EE outages and service status in Newcastle under Lyme, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Stone, Stoke-on-Trent, and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Stone
|
Internet | 10 days ago |
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Stoke-on-Trent
|
Phone | 10 days ago |
|
Newcastle under Lyme
|
Phone | 29 days ago |
|
Stoke-on-Trent
|
Total Blackout | 2 months ago |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, EnglandWas told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Stephen Evansonπ€π€ππ€π (@evanson316) reported from Crewe, England@EE Yes on wed dinner time. Shouldnβt be that bad should it tho?? Cheers, Steve.
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Stephen Evansonπ€π€ππ€π (@evanson316) reported from Crewe, England@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But itβs actually really bad. I just wanted any ideas on what to do? Thanks.
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David JJ Crowther βοΈ (@DJJC66) reported from Stoke-on-Trent, England@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Richard Wiseman (@The_RichWiseman) reported from Crewe, EnglandIn 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Mark Mitchell π (@Mark66mitchell) reported from Cheadle, England@EE Poor show today folks. No customer service?
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Jason (@JasonBFB) reported from Madeley, England@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices π
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Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England@EE @santanderuk ....poor customer service - buyer beware!
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Damon Chandler (@damonlufc88) reported from Leek, EnglandI'm guessing I'm not the only one having @EE internet issues on my phone?
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I canβt upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, England@Viowlett @EE Don't even talk to me about Virgin π we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. π
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Pamela β€οΈ (@xQueen_Piscesx) reported from Crewe, England@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Pamela β€οΈ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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RyanΒ© (@RyaaaannC) reported from Crewe, England@EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue
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π§ββοΈ (@xrachelizabethh) reported from Crewe, England@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone π whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Burns π¬π§π¬π§π¬π§ (@RaPiDkIlLzZz) reported@CharlesSav66 @EE Its a nightmare thr money they make out of us and the app if terrible, like hokng bavk in tome to when apps used to be bad tonuse
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Mark McWilliams (@markmcwilliams) reported@EE A week later and they've now closed my complaint with no further contact from yourselves whatsoever, and I'm still unable to upgrade. Luckily I can vote with my feet and just move away. Way to go @EE ! πππ
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Ian Wardell (@ian_wardell) reported@EE It's not an EE phone. It's a Xiaomi Redmi 9 bought from Amazon. Why tell me to ring 150 if that number only works for EE phones? And as I said, it doesn't work, I tried around 20 times.
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DorothyNot π·ππ€π (@DorothyNotD) reported@EE Iβve been trying to contact you for 2 days, when I finally got a very slow responding chat they agreed to raise a complaintβ¦what is this text about? I SHOULD NOT have to get in touch again to keep my complaint open.
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Also Stu (@stuinweymouth) reported@EE Looked on app. Still has original contract. No sign of new one. I know you have cancelled it. Itβs not the first time. I will just cancel it and go elsewhere. The number is not important although can be ported. I have 9 lines and 5 out of contract. Your choice
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PIX (@PIXX3L5) reportedI'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU
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Andrew Robinson (@apr9999) reported@EE Spent 73 minutes on phone with Sebi (23 mins), Graham (12 mins) & Henry (38 mins) of EE earlier. I have a big issue that Henry promised he would find a solution for & then call me back. That was nearly 5 hours ago! He initially said he'd be back to me in 10 minutes. DISGRACE!
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Simon James π (@UKMondoMan) reported@EE Issue now resolved. Not the outcome I was looking for but a fair compromise.
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Jo (@JoCornwall26) reported@EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!
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EVEngineer (@TheEvEngineer) reported@sophie_reed98 @EE Like @gigaclear Β£46 for me a customer of 3 years and new customers Β£19 for a faster service. Should be illegal