EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Kidsgrove, Cheadle, and Stoke-on-Trent.

City	Problem Type	Report Time
Kidsgrove	Internet	1 day ago
Cheadle	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Jason (@JasonBFB) reported 3 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  Richard Wiseman (@The_RichWiseman) reported 5 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Jake (@JakeLCartwright) reported 8 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Mark Johnson (@mark_pbs) reported 11 minutes ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 12 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  I_Am_Me (@Mr_Owen77) reported 15 minutes ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  Adam Dickinson (@Beans_TBR) reported 17 minutes ago from Stoke-on-Trent, England

  @EE How do I cancel?

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 22 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

• 
  Ben (@pashasolecci) reported 24 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Jason (@JasonBFB) reported 25 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  UK Adventure Cycling (@philjame5) reported 29 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

• 
  Mark Mitchell (@Mark66mitchell) reported 30 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 31 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Jordan Smith (@Jord_Smithhh) reported 32 minutes ago from Crewe, England

  @EE New customer

• 
  🧚‍♀️ (@xrachelizabethh) reported 38 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 41 minutes ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 47 minutes ago from Stoke-on-Trent, England

  @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

• 
  Sime (@FowldsSimon) reported 48 minutes ago from Crewe, England

  @EE Yes no problem

• 
  Richie Knight (@richiechuff) reported 55 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 56 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melindi Scott (@melindiscott) reported 5 minutes ago

  @MrStardust50 @EE EE Customer Services, 6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN

• 
  Alan Roberts (@AlanRob68902430) reported 11 minutes ago

  @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you

• 
  UniTED (@tedio74) reported 13 minutes ago

  Hi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.

• 
  ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported 13 minutes ago

  please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 27-03-2025 0000hrs- 13-04-2025 ongoing (DDOS, DNS-P & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

• 
  Daryl (@D_Paskell) reported 15 minutes ago

  @EE I need to change my inclusive extra but your app is down. How do I do this?

• 
  Alan Roberts (@AlanRob68902430) reported 16 minutes ago

  @EE I'm on to customer services now

• 
  Dani (@Danixkshb) reported 16 minutes ago

  @EE really poor experience at your Westwood Cross store — faulty repair, multiple visits, and poor service. Formal complaint raised. Can someone look into this?

• 
  Simon (@Lava087) reported 20 minutes ago

  @O2 @EE I’ve been in #Newark town centre most of today and signal on both of your SIM cards have been atrocious!! You really need to focus on improving signal around Newark! It’s awful!!

• 
  Alan Roberts (@AlanRob68902430) reported 27 minutes ago

  @EE its crazy that since March 9th I've been trying to upgrade and had to take complaint to exec team, just rang up as nobody has addressed the complaint, the person I just spoke to done the upgrade with 0 issues, oh well you got me for another 3 years ;-)

• 
  Brian Slater (@BrianSlater1976) reported 29 minutes ago

  @EE Reported issue nearly 3 hours ago still ongoing