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EE Outage Report in Newcastle under Lyme, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newcastle under Lyme, Staffordshire, England 03/11/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Congleton, Market Drayton and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Wi-fi
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Total Blackout
United KingdomCongleton Phone
United KingdomMarket Drayton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • Jord_Smithhh Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @EE New customer

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @x3bwb @EE Yep not working..🤨

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • RyaaaannC Ryan© (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

  • FowldsSimon Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • amy86beeston ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE no service in CW3 area..

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • Mark66mitchell Mark Mitchell (@Mark66mitchell) reported from Cheadle, England

    First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • benkazas Benas (@benkazas) reported

    @day_emma @philotelli @EE having the same problem. :(

  • emwratten Emma Wratten (@emwratten) reported

    @EE so have been an EE customer, always paid my bill, but can’t have a PS5 as my contact has less than 7 months to go!!! Won’t be renewing now!!

  • Dan37791944 Dan (@Dan37791944) reported

    @EE Well what a joke today was finally managed to get a pst added to my basket to be told I have to wait for a pin to verify who I am and it never arrived live chat told me to phone person on the phone told me I need to speak to live chat what a complete joke you are EE

  • Numberonerogue Sir Andu (@Numberonerogue) reported

    @EE Customer Services (Darlington) are rude.

  • carleyleith Carley Leith (@carleyleith) reported

    @EE You cut my mum’s service off overnight for absolutely no reason, and now she’s told you will email another department and they might reply in 3-5 days. She has no phone, no data, and lives on her own. Being told you can’t do anything. How will you fix this now?

  • carleyleith Carley Leith (@carleyleith) reported

    @EE Every step in the ‘usual’ process for cancelling an account have been completely missed by your company, someone in your company has made a colossal error here, and somehow it is my Mum’s responsibility to fix it?

  • wdwdeadeye Tony Sutton (@wdwdeadeye) reported

    @virginmedia Now say 13:30. Today 😨 a bad day for it. I'm writing an essay and really could do with online services. Luckily @EE still working.

  • JimLeggSSFA Jim Legg (@JimLeggSSFA) reported

    @EE Just awful, got the text, was logged on from 7am, after refreshing every minutes, goes in stock at 8.15am, click add, then site crashes due to under maintenance, waste of my time! Cheers EE!

  • demones52947340 demoness (@demones52947340) reported

    @EE poor allowances, poor service, expensive, offers little. Cue the 'sorry you feel that way' dismissal'.

  • iosef_g Joe (@iosef_g) reported

    @EE Tried my laptop, pc and my phone, all showed the same problem and there's none left in stock now, bit disappointing