EE

EE Outage Report in Newcastle under Lyme, Staffordshire, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newcastle under Lyme, Staffordshire, England 12/08/2025 09:05

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent EE outage reports came from the following cities: Crewe, Cheadle, Stone and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Internet
United KingdomCheadle Phone
United KingdomStone Internet
United KingdomCheadle E-mail
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • Mr_Owen77 Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • money69_cash CashMoney69 (@money69_cash) reported

    @EE disgraceful decision. During a pandemic as well when so many have been struggling you're looking to line your pockets. Cant wait to see thousands of customers leave or an apology letter from your CEO and a u-turn. Will cancel my contract when this comes in. C yah!

  • CrayziDiamond Crazydiamond (@CrayziDiamond) reported

    @EE Very disappointed that you will be imposing roaming charges in EU after promising not to. Will be looking to move to a more honest and trustworthy network

  • jim23501703 jim (@jim23501703) reported

    @KayBurley @EE So let’s use another network

  • OllieBarbieri Ollie Barbieri (@OllieBarbieri) reported

    @EE @ScotCull And if I never upgrade?

  • NigelDocherty Nigel Docherty (@NigelDocherty) reported

    @EE Contract with 3 is up in July and was going to move back to EE. The money grabbing reintroduction of roaming charges after stating in January this would not happen has knocked this on the head. Will not go to any network charging roaming charges. "small amount" or not.

  • BennyDodds Mercifully🇬🇧 (@BennyDodds) reported

    @tomhfh @EE @ThreeUK Let me guess, as well as being paid to push the depopulation juice you're also paid by 3 network?... Is there nothing you won't shill for?

  • ValveRpz RPZ valve testing (@ValveRpz) reported

    @EE @DXBGooner I’ve been a customer with EE for many years, but reference your decision to introduce roaming charges in Europe, as soon as my current phone contact ends I will no longer use your services again.

  • EdGarethPoole Ed Gareth Poole (@EdGarethPoole) reported

    Beyond disappointed that @EE are reintroducing roaming charges on new contracts. A kick in the teeth after a difficult year, and the excuses for the change (‘reinvesting in the network’ etc) make it worse. Won’t be upgrading again, which is a pity given the good network in Wales.

  • dereklum Derek Lum (@dereklum) reported

    @EE You have incompetent management then. In January EE didn’t know it ‘needed’ to invest in the UK network? You’re simply backfilling the lie. Our family’s 5 mobiles and my business’s mobiles will all be terminated with EE at the end of their contracts. It is a matter of principle.

  • Heaveysoul Marco van Basten (@Heaveysoul) reported

    @EE Absolute rubbish. Profits after tax for #EE last year down only 2% due to covid at £1,734. This is @EE reneging on a promise they made & is just a way to make easy money from their customers. I hope they leave in droves for other networks. I certainly am. 👋👋👋👋 #goodbye