EE outages and service status in Newcastle under Lyme, England
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- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (33%)
- Total Blackout (33%)
- Phone (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Audley, Stoke-on-Trent, Kidsgrove, and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 14 days ago |
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Total Blackout | 21 days ago |
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Internet | 22 days ago |
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Internet | 2 months ago |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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UK Adventure Cycling (@philjame5) reported from Brown Edge, England@EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?
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Stephen Evansonπ€π€ππ€π (@evanson316) reported from Crewe, England@EE Any chance you can get my broadband running above the 18mbps itβs currently running at?! Also, Iβm sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, England@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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David JJ Crowther βοΈ (@DJJC66) reported from Stoke-on-Trent, EnglandPublic Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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π§ββοΈ (@xrachelizabethh) reported from Crewe, England@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone π whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Dave. (@D_Elliott7) reported from Standon, England@EE is there any chance I could get some help please
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, England@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Stephen Evansonπ€π€ππ€π (@evanson316) reported from Crewe, England@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But itβs actually really bad. I just wanted any ideas on what to do? Thanks.
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Mark Mitchell (@Mark66mitchell) reported from Cheadle, EnglandFirst night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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Pamela β€οΈ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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Richard Wiseman (@The_RichWiseman) reported from Crewe, EnglandIn 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Jason (@JasonBFB) reported from Madeley, England@EE @LeekyB83 Nonono donβt offer her just any old support be more specific, this one needs help cooking bacon ππ€£
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, EnglandWas told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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I_Am_Me (@Mr_Owen77) reported from Stoke-on-Trent, EnglandJust updated the MyEE app & still doesn't work. 3 moths this has been going on @EE
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Mark Mitchell π (@Mark66mitchell) reported from Stoke-on-Trent, England@EE Every so often, my account says I have extra charges - ranging from 50p to Β£300. When I log out and back in again, itβs zero and Iβve never been charged the βExtraβ. Why is this happening?
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Mark Mitchell π (@Mark66mitchell) reported from Cheadle, England@EE Poor show today folks. No customer service?
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Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England@EE @santanderuk ....poor customer service - buyer beware!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Kirby (@DebbieK88257137) reported@EE your custom service is woeful. I'm very disappointed
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Wesley Damian Woolfall (@woolfall56163) reported from Lymm, EnglandHi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?
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AFCdonnilad (@afcdonnilad) reportedPT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices β for nearly a MONTH.
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Maria Zelenova (@maria__zelenova) reportedWhy itβs taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. Iβm (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.
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Stuart Marshall (@MrMclarenNUFC) reported@EE I mean seriously, what is going on with the service around Shrewsbury? Paying full price and getting a 5th rate service. Whatβs going on?
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Tim Hall (@thelimplettuce) reported@EE no mobile network for 2+ days now at/near home - what's going on and when's it being sorted? Not sure what I'm paying for if it isn't mobile network π€
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LifesTooShort (@HappyDa63374790) reported@MickyJones_ @EE I just wanted to pay a bill, but the stooopid app is still down.
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David Marshall (@D_W_Marshall) reported@EE please help.. I closed an account down for my dad (who is unable to deal with as I have POA).. you sent me an email to pay the final bill but the phone number you give is not relevant (round round and round) ... Help as I cant pay what is due
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β¦β€β§βββββ (@wuxmedia) reported@EE Hello? Anyone,? I got kids trying to study for a levels and I work remote. Annoyingly useless. Never an issue over ten years with BT here. Seems you take over and just continual issues. Just sort it out I don't want to call anyone just FIX THE ISSUE
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Handsome Nick (@Nicklo2k) reported@EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving @EE