EE

EE Outage Report in Newcastle under Lyme, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newcastle under Lyme, Staffordshire, England 01/28/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Nantwich, Congleton and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomNantwich Phone
United KingdomCongleton Internet

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • hunny2908 Natasha Prior (@hunny2908) reported

    @GeorgeMonbiot @VodafoneUK @ee are the same! They took £200 from my mothers account for an early termination fee that no one explained to her and ‘can’t give her a refund’ even though they made £21,331m last year! Their customer services are probably amongst worst I have ever encountered

  • TheNewAbn0rmal The New Abn0rmal🇬🇧 (@TheNewAbn0rmal) reported

    @EE @Aaron18974619 Here's a thought, EE. How about stick to just running your comms business and keep your nose out of things that are a non issue and don't concern you anyway.

  • katieloupalmer Katie Palmer (@katieloupalmer) reported

    @EE is there a problem with data gifting on your app at the moment? Tried closing down, re-loading, signing out and back in again….everything. Not working.

  • lunaticssaymore Lunatic (@lunaticssaymore) reported

    @EE **** off women are far more hateful towards men nowadays

  • hh_67_gg Simpson (@hh_67_gg) reported

    @EE what's wrong with EE this last week? Poor connection, weak internet, no 5G in places I had 5G

  • SimonHartstone Simon Hartstone (@SimonHartstone) reported

    @3EyedTiger @EE I agree but problem with blocking idiots is that the idiots take it as a badge of honour rather than the statement that they need to change their outlook. Yes do it completely but realise that person will not change because you blocked them.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported

    Well after many many yrs with @EE since they were one2one its time to leave the network and join @tescomobile. In times of the Cost of Living crisis you got to go with the cheaper provider who can offer the same phone and sim equivalent. Loving my @SamsungMobile S22 Ultra :)

  • TheLangleesLout 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Sandy Bob Dee 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TheLangleesLout) reported

    @EE I've checked yur wee map, I'm in a blackspot if I knew this before I wouldn't bothered I've gotta stand outside to make calls are get any signal for that matter. You chap on anoot 5g pure lies

  • hunny2908 Natasha Prior (@hunny2908) reported

    @si_peat @bt_uk @EE Their customer services is appalling

  • jamesfarley235 James Farley 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jamesfarley235) reported

    @EE @ibramskyheart No offence Dom, but it is your post that is causing so called hate amoungst twitter users, instead of trying to preach to men on a subject that they aren’t solely responsible for, you should concentrate on the service you specialise in.