EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Newcastle under Lyme, and Stoke-on-Trent.

City	Problem Type	Report Time
Newcastle under Lyme	Phone	14 days ago
Stoke-on-Trent	Total Blackout	1 month ago
Stoke-on-Trent	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Richard Wiseman (@The_RichWiseman) reported 6 seconds ago from Crewe, England

  @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

• 
  ♡ Amy 🌷 (@amy86beeston) reported 13 seconds ago from Crewe, England

  @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 52 seconds ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 5 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  Richie Knight (@richiechuff) reported 7 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  🧚‍♀️ (@xrachelizabethh) reported 8 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  Jake (@JakeLCartwright) reported 8 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 9 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Mark Mitchell (@Mark66mitchell) reported 9 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  Richard Wiseman (@The_RichWiseman) reported 15 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  del (@del__91) reported 15 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

• 
  UK Adventure Cycling (@philjame5) reported 23 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 27 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 27 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  Ben (@pashasolecci) reported 29 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  I_Am_Me (@Mr_Owen77) reported 40 minutes ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 44 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 48 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

• 
  Dave. (@D_Elliott7) reported 51 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Craig Green (@BeardedGreen1) reported 56 minutes ago from Stoke-on-Trent, England

  @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Moye (@SteveMoye) reported 4 minutes ago

  @EE I had called 150, £67.49 was the best price you could reward a loyal customer. So they loyal customer get charge more for your new ones

• 
  Yasmin Stafford (@YasminStafford) reported 4 minutes ago

  Just been told my complaint has been closed without being given any update or resolution??? @EE

• 
  David Ronald Hessom (@DHessom) reported 5 minutes ago

  @EE you know even your hotspot WiFi is a load of ****, it keeps dropping out. Also why can I not get 5G at your shop in Basingstoke, great PR I say. Even the staff in the Apple shop think EE is crap.

• 
  La Pioche 🇵🇸 (@RAE7S_) reported 6 minutes ago

  @ee your network is awful

• 
  Aldo (@AP196779) reported 9 minutes ago

  @WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do

• 
  AFC_Miricle_Boy_86 (@Bradleyhannan86) reported 13 minutes ago

  I upgraded my phone on 16th August to new Pixel 11 Fold pre order they were realesed on 20th August so when are they being dispatched because I haven't had anything by email, I can't check on website because it's been broken for many years @EE

• 
  Jennifer Williamson (@Jenniferdiana60) reported 14 minutes ago

  .@EE can you please sort out your service and signal issues in Derby can barely make calls and send texts having to connect to my home WiFi as the signal keeps dropping been like this the last 2 days 😑

• 
  Anjali Singh (@anjalisingho) reported 14 minutes ago

  @BorderOtter @EE red los after they've ceased copper's properly scary when security's down, can't imagine waiting for a splicer while they cancel tlos

• 
  Union Jack 🇬🇧 (@jeffmar9999) reported 14 minutes ago

  @CallaghanK79781 @EE It's everywhere not one specific area. It's terrible and you know it. We all pay for phone contracts that are useless as we can't get any decent signal anymore in the UK

• 
  1618cc™/3 (@RomeoXrayBravo) reported 16 minutes ago

  @BradChuck @EE EE are ****. We dumped them off 2 years ago, not looked back.