EE Outage Report in Newcastle under Lyme, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Congleton, Market Drayton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Total Blackout | |
| Congleton |
Phone | |
| Market Drayton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Lloyd Cooke
(@lloyd_cooke) reported
from
Stoke-on-Trent, England
@EE @santanderuk ....poor customer service - buyer beware!
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Jason
(@JasonBFB) reported
from
Madeley, England
@x3bwb @EE Yep not working..🤨
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Sime
(@FowldsSimon) reported
from
Crewe, England
@EE Yes no problem
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE no service in CW3 area..
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Jordan Smith
(@Jord_Smithhh) reported
from
Crewe, England
@EE New customer
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Ryan©
(@RyaaaannC) reported
from
Crewe, England
@EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue
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Mark Mitchell
(@Mark66mitchell) reported
from
Cheadle, England
First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Riley
(@BethRil56423275) reported
@EE This problem is now fixed
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Grant Marshall
(@GrantSM007) reported
@EE I'm from Gateshead. Couldn't give a ****.
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Mork Clare܁
(@DrWho3000) reported
@EE Since your updates I can No longer access my voicemail i tried everything VM ON .OFF 222 rebooiit phone i get message its not activated CS cant turn it on On my sons he gets it is undergoing maintainance And your new app is awful
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Stephen
(@stephenrjenner) reported
@EE I have called customer services 3 times in a week and have not had any satisfactory response. We get no signal where we live and everytime I ask for something to be done they end up checking the wrong postcode. If I don’t get any satisfaction soon I will be leaving.
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graham smith
(@dalharco) reported
@EE was told the area TD14 would be affected by maintenance on 10th for one day. Service is diabolical since almost impossible to use network for almost 3 days now.
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M.E 🇬🇧🏴🏳️🌈🇺🇦
(@mattelsdon79) reported
@EE We seem to have a broadband issue in the Walnut Tree area of Milton Keynes this morning. I’ve restarted the hub twice and it’s still flashing. Is there a problem in the area?
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Richard Hodges
(@richowenhodges) reported
Honestly just a quick reply to an email I sent to @EE saying that they'd received it and we're dealing with it would be a bonus. The problem's only been going on since March and now the 2nd email address I've been given hasn't responded either
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Rusty Egan
(@DJRustyEgan) reported
@EE looks like my @BluetoothSIG is not working hence @TfL no wifi. Do I wait for my upgrade in September or do I get a early birthday present from EE?
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Maximilianski Poolewski
(@Pooledogg) reported
Spoke to @EE and they said my phone was all set up to use abroad. Not working. Anyone else have the same issues?
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Lisa
(@lisallock) reported
@EE I’ve been trying to contact you re delivery of a new iPhone. Your website help options don’t work and no one answers when you call.