EE outages and service status in Newcastle under Lyme, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (33%)
- Total Blackout (33%)
- Phone (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Audley, Stoke-on-Trent, Kidsgrove, and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Audley
|
Phone | 11 days ago |
|
Stoke-on-Trent
|
Total Blackout | 18 days ago |
|
Kidsgrove
|
Internet | 20 days ago |
|
Cheadle
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
-
Mark Mitchell ๐ (@Mark66mitchell) reported from Cheadle, England@EE Poor show today folks. No customer service?
-
Dave. (@D_Elliott7) reported from Standon, England@EE is there any chance I could get some help please
-
Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
-
Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, Iโm currently on my phones 4g coz itโs so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
-
Richard Wiseman (@The_RichWiseman) reported from Crewe, England@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
-
Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
-
๐งโโ๏ธ (@xrachelizabethh) reported from Crewe, England@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone ๐ whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
-
Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Yes on wed dinner time. Shouldnโt be that bad should it tho?? Cheers, Steve.
-
-
Jason (@JasonBFB) reported from Madeley, England@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices ๐
-
Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But itโs actually really bad. I just wanted any ideas on what to do? Thanks.
-
Richard Wiseman (@The_RichWiseman) reported from Crewe, EnglandIn 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
-
Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isnโt back to normal. I have a lot of work calls this week and itโs not going to be good enough for video calls!!
-
Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Any chance you can get my broadband running above the 18mbps itโs currently running at?! Also, Iโm sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
-
Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, EnglandWas told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
-
Mark Owen (not that one) ๐ (@Mr_Owen77) reported from Stoke-on-Trent, EnglandSorry @EE your new android app is crap. Please revert back to your old one
-
Damon Chandler (@damonlufc88) reported from Leek, EnglandI'm guessing I'm not the only one having @EE internet issues on my phone?
-
๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
-
David JJ Crowther โ๏ธ (@DJJC66) reported from Stoke-on-Trent, EnglandPublic Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
-
Jason (@JasonBFB) reported from Madeley, England@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..๐ I spent hours on the phone but thereโs no fix until they bring out a new router..
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Taylor (@dtaylor5633) reported@SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"
-
Steveo (@SteveA39845825) reported@EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????
-
Jac Dee ๐บ๐ฆ (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
-
Chris Capitale (@chriscapitale) reported@EE be a champ, buy @O2 and invest in their network
-
Luke Sampson (@OnSamps) reported@EE how many people are going to say your app isn't working before you realise your app isn't working? And yes, my app isn't working. And no logging in online won't help me with WiFi control.
-
Sally Finestone (@SallyFinestone) reported@EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.
-
Alexander (@Alexanderforaye) reported@EE TV more expensive than the subscription channels. And you canโt Cancel for 24months! In brief I have EE TV. Have tried to reduce package to lowest, but tied in till end of 2027. ยฃ22 a month for; NowTV incl HBO and Netflix Basic. I realise is independently it cost 15.98
-
shaun (@1971wilko) reported@Ofcomsheep @EE That is your most stupid post yet, but then we have already established you're a lying hypocritical thick ****.
-
John Podmore (@John_Podmore) reported@EE Your service is abominable and your diagnostic bots a waste of space. When I get a human who walks me through for the zillionth time rebooting, turning off, I go into another part of the house lose the signal and you close the call.
-
LadyBlues The question is always Cui Bono? (@Ladyblues666) reported@TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.