EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.

City	Problem Type	Report Time
Stoke-on-Trent	Total Blackout	2 days ago
Stoke-on-Trent	Internet	8 days ago
Sandbach	Phone	24 days ago
Crewe	Phone	26 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Richard Wiseman (@The_RichWiseman) reported 22 seconds ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Mark Mitchell (@Mark66mitchell) reported 1 minute ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 4 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

• 
  del (@del__91) reported 20 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 21 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 30 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Jason (@JasonBFB) reported 31 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  Craig Green (@BeardedGreen1) reported 33 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 38 minutes ago from Cheadle, England

  @EE Poor show today folks. No customer service?

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 38 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

• 
  Sime (@FowldsSimon) reported 41 minutes ago from Crewe, England

  @EE Yes no problem

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 42 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  ♡ Amy 🌷 (@amy86beeston) reported 42 minutes ago from Crewe, England

  @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 44 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 45 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 46 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Ben (@pashasolecci) reported 54 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Adam Dickinson (@Beans_TBR) reported 55 minutes ago from Stoke-on-Trent, England

  @EE How do I cancel?

• 
  Jason (@JasonBFB) reported 55 minutes ago from Madeley, England

  @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

• 
  🧚‍♀️ (@xrachelizabethh) reported 56 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary (@GaryGaryweir11) reported 8 minutes ago

  @EE I spoke to somebody and it's my fault you never gave me an option to get a pass with free data and calls!!!!!!!!

• 
  Bryan Steers (@steersb) reported 9 minutes ago

  Do you have network wide issues following your latest iPhone update? Helpline also unavailable @EE

• 
  @thedrmike.bsky.social (@The_Dr_Mike) reported 10 minutes ago

  an absolute *********** of a website @EE can't load pages, when it does it takes ages to load really the worst experience on the internet - seriously considering taking my business elsewhere

• 
  deepR777 (@deep_r01) reported 14 minutes ago

  @EE Send be BT router please, your 4g crap box don't work 🥺

• 
  SMV (@MissSmallVoice) reported 18 minutes ago

  @EE Abysmal. Got an automatic voice telling me they'd sent me a text and then telling me AGAIN to text VM on or VM off. Such rubbish - it is a voicemail pin issue, where I did not re-set my pin. 4 hours since I got your message and no luck getting through to a REAL person. Abysmal

• 
  alan (@alan_muso) reported 18 minutes ago

  @EE Done that, been told to suck it up. That's what 37 years as a customer does. Don't worry, I wont take out new stuff with you but I'll keep my mobile with you as your charges are ok. But nothing else I'm afraid and in March 2027 I'll cancel this dumb SIM card and forget about it

• 
  Gareth Howells (@GarethJHowells) reported 23 minutes ago

  Hi @EE is there a signal issue in post code SA10 at present. Only one bar on 5G 🙄 phone signal is awful and dropping into 4g

• 
  OMG Beardd (@OMGBeardd) reported 24 minutes ago

  @EmilyJessicaBea @EE It's one of the last things you should be referencing for billing because they're so poor for variable direct debits because you could have come off a month of paying a high amount for call charges etc and that's what it will show for the next month too.

• 
  Callum Lapper (@Lapperrr) reported 24 minutes ago

  @EE Respectfully im not going through to the same teams I've been put through to already as my complaint was deemed no resolution, however one of your employees made the fatal mistake of misleading me with factually incorrect information so I'll be taking it to the ombusman

• 
  鬼萃香 OniSuika (@OniSuika) reported 26 minutes ago

  @EE just following up on the month of constant outages, in my area that your own service checker says hasn't been serviced since 2021. It's still happening, it's still terrible, and I'm still waiting until the 27th for a fix, after I was lied to about the last "fix" other week.