EE Outage Report in Newcastle under Lyme, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Cheadle, Stoke-on-Trent, Congleton, Market Drayton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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Jordan Smith
(@Jord_Smithhh) reported
from
Crewe, England
@EE New customer
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Sime
(@FowldsSimon) reported
from
Crewe, England
@EE Yes no problem
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Ryan©
(@RyaaaannC) reported
from
Crewe, England
@EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.
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Mark Mitchell
(@Mark66mitchell) reported
from
Cheadle, England
First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE @LeekyB83 Nonono don’t offer her just any old support be more specific, this one needs help cooking bacon 😂🤣
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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del
(@del__91) reported
from
Stoke-on-Trent, England
Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Jason
(@JasonBFB) reported
from
Madeley, England
@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..
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Jason
(@JasonBFB) reported
from
Madeley, England
@x3bwb @EE Yep not working..🤨
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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♡ Amy 🌷
(@amy86beeston) reported
from
Crewe, England
@EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Irene Horwood
(@pinkiristoo) reported
@EE Not happy Wednesday for some, EE shop needs a lesson In Customer service and the phone contact hasn’t fared much better, are EE so desperate for customers they can’t let anyone go ???? 😡
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dalriada
(@Mark__Eadie) reported
You’re a ******* menace, @EE. Sort yourselves out. I’m left with zero phone, zero data. I didn’t expect this **** when I signed up to pay £100 a month to you.
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Peter Charles
(@omitbdf) reported
@YardleyShooting @EE #Mobile signal and #broadband are a joke across 🇬🇧
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Will Murray-Phillips
(@EarthToWill) reported
@EE why is it that I'm asking your chat customer service agent basic questions and he cant' understand them?! Infuriating and bad service. I have no objection to companies using customer service teams in other countries but I'm not fluent in English. But...
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The Marvellous Muttdini 🏴🔰💜🤍💚
(@bigwows) reported
@JamesKennedyUK Zen is terrific for t’internet. @EE twice bricked my phone when abroad despite my buying an add-on for such use because they didn’t like me being on a legacy T-Mobile plan. (Tried a Giffgaff SIM the second time; it was fine so not a phone issue.) Horrifically irresponsible.
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The Shifty Black Sheep
(@blacksheepbrett) reported
@EE Why am I only getting 3G? I have a EE esim & a @SMARTYMobileUK physical sim. Smarty is 4G & you are 3G. My wife is next to me & she has 4G! This seems to be a regular occurrence, it’s ridiculous & not good enough. Clearly not the UK's No. 1 network from where I’m sitting.
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Olivia-Zara 🇯🇲🇬🇾
(@_oliviazara) reported
With the @TheO2 customer flexing this morning over Wizkid tickets, it brings me to ask @EE what have you me lately (or ever?) Where are our benefits? Perks? Discounts outside of 'saving' when taking out another product/service with you? I do not care for 5G...
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Andrew Seymour
(@apseymour) reported
@EE my area which is normally full 5G, has dropped to 3G only today - how do I report a problem?
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Christopher Wood
(@christo07024060) reported
@EE Intermittent home broadband dropouts for 2 days now. Rather embarrassing when on a conference call to Spain. No issues previously.
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Irene Horwood
(@pinkiristoo) reported
if you want good service …. Try Vodafone ….avoid @EE