EE Outage Report in Newcastle under Lyme, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (26%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Nantwich, Congleton, Crewe, Cheadle and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Nantwich |
Phone | |
| Congleton |
Internet | |
| Crewe |
Internet | |
| Cheadle |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
-
Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
-
Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
-
Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
-
Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
-
Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
-
Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
-
Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
-
♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
-
Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
-
Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
-
David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
-
Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
-
Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
-
Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
-
Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
-
🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
-
Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
-
Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
-
Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
-
Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
stephen furnifer
(@furnifer) reported
@EE really poor customer service waited twice in queue to resolve bt sport issue only to be cut off both times after 10 mins of waiting
-
Ninette Hartley
(@ninette_hartley) reported
@EE over the last hour I have had 10 - now 11 nuisance calls from abroad. I don’t answer and the I block the caller afterwards, but this is now tedious! What can I do? Help anyone? #nuisancecalls #EE
-
Katie Stephen
(@_KatieStephen) reported
Massive thanks to Martin @EE (Greenock) for helping me settle on a new phone contract. He completely turned around the poor follow-up service I’d received, and had me laughing and discussing handset colours in minutes. What a gem!
-
danny
(@ynnadddanny) reported
@EE After making a complaint via the MyEE form - now being asked to Link Accounts again but I'm no longer able to do so at the point where it asks for the SMS code (generic error message). Is the website usually this poor? This is a disappointing experience for a new customer :/
-
DDM_Clarke
(@ClarkeDdmthe1st) reported
@DShorterrr @EE Considering we like a little trip here and there, bad enough having add expenditures added specially for something that was useful
-
Sharon Uppal
(@SharonUppal) reported
@EE disappointing deals being offered to loyal customers of 20 years plus. Anyone wanting to upgrade to iPhone 13 pro, shop around . Much better deals than EE. Not sure how another customer wanting the same phone and plan get a cheaper deal than what I was offered ?
-
David Morgan
(@morgs4mountains) reported
@EE 1/2 Thanks for your reply and I am aware of how the rules work. But, when my current phone contract ends and I seek to buy a new phone, I will then be required to pay for your service when abroad.
-
cheryl jenkinson
(@chezabel1) reported
@EE why is your service so bad in Sheffield?? I switched from 3 as you had better ratings but my experience has not been great so far!
-
Butcher's Boy
(@James_Willock) reported
@EE hey, i need help with my account and i dont have a phone...your chat feature doesnt seem to be present...
-
Craig Smith
(@smithy82) reported
@EE Doesn’t help Olivia. As upgrades classed a new contract.