EE outages and service status in Newcastle under Lyme, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Total Blackout | 15 days ago |
|
Stoke-on-Trent
|
Internet | 21 days ago |
|
Sandbach
|
Phone | 1 month ago |
|
Crewe
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Jason (@JasonBFB) reported from Madeley, England@EE not able to login to account since yesterday all the same problems as other people have posted
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Mark Mitchell (@Mark66mitchell) reported from Cheadle, EnglandFirst night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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UK Adventure Cycling (@philjame5) reported from Brown Edge, England@EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England@EE @santanderuk ....poor customer service - buyer beware!
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, EnglandWas told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Jason (@JasonBFB) reported from Madeley, England@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices ๐
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Mark Mitchell ๐ (@Mark66mitchell) reported from Cheadle, England@EE Poor show today folks. No customer service?
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Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isnโt back to normal. I have a lot of work calls this week and itโs not going to be good enough for video calls!!
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I_Am_Me (@Mr_Owen77) reported from Stoke-on-Trent, EnglandJust updated the MyEE app & still doesn't work. 3 moths this has been going on @EE
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Jason (@JasonBFB) reported from Madeley, England@EE @LeekyB83 Nonono donโt offer her just any old support be more specific, this one needs help cooking bacon ๐๐คฃ
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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del (@del__91) reported from Stoke-on-Trent, EnglandHad the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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โก Amy ๐ท (@amy86beeston) reported from Crewe, England@EE please help. Iโm a new customer and have been given a PAC code by Vodafone to transfer my number but itโs not working on your website, says itโs incorrect. I canโt get through on the phone to you or online chat
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Pamela โค๏ธ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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๐งโโ๏ธ (@xrachelizabethh) reported from Crewe, England@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone ๐ whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But itโs actually really bad. I just wanted any ideas on what to do? Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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DR (@ulookingatmefu) reported@EE @Ofcom Finally sorted c4 hours later. Quite simply this is why people lying to sell is wrong and why online chat doesn't work. Time she will never get back unfortunately.
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๐๐๐ฌ๐ก๐ ๐๐๐ ๐ ๐๐ซ๐ญ๐ฒ (@tashacofield__) reported@EE can you please inform me why BBC and ITV wonโt work on my TV? By far the worse TV and internet provider I have ever dealt with. Never again.
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Davie G ๐ฌ๐ง (@fredbeare) reportedDo @EE have any actual humans, other than those on commission in sales, working for them? Almost as bad as Virgin Media, certainly worse than @BT who seemed to have taken the worst from both companies and merged. Are there no good comms companies out there?
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Ben (@WorbleGames) reported@lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about ยฃ100-ยฃ200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down
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Rodrigo Sanchez (@rsanchezpizani) reported@EE can you please get your service right. Is unstable. getting tech support is near impossible. Everything is routed to the useless bot. And even something as simple as getting someone to fix the cable that you installed that has become undone is impossible. Terrible service
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Lu ๐โ๏ธ (@recklesslntent) reported@EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesnโt want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent
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Chris Dee (@chrisdee2016) reported@EE @WeAreOpenreach The order was placed ages ago the equipment fitted but connection to post outside couldn't be made as there is an issue with it we were informed along with our nextdoor neighbour we could ask if they could use the electricity pole to run the cable
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Lennox Richardson (@lennyrfc) reported@EE Never ideal & always frustrating - itโs 2100 in the evening & Iโve got one bar of signal strength so Iโm not dialling a number to speak to an automated person yet again or have a response via this forum using a bot. Your service is woeful at best.
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Hambcwgf (@hambcwgf) reported@EE Oh believe me Iโd love to call but once I can call when home Iโve got no phone signal or WiFi so having your website working would be much better
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human (@GarethSalisbur1) reported@DerekAllan61 @EE EE are robbing lying ***** , got my bill down to ยฃ15 a month with customer services , then get a letter saying that I have to pay ยฃ26 a month a week after I got the bill down . Was straight back on the phone and told them I ainโt paying more than ยฃ15 a month and thatโs that.