EE outages and service status in Newcastle under Lyme, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent EE outage reports came from the following cities: Sandbach, Crewe, and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Sandbach
|
Phone | 15 days ago |
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Crewe
|
Phone | 18 days ago |
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Stoke-on-Trent
|
Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, EnglandWas told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, Iโm currently on my phones 4g coz itโs so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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David JJ Crowther โ๏ธ (@DJJC66) reported from Stoke-on-Trent, England@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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del (@del__91) reported from Stoke-on-Trent, EnglandHad the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.
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Craig Green (@BeardedGreen1) reported from Stoke-on-Trent, England@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Mark Mitchell ๐ (@Mark66mitchell) reported from Stoke-on-Trent, England@EE Every so often, my account says I have extra charges - ranging from 50p to ยฃ300. When I log out and back in again, itโs zero and Iโve never been charged the โExtraโ. Why is this happening?
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Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Any chance you can get my broadband running above the 18mbps itโs currently running at?! Also, Iโm sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Dr Rebecca Bowler (@GreenBowlerHat) reported from Keele, England@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isnโt back to normal. I have a lot of work calls this week and itโs not going to be good enough for video calls!!
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Pamela โค๏ธ (@xQueen_Piscesx) reported from Crewe, England@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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Jason (@JasonBFB) reported from Madeley, England@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices ๐
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.
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Stephen Evanson๐ค๐ค๐๐ค๐ (@evanson316) reported from Crewe, England@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But itโs actually really bad. I just wanted any ideas on what to do? Thanks.
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๐งโโ๏ธ (@xrachelizabethh) reported from Crewe, England@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone ๐ whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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๐ธ๐๐๐๐ณ๏ธโ๐ (@mbusby993) reported from Mow Cop, England@Viowlett @EE Don't even talk to me about Virgin ๐ญ we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. ๐
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Lloyd Cooke (@lloyd_cooke) reported from Stoke-on-Trent, England@EE @santanderuk ....poor customer service - buyer beware!
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Jason (@JasonBFB) reported from Madeley, England@LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..๐ I spent hours on the phone but thereโs no fix until they bring out a new router..
EE Issues Reports
Latest outage, problems and issue reports in social media:
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HERATIKS (@HeratiksMusic) reported@EE assuming we can bin our contracts because you're not fulfilling your end of the contract by the utter dogshit signal we get after numerous complaints about it and nothing getting done about it?
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Bryce Lawrence (@ScrumMachine) reported@EE @SuzJamieson Has it occurred to EE that people donโt have time to sit holding on in the vain hope that someone might speak to them? I binned EE years ago because they were awful and expensive
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Lara (@EtchesLara) reported@EE my data keeps dropping in and out, even though it says I have 5G! As well as my signal. Is there some sort of issue Iโm not aware of?
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Lin (@LinzieM79) reported@EE Iโm trying to get through to your โthinking of leavingโ because Iโm having trouble with internet in every other room except the room the hub is in but I keep getting disconnected
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๐ณ๏ธโ๐L๐ณ๏ธโ๐ (@LewisKS81) reportedThe irony of @EE advertising 5g+ when they canโt even support 4g or 5g in London
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OMG Beardd (@OMGBeardd) reported@MMKUK1 @Ofcom @EE Take the issue back to EE and not waste your time with a social media worker for Ofcom. Escalate through the correct channels and take it to the ombudsman if you need to. They will review the issue and demand a resolution from EE if they feel EE haven't been fair.
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Gaz (@TisSaff) reported@ee Wow, due an upgrade (customer for 25+ years). Samsung S26, same plan, same duration. With @iD_Mobile_UK it's ยฃ19 upfront and ยฃ29.99 a month. With yourselves its ยฃ20 up front ยฃ72.81 a month (first month is ยฃ92.81).... What the actual hell ?! Think you lost a loyal customer!
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Great Northern Traincrews FC (@GNtraincrewsFC) reported@EE Didnt do anything. Im awaiting broadband from yourselves activated on thursday. The 4G back up is useless as there is no signal No signal on my s26 outside It is unacceptable in a major city not to have any signal at all
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Nathan Astley (@chebbzzx) reported@EE your Wi-Fi is awful
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๐ฝ๐Michelle๐๐ (@ChelBelle1983) reported@ee how am I supposed to pay my phone bill when the app has been down for about a week?