EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stone, Stoke-on-Trent, and Newcastle under Lyme.

City	Problem Type	Report Time
Stone	Internet	8 hours ago
Stoke-on-Trent	Phone	8 hours ago
Newcastle under Lyme	Phone	19 days ago
Stoke-on-Trent	Total Blackout	1 month ago
Stoke-on-Trent	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Craig Green (@BeardedGreen1) reported 53 seconds ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 7 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Alex Vitsileos 💙 (@spartan888) reported 8 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  🧚‍♀️ (@xrachelizabethh) reported 8 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 12 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Richard Wiseman (@The_RichWiseman) reported 15 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Damon Chandler (@damonlufc88) reported 15 minutes ago from Leek, England

  I'm guessing I'm not the only one having @EE internet issues on my phone?

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 18 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  Jason (@JasonBFB) reported 19 minutes ago from Madeley, England

  @x3bwb @EE Yep not working..🤨

• 
  I_Am_Me (@Mr_Owen77) reported 22 minutes ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  Mark Johnson (@mark_pbs) reported 24 minutes ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

• 
  Dave. (@D_Elliott7) reported 24 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Richard Wiseman (@The_RichWiseman) reported 29 minutes ago from Crewe, England

  @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 36 minutes ago from Cheadle, England

  @EE Poor show today folks. No customer service?

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 36 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  Jason (@JasonBFB) reported 41 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  Richie Knight (@richiechuff) reported 46 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 49 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 51 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  del (@del__91) reported 58 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bobby Benoir (@BobcatBenoir) reported 4 minutes ago

  ******* @EE & its multiple options of help but non of which are to talk to a ******* human! also not one option on any link covers my issue WHICH I WHY I NEED TO ACTUALLY SPEAK TO SOMEONE YOU *****. (I have mental issues that make this stuff super hard)

• 
  Hanin Alyamani (@hanin_alyamani) reported 7 minutes ago

  @EE Hi, I’d like to cancel my EE line contract & I’ve finished already my 2 year contract. However, I’m outside the UK & I’d like to know how to proceed with the cancellation. Thanks in advance.

• 
  PIX (@PIXX3L5) reported 7 minutes ago

  I'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU

• 
  Ludwig Van B's (@ChoralSymphony) reported 9 minutes ago

  @LeilaniDowding @EE already happened in Wolverhampton with my parents. All comms in now reliant on the internet, mobiles. Dad's on the emergency roster for energy, cos of oxygen machines, but it's soooo cack-handed. The govt is always blindsided by tech and the lobbyists money. They are all morons

• 
  tiki (@crazyzombienerd) reported 10 minutes ago

  @EE What is wrong with your network in EN8 area?

• 
  _rambo£ (@_rambo_17) reported 16 minutes ago

  You r customer service is bad been on 3 calls today totaling 3 hours and still no service @EE

• 
  Philip Murphy (@PhilipMur3) reported 18 minutes ago

  @Amy_90_x @EE Scam calls, just don't take any notice of them and just block them, problem is older people might answer them

• 
  Jackson Eagleson (@Oradaman) reported 20 minutes ago

  @EE I tried to cancel my recent upgrade order within the 14 day period. However I was told I would revert to being in a 24 month contract. I don't think that's legal but means I will need to sever my @BT contact completely. At this point there has still been no equipment delivered.

• 
  Helen (@HParf) reported 20 minutes ago

  @LeilaniDowding @EE BT have switched my land-line off (against my wishes, I might add). They said I should "keep my mobile charged". But leaving a mobile on permanent charge will knacker the battery. Of course, they're still charging the same, even though they're now providing an inferior service.

• 
  Ray Planet Earth 🇬🇧 (@JimBob1046620) reported 20 minutes ago

  @LeilaniDowding @EE It was super bad lol . Nothing at all , but many excuses