EE Outage Report in Newcastle under Lyme, Staffordshire, England
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The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (32%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Crewe, Newcastle under Lyme and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Newcastle under Lyme |
Internet | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Crewe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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WhatsaMata8
(@whatsamata8) reported
@EE It’s a years old problem. I’ve switched my personal phone from you, I’m stuck with a work phone I can’t use though. 4g outside, nothing inside. Your customer service people don’t care & no help at all
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Evie Whittaker
(@EvieWhittakerx) reported
@EE why can’t I ring through to anyone for assistance it just cuts off and why has my complaint been closed without speaking to me nor resolving the situation??
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Peter McCormick
(@PeteMcCormick29) reported
@EE Hi, no phone signal in DH7 area today. Do you have an issue?
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shannon lavelle
(@susanlavelle16) reported
@EE hi. Is your wifi down? Mine hasn’t been working since yesterday and I’ve no outstanding bills..
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Jonathan Vardon
(@jvardon) reported
@EE I need help understanding a charge on my last bill and absolutely ZERO of your contact phone numbers are working, they don’t even ring. What is going on?!?!?!?!
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
@EE My Son upgrades to iPhone 13 £47.50 pm. I upgrade same package £57 pm. Sent complaint. #EE call totally not interested & referred me to the ombudsman. Been with EE for years. Not looking after your long term customers 😡
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KelticΔ
(@KelticDelta) reported
@EE Paid you for 18 months and never got a day of service from you. Had a lot of my time wasted though. Useless replacement SIM cards. You then announced I was having my bill increased. Stopped paying, was chased for “£240 debt” for 5 years. Welcome to capitalism, welcome to EE.
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Phil
(@PhilLewisl00l) reported
@EE Hi, any work going on in the SW17 area? I keep losing broadband connection? I assume it's down to the storm/associated issues but I can't see any info online for broadband, only phone network. Cheers
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Jdanielpennell
(@PennellJune) reported
@EE would EE consider waiving extra data charges for those of us still with no power since Friday? Especially as we had no phone signal either for 2+ days. We are told we might have power on Wednesday but that is not certain.
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Graham Bickerton
(@GBickerton77) reported
@EE Iv direct messages you about a problem Iv had for a month now and iv had no response.all numbers for contacting you are not working …