EE Outage Report in Newcastle under Lyme, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent EE outage reports came from the following cities: Cheadle, Stone and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle |
Phone | |
| Stone |
Internet | |
| Cheadle |
||
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet | |
| Cheadle |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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Alex Vitsileos 💙
(@spartan888) reported
from
Weston, England
@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Jason
(@JasonBFB) reported
from
Madeley, England
@EE not able to login to account since yesterday all the same problems as other people have posted
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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Jason
(@JasonBFB) reported
from
Madeley, England
@Stavros6 @EE Same problem here and my sons and everyone one else check google, my solution was to buy a cheap Apple airport router plug in EE router and it works great on WiFi and use EE router for cable devices 👍
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🔰 #GlazersOut #LUHG 🔰
(@roblegate) reported
@EE service down completely in Retford, when will it be available again???!!! 😡
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Michelle Warbis
(@michellewarbis) reported
.@EE you have owed me ~£180 for approx 6 months. I have called at least 5 times if not more, each time staff have told me the cheque is coming. I lodged a formal complaint and was followed up with saying the cheque has been posted 3+ wks ago. Still nothing. Please resolve asap
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Sonia Rossi 🇮🇹 🇬🇧
(@srossi72) reported
@EE Hiya Craig. I didn't get any texts either. I can't rem when I topped up. I know I made a call less than 6 mths ago. I use this num as a spare. I want my dad to use it now, as he has a mob finally. Seems like there is no signal. I checked on the EE app. Says, no signal. :,(
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simone casey
(@simonecasey19) reported
@EE Problems constantly with network coverage with a £90 a month phone bill. The worst provider I’ve ever had. How they get away with the service is unbelievable
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Wako Wako
(@wakowakowakou) reported
@RustyTheSnowman @EE My account was disabled and It was unbearable for me after numerous appeals to the support team and nothing was done until I came across @Quick_restore and he fixed my account completely
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™️
(@tommussak) reported
Hey @EE how can I chat to customer support from abroad? Got a roam further add on (doesn’t work), added extra minutes for abroad (doesn’t work - I literally can’t call any number). Oh how about turning on roaming in the app? Oh no that service is not possible!
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Lyle Anderson
(@LyleAnderson2) reported
Hi @ThreeUK I’ve finally left you baby for my new partner @EE they can provide the coverage you never could. It was always a signal issue between us but the final nail in the coffin was the constant dua lipa tracks while on hold.
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Glen James Brown
(@Glen_J_Brown) reported
@EE Hi Michael - I can access via website but not app, and haven't been able to for many months. Have reinstalled etc. and dont have this issue w/ other apps.
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Ceejay Julien
(@CeejayNightwing) reported
@EE Its more than strange, its outright deceitful. I've been with EE since the days of Orange, I was trying to stay loyal despite being offered a cheaper and faster service with Communityfibre. Now I'm going to take them up on that offer, thanks. I don't need to be messed about.
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Ian
(@surfnuttz) reported
@SadiqKhan @ThreeUK @EE So with cuts to the tube and bus services imminent i guess its just as well they can ring for a taxi to finish their journey, not that theres **** all left in London anymore to visit thanks to your ulez all decent companies have moved outside the zone