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EE outages and service status in Newcastle under Lyme, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 33% Phone (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Audley, Stoke-on-Trent, Kidsgrove, and Cheadle.

CityProblem TypeReport Time
Audley Phone 10 days ago
Stoke-on-Trent Total Blackout 17 days ago
Kidsgrove Internet 19 days ago
Cheadle Internet 2 months ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • evanson316
    Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • philjame5
    UK Adventure Cycling (@philjame5) reported from Brown Edge, England

    @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

  • Mark66mitchell
    Mark Mitchell (@Mark66mitchell) reported from Cheadle, England

    First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

  • Mark66mitchell
    Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • JakeLCartwright
    Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • xrachelizabethh
    🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • xQueen_Piscesx
    Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • lloyd_cooke
    Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England

    @EE @santanderuk ....poor customer service - buyer beware!

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • RyaaaannC
    Ryan© (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

  • pashasolecci
    Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • DJJC66
    David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • The_RichWiseman
    Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • xQueen_Piscesx
    Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE no service in CW3 area..

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • DJJC66
    David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • Mr_Owen77
    I_Am_Me (@Mr_Owen77) reported from Stoke-on-Trent, England

    Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

  • amy86beeston
    ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • stevep27a
    StevieP (@stevep27a) reported

    @EE Your broadband app doesn't work and there are features that can only be done on the app - help please!

  • _LFC_Red_
    Caldoon (@_LFC_Red_) reported

    @EE I'm having issues with my internet for some reason. Is there any issues going on in certain areas? My hub keeps flashing orange and everything is connected.

  • OlusegunAdekun4
    Ade-Olusegun (@OlusegunAdekun4) reported

    @EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.

  • ManLikeJayzha
    Jayzha AVK (@ManLikeJayzha) reported

    @EE WORST INTERNET PROVIDER EVER MADE.

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @EE Hi, You keep asking me to create a new profile as I'm apparently on an old profile. When I try, it states my email addresses is already in use. Why couldn't you just migrate user accounts to the newer profiles instead of causing issues? Technology is great if you use it properly.

  • naserkhwaja92
    Naser Khwaja (@naserkhwaja92) reported

    @omxran @EE Also never discuss tech with me. Just don’t.

  • FootballMill
    Football Mill (@FootballMill) reported

    @EE How do I report a case of fraud with you? Basically there is this company that are charging me a fortune each month but are not providing the services I signed up for. For example viewing my bill or trying to use this companies website or app is impossible. I feel like I have had my pants pulled down and my *** spanked by this company. The company is you, you bunch of *****.

  • SteveA39845825
    Steveo (@SteveA39845825) reported

    @EE The app is still not working! Have deleted and re installed... no change.

  • SteveA39845825
    Steveo (@SteveA39845825) reported

    @EE Have phoned no. supplied. I just want to report App is not working, despite re installing. The menu system to report an issue with the app seems to be non existent!

  • MickyJones_
    Micky Jones (@MickyJones_) reported

    @HappyDa63374790 @EE I would use the website but the drop down bar for choosing device doesn't work so I can upgrade a device. Both knackered