EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Sandbach, Crewe, Stoke-on-Trent, and Audley.

City	Problem Type	Report Time
Sandbach	Phone	1 day ago
Crewe	Phone	4 days ago
Stoke-on-Trent	Internet	24 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Ryan© (@RyaaaannC) reported 9 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  Mark Mitchell (@Mark66mitchell) reported 13 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  Craig Green (@BeardedGreen1) reported 14 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 16 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Jason (@JasonBFB) reported 26 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 29 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 33 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  Mark Johnson (@mark_pbs) reported 38 minutes ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

• 
  Jason (@JasonBFB) reported 40 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  Richie Knight (@richiechuff) reported 40 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 42 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  Lloyd Cooke (@lloyd_cooke) reported 46 minutes ago from Stoke-on-Trent, England

  @EE @santanderuk ....poor customer service - buyer beware!

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 49 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  Damon Chandler (@damonlufc88) reported 49 minutes ago from Leek, England

  I'm guessing I'm not the only one having @EE internet issues on my phone?

• 
  Jason (@JasonBFB) reported 50 minutes ago from Madeley, England

  @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 51 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Richard Wiseman (@The_RichWiseman) reported 54 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Richie Knight (@richiechuff) reported 55 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  Craig Green (@BeardedGreen1) reported 55 minutes ago from Stoke-on-Trent, England

  @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 59 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ikraam (@ikraamdaanis) reported 3 minutes ago

  @Karlski420 @EE It's like their engineers don't test their website... layout shifts, terrible loading states, menu instantly showing without a delay, long loading times, bad animations and the list goes on

• 
  Pauline Cullen (@PaulineCullen14) reported 6 minutes ago

  @SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??

• 
  CryptoeSIM.io (@cryptoesim) reported 9 minutes ago

  @Anarchy_Jim @status_is_down @EE carrier roaming going down while you're abroad is genuinely nightmare fuel pro tip for next time — grab a local eSIM as a backup before you fly. takes 30 seconds, no passport scan, and you're never stranded like this again

• 
  Chris Milbank (@ChrisMilbank) reported 10 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 14 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Natalie Marchant (@taliena) reported 15 minutes ago

  @EE @_nicks_tweets You are having issues with roaming. My husband and I can’t use our SIMs in Austria either. Can’t call as no signal

• 
  Photo man (@ach59) reported 21 minutes ago

  @EE Is there anyone there who will actually talk to me so I can explain the issue? You keep doing the same checks & telling me it’s all working - it isn’t !!

• 
  Gary Reid (@garyreid94) reported 23 minutes ago

  @EE @_nicks_tweets You clearly have issues get it sorted

• 
  Shauney Connor (@toryshaun) reported 24 minutes ago

  @TomTugendhat @O2 @EE Don’t come to Shropshire. In some areas like my parish signal is next to nothing. Lucky to get 3 bars on a good day!

• 
  Jim Fogarty (@64Jimfogarty) reported 24 minutes ago

  @EE must say very disappointed that you ask for extra £10 for wifi extenders after promising when taking contract out that I wouldn't need them and if I did you would provide them. Like the rest once in contract yous do what you want at customer cost. Lesson learned be careful