EE

EE Outage Report in Newcastle under Lyme, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newcastle under Lyme, Staffordshire, England 12/28/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Nantwich, Congleton, Crewe, Cheadle and Stone.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomNantwich Phone
United KingdomCongleton Internet
United KingdomCrewe Internet
United KingdomCheadle Phone

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • Mr_Owen77 Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • philjame5 UK Adventure Cycling (@philjame5) reported from Brown Edge, England

    @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • Beans_TBR Adam Dickinson (@Beans_TBR) reported from Stoke-on-Trent, England

    @EE How do I cancel?

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • markycoghlan MarkECoghlan 🇪🇸🇮🇪🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🌝🤦🏻‍♂️ (@markycoghlan) reported

    @EE Crediton 4g signal problem off more than on almost a week now

  • daimo75 daimo75 (@daimo75) reported

    @lmoran89 @EE Contract runs out next month thank ****

  • rrggoox rebecca (@rrggoox) reported

    @EE hello. Is the live chat not working? I’m trying to speak to someone about upgrading but there is no option for the chat. Thanks.

  • rrggoox rebecca (@rrggoox) reported

    @EE hello. Is the live chat not working? I’m trying to speak to someone about upgrading but there is no option for the chat. Thanks.

  • marklemac marklemac Mark Burr  (@marklemac) reported

    @EE SO45 area, the signal sucks today, what’s going on ? Barely one bar, normally max signal.

  • danjones1989 Daniel Jones (@danjones1989) reported

    @EE is there anyway I can turn off 5G on my plan? Whenever I go into a 5G area everything takes an age to load. No problems on network checker either.

  • mng321 martyn (@mng321) reported

    @EE You have been upfront about the price increase but as you see from the Government, things arent set in stone and still charging it and then making 2billion profit is a bit rich,not the sort of company I want to deal with.I will be leaving after nearly 25 yrs of being a customer

  • drew_wwwwd ᕲᖇᘿᘺ 🍃🍂 🍁🍃🍂🦋 (@drew_wwwwd) reported

    Non fibre broadband area, so reliant on ADSL via @SkyHelpTeam (crap at best) & 4g from @ThreeUKSupport which has been utterly shite for days. Neighbour has gone with @EE for poss faster 4g so waiting on their results. If good it’ll be “goodbye 3” for both broadband & 2x mobiles.

  • mister_caveman stephen 🇬🇧 (@mister_caveman) reported

    @EE Shocking Network - I'm off back to @ThreeUK asap

  • this_is_leooooo leo mourao (@this_is_leooooo) reported

    @TopSlogan89 @EE Literally having the same issue, contacted them and they said out of stock… Was on hold for 20mins