EE Outage Report in Newcastle under Lyme, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Cheadle, Stoke-on-Trent, Congleton, Market Drayton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle |
Phone | |
| Cheadle |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Adam Dickinson
(@Beans_TBR) reported
from
Stoke-on-Trent, England
@EE How do I cancel?
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Mark Owen (not that one) 💙
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle
(@kyle_W87) reported
@EE Called yesterday to transfer my PAYG number to my pay monthly sim. Said your systems were down, is this something you can do over DM?
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Total Gas Works Ltd
(@totalgasworks) reported
@EE is your website down? Systems down all day as advised by call handler and now can’t even log into my account what’s going on?!
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Lauren
(@hiya_itslauren) reported
@EE Thank you Ashleigh! I am keeping well, hope you are well too. Another question: is there a limit to what the repair centres can repair? I need my screen replacing (internal screen damage)
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Julia Adamo
(@AdamoJulia) reported
@SMTHFC1 Dear @EE that you would even comment on the sanity of a customer is awful! The over selling of products is poor enough, to take advantage of someone not familiar with your products is disgraceful. This is your opportunity to put this right! Simon, love to your Dad!
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Stephan 🏳️⚧️🇪🇺🏴
(@Hellblazer_Sith) reported
@EE what offers do you have on data dongles? I don’t want a yearly contract, more a monthly one I can cancel at any time.
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lee o
(@lee_o_85) reported
So @EE have cut off my internet as I’m meant to be changing to @bt_uk today but BT have cancelled my engineer and rebooked for 2 weeks. Without giving me any notice!! Have had nothing but trouble form BT since I agreed that change. Will not recommend them to anyone!
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Sara Judith Gravett
(@SaraJGravett) reported
@EE why have we got no network coverage? Can send texts but not make calls.
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⁷(๑˃̵ᴗ˂̵)fiona loves izumi
(@hhorimiyaa) reported
my data doesn’t work for twitter and it’s slow now @EE count ur days i am under ur bed
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Mark Ellison
(@mark_a_ellison) reported
@EE Hi, is the app down. Am getting error message A4.48.0-3ccce
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Soph 🐰
(@sfysnc) reported
If anyone wants to be actually able to work from home don’t waste ur time money or effort going with @EE it’s honestly been the most useless service I’ve ever had the unfortune to ever deal with. Multiple days of work missed with faults with their service being absolute 💩