EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Sandbach, Crewe, and Stoke-on-Trent.

City	Problem Type	Report Time
Sandbach	Phone	5 days ago
Crewe	Phone	8 days ago
Stoke-on-Trent	Internet	28 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 4 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Jason (@JasonBFB) reported 9 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  Ryan© (@RyaaaannC) reported 10 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  Sime (@FowldsSimon) reported 11 minutes ago from Crewe, England

  @EE Yes no problem

• 
  Jason (@JasonBFB) reported 12 minutes ago from Madeley, England

  @EE no service in CW3 area..

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 16 minutes ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

• 
  ♡ Amy 🌷 (@amy86beeston) reported 17 minutes ago from Crewe, England

  @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 17 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

• 
  Jake (@JakeLCartwright) reported 17 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Jason (@JasonBFB) reported 18 minutes ago from Madeley, England

  @EE not able to login to account since yesterday all the same problems as other people have posted

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 22 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 25 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  UK Adventure Cycling (@philjame5) reported 27 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

• 
  Dave. (@D_Elliott7) reported 28 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Richie Knight (@richiechuff) reported 36 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Lloyd Cooke (@lloyd_cooke) reported 41 minutes ago from Stoke-on-Trent, England

  @EE @santanderuk ....poor customer service - buyer beware!

• 
  Richard Wiseman (@The_RichWiseman) reported 48 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 55 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 56 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 58 minutes ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean hgxn (@sean8lfc) reported 8 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, luckily after an hour we found a spot with wifi. Now to figure out how we contact our Airbnb without any network cover :) awful

• 
  مـ(maz362 )ــازن سعيد (@maz362) reported 8 minutes ago

  @EE @_nicks_tweets having any issues with roaming??

• 
  n (@nigsnooker) reported 9 minutes ago

  @neilrgreen @EE Same re signal for me i joined EE and the signal is the worst ive ever had

• 
  ian harris 🇬🇧 (@hellired3) reported 13 minutes ago

  @EE Update 01/07 still not fixed I've provided the number but here it is again C10002718044 all I want is to leave now ive had it I cannot waste my time chasing something you should fix #badservice

• 
  Pete Searle (@PeterSe38295412) reported 14 minutes ago

  @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.

• 
  Simon Denye (@simondenye) reported 15 minutes ago

  @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

• 
  JC (@jaykona3670) reported 15 minutes ago

  @EE I have called this number many times, I’ve replied to the text messages, I’ve done everything EE have suggested and all it’s achieved is frustration, my afternoon wasted and I’m no further ron. So can you get me someone who can fix this without wasting anymore of my time.

• 
  Mark Harper (@MarkHarper99) reported 19 minutes ago

  @EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 20 minutes ago

  Been with @EE broadband 3 weeks and now looking at a weeks outage. @Virgin any chance of coming back? Scamming accounts which claim to be the customer services dept of the above companies need not reply

• 
  Json (@Stuff1646) reported 22 minutes ago

  @jpwhutv @EE I'd recommend ditching @EE for another provider. They charge arm 'n' leg and provide no value to the customer.