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EE outages and service status in Newcastle under Lyme, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Newcastle under Lyme, Stoke-on-Trent, Sandbach, and Crewe.

CityProblem TypeReport Time
Newcastle under Lyme Phone 9 days ago
Stoke-on-Trent Total Blackout 1 month ago
Stoke-on-Trent Internet 1 month ago
Sandbach Phone 2 months ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • D_Elliott7
    Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • GreenBowlerHat
    Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @x3bwb @EE Yep not working..🤨

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • DJJC66
    David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • mbusby993
    𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mark_pbs
    Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • Beans_TBR
    Adam Dickinson (@Beans_TBR) reported from Stoke-on-Trent, England

    @EE How do I cancel?

  • philjame5
    UK Adventure Cycling (@philjame5) reported from Brown Edge, England

    @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

  • evanson316
    Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • mbusby993
    𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

  • JakeLCartwright
    Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • mbusby993
    𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

  • evanson316
    Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • The_RichWiseman
    Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • DJJC66
    David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • Mark66mitchell
    Mark Mitchell 💙 (@Mark66mitchell) reported from Cheadle, England

    @EE Poor show today folks. No customer service?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kellymina82
    Kelly Homer (@kellymina82) reported

    @EE Hello I upgraded my phone yesterday & it is due to be delivered in store today as the colour I wanted wasn't available. I have tried to track it but the order number is invalid according to the website. Please can you help me?

  • MarkDavisonUK
    Mark Davison (@MarkDavisonUK) reported

    @KevlarBrock @EE Black routers are WiFi 6 and outdated, if you’re on a full fibre connection request the WiFi 7 routers that’ll hopefully fix the issue. See if they can send it free of charge if not escalate it.

  • apr9999
    Andrew Robinson (@apr9999) reported

    @sky After much deliberation I decided to get you to upgrade my broadband & move me from @EE . Waited 3 hrs for engineers who couldn't do it due to blockage in conduit. Now have to wait weeks for another 5 hour slot. Told you can't expedite this failure! Rubbish service!

  • markgregory_
    Mark Gregory (@markgregory_) reported

    @1985Pete @EE A **** E series latest iPhone. Well had my pants pulled down man. Fuming.

  • Bradleyhannan86
    AFC_Miricle_Boy_86 (@Bradleyhannan86) reported

    I upgraded my phone on 16th August to new Pixel 11 Fold pre order they were realesed on 20th August so when are they being dispatched because I haven't had anything by email, I can't check on website because it's been broken for many years @EE

  • RSSWFC
    Richard Stokes (@RSSWFC) reported

    @EE when will the Internet be back on in Bridlington 2 days now with no service?

  • Monetization26
    Mr Gray (@Monetization26) reported

    @tholumusam @EE We still have no signal, we still have no internet, no call back, still no engineer, still no 4gmifi and the customer service has been shocking with being lied to miss advised and when telling the you rely on internet for your job they just aren’t bothered. Completely shocked!.

  • Kezmeister82
    Kerry Riordan (@Kezmeister82) reported

    @EE We already have every day for the past 5 weeks multiple failed visits it’s been escalated so many times with an open complaint still keep blaming each other, on the verge of cancelling the contract as you’re not providing the service we’ve signed up for and going elsewhere

  • CW_Skaters
    Ni(i)na Supremacy 🦈 (@CW_Skaters) reported

    @EE The EE app doesn't seem to be able to be downloaded on my non-British phone. I tried the number again and it's just saying not available. Bank is doing a charge back at this point since you can't help me.

  • agenda2033
    MetaMaster 天 (@agenda2033) reported

    @EE I called 150 and the robot operator took me to the "new interactive service" which took me back to the same broken page, It is broken in web browser and in app