EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.

City	Problem Type	Report Time
Stoke-on-Trent	Total Blackout	6 days ago
Stoke-on-Trent	Internet	11 days ago
Sandbach	Phone	27 days ago
Crewe	Phone	30 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Craig Green (@BeardedGreen1) reported 2 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  I_Am_Me (@Mr_Owen77) reported 10 minutes ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  Ben (@pashasolecci) reported 11 minutes ago from Stoke-on-Trent, England

  All day no signal lads what’s occurring @EE

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 12 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 18 minutes ago from Stoke-on-Trent, England

  @EE amazing consistency with appalling customer service and lack of support. #TruthBeTold

• 
  Mark Johnson (@mark_pbs) reported 27 minutes ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 28 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 29 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 31 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Jason (@JasonBFB) reported 35 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  Craig Green (@BeardedGreen1) reported 35 minutes ago from Stoke-on-Trent, England

  @EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(

• 
  Dr Rebecca Bowler (@GreenBowlerHat) reported 36 minutes ago from Keele, England

  @EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!

• 
  🧚‍♀️ (@xrachelizabethh) reported 37 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  Dave. (@D_Elliott7) reported 38 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  del (@del__91) reported 39 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

• 
  Richie Knight (@richiechuff) reported 40 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 46 minutes ago from Cheadle, England

  @EE Poor show today folks. No customer service?

• 
  Damon Chandler (@damonlufc88) reported 47 minutes ago from Leek, England

  I'm guessing I'm not the only one having @EE internet issues on my phone?

• 
  Mark Mitchell (@Mark66mitchell) reported 53 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  Jake (@JakeLCartwright) reported 60 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 5 minutes ago

  Why is @EE signal so bad at the moment. Every single phone call cuts off. UK’s number 1 my arse.

• 
  Mike Penny (@mikeanything) reported 6 minutes ago

  @EE credit where’s it’s due, EE staff, both call centre and online help, sorted me out a treat with my holiday coming up, actually got told that as a loyal customer they’re happy to look after me! #refreshingtohear

• 
  Sajjad El Patron (@SajjadElPatron) reported 9 minutes ago

  @EE We order a TV and it’s damaged. I spoke to the customer service more than 1 hour and 1 person ask all the details and waste 20,25 minutes and pass the phone to another and she asked me the same questions and pass to the other. EE supply chain giving a time slot 9am to 5pm 1/1

• 
  angel (@fathersaph) reported 12 minutes ago

  @EE one of your employees added insurance to my phone plan after i refused and now your company is refusing to help me. look into this employee and see how many people call to cancel insurance.

• 
  Damon Cochrane (@DamonCochrane1) reported 16 minutes ago

  @bt_uk @ee Both My BT or the ee app won't let me track my order. Both apps are crap.

• 
  Mat🅰dor© (@Tat_TvamAsi) reported 18 minutes ago

  @EE Not only is it greedy. It's a complete lack of business sense. You could have made it easy for a retention. Instead I'm not shopping around to buy elsewhere. You guys never used to be this bad. #EE @EE

• 
  SMV (@MissSmallVoice) reported 23 minutes ago

  @EE Abysmal. Got an automatic voice telling me they'd sent me a text and then telling me AGAIN to text VM on or VM off. Such rubbish - it is a voicemail pin issue, where I did not re-set my pin. 4 hours since I got your message and no luck getting through to a REAL person. Abysmal

• 
  Scooby Miller (@Ragingtaxpayer) reported 23 minutes ago

  @EE Your new superhub 7 is a pile of shite, not a single one of my smart devices will connect to the wifi, even though this piece of garbage is only running 2.4ghz. Back to the old BT hub 6 because it works fine. Stop giving people garbage.

• 
  Kirst ❤ (@kirst087) reported 28 minutes ago

  @EE It's an issue with your website. I've reported it many times but nothing gets sorted I just get told to phone up all the time. When I phone up I get asked a million security questions which were set up 14 years ago 🙄

• 
  Stephen wilson (IFS turbo) (@WilsonValet) reported 28 minutes ago

  @EE Hi. My PS5 controller had developed a fault. I can’t seam to get in contact with anyone to find out about a warranty claim? Can anyone help.