EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stone, Stoke-on-Trent, and Newcastle under Lyme.

City	Problem Type	Report Time
Stone	Internet	1 day ago
Stoke-on-Trent	Phone	1 day ago
Newcastle under Lyme	Phone	20 days ago
Stoke-on-Trent	Total Blackout	2 months ago
Stoke-on-Trent	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 2 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  Jake (@JakeLCartwright) reported 7 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  ♡ Amy 🌷 (@amy86beeston) reported 9 minutes ago from Crewe, England

  @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

• 
  Jason (@JasonBFB) reported 10 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  Adam Dickinson (@Beans_TBR) reported 14 minutes ago from Stoke-on-Trent, England

  @EE How do I cancel?

• 
  I_Am_Me (@Mr_Owen77) reported 17 minutes ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  del (@del__91) reported 17 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

• 
  Alex Vitsileos 💙 (@spartan888) reported 24 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 25 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 28 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 28 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Jason (@JasonBFB) reported 28 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 37 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 40 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Richie Knight (@richiechuff) reported 48 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Jason (@JasonBFB) reported 48 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 54 minutes ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

• 
  Dave. (@D_Elliott7) reported 57 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  UK Adventure Cycling (@philjame5) reported 58 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

• 
  Jason (@JasonBFB) reported 58 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kate (@kitkat_wba) reported 7 minutes ago

  Actually impossible to speak to @EE. An hour and 15 min wait is a joke. Won't even let me sign in online because the account was set up wrong. Guess just stick with broadband that keeps dropping out. May be best to switch.

• 
  Darren Stokes (@Stokesy88) reported 8 minutes ago

  @ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!

• 
  Steven O'Neill 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@steveon7) reported 11 minutes ago

  @ee pa14 no network again

• 
  Ian Wardell (@ian_wardell) reported 13 minutes ago

  @EE As I've said, I've already tried around 20 times, and I've already said this 150 simply doesn't work, hence cannot be a legitimate number. How many more times must I try?? If one has to have a mobile contract with EE than this would explain it.

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 14 minutes ago

  @ee why are so utterly terrible. BT want even this bad. You've added a layer of extra awful to what was already a very expensive service.

• 
  Phil Coyne (@PhilCoyne) reported 16 minutes ago

  @EE I've already done that and been referred to the Ombudsman and given £40, leaving me with a phone that doesn't work with two years left to pay. Doesn't seem like you have taken it very seriously, especially considering the flags on my account that all advisors should be aware of.

• 
  KP (@96Swinger) reported 25 minutes ago

  @EE Hello, I purchased some earbuds from yourself but they have now broken (purchased in March) Are these still under warranty and is there anything I need to do?

• 
  Tony (@Foolham) reported 30 minutes ago

  @EE DSL light off so line is dead - Is this an issue in parts of London right now?

• 
  Anna Bonnar 🎗️🚜 🧬🚸 (@bonnar30014) reported 31 minutes ago

  @LeilaniDowding @EE True. My parents, in their 90s, have been endangered by not being able to phone out for help when EE has not been able to maintain coverage. @EE

• 
  beth (@loisgriff_) reported 34 minutes ago

  Anyone else not got service on ee? I haven’t had service since last night. @EE