EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Audley, and Kidsgrove.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	17 days ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 14 seconds ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 26 seconds ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  Richard Wiseman (@The_RichWiseman) reported 2 minutes ago from Crewe, England

  @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 4 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 4 minutes ago from Mow Cop, England

  @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

• 
  Mark Mitchell (@Mark66mitchell) reported 7 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 9 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 13 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 25 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Richard Wiseman (@The_RichWiseman) reported 27 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Richie Knight (@richiechuff) reported 31 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  Lloyd Cooke (@lloyd_cooke) reported 35 minutes ago from Stoke-on-Trent, England

  @EE @santanderuk ....poor customer service - buyer beware!

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 35 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Jason (@JasonBFB) reported 36 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 41 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Ryan© (@RyaaaannC) reported 41 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  Alex Vitsileos 💙 (@spartan888) reported 52 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  I_Am_Me (@Mr_Owen77) reported 53 minutes ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  Dave. (@D_Elliott7) reported 59 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Jason (@JasonBFB) reported 60 minutes ago from Madeley, England

  @EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Searle (@PeterSe38295412) reported 17 minutes ago

  @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.

• 
  Alun Morgan (@Broomrig) reported 20 minutes ago

  @EE I have tried this to no avail. Do me a favour, you try and navigate your website to report service disruption and see how you get on. The UX you offer is dreadful.

• 
  quietcacophony (@cacophanyofcow) reported 21 minutes ago

  @EE your app is just awful. I was about to buy hundreds of pounds worth of kit but have given up. It is always so slow, glitchy etc. I actually tried numerous times to get to check out and just cba now.

• 
  El Em (@elem1963) reported 24 minutes ago

  @EE can someone call me as getting seriously pissed off with incorrect orders, cancelled subscriptions and generally just really bad customer service from EE and BT

• 
  Lauren Holmes (@ooLaurenn) reported 27 minutes ago

  @EE hi, do I have to ring up to cancel my internet after my contract is up?

• 
  Jamie (@Jamie__Gray1) reported 28 minutes ago

  @EE So what happens with my 7 days of data for 30 pound do I get reimbursed for that aswell considering I’m no able to use.. and surely if it’s worldwide I’m no the only one with this issue

• 
  JohnR36🤍💙🇸🇱 (@johnrtrfc) reported 28 minutes ago

  @EE @ChrisMilbank EE are garbage and a rip off..

• 
  Beney (@BeneyHewson) reported 29 minutes ago

  @EE currently sat in Switzerland, phone was working fine up until an hour ago and now I have no reception. Roaming issues overall?? (Tried restarting everything/selecting different providers)

• 
  John Paul Gonzalez (@JanusPaulusG) reported 29 minutes ago

  @EE EETv is the worst subscription I’ve ever taken out can’t wait to go back to Sky the customer service is basically telling me I’m wrong there’s no problems or it’s WiFi controlled so we can’t guarantee your tv programs all the time the tv guides are wrong most times awful

• 
  Dexter Morgan VI (@DextersDesciple) reported 30 minutes ago

  @EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but can’t be arsed now