EE Outage Report in Newcastle under Lyme, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Stoke-on-Trent, Congleton, Market Drayton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Total Blackout | |
| Congleton |
Phone | |
| Market Drayton |
Total Blackout | |
| Crewe |
Phone | |
| Crewe |
Phone | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Mark Owen (not that one) 💙
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Zak ₄₄
(@ZRuns0nCoffee) reported
@EE @Danielbk I’ve complained about poor service too. My complaint was closed when I waiting for someone to call me back. So it’s pointless even calling
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RB Boro
(@bainesy1985) reported
@EE @FinlayMcCulloch Mine been exactly the same rang to be told there is no issues mine logs in and has no products tells me to link them it simply doesnt work cant wait to leave been a customer for years soon as contracts up moving the lot of us off
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Mr Saulty
(@SaltyJoshy) reported
@EE Never ideal? Yeah the box is designed to protect products from little knocks in transport not whoever violated this box. The indentation went straight through to the thumb stick
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BILL WAKEHAM-LOVER OF GIRLS IN COWBOY HATS & GEAR!
(@bill_wakeham) reported
@EE You may be the best network every year, but you are awful to get hold of, email wise. Or am I wrong? I ask because I need to give ee some complicated information, because I am being charged for things I don't have. I have to put it into print.
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James Dunn
(@dunn_james67759) reported
@EE is ee network down can't get into account
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Dean Rice
(@novodean_) reported
@EE App wont log in. Card verifications broken. Entering card info and we jump to a random field. Card dates adds a random 0. Broken pages. Relooping info not loading, bad requests. it goes on and on
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Ian - BSc MCPara MInstLM
(@LRMedic) reported
@EE @MoneySavingExp a customer of 25yrs, go to renew my sim contract 1.5hrs on phone, store unhelpful and called me my dear, totally useless and willing to help, you’ve lost a customer now
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Daniel Benjamin
(@Danielbk) reported
@EE “Rely on a brilliant connection”. My phone constantly drops signal, there are so many dead spots in Edinburgh that it’s impossible to walk more than a few minutes without calls cutting out. Already had my phone looked at and they’ve confirmed it’s not the issue.
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Gerallt 🏴
(@gerallt2006) reported
@jennllo68 @EE Go to ID mobile! Half the price of EE and same level of service
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TiNa AnDeRsOn
(@TinaAnderson86) reported
@EE @EE the worse network by far The most expensive I have no idea how they get away with it Be glad when contract ends so I can leave This rate my bills be going to a debt collector as I won't be able to afford it.