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EE Outage Report in Newcastle under Lyme, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Cheadle, Stoke-on-Trent, Congleton, Market Drayton, and Crewe.

CityProblem TypeReport Time
Cheadle Internet 7 days ago
Cheadle Phone 19 days ago
Cheadle Phone 19 days ago
Stoke-on-Trent Internet 22 days ago
Stoke-on-Trent Wi-fi 30 days ago
Stoke-on-Trent Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @x3bwb @EE Yep not working..๐Ÿคจ

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin ๐Ÿ˜ญ we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. ๐Ÿ˜‚

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldnโ€™t be that bad should it tho?? Cheers, Steve.

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I canโ€™t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono donโ€™t offer her just any old support be more specific, this one needs help cooking bacon ๐Ÿ˜‚๐Ÿคฃ

  • Mark66mitchell
    Mark Mitchell (@Mark66mitchell) reported from Cheadle, England

    First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

  • lloyd_cooke
    Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England

    @EE @santanderuk ....poor customer service - buyer beware!

  • Jord_Smithhh
    Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @EE New customer

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..๐Ÿ‘ I spent hours on the phone but thereโ€™s no fix until they bring out a new router..

  • amy86beeston
    โ™ก Amy ๐ŸŒท (@amy86beeston) reported from Crewe, England

    @EE please help. Iโ€™m a new customer and have been given a PAC code by Vodafone to transfer my number but itโ€™s not working on your website, says itโ€™s incorrect. I canโ€™t get through on the phone to you or online chat

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • RyaaaannC
    Ryanยฉ (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE no service in CW3 area..

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices ๐Ÿ‘

  • FowldsSimon
    Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so donโ€™t tell me to phone the helpline again..

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraCummingUX
    BeetlesandMoths (@LauraCummingUX) reported

    @EE what on earth have you changed in the last few months that means every time it rains I lose mobile broadband and phone signal??! #noservice

  • skajme2
    Bim. (@skajme2) reported

    Ordered a #Pixel6 direct from Google. **** @ee the robbin *****! ยฃ41 a month for a 1gb data contract, I've been with them since the 90's when they were t-mobile! The phone sim free is only ยฃ24 a month hahahahahhaha. Actually should be ashamed of themselves

  • JanSwatridge
    Jan Swatridge Officially FOW Donโ€™t get Notions๐Ÿ’™ (@JanSwatridge) reported

    @EE One of the worst ads I saw in a long long time.

  • Stu_Hird
    Stuart Hird (@Stu_Hird) reported

    @EE I'm trying to upgrade to the Pixel 6 but none of my EE perks codes seem to work. I've generated 3 now and I don't dare generate any more. Can someone help please?

  • IsThatCameron
    Cam (@IsThatCameron) reported

    @EE alright guys. Bit of a problem, when I try to call 999 the line doesn't connect... it does work when I try to call other mobiles. Any ideas would be great, cos its a little dangerous otherwise ๐Ÿ˜ฌ

  • nicos_nick1geo
    nicos georgiou (@nicos_nick1geo) reported

    @VodafoneUK Nice to be treated like dirt!!! Customer over 20 years And when requesting a manager call back!! Ignored!!! Over 2 weeks!!!! at the same time U donโ€™t allow me to give notice 60 Days prior !!! @EE can u help get out ?

  • honeybouboule
    Antoine (@honeybouboule) reported

    Hi @EE, the signal in Bath has been continuously bad for 5/6 weeks now. Never more than 3 bars. This is even affecting the quality of calls...

  • Sophiakhan11K
    Sophia Khan (@Sophiakhan11K) reported

    @EE (part 2). I tell the advisor listen to the call from earlier & ask to log complaint, he continues to be passive aggressive, leaves me on hold & cuts me off. This is all after my local EE shop show no interest or help me after 3 attempts by me! Reward for 10yrs loyalty

  • dugmac01
    Dugmac (@dugmac01) reported

    @EE Thanks. Iโ€™ve just tried to add the roam abroad bolt on and it says I canโ€™t because Iโ€™m a payg customer. I donโ€™t want to move to a 12 month contract. Could you please let me know what my options are so I donโ€™t pay a fortune on data when Iโ€™m in Canada?

  • Lizzie_shaw1986
    Elizabeth Shaw (@Lizzie_shaw1986) reported

    @EE I ordered my upgrade online of the 13pro max 3 weeks ago and Iโ€™ve heard absolutely nothing .Your online ordering service is absolutely flipping and useless