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EE

EE outages and service status in Newcastle under Lyme, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.

CityProblem TypeReport Time
Stoke-on-Trent Total Blackout 11 days ago
Stoke-on-Trent Internet 16 days ago
Sandbach Phone 1 month ago
Crewe Phone 1 month ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldnโ€™t be that bad should it tho?? Cheers, Steve.

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin ๐Ÿ˜ญ we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. ๐Ÿ˜‚

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • xrachelizabethh
    ๐Ÿงšโ€โ™€๏ธ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone ๐Ÿ˜• whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • Mark66mitchell
    Mark Mitchell ๐Ÿ’™ (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • FowldsSimon
    Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • Mr_Owen77
    Mark Owen (not that one) ๐Ÿ’™ (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE no service in CW3 area..

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so donโ€™t tell me to phone the helpline again..

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @x3bwb @EE Yep not working..๐Ÿคจ

  • philjame5
    UK Adventure Cycling (@philjame5) reported from Brown Edge, England

    @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • The_RichWiseman
    Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • Jord_Smithhh
    Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @EE New customer

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..๐Ÿ‘ I spent hours on the phone but thereโ€™s no fix until they bring out a new router..

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, Iโ€™m currently on my phones 4g coz itโ€™s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • The_RichWiseman
    Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • damonlufc88
    Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kestrel89B
    Liam (@kestrel89B) reported

    Hi. Been waiting +2 weeks for #EE to sort out a major issue. 2 handsets but set up incorrectly with data allowance. Called my #business account person. Not interested. Not his problem. Went in store. Not their #problem . Thing is, I will take this all the way! @EE

  • ngmillers1973
    Neil Green (@ngmillers1973) reported

    @Craig_Higgins @EE Since these company have emerged EE BT virgin 02 crap Vodafone three not like it use to be

  • scottspeig
    Scott Speight (@scottspeig) reported

    @MarkyTalk @EE Try @spusu_uk same network, fraction of the cost. Apparently they manage this by only providing customer service via WhatsApp (although I find it works well). Only issue I have is no Direct Debit option. Just card.

  • PPGMacro
    PPG (@PPGMacro) reported

    @EE get on the line and then wait and wait, while they tell you that they get rated best phone provider in the UK. If they are the best, I'd hate to think what others customer service is like. Complete utter BS.

  • R1CHJB
    R1CHJB (@R1CHJB) reported

    @EE @Omegaman_uk Thereโ€™s a lot of bad publicity regarding you guys at the moment, itโ€™s like you just dnt give a ****!

  • michaeljw_97
    Michael Williamson (@michaeljw_97) reported

    @EE No problem, thank-you :) i have an iva if that impacts anything? Would only be a sim only i'm looking to add

  • Gazza_Noble
    Gazza Noble (@Gazza_Noble) reported

    @EE why would your agents book open reach a totally different job to what I needed done then open reach turn up randomly without telling me their are coming then cancel Job so now I have to go through whole process again,and you say are no1 in the UK ????

  • afaldridge
    Alan Aldridge (@afaldridge) reported

    @EE @Vizique Your customer service is a waste of time. I have been trying for the past 3 days, get nowhere.

  • Buzby714052
    Buzby (@Buzby714052) reported

    @EE my EE app keeps showing the message โ€˜Here is your final billโ€™ I havenโ€™t asked for a final bill and I canโ€™t do anything else in the app. Can you help me please?

  • SajjadElPatron
    Sajjad El Patron (@SajjadElPatron) reported

    @EE How many times i have to speak??? What do you think we donโ€™t have to do anything all day and we should talk to customer service every second day.