EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Newcastle under Lyme, Stoke-on-Trent, Sandbach, and Crewe.

City	Problem Type	Report Time
Newcastle under Lyme	Phone	5 days ago
Stoke-on-Trent	Total Blackout	1 month ago
Stoke-on-Trent	Internet	1 month ago
Sandbach	Phone	2 months ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Jason (@JasonBFB) reported 4 minutes ago from Madeley, England

  @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

• 
  Richard Wiseman (@The_RichWiseman) reported 9 minutes ago from Crewe, England

  @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 13 minutes ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 14 minutes ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

• 
  Jason (@JasonBFB) reported 18 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  Richie Knight (@richiechuff) reported 20 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Ryan© (@RyaaaannC) reported 22 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  Jason (@JasonBFB) reported 28 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  Richard Wiseman (@The_RichWiseman) reported 39 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Alex Vitsileos 💙 (@spartan888) reported 42 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  Jason (@JasonBFB) reported 43 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  Damon Chandler (@damonlufc88) reported 46 minutes ago from Leek, England

  I'm guessing I'm not the only one having @EE internet issues on my phone?

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 49 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  Jordan Smith (@Jord_Smithhh) reported 50 minutes ago from Crewe, England

  @EE New customer

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 51 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Dave. (@D_Elliott7) reported 53 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 54 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 55 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  🧚‍♀️ (@xrachelizabethh) reported 56 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  Ben (@pashasolecci) reported 58 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Naomi Langford-Wood (@NaomiLWood) reported 4 minutes ago

  @EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.

• 
  jellybean1976 (@jellybean_7676) reported 6 minutes ago

  @EE what has happened to your customer service recently?? The last 3 calls have been awful. Today, an agent literally said that she refused to help me - she was unable to send me a verification text. She refused to ask for help then refused to help me any further.

• 
  Jon Pitts (@briavelsjon) reported 8 minutes ago

  @EE @adchef76 Phones won't roaming when their home network has coverage. The fix is to enable flight mode until EE service is restored, then let automatic selection do its job.

• 
  Mark Bates (@officer_cartman) reported 17 minutes ago

  @EE @birthdaycakexo Lmao the signal in my area bh6 is barely 4g it's a complete joke

• 
  Mark (@MarkAmiga) reported 18 minutes ago

  @Samsung just got a new tablet via a contract with @EE and its asking me to scan a qr code, and I do not have one, and I cannot skip the screen either, how on earth am I supposed to use this tablet, when its stuck on this stupid scan qr code screen?!

• 
  Allan (@banx82) reported 18 minutes ago

  @j199024 @EE It goes down every month. I’m sick of them, I was with sky for 20 years and can’t remember the internet ever going down. I’ve been with @EE for 2 years and it goes down every month. Also it’s nowhere near as fast as they claim

• 
  Real St Andrews (@RealStAndrews_) reported 21 minutes ago

  @EE I’m extremely frustrated and disappointed by the service my elderly mother has received. This situation is causing her considerable stress. Calling 150 and every other route we’ve tried just sends us round in circles, with seemingly no way to speak to a human being :(

• 
  Dunkybhoy67 (@dunkybhoy67) reported 22 minutes ago

  @EE Hi, my Spotify bill has been took by ee but Spotify saying they never received it and have cut me off?

• 
  Martin Elliker (@MartinElliker) reported 23 minutes ago

  @EE I still want to know in presise detail the following a) Why was my complaint closed without consultation with me? b) Why did it take so long to close out the order so I got what I am paying for? c) why wasn’t a team leader interjected into this matter(still not heard from anyone more senior)? d) why wasn’t it me that was doing all the chasing to get a resolution So you’ve apparently been voted the ‘BEST’ 13 years running - now it’s time to prove why and give me answers

• 
  Bez Beresford (@bezberesford) reported 26 minutes ago

  Hello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue