully. How do I get this please? I got the text from DPD but it's just stuck at Morley Depot.
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Openreach (@WeAreOpenreach) reported@DinaGlyphs @EE Hi Opeyemi, I'm very sorry about the issues caused by the outage at the moment - we'll be working to resolve this ASAP to restore services to all impacted properties. We'll be updating the outage notes for all providers to review, please keep in touch with your provider (1/2)
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Daniel Allen (@MrDanAllen) reported@EE Hi EE! Just received my copy of 007 First Light bought through yourselves - how do I claim the EE exclusive Casino Suit in game? I haven't received a code in my emails or in the copy of the game... Please can you help?
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𝐀𝐃𝐙 (@ad_moran4) reported@EE No problem at all I have reported and blocked the page and I’ve also called you this evening and reported it to two of your fantastic colleagues. I really hope you get this sorted 🤞
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Shaun Adams (@shaundadams) reported@EE This ain’t going to work. I’ve tried that number and end up in an automated queue. I provided my contact details to allow EE to contact me. Instead I am doing the chasing over an issue I have shown is not what is claimed. I look forward to hearing from you, please!