EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Audley, and Kidsgrove.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	1 day ago
Audley	Phone	1 month ago
Stoke-on-Trent	Total Blackout	1 month ago
Kidsgrove	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  I_Am_Me (@Mr_Owen77) reported 2 minutes ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  Ryan© (@RyaaaannC) reported 4 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 7 minutes ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 9 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 10 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

• 
  🧚‍♀️ (@xrachelizabethh) reported 11 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  UK Adventure Cycling (@philjame5) reported 18 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 21 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 23 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 25 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Richard Wiseman (@The_RichWiseman) reported 26 minutes ago from Crewe, England

  @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

• 
  Craig Green (@BeardedGreen1) reported 32 minutes ago from Stoke-on-Trent, England

  @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 40 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  Jason (@JasonBFB) reported 43 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  ♡ Amy 🌷 (@amy86beeston) reported 45 minutes ago from Crewe, England

  @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

• 
  Mark Mitchell (@Mark66mitchell) reported 48 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  Jason (@JasonBFB) reported 54 minutes ago from Madeley, England

  @EE no service in CW3 area..

• 
  Craig Green (@BeardedGreen1) reported 55 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 58 minutes ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 59 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Equilan (@Equilan) reported 4 minutes ago

  @EE any further advice that doesn't work @EE?

• 
  Samantha 🫧 (@samanfee) reported 6 minutes ago

  @EE why do you never have anything I want in stock 😩

• 
  🎃 Yung_Wolfff 🎃 #FBPE (@Yung_Wolfff) reported 7 minutes ago

  @BenGungyal @EE EE broadband didnt exist 15yrs ago wtf you talking about?! It was BT up until last year when EE took it over & creatd their own plans. I know coz I was moved from BT to EE when the company was bought out &Course it goes up it goes up every year march with the API even in contract

• 
  Val FS Nomad (Cømms Open) (@FlamesNomad) reported 8 minutes ago

  Yo @EE is the network down or sommin? I can't even check to see if it is in my area because of the requirement to sign in

• 
  simon withers (@KalEl_WBS) reported 10 minutes ago

  @EE I want a data only plan to go on a 5g network backup device. What are your best options that aren’t massively more expensive than my actual phone plan!

• 
  GEORGE (@gogs42) reported 11 minutes ago

  @EE hi there what has happened today? App doesn’t work when trying to log in. Tried to amend my package and your staff saying all their systems are down? Can you provide an update please.

• 
  Jack (@jqckdawson) reported 11 minutes ago

  @EE Can you confirm the timeframes from when EE were first aware of this issue until the time it was marked resolved? Thanks.

• 
  It’s Not Now Dave (@not_now_dave) reported 12 minutes ago

  @EE @loisgriff_ How they meant to phone you if they have no signal? 🤨

• 
  Dave Middleton ⚒ (@bobbymoore442) reported 14 minutes ago

  @EE any reason why I can’t log in to my account on both the app and web. All I get is We can't load this right now There's a problem getting the information to you. Try again or get in touch if it's urgent.

• 
  Alfie (@Cluelez9) reported 16 minutes ago

  @EE has the network been down the past few days , i cant seem to use any mobile data. ive had signal and 5G but it dosnt seem to work or load anything pages, or texts,calls over WiFi, on my data. ive restarted my phone multiple times, ive also tried the airplane mode trick