EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.

City	Problem Type	Report Time
Stoke-on-Trent	Total Blackout	2 days ago
Stoke-on-Trent	Internet	7 days ago
Sandbach	Phone	23 days ago
Crewe	Phone	26 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 8 seconds ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 24 seconds ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 5 minutes ago from Cheadle, England

  @EE Poor show today folks. No customer service?

• 
  Craig Green (@BeardedGreen1) reported 10 minutes ago from Stoke-on-Trent, England

  @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

• 
  Richard Wiseman (@The_RichWiseman) reported 11 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 15 minutes ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

• 
  Damon Chandler (@damonlufc88) reported 16 minutes ago from Leek, England

  I'm guessing I'm not the only one having @EE internet issues on my phone?

• 
  Jason (@JasonBFB) reported 30 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  Sime (@FowldsSimon) reported 31 minutes ago from Crewe, England

  @EE Yes no problem

• 
  Jason (@JasonBFB) reported 31 minutes ago from Madeley, England

  @EE no service in CW3 area..

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 31 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 35 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 38 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 48 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Jason (@JasonBFB) reported 48 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  UK Adventure Cycling (@philjame5) reported 50 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

• 
  Jason (@JasonBFB) reported 52 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 54 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  del (@del__91) reported 56 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

• 
  Craig Green (@BeardedGreen1) reported 59 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  K (@Ger176545) reported 8 minutes ago

  @DerekAllan61 @EE My phone broke and couldn't switch on so phoned and got a new one and when it got delivered the delivery driver said I needed a code, guess where they sent the code 🤦 explained to them that my phone is broken and they said it can only be delivered with the code texted to me 😭

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 9 minutes ago

  @EE Hello yet again, it's been two weeks now and still nothing from you. EE is the only unresolved item - please do something to help me draw a line under selling my dead Mum's house.

• 
  Sajjad El Patron (@SajjadElPatron) reported 11 minutes ago

  @EE I waited one day and no one came to pickup and just said sorry. And want to come another day and time slot is 9am to 5pm. What do you think we have nothing to do all day and we wait for them to come and collect. Which courier service give a time slot of whole day 🤔🤔🤔

• 
  Louise Mullins (@_Loulabelle_) reported 11 minutes ago

  @EE what's going on woth my mobile phone signal? Itd been really rubbish for days now.

• 
  Kev (@vpharm) reported 13 minutes ago

  @EE should be criminally prosecuted as they evidently failed to do anti money laundering & address checks on a Mrs Susan Burne who EE claim lives at my home! I live at my home & this fraudster never lived at my home! EE REFUSED to get fraud team to phone me! EE sucks!

• 
  Seeing The Lizards (@seethelizards) reported 13 minutes ago

  Same problem I'm having with @EE . I want to cancel, but there's no obvious way to do so without calling them up and being hassled by their upselling agents.

• 
  Aaron Paul David Bisiaux 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AaronPDBisiaux) reported 14 minutes ago

  @EE I don’t want to discuss details with you on here. I just want to know the best way to file a complaint. Thanks.

• 
  Nicky (@NickyNacks25) reported 14 minutes ago

  @EE I have tried to call in good time of opening hours yet it says you’re closed. Having had several weeks of your tv channel’s freezing, not available or just not working as they should… I’ve had enough. Paying extortionate fees, please reply! #ofcom

• 
  Zak ₄₄ (@ZRuns0nCoffee) reported 14 minutes ago

  @EE It’s to do with GFast. Why are you allowed to break contract and cut my service to a quarter to what I’m getting now? Can you imagine if I asked that about price or ending my contract early? This is now allowed. How can I take this further?

• 
  Charles Salt (@CharlesSalt3) reported 15 minutes ago

  @EE What is going on, myself and my neighbours have had trouble with EE for weeks now, I am fed up with phoning Plymouth, we are paying a lot of money for a useless service