EE Outage Report in Newcastle under Lyme, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Stone, Cheadle, Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| TV | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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Mark Owen (not that one) 💙
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Adam Dickinson
(@Beans_TBR) reported
from
Stoke-on-Trent, England
@EE How do I cancel?
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UK Adventure Cycling
(@philjame5) reported
from
Brown Edge, England
@EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Henderson
(@westrowhendo) reported
@EE 5G has to be the answer to rural connectivity. We were, allegedly, connected to fibre broadband in 2019 and the cables lasted 2 weeks before they were blown down, because they were threaded through trees. 4 weeks to be repaired only to come down 2 weeks later. We stayed with 4G.
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Rob Smith
(@DBauer191) reported
@MarcAllera @EE Marc, I'll clean your car, I'll give £100 to any charity, just please sort the signal in our village/street. Coverage checker totally wrong.
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irvinea
(@irvineappleton) reported
Hi @AppleTV I got a free trial via @EE due to end February, do I just cancel via EE app as when I try via Web (as don't have apple products) says I need an apple ID which I don't have
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Lauren
(@LaurenRobb10) reported
@EE I’m up £10 per month. DISGUSTING. Paying £77 per month for a contract where I get no signal in my house and an iPhone 13 Pro Max when I can get a 14 for the same price. Lost a loyal customer. No one expects £10 increase a couple of quid but not £10
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Georgia
(@zil_chica) reported
I'm going to catch a cold soon from standing outside in the freezing weather every time I need to make or answer a call because @EE's signal doesn't work indoors!
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Lauren
(@LaurenRobb10) reported
@EE Nah that’s a complete cop out. I can even get a signal in my house.
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Dan (He/Him)
(@talldeafgoth) reported
. @EE I was advised that Visual Voicemail works on my S22 Ultra so customer services turned it on at request by the EE shop. No matter what I try, it does not seem to load up. It would be an amazing tool for me as a Deaf Business Owner. Can you advise please?
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Connor shepheard
(@SheepyCo) reported
@EE thanks to your inept insurance team I will be cancelling my contract with yourselves. Your mistake in not supplying my minutes one bundle with the insurance policy I've taken out to be told if any damage happens while I don't have this bundle, which is not due for further...
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AbandonedTrolley
(@DaveP2611) reported
@EE bit of an issue, requested cancellation of eSIM in my watch and you've cancelled my phone instead?
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Evanya Parker
(@EvanyaParker) reported
@EE “your price plan will increase by £8.67 a month on or after 31 March 2023.” This is disgustingly steep. You need to be more honest. People are never signing up for “£20” per month. By the end of the contract, you’ll be paying £50 a month! For a plan that isn’t even worth it