EE Outage Report in Newcastle under Lyme, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Nantwich, Congleton, Crewe, Cheadle and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Nantwich |
Phone | |
| Congleton |
Internet | |
| Crewe |
Internet | |
| Cheadle |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Adam Dickinson
(@Beans_TBR) reported
from
Stoke-on-Trent, England
@EE How do I cancel?
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Mark Owen (not that one) 💙
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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UK Adventure Cycling
(@philjame5) reported
from
Brown Edge, England
@EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tania Garwood
(@garwood_tania) reported
@EE There had been zero improvement for years but still your response does not help me to understand a 14% increase time for a change thankfully I’m out of my contract so you WILL be getting a call from me this week
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🔶 Simon de Deney 🔶
(@simondedeney) reported
.@EE I sent this yesterday and have had no reply. “Hi. I’m in Italy and have no service since I arrived yesterday. Roaming is turned on on my iPhone and I can get data from an esim I had to buy but nothing from my regular EE line. Please help. Thanks.“
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Ann Marie Buscema
(@AnnBuscema) reported
@EE It was my phone when I put in to see why not working multiple post codes in Oldham
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Dan
(@DanielDaws1) reported
@EE You could help with my phone bill being reduced 14.4% 👍
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WorkingOnIt
(@RichiesHeader) reported
@EE Trying to talk to someone is like pulling teeth, #EE Customer Service has turned into the typical menu after menu fiasco - 5 menus later I receive the same message which takes me back to STILL not speaking to someone. Wish I’d cancelled my contract now 😡
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Gabby XX
(@casa_gabby) reported
@yanic1965 @EE Same. They gave me some poor explanation about it
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Steve Brooke
(@Spacey35Steve) reported
@EE still stuck in Canada with no phone connection after paying for “roaming further”. Three phones and no reception on any. Countless customer service chats and no solution offered except turn it on and off. W*****S
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ShadowBakura_ [Cal]
(@ShadowBakura_) reported
@EE I swear I contact you numerous times about my broadband why is it cutting out every hour. So much for the price increase to grow the network… the network doesn’t work
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Sophie Grant
(@sophiegrant1980) reported
@EE It's gone back to normal now but I'm so sick of having the odd few days of it being so sketchy I can't do anything I pay through the nose for a service I'm not getting
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Tony Bailey
(@albanianstokie) reported
@Bluccii @EE You could help them to sort out their pricing policy.