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EE outages and service status in Newcastle under Lyme, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Jul 16, 9:47 AM GMT+1.
  • 67% Phone (67%)
  • 33% Internet (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.

CityProblem TypeReport Time
Stoke-on-Trent Internet 4 days ago
Sandbach Phone 20 days ago
Crewe Phone 23 days ago

Nearby cities with recent reports

Stoke-on-Trent

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • lloyd_cooke
    Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England

    @EE @santanderuk ....poor customer service - buyer beware!

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, Iโ€™m currently on my phones 4g coz itโ€™s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • xQueen_Piscesx
    Pamela โค๏ธ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE no service in CW3 area..

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldnโ€™t be that bad should it tho?? Cheers, Steve.

  • DJJC66
    David JJ Crowther โš“๏ธŽ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • D_Elliott7
    Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • mark_pbs
    Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • damonlufc88
    Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices ๐Ÿ‘

  • Mark66mitchell
    Mark Mitchell ๐Ÿ’™ (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • Mark66mitchell
    Mark Mitchell ๐Ÿ’™ (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to ยฃ300. When I log out and back in again, itโ€™s zero and Iโ€™ve never been charged the โ€œExtraโ€. Why is this happening?

  • RyaaaannC
    Ryanยฉ (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But itโ€™s actually really bad. I just wanted any ideas on what to do? Thanks.

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps itโ€™s currently running at?! Also, Iโ€™m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • stephstroud46
    Stephalopolas (@stephstroud46) reported

    My grandfather has been having an issue with EE since February of this year & has been repeatedly fobbed off & is still being charged for a tablet & sim, which he returned as received, that has since been lost in transit, despite having proof of postage! @EE

  • PIXX3L5
    PIX (@PIXX3L5) reported

    @EE Leave me alone EE, 2hr calls every month trying to sort your issue out only to be passed to someone else having to explain multiple times. Hopefully with @Ofcom help I will be able to terminate my contract early without charge.

  • pinguigloo
    Catherine Pengilly (@pinguigloo) reported

    @EE Itโ€™s a moto E13 I think but itโ€™s no good trying to guide me through it as Iโ€™m not with her again until next weekend. I am trying to find someone who can go with her to the shop in the hope that they can, at the very least put in some emergency contacts for her

  • Lindsay_Brunt
    Lindsay Brunt (@Lindsay_Brunt) reported

    @EE @craig_trickett The link you share says no issues which is a lie as there is ALWAYS Issues, is this your clause for use not to cancel our contracts for you providing bad service? Fed up of it now!

  • dano1311
    ๐Ÿฆ‰ Dan Oldfield ๐Ÿฆ‰ (@dano1311) reported

    @dcr_1999 @EE I had issue when I tried to change my kids contracts to sim only, tried online spend cap limit reached, went in store same, even though I was trying to spend less than currently was. Waiting to move them away from EE. Always a stress and hassle at upgrade time.

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal

  • ALivMusico
    Andrhu (@ALivMusico) reported

    @EE How can I phone if there is no signal and I donโ€™t have another phone or landline? I donโ€™t know it s a local issue, phone issue or network issue. Thanks for your reply not actually being any help at all. Not a can we have your postcode to check for you?

  • AHende1006
    ANDREW HENDERSON (@AHende1006) reported

    @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

  • BeverleyRutter
    Beverley Rutter (@BeverleyRutter) reported

    @ee who do I contact about poor phone reception we have been having for the last month or so ??

  • GarethJHowells
    Gareth Howells (@GarethJHowells) reported

    Hi @EE is there a signal issue in post code SA10 at present. Only one bar on 5G ๐Ÿ™„ phone signal is awful and dropping into 4g