EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, and Audley.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	19 days ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Dave. (@D_Elliott7) reported 6 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  del (@del__91) reported 10 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

• 
  Damon Chandler (@damonlufc88) reported 10 minutes ago from Leek, England

  I'm guessing I'm not the only one having @EE internet issues on my phone?

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 17 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

• 
  Richie Knight (@richiechuff) reported 19 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 21 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Craig Green (@BeardedGreen1) reported 24 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Alex Vitsileos 💙 (@spartan888) reported 30 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  Richard Wiseman (@The_RichWiseman) reported 31 minutes ago from Crewe, England

  @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

• 
  Jordan Smith (@Jord_Smithhh) reported 33 minutes ago from Crewe, England

  @EE New customer

• 
  Jake (@JakeLCartwright) reported 39 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 40 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Jason (@JasonBFB) reported 43 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  Lloyd Cooke (@lloyd_cooke) reported 44 minutes ago from Stoke-on-Trent, England

  @EE @santanderuk ....poor customer service - buyer beware!

• 
  Craig Green (@BeardedGreen1) reported 44 minutes ago from Stoke-on-Trent, England

  @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

• 
  Adam Dickinson (@Beans_TBR) reported 46 minutes ago from Stoke-on-Trent, England

  @EE How do I cancel?

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 46 minutes ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 47 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  Ben (@pashasolecci) reported 48 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 60 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  El Em (@elem1963) reported 4 minutes ago

  @EE can someone call me as getting seriously pissed off with incorrect orders, cancelled subscriptions and generally just really bad customer service from EE and BT

• 
  Hugies (@HughEdw54983916) reported 6 minutes ago

  @TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.

• 
  Photo man (@ach59) reported 12 minutes ago

  @EE Is there anyone there who will actually talk to me so I can explain the issue? You keep doing the same checks & telling me it’s all working - it isn’t !!

• 
  Nathan (@Na676767nana) reported 13 minutes ago

  @EE There still having issues if I send you there numbers can you check they are set up correctly please?

• 
  JC (@jaykona3670) reported 13 minutes ago

  @EE still useless. I’d advise anyone who is considering joining EE don’t bother. Very poor customer service, no way to talk to technical support instead end up with a useless BOT via text or video guides.

• 
  Natalie Marchant (@taliena) reported 13 minutes ago

  @EE @_nicks_tweets You are having issues with roaming. My husband and I can’t use our SIMs in Austria either. Can’t call as no signal

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 17 minutes ago

  @EE hi there need some help please. We have disconnected our broadband services and been asked to send back out router however we haven’t received any packaging or the QR code that had apparently been sent. How do I get another sent to us asap so we can post? Thanks

• 
  Ellie (@EllieMBond) reported 19 minutes ago

  @TomTugendhat @O2 @EE They are probably using the same masts. It is a lack of masts that is the problem. No one wants them in their backyard but everyone wants good coverage.

• 
  MarcioMILK (@marciomilk) reported 19 minutes ago

  @EE @_nicks_tweets I'm also having trouble with roaming from the Netherlands. I have unlimited data so defo there's somethign going on

• 
  Chris TheLurch Saunders 🌶 (@Thelurch) reported 19 minutes ago

  @cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.