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EE outages and service status in Newcastle under Lyme, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Newcastle under Lyme, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout and Phone.
  • The most recent signal from this area was received Aug 15, 3:59 PM GMT+1.
  • 50% Total Blackout (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Newcastle under Lyme, Stoke-on-Trent, Sandbach, and Crewe.

CityProblem TypeReport Time
Newcastle under Lyme Phone 1 hour ago
Stoke-on-Trent Total Blackout 25 days ago
Stoke-on-Trent Internet 1 month ago
Sandbach Phone 2 months ago
Crewe Phone 2 months ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • spartan888
    Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • evanson316
    Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • Mark66mitchell
    Mark Mitchell (@Mark66mitchell) reported from Cheadle, England

    First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @x3bwb @EE Yep not working..🤨

  • mbusby993
    𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • mbusby993
    𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

  • pashasolecci
    Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • Mark66mitchell
    Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE no service in CW3 area..

  • xQueen_Piscesx
    Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • Beans_TBR
    Adam Dickinson (@Beans_TBR) reported from Stoke-on-Trent, England

    @EE How do I cancel?

  • D_Elliott7
    Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • FowldsSimon
    Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • xQueen_Piscesx
    Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • xrachelizabethh
    🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • evanson316
    Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ReeceSullivan1
    Reece Sullivan (@ReeceSullivan1) reported

    We have self driving cars, AI but I can't get **** all signal! Class @EE

  • soupisready
    Martin Winstanley (@soupisready) reported

    @EE How long does it take you to deal with complaints? sitting here with a potentially damaged iphone after my new order dropped thru letterbox after me paying DPD service they used Royal Fail ! and now nobody from @EE wants to talk to me but bet they’ll take the DD next week!

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE now my broadband is finally working again properly after 4 months, when are you going to let me know the compensation? I’ve tried emailing but all your emails are do not reply! Customer service as poor as your broadband! please don’t ask me to call you, life’s too short

  • AJHobbsy
    Andy Hobbs (@AJHobbsy) reported

    @EE Apparently it can't be sorted. That's the problem.

  • TrentRedsnor
    JJ (@TrentRedsnor) reported

    @EE Hi, the issue isn't the offer, which was an EE One discount code, which I obviously can't share on an open forum. The issue is that in the trade-in section on the app and your website, Samsung Z Fold 7 is not listed, so I'm unable to trade my current phone in and use the offer

  • DeanAyass
    Dean Ayass (@DeanAyass) reported

    So @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.

  • P1vozaur
    Pivozaur_ess ⏸️ (@P1vozaur) reported

    @EE I have a couple questions about your phone repair services. Is there a phone/email/another medium to ask them? Not a network customer.

  • FWyineMagazine
    ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported

    please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 29-07-2026 0000hrs- 13-08-2026 ongoing (DDOS, DNS-P & 15Hz Bandwidth attenuated,signal suppression) in MK. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

  • smacktoid
    Scott Mackie (@smacktoid) reported

    @StuartT34021273 @EE My issue is that I literally can’t return a watch I no longer need because of their incompetence. They won’t initiate a return because they say a store issued the order (it didn’t) and the store says they cant do a return. Charlatans.

  • EmmaLockha51775
    Emma Lockhart (@EmmaLockha51775) reported

    @EE take out a phone contract, get promised free buds, 6 calls later and still not sorted. Keep getting told our guide says we have to do this, well your guide is not working so we need another solution. I am going to @OmbudsmanPh if this isn't sorted