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EE outages and service status in Newcastle under Lyme, England

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Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Newcastle under Lyme, including 2 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Sep 3, 3:09 PM GMT+1.
  • 67% Phone (67%)
  • 33% Internet (33%)

The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stone, Stoke-on-Trent, and Newcastle under Lyme.

CityProblem TypeReport Time
Stone Internet 17 hours ago
Stoke-on-Trent Phone 17 hours ago
Newcastle under Lyme Phone 20 days ago
Stoke-on-Trent Total Blackout 1 month ago
Stoke-on-Trent Internet 2 months ago

Nearby cities with recent reports

Stone

1 recent signals

17 hours ago
Stoke-on-Trent

1 recent signals

17 hours ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • FowldsSimon
    Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • lloyd_cooke
    Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England

    @EE @santanderuk ....poor customer service - buyer beware!

  • Mark66mitchell
    Mark Mitchell ๐Ÿ’™ (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • DJJC66
    David JJ Crowther โš“๏ธŽ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

  • Mr_Owen77
    Mark Owen (not that one) ๐Ÿ’™ (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But itโ€™s actually really bad. I just wanted any ideas on what to do? Thanks.

  • amy86beeston
    โ™ก Amy ๐ŸŒท (@amy86beeston) reported from Crewe, England

    @EE please help. Iโ€™m a new customer and have been given a PAC code by Vodafone to transfer my number but itโ€™s not working on your website, says itโ€™s incorrect. I canโ€™t get through on the phone to you or online chat

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • xrachelizabethh
    ๐Ÿงšโ€โ™€๏ธ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone ๐Ÿ˜• whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices ๐Ÿ‘

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps itโ€™s currently running at?! Also, Iโ€™m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • pashasolecci
    Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads whatโ€™s occurring @EE

  • philjame5
    UK Adventure Cycling (@philjame5) reported from Brown Edge, England

    @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

  • mark_pbs
    Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin ๐Ÿ˜ญ we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. ๐Ÿ˜‚

  • RyaaaannC
    Ryanยฉ (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldnโ€™t be that bad should it tho?? Cheers, Steve.

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • VisionsofGold
    VisionsofGold (@VisionsofGold) reported

    So @ee after calling 150 the answer is no. 18 years of customer loyalty gets you nothing. Couldn't even waive the early upgrade fee. A real shame. Better to wait until the end of the contract and leave? @MartinSLewis @MoneySavingExp

  • PWildebest
    Theophilus โ€œForensicโ€ Wildebeest ๐Ÿฅฆ (@PWildebest) reported

    @FreddieJoh96174 @LeilaniDowding @EE Nope same issue as WiFi- router needs to be plugged into electricity

  • loisgriff_
    beth (@loisgriff_) reported

    Anyone else not got service on ee? I havenโ€™t had service since last night. @EE

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @AP196779 @EE I'm sorry to hear that you've been going round in circles for the past five weeks. Has your service provider clarified the specific issue they have been trying to report to us? Any details they have provided would be helpful in understanding the situation further. To allow (1/2)

  • CiaranDerry
    Ciaran (@CiaranDerry) reported

    @EE Not having any issues i just want to know why @ITV where you RECORD a programme to watch later and prevented from skipping Ads. I would be interested to hear from @ITV about this as they seem to be the only commercial station that does this

  • Gilbert_36174
    gilbert (@Gilbert_36174) reported

    @EE Still waiting to be sent a new code for this offer. 3 phonecalls, reaching out on here - nothing. Been with @ee since the days of Orange, family plan, valued customer- not for much longer. What a let down.

  • robjohn75
    Robin John (@robjohn75) reported

    @EE @LeilaniDowding Ah, such an interesting marketing ploy, we now have to buy a backup battery for (orchestrated) power cuts. Who profits from this forced technological transition.๐Ÿค” Problem, reaction, solution yet again, follow the money.

  • AndyRob04327914
    Andy (Honk Honk) Robertson (@AndyRob04327914) reported

    @EE where my ******* broadband that I pay a small fortune for? Nearly up to 32 hours of outage now.

  • jonesxxx
    Hurry Up Harry (@jonesxxx) reported

    @EE The only thing worse than "hold music", is hold music chosen by some twenty something experience specialist. You're never gonna please everyone so why not just have some bland background stuff rather than these bloody yodelling trendies?

  • BagFleaBag
    Jo Oliver ๐Ÿ’œ๐Ÿ‡ฌ๐Ÿ‡ง (@BagFleaBag) reported

    @LeilaniDowding @EE Oh and the mast had gone down too so the mobile phone wouldnโ€™t work either! I had to drive over to check on my parents.