EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stone, Stoke-on-Trent, and Newcastle under Lyme.

City	Problem Type	Report Time
Stone	Internet	15 days ago
Stoke-on-Trent	Phone	15 days ago
Newcastle under Lyme	Phone	1 month ago
Stoke-on-Trent	Total Blackout	2 months ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 6 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 7 minutes ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 7 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  Ben (@pashasolecci) reported 8 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 10 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Dave. (@D_Elliott7) reported 18 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 19 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  UK Adventure Cycling (@philjame5) reported 22 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 27 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 30 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  🧚‍♀️ (@xrachelizabethh) reported 31 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  Jason (@JasonBFB) reported 40 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 41 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 43 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Richie Knight (@richiechuff) reported 45 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  Mark Mitchell (@Mark66mitchell) reported 47 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  Sime (@FowldsSimon) reported 52 minutes ago from Crewe, England

  @EE Yes no problem

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 54 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 58 minutes ago from Cheadle, England

  @EE Poor show today folks. No customer service?

• 
  Jason (@JasonBFB) reported 58 minutes ago from Madeley, England

  @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Les Cashmore (@LesCashmore) reported 5 minutes ago

  @EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy

• 
  🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported 6 minutes ago

  @EE Hello I tried it in the Mifi I bought which is tied to a particular network it don’t work I put it in my iPhone it works that will do because I don’t have any broadband fibre optic ATM and am using my iPhone to connect to the internet as my Sky sim lost connectivity.

• 
  Ian Wardell (@ian_wardell) reported 9 minutes ago

  @EE @EE Suppose I owed EE loads of money and I said this other person will pay off the debt for me, but they fail to do so? Would you think my debt is their responsibility, or mine? The gift cards are EE's responsibility, not some 3rd party.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 11 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  Dudley (@agoldentale) reported 12 minutes ago

  @EE is there an issue with your app? Just topped up via it and had no confirmation text and money hasn't left bank either

• 
  cliff cook (@cliffc100) reported 19 minutes ago

  @EE @TheDealEnvoy Its just a fake spoofing number stepchainge are a ligitimate organisation that help people in debit nothing to do with ee

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 20 minutes ago

  Anyone else got @ee broadband issues? I'm done with them. At one point is it a breech of contract so I can bin them off.

• 
  beth (@loisgriff_) reported 20 minutes ago

  @charmed_og @EE To be fair I don’t have a lot of problems with them except service problems

• 
  Mark McWilliams (@markmcwilliams) reported 20 minutes ago

  @EE A week later and they've now closed my complaint with no further contact from yourselves whatsoever, and I'm still unable to upgrade. Luckily I can vote with my feet and just move away. Way to go @EE ! 👏👏👏

• 
  Darren Stokes (@Stokesy88) reported 21 minutes ago

  @ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!