EE Outage Report in Newcastle under Lyme, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Cheadle, Stone and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle |
Phone | |
| Stone |
Internet | |
| Cheadle |
||
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet | |
| Cheadle |
TV |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Mark Owen (not that one) 💙
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Scott
(@scott_0708) reported
4 days and counting with no @EE service in Sutton! Can't get 5G and last night couldn't even make a phone call! Any idea when it will be back?
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Rebecca Dawson
(@R_Dawson98) reported
Been on online chat with @EE for almost an two hours now! Just cancel my contract like I asked you to do hours ago! Worst customer service I have ever known! 🤬
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Richard Pratt
(@RichardPratt83) reported
@EE Why is a person emailing me and accessing my account? I have ask that she dose not have anything do with my account. It’s a conflict of interest while I have an ongoing complaint about her!
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Emma - 🐝🌹
(@Sephirayne) reported
@EE Please help. Having problem with an upgrade on business account. Your online chat is being useless. Is there a better way of contact?
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I am H 🏳️🌈💛🛸⚔️👻🧙
(@filletdabitchx) reported
@EE just want to say a massive thanks to the Sheffield - The Moor store who went out of their way to help my none tech savvy parents, even transferring my mums photos for her! Amazing service went out of their way please pass on and give them some recognition
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Ash
(@A_Clay_Tonne) reported
@EE Hi, looking to switch to you from @giffgaff. Do your PAYG SIM cards support Apple Watch with cellular data, visual voicemail, and eSIM? Or are these only on contract? Looking at the £10/month pack with 5GB data.
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Chris Brown
(@CNHBROWN) reported
@EE Network in KT4 has been almost non-existent for days. Can you let me know when this is planned to be fixed.
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Rach
(@Cookie26Rach) reported
@EE I’ve recently upgraded & chose a plan where Apple Music was free for 6 months. I’ve tried to start it but it says I’ve already used it. Surely with it being essentially a new agreement, I should still be entitled as it was one of the reasons i chose the plan. Can you help?
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Buyers Report
(@BuyersReport) reported
@EE I wonder if #EE could manage to give me the 4G Double Speed EE service it used to provide. Since the pandemic my service is now less than poor. >10% dropped calls. Data speed marginal. Clear site line to mast! Regularly repeating texts about 'problem in my area'.
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Nick Corston : FRSA : #I💛Art
(@NickCorston) reported
@EE Turned out that WH Smiths in Bude are selling EE PAYG Sims that have cancelled numbers and wouldn’t register on the network!!! They gave me two more, one was the same (£10 deal), another on a different deal (£15 top up) was OK