EE

EE Outage Report in Newcastle under Lyme, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newcastle under Lyme, Staffordshire, England 03/27/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent EE outage reports came from the following cities: Cheadle, Stoke-on-Trent, Congleton, Market Drayton and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheadle Phone
United KingdomCheadle Phone
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Wi-fi
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • Mr_Owen77 Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • Beans_TBR Adam Dickinson (@Beans_TBR) reported from Stoke-on-Trent, England

    @EE How do I cancel?

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatMouthyBrit V I C K Y 🌈 (@ThatMouthyBrit) reported

    @EE My returns pack for my iPhone 12 Pro Max still hasn’t come and I received my new phone on 29th September. Can you help?

  • WaveyMonrel montel monrel (@WaveyMonrel) reported

    @EE @EE ordered the new iPhone 13 pro max on September 25 was promised I would receive it in 7 days up to now I haven’t received any phone or any update terrible customer service 😡😡😡

  • GWBridgeUK G W Bridge UK #FBPE #FBPA #FBPPR 🇪🇺💙 (@GWBridgeUK) reported

    @ChelseaDE13 @EE I don't know who you are or what you are going on about as you cower behind an anonymous account but I'm not on the dole. But I do report and block trolls. Goodbye idiot.

  • LifeofTimDee Tim Dee FRSA #BLM #FBPE 🏳️‍🌈🏳️‍⚧️🇪🇺🇬🇧 (@LifeofTimDee) reported

    @megharvx Reminds me of the time I emailed Marc Allera (CEO at @EE, emailed 20th August 2021) and never got a response…

  • LifeofTimDee Tim Dee FRSA #BLM #FBPE 🏳️‍🌈🏳️‍⚧️🇪🇺🇬🇧 (@LifeofTimDee) reported

    @megharvx Reminds me of the time I emailed @MarcAllera of @EE (20th August 2021) and never got an acknowledgement, let alone a response.

  • greenyenergy Green (@greenyenergy) reported

    @ThreeUKSupport Phoned the bank to cancel as they said there was no error and it went through. How do I request my PAC code? Going to go to the @EE store today and switch to them because this is the final straw, I am sick of the constant problems with Three.

  • rukundopat1 rukundo patrick (@rukundopat1) reported

    @EE I am unable to use the 5GB pack I paid yesterday, my number is +447535616411. Please help me.

  • Louise_Gx LouiseA.Gx (@Louise_Gx) reported

    @EE Would do if you ever answered any of my tweets as to why your website won’t let me add anything to my plan when I’ve been a customer since 2016 and meet all other criteria!!!!!! This is becoming an absolute joke!!!!!

  • JamesLoader16 James Loader (@JamesLoader16) reported

    @EE thanks guys. Sent me a new phone. Not moved my number across properly and when I’ve called this morning to get it sorted they’ve turned off my contract so I now have no signal. The call cut dead. Help required URGENTLY!

  • danajoana2 danajoana (@danajoana2) reported

    @EE Same here 😒😡 ordered my new iPhone 13 pro max on the 25 of September due to staff member from a store promise me to be delivered within 7 days, and nothing until now 😡😡 very frustrating when promise something that you all can’t delivered it .. awful customer service