EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Audley, Stoke-on-Trent, and Kidsgrove.

City	Problem Type	Report Time
Audley	Phone	27 days ago
Stoke-on-Trent	Total Blackout	1 month ago
Kidsgrove	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Lloyd Cooke (@lloyd_cooke) reported 4 minutes ago from Stoke-on-Trent, England

  @EE @santanderuk ....poor customer service - buyer beware!

• 
  Richie Knight (@richiechuff) reported 4 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Jason (@JasonBFB) reported 9 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  Jason (@JasonBFB) reported 12 minutes ago from Madeley, England

  @x3bwb @EE Yep not working..🤨

• 
  Craig Green (@BeardedGreen1) reported 13 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Mark Johnson (@mark_pbs) reported 19 minutes ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 27 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

• 
  Adam Dickinson (@Beans_TBR) reported 41 minutes ago from Stoke-on-Trent, England

  @EE How do I cancel?

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 41 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  Richie Knight (@richiechuff) reported 42 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  Mark Owen (not that one) 💙 (@Mr_Owen77) reported 43 minutes ago from Stoke-on-Trent, England

  Sorry @EE your new android app is crap. Please revert back to your old one

• 
  Ben (@pashasolecci) reported 48 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Alex Vitsileos 💙 (@spartan888) reported 48 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  🧚‍♀️ (@xrachelizabethh) reported 51 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  Jason (@JasonBFB) reported 51 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 51 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  ♡ Amy 🌷 (@amy86beeston) reported 52 minutes ago from Crewe, England

  @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

• 
  UK Adventure Cycling (@philjame5) reported 56 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 58 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 60 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Me (@shawtty64) reported 1 minute ago

  @EE your app is down AGAIN ...

• 
  Ian Molyneaux💙🇺🇦 (@Ian_Molyneaux_) reported 1 minute ago

  @EE I have phone 150 a few times this morning to report issues with my broadband service. After selecting a couple of options I’m told that a message will be sent to help work out the issue. An hour later still no message.

• 
  SithMetal71 (@sithmetal71) reported 2 minutes ago

  @EE its the same with your website. Seriously needs a rethink. Also the price has shot up from £44 to £48. Since EE got involved with BT nothing but problems.

• 
  Curlers21 (@curlers21) reported 4 minutes ago

  @GothOnABrompton @EE thats why i never moved from Talktalk, as long as the costs are good, my speeds and cnnection work then **** all that mess transfering over to Virgin as i was going to only for friends to warn me off them

• 
  Paul (@insittingbourne) reported 7 minutes ago

  @ee #o2 sort out your masts near # Iwade Kent. 4hrs stuck in traffic with terrible service on both networks barely communicate either anyone. This is 2026 sort it out

• 
  JaxRalph1992 (@JaxRalph1992) reported 9 minutes ago

  @ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible

• 
  Hope is NOT a Strategy (@cunningstuntss1) reported 11 minutes ago

  @EE broadband down in HA9 Wembley area. Any idea when this will be resolved?

• 
  Gill Clarke 🐝 (@Gillykins58) reported 14 minutes ago

  @MCFC2012 @EE Not sure where you are based but we are in Cheshire with BRSK. Never had an issue with the Wi-Fi since we changed to BRSK.

• 
  Shmug🤫 (@shmug83) reported 14 minutes ago

  Switchin wifi provider. This other company gotta lot to answer to really, even if they still working on it. No internet for 3 weeks as a paying customer is bangers. Jus glad there was thee @EE ppl there today. 50£ gift card. To shhhpend any where. Unlimited data sim. 20£ off for a whiile.

• 
  lord farquar (@Rudolph4974) reported 15 minutes ago

  @EE I have 5g on my works phone granted it’s 02 so why doesn’t your network cover this area I’m in #nottingham