EE

EE Outage Report in Newcastle under Lyme, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newcastle under Lyme, Staffordshire, England 12/01/2025 23:30

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent EE outage reports came from the following cities: Cheadle, Stone and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheadle Phone
United KingdomStone Internet
United KingdomCheadle E-mail
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Internet
United KingdomCheadle TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • Beans_TBR Adam Dickinson (@Beans_TBR) reported from Stoke-on-Trent, England

    @EE How do I cancel?

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • Mr_Owen77 Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    I'm guessing I'm not the only one having @EE internet issues on my phone?

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

  • BeardedGreen1 Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England

    Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

  • D_Elliott7 Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • DJJC66 David JJ Crowther ⚓︎ (@DJJC66) reported from Stoke-on-Trent, England

    Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

  • GreenBowlerHat Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England

    @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • pashasolecci Ben (@pashasolecci) reported from Stoke-on-Trent, England

    All day no signal lads what’s occurring @EE

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • philjame5 UK Adventure Cycling (@philjame5) reported from Brown Edge, England

    @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • edchootenor Edmond Choo (@edchootenor) reported

    @EE This is a moot point as my brother is travelling around the UK and won’t be able to receive the sim. On top of which, I’ve already paid for an additional PAYG sim. I would like this issue escalated and request a refund for credited to my account for the truly poor service.

  • dictator008 Dictator (@dictator008) reported

    @EE Thanks. Contacted customer care again and cancelled my plan. Thank you!.

  • daip5 David Paul (@daip5) reported

    @seanmartin_lib @O2 @EE Mast problems with us second time with in a month, last time signal was down for 3 to 4 days, then intermittent same again. Their dragging their feet on spares out until at least next week

  • alexintheskies Alex (@alexintheskies) reported

    @EE why is the signal constantly cut off, or non-existent in an area with over 1 million people, your advert suggests you can land a plane using your service, complete and utter lie. I can't even have a conversation in regards to employment. #EE

  • acr_crm Acr_Crm (@acr_crm) reported

    @EE morning. I've been having an issue for a week or so where I cannot see my data remaining in the app or on the website. I know I have data boosts left (payg) and data is still working but all it is showing me is the 100mb and I know I have more than that. Thanks

  • edchootenor Edmond Choo (@edchootenor) reported

    @EE Instead you’ve left me to spend more money for an additional £15 PAYG service and still have to pay an unused Month to Month contract. The very least EE could have done was refund me Month to Month contract.

  • Oa77489157Oa OA (@Oa77489157Oa) reported

    @ee I’ve paid for data roaming for Qatar and I’ve had no data after doing all the checks. Sort it out. I’ve been a loyal customer for over 17 years now

  • PT3004 Peter Townend 🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇪🇪🇺 (@PT3004) reported

    @EE I am have a problem setting up a pack on my phone it keeps saying that the facility is not available try again later

  • jonathankeeffe1 Jonathan O’Keeffe (@jonathankeeffe1) reported

    @EE He Megan I appreciate you reaching out. None of your previous colleagues could help. To the point they offered me an allowed me to break the contract and leave EE it was at a time when I couldn’t be without a phone my father was terminal so I kept it and lost the offer.

  • DanHarris96 DH 👀 (@DanHarris96) reported

    @EE Internet has been down for hours now and no sign of getting it back. Partner is meant to be working from home. Do you have outages in Norwich currently?