EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	3 days ago
Sandbach	Phone	19 days ago
Crewe	Phone	22 days ago
Stoke-on-Trent	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Damon Chandler (@damonlufc88) reported 22 seconds ago from Leek, England

  I'm guessing I'm not the only one having @EE internet issues on my phone?

• 
  Jason (@JasonBFB) reported 26 seconds ago from Madeley, England

  @EE no service in CW3 area..

• 
  Jake (@JakeLCartwright) reported 2 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 4 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 9 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  Dave. (@D_Elliott7) reported 21 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Craig Green (@BeardedGreen1) reported 24 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Jordan Smith (@Jord_Smithhh) reported 25 minutes ago from Crewe, England

  @EE New customer

• 
  Richard Wiseman (@The_RichWiseman) reported 26 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Jason (@JasonBFB) reported 28 minutes ago from Madeley, England

  @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

• 
  Jason (@JasonBFB) reported 30 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 31 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

• 
  Jason (@JasonBFB) reported 35 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  Ryan© (@RyaaaannC) reported 39 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 41 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  Mark Johnson (@mark_pbs) reported 44 minutes ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 46 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 53 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Jason (@JasonBFB) reported 54 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  Richie Knight (@richiechuff) reported 55 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G the Train Driver (@GtheTrainDriver) reported 40 seconds ago

  @EE this service is getting worse! Why is it your app, which is vital to adjust schedules for my kids, is always 'under maintenance' at the most inconvenient times! Why is this work never done at like 0100-0500 when it's less likely to be used!! Never had this issue with BT 😡

• 
  Guy axon (@Guy19013990) reported 50 seconds ago

  @EE over 8 phone calls regarding my app not working and no one can fix it and you keep closing my complaints with no resolution why is it so hard for such a big company to work this out

• 
  Terry Saliba (@Terry_AbilasIT) reported 51 seconds ago

  @EE Should I be expecting calls from this number 07393 227481 claiming to be from the EE Customer Care dept. Sounds like a scam to possible clone SIM or gain access to customer phones. Please review.

• 
  Kev (@vpharm) reported 2 minutes ago

  @EE ee allowed Mrs Susan Burne to get a phone contract with billing address as MY ADDRESS. Never lived here! EE refuse to get their fraud team to phone me to sort this

• 
  Derek (@DerekAllan61) reported 3 minutes ago

  @Martinscott1967 @EE Piss poor customer service PLUS the phone in question is still on the website for order, utterly incompetent

• 
  Gazza Noble (@Gazza_Noble) reported 4 minutes ago

  Is @EE internet down

• 
  Bev Nicholas (@bevangeleyes) reported 5 minutes ago

  @EE hey, I’ve taken o it a new contract with EE to start next month. Do I need to cancel my current contract with EE or will it do it automatically? Thanks

• 
  Benedict Barnes (@BenjitBarnes) reported 6 minutes ago

  @EE @davehill62 Good luck getting through to a member of the team. I became a customer a month ago and still having set up issues. Constantly referred to the AI bot when I call which is useless. How do I get in touch with a person @EE ? This is super frustrating.

• 
  Scooby Miller (@Ragingtaxpayer) reported 7 minutes ago

  @EE Your new superhub 7 is a pile of shite, not a single one of my smart devices will connect to the wifi, even though this piece of garbage is only running 2.4ghz. Back to the old BT hub 6 because it works fine. Stop giving people garbage.

• 
  Aaron Paul David Bisiaux 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AaronPDBisiaux) reported 8 minutes ago

  @EE How do I file a complaint about one of your sales reps? Thanks.