EE

EE Outage Report in Newcastle under Lyme, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newcastle under Lyme, Staffordshire, England 12/03/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent EE outage reports came from the following cities: Cheadle, Stone and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheadle Phone
United KingdomStone Internet
United KingdomCheadle E-mail
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Internet
United KingdomCheadle TV

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • Beans_TBR Adam Dickinson (@Beans_TBR) reported from Stoke-on-Trent, England

    @EE How do I cancel?

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

  • Mr_Owen77 Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • philjame5 UK Adventure Cycling (@philjame5) reported from Brown Edge, England

    @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CConceptCreator Jermaine | Concept Creator (@CConceptCreator) reported

    @Josh86034897 @LoverOfTechBA @EE That is why I am saying: hope it improves. First day so you never know.

  • Sohal1989 Raj Sohal (@Sohal1989) reported

    @EE What’s up with your network!? I can’t even load up a game or Instagram!

  • choirgirl293 Choirgirl Louise 🇪🇺🇬🇧 (@choirgirl293) reported

    @EE I've had intermittent "emergency calls only" for the past several days now. What's going on? And will you be supplying a partial refund for my lack of service and the significant inconvenience it's caused as I have been unable to make calls or send/receive texts consistently?

  • Dawn_BHAH_Stone Dawn Stone (@Dawn_BHAH_Stone) reported

    @EE I've sent another DM as I've been away & the issue is still not resolved despite following the advice given

  • Chipper_Magee 🏴‍☠️ Capt Chipper Sparrow 🏴‍☠️ (@Chipper_Magee) reported

    I’ve noticed that in several popular/fairly densely populated places around the north-east, @EE service is absolutely shocking (York and surrounds especially). Then, trying to top up a 4G wifi device is akin to jumping through endless loops whilst working out the enigma machine.

  • AlastairAnkers Alastair Ankers (@AlastairAnkers) reported

    @EE Yes - I had my issue partly resolved. I definitely have an issue with how you treat customers when they roam abroad - especially when they already pay for unlimited data.

  • bethanct Beth (@bethanct) reported

    @EE Hiya - my phone service is suspended and the automated message says I need to make a part payment of over £300 to unsuspend. However, when I login to my EE it shows I'm +£1 in credit and there's no balance to pay? I've paid all bills and it's never £300. Help?

  • CharlesCanavan Charlie Canavan (@CharlesCanavan) reported

    @VodafoneUK I’m going to leave, as a result. What a shame! @EE are doing unlimited data internationally, I’ll jump ship to them. Your customer service has gone downhill too, it’s impossible to get through to Prime Contact! You’ve gone from amazing to ****, in the space of 2 years

  • karlicoss karlicoss 🤍💙🤍 (@karlicoss) reported

    @EE hi, I have no mobile internet at SA62 3AH since yesterday afternoon, it worked fine before. Is there a base station issue or something like that? Thanks.

  • CharlesCanavan Charlie Canavan (@CharlesCanavan) reported

    @VodafoneUK But Vodafone is in most countries in Europe, as well as many other ROW countries, so this makes your argument invalid, as far as I’m concerned, especially when @EE can offer international roaming! But, it’s the entire customer service experience too, as I already mentioned….