EE outages and service status in Newcastle under Lyme, England
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- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Newcastle under Lyme, Stoke-on-Trent, Sandbach, and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 11 days ago |
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Total Blackout | 1 month ago |
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Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Stephen Evansonπ€π€ππ€π (@evanson316) reported from Crewe, England@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, Iβm currently on my phones 4g coz itβs so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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UK Adventure Cycling (@philjame5) reported from Brown Edge, England@EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?
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Jason (@JasonBFB) reported from Madeley, England@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..π I spent hours on the phone but thereβs no fix until they bring out a new router..
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Mark Mitchell π (@Mark66mitchell) reported from Cheadle, England@EE Poor show today folks. No customer service?
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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David JJ Crowther βοΈ (@DJJC66) reported from Stoke-on-Trent, England@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, England@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, England@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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Ben (@pashasolecci) reported from Stoke-on-Trent, EnglandAll day no signal lads whatβs occurring @EE
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Alex Vitsileos π (@spartan888) reported from Weston, England@EE really poor service ordered a new phone 13/2 which was in stock it still hasnβt come no email nothing
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, England@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Richard Wiseman (@The_RichWiseman) reported from Crewe, EnglandIn 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Dave. (@D_Elliott7) reported from Standon, England@EE is there any chance I could get some help please
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Pamela β€οΈ (@xQueen_Piscesx) reported from Crewe, England@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Mark Owen (not that one) π (@Mr_Owen77) reported from Stoke-on-Trent, EnglandSorry @EE your new android app is crap. Please revert back to your old one
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del (@del__91) reported from Stoke-on-Trent, EnglandHad the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Pamela β€οΈ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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David JJ Crowther βοΈ (@DJJC66) reported from Stoke-on-Trent, EnglandPublic Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Yates (@steveyateshome) reported@EE I now have a registered complaint because your team are unable to help me or my family who have no ability to call.
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Grant Ingrams (@gji1964) reported@EE never had reason to complain but following you failing to turn up to upgrade my broadband you are sending repeated messages that I must return the kit & a list of penalty costs if I donβt. You know, the kit I continue to use as you failed to turn up. This is harassment
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Mr Gray (@Monetization26) reportedSo today has been a new low for @EE a staff member has refused to connect me to there cancellation team and then telling me I donβt have the right to cancel. As a consumer we all have the right to cancel if we are not getting the service that we pay for!!. @Ofcom
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Michael Cryne (@michael_cryne) reported@markgregory_ @EE Theyβre a decent network but their sales operation is disgusting. Thatβs why I never accept their sales calls. I want everything in writing.
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Martin Elliker (@MartinElliker) reported@EE And a total waste of time that is - I donβt want apologies, or someone to say sorry - I want a resolution to something that has been going on for nearly a month now - not fit for purpose is how I describe the (non) service I have received from everyone I have dealt with so far
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G E E T U P πͺπΌ (@dalli_72) reported@EE I need help now setting my device up me eSIM has disappeared and I only have an eSIM phone!!! ππππ canβt access data or anything
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Hala_Lou (@Hala_Lou) reported@EE 7 EE customers currently on holiday in France and not able to make/answer calls. Is there a network issue?!
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VinZin (@_vzinni) reported@EE why is your roaming in Europe not working today ? Iβve called your service centre three times today. Wasted three hours and nothing was solved. I cannot make or receive calls. Disgraceful service.
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Scott Trafford (@Traff) reportedChanged to @EE broadband, awful coverage in the house beyond the living room and dining room, on top of this trying to sort my home phone with them, i think its now 4 times they have failed to complete my order. Really wish i had just stayed where i was.
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Ant Wilson (@AntWilson15) reported@EE There multiple people i know having this issue !!