EE Outage Report in Newcastle under Lyme, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Congleton, Crewe, Cheadle, Stone and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Congleton |
Internet | |
| Crewe |
Internet | |
| Cheadle |
Phone | |
| Stone |
Internet | |
| Cheadle |
||
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Mark Owen (not that one) 💙
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
EE Issues Reports
Latest outage, problems and issue reports in social media:
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barry marlee
(@bazbuffet) reported
@EE Finished??? You never started to help me. Posted on main post and DM
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Tom
(@tomavfc22) reported
@Hann4hLewis @SarahWhe78 @EE O2 are the worst of the lot imo. Can’t even provide a half decent level of data coverage anywhere I go
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charlie (he/they)
(@chfrlie) reported
@EE WHAT ********? 14.4% INCREASE? MIGHT ASWELL BEND ME OVER AND ******* DRY
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Peter
(@pjo_75) reported
@SilentBoab @EE It’s shocking mate very poor from them .
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Paula Curtis
(@Misspp1981) reported
@EE please help trying to reset nhs perks pw and it won’t resend a link when I enter my email address thanks as I’m wanting to upg
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ChessPM
(@ChessPM) reported
@EE My email said nothing about being able to cancel my contract within 30 days due to the price hike. I’m pretty sure Ofcom recommends this. So, EE, can I / we cancel within 30 days without penalty?
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Teenagency
(@Teenagency1) reported
@EE since November 2023 we have been trying to sort out why you have taken £345 unauthorised and given no goods in return. Customers for over 10 years. Very very poor service
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Kieren Holmes
(@KierenHolmes) reported
@ee #ee after 20+ years with you with phones, broadband and smart watches I will NOT be renewing my contract in the summer. #inflation is not 14.4%. That's a scandalous increase and will likely backfire, I'm sure I won't be the only loyal customer to leave.
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Barry Hollocks
(@SickofwaitingD) reported
@EE Thanks for not letting me know you were going to be working on the mast and I would have no signal! Next time, will you text me to tell me so I don't miss important messages. Even 3 does that.
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Glen Arnold 🇬🇧🇬🇷🎹🎶🎵
(@MrBlitzed) reported
@liamblue123 @SarahWhe78 @EE Same here. Been a very loyal customer since the days when they were Orange in the mid-90s. Very. disappointed, and I’m afraid I’ll be looking around when my contract is up. I’d have thought they’d have absorbed at least some of the rise in inflation this time around.