EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Crewe, Stoke-on-Trent, and Audley.

City	Problem Type	Report Time
Crewe	Phone	15 hours ago
Stoke-on-Trent	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Damon Chandler (@damonlufc88) reported 10 seconds ago from Leek, England

  I'm guessing I'm not the only one having @EE internet issues on my phone?

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 4 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 14 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  Jason (@JasonBFB) reported 14 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  🧚‍♀️ (@xrachelizabethh) reported 15 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 17 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Mark Mitchell (@Mark66mitchell) reported 17 minutes ago from Cheadle, England

  First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

• 
  del (@del__91) reported 18 minutes ago from Stoke-on-Trent, England

  Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 19 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Jake (@JakeLCartwright) reported 20 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 24 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 30 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

• 
  Dave. (@D_Elliott7) reported 31 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Richard Wiseman (@The_RichWiseman) reported 33 minutes ago from Crewe, England

  @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 38 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Lloyd Cooke (@lloyd_cooke) reported 41 minutes ago from Stoke-on-Trent, England

  @EE @santanderuk ....poor customer service - buyer beware!

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 47 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Craig Green (@BeardedGreen1) reported 53 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  I_Am_Me (@Mr_Owen77) reported 57 minutes ago from Stoke-on-Trent, England

  Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

• 
  Jason (@JasonBFB) reported 58 minutes ago from Madeley, England

  @EE no service in CW3 area..

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pamela Lawson (@PamelaLaws99068) reported 12 minutes ago

  @EE @gjo2405 Hello EE. If EE identified a network fault related to a domestic VoIP landline on Friday 12th June, how long would it take to fix? Also, what is the average 'wait' time to get through to your 'fault' team when dialling 150 from an EE VoIP landline, please?

• 
  Natalie Marchant (@taliena) reported 12 minutes ago

  @EE @_nicks_tweets You are having issues with roaming. My husband and I can’t use our SIMs in Austria either. Can’t call as no signal

• 
  Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported 13 minutes ago

  @EE we had an engineer come round to install an upgrade today. completely incompetent and constantly on the phone to a call centre who were of no help. left early and we now have no internet. Could you advise me as to where I lodge a formal complaint and seek compensation?

• 
  J (@jj35109) reported 17 minutes ago

  @_nicks_tweets @EE I’m also having issues on my two EE lines (currently in Singapore). No signal.

• 
  Clint Sookermany (@ClintNorDD) reported 17 minutes ago

  @_nicks_tweets @EE Hi Nick, where are you? I am in Oslo Norway and experiencing the same. AND THERE IS ABSOLUTELY NO INFORMATION FROM EE. Logging in to the app is not possible because NO ONE can text me and they require to text my phone a one time only passcode. So if they have network issues you are cut off from getting in touch with them.

• 
  مـ(maz362 )ــازن سعيد (@maz362) reported 21 minutes ago

  @EE @_nicks_tweets having any issues with roaming??

• 
  CryptoeSIM.io (@cryptoesim) reported 21 minutes ago

  @Anarchy_Jim @status_is_down @EE carrier roaming going down while you're abroad is genuinely nightmare fuel pro tip for next time — grab a local eSIM as a backup before you fly. takes 30 seconds, no passport scan, and you're never stranded like this again

• 
  JC (@jaykona3670) reported 23 minutes ago

  @EE Tried that and end with a text message service that I have already been through about 4 times with no success. I was given no option to talk to a guide, the call just hung up at the end. I can’t book an engineer as the link provided by the BOT will not load.

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 23 minutes ago

  @Gmcswineyyy @EE This is the worst I've come across for a long while. I am actually quite shocked about how I've been communicated with by their complaints team.

• 
  MJ⚡️DJ (@DJ_Mikey_J) reported 23 minutes ago

  Bad rip u lot @EE so it lets me buy the pack for less value but when u try get the better one it just gliches and wat happend to the 5£ pack u punks im leaving anyway