EE outages and service status in Newcastle under Lyme, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Stone, Stoke-on-Trent, and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Stone
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Internet | 13 days ago |
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Stoke-on-Trent
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Phone | 13 days ago |
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Newcastle under Lyme
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Phone | 1 month ago |
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Stoke-on-Trent
|
Total Blackout | 2 months ago |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, EnglandWas told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Jason (@JasonBFB) reported from Madeley, England@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..๐ I spent hours on the phone but thereโs no fix until they bring out a new router..
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Ryanยฉ (@RyaaaannC) reported from Crewe, England@EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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David JJ Crowther โ๏ธ (@DJJC66) reported from Stoke-on-Trent, EnglandPublic Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Any chance you can get my broadband running above the 18mbps itโs currently running at?! Also, Iโm sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I canโt upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Jason (@JasonBFB) reported from Madeley, England@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so donโt tell me to phone the helpline again..
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David JJ Crowther โ๏ธ (@DJJC66) reported from Stoke-on-Trent, England@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Pamela โค๏ธ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England@EE @santanderuk ....poor customer service - buyer beware!
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Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, Iโm currently on my phones 4g coz itโs so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Peters (@mr_ed_peters) reported@LeilaniDowding @EE The old PSTN network is being phased out (copper wires, low voltage old school telephones) as I recall. The phones you're thinking of won't be around much longer. Unless someone tells me otherwise.
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Tim Maunder (@RebelTim) reported@EE I have spoken to 3 people, been to the EE shop and spoke to one of the agents who was kind enough to call back. No one can solve the issue as why service just dropped off. Very disappointed.
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EVEngineer (@TheEvEngineer) reported@sophie_reed98 @EE Like @gigaclear ยฃ46 for me a customer of 3 years and new customers ยฃ19 for a faster service. Should be illegal
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Tony (@Foolham) reported@EE DSL light off so line is dead - Is this an issue in parts of London right now?
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Luke Maguire (@_LukeMaguire) reported@JacobiteJen Which network? Iโm like this with @EE ๐
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mikeyjcs - trading ๐ฌ๐ง (@mikeyjcs) reported@hevvuhh @EE theyโre terrible, customer service worst I have ever dealt with. moved to Virgin, got gigabit and only pay ยฃ28 odd quid a month!
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Andrea. Believe in Britain๐ฌ๐ง๐ฌ๐ง (@AndiNeglia) reported@EE , your customer service is atrocious
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leilani dowding ๐ธ๐ โฎ๏ธ (@LeilaniDowding) reported@stuuk11 @EE Thatโs my point. What happens if you need to call ambulance police or fire engine. Or ca a neighbour for help. Itโs so dangerous
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cliff cook (@cliffc100) reported@EE @TheDealEnvoy Its just a fake spoofing number stepchainge are a ligitimate organisation that help people in debit nothing to do with ee
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Gillian Jamieson (@GillRaeWalker) reported@whalley34825 @LeilaniDowding @EE Lasts an hour. We are in trouble.