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EE outages and service status in Newcastle under Lyme, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Newcastle under Lyme, including 1 direct report.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Jun 30, 10:43 AM GMT+1.
  • 67% Phone (67%)
  • 33% Internet (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Sandbach, Crewe, Stoke-on-Trent, and Audley.

CityProblem TypeReport Time
Sandbach Phone 9 hours ago
Crewe Phone 3 days ago
Stoke-on-Trent Internet 23 days ago

Nearby cities with recent reports

Sandbach

1 recent signals

9 hours ago
Crewe

1 recent signals

3 days ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • Mark66mitchell
    Mark Mitchell ๐Ÿ’™ (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But itโ€™s actually really bad. I just wanted any ideas on what to do? Thanks.

  • xQueen_Piscesx
    Pamela โค๏ธ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, Iโ€™m currently on my phones 4g coz itโ€™s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • xrachelizabethh
    ๐Ÿงšโ€โ™€๏ธ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone ๐Ÿ˜• whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • DJJC66
    David JJ Crowther โš“๏ธŽ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps itโ€™s currently running at?! Also, Iโ€™m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE no service in CW3 area..

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE @LeekyB83 Nonono donโ€™t offer her just any old support be more specific, this one needs help cooking bacon ๐Ÿ˜‚๐Ÿคฃ

  • The_RichWiseman
    Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • GreenBowlerHat
    Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isnโ€™t back to normal. I have a lot of work calls this week and itโ€™s not going to be good enough for video calls!!

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..๐Ÿ‘ I spent hours on the phone but thereโ€™s no fix until they bring out a new router..

  • pashasolecci
    Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads whatโ€™s occurring @EE

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I canโ€™t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so donโ€™t tell me to phone the helpline again..

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cryptoesim
    CryptoeSIM.io (@cryptoesim) reported

    @Anarchy_Jim @status_is_down @EE carrier roaming going down while you're abroad is genuinely nightmare fuel pro tip for next time โ€” grab a local eSIM as a backup before you fly. takes 30 seconds, no passport scan, and you're never stranded like this again

  • gdennigan
    Gerry D (@gdennigan) reported

    @TomTugendhat @O2 @EE Youโ€™ve obviously never tried to work on the TGV from Paris to Nancy or the Deutsche-Bahn equivalent from Paris to Frankfurt?

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE been trying all day to speak to someone about my WiFi router which canโ€™t hold devices to it. Keep going through the text and waiting for someone to call. Seriously considering leaving. V poor service

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE Hi @EE , just about to start going round the never ending loop of text messages to try in vain to speak to someone about this rubbish service I am getting from you, is there any chance of someone calling me?

  • Natz_Fay
    Natalie (@Natz_Fay) reported

    @EE @_nicks_tweets Iโ€™m also suddenly getting no service at all. Iโ€™m here travelling in Denmark!

  • AnthonyNumamoid
    Anthony Sheridan Neil ll (@AnthonyNumamoid) reported

    Having a slight problem with my @EE Phone contract, I had to change my number but forgot to add the new number to my @EE profile now it is only sending verification codes to my old number so I canโ€™t access my contract details. Already dialled 150 but it didnโ€™t help.

  • Broomrig
    Alun Morgan (@Broomrig) reported

    @ee Why do you make it so hard to report a fault? Your mobile network in NE65 has been atrocious for the past few days. I have a business account with you and am currently unable to work. Please log the fault and restore service.

  • JasonUnsworth00
    Jason Unsworth / The White House ๐Ÿ  (@JasonUnsworth00) reported

    After getting a new ๐Ÿ†• phone and iPad from @tescomobile recently the signal around Wisbech is non existent, Iโ€™ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. ๐Ÿ‘๐Ÿป๐Ÿ’ฏ

  • Thelurch
    Chris TheLurch Saunders ๐ŸŒถ (@Thelurch) reported

    @cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.

  • tobybmth
    Toby #FBPE #FBPA (@tobybmth) reported

    @TomTugendhat @O2 @EE Yes there is a massive problem with phone signal however it didnโ€™t start in July 2024. What were you all upto? Were you busy virtue signalling?