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EE outages and service status in Newcastle under Lyme, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 30: Problems at EE

EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.

CityProblem TypeReport Time
Stoke-on-Trent Total Blackout 9 days ago
Stoke-on-Trent Internet 14 days ago
Sandbach Phone 1 month ago
Crewe Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • mark_pbs
    Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @EE not able to login to account since yesterday all the same problems as other people have posted

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

  • mbusby993
    𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • damonlufc88
    Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @x3bwb @EE Yep not working..🤨

  • JakeLCartwright
    Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • BeardedGreen1
    Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • D_Elliott7
    Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • DJJC66
    David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • Beans_TBR
    Adam Dickinson (@Beans_TBR) reported from Stoke-on-Trent, England

    @EE How do I cancel?

  • pashasolecci
    Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

  • mbusby993
    𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • FowldsSimon
    Sime (@FowldsSimon) reported from Crewe, England

    @EE Yes no problem

  • spartan888
    Alex Vitsileos 💙 (@spartan888) reported from Weston, England

    @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

  • evanson316
    Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • Mark66mitchell
    Mark Mitchell (@Mark66mitchell) reported from Cheadle, England

    First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

  • Mr_Owen77
    Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatSpicydragon
    ThatSpicyDragon🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 Arcane fumbled (@ThatSpicydragon) reported

    @EE FIX YOUR ****!

  • tabadash
    Tabs (@tabadash) reported

    @EE I need support via anything other than phone. My watch upgrade delivery has failed today because the DPD PIN was sent to the watch's number instead of my mobile. Live chat only tells me to call. Could someone please contact me via DM to sort this out?

  • ladysowandsow
    Now you see me (@ladysowandsow) reported

    @EE are there service issues today? The WiFi keeps dropping out and the service status link in your website isn’t working either..

  • THEREALRFCGURL
    🇬🇧 (@THEREALRFCGURL) reported

    @DerekAllan61 @EE We are the same EE crap and sorry we went with them..installation was horrendous..I could have done better..finished up giving us boosters ..shite D x

  • KlaxonDelight
    M (@KlaxonDelight) reported

    @EE It didn’t. It connected to a service called “Free” that would let Mke make ANY calls. I have now manually switched to a service that does work.

  • GavinBaxter2
    Gavin Baxter (@GavinBaxter2) reported

    @EE @kingseany94 I am in the same position as Sean and now been told it will be 9 days without internet access before an engineer can look at it. Very poor service.

  • f1gpgirl
    Audrey Gordon (@f1gpgirl) reported

    Getting by fed up with @EE as the television and internet is constantly dropping in and out. Has been an issue since installing but getting ridiculous now.

  • vis_unita
    Stu 🇬🇧 (@vis_unita) reported

    @mblacky78 @EE Pity you were not a passenger in my car tonight’s journey from work. You would have noticed how infrequently the signal was sufficient to make or receive a call. Makes me laugh how people with no fkin idea can be so ballsy.

  • RaphaelPoitou
    R 👽🤟🏽 (@RaphaelPoitou) reported

    @EE your signal is awful everywhere

  • hydref
    Sharon (@hydref) reported

    @EE Spoken to your customer service team, they still say its being looked into. We've had no internet and no updates for 36 hours now.