EE outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent EE outage reports came from the following cities: Stoke-on-Trent, Sandbach, and Crewe.

City	Problem Type	Report Time
Stoke-on-Trent	Total Blackout	8 hours ago
Stoke-on-Trent	Internet	6 days ago
Sandbach	Phone	22 days ago
Crewe	Phone	24 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Richard Wiseman (@The_RichWiseman) reported 2 minutes ago from Crewe, England

  @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

• 
  Mark Mitchell 💙 (@Mark66mitchell) reported 7 minutes ago from Cheadle, England

  @EE Poor show today folks. No customer service?

• 
  Lloyd Cooke (@lloyd_cooke) reported 11 minutes ago from Stoke-on-Trent, England

  @EE @santanderuk ....poor customer service - buyer beware!

• 
  David JJ Crowther ⚓︎ (@DJJC66) reported 11 minutes ago from Stoke-on-Trent, England

  Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over

• 
  Jason (@JasonBFB) reported 15 minutes ago from Madeley, England

  @LeekyB83 @EE You can get another router and plug it in the back of the EE one and setup your wireless network on the new one, with our apple one it works great now..👍 I spent hours on the phone but there’s no fix until they bring out a new router..

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 18 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 18 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  🧚‍♀️ (@xrachelizabethh) reported 21 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  Dave. (@D_Elliott7) reported 21 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Craig Green (@BeardedGreen1) reported 22 minutes ago from Stoke-on-Trent, England

  Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy

• 
  Alex Vitsileos 💙 (@spartan888) reported 25 minutes ago from Weston, England

  @EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

• 
  Richie Knight (@richiechuff) reported 27 minutes ago from Stoke-on-Trent, England

  @EE Trying to get it set up is a nightmare though and no one at ee seems to want to help

• 
  Jason (@JasonBFB) reported 29 minutes ago from Madeley, England

  @Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍

• 
  Sime (@FowldsSimon) reported 29 minutes ago from Crewe, England

  @EE Yes no problem

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 35 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 37 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  ♡ Amy 🌷 (@amy86beeston) reported 38 minutes ago from Crewe, England

  @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

• 
  Richie Knight (@richiechuff) reported 48 minutes ago from Stoke-on-Trent, England

  @EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

• 
  Jason (@JasonBFB) reported 49 minutes ago from Madeley, England

  @EE Plus the home router is crap with no fix to stop it dropping out and yes we all know you know so don’t tell me to phone the helpline again..

• 
  Mark Johnson (@mark_pbs) reported 50 minutes ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caitriona Jenkins (@CaitrionaJenki1) reported 6 minutes ago

  @EE How can I speak to someone who will fix the fault on my landline please? I have spent hours on the phone and finally got through to someone sensible @ee last week. They confirmed calling my landline from a mobile is simply a dead line. Call back promised today. Nothing.

• 
  Rootezroo (@Root_Ezroo1) reported 7 minutes ago

  Ooooooooh @EE ITSALL BEGINNING TO MAKE SENSE WHY YOUR SERVIC HAS BEEN A BAG OF **** LATELY, YOURE NOW GOING TO SELL US 5G PLUS YOU ***** SLAGS

• 
  ANDREW HENDERSON (@AHende1006) reported 7 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  Danny Healy (@DannyHealy9) reported 8 minutes ago

  @EE The worst customer service for business I have ever come across, no one wants to do their job, go to a store sir done that, got told it was a complete waste of time by a member of staff, you need to call the small business team, go back to them and get told to to a store.

• 
  Brian Jackson (@GhostBrianNY) reported 11 minutes ago

  @EE @AlbieCamus I can't get into my account to cancel my Xbox game ultimate so I need help cancel it

• 
  PIX (@PIXX3L5) reported 12 minutes ago

  @EE Leave me alone EE, 2hr calls every month trying to sort your issue out only to be passed to someone else having to explain multiple times. Hopefully with @Ofcom help I will be able to terminate my contract early without charge.

• 
  RageByRich (@RageByRich) reported 16 minutes ago

  @slexify_ Been with @EE for 3 years, yes they're slightly more expensive but I've never had a single drop-out and their Gigabit internet has rarely dipped below 900Mbps, which is great considering how many devices we have connected! I pay on time, every month, never missed a DD & customer service is top-notch!

• 
  Bev Nicholas (@bevangeleyes) reported 18 minutes ago

  @EE hey, I’ve taken o it a new contract with EE to start next month. Do I need to cancel my current contract with EE or will it do it automatically? Thanks

• 
  Louise Mullins (@_Loulabelle_) reported 21 minutes ago

  @EE what's going on woth my mobile phone signal? Itd been really rubbish for days now.

• 
  @thedrmike.bsky.social (@The_Dr_Mike) reported 21 minutes ago

  an absolute *********** of a website @EE can't load pages, when it does it takes ages to load really the worst experience on the internet - seriously considering taking my business elsewhere