EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.

City	Problem Type	Report Time
Stoke-on-Trent	Total Blackout	4 days ago
Stoke-on-Trent	Internet	9 days ago
Sandbach	Phone	25 days ago
Crewe	Phone	28 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Jason (@JasonBFB) reported 46 seconds ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  Craig Green (@BeardedGreen1) reported 5 minutes ago from Stoke-on-Trent, England

  @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

• 
  Jason (@JasonBFB) reported 7 minutes ago from Madeley, England

  @x3bwb @EE Yep not working..🤨

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 7 minutes ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

• 
  Richie Knight (@richiechuff) reported 10 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Adam Dickinson (@Beans_TBR) reported 21 minutes ago from Stoke-on-Trent, England

  @EE How do I cancel?

• 
  Craig Green (@BeardedGreen1) reported 28 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 28 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  Jason (@JasonBFB) reported 30 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  Alex Vitsileos 💙 (@spartan888) reported 30 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  Mark Mitchell (@Mark66mitchell) reported 34 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 34 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 41 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 43 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Lloyd Cooke (@lloyd_cooke) reported 44 minutes ago from Stoke-on-Trent, England

  @EE @santanderuk ....poor customer service - buyer beware!

• 
  Ben (@pashasolecci) reported 48 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Jason (@JasonBFB) reported 51 minutes ago from Madeley, England

  @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 52 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  Jordan Smith (@Jord_Smithhh) reported 54 minutes ago from Crewe, England

  @EE New customer

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 55 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrhu (@ALivMusico) reported 5 minutes ago

  @EE How can I phone if there is no signal and I don’t have another phone or landline? I don’t know it s a local issue, phone issue or network issue. Thanks for your reply not actually being any help at all. Not a can we have your postcode to check for you?

• 
  Paddy Silke 🇵🇸☘️🇮🇪 (@JFKKPOD) reported 6 minutes ago

  @EE how bad was your service yesterday when getting my iPad from you never again some misleading practices going on #EE

• 
  Andrew (@NearlyOver40) reported 7 minutes ago

  @O2 @ee Does O2 have problems in GL51? My iPhone 13 shows 5G and 4 bars but NOTHING works (e.g. X, WhatsApp). My wife’s EE iPhone 13 works perfectly there … comments/advice please.

• 
  Adam (@adam_am05) reported 10 minutes ago

  @EE So I signed up for broadband and changed x4 of my sims but apparently your employee made a mistake now you won’t honour it 😡 Rubbish service and liars @Ofcom why is this acceptable behaviour if I made a mistake I would be told im stuck in contract early termination fees!

• 
  Oor Leigh Cairngorm (@weecass1888) reported 11 minutes ago

  @EE signal oitage again in the AB54 area

• 
  Michael Williamson (@michaeljw_97) reported 12 minutes ago

  @EE No problem, thank-you :) i have an iva if that impacts anything? Would only be a sim only i'm looking to add

• 
  Tom (@tomavfc24) reported 13 minutes ago

  @EE Have had no signal and data for probably an hour now, is there a problem atm as I’ve seen others are having the same problem

• 
  Danny Healy (@DannyHealy9) reported 13 minutes ago

  Just got cut off by a member of your small business team, taking a complaint is above their pay grade, go to a store sir. @EE

• 
  Gazza Noble (@Gazza_Noble) reported 13 minutes ago

  Is @EE internet down

• 
  Lucinda Brown.XRP (@cindyb1953) reported 21 minutes ago

  @Aaron96simpson_ @EE I’m actually thinking about going with Starlink, my contract with EE is up in September, I’m paying nearly £39 pm for a service that is pitifully slow. But the real kicker? They are offering new customers £24.99 pm. 🤨