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EE outages and service status in Newcastle under Lyme, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Cheadle, and Stoke-on-Trent.

CityProblem TypeReport Time
Cheadle Internet 11 days ago
Cheadle Phone 23 days ago
Cheadle Phone 23 days ago
Stoke-on-Trent Internet 26 days ago
Stoke-on-Trent Wi-fi 1 month ago
Stoke-on-Trent Phone 1 month ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • Jord_Smithhh
    Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @EE New customer

  • FowldsSimon
    Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, Iโ€™m currently on my phones 4g coz itโ€™s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • RyaaaannC
    Ryanยฉ (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono donโ€™t offer her just any old support be more specific, this one needs help cooking bacon ๐Ÿ˜‚๐Ÿคฃ

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin ๐Ÿ˜ญ we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. ๐Ÿ˜‚

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But itโ€™s actually really bad. I just wanted any ideas on what to do? Thanks.

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..๐Ÿ‘ I spent hours on the phone but thereโ€™s no fix until they bring out a new router..

  • Mark66mitchell
    Mark Mitchell (@Mark66mitchell) reported from Cheadle, England

    First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

  • amy86beeston
    โ™ก Amy ๐ŸŒท (@amy86beeston) reported from Crewe, England

    @EE please help. Iโ€™m a new customer and have been given a PAC code by Vodafone to transfer my number but itโ€™s not working on your website, says itโ€™s incorrect. I canโ€™t get through on the phone to you or online chat

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so donโ€™t tell me to phone the helpline again..

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldnโ€™t be that bad should it tho?? Cheers, Steve.

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices ๐Ÿ‘

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I canโ€™t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps itโ€™s currently running at?! Also, Iโ€™m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dannygordon1902
    Daniel Gordon (@dannygordon1902) reported

    @EE Yeah, sorry it has wasnt CS, it was techbical support who said everything was fine. They have no email where I can forward proof so my word against theirs.

  • SIPPSSAS_Expert
    Martin Tilley (@SIPPSSAS_Expert) reported

    @EE, your coverage checker is seriously flawed: RH12 3Ex is you claim "You'll get excellent coverage indoors and outdoors on your iPhone 7 Plus." in fact I can get NO SERVICE at all at this location, nor have I been able to do so in last year. You are peddling false information!

  • dazcivic
    darren (@dazcivic) reported

    @EE why is 4g so slow today? Less than 1mb down

  • realmontmorency
    Harris (@realmontmorency) reported

    @EE how can I contact you? I have no service and it might be a problem with my sim

  • ACSMEdotcodotuk
    The A C S M E (@ACSMEdotcodotuk) reported

    @EE 3 days with SHOCKING service.!? Whatโ€™s going on? I canโ€™t make abs receive calls and running a business (biz customer) will leave you in a shot if you canโ€™t provide service

  • AJBAngela
    AnotherJourneyBegins (@AJBAngela) reported

    @EE Not if you live in the CT8 area! Still no mobile signal and no date to when it will be fixed. Looking forward to refunds for all the months EE customers like us have been paying for NO SERVICE๐Ÿ˜ฅ๐Ÿ˜ฅ๐Ÿ˜ฅ๐Ÿ˜ฅ

  • HerbieGooner
    HerbieGooner (@HerbieGooner) reported

    .@EE Hi, I had a day off work waiting for my new handset only to be told delivery has been cancelled. I only need it delivered - no help setting it up. Canโ€™t you just do straight forward deliveries? Supposedly thereโ€™s only one guy covering my whole local area. Daft.

  • ThareyQayed
    Tharey Qayed (@ThareyQayed) reported

    @EE's double standard, they don't give a **** about their customers! .. I found a lost iPhone and with the help of Apple I managed to get MEID, SN, IMEI and ICCID numbers. However, EE's customer service refused to help and inform the owner that the phone is still there...

  • ronniemac93
    cameron macken (@ronniemac93) reported

    @EE @EEHelpdesk why is it my signal is constantly rubbish in areas I use to get good signal??

  • steephiiee1995
    Stephanie hornsby (@steephiiee1995) reported

    @EE Service is back on now, thanks