EE

EE Outage Report in Newcastle under Lyme, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newcastle under Lyme, Staffordshire, England 11/21/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent EE outage reports came from the following cities: Stone, Cheadle, Stoke-on-Trent and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStone Internet
United KingdomCheadle E-mail
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Internet
United KingdomCheadle TV
United KingdomCrewe Phone

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • Mr_Owen77 Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • Beans_TBR Adam Dickinson (@Beans_TBR) reported from Stoke-on-Trent, England

    @EE How do I cancel?

  • philjame5 UK Adventure Cycling (@philjame5) reported from Brown Edge, England

    @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • westrowhendo John Henderson (@westrowhendo) reported

    @EE 5G has to be the answer to rural connectivity. We were, allegedly, connected to fibre broadband in 2019 and the cables lasted 2 weeks before they were blown down, because they were threaded through trees. 4 weeks to be repaired only to come down 2 weeks later. We stayed with 4G.

  • DBauer191 Rob Smith (@DBauer191) reported

    @MarcAllera @EE Marc, I'll clean your car, I'll give £100 to any charity, just please sort the signal in our village/street. Coverage checker totally wrong.

  • irvineappleton irvinea (@irvineappleton) reported

    Hi @AppleTV I got a free trial via @EE due to end February, do I just cancel via EE app as when I try via Web (as don't have apple products) says I need an apple ID which I don't have

  • LaurenRobb10 Lauren (@LaurenRobb10) reported

    @EE I’m up £10 per month. DISGUSTING. Paying £77 per month for a contract where I get no signal in my house and an iPhone 13 Pro Max when I can get a 14 for the same price. Lost a loyal customer. No one expects £10 increase a couple of quid but not £10

  • zil_chica Georgia (@zil_chica) reported

    I'm going to catch a cold soon from standing outside in the freezing weather every time I need to make or answer a call because @EE's signal doesn't work indoors!

  • LaurenRobb10 Lauren (@LaurenRobb10) reported

    @EE Nah that’s a complete cop out. I can even get a signal in my house.

  • talldeafgoth Dan (He/Him) (@talldeafgoth) reported

    . @EE I was advised that Visual Voicemail works on my S22 Ultra so customer services turned it on at request by the EE shop. No matter what I try, it does not seem to load up. It would be an amazing tool for me as a Deaf Business Owner. Can you advise please?

  • SheepyCo Connor shepheard (@SheepyCo) reported

    @EE thanks to your inept insurance team I will be cancelling my contract with yourselves. Your mistake in not supplying my minutes one bundle with the insurance policy I've taken out to be told if any damage happens while I don't have this bundle, which is not due for further...

  • DaveP2611 AbandonedTrolley (@DaveP2611) reported

    @EE bit of an issue, requested cancellation of eSIM in my watch and you've cancelled my phone instead?

  • EvanyaParker Evanya Parker (@EvanyaParker) reported

    @EE “your price plan will increase by £8.67 a month on or after 31 March 2023.” This is disgustingly steep. You need to be more honest. People are never signing up for “£20” per month. By the end of the contract, you’ll be paying £50 a month! For a plan that isn’t even worth it