EE Outage Report in Newcastle under Lyme, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at EE
EE is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (21%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Stone, Crewe, Stoke-on-Trent and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Stone |
Internet | |
| Crewe |
Total Blackout | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
TV | |
| Crewe |
Internet | |
| Newcastle under Lyme |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
@EE Have to also add that I just called up, felt poor service. Kept on silence no conversation and didn't really help me with what I wanted to know ahead of tomorrow for pre ordering :-(
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Adam Dickinson
(@Beans_TBR) reported
from
Stoke-on-Trent, England
@EE How do I cancel?
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Pamela ❤️
(@xQueen_Piscesx) reported
from
Crewe, England
@kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha
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Mark Owen (not that one) 💙
(@Mr_Owen77) reported
from
Stoke-on-Trent, England
Sorry @EE your new android app is crap. Please revert back to your old one
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Small Arsenal coknee 🏴
(@SyCharlton_Afc) reported
@EE Constantly promising & continuously letting me down say your not charging for a month because of your issues & yet you take the money!!!
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JJSFREETIME
(@JJSFREETIME) reported
@ee hahaha your crap network is down again time you guys was taken off the networks its good to see that ee is starting off the year good XD
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mother of flower 🇪🇺
(@Cupcake_lady1) reported
@EE an increasingly more annoyed customer wanting to chat with you.
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?
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bibbleco
(@bibbleco) reported
Apparently UK mobile network @EE (a) don't monitor their social media account, and (b) don't maintain the RFC-mandated security mailboxes. Eventually found a 4-digit phone number to contact, but they don't make it easy.
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graeme e
(@graeme_enders) reported
@EE Yep me too. Poor. No internet
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Holly-Jade
(@_hollymcmylor) reported
@EE wow i’m getting mad pls sort my **** data out paying for unlimited for WHAT
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clare cooper
(@clarecooper90) reported
@EE I’m having issues with signal on my 4g router... only just flown from uk... my phone was ok yesterday when I arrived and today it’s on and off like a yoyo.... I need the router to work for work, seems strange the day after the transition period it suddenly stops? Help!!
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Kimberley
(@StokesBakes) reported
- help you then". This is after 2 people telling us that they could help. So she called my mum almost in tears because she can't use her mobile and has been made to feel like an idiot. Honestly @EE have disgraceful customer service teams. She has now got to go to the store -
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❄️☃️ Myles ☃️❄️
(@mxlesw) reported
Fantastic service from @EE tonight upgrading my phone. No hassle and so easy to do. 200gb data, Apple Music for the duration of my contract. All for £17.50 a month :-)