EE Outage Report in Newcastle under Lyme, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Cheadle, Stoke-on-Trent, Congleton, Market Drayton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle |
Phone | |
| Cheadle |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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O.V
(@Yorkshireguy24) reported
I'm trying to call 111, be on call and signal is bad @EE yet I get all these texts non stop telling me oh there's issues.. been repaired.. issues again and then been repaired but yet still bad
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Sabawoon Zazai
(@Sabawoonzazai) reported
@EE phone lost,its been 3 days im getting told about a replacement phone through insurance and still havent got one,when speaking to customer service online,they put me on hold and disappear.What is happening to EE should I just swap to another netwrk as I have no access to phone
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gorcy vorcy
(@GVorcy) reported
@EE Your signal in the St Austell area, Cornwall is very weak, do you have a problem with your mast?
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Mr Corcoran
(@Rhysocorcoran) reported
@EE shocking service around deals offered for Xbox bundle! 28 days wait and money taken before it arrives?Then sales team making up information! Awful service and very disappointing #falseadvertising
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JOSHUA KNIGHT
(@JOSHUAK21942509) reported
@EE really slow (2.5MB down, 0.8MB up) in NE61
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Call me Chaz
(@Travelling_Chaz) reported
@EE I think it's my phone that's the issue. I've tried the sim in a different handset and it works.
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Pantherax
(@EKSPantherax) reported
@EE I’m trying to join EE and placed an order. Things haven’t happened as they should. I can’t speak to anyone in customer services because you don’t recognise my number. When going to the option of joining no one is interested. Not a good start.
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Invader Strange
(@thirt13n) reported
Currently 35 thousand feet in the air on an @emirates flight with unlimited data (albeit relatively slow for some things). Meanwhile @EE offering an embarrassingly low 150Mb a day for an eye watering £6.85 when in Indonesia.
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Alliance Productionz
(@00TheAlliance00) reported
@EE you are by far the worst service provider for people with disabilities. I paid for a service for my son that was a genuine mistake that didn't work and you won't refund me why? After I never used the service?
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Julian Heather
(@JulianHeather1) reported
@EE @geraldvjuk Err ... why on earth are you asking the customer what your EE broadband team said last time he spoke to them. Don't your customer services team keep notes of their conversations with customers ? It all sounds very unprofessional.