EE outages and service status in Newcastle under Lyme, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Phone.
- The most recent signal from this area was received Aug 15, 3:59 PM GMT+1.
- Total Blackout (50%)
- Phone (50%)
The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Newcastle under Lyme, Stoke-on-Trent, Sandbach, and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme
|
Phone | 2 days ago |
|
Stoke-on-Trent
|
Total Blackout | 27 days ago |
|
Stoke-on-Trent
|
Internet | 1 month ago |
|
Sandbach
|
Phone | 2 months ago |
|
Crewe
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
-
Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
-
Jake (@JakeLCartwright) reported from Shavington cum Gresty, England@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
-
Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England@EE Poor show today folks. No customer service?
-
Dave. (@D_Elliott7) reported from Standon, England@EE is there any chance I could get some help please
-
Jason (@JasonBFB) reported from Madeley, England@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
-
Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
-
Jason (@JasonBFB) reported from Madeley, England@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
-
Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
-
Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
-
Alex Vitsileos 💙 (@spartan888) reported from Weston, England@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
-
Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
-
Jason (@JasonBFB) reported from Madeley, England@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
-
♡ Amy 🌷 (@amy86beeston) reported from Crewe, England@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
-
Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
-
UK Adventure Cycling (@philjame5) reported from Brown Edge, England@EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?
-
David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
-
Jason (@JasonBFB) reported from Madeley, England@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
-
Ryan© (@RyaaaannC) reported from Crewe, England@EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue
-
Jason (@JasonBFB) reported from Madeley, England@EE not able to login to account since yesterday all the same problems as other people have posted
-
Mark Mitchell (@Mark66mitchell) reported from Cheadle, EnglandFirst night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Amy Salmons (@Amy_Salmons) reported@EE Hey, that's great but you can't receive texts on the watch number, tech support confirmed that yesterday. And there is nowhere to change it to the actual mobile number
-
Jack (@Jooby_) reported@ee why is your website so ****
-
KGDiGiTaL .Co .uK & IT serViCe aND suppoRT. Co .uK (@BuTGBNewsFaGsss) reported@CAPACTIVATORSUS @nhs emergency in here whiTe group the ****- @ee is Kneee DeD
-
Andrew Western (@AndyWestern) reported@EE absolutely fantastic that our broadband has cut out 4 times in the last 20 minutes or so 🙃
-
Kevin Anthony Haynes (@anthony_ha15609) reported@EE @VirginMedia Long seen some play legal moves via The Walking Dead, years ago, which some of my funds also paid for much zombie production. Trouble is when it's a success the rats come sniffing via Disney, and TWD in France, so don't want my get my U.S compound interest slice.
-
Cathy (@CathyVhal) reported@EE @EE if l come here would my problem be solved faster?l am at my wits end. Your technical team and call centre have for the past year failed to link my products to my EEapp. The cherry on the top is l can’t cancel any of my plans because l will be penalised for a YOU problem.
-
Shoetan (PhD) (@IbrahimShoetan) reportedHello there @EE, I transference my number to EE last week and I have received a confirmation that the number transfer has been completed. However, I cannot make a call with my phone for reasons I don’t know. I can’t even call the customer care number 150 from it. I need your help
-
Will Wright (@WillWri36918764) reported@EE Still not working @ee
-
RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported@SkyHelpTeam @EE There's a problem with sky you can't call or receive a call from anyone on sky .other networks seem ok . Hopefully sky can fix it. Hopefully telling everyone on the website about it.
-
Edwin Fuller (@EdwinFuller1) reported@EE Just to report that there seems to be fault with your website. Unable to update an address on 2 accounts. Tried the app as well but not working as well on 2 different devices. Might be worth advising the tech team to investigate the issue.