EE Outage in Weston, Staffordshire, England

@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

@EE Poor show today folks. No customer service?

@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕

Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

@EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE

First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

Why do i barely get service in my house but the ******* Taliban can upload videos from a cave in Afghanistan #ee @EE

@EE @santanderuk ....poor customer service - buyer beware!

@EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .

Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

@EE hi I was using my phone today and all of a sudden the phone says no service? The phone isnt blacklisted and the sim doesn’t work in another phone also is pay as you go sim?

@EE Its an absolute disgrace the amount of time you take to refund people once you have the equipment back in your possession. Its about as quick as your network and as quick as your email or Twitter responses. You should spend less on Kevin Bacon and more on staff and training.

Does someone at @EE want to remind me why I pay for internet that drops out whenever I actually want to play a game online. 3 times in a row this evening it drops out and freezes my whole game. Unbelievable how bad this service is.

@EE there is any issue with the network at BR6, its been five days I'm experiencing some issue via 4g, 4g modem, iPhone and android devices. I have an average of 300 ms latency. I can't even watch a YouTube and sometimes not even a music...

@EE Passed 7 weeks I tried countless times to contact you through 'Let's Chat' on your website. I ve been billed twice as much as the initially agreed amount. Even though I am not in my flat !!! I REQUESTED TO CANCEL BEFORE. YOU DON'T LEAVE ME ANY OTHER OPTION THAN CANCELLING MY DD.

@tescomobile Literally never had an issues with @EE or had my prices upped during contract. Been with them for years and wouldn’t go anywhere else 🙌🏼🙌🏼

@EE I don't know Olivia, Enjoy customer service said that they cannot deliver tonight. They said they will get me booked in for the 8am to 10am slot tomorrow but the lady said she cannot access the booking system so I am left in limbo. I have 0 confirmation of anything

The service I have received today from @EE and their delivery partner Enjoy has been horrendous. Promised a delivery of a new phone today between 4pm and 6pm, 5 emails and text confirming all is on schedule - no delivery on time, EE fobbed me off to Enjoy. Enjoy can't deliver.

Has anyone trying to get a #HMRC access code on @EE resolved the issue of them not coming through?

@EE any chance of getting an answer to the reason why my internet has been down all day yet again?