EE Outage Report in Newcastle under Lyme, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (12%)
-
Wi-fi (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Cheadle, Stoke-on-Trent, Congleton, Market Drayton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle |
Phone | |
| Cheadle |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
-
Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
-
Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
-
Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
-
Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
-
Mark Owen (not that one) 💙
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
-
Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
-
Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
-
Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
-
David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
-
Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
-
Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
-
David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
-
Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
-
Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
-
Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
-
Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
-
Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
-
🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
-
Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
-
Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Producer Speechless
(@speechlessfm) reported
@EE when is your live chat going to be available for people who as an issue with there phone but don't have a land line and only a laptop to get help? My phone is broke and I need help
-
Iain
(@iainthompson77) reported
@EE 14.4% inflation though is quite steep don’t you think? I’ve been a customer with yourselves for 10+ years and I’ve never know such a huge increase?!
-
Cal269
(@cal2690) reported
@ian_muirhead @EE I do a £10 monthly bundle with @VodafoneGroup which is great for me. Never bother with contracts anymore.
-
Richard Hyland
(@richardhyland) reported
@simonnread @EE the problem is ALL bills are going up by above official inflation, and energy and mortgage increases... all except wages. Many people are at breaking point already
-
Ah Damn
(@chaosofcold) reported
@EE raising their prices 14% means I’ll be in the market for a new network! Who do people recommend? #EE
-
Dan lippe
(@Uglyhairmonster) reported
@EE @JoshuaTAllerton That’s what investors are for, you hit your key investors up for funds and given them a plan as to how your actions will bring more customers, not turn around to customers and say **** you, give us money. That’s how you lose customers.
-
Andy Betts
(@abetts2022) reported
@EE So you're increasing investment in the network and CSR to the vulnerablen by 14.4%? What would this figure have been if it were not for astronomical inflation and how would you have afforded this otherwise?
-
spacecadet2231
(@spacecadet2231) reported
@mattyrossbreen @EE @MarcAllera I would think EE would find it extremely difficult to justify this issue. How on earth can you now charge extra for something purchased months ago? Unless Samsung et al have suddenly demanded retrospective payment on every handset sold to EE? I find that very hard to believe!!!
-
Will Knagg
(@will_knagg) reported
@GJRbluebird @EE Completely agree, I was expecting the email showing the price increases but not expecting nearly 15% . I have 4 lines also, been with EE, T-Mobile/orange for 15 years and leaving when these are up. Can’t justify the prices when the service is average.
-
Jess Goodman
(@JessGoodman21) reported
@EE so once again I missed my dads seizure alarm texts because of the problem in my area ! You are doing nothing nor any updates given. You now expect me to pay my bill for a phone I can’t use. Clearly don’t give a toss about your customers. Absolutely disgusting! Shameful !