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EE outages and service status in Newcastle under Lyme, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 67% Phone (67%)
  • 33% Internet (33%)

The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stone, Stoke-on-Trent, and Newcastle under Lyme.

CityProblem TypeReport Time
Stone Internet 11 days ago
Stoke-on-Trent Phone 11 days ago
Newcastle under Lyme Phone 30 days ago
Stoke-on-Trent Total Blackout 2 months ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • mark_pbs
    Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • The_RichWiseman
    Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • RyaaaannC
    Ryanยฉ (@RyaaaannC) reported from Crewe, England

    @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

  • Jord_Smithhh
    Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @EE New customer

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldnโ€™t be that bad should it tho?? Cheers, Steve.

  • pashasolecci
    Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads whatโ€™s occurring @EE

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..๐Ÿ‘ I spent hours on the phone but thereโ€™s no fix until they bring out a new router..

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @x3bwb @EE Yep not working..๐Ÿคจ

  • evanson316
    Stephen Evanson๐Ÿ–ค๐Ÿค๐Ÿ’™๐Ÿค๐Ÿ’› (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, Iโ€™m currently on my phones 4g coz itโ€™s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • philjame5
    UK Adventure Cycling (@philjame5) reported from Brown Edge, England

    @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

  • Mr_Owen77
    Mark Owen (not that one) ๐Ÿ’™ (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices ๐Ÿ‘

  • xQueen_Piscesx
    Pamela โค๏ธ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin ๐Ÿ˜ญ we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. ๐Ÿ˜‚

  • The_RichWiseman
    Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so donโ€™t tell me to phone the helpline again..

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I canโ€™t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

  • mbusby993
    ๐•ธ๐–†๐–™๐–™๐Ÿณ๏ธโ€๐ŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cliffc100
    cliff cook (@cliffc100) reported

    @EE @TheDealEnvoy Its just a fake spoofing number stepchainge are a ligitimate organisation that help people in debit nothing to do with ee

  • RAE7S_
    La Pioche ๐Ÿ‡ต๐Ÿ‡ธ (@RAE7S_) reported

    @ee your network is awful

  • PhilCoyne
    Phil Coyne (@PhilCoyne) reported

    @EE I've already done that and been referred to the Ombudsman and given ยฃ40, leaving me with a phone that doesn't work with two years left to pay. Doesn't seem like you have taken it very seriously, especially considering the flags on my account that all advisors should be aware of.

  • AndyRob04327914
    Andy (Honk Honk) Robertson (@AndyRob04327914) reported

    Anyone else got @ee broadband issues? I'm done with them. At one point is it a breech of contract so I can bin them off.

  • mentorthedragon
    businessdragonseye (@mentorthedragon) reported

    @LeilaniDowding @EE That ship has sailed. The old analogue phone network is being switched off in January. Either you have a mobile as backup or you buy a battery backup. (Uninterruptable Power Supply UPS). BT/EE or whatever their name is this week will supply them for vulnerable people.

  • a37yM
    Arty Em (@a37yM) reported

    @LeilaniDowding @EE I've had this very argument with our providers for the last 2 years. Whenever I renew a contract they read me info about the landline being internet-based, & ask if I have a mobile should I need emergency services if the landline is unavailable. This is NOT progress.

  • virgodragon864
    Karen Elizabeth (@virgodragon864) reported

    @EE help! Router died 4wks ago=no home broadband/wifi connection,homephone plugs into back of router so no landline either,contacting EETech for help=45min wait in queue-not enough mobile credit for that. Landline needs testing+replacement BTwallsocket-compatible router required.

  • maisiethetortie
    Maisie the Tortie / Margaret ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ (@maisiethetortie) reported

    @LeilaniDowding @EE We had no landline, no internet and no mobile signal last week due to issues with Vodafone . I had to walk up the road and basically shout my account details at someone to try and fix it. What would happen if there was an emergency? I couldnโ€™t call 999.

  • loisgriff_
    beth (@loisgriff_) reported

    @jonesaw @EE I just called. We the masses are broke in my area, so they are going to get fixed. So, could be without service for a few days or hours.

  • NM_Rdg
    NeilM (@NM_Rdg) reported

    @EE How does roaming work for visiting Spain/Portugal? My main issues are around potentially receiving calls if I don't have it or it activating and charging me when I don't want it (I'll have WiFi all day on some days)