EE outages and service status in Newcastle under Lyme, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (33%)
- Total Blackout (33%)
- Phone (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Total Blackout | 8 days ago |
|
Stoke-on-Trent
|
Internet | 13 days ago |
|
Sandbach
|
Phone | 29 days ago |
|
Crewe
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, England@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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Stephen Evansonπ€π€ππ€π (@evanson316) reported from Crewe, England@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, Iβm currently on my phones 4g coz itβs so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, England@Viowlett @EE Don't even talk to me about Virgin π we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. π
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I canβt upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Mark Owen (not that one) π (@Mr_Owen77) reported from Stoke-on-Trent, EnglandSorry @EE your new android app is crap. Please revert back to your old one
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πΈππππ³οΈβπ (@mbusby993) reported from Mow Cop, England@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Ben (@pashasolecci) reported from Stoke-on-Trent, EnglandAll day no signal lads whatβs occurring @EE
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Jason (@JasonBFB) reported from Madeley, England@EE not able to login to account since yesterday all the same problems as other people have posted
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Pamela β€οΈ (@xQueen_Piscesx) reported from Crewe, England@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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del (@del__91) reported from Stoke-on-Trent, EnglandHad the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Mark Mitchell π (@Mark66mitchell) reported from Cheadle, England@EE Poor show today folks. No customer service?
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Jason (@JasonBFB) reported from Madeley, England@EE @LeekyB83 Nonono donβt offer her just any old support be more specific, this one needs help cooking bacon ππ€£
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Jason (@JasonBFB) reported from Madeley, England@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices π
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Mark Mitchell (@Mark66mitchell) reported from Cheadle, EnglandFirst night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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Pamela β€οΈ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Jake (@JakeLCartwright) reported from Shavington cum Gresty, England@EE βWeβre experiencing issues with calling and texting services. Due to high call volume, weβre unable to connect you to an advisorβ This is unacceptable @EE, I have COVID and Iβm trying to work from home & keep in contact with loved ones. Itβs been 24+ hours ongoing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fi (@LetsTweetPotter) reported@EE I already have. They just said theres no such thing, which seems a bit silly. When people cancel last minute do those appointments just go unused? Can I not just plug in the stuff myself and then you activate it?
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OMG Beardd (@OMGBeardd) reported@EmilyJessicaBea @EE It's one of the last things you should be referencing for billing because they're so poor for variable direct debits because you could have come off a month of paying a high amount for call charges etc and that's what it will show for the next month too.
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π¬π§ (@THEREALRFCGURL) reported@DerekAllan61 @EE We are the same EE crap and sorry we went with them..installation was horrendous..I could have done better..finished up giving us boosters ..shite D x
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gary farr (@mrgfarr) reported@EE And that means if my connection goes wrong you want me to set up an entire other router, and then change my devices to work with that new router just so you can word for word a script instead of being like the @Plusnet support I used to get that just gave me information and trust
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Tom (@tomavfc24) reported@EE Have had no signal and data for probably an hour now, is there a problem atm as Iβve seen others are having the same problem
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Karen Dixonova (@mezzymeddles) reported@EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional Β£7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(
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David (@David297819311) reported@EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.
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Brian Jackson (@GhostBrianNY) reported@EE @AlbieCamus I can't get into my account to cancel my Xbox game ultimate so I need help cancel it
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Kirst β€ (@kirst087) reported@EE It's an issue with your website. I've reported it many times but nothing gets sorted I just get told to phone up all the time. When I phone up I get asked a million security questions which were set up 14 years ago π
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Sajjad El Patron (@SajjadElPatron) reported@EE I waited one day and no one came to pickup and just said sorry. And want to come another day and time slot is 9am to 5pm. What do you think we have nothing to do all day and we wait for them to come and collect. Which courier service give a time slot of whole day π€π€π€