EE outages and service status in Newcastle under Lyme, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Stone, Stoke-on-Trent, and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Stone
|
Internet | 15 days ago |
|
Stoke-on-Trent
|
Phone | 15 days ago |
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Newcastle under Lyme
|
Phone | 1 month ago |
|
Stoke-on-Trent
|
Total Blackout | 2 months ago |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, England@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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♡ Amy 🌷 (@amy86beeston) reported from Crewe, England@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
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Jason (@JasonBFB) reported from Madeley, England@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Jason (@JasonBFB) reported from Madeley, England@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England@EE @santanderuk ....poor customer service - buyer beware!
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, England@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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del (@del__91) reported from Stoke-on-Trent, EnglandHad the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Mark Mitchell (@Mark66mitchell) reported from Cheadle, EnglandFirst night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Jason (@JasonBFB) reported from Madeley, England@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Dave. (@D_Elliott7) reported from Standon, England@EE is there any chance I could get some help please
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Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, EnglandPublic Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Robin John (@robjohn75) reported@EE @LeilaniDowding Ah, such an interesting marketing ploy, we now have to buy a backup battery for (orchestrated) power cuts. Who profits from this forced technological transition.🤔 Problem, reaction, solution yet again, follow the money.
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Phoenix Rahman (@Phoenixrahman) reported@VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.
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Hanin Alyamani (@hanin_alyamani) reported@EE Hi, I’d like to cancel my EE line contract & I’ve finished already my 2 year contract. However, I’m outside the UK & I’d like to know how to proceed with the cancellation. Thanks in advance.
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ironchimp (@ironchimp) reported@LeilaniDowding @EE It’s your infrastructure, just like the old tv signal infrastructure was yours and not the damned state’s.
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Lee (@smil3r5) reported@EE It’s a waste of time. These poor signal issues we speak of have existed for almost 2 years. My phone claims to have a 5G reception but doesn’t actually work. Anyway like I say, no trouble. The 2 years is almost up and I’ll be free. Good day to you 🫡
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Wozza (@Wozza777) reported@LeilaniDowding @EE There will be something for those communities they can’t legally leave a house without a connection I’ve just moved my elderly parents over to digital home phone there are backup lines for pendant alarms. The copper landline wiring is poor these days it’s just moving with the tec
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mikeyjcs - trading 🇬🇧 (@mikeyjcs) reported@hevvuhh @EE they’re terrible, customer service worst I have ever dealt with. moved to Virgin, got gigabit and only pay £28 odd quid a month!
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Singing Mary 💜 (@Longtallhel23) reported@LeilaniDowding @EE They’ve already withdrawn all landlines from military bases. When the internet goes down, they are lost.
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_rambo£ (@_rambo_17) reportedYou r customer service is bad been on 3 calls today totaling 3 hours and still no service @EE
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ByNiels (@by_niels21222) reported@LeilaniDowding @EE That network will not be maintained. It is dead. Starlink may be a solution worth while looking at.