EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Newcastle under Lyme, Stoke-on-Trent, Sandbach, and Crewe.

City	Problem Type	Report Time
Newcastle under Lyme	Phone	9 days ago
Stoke-on-Trent	Total Blackout	1 month ago
Stoke-on-Trent	Internet	1 month ago
Sandbach	Phone	2 months ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Lloyd Cooke (@lloyd_cooke) reported 35 seconds ago from Stoke-on-Trent, England

  @EE @santanderuk ....poor customer service - buyer beware!

• 
  Jason (@JasonBFB) reported 8 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 9 minutes ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 12 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 14 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Richard Wiseman (@The_RichWiseman) reported 15 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Mark Mitchell (@Mark66mitchell) reported 18 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  🧚‍♀️ (@xrachelizabethh) reported 19 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  Dave. (@D_Elliott7) reported 24 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 28 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  Ryan© (@RyaaaannC) reported 37 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  Craig Green (@BeardedGreen1) reported 38 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Jason (@JasonBFB) reported 39 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  Ben (@pashasolecci) reported 40 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 40 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 53 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 54 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Jordan Smith (@Jord_Smithhh) reported 59 minutes ago from Crewe, England

  @EE New customer

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 59 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 59 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Tracy (@Milnero4) reported 41 seconds ago

  @EE Still not had a response to my complaint from a week ago.

• 
  Greg (@Peter_Gregory_H) reported 2 minutes ago

  @EE I’m waiting for someone to call me. I wrote ASSIST in a text message 30 minutes ago. EE is on the ball when you want my money. Silence when I need to speak to a real person for help.

• 
  Andy (@B21DGY) reported 3 minutes ago

  @EE why is your app/website so, so bad. Especially for business customers!! It's been the same for years too! Please sack your designers and get a child to do it with Ai

• 
  Paul Bird ⚒ (@pbird40) reported 6 minutes ago

  @EE why is the mobile data coverage so bad in Clacton on sea ?

• 
  MetaMaster 天 (@agenda2033) reported 6 minutes ago

  @EE I called 150 and the robot operator took me to the "new interactive service" which took me back to the same broken page, It is broken in web browser and in app

• 
  Stuart Little 💚💙 (@StuLittle1972) reported 14 minutes ago

  @EE @mynameisAndyJ I’ve received it 3 times from your network

• 
  Mr Gray (@Monetization26) reported 15 minutes ago

  @EE Hi I’m fed up of being misadvised and lied to!!. Friday all our internet and mobile services went down. I was told an engineer would turn up on Saturday morning, they never showed up. I was then advised you would send a 4g mifi out which still hasn’t happened!!!

• 
  Mr Gray (@Monetization26) reported 16 minutes ago

  @WeAreOpenreach @EE If Openreach can’t sort them self out and supply a reliable service, then we should be allowed to cancel our contracts free of charge. It’s a complete shambles that many of us are self employed and can’t work. @Starlink can you come to the rescue!!!!.

• 
  PH (@PHEFC83) reported 25 minutes ago

  @EE sneaky from you guys telling people to hang up and reply to a text for quicker service. Yet the number to reply to doesn’t work!!! 45min wait or text a number that isn’t working 🥴🥴🥴🥴

• 
  Stephen (@Stephen090704) reported 27 minutes ago

  @alwaysMadManC87 @EE Sounds like the same guide that was rude to me too!