EE

EE Outage Report in Newcastle under Lyme, Staffordshire, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newcastle under Lyme, Staffordshire, England 01/18/2026 15:25

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Nantwich, Congleton, Crewe and Cheadle.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomNantwich Phone
United KingdomCongleton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • Mr_Owen77 Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • Beans_TBR Adam Dickinson (@Beans_TBR) reported from Stoke-on-Trent, England

    @EE How do I cancel?

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • spartan888 Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeCrawshaw4 Mike Crawshaw Ⓜ (@MikeCrawshaw4) reported

    @EE what's changed with home signal boxes, how the hell do we run a business without phones, most of the people we deal with are done through mobiles

  • Jo__Harrison Joanna (@Jo__Harrison) reported

    @EE I appreciate your response but your website states there's still issues. Are you going to refund some of the service plan seeing as I can't make calls without them dropping out??

  • Tsavox el patrón (@Tsavox) reported

    I have insurance with EE which was missold by an agent. My phone was stolen and when I went to claim, you keep telling me I took up damage only cover. Several agents have told me I have full cover but your insurance company refuse to honour it. Ive called over 20 times @EE

  • Simon_Griz Griz (@Simon_Griz) reported

    @FreeTheGrime @EE Try dropping down to 4g then 3g, they use different feed to the cell tower.

  • fed_m Federica Massagrande (@fed_m) reported

    @EE Can I get a reply to my query, please? My contract with you started when you took over T-Mobile who I was with at the time. I let the contract roll when it ended and never renewed it or changed it. Can you please confirm that I will not incur roaming charges in the EU.

  • EndeavoursWake Distant Origins (@EndeavoursWake) reported

    @PLAYMATEBARBlE @EE Was that before or after you woke up? Seek help as I'm not a shrink 👋

  • FrenchGarrin Garrin French (@FrenchGarrin) reported

    @EE My reception still lets me down occasionally. Never used to happen. I love near a 5g tower. I pay top whack for poor service now. It’s caused me major issues

  • MontyCristo11 Monty Cristo 💜🌞 (@MontyCristo11) reported

    @EE @Stevee5 So you commissioned a biased report. Gold standard research already been done on this issue.

  • Newtons_Laws Newton's Laws (@Newtons_Laws) reported

    Gone into EU and found my mobile data on iOS not working @EE . Would you confirm I should Reset Network Settings?

  • simonhall446 Topcat🦁 (@simonhall446) reported

    @EE I wish I’d have known EE and SKY equipment have a bit of an issue with connection before I signed up! Very annoying!